O2

O2 Outage Report in West Row, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Row, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Row, Suffolk, England 12/10/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Row, Suffolk, England

The most recent O2 outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Phone
United KingdomBury St Edmunds TV
United KingdomEly Phone
United KingdomBrandon Phone
United KingdomEly Phone
United KingdomBury St Edmunds Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Row, England

Latest outage, problems and issue reports in West Row and nearby locations:

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AdeHartland Ade Hartland (@AdeHartland) reported

    @virginmedia So since Friday 13 Jan, little or no TV and now Internet down all day. We have made numerous calls, with the last update stating services may be out for a further 4 days or until the engineer comes which isn’t until Friday. To make matters worse, my @O2 reception is 3G, very poor

  • bennmarkpotter Benn Mark Potter (@bennmarkpotter) reported

    2 new SIM cards, network reset, full recovery mode and fresh install on my phone…. No signal at home and unable to make calls which impacts my work! Same issues with my wife’s phone at home too. Numerous calls to @o2 “have you tried turning it off / on again”

  • justhefax_ IHateAllTories. (@justhefax_) reported

    @O2 I been with o2 for over 16 yrs. I am never going to renew another contract with you. Your customer service is a disgrace. You hold customers in contempt.

  • thtgall (@thtgall) reported

    @O2 hey I need some help regarding payments please

  • Trevor_A4 Trev A (@Trevor_A4) reported

    @O2 @DPDgroup_news I ordered a new phone on upgrade in Dec and DPD have lost (likely stolen) it, and you are doing absolutely nothing to remedy this. Seems I'm not the only one. Still awaiting response to my complaint. Warning to anyone thinking of staying or going with #O2.

  • theswirly Nick Sturdy (@theswirly) reported

    @RhysBigGunSmith @O2 100% mate. I even went through to the checkout, just thinking that surely the price must then come down. Nope, that really is how expensive they are on a 'special offer'.

  • bluemoo17 💙⚽️🐝Ellie Fitz🐝⚽️💙 (@bluemoo17) reported from Middleton, England

    @l3479s @O2 Where I live our network masts haven't been working for almost a year - no answer for it whatsoever

  • RGCWorld RGC (@RGCWorld) reported

    @Liveafterracing Nope. Still doesn't work. Are you guys able to give @O2 a nudge?

  • Le_p1nk Le x (@Le_p1nk) reported

    @O2 feel absolutely cheated by o2 I’ve been a customer of there’s for 10+ yrs & tried to continue my loyalty but over the last week they’ve shown me that all of that means nothing 😡.. I’ve had several issues to which they have FAILED to resolve & have wasted so much of my time

  • TomParry93 Tom Parry (@TomParry93) reported

    Good morning @virginmedia Sadly I’m forced to make my complaint about your appalling service public. As explained multiple times, I’ve received a ludicrous bill of £298.59 for a broadband/SIM package which I cancelled when yourselves and @O2 failed to deliver either service. 1/3