O2

O2 Outage Report in Westbury, Wiltshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Westbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Westbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Westbury, Wiltshire, England 02/12/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Westbury, England

Latest outage, problems and issue reports in Westbury and nearby locations:

  • TheOfficialTom Tom Bradey (@TheOfficialTom) reported from Bathford, England

    @andy_roo90 @O2 Glad you’re not the only one... in Bath and at home I struggle to get any bloody signal. They’ve promised me a booster box but never materialised

  • thelatexmallard Latex Mallard (@thelatexmallard) reported from Devizes, England

    @Fevtruckdriver @O2 I swapped to O2 and had some issues with number transfers! I called customer services pressed the option for emergency and the lady who dealt with me was bloody brilliant! don’t know if you’ve tried that yet?? 👍🤔🦆🦆🦆 The automated service is totally **** though! 😳

  • ukhack Andrew Hudson (@ukhack) reported from Bathford, England

    @JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can

  • MarcAitkenPhoto Marc Aitken (@MarcAitkenPhoto) reported from Bathford, England

    @O2 found out you’ve charged my 14 yr old son £120 for the last 2 months phone bill on a tariff that’s only £3 per month and was supposed to be capped last July so this could never happen again.. Turns out your agent capped my phone instead on an unlimited tariff? Over to you.

  • _kyleregannn Kyle Regan (@_kyleregannn) reported from Bathford, England

    @O2 I wanted to bring this to your attention. I have been a customer with o2 all my life but because of my experience in the bath o2 branch with James I am moving to a different company! His customer service was horrendous and he was very rude! I can go into more info if needed!

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.

  • jm1967uk Justin Moore (@jm1967uk) reported from Bathford, England

    @O2 Your mobile coverage in Bath, Somerset is shockingly poor. You need to sort it out.

  • Ovonarx Otto von Arx (@Ovonarx) reported from Bathford, England

    @O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...

  • ski_57 Shane (@ski_57) reported from Bathford, England

    Helen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting

  • mattcardy Matt Cardy (@mattcardy) reported from Bathford, England

    Whenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?

  • PhillipaBMarch Miss March (@PhillipaBMarch) reported from Trowbridge, England

    You can’t get hold of @DHLParcelUK and dispute then saying they deliver up@to 8pm our local driver gives up 5pm. Day 3 no delivery and can’t get hold of any one, worst costumer service ever. Please don’t use DHL @O2 . They are ****

  • ShaneMcC Shane McCracken (@ShaneMcC) reported from Bathford, England

    @O2 The problem is that your DNS server at 87.194.0.51 for some reason does not resolve the domain. You’re not showing the site, rather than blocking it.

  • KalvinSimmons Kalvin Simmons (@KalvinSimmons) reported from Bathford, England

    @O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.

  • dollyfreckle Helen Dolman (@dollyfreckle) reported from Devizes, England

    @O2 having issues with text messages, I have rebooted. Are there problems at your end?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jemmaagregory Mrs Gregory (@jemmaagregory) reported

    @O2 customer service and insurance 0 stars. Customer for over 10 years and absolutely no help with my insurance claim as the phone is out of stock. Can’t even upgrade. Not good enough

  • notrowenaa i am a hater (@notrowenaa) reported

    .@O2 customer service is getting worse and worse and worse! More so, if you're doing works to the network, shouldn't you notify customers beforehand and before they lose access to their data? Not send them a text after they contact customer services? No compensation?

  • NizamSpeaks Nizam Speaks (@NizamSpeaks) reported

    @O2 Hi. I’ve just got back home. Please help.

  • ClaireNoodle01 bakerballs (@ClaireNoodle01) reported

    @O2 shocking service can’t wait to leave can’t ever use internet without wifi and your customer service is a joke hanging up on ppl after waiting ages in a queue

  • Dalevich Stomach o'Hanrahan (@Dalevich) reported

    @O2 Yeah, it was the app I was having trouble with. I was going round in circles following the instructions on the app. I replied to your DM anyway.

  • TomWilshawUK Tom Wilshaw (@TomWilshawUK) reported

    Hi @O2, I ordered a new phone on contract with yourselves that was dispatched by DPD. They have now lost the parcel internally (no delivery attempts) but the best your customer service can offer is to wait for DPD to ‘find it’…? Not happy.

  • Callumg00 Callum ❤️ 🍂 (@Callumg00) reported

    How can cancelling a contract with @O2 be soo difficult? I have been trying to cancel a phone that was never collected since the 24th December. I have been told to speak to the O2 store and customer services. Nobody seems to be able to help. This is ridiculous.

  • RachLloyd13 Rach (@RachLloyd13) reported

    @O2 the Apple Music offer in Priority is telling me I’m unable to redeem with my subscription. Can you help please

  • MegannEClark Megan Clark (@MegannEClark) reported

    @O2 I’d love someone to reply to complaint via email made last week. I’d love to say your handy tips work but they don’t. And also - WHO IS TRYING TO GET INTO MY ACCOUNT?

  • amit2766 Amit (@amit2766) reported

    @O2 Are you sure how do you know if I did the right steps? I have no network whatsoever