O2

O2 Outage Report in West Row, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Row, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Row, Suffolk, England 11/17/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Row, England

Latest outage, problems and issue reports in West Row and nearby locations:

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • chinkstamc CHINKSTA_MC (@chinkstamc) reported

    @O2 I need help my sim is broke and new one was ordered and still hasnt arrived I need my.phine for work and you are costing me money I can't call.anyone I need help asapp

  • LurtisLurtis Curtis Curtis (@LurtisLurtis) reported

    @O2 I’d prefer to do it in store, I once had a major issue with a sim swap previously, having multiple numbers on account, the person who I spoke to switched all the numbers around on all the sims, which was an issue.

  • mrderekrussell Derek Russell (@mrderekrussell) reported

    @O2 Hey Guys! 👋 I'm currently unable to login to my O2 account either via the app or website on both my iPhone and iPad. Looks like some others are having similar issues—any ideas? 🤔

  • Zak_Ali8 Zak Ali (@Zak_Ali8) reported

    @O2 Its the same almost everywhere. To get a good connection have to try and find a wifi connection. On 4G its really slow speeds as you can see from the screenshot.

  • trendspotltd Trendspot (@trendspotltd) reported

    @O2 I'm having issues with new sim. Your automated help isn't helping nor is ANYTHING online. How can I SPEAK to someone to resolve my issues? I can't receive or make calls. URGENT

  • ashmellor01 ~Ash~ (@ashmellor01) reported

    @O2 Hi, unfortunately I did not receive an email or text. I logged it on Chrome on my O2, added it as an extra and added my name, date of birth and email, but I've had no email unfortunately. It's let me sign up but then when I try sign in, that's when it asks for card information

  • Stephen36001835 Stephen White (@Stephen36001835) reported

    @O2 good morning, could someone please explain to me why my tarrif has increased from £12.25 to £17.52? I went on to O2 help webchat but all the operatives were busy...?Thank you.

  • ashmellor01 ~Ash~ (@ashmellor01) reported

    @O2 hi, please can you help? I added Disney+ as an extra on my phone bill, but when I try register on Disney+, it's asking for my card details? I don't want to put them in and be charged twice if I've already added it to my tariff? But on my tariff it doesn't come up?

  • taylorismyangel Emma⚢-Taylor Swift Fan ¹³ 🦋Naya Rivera🦋 🏳️‍🌈 (@taylorismyangel) reported

    @O2 Hello I have o2 pay as you go how do you cancel bundles as the bundle I have had took all my credit

  • hennakhan91 Henna (@hennakhan91) reported

    Why do I never any get @o2 surprises that I see all over my timeline. I swear I’ve been with them for 10years 😭