O2 Outage Report in Canterbury, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Canterbury, Kent, England
The most recent O2 outage reports came from the following cities: Aylesham and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesham |
Internet | |
| Canterbury |
Phone | |
| Ashford |
Wi-fi | |
| Faversham |
Phone | |
| Ashford |
Phone | |
| Canterbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Tommy Warren
(@TommyWa67064664) reported
from
Chestfield, England
@O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 come on when are we getting Esim support and Apple Watch 😡
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Lorraine Brentnall
(@brainiac75) reported
from
Chestfield, England
@O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!
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Gary Moore.Author.Flown in Tiger moth/Harvard
(@IndieDover) reported
from
Dover, England
@O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Scott Tulloch
(@TattooedAndBald) reported
from
Canterbury, England
@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
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Tina Kinsella
(@tina_kinsella) reported
from
Herne Bay, England
@O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.
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David Graham
(@DJG1951) reported
from
Chestfield, England
@SteveJoyce14 @O2 Yes very poor in main stand
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NHF
(@kingofbumpers) reported
from
Chestfield, England
@O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Lesley O'Brien
(@lesleyOglass) reported
from
Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Claire Morley
(@clairemorley101) reported
from
Ashford, England
@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hippy Rock Chic ॐ
(@CLJohnson9599) reported
@O2 travel into the city to buy a new phone / contract. Told all systems are down, complete waste of my time, energy, fuel and parking. Any idea when things will be up and running again?
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Saz_352
(@Saz_352) reported
Not only has o2 priority taken away free Nero, the greggs replacement is already out of stock before 1pm WTF… looks like @O2 will be losing my 20+ years of business 😞
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Velo Drome
(@velodrome100) reported
@O2 Seriously? You are changing the free Caffè Nero coffee on O2 to *monthly* instead of weekly? That free coffee was literally the only reason I renewed with O2. You have just lost a customer. EE for me at next renewal.
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Kevan
(@pubwiki_co_uk) reported
@O2 Hi O2 am thinking about signing up with your big @VMO2News plan but although the broadband speed is very good, the wifi is super slow. What speed wifi should I be getting in the house, by the wifi router?
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Brian
(@theroughyed) reported
@O2 I've been sat on hold with your customer service agent for 31mins to sort a billing problem out with @VirginMedia_TV pathetic. I think he may have gone home . I'm losing the will to live
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Arthur Boulding
(@ArthurBoulding) reported
@O2 need to cancel an auto top up but can’t contact anyone. Any easy way to do this?
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Graham Hollebon
(@grahamhollebon) reported
@O2 Nice work if you can get it. Recruited as a new customer in March and never get the price advertised.
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Danielle Bell
(@EvansDanni87e) reported
@O2 And in the meantime I'm just paying for a service I can't use? For over a week.
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Will
(@htownhero_) reported
@O2 *************** now haven’t had 4G for about 2 weeks literally can’t use internet on my phone wtf am I paying for