O2 Outage Report in Trowbridge, Wiltshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Trowbridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 17: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (56%)
-
Internet (21%)
-
Total Blackout (13%)
-
Wi-fi (5%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Trowbridge, Wiltshire, England
The most recent O2 outage reports came from the following cities: Chippenham.
| City | Problem Type | Report Time |
|---|---|---|
 Chippenham |
Internet | |
| Chippenham |
Internet | |
| Chippenham |
Internet | |
| Bath |
Phone | |
| Bath |
Phone | |
| Bath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
-
Helen Dolman
(@dollyfreckle) reported
from
Devizes, England
@O2 having issues with text messages, I have rebooted. Are there problems at your end?
-
James Mills
(@jamesbtmtrains3) reported
from
Bath, England
@O2 Hi. Is there somebody that can help me with an upgrade query please?
-
Otto von Arx
(@Ovonarx) reported
from
Bathford, England
@O2 when are you going to sort out your poor coverage in the Sw - Bath? It’s shocking ! After 15y with O2 I’m thinking changing networks ...
-
Kyle Regan
(@_kyleregannn) reported
from
Bathford, England
@O2 I wanted to bring this to your attention. I have been a customer with o2 all my life but because of my experience in the bath o2 branch with James I am moving to a different company! His customer service was horrendous and he was very rude! I can go into more info if needed!
-
Justin Moore
(@jm1967uk) reported
from
Bathford, England
@O2 Your mobile coverage in Bath, Somerset is shockingly poor. You need to sort it out.
-
Kalvin Simmons
(@KalvinSimmons) reported
from
Bathford, England
@O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.
-
Gary
(@rr123xx) reported
from
Trowbridge, England
@EE I’ve just transferred to you from @O2 and I’ve never experienced such awful service. Are you always this bad? Currently nobody are answering your phones and your website is down! Shocking @EE
-
Matt Cardy
(@mattcardy) reported
from
Holcombe, England
@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
-
Shane
(@ski_57) reported
from
Bathford, England
Helen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting
-
Miss March
(@PhillipaBMarch) reported
from
Trowbridge, England
You can’t get hold of @DHLParcelUK and dispute then saying they deliver up@to 8pm our local driver gives up 5pm. Day 3 no delivery and can’t get hold of any one, worst costumer service ever. Please don’t use DHL @O2 . They are ****
-
Latex Mallard
(@thelatexmallard) reported
from
Devizes, England
@Fevtruckdriver @O2 I swapped to O2 and had some issues with number transfers! I called customer services pressed the option for emergency and the lady who dealt with me was bloody brilliant! don’t know if you’ve tried that yet?? 👍🤔🦆🦆🦆 The automated service is totally **** though! 😳
-
Keef
(@Kelar71) reported
from
Chippenham, England
45 minute wait to speak to @O2 on phone then cut off. Rubbish service. Sort it out!
-
Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@O2 Ok. I can’t receive any calls on my watch without being connected to my phone. The watch is connected to the network.
-
Sophie Tapp
(@SophLT_) reported
from
Bathford, England
When my phone contract ends I am not staying with @O2 I have nothing but problems. I needed to make some important calls today yet nothing was working, the signal is always so ****. Sort it out… because I pay all this money for a phone contract yet what for?🤬 #o2 #o2down
-
Andrew Hudson
(@ukhack) reported
from
Bathford, England
@JirwinArt @O2 I know how you feel. In the centre of Bath, O2 is horrendous. I managed to get their attention and had someone call me to tell me that they were aware of the network congestion and were working on it. I’ll be going to @EE as soon as I can
-
Matt Cardy
(@mattcardy) reported
from
Bathford, England
Whenever I am in Bath o2 4G data speed is a slow as a snail? Any reason @O2?
-
Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
It’s official @O2 UK is the slowest mobile network in Europe, let alone the UK.
-
Shane McCracken
(@ShaneMcC) reported
from
Bathford, England
@O2 The problem is that your DNS server at 87.194.0.51 for some reason does not resolve the domain. You’re not showing the site, rather than blocking it.
-
Marc Aitken
(@MarcAitkenPhoto) reported
from
Bathford, England
@O2 found out you’ve charged my 14 yr old son £120 for the last 2 months phone bill on a tariff that’s only £3 per month and was supposed to be capped last July so this could never happen again.. Turns out your agent capped my phone instead on an unlimited tariff? Over to you.
-
Tom Bradey
(@TheOfficialTom) reported
from
Bathford, England
@andy_roo90 @O2 Glad you’re not the only one... in Bath and at home I struggle to get any bloody signal. They’ve promised me a booster box but never materialised
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Ash
(@ashgoldy) reported
Hey @O2, turns out adblockers block your website content so I can't log in with a security code as it never appears. Should probably fix it.
-
Charlotte Morris 🏴
(@CharlMoz91) reported
Had enough of @O2! I pay monthly for data & it literally doesn't work anywhere. Strong 4G signal, nothing loads. Strong 5G signal & it's terribly slow. I wouldn't pay for anything else that didn't work yet I'm charged every month for this. It's absolutely shocking!
-
Kell
(@Kel00210527) reported
@O2 becoming a joke, problems after problem and customer service just don't care would not recommend O2 as a provider .
-
Paul Hudson
(@prhudson) reported
@O2 to be clear, if I switch to airplane mode and back again it connects instantly to 5g or 4g every time. I've worked with Samsung to reset network settings and my phone works fine on other networks. Are you throttling? I wasn't told there would be throttling.
-
Geo 🫒
(@Geo7gio) reported
@O2 why am I paying £60 a month for **** 5G signal?
-
Märk Räwlings 🤘
(@RawBeard) reported
After waiting 7 days for a replacement SIM from @O2 (fair enough it was delayed due to a bank holiday and a strike) it finally turned up today. Put it in my replacement iPhone… and nothing! After trying everything I can think off I finally contact O2 support. 1/3
-
DR.Dinesh Gamini
(@GaminiDinesh) reported
@Asunilrao @getpeid @O2 #nothingphone1 should resolve the phone heating issues , it's very uncomfortablr
-
James sawyer
(@jadsawyer1983) reported
@O2 You have once again failed with your promises. I have waited 5 days and not recieved SIM cards and I have have Called your so called customer care department 4 times who then apparently@put me through to someone who can help and they end the call🤬I will never use you again
-
Daniel Fynn
(@DanielFynn9) reported
@VMO2News @virginmedia @O2 Bet they still have crap internet, customer service and just appalling company
-
Mark Cooper
(@markthecivileng) reported
@virginmedia I have spent several hours already discussing this with your team and the @O2 team. They haven’t figured out how to rectify issue. There is a complaint which is apparently being dealt with but we shall see. Hopefully the negligence with personal information is not more widespread