O2 Outage Report in Westbury, Wiltshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Westbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Westbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Westbury, England
Latest outage, problems and issue reports in Westbury and nearby locations:
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.
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Kyle Regan
(@_kyleregannn) reported
from
Bathford, England
@O2 I wanted to bring this to your attention. I have been a customer with o2 all my life but because of my experience in the bath o2 branch with James I am moving to a different company! His customer service was horrendous and he was very rude! I can go into more info if needed!
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Latex Mallard
(@thelatexmallard) reported
from
Devizes, England
@Fevtruckdriver @O2 I swapped to O2 and had some issues with number transfers! I called customer services pressed the option for emergency and the lady who dealt with me was bloody brilliant! don’t know if you’ve tried that yet?? 👍🤔🦆🦆🦆 The automated service is totally **** though! 😳
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Justin Moore
(@jm1967uk) reported
from
Bathford, England
@O2 Your mobile coverage in Bath, Somerset is shockingly poor. You need to sort it out.
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Helen Dolman
(@dollyfreckle) reported
from
Devizes, England
@O2 having issues with text messages, I have rebooted. Are there problems at your end?
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Otto von Arx
(@Ovonarx) reported
from
Bathford, England
@O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...
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Gary
(@rr123xx) reported
from
Trowbridge, England
@EE I’ve just transferred to you from @O2 and I’ve never experienced such awful service. Are you always this bad? Currently nobody are answering your phones and your website is down! Shocking @EE
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Marc Aitken
(@MarcAitkenPhoto) reported
from
Bathford, England
@O2 found out you’ve charged my 14 yr old son £120 for the last 2 months phone bill on a tariff that’s only £3 per month and was supposed to be capped last July so this could never happen again.. Turns out your agent capped my phone instead on an unlimited tariff? Over to you.
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Andrew Hudson
(@ukhack) reported
from
Bathford, England
@JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can
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Shane McCracken
(@ShaneMcC) reported
from
Bathford, England
@O2 The problem is that your DNS server at 87.194.0.51 for some reason does not resolve the domain. You’re not showing the site, rather than blocking it.
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Miss March
(@PhillipaBMarch) reported
from
Trowbridge, England
You can’t get hold of @DHLParcelUK and dispute then saying they deliver up@to 8pm our local driver gives up 5pm. Day 3 no delivery and can’t get hold of any one, worst costumer service ever. Please don’t use DHL @O2 . They are ****
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Shane
(@ski_57) reported
from
Bathford, England
Helen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting
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Matt Cardy
(@mattcardy) reported
from
Bathford, England
Whenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
It’s official @O2 UK is the slowest mobile network in Europe, let alone the UK.
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Kalvin Simmons
(@KalvinSimmons) reported
from
Bathford, England
@O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.
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Tom Bradey
(@TheOfficialTom) reported
from
Bathford, England
@andy_roo90 @O2 Glad you’re not the only one... in Bath and at home I struggle to get any bloody signal. They’ve promised me a booster box but never materialised
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Altoft
(@robaltoft) reported
@O2 your website says it needs to send me an email to verify my email address but the email hasn’t arrived. What do I do? New customer to change my included extra.
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mr&mrsrutley
(@samandnick) reported
@O2 been a customer for 10+ yrs am leaving due to appalling customer service I changed bank on my 02 6 mths ago you try to take payment from old acct every mth you text yesterday saying you charging late payment fee. I called 202 got passed round the houses. I’m now going to sky
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Brian Martin
(@BrianMa63080971) reported
@O2 Hey @O2 - I am STILL WAITING FOR MY SERVICE TO BE RESTORED AFTER A WEEK OF CONSTANTLY CONTACTING YOU! YOU OWE ME MONEY AND YOU HAVE STOPPED MY SERVICE? HOW LONG DO I HAVE TO EXPOSE YOU ON SOCIAL MEDIA BEFORE YOU DEAL WITH THIS? LOUSY, LOUSY SERVICE!
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UTLRyan
(@RyzaBhoy88) reported
@O2 A network that doesn’t die the moment you enter ANY UK city centre
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Brian Martin
(@BrianMa63080971) reported
@O2 Hey, @O2 - I am STILL waiting for you to restore my service - your "customer service" lines appear to be turned off and I am STILL waiting for you to restore my service using the money the Ombudsman ordered you to pay me. WHY are you so utterly incompetent?
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BA
(@badapple365) reported
@si1774 @O2 No inference hear but where are the call centres based? I do find that call centres out of the country just want you off the phone so feed you full of crap so they can move on. Had that with Amazon recently. Was told three different things by 3 different "advisors".
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andy-roo
(@and_y_k_1988) reported
@O2 do you have a network guarantee? Work is being done in my area and my signal is being affected and won’t be restored until the 14th January.
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Rose
(@sirhan13) reported
@O2 just spoke to a customer adviser (Joshua) re 2 new contracts on O2. Called 0808002020 as per your website. The sales person was conducting credit checks and asked for multiple details (account number sort code card number and expiry) and *also* asked for the CVV which
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TheCraft&WeddingCo
(@Craft_WeddingCo) reported
@O2 when are you going to refund my money?? When are you going to get a competent person to call me and get my complaint sorted? Absolutely shocking customer service from your company!! Nearly a week now and you have still not sorted out my complaint or refund!! Not happy!
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Nathan Berry
(@NathanBerryTX) reported
@O2 Holy crap that is funny. Does this normally happen on this business Twitter?