O2

O2 Outage Report in Thorpe le Soken, Essex, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thorpe le Soken, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thorpe le Soken and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thorpe le Soken, Essex, England 10/21/2025 03:25

October 21: Problems at O2

O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thorpe le Soken, England

Latest outage, problems and issue reports in Thorpe le Soken and nearby locations:

  • JemmaWishart Jemma Wishart (@JemmaWishart) reported from Felixstowe, England

    @O2 can you please tell me why I’ve been charged a premium on a text from a shop I Received? I have never sent the number a text so shouldn’t have been charged anything

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 hi there I have just joined o2 when I signed up I gave my pac code but the sim has turned up today and it’s not my old number ... please help

  • kennythekilt kenny wilson (@kennythekilt) reported from Colchester, England

    @O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals

  • fmorton71 Fiona Morton (@fmorton71) reported from Great Bentley, England

    @o2 you are CRAP

  • lovelylaurajd Laura Davidson (@lovelylaurajd) reported from Colchester, England

    Absolutely love @O2’s recycle service. Upgraded to the new iPhone 11, sent off my old iPhone XS and received £400 into my bank account today! 🙌 That is going straight into the holiday fund! 😎

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hlbee_93 Hannah Bober-Kingsley (@hlbee_93) reported

    @O2 I do have access to WiFi but while I appreciate issues occur I’ve been paying my phone bill for the last 9 months without any proper signal in my home town… It’s not really on is it?

  • nookmell nook (@nookmell) reported

    @O2 are you aware your top payments on your website are totally not working, i have tried 3 times and the payment screen just returns blank. Sort it out if you please. Thanks

  • ukhip_hop liam steer (@ukhip_hop) reported

    @O2 I have recently updated my contract so I have more data however since I have done that my data speed has slowed right down. How do I rectify this?

  • jamieg993 Jamie 'Gimli' Graham (@jamieg993) reported

    @O2 your customer service is shocking and whomever came up with your IVR system should be fired

  • lulu8104 Louise (@lulu8104) reported

    @O2 I was going to sign a new contract with u but due to issues with porting my number over it didn’t work but u still took the first instalment of money from my account even when I cancelled. Can I have my money back?

  • AkrapovicN0ddie Martin Grier (@AkrapovicN0ddie) reported

    @O2 hi. My mum got a new 12 month sim from you last week so she can use WiFi calling on her iPhone 6Plus. I have enabled it for her on her My O2 but when I turn it on in the phone settings it says that it needs activated. It’s showing as activated on her account. Can you help?

  • jln579982 jln579982 (@jln579982) reported

    @O2 I already took out the offer, oops. Ahaha. Is migration possible from my current number? (Rolling 30 days monthly) to this new contract? Rather than having to cancel it and re-do it, etc.

  • nightnurse_666 🦉the night nurse🦉 (@nightnurse_666) reported

    @O2 @silverprideuk No thanks. Down with woman-face!

  • markusspartan Markus Spartan (@markusspartan) reported

    @SimonEddell @O2 Yes exactly, I'm driving along now I get h and h+ where I used to get 4g all the time with no problems

  • mark_lakeman Lakemans (@mark_lakeman) reported

    @O2 @Android Update this morn. Mobile data now unobtainable throughout the day & where it is available it's slow & very delayed. Was this an update glitch or network issue. Not great before but awful now. Torbay, South Devon area.