O2

O2 Outage Report in West Row, Suffolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Row, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Row, Suffolk, England 01/23/2026 09:05

January 23: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Row, England

Latest outage, problems and issue reports in West Row and nearby locations:

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SHAGGYxLFDY [SHAGGY!] (@SHAGGYxLFDY) reported

    @cwbmufc @O2 Yeah mines been terrible when out and about this week... But saying that @O2 are pretty bad in brackley anyway

  • mikegoymer michaelgoymer (@mikegoymer) reported

    @O2 how long till the problem at nr29 3qu is fixed?

  • HaloCE GB (@HaloCE) reported

    And now the agent has hung up on me. Is this for customer retention or something!? @O2

  • partingtonred Mark O'Loughlin (@partingtonred) reported

    @altrinchamhq @craigawilliams @O2 I remember telling you to upgrade your phone because I thought it was that, but still terrible with the latest iPhone. O2 need to up their game no issue with Vodafone

  • cwbmufc Chris Brown (@cwbmufc) reported

    Hey. @O2 the 4g for me and my wife has been terrible in Brackley recently. Not sure if anyone else is having the same problems. Is this being looked into? Thanks

  • MDBplumber MDB Plumbing and Tiling Ltd (@MDBplumber) reported

    @O2 can’t even have a telephone conversation now signal that bad in OL11 area never mind connect to data 😡😡😡please contact as cannot get through to call centres 👎🏻

  • kopwoman sarah boyer (@kopwoman) reported

    @O2 We called twice wednesday and yesterday,and today,and just keep getting told the system is down

  • gavinwatson Gavin Watson (@gavinwatson) reported

    @O2 I've done all of that, still the same. Tried different device, different network and different browser, still the same.

  • JacobWLewis Jacob Lewis (@JacobWLewis) reported

    @Mark_Hague @O2 Hi Mark. Did o2 ever fix this? I’m writing an article about it and am having the same issue. Thanks

  • ChrisAttwoodVA Christopher Attwood (@ChrisAttwoodVA) reported

    @O2 @GreggsOfficial Hello there, My name is Christopher Attwood, and my 02 contract finished months ago. When I call to cancel it, nobody ever answers the phone. I have called endlessly to cancel my contract on seven separate occasions, and not once have I had my call answered. I wish to cancel.