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O2 outages and service status in Trowbridge, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Trowbridge, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 25: Problems at O2

O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Trowbridge, England

The most recent O2 outage reports came from the following cities: Frome, and Trowbridge.

CityProblem TypeReport Time
Frome Phone 19 days ago
Trowbridge Internet 1 month ago
Radstock Wi-fi 4 months ago
Corsham Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Trowbridge, England

Latest outage, problems and issue reports in Trowbridge and nearby locations:

  • SophLT_
    Sophie Tapp (@SophLT_) reported from Bathford, England

    When my phone contract ends I am not staying with @O2 I have nothing but problems. I needed to make some important calls today yet nothing was working, the signal is always so ****. Sort it out… because I pay all this money for a phone contract yet what for?🤬 #o2 #o2down

  • MarcAitkenPhoto
    Marc Aitken (@MarcAitkenPhoto) reported from Bathford, England

    @O2 found out you’ve charged my 14 yr old son £120 for the last 2 months phone bill on a tariff that’s only £3 per month and was supposed to be capped last July so this could never happen again.. Turns out your agent capped my phone instead on an unlimited tariff? Over to you.

  • ukhack
    Andrew Hudson (@ukhack) reported from Bathford, England

    @JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can

  • Kelar71
    Keef (@Kelar71) reported from Chippenham, England

    45 minute wait to speak to @O2 on phone then cut off. Rubbish service. Sort it out!

  • jamesbtmtrains3
    James Mills (@jamesbtmtrains3) reported from Bath, England

    @O2 Hi. Is there somebody that can help me with an upgrade query please?

  • AdzCrawford2003
    Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.

  • Ovonarx
    Otto von Arx (@Ovonarx) reported from Bathford, England

    @O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...

  • jm1967uk
    Justin Moore (@jm1967uk) reported from Bathford, England

    @O2 Your mobile coverage in Bath, Somerset is shockingly poor. You need to sort it out.

  • rr123xx
    Gary (@rr123xx) reported from Trowbridge, England

    @EE I’ve just transferred to you from @O2 and I’ve never experienced such awful service. Are you always this bad? Currently nobody are answering your phones and your website is down! Shocking @EE

  • AdzCrawford2003
    Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    It’s official @O2 UK is the slowest mobile network in Europe, let alone the UK.

  • ShaneMcC
    Shane McCracken (@ShaneMcC) reported from Bathford, England

    @O2 The problem is that your DNS server at 87.194.0.51 for some reason does not resolve the domain. You’re not showing the site, rather than blocking it.

  • _kyleregannn
    Kyle Regan (@_kyleregannn) reported from Bathford, England

    @O2 I wanted to bring this to your attention. I have been a customer with o2 all my life but because of my experience in the bath o2 branch with James I am moving to a different company! His customer service was horrendous and he was very rude! I can go into more info if needed!

  • ski_57
    Shane (@ski_57) reported from Bathford, England

    Helen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting

  • mattcardy
    Matt Cardy (@mattcardy) reported from Bathford, England

    Whenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?

  • mattcardy
    Matt Cardy (@mattcardy) reported from Holcombe, England

    @O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!

  • KalvinSimmons
    Kalvin Simmons (@KalvinSimmons) reported from Bathford, England

    @O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.

  • PhillipaBMarch
    Miss March (@PhillipaBMarch) reported from Trowbridge, England

    You can’t get hold of @DHLParcelUK and dispute then saying they deliver up@to 8pm our local driver gives up 5pm. Day 3 no delivery and can’t get hold of any one, worst costumer service ever. Please don’t use DHL @O2 . They are ****

  • thelatexmallard
    Latex Mallard (@thelatexmallard) reported from Devizes, England

    @Fevtruckdriver @O2 I swapped to O2 and had some issues with number transfers! I called customer services pressed the option for emergency and the lady who dealt with me was bloody brilliant! don’t know if you’ve tried that yet?? 👍🤔🦆🦆🦆 The automated service is totally **** though! 😳

  • dollyfreckle
    Helen Dolman (@dollyfreckle) reported from Devizes, England

    @O2 having issues with text messages, I have rebooted. Are there problems at your end?

  • TheOfficialTom
    Tom Bradey (@TheOfficialTom) reported from Bathford, England

    @andy_roo90 @O2 Glad you’re not the only one... in Bath and at home I struggle to get any bloody signal. They’ve promised me a booster box but never materialised

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BabyfaceLau
    Lauren Turner (@BabyfaceLau) reported

    Anyone else’s signal been absolute 💩 on @o2 recently?!

  • TakeThatClouds
    Take That, Clouds (@TakeThatClouds) reported

    @O2 Apparently to transfer your eSIM from a phone that doesn't work to a new phone you can also get your new phone and place it next to the phone that doesn't work. But make sure the phone that doesn't work is switched on and Bluetooth is on.

  • lukey_stanger
    Lukey Stanger #COYS #COYS #COYS (@lukey_stanger) reported

    Been on the phone for over an hour and they can’t assist with this matter. Continually getting fobbed off. Abysmal @O2 customer service to a longstanding and loyal customer of over 15 years. Absolutely abysmal. /2

  • slomoassassin
    mo (@slomoassassin) reported

    @O2 maybe you should hire more staff that can answer the phones for customer service

  • harmyd007
    Abdulhameed (@harmyd007) reported

    @O2 I need to change my PAYG tariff today, but support says I have to wait until my billing cycle ends on Sept 4th. I have zero internet and buying a bolt-on isn't viable. Can someone please help me process this tariff swap now?

  • donnyhendry82
    Neil Hendry (@donnyhendry82) reported

    @o2 why do you reduce mobile jnternet signall all the time, one mjnute youve got internet workjng properly and then with samme full 5g signal it stops working why am i oaying you for a service that i djnt get

  • karthika_gm
    Karthika_London (@karthika_gm) reported

    O2 network has been down for the past 3 hours 😩 @O2 I’m using Wi-Fi for now. Is anyone else experiencing the same issue?

  • ozzybn1989
    JB (@ozzybn1989) reported

    Another dreadful morning to be on @O2 - can’t even listen to Apple Music because the connection is so unstable! £65 a month….. #O2

  • AlfieIVI
    A (@AlfieIVI) reported

    @willmcgugan @O2 They won’t fix it I’ve been reporting this problem since may 5th and I’ve still got zero access

  • Sarah_e_Turner
    Girl from Impenema (@Sarah_e_Turner) reported

    @O2 Should have said, messaging (not data). A data only add in wasn’t available. I still don’t know where this link in. Your customer representative on the chat couldn’t tell me but they were able to add it for me.