O2 outages and service status in Ashford, England

Problems in the last 24 hours in Ashford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ashford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

• 
  Liv (@MrsLivC) reported 1 minute ago from Ashford, England

  @O2 You don't care as long as you get your money each month! No customer care!

• 
  Simon Bates (@Simon_Bates_) reported 5 minutes ago from Bethersden, England

  @O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.

• 
  Daniel Shade (@shade306) reported 6 minutes ago from Ashford, England

  @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

• 
  Pest Control Kent (@PestTechLtd) reported 6 minutes ago from Ulcombe, England

  @O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice

• 
  Lauren Jean👱🏻‍♀️ (@laurenjean23) reported 13 minutes ago from Ashford, England

  When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

• 
  Stuart Fotheringham (@StooMonster) reported 20 minutes ago from Ashford, England

  @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

• 
  Keith #0168 (@BadgerOfSteel) reported 20 minutes ago from Tenterden, England

  Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

• 
  Liv (@MrsLivC) reported 26 minutes ago from Ashford, England

  @O2 Definitely leaving you at the end of my contract. No help whatsoever!

• 
  Claire Morley (@clairemorley101) reported 30 minutes ago from Ashford, England

  @O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?

• 
  Scott Tulloch (@TattooedAndBald) reported 54 minutes ago from Canterbury, England

  @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lauren (@Halbutt) reported 7 minutes ago

  @O2 I have sent a direct message, regarding help of changing my surname on my account, as your website wouldn't let me upload my photo.

• 
  Julie Dickerson (@JulieTessa46) reported 8 minutes ago

  @mattstingray @O2 I’m finding exactly the same and their response was use WiFi calling! A great help when you don’t have access and need to make a call.

• 
  Simon Molloy (@civicboy40) reported 11 minutes ago

  How on earth can it take 4 hours to do a switch up request via chat support , and then they announce there's a 33.02 activation fee but refuse to provide any proof? @O2

• 
  KopiteinPoland (@KopiteinPoland) reported 13 minutes ago

  I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

• 
  Allan GB (@blackadder1st) reported 15 minutes ago

  What is seriously wrong with companies these days. It's definitely no longer about the customer and pure fleecing for profit. @O2 @British_Airways all brilliantly versed with their loopholes for how not to commit and be helpful

• 
  STEVEN LOATES (@Loatesy95) reported 21 minutes ago

  @O2 I’ve travelled all over the place this year and I’ve just started noticing how frequent it drops off. Motorways, town centres, the whole area around my house. Not something I had issues with before but this year it seems to be getting worse

• 
  Siany 💙🧵👨‍👩‍👧‍👦🐈NHS 🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@sianymarv) reported 22 minutes ago

  @O2 possibly the worst messaging chat bot EVER!!! Grrrrrr 😖

• 
  Laraine Kempster (@londonlaraine) reported 22 minutes ago

  @DavidMacG1972 @O2 @davehpayne They're disgraceful. I am 70 disabled and live alone and I have had no DATA service and can't make calls for 3 days now and their answer? Phone our Support team....

• 
  Mitch Hirsty (@mitchhirsty) reported 28 minutes ago

  @BluesnJazzxx @O2 They have known about this issue for a few months now but don’t want to take responsibility and actually fix it. It’s the same on the website too. Someone seriously messed up and it would seem that O2 don’t care. They have become prawns. No backbone and full of shite

• 
  ★ lauren ★ met yves!!! ★ 🍉 (@sapphicsforchuu) reported 30 minutes ago

  o2 please fix o2 priority presales for the love of god I cannot count on one hand anymore how many times I’ve gotten to the front of the queue for there to be no presale and it just takes me to the event listing and it just happened again with adéla FIX IT @O2