O2

O2 Outage Report in Ashford, Kent, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Ashford come from postal codes TN23.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ashford, Kent, England 07/05/2025 14:05

July 05: Problems at O2

O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashford, Kent, England

The most recent O2 outage reports came from the following cities: Faversham and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomFaversham Phone
United KingdomAshford Phone
United KingdomCanterbury Phone
United KingdomFaversham Phone
United KingdomTenterden Wi-fi
United KingdomCanterbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • clairemorley101 Claire Morley (@clairemorley101) reported from Ashford, England

    @O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?

  • PestTechLtd Pest Control Kent (@PestTechLtd) reported from Ulcombe, England

    @O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice

  • Simon_Bates_ Simon Bates (@Simon_Bates_) reported from Bethersden, England

    @O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • TattooedAndBald Scott Tulloch (@TattooedAndBald) reported from Canterbury, England

    @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • BadgerOfSteel Keith #0168 (@BadgerOfSteel) reported from Tenterden, England

    Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • V_D_Onofrio Vincenzo D'Onofrio (@V_D_Onofrio) reported

    @O2 I have a business account. No voice or data service for 2 hours. Over the past month, your service has been increasingly unreliable. Is there any compensation for this? Can I terminate the contract early without penalties? #O2down

  • Clairejadex Claire Marsh (@Clairejadex) reported

    @O2 hi currently abroad and suddenly have no service ??

  • RachT234 RachT234 (@RachT234) reported

    I’ve since moved to @O2, who responded helpfully, respectfully, and actually listened — even when I had no service and had to rely on a family member’s phone (without Relay UK, and with encouragement). This outage was caused by Three failing to provide porting info, leaving me without service for around 10 hours. In contrast, Three left me feeling ignored.

  • dickieGT dickieGT 🐒🏳️‍🌈 (@dickieGT) reported

    Anyone tried calling @O2 recently? THE WORST EXPERIENCE EVER. #Wankers

  • AWKrey Andy (@AWKrey) reported

    @O2 what the hell is going on? Full 4G signal and can barely refresh my Twitter let alone watch the F1 qualifying.

  • Unofficial_Phil Phil (@Unofficial_Phil) reported

    @O2 ran out of data - didn’t receive a warning, couldn’t check my allowance. Had to spend £5 to connect to EE WiFi just to see my account. Awful service

  • therealsmorgan smo (@therealsmorgan) reported

    What is going on with O2????? No signal bars for days… No calls in or out! @O2

  • Teldeb TheMrsButcher (@Teldeb) reported

    @tescomobile @O2 terrible signal in Doddinghurst AGAIN. I'm out of contract so will look at other networks if you don't sort this out quickly

  • ddphotograph Dominic DEAN 📸 (@ddphotograph) reported

    Its like living in the dark ages here in Kent. No internet from @virginmedia and no phone signal from @o2

  • technicslover Technicslover (@technicslover) reported

    @dealatrip @DanielJHannan I find it hilarious how @O2 cover their shops in Pride **** isolating many potential customers then instantly have a sale to get them back on the 1st of July :)