O2

O2 Outage Report in Westbury, Wiltshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Westbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Westbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Westbury, Wiltshire, England 11/20/2025 17:05

November 20: Problems at O2

O2 is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Westbury, Wiltshire, England

The most recent O2 outage reports came from the following cities: Devizes.

Loading map, please wait...
City Problem Type Report Time
United KingdomDevizes Internet
United KingdomTrowbridge Phone
United KingdomTrowbridge Phone
United KingdomBradford-on-Avon Total Blackout
United KingdomBradford-on-Avon E-mail
United KingdomBradford-on-Avon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Westbury, England

Latest outage, problems and issue reports in Westbury and nearby locations:

  • dollyfreckle Helen Dolman (@dollyfreckle) reported from Devizes, England

    @O2 having issues with text messages, I have rebooted. Are there problems at your end?

  • MarcAitkenPhoto Marc Aitken (@MarcAitkenPhoto) reported from Bathford, England

    @O2 found out you’ve charged my 14 yr old son £120 for the last 2 months phone bill on a tariff that’s only £3 per month and was supposed to be capped last July so this could never happen again.. Turns out your agent capped my phone instead on an unlimited tariff? Over to you.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    It’s official @O2 UK is the slowest mobile network in Europe, let alone the UK.

  • KalvinSimmons Kalvin Simmons (@KalvinSimmons) reported from Bathford, England

    @O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.

  • mattcardy Matt Cardy (@mattcardy) reported from Bathford, England

    Whenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?

  • PhillipaBMarch Miss March (@PhillipaBMarch) reported from Trowbridge, England

    You can’t get hold of @DHLParcelUK and dispute then saying they deliver up@to 8pm our local driver gives up 5pm. Day 3 no delivery and can’t get hold of any one, worst costumer service ever. Please don’t use DHL @O2 . They are ****

  • thelatexmallard Latex Mallard (@thelatexmallard) reported from Devizes, England

    @Fevtruckdriver @O2 I swapped to O2 and had some issues with number transfers! I called customer services pressed the option for emergency and the lady who dealt with me was bloody brilliant! don’t know if you’ve tried that yet?? 👍🤔🦆🦆🦆 The automated service is totally **** though! 😳

  • TheOfficialTom Tom Bradey (@TheOfficialTom) reported from Bathford, England

    @andy_roo90 @O2 Glad you’re not the only one... in Bath and at home I struggle to get any bloody signal. They’ve promised me a booster box but never materialised

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.

  • jm1967uk Justin Moore (@jm1967uk) reported from Bathford, England

    @O2 Your mobile coverage in Bath, Somerset is shockingly poor. You need to sort it out.

  • ski_57 Shane (@ski_57) reported from Bathford, England

    Helen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting

  • rr123xx Gary (@rr123xx) reported from Trowbridge, England

    @EE I’ve just transferred to you from @O2 and I’ve never experienced such awful service. Are you always this bad? Currently nobody are answering your phones and your website is down! Shocking @EE

  • ShaneMcC Shane McCracken (@ShaneMcC) reported from Bathford, England

    @O2 The problem is that your DNS server at 87.194.0.51 for some reason does not resolve the domain. You’re not showing the site, rather than blocking it.

  • Ovonarx Otto von Arx (@Ovonarx) reported from Bathford, England

    @O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...

  • _kyleregannn Kyle Regan (@_kyleregannn) reported from Bathford, England

    @O2 I wanted to bring this to your attention. I have been a customer with o2 all my life but because of my experience in the bath o2 branch with James I am moving to a different company! His customer service was horrendous and he was very rude! I can go into more info if needed!

  • ukhack Andrew Hudson (@ukhack) reported from Bathford, England

    @JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Socks8818 CJ (@Socks8818) reported

    @O2 Yes, the signal just kept dropping out, its fixed now tho

  • kea11y Keally Jackson (@kea11y) reported

    @O2 hi I've recently swapped to a o2 sim only from Vodafone. I'm really not happy with it as I've had lots of problems. Please can you advise me on how to cancel as I can't seem to contact anyone at o2. Thanks

  • dontbeashadyaf Shannon symone (@dontbeashadyaf) reported

    @O2 Can someone please help me?! I’ve been trying to pay my bill for 2 days now via the app but it keeps saying ‘there’s a problem, try again later’

  • accessstratford Accessible Stratford (@accessstratford) reported

    @O2 for weeks due to a network problem a phone mast not working properly, CV37 7 HG, you update me weekly, sometimes more often but a repair would be preferable. Yesterday you said ‘services might be affected’ but today have said ‘services won’t be affected’. Which is it?

  • JohnDow42462048 John Dowler (@JohnDow42462048) reported

    @O2 odeon voucher code not working saying not a valid code

  • le_batsford LeighWBA84 (@le_batsford) reported

    @virginmedia @O2 Can you guys help me out with this at all? I've been with you guys 19 years....

  • wolf_butler ant butler (@wolf_butler) reported

    @O2 @VMO2News No problem

  • madmedicalman James (@madmedicalman) reported

    @O2 We haven’t tried using our phones abroad before. They keep changing network in France. She is Pay Monthly (we are on same contracts). We both have had messages from O2 saying Welcome to France & telling us what we can use.

  • madmedicalman James (@madmedicalman) reported

    @O2 hope you can help. We’re in France. My mobile connects for internet, calls & texts. Partner is on O2 - can only make calls - no texts / internet. Any ideas.

  • BearHadley Hadley (@BearHadley) reported

    @O2 And I appreciate I only have 2 bars of 4G but for the response test to fail and not even run is a little concerning.