O2 outages and service status in Wisbech, England

Problems in the last 24 hours in Wisbech, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wisbech, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Wisbech, England

Latest outage, problems and issue reports in Wisbech and nearby locations:

• 
  Paul Nobbs (@Fenlandbirding) reported 15 minutes ago from King's Lynn, England

  @O2 I have never had such poor customer service in my lifetime. I have an issue with a bill where a credit of over £2000 is supposed to be added to my account because you wrongly added it to my last bill. This has been on going since 2nd June. Nobody seems to be able to do it!!

• 
  Louise Green (@louisefgreen73) reported 19 minutes ago from Wisbech, England

  @O2 just wanted to warn O2 customers there is a text phising scam the text says there's a problem with your bill please click on the link. I am guessing this to get bank details i just deleted & blocked no. I know it's 100% scam because i am with a different network.

• 
  John Meikle (@m30kle) reported 41 minutes ago from Holbeach, England

  @O2 your service is a disgrace. email and text me daily to pay a bill, threaten me with £3.50 extra charge. The app/online doesn't work, I have already left you. Customer service is non existent, I hope you all enjoy a night out at the o2 on your customers 👍 tossers.

• 
  wonkywizard (@jackgabriel1992) reported 47 minutes ago from March, England

  @O2 how ******** can I get hold of you pissing me right off😡😡

• 
  Neil Liversedge (@neill1602) reported 52 minutes ago from March, England

  @bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.

• 
  Paul Nobbs (@Fenlandbirding) reported 56 minutes ago from King's Lynn, England

  I have put in a formal complaint and haven’t heard anything since receiving the acknowledgement email over a week ago. @O2 got anything to say about this poor service?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anita Haslum (@HaslumAnita) reported 5 minutes ago

  @O2 no network cover in DY14 since Sunday, poor communication from your team. No one has answered my messages, awaiting information, very poor costumer service

• 
  Dean Noble (@deanyboy80) reported 7 minutes ago

  @O2 can you sort out your customer service phone lines!!!!!! I am trying to do an insurance claim for my device and its saying you are open 8am to 8pm weekdays and to call back then, thanks!!! my phone is unusable so can't use the app. so what am I meant to do.

• 
  Ryan (@RyanSteezer1) reported 7 minutes ago

  @O2 payment not working on app or website

• 
  Deano... (@Frugal_ways) reported 9 minutes ago

  @O2 There was no outage in Burnley, nor Horwich (right next to a 5g mast!) a day later. Tried the old airport mode reset, plus phone reset, neither worked. Got home, works fine. Little point paying for a mobile service if it only works when I'm home.

• 
  anton Simpson ♿🧠 (@anton_simp66) reported 10 minutes ago

  Holy crap I have 5g where I live oh no it's 4g back, oh nothing now oh 4g well that's @O2 again

• 
  Steve Eley 🧡🖤💙💛❤ (@SteveEley5) reported 12 minutes ago

  @O2 your customer service is so bad! On my 3rd chat (heading towards 3hrs in total) with you & still nothing rectified. Your agents are clueless.

• 
  Christine (@cuttstweeted) reported 15 minutes ago

  @O2 do you want to explain to me how I can have 5G and 2/3 bars and not be able to send an iMessage or use my internet based apps please? Why is my signal appalling when it shows it should be working

• 
  Breeze (@Breeze_16) reported 15 minutes ago

  @O2 getting rid O2 Open discount, really poor decision from the business, have a feeling there will be a mass move to cheaper providers who have better coverage.

• 
  Dillon (@Freeyourradio) reported 17 minutes ago

  There has been a outage in @EnfieldCouncil with @O2 since 21st July and i have only found out now because i spoke with someone from....o2. Great communication guys......awful service. What a joke!!!!

• 
  grace (@itsnotgracelolz) reported 18 minutes ago

  Hi @O2, I am on PAYG and topped up. Why am I getting an error when trying to log in to Priority followed by a text message telling me to top up to continue enjoying Priority? I have money in my balance & I have tried deleting the app and reinstalling it. Please help!