Is NatWest down in Lewisham, Greater London, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Lewisham, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (31%)
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Login (27%)
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Transactions (24%)
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Mobile App (13%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent NatWest outage reports came from the following cities: London, Croydon, Hackney and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Croydon |
Login | |
| Hackney |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| City of London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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💙 Stacey Killon
(@beady_stace) reported
from
Worcester Park, England
Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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luke Charles
(@luke44282906) reported
from
Romford, England
@JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Rogowski
(@mattrogowski) reported
@uxcharlielouise @NatWest_Help I had to phone up in the end, the person I spoke to said I could do it on the app and I had to correct her and tell her I couldn't because there was a "known issue" with it, but doesn't seem like anyone at NatWest wants to fix it!
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Nilesh Gadani
(@NileshGadani1) reported
@NatWestGroup @BusinessGreen Nice to see Alison Rose smiling while many thousand NatWest customers have had accounts frozen for no reason what so ever and told to wait for a call or letter. 10 days now and no communication as yet .. and customer services just read of a script and hang up, be ashamed NatWest
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Banking Reform.
(@smepathfinder) reported
Dame Linda Dobbs is a joke. Her team of shysters are obviously cooking the books? 6 years? What is she frightened off! Lloyds Victims support has done far more investigation. Her team has failed the country! Lloyds Banking Group and NatWest responsible for economic meltdown here.
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soph 🐾
(@sophiegalvinx) reported
@santanderukhelp my card was swallowed by a NatWest ATM and £20 taken out of account even though no money came out, can’t get through on phone and your digital chat service no one responds?
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Ryan Phillips
(@RyanPhi73096468) reported
@NatWest_Help hello, I’m trying to transfer money from my NatWest account to my Santander and it’s leaving my account and not arriving in the other? Is there an issue?
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Sers Ako
(@sers_ako) reported
@NatWest_Help He was calling NatWest Platinum line on 0345 6090453. He needs help getting a refund from a deposit paid to P&O Cruises which was originally cancelled due to Covid and now unable to travel due to cancer. Any help would be appreciated
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Pro Punter
(@ProPunter) reported
So NatWest have switched all their customers from Visa debit to MasterCard the only problem is to withdraw to it from Betfair takes 2-5 working days! Outrageous….
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Paul Blacklock
(@oppressedrustic) reported
@NatWestGroup Hi my daughter’s move is being screwed up by NatWest’s inability to release her ISA funds in a timely fashion. People in NatWest can only communicate internally by email. Appalling service which could lead to lost purchase and massive costs @Moneybox
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Paula L
(@Iceyp22L) reported
@NatWest_Help @NatWestBusiness I have sent DMs to the Natwest business account but they have gone unanswered. Exceptionally poor customer service from #Natwest. 3days without access to our account.
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Louise 🎭👐🏽👸🏻🎤🎼
(@just_louise83) reported
@AskNationwide there still appears to be problems with online/telephone card payments. I have twice using my nationwide card to pay and it came up with there is an external problem with your bank. We used our account with NatWest and it worked.