O2

O2 Outage Report in West Row, Suffolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Row, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Row, Suffolk, England 03/24/2026 13:05

March 24: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near West Row, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Total Blackout
United KingdomBury St Edmunds Phone
United KingdomEly Phone
United KingdomBury St Edmunds TV
United KingdomEly Phone
United KingdomBrandon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Row, England

Latest outage, problems and issue reports in West Row and nearby locations:

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MrMadrigalOBE Duncan Craig OBE (@MrMadrigalOBE) reported

    Is anyone else having problems with their @O2 phone connecting to @EE numbers? Calls just wont connect or its silent... tried it on 3 different ee numbers!?!

  • neharleo N nehar (@neharleo) reported

    @O2 you promised a discount which was never applied to my new contract and took the money straight out of my account and now I can't even get hold of you to explain what's been happening. Honestly I'm shocked!

  • JudgeDewie Alex (@JudgeDewie) reported

    @O2 If it’s more than 30 days then I’m seeking a refund via small claims court because your terms of service breach the Sale And Supply Of Goods Act 1994 and the Supply Of Goods And Services Act 1982. Your staff keep telling me I’m not entitled to a refund.

  • K9LoisAedy Lois Hiscock (@K9LoisAedy) reported

    @O2 Helpful as expected...not! They are also no longer a customer of O2, and didn’t use the myo2, legally you cannot not unlock a phone, don’t really understand why it’s so difficult, guess their kind gesture will cost us to pay to get it unlocked by a third party. #O2charlatans

  • soldiersaf saf (@soldiersaf) reported

    @O2 You need to help your customer service advisors first, they clearly don't know what products you sell

  • soldiersaf saf (@soldiersaf) reported

    @O2 you have the worse customer service then any other network going

  • Calluna_Vulga Fraoch is washing her hands (@Calluna_Vulga) reported

    @O2 Mum rang to order a nano sim for a new phone. The call centre guy was more interested in trying to sell her a package, which flustered her as she was in unfamiliar territory and just wanted her request dealt with. She has no accessibility issues. I feel it's verging on 1/...

  • Roy27443649 Roy (@Roy27443649) reported

    @O2 Trying to contact customer services to get a number reconnected and get credit restored as per the O2 community advice. Keep on getting cut off. Is there a direct messaging service available as my issue should be easy to remedy? Thanks

  • NoFaceN47097117 No Face No Case (@NoFaceN47097117) reported

    @O2 O2 is ****

  • MsMoneyPenny777 Penny Manchester (@MsMoneyPenny777) reported

    @O2 is there a problem with @Google playstore? I can't search for apps it says no Internet.