O2

O2 Outage Report in West Row, Suffolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Row, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Row, Suffolk, England 01/28/2026 05:00

January 28: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Row, England

Latest outage, problems and issue reports in West Row and nearby locations:

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jake_Hanrahan Jake Hanrahan (@Jake_Hanrahan) reported

    @O2 I’m trying to transfer my old number to your network. I just got a contract with you. When I call 202 to send the PAC code it tells me “bye” and hangs up. What do I do now?

  • unclejosephine simone (@unclejosephine) reported

    as a very loyal customer i feel @O2 should take the £10 i spent on data while fighting for my life in hospital off my bill

  • xjadex3 JadeS (@xjadex3) reported

    @O2 I just placed an order & when at checkout app froze. Egg timer continued & items are still showing in basket. When checked my bank the payment has been taken. Can never get through to customer services &just get cut off every time I call. Can someone help? Poor cust service!

  • IreallyamDanny Danny Horne (@IreallyamDanny) reported

    @O2 No service in the CT11 9BP area

  • xemmaxlouisexxx emmax❤️ (@xemmaxlouisexxx) reported

    @O2 you took £577 from my bank account for no reason I’m not a customer of yours anymore I’ve been trying to get it back for 14days told twice it’s on it’s way back to me still not with me this is theft and I’m considering contacting the police sort it out!!! I’m overdrawn now!!!

  • N5_1BU Just Another Gooner (@N5_1BU) reported

    @O2 No help at all. Putting it on me like your phone operative. That's why I've cancelled my contract today and have changed to a new carrier - never any help from o2 with problems.

  • YoungMarv_ ym (@YoungMarv_) reported

    @O2 has to be 1 of the worst companies

  • Mark_Vater Mark Vater (@Mark_Vater) reported

    @O2 I have been a customer of yours for 15 years. I'm very disappointed with your service. 5 working days to get a text problem fixed. Meanwhile my work grinds to a halt as alot of the programmes I use require two way verification which involves text messages. #Waitingforfix

  • misssam316 Sam 🦋 (@misssam316) reported

    @TheRedSoph @O2 Shame they can’t see when they’re own systems are down for days...

  • DMcstravock danny mcstravock 💙 (@DMcstravock) reported

    @O2 I have been through all that **** and you did nothing good bye