O2

O2 Outage Report in West Row, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Row, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Row, Suffolk, England 12/15/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Row, Suffolk, England

The most recent O2 outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Phone
United KingdomBury St Edmunds TV
United KingdomEly Phone
United KingdomBrandon Phone
United KingdomEly Phone
United KingdomBury St Edmunds Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near West Row, England

Latest outage, problems and issue reports in West Row and nearby locations:

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • will6310 william benstock (@will6310) reported

    @O2 hey there I’ve switched from my current network provider to your network last week but I’m still waiting for the SIM card… Royal Mail on strike is there a time frame before my pac code runs out

  • stevehardwick Stephen Hardwick🇺🇦🇮🇪🇪🇺 (@stevehardwick) reported

    I thought @O2 were supporting Ukrainian refugees. I’ve just been told by customer services that the refugee I sponsor will have to pay £7 per MB of data when she visits her parents in Ukraine next week. The war is still on - why do you charge so much?

  • KatyAdelaide Katy Margaret (@KatyAdelaide) reported

    @O2 Been a customer for 12 yr. Upgraded last month and was misinformed on t&c. Contacted customer service within 14days. Was told someone would call me back. Today I received a call from my account manager, telling me I could have got it cheaper but now I can’t as I upgraded.

  • jav_998 Jav (@jav_998) reported

    @O2 how do I cancel my 6month free extra on the 02 app? I don’t want to carry on with it. Thank you

  • NathFerguson Nath (@NathFerguson) reported

    @O2 when are you gonna offer a reliable service for once as the mass by me as been not been working for over 3 weeks now and it’s becoming a joke your service seems to be getting poorer and it’s like u don’t even care considering your expensive I would expect a better service

  • join4te Jay (@join4te) reported

    @O2 Day 47 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • isisdianna IsisDianna (@isisdianna) reported

    @DPDgroup_news what is going on with you? 3 parcels over 2 month from different companies, all next delay but all delayed due to unexpected issue. Just liquidate now please, actually wait till I have my parcels!! @O2 @currys #vaxvacuums

  • woldsweather Trevor Appleton (@woldsweather) reported

    @O2 I am switching from Giffgaff to O2 and have inserted the new O2 sim card. I need help but O2 couldn't offer any suggestions on the chatline. I have updated the APN settings. I have filled in the online form to transfer old number via a PAC code. What next?

  • lnksav LalaK (@lnksav) reported

    @O2 just checked your network issue page on your site and says a mast is down in Basingstoke. Any updates if this is being fixed? Frustrating not being able to text/call/use the internet! Will there be any compensation as its been at least several hours?

  • ILPadrino1994 Mark Padden (@ILPadrino1994) reported

    Well after a week of twitter only half working, apps not loading on WiFi. After resetting every possible thing on my phone & the router for it to still not work. After buying a new phone from @O2 and finding the problem was still happening. After finding last minute that...