O2 Outage Report in Trowbridge, Wiltshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Trowbridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Latex Mallard
(@thelatexmallard) reported
from
Devizes, England
@Fevtruckdriver @O2 I swapped to O2 and had some issues with number transfers! I called customer services pressed the option for emergency and the lady who dealt with me was bloody brilliant! don’t know if you’ve tried that yet?? 👍🤔🦆🦆🦆 The automated service is totally **** though! 😳
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Kyle Regan
(@_kyleregannn) reported
from
Bathford, England
@O2 I wanted to bring this to your attention. I have been a customer with o2 all my life but because of my experience in the bath o2 branch with James I am moving to a different company! His customer service was horrendous and he was very rude! I can go into more info if needed!
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Kalvin Simmons
(@KalvinSimmons) reported
from
Bathford, England
@O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.
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Shane McCracken
(@ShaneMcC) reported
from
Bathford, England
@O2 The problem is that your DNS server at 87.194.0.51 for some reason does not resolve the domain. You’re not showing the site, rather than blocking it.
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Matt Cardy
(@mattcardy) reported
from
Bathford, England
Whenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
It’s official @O2 UK is the slowest mobile network in Europe, let alone the UK.
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Tom Bradey
(@TheOfficialTom) reported
from
Bathford, England
@andy_roo90 @O2 Glad you’re not the only one... in Bath and at home I struggle to get any bloody signal. They’ve promised me a booster box but never materialised
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Miss March
(@PhillipaBMarch) reported
from
Trowbridge, England
You can’t get hold of @DHLParcelUK and dispute then saying they deliver up@to 8pm our local driver gives up 5pm. Day 3 no delivery and can’t get hold of any one, worst costumer service ever. Please don’t use DHL @O2 . They are ****
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Helen Dolman
(@dollyfreckle) reported
from
Devizes, England
@O2 having issues with text messages, I have rebooted. Are there problems at your end?
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Shane
(@ski_57) reported
from
Bathford, England
Helen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting
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Justin Moore
(@jm1967uk) reported
from
Bathford, England
@O2 Your mobile coverage in Bath, Somerset is shockingly poor. You need to sort it out.
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Marc Aitken
(@MarcAitkenPhoto) reported
from
Bathford, England
@O2 found out you’ve charged my 14 yr old son £120 for the last 2 months phone bill on a tariff that’s only £3 per month and was supposed to be capped last July so this could never happen again.. Turns out your agent capped my phone instead on an unlimited tariff? Over to you.
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Keef
(@Kelar71) reported
from
Chippenham, England
45 minute wait to speak to @O2 on phone then cut off. Rubbish service. Sort it out!
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Matt Cardy
(@mattcardy) reported
from
Holcombe, England
@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
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Otto von Arx
(@Ovonarx) reported
from
Bathford, England
@O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.
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Gary
(@rr123xx) reported
from
Trowbridge, England
@EE I’ve just transferred to you from @O2 and I’ve never experienced such awful service. Are you always this bad? Currently nobody are answering your phones and your website is down! Shocking @EE
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Andrew Hudson
(@ukhack) reported
from
Bathford, England
@JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can
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Sophie Tapp
(@SophLT_) reported
from
Bathford, England
When my phone contract ends I am not staying with @O2 I have nothing but problems. I needed to make some important calls today yet nothing was working, the signal is always so ****. Sort it out… because I pay all this money for a phone contract yet what for?🤬 #o2 #o2down
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James Mills
(@jamesbtmtrains3) reported
from
Bath, England
@O2 Hi. Is there somebody that can help me with an upgrade query please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Treehk
(@Treehk2) reported
@O2 @imjoseabreu Had someone fromO2 call me (lucky me as they don’t usually respond) only to tell me my line was not very clear and I had a bad connection…..yep they called me on my O2 mobile ….go figure
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Amy Louise
(@AmyyMyers) reported
@O2 hi, I’m trying to use o2 priority for wicked tickets but it isn’t giving me a code when I click the offer? Can you help?
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Jess Crosby
(@confuzzeled1989) reported
Worst experience with @O2, trying to get incorrect defaulted payment removed from my @Experian_UK score (which they verbally agreed it was incorrect). I haven't been a customer for 3+ years!! Be careful people, still trying to get this resolved a month later! #awful
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Houston Robertson
(@fallenpromo) reported
@O2 Yeah it’s not any of those, I’m within sight of the mast and outside. There has just been a shocking decline of service around here. Feels like throttling
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SoteriaProject
(@SoteriaProject) reported
@O2 Cannot top up my phone due to issues with you accepting payments. Could you tweet when the problem has been fixed so I can top up my phone? It as a pain not being able to use my phone and having to try to top up every few minutes to find out when the issue has been resolved.
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South Coast Cyclist
(@CoastCyclist) reported
Not even got any 4G signal in PO12 this morning, @o2. Jumping between H+ and E+, both with less than 50% signal strength. But apparently there's no problem with the service in this area, according to your website. What am I paying you for again?
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Toni #saveourNHS #BLM
(@toni_g1986) reported
Hi @O2, I contacted you yesterday with no reply. Can you look at my dm and check my complaint please?
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Finepie
(@finep1e) reported
@awatsy @O2 I’m having the same issue. Switch to 3G for now and data should work. Might be a 4G problem
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Catherine
(@Catherine_Gare) reported
@O2 trying to get priority tickets for wicked but it hasn’t given me a promotional code - can you help please?
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Doug Alldred
(@DougAlldred) reported
Wondering if anyone @O2 or @giffgaff can explain why mobile internet shows as 4G but simply doesn't work in Newport, IW (PO30), and has been that way for about 18 months?