O2

O2 Outage Report in West Row, Suffolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Row, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Row, Suffolk, England 11/22/2025 09:40

November 22: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Row, Suffolk, England

The most recent O2 outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Phone
United KingdomBury St Edmunds TV
United KingdomEly Phone
United KingdomBrandon Phone
United KingdomEly Phone
United KingdomBury St Edmunds Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Row, England

Latest outage, problems and issue reports in West Row and nearby locations:

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • deutsch_scot JM (@deutsch_scot) reported

    @O2 So we finally get you to agree that your service has been so poor, leaving my NHS worker daughter in unsafe situations without signal. Having been passed to 4 different depts you agree to release her from the contract.

  • Wavyhill Mr. Write (@Wavyhill) reported

    @MammafulZo @O2 Don't worry, they'll probably proactively cancel your SIM like they did with mine and save you the bother. But hey, send a them a DM and they'll be happy to help in, say, a day or so.

  • Benjami38783239 Benjamin Jones (@Benjami38783239) reported

    @O2 An ongoing issue for 4 months! Countless promised phonecalls that do not arrive. A promise of a call today at 3pm. You guessed it 16.35 and again no call. It’s infuriating and completely unacceptable

  • ellscxo ε (@ellscxo) reported

    @O2 hey, would you be able to help me on here rather than phones as I've been waiting a very long time and my online requests won't work either.. just trying to get my old number onto my new sim!! I have the PAC code but you can't process my request?? Pls help 🙏

  • woowoolover tracie (@woowoolover) reported

    How do I make a complaint to O2 that actually will get resolved. 😭 @O2

  • stillill72 Ali 🏳️‍🌈 (@stillill72) reported

    @O2 I can't get a signal anywhere in my house. Waiting for an urgent GP telephone consultation and there is no signal!

  • Cnugent84 Chris nugent (@Cnugent84) reported

    @O2 do you think it's a good service when you have your customers waiting over 30 mins on the phone to speak to someone about poor signal?

  • TerryPritchar17 TerryPritchard (@TerryPritchar17) reported

    @O2 Okay but that's not answering my question regarding if you have a problem with the app or not

  • Benjami38783239 Benjamin Jones (@Benjami38783239) reported

    @O2 Getting extremely tired of being promised Manager callbacks and a solution to a problem that you have caused and don’t know how to solve. Please either resolve the issue or provide a letter of deadlock so the Ombudsman can! #

  • MattHowland79 Matt Howland (@MattHowland79) reported

    @EnglandRugby @Springboks @O2 Where’s the blistering pace in the backline???? Radwan a differentiator, someone defences are petrified of. A lack of tries is a serious problem for England. We need an inform winger with world beating pace and two out and out centres please Eddie.