O2 outages and service status in Trowbridge, England
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- O2 generated 0 outage signals in the last 24 hours around Trowbridge, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Trowbridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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O2 Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Marc Aitken (@MarcAitkenPhoto) reported from Bathford, England@O2 found out you’ve charged my 14 yr old son £120 for the last 2 months phone bill on a tariff that’s only £3 per month and was supposed to be capped last July so this could never happen again.. Turns out your agent capped my phone instead on an unlimited tariff? Over to you.
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Latex Mallard (@thelatexmallard) reported from Devizes, England@Fevtruckdriver @O2 I swapped to O2 and had some issues with number transfers! I called customer services pressed the option for emergency and the lady who dealt with me was bloody brilliant! don’t know if you’ve tried that yet?? 👍🤔🦆🦆🦆 The automated service is totally **** though! 😳
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Gary (@rr123xx) reported from Trowbridge, England@EE I’ve just transferred to you from @O2 and I’ve never experienced such awful service. Are you always this bad? Currently nobody are answering your phones and your website is down! Shocking @EE
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Helen Dolman (@dollyfreckle) reported from Devizes, England@O2 having issues with text messages, I have rebooted. Are there problems at your end?
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Matt Cardy (@mattcardy) reported from Bathford, EnglandWhenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?
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Matt Cardy (@mattcardy) reported from Holcombe, England@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
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Keef (@Kelar71) reported from Chippenham, England45 minute wait to speak to @O2 on phone then cut off. Rubbish service. Sort it out!
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Adam Crawford (@AdzCrawford2003) reported from Bathford, EnglandIt’s official @O2 UK is the slowest mobile network in Europe, let alone the UK.
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Sophie Tapp (@SophLT_) reported from Bathford, EnglandWhen my phone contract ends I am not staying with @O2 I have nothing but problems. I needed to make some important calls today yet nothing was working, the signal is always so ****. Sort it out… because I pay all this money for a phone contract yet what for?🤬 #o2 #o2down
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Otto von Arx (@Ovonarx) reported from Bathford, England@O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...
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James Mills (@jamesbtmtrains3) reported from Bath, England@O2 Hi. Is there somebody that can help me with an upgrade query please?
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Tom Bradey (@TheOfficialTom) reported from Bathford, England@andy_roo90 @O2 Glad you’re not the only one... in Bath and at home I struggle to get any bloody signal. They’ve promised me a booster box but never materialised
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Shane McCracken (@ShaneMcC) reported from Bathford, England@O2 The problem is that your DNS server at 87.194.0.51 for some reason does not resolve the domain. You’re not showing the site, rather than blocking it.
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Kyle Regan (@_kyleregannn) reported from Bathford, England@O2 I wanted to bring this to your attention. I have been a customer with o2 all my life but because of my experience in the bath o2 branch with James I am moving to a different company! His customer service was horrendous and he was very rude! I can go into more info if needed!
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Kalvin Simmons (@KalvinSimmons) reported from Bathford, England@O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.
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Shane (@ski_57) reported from Bathford, EnglandHelen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting
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Justin Moore (@jm1967uk) reported from Bathford, England@O2 Your mobile coverage in Bath, Somerset is shockingly poor. You need to sort it out.
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Andrew Hudson (@ukhack) reported from Bathford, England@JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.
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Miss March (@PhillipaBMarch) reported from Trowbridge, EnglandYou can’t get hold of @DHLParcelUK and dispute then saying they deliver up@to 8pm our local driver gives up 5pm. Day 3 no delivery and can’t get hold of any one, worst costumer service ever. Please don’t use DHL @O2 . They are ****
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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miniblob (@miniblob_dnr) reported@GitGrumpygit @LUDENClassics @O2 Amazed to hear that!!! In the South East, it's shocking!!! Motorways, Trainlines, Rural areas barely covered, if at all!!! Town centres seem to have way too little capacity so just unusable, if you get a signal!!! Not sure what sort of area O2 actually works in to be honest!!!
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RichardAngell (@Groundhopperno1) reported@O2 hi O2 can you help me with an issue on my account? 3 lines customer for over 20 years and I’m struggling to get the loyalty discount and also the local 5g mast has been out of action since December and I’ve been paying for an airtime contract that hasn’t given me a service
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Shana Hendry (@Happyengland79) reported@zaarito @O2 They've been having issues with it since they changed it! Loads of complaints as people can't access the simplest of information but they have done nothing. #evidenceforombudsman
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Benjamin Webster (@benjaminlfc) reported@O2 I am sick and tired of not being able to make payment online or in the app because of your absolute shambles of a payment system, a system that you ironically upgraded last year telling us all that it would improve the system that had been around for years and years. The phrase “if it ain’t broke, don’t fix it” springs to mind. For the record tickets have been raised to your back office teams by your CS over and over and not one has ever been replied to or acted on.
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Steve Clarke Abolitionist (@roseouttheashes) reported@O2 Your customer service is atrocious. My phone is broken and i have said so several times and yet I still keep getting pointed to the mobile app. I just need to change my address so I can get my new phone sent to the right address
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💫 (@sammarshall200) reportedBeen a week since I ordered my ‘next day delivery’ upgrade, and nothing- no help from @O2 don’t know why I waste my money!
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Paul ▶️ (@customerchamp1) reportedWho remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.
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Peter Ingram (@Pding77) reportedChatted with @O2 as my international dialling bolt on was cancelled when my contract ended and I didn’t realise. Finally got onto a supervisor who said pay or we will face service disruption, I told them I would pay but wasn’t happy, they reissued the threat and hung up.
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itsjustme (@LouiseDarbyshir) reported@O2 ya ****!!! Just saying
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John Kirby (@csljohnkirby) reported@O2 is the UK's worst communications company