O2

O2 Outage Report in Wisbech, Cambridgeshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wisbech, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wisbech and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wisbech, Cambridgeshire, England 11/19/2025 11:00

November 19: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wisbech, England

Latest outage, problems and issue reports in Wisbech and nearby locations:

  • neill1602 Neil Liversedge (@neill1602) reported from March, England

    @bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.

  • m30kle John Meikle (@m30kle) reported from Holbeach, England

    @O2 your service is a disgrace. email and text me daily to pay a bill, threaten me with £3.50 extra charge. The app/online doesn't work, I have already left you. Customer service is non existent, I hope you all enjoy a night out at the o2 on your customers 👍 tossers.

  • louisefgreen73 Louise Green (@louisefgreen73) reported from Wisbech, England

    @O2 just wanted to warn O2 customers there is a text phising scam the text says there's a problem with your bill please click on the link. I am guessing this to get bank details i just deleted & blocked no. I know it's 100% scam because i am with a different network.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Shane7864 Shane786 (@Shane7864) reported

    @O2 the customer service at the Ealing Broadway branch was an absolute disgrace. Further on from my previous tweet, I paid the bill over the phone and was told that the cancelled excess claim charge would be lifted removing any bars on my phone- lasted a day…

  • Shane7864 Shane786 (@Shane7864) reported

    @O2 could you kindly advise how I can escalate a formal complaint about the service I received. I was frustrated from the lack of service over the phone. I feel somewhat traumatised from the verbal abuse received from staff in your Ealing Broadway store this evening.

  • smalltimedread 𝙲𝚑𝚊𝚛𝚕𝚘𝚝𝚝𝚎 (@smalltimedread) reported

    @MartinSLewis Any help? Ordered S22 Feb14 & whilst now being told the phone is finally in stock, am also told the offers promised with the deal cannot be fulfilled as past the expiry date, despite me chasing the phone for almost 3mths!a £250+ loss for me! Breach of contract? @O2 @SamsungHelpUK

  • RaraDivalicious SAVE UKRAINE (@RaraDivalicious) reported

    @O2 your useless service has been offline yesterday and today and i cant upgrade!

  • smalltimedread 𝙲𝚑𝚊𝚛𝚕𝚘𝚝𝚝𝚎 (@smalltimedread) reported

    @MoneySavingExp Any help? Ordered S22 Feb14 &whilst now being told the phone is finally in stock, am also told the offers promised with the deal cannot be fulfilled as past the expiry date, despite me chasing the phone for almost 3mths!a £250+ loss for me! Breach of contract? @O2

  • kells__xx Kelly Hayes♡ (@kells__xx) reported

    @O2 I need to make an o2 account but the website keeps saying the page is down. Any idea what I can do?

  • ForewarnedIS Stu McNeil (@ForewarnedIS) reported

    @O2 Still down. When is this going to be working again?

  • tracy97515832 tracy (@tracy97515832) reported

    @O2 why can't I get on the app or website to pay my bill? Nobody available on customer services! The online chat is like talking to a robot! Prescript answers! When is your online facilities working?

  • martin_youldon Martin Youldon (@martin_youldon) reported

    @neilmj1984 @O2 Don’t bother paying!!! Even if you do they restrict your service & just say it’ll be be back when it’s back with no timescales!!!

  • Shane7864 Shane786 (@Shane7864) reported

    @O2 when will this be resolved? I’ve spoken to numerous people on the phone & in store who seem to think they deliver good service- this evening I was verbally attacked it felt and your sales rep was extremely aggressive after I had merely expressed my frustration- #poorservice