O2 Outage Report in Canterbury, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Canterbury, Kent, England
The most recent O2 outage reports came from the following cities: Herne Bay and Aylesham.
| City | Problem Type | Report Time |
|---|---|---|
 Herne Bay |
Phone | |
| Aylesham |
Internet | |
| Canterbury |
Phone | |
| Ashford |
Wi-fi | |
| Faversham |
Phone | |
| Ashford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Lesley O'Brien
(@lesleyOglass) reported
from
Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Tommy Warren
(@TommyWa67064664) reported
from
Chestfield, England
@O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Scott Tulloch
(@TattooedAndBald) reported
from
Canterbury, England
@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 come on when are we getting Esim support and Apple Watch 😡
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David Graham
(@DJG1951) reported
from
Chestfield, England
@SteveJoyce14 @O2 Yes very poor in main stand
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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NHF
(@kingofbumpers) reported
from
Chestfield, England
@O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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kelly (she/her) (neurodiv.)
(@purple_dragon25) reported
@O2 any reason why 1471 on mobiles has shut down? As a vulnerable person, this was a safety net for me.
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Jay
(@join4te) reported
@O2 Day 31 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Steve
(@SteGornall) reported
@O2 terminated within 14 day cool off period. Had 6/7 calls with customer service since and confirmation email to say I've terminated with no more arrears. WHY ARE YOU HARASSING ME WITH DEBT LETTERS?? legal action if this doesn't stop. Shameful service. @financialombuds
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DHL Express UK
(@dhlexpressuk) reported
@DarrenCotta1 @O2 Really sorry you feel this way about our service Darren, please DM me the full query so I can help. Kind regards, Amrick
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Will.
(@Brit02_) reported
@O2 Tower Down in my location. Please alert your engineers.
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CDT
(@CDT91000000) reported
@O2 I have been having issues with Data and Voice for over a month now, and I want to leave O2. I’ve done all the troubleshooting steps and still the same issues. I am very unhappy with the service and want someone to contact me.
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bush to highlands
(@travel_southern) reported
@O2 I have had a faulty phone which is under warranty returned unrepaired due to them believing and the customer service personnel saying it wasn't. It took the O2 insure to confirm the T&C.. Promised a call back from Customer service
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Patricia Maxwell
(@Patricia3690) reported
@O2 my local Greggs didn't have any festive treats. Can you cancel my free street gift, please?
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Anna Gordon
(@AnnaGordonPics) reported
@O2 It does not work in another phone. It has the same issues in a diffrent handset. I am loosing work and your company is not providing me with the service I am paying for.
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Lee Gosling
(@Leslie558) reported
@O2 Sorry @o2 your customer service department is an absolute joke, worst I have ever dealt with, I have no words to describe the ineptitude