O2

O2 Outage Report in West Row, Suffolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Row, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Row, Suffolk, England 01/01/2026 21:00

January 01: Problems at O2

O2 is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Row, Suffolk, England

The most recent O2 outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Phone
United KingdomBury St Edmunds TV
United KingdomEly Phone
United KingdomBrandon Phone
United KingdomEly Phone
United KingdomBury St Edmunds Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Row, England

Latest outage, problems and issue reports in West Row and nearby locations:

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ElsaHTwit Elsa (@ElsaHTwit) reported

    @O2 Hi I tried on different browsers and devices, can’t seem to log in to my account. Would you be able to check if there is an issue with my account?

  • Ben_Chalky Ben White (@Ben_Chalky) reported from Yate, England

    Great service from @O2 sales team on here - thank you! But annoyingly come to pick up the phone and told that #iphone12 doesn’t come with a charging plug. “That’s ok,” I said, “we have loads at home.” Ah no, you’ll need the USB-C style sir.” Wtf. So need to buy a plug. What?!

  • TheJuicyFruit14 Rob (@TheJuicyFruit14) reported

    @O2 Hi there. Recently moved to O2 however I’ve found the signal to be poor in some areas I frequent. I’ve a SIM Only added to my partners plan. I’m within the 14 day cooling off with this, if I request a PAC will this cancel or cause any extra charges before full cancellation?

  • EntymeWatches EntymeWatchRepairs (@EntymeWatches) reported

    @O2 network is ridiculous. I switched from @EE for no reason. Having 2 sims In my phone proves #EE has coverage whereva I go. #o2 struggles even when I'm at home. Can't wait for my contract to end!

  • jmacca1878 James (@jmacca1878) reported

    @LeeFMc83 @O2 Just cancel it. I walked in o2 Aintree last week and walked out with a new iPhone 12. Took 20 mins at most.

  • GunnComics Jay Gunn (@GunnComics) reported

    @O2 After being passed around from store to customer services and back again (even with lots of proof of ID/passport etc and looking at my bank details with O2) I discovered a flaw in your system and was stuck in a circle. I managed to cancel with a lot of faff and lost work hours.

  • LveLuvLeo Leo (@LveLuvLeo) reported

    @O2 But your website under coverage shows it’s YOUR mast that’s down in my area!??? LS8. I want a proper update when this will be fixed!!!

  • paulbrookes171 Paul Brookes (@paulbrookes171) reported

    @Gotham68 @O2 Been with O2 for years never had anything like this 😩

  • Toffeelewl Lewis Hughes (@Toffeelewl) reported

    @LeeFMc83 @O2 Have you rung the depot mate? These phone companies always seem to do the absolute minimum. Either that or cancel and go walk into a store with stock from another network? #coolingoffperiod

  • GunnComics Jay Gunn (@GunnComics) reported

    @FraserC69 @O2 I am genuinely absolutely appalled at them, deeply shocking customer services to be told by them to refuse to leave a store until my contract is cancelled. It’s like something the BBC should be reporting on.