O2

O2 Outage Report in West Row, Suffolk, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Row, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Row, Suffolk, England 11/13/2025 23:30

November 13: Problems at O2

O2 is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Row, England

Latest outage, problems and issue reports in West Row and nearby locations:

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • euanrphoto Euan 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@euanrphoto) reported

    What's up with @O2 randomly shutting down my account for being overdue, when it's 100% not overdue, and having no way to talk to their customer service?! Calling BS on this one

  • Studentissues20 Student Issues 2020 (@Studentissues20) reported

    @O2 I've not been receiving texts since Wednesday evening, reset my phone numerous times, check o2 signal tracker, manually clicked o2 for network...still nothing

  • _AsukaLangley Asuka (@_AsukaLangley) reported

    @virginmedia You advised on the phone last week that you would offer a superhub 4 our same package we have now and the @O2 Sim for £77 plus 25 for the sim As well as new TiVo boxes when I rang up yesterday the agent said that it was a limited offer deal this was never said to us

  • Kerrywa61846284 Kerry walters (@Kerrywa61846284) reported

    @o2 unable to make and receive calls since yesterday again!!, no signal

  • mags_m Mags M (@mags_m) reported

    @O2 I have been signed up to Volt without requesting it I called o2 the operator put the phone down

  • PumpkinGames Paul Cunningham (@PumpkinGames) reported

    @O2 currently in Spain, had the welcome text but unable to connect to Internet. Roaming data is on, network selection automatic. Any ideas?

  • schellm2012 mark (@schellm2012) reported

    @O2 it's Monday now and still no word about my Samsung s22. Can anyone help?

  • R150193 Roddy (@R150193) reported

    @O2 you're network is still awful in Haddington even after you've "fixed" the mast. Can't load anything while out and about and can barely make a call as only 1 bar of signal. Please do something about it rather than suggest we download things on home WiFi before going out

  • DaveHuntbatch David Huntbatch™ (@DaveHuntbatch) reported

    @O2 is your signal down in Leek staffs area?

  • davidrussmi David Smith (@davidrussmi) reported

    @O2 meant 2b resolved now (or in process of). All well & good asking 4 DM when raised with you. What would really make a difference is to make the process seamless like it is meant 2 b, opposed to this boring loop of having 2 moan/complain afterwards. I won't be a customer for long!