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O2

O2 Outage Report in West Row, Suffolk, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in West Row, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at O2

O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near West Row, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

CityProblem TypeReport Time
Bury St Edmunds Total Blackout 21 days ago
Bury St Edmunds Phone 2 months ago
Ely Phone 4 months ago
Bury St Edmunds TV 9 months ago
Ely Phone 9 months ago
Brandon Phone 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Row, England

Latest outage, problems and issue reports in West Row and nearby locations:

  • AzuHatch
    Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Royboy__87
    Stu Andrews (@Royboy__87) reported

    @O2 Any reason why my service is not working while away in the USA??? It was working up until today and now I have zero service. Not great while away as I need to use my phone.

  • ItsSpeltWithAC
    ~Marc~ (@ItsSpeltWithAC) reported

    @CannyAuldGyruum @O2 @ThreeUK I’m having to get mine replaced now, the Genius Bar were very helpful but utterly stumped by the problem.

  • obendorf
    Simon Obendorf (@obendorf) reported

    Seriously @O2, no support for eSIM Quick Transfer on iPhone? Why on earth would I need to physically obtain a bit of paper with a QR code on it when I could access the same QR code on a PDF or via my online account? Do you even know what the e in eSIM stands for? Unimpressed.

  • ShaunCollins91
    Shaun Collins (@ShaunCollins91) reported

    @O2 @Char_Cole We have had the same issue, both myself and the restaurant checked all this terms and could not understand why it did not work

  • joelipo
    Joseph Lipson (@joelipo) reported

    @o2 help

  • Jamesdb1984
    James Bogle (@Jamesdb1984) reported

    @O2 I have just come back from holiday and my mobile data won't connect even when I select this option, please can you fix this! I didn't use data roaming as I was able to access wi-fi throughout the trip.

  • joelipo
    Joseph Lipson (@joelipo) reported

    @O2 @_LiamSW @O2 48 hours without responce. How am I supposed to sort this issue? I can’t call

  • Teach21r
    Mrs B (@Teach21r) reported

    @O2 what is going on with signal... No coverage in a supposedly 'excellent' area... Local residents say 'mast problem being fixed' has gone on months! No phone signal at home. Not good enough!! Help!

  • GoodallTimothy
    Timothy Goodall (@GoodallTimothy) reported

    @BluishSanity @O2 It certainly does I’d think about taking them to trading standards or something has to be someone that can help.

  • Manley62
    Mark Manley 🧡 (@Manley62) reported

    And now I am on holiday in Suffolk and wait - no, no signal in Snape @O2