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O2

O2 service status in West Row, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in West Row, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near West Row, England

The most recent O2 outage reports came from the following cities: Bury St Edmunds.

CityProblem TypeReport Time
Bury St Edmunds Total Blackout 26 days ago
Bury St Edmunds Phone 2 months ago
Ely Phone 5 months ago
Bury St Edmunds TV 9 months ago
Ely Phone 9 months ago
Brandon Phone 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Row, England

Latest outage, problems and issue reports in West Row and nearby locations:

  • IanHCooper
    Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

  • fergycool
    Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • RaymondDocwra
    Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • AzuHatch
    Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LateefSaka
    Lateef (@LateefSaka) reported

    3 days since I signed up to @O2 and I’ve already had to call customer services like 4 times… please what network is good in the U.K. these days? Cost isn’t an issue.

  • LydiaLe39318294
    Lydia Lewis (@LydiaLe39318294) reported

    @O2 pls sort out your network, it's the second time within a couple of weeks where my 3g isn't working, can't make or receive phone calls when out and about, very frustrating 😡 if I needed to ring someone in an emergency such as friends or family, it would be useless

  • ladymunter
    ʍʊռ†ΣЯ (@ladymunter) reported

    Wtf is the point of having a supposed #O2Priority queue @O2AcademyGla when you CLOSE it and force everyone to join one massive snaking queue, @O2?! Between this and your Priority app crashing all the time, it’s just not worth it!! 🤬

  • MikeHuntTheMunt
    Mike Hunt (@MikeHuntTheMunt) reported

    @EnglandRugby @owen_faz @O2 That’s why he’s slow, can’t tackle and can’t keep up with play. Useless against Scotland and Finn Russell beat him in every department and the mighty 100+ cap useless captain got lured in every time to make mistake after mistake to give away tries.

  • WAHill
    Warren A. Hill (@WAHill) reported

    @EnglandRugby @owen_faz @O2 The poor form on the field is being reflected in the poor form in the gym. If your technique is incorrect you can cause injury to yourself!

  • hammykb
    KHam (@hammykb) reported

    @O2 Your network and lack of customer service is appalling. I advised you 1 week after joining 02 I had poor network. Fobbed off with “mast issues” and now you are holding me to pay for a service you cannot provide!!

  • eyeshoot
    Sarah Franklin (@eyeshoot) reported

    @O2 my iPhone isn’t working on mobile data in Spain, I have everything switched on, please help!

  • Tregolwyn
    Paul Roberts (@Tregolwyn) reported

    @O2 @eyeshoot Sorry to hijack your thread but I’ve had same problem. You need Settings-Mobile Data- Mobile Data Settings - scroll down to Reset button. Unfortunately, as I found out it may not resolve the issue but it’s worth trying. Good luck

  • RonnyMillburn
    Ronny Millburn (@RonnyMillburn) reported

    @EnglandRugby @owen_faz @O2 Clearly theres a load of people here who havent a clue about what theyve just seen. 3 reps at 60kg db chest press is a good lift. May have been a 1 rep max set and he went for it. 95% of people reading this probably couldnt lift a 60kg off the rack never mind press it

  • davegilsenan
    Dave Gilsenan (@davegilsenan) reported

    @O2 I cant fix your network, only you can. No signal at home, or all the way to my local major town, in the town, on the train to London. I have asked for you to cancel my contract but was told that I need to pay the full value until the end even though you cant provide the service