O2

O2 Outage Report in West Row, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Row, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Row, Suffolk, England 12/07/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Row, Suffolk, England

The most recent O2 outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Phone
United KingdomBury St Edmunds TV
United KingdomEly Phone
United KingdomBrandon Phone
United KingdomEly Phone
United KingdomBury St Edmunds Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near West Row, England

Latest outage, problems and issue reports in West Row and nearby locations:

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Anjelica1956 Angela Atkinson (@Anjelica1956) reported

    @MarkKeenan5 @O2 I'm going to jump from O2 soon as I get round to it because their network has, in recent weeks, turned to crap. They tell me it's resolved but it's not. I too have been with since forever.

  • londondines london (@londondines) reported

    @elise_john85 @O2 I’ve had this problem for 2 weeks. They simply do not care #badcustomerservice

  • join4te Jay (@join4te) reported

    @O2 Day 69 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • redibled Red.i.Bled (@redibled) reported

    @O2 has O2 coverage literally dropped in the last 12 months ? Barely get signal in a cosmopolitan area, web browsing is like using dial up if it ever works, this has been going on for too long, used to be brilliant but it’s awful.

  • Felim_Doyle Félim Doyle #M3HIM 🇮🇪🇪🇺🇬🇧 (@Felim_Doyle) reported

    Do @O2 5G Home Broadband devices have 4G/3G backup? Similarly, do your 4G devices have 3G backup? My home has always had variable coverage despite the surrounding area having a strong indoor and outdoor mobile signal. #5G

  • ChaseMbbsMbchb bilbo (@ChaseMbbsMbchb) reported

    @O2 I keep losing signal why? 6 times today I’ve received emails/DMs to say the boss/family have tried to call me but it gets disconnected Not ideal

  • payn_dave Dave Payn (@payn_dave) reported

    Thank you @EE for responding. @O2 and @Three - improve your customer service.

  • peter33266430 peter (@peter33266430) reported

    @O2 I l think I’ve made a mistake,leaving Vodaphone, and going to O2,every second call Iam getting call fail,and the reception is useless,I’ve asked them to change my phone from i phone 13 to I phone 13 pro, because I heard the signal is better but they’ve told me to get lost.

  • payn_dave Dave Payn (@payn_dave) reported

    @ThreeUK @O2 @EE There are network issues for all of you for post code PA34 4HP. Could you get this fixed asap. One network, I can understand l, not all three. Not nearly good enough.

  • _Anna_Macdonald Anna Macdonald (@_Anna_Macdonald) reported

    Has anyone been able to use @O2 online chat help? Keeps saying too busy. For days now!