O2 Outage Report in Westbury, Wiltshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Westbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Westbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Westbury, England
Latest outage, problems and issue reports in Westbury and nearby locations:
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Latex Mallard
(@thelatexmallard) reported
from
Devizes, England
@Fevtruckdriver @O2 I swapped to O2 and had some issues with number transfers! I called customer services pressed the option for emergency and the lady who dealt with me was bloody brilliant! don’t know if you’ve tried that yet?? 👍🤔🦆🦆🦆 The automated service is totally **** though! 😳
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Tom Bradey
(@TheOfficialTom) reported
from
Bathford, England
@andy_roo90 @O2 Glad you’re not the only one... in Bath and at home I struggle to get any bloody signal. They’ve promised me a booster box but never materialised
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Matt Cardy
(@mattcardy) reported
from
Bathford, England
Whenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?
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Miss March
(@PhillipaBMarch) reported
from
Trowbridge, England
You can’t get hold of @DHLParcelUK and dispute then saying they deliver up@to 8pm our local driver gives up 5pm. Day 3 no delivery and can’t get hold of any one, worst costumer service ever. Please don’t use DHL @O2 . They are ****
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Kyle Regan
(@_kyleregannn) reported
from
Bathford, England
@O2 I wanted to bring this to your attention. I have been a customer with o2 all my life but because of my experience in the bath o2 branch with James I am moving to a different company! His customer service was horrendous and he was very rude! I can go into more info if needed!
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.
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Shane
(@ski_57) reported
from
Bathford, England
Helen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting
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Kalvin Simmons
(@KalvinSimmons) reported
from
Bathford, England
@O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.
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Shane McCracken
(@ShaneMcC) reported
from
Bathford, England
@O2 The problem is that your DNS server at 87.194.0.51 for some reason does not resolve the domain. You’re not showing the site, rather than blocking it.
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Otto von Arx
(@Ovonarx) reported
from
Bathford, England
@O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Robinson
(@BigGayMark) reported
@O2 is there anyone who can sort my f*cking issue out? My account shows as disconnected (which it isn’t) am unable to get this sorted via customer service. 4 weeks and still no further forward. I have DM’d you 3 hours ago and got **** all response.
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Mobile Phones Direct
(@MPD_Online) reported
@andy_wilmot @O2 @andy_wilmot Hi Andy, I'm glad that the problem has been identified. If you still need help in getting this resolved, please do not hesitate to contact us. - MPD
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🌈 Eileen 🌈
(@eileenfiona__) reported
@O2 I have attempted the web top-up and got this error: We couldn’t process your payment Sorry, it’s not been possible to take your payment. Your phone has not been topped up. Please try again or use another card. If the problem continues you’ll need to contact your bank. This is the
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🌈 Eileen 🌈
(@eileenfiona__) reported
@O2 same error we keep getting on the app too, can we please get some assistance as he has had no credit for a few days now and we cannot figure out what the issue is
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Mark Robinson
(@BigGayMark) reported
@O2 What’s the ******* point in asking me to send a DM when that gets ignored for hours on end too?!? Poss poor customer service all round.
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Karen Gervers
(@GerversKaren) reported
Diabolical service, 6+ weeks & counting to sort out a simple issue. Failure to call back, many hours on hold. @dmvcomms as your @O2 business partner is severely damaging your reputation. #ShameOnYou
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Muzz
(@muzz_1875) reported
from
Edinburgh, Scotland
@O2 I don’t seem to be getting any signal/phone network.....is there a problem in Edinburgh?
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Imad Ahmed
(@imaduahmed1) reported
@O2 extremely disappointed with repair service. Received a replacement phone, different from the phone I had and now you are refusing to replace with like for like. I want my phone back and that too is being refused.
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Mark Griffin
(@griff1m) reported
Dissapointed that @O2 will not honour their 50% off a Samsung Galaxy tab S7 plus keyboard case without me returning the ~£900 tablet and reordering again after a system issue with my original order. Surely I shouldn't have to cancel my contract to make this happen.
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Ryan Garnish
(@RyanGarnish) reported
@O2 I’ve spent days on end trying to speak to your customer services. They hang up every time. Endless promises of call backs but every time I answer they put the phone down! Absolutely disgraceful service. I’ve been wrongly charged £1,536 but no one is willing to help! HELP!