O2

O2 Outage Report in Tenterden, Kent, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Tenterden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tenterden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Tenterden, Kent, England 10/20/2025 05:45

October 20: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tenterden, Kent, England

The most recent O2 outage reports came from the following cities: Ashford and Tenterden.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Wi-fi
United KingdomTenterden Phone
United KingdomRye Phone
United KingdomAshford Phone
United KingdomCranbrook Internet
United KingdomTenterden Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Tenterden, England

Latest outage, problems and issue reports in Tenterden and nearby locations:

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • BadgerOfSteel Keith #0168 (@BadgerOfSteel) reported from Tenterden, England

    Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

  • Audreyhaff Audrey Haffenden (@Audreyhaff) reported from Rye, England

    @O2 we’ve had no signal in the Tn31 area since Sunday now. Please advise status and I do hope you will refund charges due to this !

  • Audreyhaff Audrey Haffenden (@Audreyhaff) reported from Rye, England

    @O2 we’ve had no signal in the Tn31 area for two days now, how long are you going to be down for. #gettingfedupofthisnow

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kellycullen09 Kelly Cullen (@kellycullen09) reported

    @O2 Thank you @O2 twitter team for all your help this morning , sorted my issue within an hour which customer services have failed to do all week.

  • jakethomasowens Jake Thomas Owens (@jakethomasowens) reported

    @O2 Your service is beyond a joke !! Try to get through on online chat, you are always unavailable ! Your staff on the phone tell me they will call back if it cuts off and never does ! My phone I pay for never has service and how am I meant to sort it if your staff cannot !!!

  • tjaneg1 tracyjane (@tjaneg1) reported

    @O2 Yes O2 biggest scammers ever, so you have now added 4, yes 4 default accounts to my credit file, even though you know I've been frauded, you have police fraud reference, the persons address and details, yet you choose to ignore all this!!! IM NOT EVEN YOUR CUSTOMER!!!

  • Nicola21585547 Nicola Brody (@Nicola21585547) reported

    @OtRosanna @O2 They don’t want to help you as they are the scammers. I’ve been dealing with them since January 😡

  • tjaneg1 tracyjane (@tjaneg1) reported

    @O2 Yes O2 biggest scammers ever, so you have now added 4, yes 4 default accounts to my credit file, even though you know I've been frauded, you have police fraud reference, the persons address and details, yet you choose to ignore all this!!! IM NOT EVEN YOUR CUSTOMER!!!

  • SkepticMystic23 sKepTicmyStic23 (@SkepticMystic23) reported

    When are @O2 going to stop ripping off people. No service No network, o2 says networks fine Not true since september 2022! We pay our bill for a contract we cant use and charged if we cancel. No incoming/outgoing calls. This disgusting treatment of customers is unacceptable.

  • tjaneg1 tracyjane (@tjaneg1) reported

    @O2 Yes O2 biggest scammers ever, so you have now added 4, yes 4 default accounts to my credit file, even though you know I've been frauded, you have police fraud reference, the persons address and details, yet you choose to ignore all this!!! IM NOT EVEN YOUR CUSTOMER!!!

  • bobmassie01 B o b M a s s i e (@bobmassie01) reported from Worcester Park, England

    @O2 Disney+ £2 off offer not working

  • SubCastCo Submarine Broadcasting Co (@SubCastCo) reported

    @AnthonyMorrow83 @O2 Speaking as someone who ...er... knows someone... who has a day job there, hang up and go to your nearest O2 shop. They are better trained, better incentivised and have more freedom.

  • DashMUFC Dave H (@DashMUFC) reported

    @O2 can't register account on app phone cutoff help