O2 outages and service status in Weymouth, England

Problems in the last 24 hours in Weymouth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Weymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Weymouth, England

Latest outage, problems and issue reports in Weymouth and nearby locations:

• 
  Daren Taylor (@PokerDaz9) reported 16 minutes ago from Weymouth, England

  Anyone considering switching to @O2 or @SkyHelpTeam mobile in and around Weymouth … DON’T … the data coverage is continuously abysmal, despite a full 4G signal. Absolute con and waste of money!!!

• 
  Stuart Kerr (@stupot74) reported 18 minutes ago from Overcombe, England

  @O2 o2 you have the most moronic automated phone system going! endless loops and then to told to use Myo2 app. I need to speak to someone that the app can't do, endlessly cut off...........if this carries on will cancel both my accounts early!!!!

• 
  Daren Taylor (@PokerDaz9) reported 19 minutes ago from Weymouth, England

  Got full 4G signal in Weymouth, but can’t use any data at all….nothing!! Sort it out @O2 … we pay a lot for this lack of service. Same happens in Bournemouth and it’s not just my phone!!

• 
  Stuart Kerr (@stupot74) reported 32 minutes ago from Overcombe, England

  @O2 Why don't you care about your customers o2??? is it company policy to just ignore anyone with a genuine grievance? are all your customer service representatives trainees?

• 
  Claire rathbone (@dooleyfish1) reported 33 minutes ago from Weymouth, England

  @O2 great timing to have issues making phone calls !

• 
  Do The White Thing (@DoTheWhiteThing) reported 35 minutes ago from Overcombe, England

  @O2 .......and wouldn’t treat a loyal customer of over 15 years thus!

• 
  Wendy Bradley (@mentalbabe) reported 42 minutes ago from Wool, England

  @O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...

• 
  Daren Taylor (@PokerDaz9) reported 55 minutes ago from Radipole, England

  The @O2 network has to be the worst ever. Even with a strong 4G signal, you still can’t get any data use!!! Certainly over subscribed. #notfitforpurpose #OFCOM

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack Fernley (@itsjackfernley) reported 3 minutes ago

  @O2 You’ve just lost a customer of 7 years. I’ve had no mobile data for nearly 5 days and was told I’d need to wait up to 7 working days just for someone to investigate it. Really disappointing customer service and unreliable coverage.

• 
  MS (@jennslcfc94) reported 5 minutes ago

  @O2 my data has not worked for 2 days and I don’t know why. Your app never works. I’ve turned it all off and on and you asked me to DM but you have not helped in any way. Why has my 4G not been working!!????

• 
  Nicole Penney (@Nicolef1Penney) reported 9 minutes ago

  @O2 I have never been so shocked at a multi million pound company. 6 hours (between live chat and a phone call) my husband spent yesterday trying to upgrade our 4 phones. However although the credit check passed your “business policy” won’t allow more than 2 to be upgraded …

• 
  Riemenschneider’s Horse (@larrythehook) reported 9 minutes ago

  @O2 what on earth is happening to your online / telephone system? I’m a new customer, as of yesterday, and trying top up then trying to get access to link my number to my myo2 account is a nightmare and no one at your call centres can help me!!!! Did I make a mistake leaving EE?!

• 
  Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reported 9 minutes ago

  Is anyone else getting absolutely inundated with calls from an offshore @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?

• 
  andy fox (@meesterFox2010) reported 13 minutes ago

  Dear @O2 please do some QC on your telephone service team on 08009777337. Almost completely unintelligible. Singaporean{?) accent so thick it needed many, many repetitions. "Thankyousomuchforthat" after my every answer extremely irritating. v frustrating

• 
  Riemenschneider’s Horse (@larrythehook) reported 15 minutes ago

  @O2 My number ported over yesterday and I’ve topped up by £20 but I cannot link my o2 account to my number so I cannot choose the bundle I need. I’m on a £10 rolling plan so I’m just getting charged for data. Customer services can’t help and o2 store can’t help. Absolute shambles 😡

• 
  Oruche (@Hewholaughed_) reported 20 minutes ago

  I’ve been on the phone to @O2 for the past hour just trying to upgrade my phone. Diabolical service… not even sure this is a person I’m talking to or a bot.

• 
  Dan (@dannog_8) reported 20 minutes ago

  @O2 why am I paying a fortune a month for a service that is non-existent? Data NEVER works. I have to be connected to the internet via WiFi to be able to use the internet. Disappointed as I’ve been an O2 customer for over 10 years.

• 
  🛩️🇬🇧 David Wilding 🇬🇧🛩️ (@DavidWilding271) reported 22 minutes ago

  @olive_blacklab @O2 Not ideal. I’m sick of it. Theres next to no reception at mum’s on any network, and at home I show 5G but data never works and calls are poor quality.