O2

O2 Outage Report in West Row, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Row, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Row, Suffolk, England 12/24/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Row, Suffolk, England

The most recent O2 outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Phone
United KingdomBury St Edmunds TV
United KingdomEly Phone
United KingdomBrandon Phone
United KingdomEly Phone
United KingdomBury St Edmunds Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near West Row, England

Latest outage, problems and issue reports in West Row and nearby locations:

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ajx1223p AJ (@ajx1223p) reported

    @O2 We’ve had the issue on multiple phones, I hope your 5G is better

  • ireland_stella IrishStella💁🏻‍♀️🤷🏻‍♀️🙅🏻‍♀️🙆🏻‍♀️🤦🏻‍♀️ (@ireland_stella) reported

    @O2 How do I let you know I have changed network without having to call? Thanks

  • bones1910 colin (@bones1910) reported

    @O2 My fathers phone has been off the network since Sunday,I have phoned every day since and been told everything is fixed and to wait 24 hours,it is still not on the network.I'm on hold 45 every time I have had to phone. Last time I was just cut off

  • meganwillders1 Megan (@meganwillders1) reported

    @O2 Hi, I’ve tried to use your chat feature via my o2 as I can’t dial out and they seem to have made my phone usable, please can you help?

  • carrietrethowan Carrie trethowan (@carrietrethowan) reported

    @O2 are an absolute joke, 30 minutes into the phone call, first person passed me onto the next person with no handover of the reason for my call, 2nd person also can’t help so now on hold for the 3rd person?! Shocking service over this past week..maybe time for a change?!

  • MariDangerfield Mari Dangerfield (@MariDangerfield) reported

    @O2 we’ve been on the phone for 2 hours waiting for your help with a text message problem. I’ve also DMed. Please help!

  • whatsnextmummy Megan talbot (@whatsnextmummy) reported

    @O2 I’ve just been looking through my bills and I am being charged £6.66 for Audible I don’t use Audible I used to have an account with them and when I took my contract out with you Amazon started charging me as-well can you help please?

  • _harley97 harley (@_harley97) reported

    @O2 Hi, data in my area hasn't been working for a few days. On the network coverage page I check my network status and it says a nearby phone mast isn't working, I want to check if an engineer will be out soon to fix it?

  • IanSolo75 Ian Solo (@IanSolo75) reported

    @O2 so you missold me a phone not telling me it's flaws. So what do you offer me ? A new phone? Yes...the same make and model!!! You couldn't make this up. Online customer service appalling to. Will not let me speak to a manager.

  • dover_caroline Caroline Dover (@dover_caroline) reported

    @O2 Yes I have received the letter and I contacted them. They said they would take the complaint to you. “Apparently” it was investigated but I know that phone call I made in 2018 was not even looked at in this said investigation!