O2

O2 Outage Report in Canterbury, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Canterbury, Kent, England 02/13/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Canterbury, Kent, England

The most recent O2 outage reports came from the following cities: Aylesham.

Loading map, please wait...
City Problem Type Report Time
United KingdomAylesham Internet
United KingdomCanterbury Phone
United KingdomAshford Wi-fi
United KingdomFaversham Phone
United KingdomAshford Phone
United KingdomCanterbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • tina_kinsella Tina Kinsella (@tina_kinsella) reported from Herne Bay, England

    @O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • TattooedAndBald Scott Tulloch (@TattooedAndBald) reported from Canterbury, England

    @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

  • TommyWa67064664 Tommy Warren (@TommyWa67064664) reported from Chestfield, England

    @O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • kingofbumpers NHF (@kingofbumpers) reported from Chestfield, England

    @O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5

  • lesleyOglass Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • DJG1951 David Graham (@DJG1951) reported from Chestfield, England

    @SteveJoyce14 @O2 Yes very poor in main stand

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mcalvert1066 Northernguy (@mcalvert1066) reported

    @O2 credit where credit is due, fast turnaround with problem I had with 5g SIM, well done o2

  • brynmeisterx Bryn (@brynmeisterx) reported

    @O2 I have upgraded my sim only contract today and I am unable to activate my Extra. Can you help?

  • tommytav662 Tommy Tav (@tommytav662) reported

    So @O2 took over a grand off me on new years eve because @AffordableMob didn't cancel my new contract in time. They won't sort it out without an invoice, that I can't get because @RoyalMailHelp have staff shortages and haven't even begun to sort out the Christmas Post

  • ThomasJStewart Tommy Stewart (@ThomasJStewart) reported

    @o2 another day, another month, another year and little or no internet access on 4G in parts of Ballymena town centre. Time to move to another network.

  • leonpryce6 Leon Pryce (@leonpryce6) reported

    . @O2 please check your in box, i need help with my account and can not get through to anyone to speak to. Thank you

  • LeeShields1101 Lee Shields (@LeeShields1101) reported

    Hi, @O2 can you please help? I have two bills on my account with you. One for myself and one for my Mum's new SIM. I was told the dates of both bills would come out on my regular date after the first payment. That hasn't been the case. Can you help change that? Thanks

  • Dorris598842831 Dorris (@Dorris598842831) reported

    @LeeShields1101 @O2 I'll advise you text *dantechs55 * On IG, I was also have similar issues but all Thanks to him Very good at what he does

  • Hardwired_2_s_d N.C (@Hardwired_2_s_d) reported

    @O2 3 customer support agent , 1 complaint department agent and you, everyone keep telling me same thing but no progress. It’s been 3 weeks and I can’t access my bank apps and amazon. thanks O2.

  • iamstu9 Stu (@iamstu9) reported

    @SW_Help no WiFi 7.30 from farnborough - London, can’t work on train #Frustration .. the real problem here is @VodafoneUK @O2 and their awful network

  • vickyphillips Victoria Phillips (@vickyphillips) reported

    @O2 trying to use the years and years code throughs the priority app, it’s not letting me use it, have they all been claimed or is there a problem? Thanks