O2 Outage Report in Canterbury, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Canterbury, Kent, England
The most recent O2 outage reports came from the following cities: Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Wi-fi | |
| Faversham |
Phone | |
| Ashford |
Phone | |
| Canterbury |
Phone | |
| Herne Bay |
Internet | |
| Faversham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Tommy Warren
(@TommyWa67064664) reported
from
Chestfield, England
@O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Lorraine Brentnall
(@brainiac75) reported
from
Chestfield, England
@O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Scott Tulloch
(@TattooedAndBald) reported
from
Canterbury, England
@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
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Lesley O'Brien
(@lesleyOglass) reported
from
Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 come on when are we getting Esim support and Apple Watch 😡
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Claire Morley
(@clairemorley101) reported
from
Ashford, England
@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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David Graham
(@DJG1951) reported
from
Chestfield, England
@SteveJoyce14 @O2 Yes very poor in main stand
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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NHF
(@kingofbumpers) reported
from
Chestfield, England
@O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5
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Tina Kinsella
(@tina_kinsella) reported
from
Herne Bay, England
@O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joanna Atkin
(@apuleius) reported
@o2 help I’m on holiday in Greece but Corfu but seem to have been charged data and calls as if I were in Albania? How can this be? Can you waive these charges as goodwill gesture - now locked to Greek telecom
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Francesca Tomlinson
(@frantomlinson92) reported
@O2 It says We couldn’t process your payment Sorry, it’s not been possible to take your payment. Your phone has not been topped up. Please try again or use another card. If the problem continues you’ll need to contact your bank.
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Mrs C
(@WylieAnge) reported
@O2 I'd rather a reply to my complaint about your **** roaming cover if you don't mind?! And no I will not use 2g as suggested by yourselves.
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Kara Mackenzie
(@KaraHealthSci) reported
@virginmedia and @O2 Terrible customer service, trying to sort out my package...bank details forwarded without my consent, trying to change a DD date for a sim card I am not using so cannot get through verification. Thinking of cancelling completely. Awful.
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Beth McCabe
(@Bethmccabe6) reported
@O2 please can you get in touch. I've had no signal now for 8 days. Your website is now saying you don't know what it will be fixed. I am only able to use my phone when connected to WiFi
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Andrew Ferguson
(@andrew_saval) reported
@JackEd84283152 @Techusiast Still no sign. I’ve no idea why @O2 are so slow
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Ellie Shepherd
(@_ellieS) reported
@O2 I need a useful human to contact me ASAP about my number port that hasn’t completed correctly. I have been trying to resolve this since 18th August, your “customer support” staff are useless! If this isn’t resolved today I will cancel this contract and move to Vodafone!
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steven mckaveney
(@Stevemcka) reported
@_ellieS @O2 Exact same problem. Absolutely useless
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CW
(@chrissyyyyw) reported
@O2 I have recently ported my number in but lost access to MyO2. I can log in, it asks for my mobile number, I put the ported number in and it says ‘identity not found’. My phone is working fine with ported number. Can you help?
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Corgi
(@corgicorri) reported
@o2 Please help. Waited for wages to go in so that I can pay off my old device plan to upgrade. My old phone is at the bottom of a lake. Just when I was about to pay, it said I had to enter a code sent to my phone to verify my a/c. But I signed in. How can I buy new phone?