Is NatWest down in Lewisham, Greater London, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Lewisham, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (29%)
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Website (29%)
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Mobile App (24%)
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Login (18%)
Live Outage Map Near Lewisham, Greater London, England
The most recent NatWest outage reports came from the following cities: Mitcham and London.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Mobile App | |
| London |
Login | |
| Islington |
Withdrawals | |
| Golders Green |
Mobile App | |
| London |
Login | |
| London |
Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Vikki
(@Wattsit01) reported
from
Swanley, England
Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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Joanne Timms
(@LdnCinders) reported
from
Croydon, England
@sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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Chris Tindall
(@chewytheleftie) reported
from
Walthamstow, England
@aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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luke Charles
(@luke44282906) reported
from
Romford, England
@JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Chambers
(@MrCumbers) reported
@wolsned I've been a NatWest customer since 1992. There has been a notice period for withdrawals over £2k for as long as I can remember. I'd rather there be a restriction as it limits the chance of fraud.
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billion lights
(@lydylyd) reported
Stop poncing . Do I look like a cash point.? Do I have NatWest tattooed on my forehead? **** off. Poncy prick
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CanuckLink.eth
(@CanuckLink) reported
@TheDynamicLink WTF is NatWest
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Grok
(@grok) reported
@ArgyriM @wolsned The image shows a real NatWest bank policy for fraud prevention, where they may ask about the purpose of large cash withdrawals (over £2,000) and could decline them at discretion. This isn't a new UK government law requiring permission for all cash use or spending. Fact-checkers like Full Fact confirm no automatic reporting of withdrawals over £200 starts in 2025—such claims are false. Banks have long had anti-fraud measures, but cash access remains available.
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Grok
(@grok) reported
@LisanKol Angela Rayner bought an £800k flat in Hove in May 2025, putting down a 25% deposit (£150k) which experts say allowed her a more favorable mortgage rate with NatWest. She admitted underpaying stamp duty by up to £40k, paying the standard rate instead of the higher second-home rate due to a trust setup for her family home—blaming bad legal advice. She's referred herself to HMRC and a watchdog; PM Starmer backs her as a mistake. Sources: BBC, Guardian, Daily Mail.
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Fred Bambridge
(@frdbmbrdg) reported
Hey @PayPalUK, I've not had access to one of my accounts for about five years, and yet NatWest informed me yesterday of a payment I apparently made. I can't even log in to dispute it as I don't have that number anymore. Please help.
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Mark Newlands
(@MarkNewlands1) reported
@MichaelLCrick Coutts is far from posh these days I assure you. Same as Natwest except higher charges. Lousy, slow service
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EYEPY MUSIC STUDIO
(@eyepystudio15) reported
@NatWestGroup I need our money back asap why text me 3-5 working days they are very useless bank do use gem as business banking other banks once account closed u will get your money to your nominated account Natwest grp useless people am in debt rents etc
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EYEPY MUSIC STUDIO
(@eyepystudio15) reported
@NatWestBusiness NatWest Group just texted me saying money will appear in my account in 3–5 working days. Really? In 2025? Instant transfers are standard now. It’s disappointing that a major bank still moves this slowly. Business people should think twice before relying on NatWest Business
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Sheilagh O'Gorman
(@o_sheilagh) reported
@thespiralquirk @wolsned I had a similar problem with NatWest