NOW TV

Is NOW TV down in Whyteleafe, Surrey, England?

Some problems detected

Users are reporting problems related to: crashing, buffering and sign in.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Whyteleafe, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Whyteleafe, Surrey, England 12/13/2025 14:40

December 13: Problems at NOW TV

NOW TV is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (39%)

    Crashing (39%)

  2. Buffering (28%)

    Buffering (28%)

  3. Sign in (21%)

    Sign in (21%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Whyteleafe, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Croydon and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomCroydon Playback Issues
United KingdomLondon Buffering
United KingdomLondon Crashing
United KingdomLondon Sign in

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Whyteleafe, England

Latest outage, problems and issue reports in Whyteleafe and nearby locations:

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • MarkLight_ Mark Light (@MarkLight_) reported from Bexleyheath, England

    Surely when you pay for service you shouldn’t get adverts 👀🙄, anyone else have this problem on @NOWTV ?

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • HeatherJPreston HostieHev (@HeatherJPreston) reported

    @nowtv @nowtvhelp Why are your chat assistants not very good? Don't you train them properly? Twice now they've followed the script, "yes you have a pass, you get the following, that's not working, OK uninstall & reinstall, try again." Then chat goes dead. @VodafoneUK poor swap!

  • russellbutt Russell Butt (@russellbutt) reported

    @NOWTV @nowtvhelp Any help would be great. I know you've already haemorrhaged customers ditching your week pass option. This sort of thing will only turn more people away...

  • HeatherJPreston HostieHev (@HeatherJPreston) reported

    @NOWTV Sure. @Vodafone sent me a snow TV sports pass code, to replace the sky sports mobile I had. I followed the link, installed the app & then things just don't work. Or they start to work, then freeze & I'm told I need a pass. I have a pass. Plus nothing casts. Help chat cuts out.

  • Erin_M992 Erin Mulholland (@Erin_M992) reported

    I hand on heart would give @NOWTV a rating of -1/10. Absolutely awful

  • BadgerRacingLtd Badger Racing Ltd (@BadgerRacingLtd) reported

    @missmaf_99 @NOWTV Having the same issue

  • 32bitbastard Rick Gastly (@32bitbastard) reported

    @nowtvhelp iPhone 12, doesn’t work on safari on the nowtv app or brave browser

  • midniteauth0r Launchpad McQuack (@midniteauth0r) reported

    Literally bought the sports pass on NowTV for the UFC and it buffers constantly. Illegal streams probably better quality

  • smsmth_ Sam Smith (@smsmth_) reported

    @BillPeppershack everyone else having the same problem with the sound? presumed it was my NowTV being shite

  • JChambersSN Jay Chambers (@JChambersSN) reported

    @NOWTV Think there is a problem with your live chat says offline

  • KayDotU Luciano Soprano 🇰🇪 (@KayDotU) reported

    @maxxdyer1 @nowtvhelp @NOWTV Have the same issue. Recently just paid for a monthly package. Randomly the apps stop working on my TV. Never had an issue in 2 years