O2

O2 Outage Report in Thorpe le Soken, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thorpe le Soken, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorpe le Soken and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thorpe le Soken, Essex, England 11/20/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorpe le Soken, Essex, England

The most recent O2 outage reports came from the following cities: Ipswich and Colchester.

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City Problem Type Report Time
United KingdomIpswich Phone
United KingdomColchester Phone
United KingdomColchester Phone
United KingdomIpswich Phone
United KingdomIpswich Phone
United KingdomColchester Phone

Community Discussion

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O2 Issues Reports Near Thorpe le Soken, England

Latest outage, problems and issue reports in Thorpe le Soken and nearby locations:

  • lovelylaurajd Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this

  • Bob_Barts RB 🇯🇲 (@Bob_Barts) reported

    @O2 service has been so poor, 2nd replacement phone in 2 weeks because I keep being given refurbished handsets. The one I’ve just received which I’ve had for 2 days needs to be sent back also. I’m very shocked at the lack of assistance that I’ve been facing. 😡🤯🙃

  • justwright_1 Sarah 💙 (@justwright_1) reported

    @O2 good morning, I need some help please, I am trying to pay the rest of my device plan and terminate the rest of the refresh contract, I no longer have the sim. Tried O2 chat and it isn’t working and when I call it keeps saying it will send a text to the phone I want to termina

  • OliPutland Oli Putland (@OliPutland) reported

    @O2 I know you want to, but your service is the fault- not the customer service team (except for one particular person)

  • OliPutland Oli Putland (@OliPutland) reported

    @O2 Also, please fix your customer service music- it often sounds like screaming white noise.

  • OliPutland Oli Putland (@OliPutland) reported

    @O2 Your reception in Bristol is dire Your customer service bot is irritating Your website is confusing in consistent when accessing it from a mobile phone You put unrequested bars on premium numbers which cannot be removed You cannot easily close Apple Watch accounts Expensive

  • NathFerguson Nath (@NathFerguson) reported

    @O2 can I have a email address to put a complain it about your service every week im in the Center of Bristol I have no signal and it’s getting ridiculous so can I have a email so I can put a complain it

  • Natalie182 Natalie Herring (@Natalie182) reported

    @O2 hello who do I contact regarding trouble I’m having with service? For about a week now signal has been rubbish and now i just don’t have any service at all. Thank you

  • jln579982 jln579982 (@jln579982) reported

    @O2 They said because the phone worked with other sim cards, and another o2 sim, it was likely a carrier server side issue.

  • amyabbate Amy Abbate (@amyabbate) reported

    @O2 horrendous service the past few days trying to exit my contract due to change in conditions… almost like you are making it deliberately difficult