O2 Outage Report in Westbury, Wiltshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Westbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Westbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Westbury, England
Latest outage, problems and issue reports in Westbury and nearby locations:
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James Mills
(@jamesbtmtrains3) reported
from
Bath, England
@O2 Hi. Is there somebody that can help me with an upgrade query please?
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Marc Aitken
(@MarcAitkenPhoto) reported
from
Bathford, England
@O2 found out you’ve charged my 14 yr old son £120 for the last 2 months phone bill on a tariff that’s only £3 per month and was supposed to be capped last July so this could never happen again.. Turns out your agent capped my phone instead on an unlimited tariff? Over to you.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
It’s official @O2 UK is the slowest mobile network in Europe, let alone the UK.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.
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Kyle Regan
(@_kyleregannn) reported
from
Bathford, England
@O2 I wanted to bring this to your attention. I have been a customer with o2 all my life but because of my experience in the bath o2 branch with James I am moving to a different company! His customer service was horrendous and he was very rude! I can go into more info if needed!
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Miss March
(@PhillipaBMarch) reported
from
Trowbridge, England
You can’t get hold of @DHLParcelUK and dispute then saying they deliver up@to 8pm our local driver gives up 5pm. Day 3 no delivery and can’t get hold of any one, worst costumer service ever. Please don’t use DHL @O2 . They are ****
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Helen Dolman
(@dollyfreckle) reported
from
Devizes, England
@O2 having issues with text messages, I have rebooted. Are there problems at your end?
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Otto von Arx
(@Ovonarx) reported
from
Bathford, England
@O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...
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Justin Moore
(@jm1967uk) reported
from
Bathford, England
@O2 Your mobile coverage in Bath, Somerset is shockingly poor. You need to sort it out.
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Shane
(@ski_57) reported
from
Bathford, England
Helen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting
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Tom Bradey
(@TheOfficialTom) reported
from
Bathford, England
@andy_roo90 @O2 Glad you’re not the only one... in Bath and at home I struggle to get any bloody signal. They’ve promised me a booster box but never materialised
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Latex Mallard
(@thelatexmallard) reported
from
Devizes, England
@Fevtruckdriver @O2 I swapped to O2 and had some issues with number transfers! I called customer services pressed the option for emergency and the lady who dealt with me was bloody brilliant! don’t know if you’ve tried that yet?? 👍🤔🦆🦆🦆 The automated service is totally **** though! 😳
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Sophie Tapp
(@SophLT_) reported
from
Bathford, England
When my phone contract ends I am not staying with @O2 I have nothing but problems. I needed to make some important calls today yet nothing was working, the signal is always so ****. Sort it out… because I pay all this money for a phone contract yet what for?🤬 #o2 #o2down
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Gary
(@rr123xx) reported
from
Trowbridge, England
@EE I’ve just transferred to you from @O2 and I’ve never experienced such awful service. Are you always this bad? Currently nobody are answering your phones and your website is down! Shocking @EE
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Kalvin Simmons
(@KalvinSimmons) reported
from
Bathford, England
@O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.
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Shane McCracken
(@ShaneMcC) reported
from
Bathford, England
@O2 The problem is that your DNS server at 87.194.0.51 for some reason does not resolve the domain. You’re not showing the site, rather than blocking it.
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Matt Cardy
(@mattcardy) reported
from
Bathford, England
Whenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?
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Andrew Hudson
(@ukhack) reported
from
Bathford, England
@JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Fede
(@Fedepisy) reported
@O2 This was never explained, I’m nowhere near an 02 store. Can this not be done in any other way?
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
@O2 Several help pages state I need a Plus tariff. MyO2 says I have a refresh unlimited. That page says for USA I need O2 Travel plus £6 a day to use my data. I’m not sure which it is. It’s all inconsistent
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SammyP
(@sammyp_30) reported
@O2 hi, I’ve tried to call your customer service but keep being hung up on. And messaged web chat 3hrs ago. I’m a new customer, who gave you a pak code when placing order - yet hasn’t been done. Need to speak to someone to get it sorted #CustomerService
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Manjira B
(@i_manjira) reported
@O2 Thanks it shows on the web login but not on the app, often app doesn't sync current offers but all fine on a web browser - possible bug?
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Alex Ferguson
(@AlFergs) reported
@O2 only tell you 2 days later on their terrible app when you've overspent. I've been landed with over £52 of extra bills when I accidently turned on data thinking it was covered by one of their weird "bolt on"s
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Alvin TX Fernandez
(@allymcgeorge) reported
@O2 hi, if I chose Disney+ as an extra, and I already have it- do you just cancel my existing contract and set up a new one?
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Phil Howard
(@rockamassive) reported
@O2 Yeah still the same and with a family member with o2 with me with the same issues
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Karen Wisdom
(@karenwisdom) reported
Shame on you @O2 - daughter charged £42 for sending a single ‘arrived safely’ WhatsApp (text) message to us from Turkish airport before turning off her data roaming for her whole holiday. Another customer lost! @MartinSLewis #mobiledata #ripoff
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
@O2 It shows I have O2 Travel but doesn’t say that my tariff is a plus tariff and the help doesn’t say anything about the refresh unlimited being able to use O2 travel inclusive