O2

O2 Outage Report in Westbury, Wiltshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Westbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Westbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Westbury, Wiltshire, England 01/27/2026 09:25

January 27: Problems at O2

O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Westbury, England

Latest outage, problems and issue reports in Westbury and nearby locations:

  • TheOfficialTom Tom Bradey (@TheOfficialTom) reported from Bathford, England

    @andy_roo90 @O2 Glad you’re not the only one... in Bath and at home I struggle to get any bloody signal. They’ve promised me a booster box but never materialised

  • MarcAitkenPhoto Marc Aitken (@MarcAitkenPhoto) reported from Bathford, England

    @O2 found out you’ve charged my 14 yr old son £120 for the last 2 months phone bill on a tariff that’s only £3 per month and was supposed to be capped last July so this could never happen again.. Turns out your agent capped my phone instead on an unlimited tariff? Over to you.

  • dollyfreckle Helen Dolman (@dollyfreckle) reported from Devizes, England

    @O2 having issues with text messages, I have rebooted. Are there problems at your end?

  • KalvinSimmons Kalvin Simmons (@KalvinSimmons) reported from Bathford, England

    @O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.

  • ski_57 Shane (@ski_57) reported from Bathford, England

    Helen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting

  • _kyleregannn Kyle Regan (@_kyleregannn) reported from Bathford, England

    @O2 I wanted to bring this to your attention. I have been a customer with o2 all my life but because of my experience in the bath o2 branch with James I am moving to a different company! His customer service was horrendous and he was very rude! I can go into more info if needed!

  • mattcardy Matt Cardy (@mattcardy) reported from Bathford, England

    Whenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?

  • ShaneMcC Shane McCracken (@ShaneMcC) reported from Bathford, England

    @O2 The problem is that your DNS server at 87.194.0.51 for some reason does not resolve the domain. You’re not showing the site, rather than blocking it.

  • thelatexmallard Latex Mallard (@thelatexmallard) reported from Devizes, England

    @Fevtruckdriver @O2 I swapped to O2 and had some issues with number transfers! I called customer services pressed the option for emergency and the lady who dealt with me was bloody brilliant! don’t know if you’ve tried that yet?? 👍🤔🦆🦆🦆 The automated service is totally **** though! 😳

  • PhillipaBMarch Miss March (@PhillipaBMarch) reported from Trowbridge, England

    You can’t get hold of @DHLParcelUK and dispute then saying they deliver up@to 8pm our local driver gives up 5pm. Day 3 no delivery and can’t get hold of any one, worst costumer service ever. Please don’t use DHL @O2 . They are ****

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.

  • Ovonarx Otto von Arx (@Ovonarx) reported from Bathford, England

    @O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...

  • ukhack Andrew Hudson (@ukhack) reported from Bathford, England

    @JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can

  • jm1967uk Justin Moore (@jm1967uk) reported from Bathford, England

    @O2 Your mobile coverage in Bath, Somerset is shockingly poor. You need to sort it out.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DebbieMartin5 Debbie Martin (@DebbieMartin5) reported

    Any idea what time O2 Chichester will be opening today? Hours say 9 am and yet the shutters are down. @O2

  • bellerby_chris Chris Bellerby (@bellerby_chris) reported

    @O2 Very helpful but kind of funny when during the night I get 25mbps easily and in the morning at 7am I am down to 1mbps if I am lucky!! Luckily I have WiFi otherwise I would be stuck in the 90's again

  • peaceandallgood Roo the Recluse ✝️ 🏴󠁧󠁢󠁳󠁣󠁴󠁿🌹 (@peaceandallgood) reported

    @O2 Can you help me please? I topped up £20 and it didn't credit my bundle. It deducted £2 already for data for some reason? I really don't want to pay £10 to top up again. 😬

  • jamescooperE36 James (@jamescooperE36) reported

    @O2 can’t use my data while in Tenerife, all data roaming settings are on. Have switched phone on and off etc. Please help

  • lauramckeown__ laura (@lauramckeown__) reported

    @molly82267742 @O2 Oh wtf, they won’t even reply to me other than to say that the wait time on the website won’t be the same as my wait time!🥴 I’d rather cancel it now and just go somewhere else

  • ElsaH91 Elsa (@ElsaH91) reported from City of Kingston upon Hull, England

    . @O2, Any update on the mast that needs fixing in Hull? It's been down a couple of days now and today I have no service at all unless on WiFi. Not much information on the network issues page.

  • krachel21 Rachel (@krachel21) reported

    @O2 if I have random overcharged on my bill who can I speak to? Contacted customer services and getting nowhere just keeps hanging up on me ? Any help appreciated!

  • kimruthlucas Kim Lucas (@kimruthlucas) reported

    @O2 - your service is so discrimating. You removed Live Chat for HoH and d/Deaf customers and create this useless web of 'help' with no actual help. Even if I try 202 - I can't talk to anyone for actual help. ******* joke of a business. Sort it out.

  • mjhumble1 martin humble (@mjhumble1) reported

    @ElsaH91 @O2 I haven't had any Mobile internet service from O2 for 4 months in old town part of Hull...keep getting same Reply A service engineer is probably fixing this issue now..got a message from them prior to it going down that they where working on a mast in the area to improve service

  • rookieshooter92 Zac (@rookieshooter92) reported

    @O2 you really need better online chat support. The support has been terrible.