O2

O2 Outage Report in West Row, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Row, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Row, Suffolk, England 04/01/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near West Row, Suffolk, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Total Blackout
United KingdomBury St Edmunds Phone
United KingdomEly Phone
United KingdomBury St Edmunds TV
United KingdomEly Phone
United KingdomBrandon Phone

Community Discussion

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O2 Issues Reports Near West Row, England

Latest outage, problems and issue reports in West Row and nearby locations:

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • join4te Jay (@join4te) reported

    @O2 Day 56 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • Narmadha Narmada Thiranagama (@Narmadha) reported

    @O2 you cancelled my direct debit and you won’t let me pay my bill by card. Every time I try to play it, it’s declined. Every time I ring customer services, it tries to make me pay my arrears and won’t let me speak to a human being.

  • rachaelburt1 Rachael (@rachaelburt1) reported

    Also @O2 for signal lately is absolutely terrible

  • Kilo__Hotel Keighley (@Kilo__Hotel) reported

    Anybody having issues with @o2 today? Phoned them to change direct debit details and they’ve changed my phone number completely?! 4 calls on my “new number” so far from people saying they’ve also been allocated this phone number…WHAT THE ACTUAL ****?! 🥴🫠

  • nfb1976 Nichola Baacke 🌷 (@nfb1976) reported

    @O2 I have been trying to contact you regarding a replacement sim as i am having trouble texting - do you still have live chat??.

  • lisa_sandland lisa sandland (@lisa_sandland) reported

    @O2 not amused at your customer service agent talking over me when I’m trying to find out information as due to an issue I can’t sign into my account, then when she doesn’t understand what I’m asking just hangs up on me! Not great after waiting 30 minutes on hold

  • mcsorley67 Chris McSorley (@mcsorley67) reported

    @O2 Can you confirm whether O2 offer a network guarantee in phone contracts?

  • orangesteel Simon 🇺🇦 (@orangesteel) reported

    @O2 #CustomerService appallingly bad.

  • Midstageboss MidBoss (@Midstageboss) reported

    @O2 Hi, was wondering if you could help please? I need to validate/activate my pay monthly account in order to use the My o2 app.

  • ha6dll it's me. (@ha6dll) reported

    @O2 I received an automated response saying it would be responded to within 7 days. The email address was off your site. This gets more ridiculous by the day. You are supposed to be one of the big companies. We would expect this from cowboys, why pay more if your service sucks