NatWest

Is NatWest down in Lewisham, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Lewisham, Greater London, England 12/21/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (19%)

    Login (19%)

Live Outage Map Near Lewisham, Greater London, England

The most recent NatWest outage reports came from the following cities: Mitcham and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomMitcham Mobile App
United KingdomLondon Login
United KingdomIslington Withdrawals
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

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NatWest Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • LdnCinders Joanne Timms (@LdnCinders) reported from Croydon, England

    @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • mikestockwell Michael Stockwell (@mikestockwell) reported from City of London, England

    @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

  • luke44282906 luke Charles (@luke44282906) reported from Romford, England

    @JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Walthamstow, England

    @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • maggieinlondon Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    Going around in circles, neither @NatWest_Help nor @pandocruises are helping! Natwest have said P&O can't take the money and it bounces back and P&O say they don't have an issue with the payments system. 🙈 Do you want the money or not???

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • walshy68 Matt Walsh (@walshy68) reported

    @NatWest_Help are NatWest and Coutts having problems with CHAPS payments currently, specifically Coutts? I’m told there were problems today, and just seek confirmation either way. Many thanks

  • DevsQPR George (@DevsQPR) reported

    So NatWest are updating Visa Debit cards to debit Mastercard. Naff all in it for the customer apart from the irritation of trying to remember which websites the card is saved to in order to update the bloody thing. Cheers, NatWest. Thank god the new design is "bold and modern".

  • andrewb08977043 andrewbrookes (@andrewb08977043) reported

    @THESuperJenn @rickygervais @netflix Well what did happen to me is went into barclays no problem, then went into #natwest and just wanted to get served. Some idiot said there's a ******* q code to get you into the queue using your phone- i said i don't do apps - i'll show you she said. Lucky i didn't head butt her

  • sperre4 sperre (@sperre4) reported

    @NatWest_Help No, I haven’t tried that. To be honest, if a successful, multi-million pound bank can’t make a functional app I’ll just use a different bank. I’d rather do that than reinstall the Natwest app, set-up my customer ID and going through the facial recognition every week.

  • sperre4 sperre (@sperre4) reported

    @NatWest_Help The problem isn’t with my name, bank account or postcode. The problem is with the Natwest app on iOS. A recent update broke the app and now I’m lucky if I can log in twice a day due to “some kind of error”.

  • MagicDigitsUK Magic Digits (@MagicDigitsUK) reported

    @Xero I cannot connect my bank account with Natwest on Xero since 22/03 its a huge issue as I need to update my cashflow and reconcile bank transactions. Can someone update me ASAP how to fix this please?

  • dto53 David Osborne (@dto53) reported

    @Morrisons Told by customer service that cancellation of order was not their fault. Told it was NatWest at fault. Explained order for elderly housebound relative but operative sticking to script - not our fault so tough.

  • saidbhin SaidbhinFrank (@saidbhin) reported

    Just had my call cut off, after being on hold for 46m - I'm working overseas and cannot afford to have my credit card blocked No response from Natwest

  • Alan98410060 Alan (@Alan98410060) reported

    @NatWest_Help hi, I switched to NatWest on 7th March but haven’t yet received my £150 bonus. Can you tell me when it might be paid? Was the main reason I switched because it will help with upcoming expenditure. Thanks.

  • grahambishop05 Graham Bishop (@grahambishop05) reported

    @AskNationwide Sounds good but I'd have to clear my overdraft first... not that it will be an issue, what about a loan and a credit card I have with them, could I switch them to nationwide or would they have to stay with natwest?