O2 outages and service status in Trowbridge, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Trowbridge, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Trowbridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Latex Mallard (@thelatexmallard) reported from Devizes, England@Fevtruckdriver @O2 I swapped to O2 and had some issues with number transfers! I called customer services pressed the option for emergency and the lady who dealt with me was bloody brilliant! don’t know if you’ve tried that yet?? 👍🤔🦆🦆🦆 The automated service is totally **** though! 😳
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James Mills (@jamesbtmtrains3) reported from Bath, England@O2 Hi. Is there somebody that can help me with an upgrade query please?
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Gary (@rr123xx) reported from Trowbridge, England@EE I’ve just transferred to you from @O2 and I’ve never experienced such awful service. Are you always this bad? Currently nobody are answering your phones and your website is down! Shocking @EE
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Keef (@Kelar71) reported from Chippenham, England45 minute wait to speak to @O2 on phone then cut off. Rubbish service. Sort it out!
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Helen Dolman (@dollyfreckle) reported from Devizes, England@O2 having issues with text messages, I have rebooted. Are there problems at your end?
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Kalvin Simmons (@KalvinSimmons) reported from Bathford, England@O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.
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Tom Bradey (@TheOfficialTom) reported from Bathford, England@andy_roo90 @O2 Glad you’re not the only one... in Bath and at home I struggle to get any bloody signal. They’ve promised me a booster box but never materialised
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Shane (@ski_57) reported from Bathford, EnglandHelen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting
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Marc Aitken (@MarcAitkenPhoto) reported from Bathford, England@O2 found out you’ve charged my 14 yr old son £120 for the last 2 months phone bill on a tariff that’s only £3 per month and was supposed to be capped last July so this could never happen again.. Turns out your agent capped my phone instead on an unlimited tariff? Over to you.
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Sophie Tapp (@SophLT_) reported from Bathford, EnglandWhen my phone contract ends I am not staying with @O2 I have nothing but problems. I needed to make some important calls today yet nothing was working, the signal is always so ****. Sort it out… because I pay all this money for a phone contract yet what for?🤬 #o2 #o2down
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Justin Moore (@jm1967uk) reported from Bathford, England@O2 Your mobile coverage in Bath, Somerset is shockingly poor. You need to sort it out.
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Matt Cardy (@mattcardy) reported from Holcombe, England@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
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Otto von Arx (@Ovonarx) reported from Bathford, England@O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...
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Adam Crawford (@AdzCrawford2003) reported from Bathford, EnglandIt’s official @O2 UK is the slowest mobile network in Europe, let alone the UK.
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Shane McCracken (@ShaneMcC) reported from Bathford, England@O2 The problem is that your DNS server at 87.194.0.51 for some reason does not resolve the domain. You’re not showing the site, rather than blocking it.
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.
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Andrew Hudson (@ukhack) reported from Bathford, England@JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can
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Matt Cardy (@mattcardy) reported from Bathford, EnglandWhenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?
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Miss March (@PhillipaBMarch) reported from Trowbridge, EnglandYou can’t get hold of @DHLParcelUK and dispute then saying they deliver up@to 8pm our local driver gives up 5pm. Day 3 no delivery and can’t get hold of any one, worst costumer service ever. Please don’t use DHL @O2 . They are ****
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Kyle Regan (@_kyleregannn) reported from Bathford, England@O2 I wanted to bring this to your attention. I have been a customer with o2 all my life but because of my experience in the bath o2 branch with James I am moving to a different company! His customer service was horrendous and he was very rude! I can go into more info if needed!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Black (@OJBlack) reported@O2 hi, my O2 Virgin Media account is locked. I've rung twice over the past month to get in unlocked, the team member says they've raised a ticket, but it is still locked. I need to access my account. What the issue?
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simon parker (@simonparker1987) reported@O2 need to really sort out there app and website can never load anything up as it always comes up with to many redirects might have to think about moving to a new network
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Brandon McFarlane (@BMcFarlaneUK) reported@O2 Thanks. I've downloaded the app and trying to run a speed test, but it says "you currently do not have network connectivity". I'm very much aware that's what the problem is. I'll leave it to you to find a solution.
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Colezinho (@Colezinhoo) reported@nige_h64 @EnglandRugby @O2 In attack even for the lions he is just a steady eddy The best way too slow ruck speed is by having Jackal threats
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Jack Meadows (@OwnerJMDesigns) reportedHow can anyone not feel like they in the stone age again when going to Challaborough Bay in Devon with at least like no signal in the area with @EE and @O2 mobile networks
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rockin_plumber 🤘😎🤘 (@_Dave_Morris_) reported@iz__zy @O2 I’m having this issue as well, I’ve been told this is isolated to Pay as You go customers, not sure if that applies to you? The way @O2 reply in here it’s like they don’t even know what Priority is though.
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Lonita (@lonitaDelCrocs) reported@JohnnyFocal @O2 I was in Covent Garden on a Saturday morning. Zero signal, I am with EE which claims to have “England’s best mobile network” - my @ss
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Benjamin Webster (@benjaminlfc) reported@CherryBooBopper @O2 If submitted to the complaint review service email address you’ll be lucky if you hear anything what you will get is an automated email after 4 weeks telling you they’re still looking into the complaint, you’ll then get one after 8 weeks stating you can go to CISAS and only after going to them will you get a response from O2
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Goodbob (@Goodbob888) reported@EnglandRugby @O2 Wigglesworth last action… “Let’s **** all over Ben again boss”.
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🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported@O2 Thank you but these are just platitudes. How can it take 8 days to fix a broadband fault? You tell me there is ‘good mobile coverage’ here for O2 but there is none and hasn’t been for years and yet your charges increase! All talk and zero action! @Ofcom @MartinSLewis