O2 outages and service status in Thorpe le Soken, England

Problems in the last 24 hours in Thorpe le Soken, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorpe le Soken, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thorpe le Soken, England

The most recent O2 outage reports came from the following cities: Colchester.

City	Problem Type	Report Time
Colchester	Phone	2 months ago
Clacton-on-Sea	Internet	3 months ago
Colchester	Total Blackout	3 months ago
Colchester	Phone	3 months ago

Community Discussion

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O2 Issues Reports Near Thorpe le Soken, England

Latest outage, problems and issue reports in Thorpe le Soken and nearby locations:

• 
  Laura Davidson (@lovelylaurajd) reported 54 seconds ago from Colchester, England

  Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

• 
  kenny wilson (@kennythekilt) reported 12 minutes ago from Colchester, England

  @O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals

• 
  kenny wilson (@kennythekilt) reported 47 minutes ago from Colchester, England

  @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

• 
  Fiona Morton (@fmorton71) reported 48 minutes ago from Great Bentley, England

  @o2 you are CRAP

• 
  Jemma Wishart (@JemmaWishart) reported 57 minutes ago from Felixstowe, England

  @O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil (@Lodovicho) reported 6 minutes ago

  @O2 your website doesn't work, I can't sign in, I can't make payments on it, your ap is terrible, and now you e disconnected my phone without the courtesy of a response from your executive team. I JUST WANT MY ONLINE ACCOUNT TO WORK, YOU'LL THEN GET YOUR DOSH!

• 
  Benjamin Webster (@benjaminlfc) reported 6 minutes ago

  @O2 @JustinDiamond16 Many, many people have reported this just on X alone, I have reported it via Customer Service and they’ve opened a ticket and nothing has been done (no surprises there). This has been going on for months and months, if you do manage to get to the section where it asks for your card details choosing the Apple Pay option just spins and spins and then says Apple Pay isn’t available, if you manually enter card details 9 times out of 10 the payment fails. Turn to the IVR system over the phone and payments are successful, a payment reference is read out by the automated system at the speed of light therefore you have absolutely no time to write it down and then said payment just doesn’t reflect on the account. Why you messed around with the billing system I’ll never know, 18 years this year I’ll have been an O2 customer and the previous system was perfectly fine, have you never heard of the phrase “IF IT AIN’T BROKE DON’T FIX IT”?

• 
  Willow (@loops_912) reported 11 minutes ago

  @O2 what is going on with your network at the moment, signal is very hit and miss… in a friends flat in london the signal is only on 1 bar and cant do anything.. in stevenage its almost unusable.. thinking of leaving o2 to be honest

• 
  Luke Davies (@Lukehear) reported 13 minutes ago

  @O2 why can't I DM you? I've got terrible connectivity this weekend (in the Gretna area), is there maintenance going on? I rely on O2 for Internet and Streaming services (as the broadband here is worse than mobile signal..) and usually it is JUST about sufficient to use O2.

• 
  Kieren Bushnell (@kbushnell1975) reported 13 minutes ago

  Never using @O2 ever again. They are an utter disgrace of a company. Avoid at all costs. What a shambles of an organisation you have become.

• 
  Jamie (@Jamie_LEC) reported 14 minutes ago

  @O2 Yh it was We got through on phone and said disability is now sold out so my daughter had miss out because of the website not working

• 
  Blue (@BlueDdolly) reported 16 minutes ago

  @O2 hoping you can help. I need a replacement sim. I can’t call as I don’t have a working sim. The chat says they can’t get me a replacement unless I can receive a text. Can’t receive a text as I don’t have a sim. Can’t go to a store either so hoping you know a different route!

• 
  Revolution Blues 🇵🇸 🥀 #StrongerTogether (@RevBluesSusie) reported 18 minutes ago

  @arokorol @O2 Of course it’s not a mistake. Failing to see the problem here.

• 
  𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BritsB4Boats) reported 20 minutes ago

  Has anyone had any experience of making an ombudsman complaint against @O2 (or other network)? They’ve not billed me correctly for almost half a year now, adding charges for a phone I sent back in January (with their prepaid packaging, and I gave them Royal Mail’s tracking number for it). They’ve also abruptly ended a payment plan I was on, allegedly because it “automatically terminated” when my account was credited for the charges for my previous phone, which should not have been added. I’ve tried asking them for help today, but they have been ******* useless

• 
  Thomas Martin (@TJM_1992) reported 20 minutes ago

  @Stroller459 @O2 @O2 you need to look into this issue, everytime I also try to checkout I get the same message. Since you changed your website, its a nightmare to do anything on