O2

O2 Outage Report in West Row, Suffolk, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Row, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Row, Suffolk, England 11/24/2025 04:55

November 24: Problems at O2

O2 is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Row, Suffolk, England

The most recent O2 outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Phone
United KingdomBury St Edmunds TV
United KingdomEly Phone
United KingdomBrandon Phone
United KingdomEly Phone
United KingdomBury St Edmunds Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Row, England

Latest outage, problems and issue reports in West Row and nearby locations:

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthonyStoppani Anthony Stoppani (@AnthonyStoppani) reported

    @EnglandRugby @O2 Damn right it is, yellow bibs have no idea!

  • join4te Jay (@join4te) reported

    @O2 Day 97 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • gangouskhan ParodyNPC (@gangouskhan) reported

    @O2 O2 are so useless, I lost my phone, can't get through to any support without calling them, chat bot tells you it can't help and tells you to go away. No one ever helps live chat, no way to do online. How am I supposed to block my sim and phone if no one is willing to help

  • gangouskhan ParodyNPC (@gangouskhan) reported

    @O2 @sainsburys O2 are so useless, I lost my phone, can't get through to any support without calling them, chat bot tells you it can't help and tells you to go away. No one ever helps live chat, no way to do online. How am I supposed to block my sim and phone if no one is willing to help

  • IVP_SUCKS OSRS bhaskar (@IVP_SUCKS) reported

    @O2 then explain how the signal came back by it self 2 hours later? @o2 ? sky hadn't done anything

  • DavidStow9 David Stow (@DavidStow9) reported

    @O2 They told me on the phone they had successfully cancelled it though! I’ve been a customer over 20 years and I think the after care service it’s time to jump ship 👋

  • Jimbobthon James Richards (@Jimbobthon) reported

    @chrisrumbelow1 @O2 It wouldn't sting as much if investments were made to the network. 4g is slow, 5g is patchy at best. No investments to improve either, any signal issues we're to use WiFi.

  • johnrudol JRudol Gaming (@johnrudol) reported

    @O2 im not paying for a bill when I hqve never had a contract with you. Expect a phone call this afternoon from me!

  • Bombay1986 Gaz. (@Bombay1986) reported

    @O2 Ah yes, an article that does’nt tell me anything. Seems like what you are investing in is a bit of a waste as the coverage is awful. O2 launched 5G in 2019 and it’s no better now

  • ZoeAnneStockton Zoe Stockton (@ZoeAnneStockton) reported

    What's the point paying @O2 every month when I can't even get service. The last 3 weeks I've been without service & it says It will be going on until 1st March. Disgusting