O2 Outage Report in Wisbech, Cambridgeshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wisbech, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wisbech and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wisbech, England
Latest outage, problems and issue reports in Wisbech and nearby locations:
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Paul Nobbs
(@Fenlandbirding) reported
from
King's Lynn, England
I have put in a formal complaint and haven’t heard anything since receiving the acknowledgement email over a week ago. @O2 got anything to say about this poor service?
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Paul Nobbs
(@Fenlandbirding) reported
from
King's Lynn, England
@O2 I have never had such poor customer service in my lifetime. I have an issue with a bill where a credit of over £2000 is supposed to be added to my account because you wrongly added it to my last bill. This has been on going since 2nd June. Nobody seems to be able to do it!!
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wonkywizard
(@jackgabriel1992) reported
from
March, England
@O2 how ******** can I get hold of you pissing me right off😡😡
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Louise Green
(@louisefgreen73) reported
from
Wisbech, England
@O2 just wanted to warn O2 customers there is a text phising scam the text says there's a problem with your bill please click on the link. I am guessing this to get bank details i just deleted & blocked no. I know it's 100% scam because i am with a different network.
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Neil Liversedge
(@neill1602) reported
from
March, England
@bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.
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John Meikle
(@m30kle) reported
from
Holbeach, England
@O2 your service is a disgrace. email and text me daily to pay a bill, threaten me with £3.50 extra charge. The app/online doesn't work, I have already left you. Customer service is non existent, I hope you all enjoy a night out at the o2 on your customers 👍 tossers.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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AK
(@akkru84) reported
@O2 You should be aware then that this seems to be an ongoing issue. Iv had a number of these calls over the past 12 months or so.
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Natasha
(@Nat97941312) reported
@O2 been 36 hours without an active sim now due to another failure on your part. I have a 10 week old baby and need an active sim in case of emergencies. As a result, I havent left the house in 2 days. Your customer service is shocking and your incompetence is embarrassing.
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SWIPA
(@swipa_mc) reported
@EnglandRugby @SixNationsRugby @O2 Mitchell, Smith & Arundell off the bench looks dangerous! Glad this Farrell at 12 experiment’s finally coming to an end it only ever worked briefly with Ford it’s never worked with Smith it’s just stifled his creative flair 🏉🏴🧐
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Heαther ♡
(@heatheerrxo) reported
@O2 Would appreciate a reply to my DM about signal issues with my new phone - not getting what I pay for at the moment 🫠
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Jay
(@join4te) reported
@O2 Day 88 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Kieran Kelly ☭
(@KieranKelly7) reported
@O2 Gonna reply to my dm, or nah? Support has been useless here
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David Kilby
(@davidkilbs24) reported
@O2 Tried that hundred times you constantly cut me off after 20 mins. There is a number I use to ring can add it automated service . What is that number ?
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Paul
(@Paultimber1234) reported
@EnglandRugby @SixNationsRugby @O2 Smith deserves a few games with some proper centres. Like these. Poor from Borthwick. Bottled big decision.
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Sarah-Jane Mee
(@skysarahjane) reported
@O2 why do customer services keep dis connecting calls. Urgently need to speak to someone
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Lynz
(@Lukesmummy19) reported
@O2 trying to order sim only contract online and keeps saying error. Called sales team and was once cut off and other agent said there are system issues. Can you clarify?