O2

O2 Outage Report in West Row, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Row, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Row, Suffolk, England 11/06/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Row, England

Latest outage, problems and issue reports in West Row and nearby locations:

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • beaumont_denton Karl Denton - Beaumont (@beaumont_denton) reported

    @O2 I’m having trouble redeeming the code for my free Apple Music

  • Hollymum28 Katherine Nagle 💙 (@Hollymum28) reported

    @O2 I heard you were way too busy to talk to customers who keep your business in healthy profit! I have looked at the endless loop of info in the network tips section and had the network check done yet still have no signal. What do you suggest I do now?

  • r3d_f1v3 Wayne Pedley (@r3d_f1v3) reported

    @O2 Help! Just order an item due for delivery tomorrow, but it's being sent to the wrong address. Can't talk to anyone, online chat seems to be closed, but the upfront payment appears to have gone through. Help! Urgently!

  • AscottEd Ed Ascott (@AscottEd) reported

    @O2 I get that there's a human at the other end of this, so thank you. However your processes at O2 are rubbish. Everything stated today I could read from your website & still no customer chat is available. This is not your fault as a person and I hope you have a nice evening.

  • souththaiexpat souththaiexpat (@souththaiexpat) reported

    Ordered a PAYG sim card a week to replace a phone at the end of its contract which never arrived but now you're unable to help me because I don't have access to the sim which never arrived... your South African call centre is terrible, so rude!!! @O2

  • sloppy_idiot Sophie Reynolds (@sloppy_idiot) reported

    @O2 an absolute joke of service for upgrade from start to finish. Topped off with going into store and not even being able to be given my new phone even though it was there!!

  • SilentThistle SilentThistle (@SilentThistle) reported

    @O2 Is there any issue atm with the m2 o2 website? Trying to sort my upgrade but keep getting timeout and/tarrif errors and having to refresh/restart the process

  • Goingto_vegas Poker-chips-ahoy (@Goingto_vegas) reported

    15 years of loyalty and @O2 could not care less - weeks waiting for an upgrade to a phone they sold knowing it was out of stock and they continue to sell on their website - no effort to try and persuade me to stay - they can't even cancel it without that being delayed #appalling

  • Goingto_vegas Poker-chips-ahoy (@Goingto_vegas) reported

    15 years of loyalty and @O2 could not care less - weeks waiting for an upgrade to a phone they sold knowing it was out of stock and they continue to sell on their website - no effort to try and persuade me to stay - they can't even cancel it without that being delayed #appalling

  • lloydparker89 Lloyd Parker (@lloydparker89) reported

    @O2 Hi my partner has broken her phone today and has looked and seen she can upgrade but it’s wanting to send her a text to complete checkout when upgrading on my iPad but she can’t access the message as her screen is broken can you help?