O2

O2 Outage Report in West Row, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Row, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Row, Suffolk, England 01/21/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Row, England

Latest outage, problems and issue reports in West Row and nearby locations:

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GemimaMoomin Gem 💙 (@GemimaMoomin) reported

    @O2 I tried to upgrade last week and was told it would be over £60 a month and that even if I traded in my 11, I would still have to put in £600 upfront to get the monthly cost down to around that £38. I’d like to upgrade but I also have bills to pay.

  • Dreamli90001312 Dreamlife (@Dreamli90001312) reported

    @O2 The people of the world, we the people of Iran are in the captivity of the Iranian regime. The American and European governments condemn the Iranian regime on the surface, but support them because of cheap oil. Ask your governments not to help the Iranian regime #mahsaamini

  • Asad7Raja Asad (@Asad7Raja) reported

    @O2 Hi, I've signed up as a new customer - how do I enter the spend cap ?. Tried calling a few times earlier but got cut off . Thanks

  • OakdinClinic Oakdin Clinic (@OakdinClinic) reported

    @O2 there is a mast down in my area which means my signal drops on all my calls- (for the last week) a customer service agent said today that the date for this to be fixed by is 28th October!. I can’t get any compensation until it’s resolved and there’s no way to escalate!

  • Andy32226062 Andy 🎃 (@Andy32226062) reported

    @O2 hi can you fix the poor signal in Brecon merthyr tydfil a470 & Newport m4

  • dodgson_sally Badassmutha (@dodgson_sally) reported

    @RedCollectiveUK @O2 It took me 2 months and about 9 hours of call waiting to get refunded for a tablet I never took collection of. They are absolutely dismal.

  • blackamanda AmandaM (@blackamanda) reported

    @RedCollectiveUK @O2 I hate them so much. I left 02 about 6 years ago, they are the worst. Numerous calls, conflicting information, rude and obstructive. Not on the scale you have experienced though. I hope it is resolved quickly for you. This is utterly disgraceful.

  • gg_amy Amy pearce (@gg_amy) reported

    @O2 Are there any managers in your business please?????? Some bright spark has deactivated my sim after I asked for an E sim. Customer services can’t help because they are trying to send text codes to a deactivated sim. I am now left with no phone due to their incompetence HELP!!

  • fiona26118329 fiona sinclair (@fiona26118329) reported

    @O2 the customer services are driving me mad….. multiple calls, online chats and “WhatsApp” messages and despite all the different theories I have been given I still can’t activate VOLT benefits. I’m desperate to upgrade and can’t apply the benefits!!!

  • YOMAISAH . (@YOMAISAH) reported

    @O2 loyal customer of nearly a decade - unaware four calls I made last night to fix issues with a flight to reach US for a funeral were outside my ‘unlimited calls’ package. And now landed with a bill of £435?! In total, total shock!