O2 outages and service status in Canterbury, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Canterbury, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Canterbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Tina Kinsella (@tina_kinsella) reported from Herne Bay, England@O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.
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Lesley O'Brien (@lesleyOglass) reported from Warden, England@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Dave Bruce (@DaveBruce77) reported from Dover, England@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
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Daniel Shade (@shade306) reported from Ashford, England@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Tommy Warren (@TommyWa67064664) reported from Chestfield, England@O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!
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NHF (@kingofbumpers) reported from Chestfield, England@O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5
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Liv (@MrsLivC) reported from Ashford, England@O2 You don't care as long as you get your money each month! No customer care!
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David Graham (@DJG1951) reported from Chestfield, England@SteveJoyce14 @O2 Yes very poor in main stand
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Liv (@MrsLivC) reported from Ashford, England@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Dave Bruce (@DaveBruce77) reported from Dover, England@O2 come on when are we getting Esim support and Apple Watch 😡
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Lorraine Brentnall (@brainiac75) reported from Chestfield, England@O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!
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Scott Tulloch (@TattooedAndBald) reported from Canterbury, England@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
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Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported from Dover, England@O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks
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Stuart Fotheringham (@StooMonster) reported from Ashford, England@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Claire Morley (@clairemorley101) reported from Ashford, England@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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Lauren Jean👱🏻♀️ (@laurenjean23) reported from Ashford, EnglandWhen @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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fiona cozens (@cozens_fio58099) reported@grahamstyle @SkyNews @O2 Good luck. Don’t think they prioritise helping customers, including those who have been loyal for decades. They take your money and couldn’t care less that you can’t access their not fit for purpose service.
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B_B_B (@ben_being_ben) reported@O2 absolutely shocking brought a second phone a o2 sim paid £10 twice to try activate and taken money but not topped up phone. Said top up unsuccessful. I can’t call customer service as no top up on my o2 phone I’ll stay with my other contract phone useless company
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41andabullet Olivea (@4Olivea) reportedNew scam to watch for with @O2 ring call centre with an issue. They add a new line to your account to fix an issue. Basically churning the customer for a new sale. And taking off advisors stats and earning themselves a bonus O2 stop call centre making sales. Please
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Simona Valentina (@1stSimona) reported@O2 I have like 20 apps on my phone. None of them asked me to sign in…. ever. It’s deleted and will stay like this 🤢
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Hayley Laura (@LilHay) reported@O2 six days u have done nothing to get this issue sorted. You have been reported with immediate and if u don’t get this sorted today without fail. Further action will be taken against u. You’re ******* deranged if u think not doing anything sort an isssue in 6 daysacceptable
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Lynn Heatley (@lynn_heatley) reported@O2 Morning, trying to login to my account, but it’s saying my ntlworld email is not valid, can you advise what I do please.
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Lauren Blair♥ (@lilmissymoo90) reported@O2 Getting passed about for 2 hours too just to get an upgrade on an account that’s 7 years or older was crazy. I deal with all of my mother’s accounts and it’s never been an issue even the last phone she got from o2 was straightforward. I was almost changing to vodaphone
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mark callow (@markcallow10) reported@LilHay @O2 @DarkSabers2013 They are shocking. Everything has gone downhill with them service and signal now so bad it’s beyond belief
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Pam Holmes (@pammieh2003) reported@1stSimona @O2 Signal is so bad with them I couldn’t access any of my apps to charge my car last weekend! My husband however on Vodafone was fine. Thank god he was with me or I’d have been stuck! Sort it out o2!!
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Northern Running Girl (@UKrunninggirl) reported@O2 I have had a message to say its fixed but the signal is absolutely awful