O2 Outage Report in West Row, Suffolk, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Row, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (49%)
-
Internet (31%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near West Row, England
Latest outage, problems and issue reports in West Row and nearby locations:
-
Ian Cooper (he/him)
(@IanHCooper) reported
from
Ely, England
Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time
-
Chris Lindley
(@fergycool) reported
from
Horningsea, England
@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
-
Azu Hatch
(@AzuHatch) reported
from
Ely, England
@O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Gemma Nelson
(@Gemmalucy94) reported
@O2 your service is appalling getting hung up on 3 times this morning …
-
Kareem
(@egyptian_irish) reported
from
Kilroot, Northern Ireland
@O2 Migrating from O2 PM to O2 PAYG has taken 7 days so far, 3 phone calls of over an hour each and teams of people who have no idea what they are doing. Your customer service standards are shockingly poor and your back office processes are terrible. I can't wait to leave you
-
Emma Price
(@Pricey2404) reported
The customer service @O2 is awful. Someone has fraudulently opened an account at an address I have not lived at since 2012 and now the account is in debt, effecting my credit score. So far it has taken 3 calls by me, after my automated messages to be told it can take 24/48 hours
-
luna 🌙
(@lunabhuna_) reported
@O2 @O2 I have updated my settings. You may DM me. I will share my account details to cancel the account
-
Lucy J
(@OWL_1990) reported
@O2 Imagine working in customer services and telling someone you can’t escalate their issue to management because you can’t verify who they are. Absolute shambles of a company! Please DM to get this resolved.
-
Max Playle
(@thatmaxplayle) reported
@O2 The support I have received over the past week is absolutely awful, and I have lodged a formal complaint, when can I expect to see some sort of response to this? You can't just go wrongfully blocking accounts which have fully paid. That's a joke.
-
Natalie de Villiers
(@NatCdeVil) reported
@O2 thank you for cutting my phone service, while I’m abroad on Christmas Eve after sending a payment demand of £10.74 due 1 Dec which was due to you cancelling my Direct Debit after I upgraded my contract. That after 28 years of being a loyal customer paying £100+ a month 🎅🏽
-
Crewseeker
(@jonnyphilip70) reported
@O2 please can you provide me the head of customer services details in order to make another formal complaint?
-
Rio
(@RioHindle88) reported
@O2 what is going on with my refund please. I’m owed £700+ due to incompetence and taking money out my bank due to system error. I’ve called and message support and no luck with pushing the refund through… it’s nearly Christmas and your leaving me out of pocket my hundreds! TY
-
Jordan Knowles
(@JordKnowles) reported
@swlondonraised @O2 They are a nightmare honestly. The Ombudsman were very good when the initial complaint was ongoing but this tailed off when they said it was resolved. Best of luck.