O2

O2 Outage Report in West Row, Suffolk, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Row, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Row, Suffolk, England 03/28/2026 14:50

March 28: Problems at O2

O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near West Row, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Total Blackout
United KingdomBury St Edmunds Phone
United KingdomEly Phone
United KingdomBury St Edmunds TV
United KingdomEly Phone
United KingdomBrandon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Row, England

Latest outage, problems and issue reports in West Row and nearby locations:

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sxdras s (@sxdras) reported

    @O2 hi I’ve dm’ed you with an issue bills due 24/4

  • coanna Sıla Çetindağ (@coanna) reported

    @O2 I just did. I still have no signal.

  • MahlerRehab nemesis101 (@MahlerRehab) reported

    @O2 IT system is in melt down. App can’t cope, refers me to phone number where the O2 sales people can’t access my account. O2 cancelled my order of a very expensive phone because their system has 1.5 day lag on payments- as far as I can tell there’s no way I can buy it. @Ofcom

  • smurfk41 Karen Williams (@smurfk41) reported

    Fuming! @O2 new phone 3 days ago still not working due to E sim set-up. 6 hrs in total on calls and nothing other than 5 day resolution. Lost data on watch swapping over and now no signal on previous phone. No one seems to know what’s what! Bad service. Think return and cancel.

  • RealScubaAngel Scuba Angel (@RealScubaAngel) reported

    @O2 trying to use O2 reward vouchers but Greggs saying that their systems are down… what to do?

  • miachaelmoore Michael Moore (@miachaelmoore) reported

    @MVP_129 @O2 Send a message to @keny0007 for help. He got back my account, he’ll definitely help you recover yours too.

  • scottish1965 Alan Hartshorn (@scottish1965) reported

    Why is the @O2 service in Ayr is rubbish I sitting in same spot every day, two week ago all good, videos and tweets all working fine. Now I can’t get anything to load adequately. Not sure why I just upgraded and stayed with this awful company

  • MVP_129 #JoshHocken (@MVP_129) reported

    @O2 Yes thats passed. Ive spent over 6 hours on the phone/hold to customer services the last 3 days, with no actual help from anyone. Still unable to access my account and just got cut off from latest call after waiting on hold... Why is this so difficult?

  • CannyDawn Dawn McLean (@CannyDawn) reported

    @O2 Sorry, I have only just seen this reply. Thankfully, one of your colleagues has ery kindly remedied the issue.

  • AndreaSears65 Andrea Sears (@AndreaSears65) reported

    @O2 my Toby voucher has expired before I’ve used it. Help?