O2

O2 Outage Report in West Row, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Row, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Row, Suffolk, England 11/18/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Row, England

Latest outage, problems and issue reports in West Row and nearby locations:

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • snapshot_brian Brian (@snapshot_brian) reported

    @O2 can someone help when I receive a call my network goes from 5g to h+ then when the call disconnects it goes back to 5g

  • JimConnolly Jim Connolly (@JimConnolly) reported

    Worst #CustomerService I have ever experienced? I've been a @tescomobile customer for 1 month & they've set a new low. The level of incompetence / disinterest from their 'chat' support and phone support is mind-blowing. Sorry I left @O2 Don't switch.

  • JeckShep Jessica (@JeckShep) reported

    @O2 wifi calling is no longer working on my phone. I’m quite peeved about this, because when I recently moved house, I realised I had no signal. Rang O2, nearest mast is 5 miles away. Got a Mac code to provide to the only network that does cover this area and transfer was blocked

  • HalesowenBaggie Matthew Fleet (@HalesowenBaggie) reported

    A heads up for all customers it appears the data usage feature on the @O2 app is down #O2 #O2App

  • dexterbrierley Dexter Brierley (@dexterbrierley) reported

    @O2 is the deadest network, constantly never have signal. Shite

  • britesparc Mr Britesparc (@britesparc) reported

    So is @O2 down for anyone else or just me? Not had any network coverage all day

  • rjashford Richard Ashford (@rjashford) reported

    @O2 @SeeBeeGee1 @O2 Same problem here on website and app :-(

  • nallyboy90 ℕ𝕒𝕝𝕝𝕪 𓃰 (@nallyboy90) reported

    @O2 I am trying to report my phone as lost and order a replacement, however there is no option to do so without making a call, or using a phone that I don't have. Shambolic customer service.

  • EcoLabs EcoLabs (@EcoLabs) reported

    @O2 24 hour phone replacement insurance service has now taken over 1 week to not happen. I am running out of time to get my phone back by Thursday when I leave for holidays. Now the entire system is down and they are not taking calls whatsoever.

  • liamw_1992 Liam (@liamw_1992) reported

    @O2 Sort your service out please O2. I shouldn’t have to repeatedly turn airply@ode on and off to force mobile dat to work. I’m paying £51 a month so I should have good service. Using a iPhone 13 Pro Max too.