O2

O2 Outage Report in Canterbury, Kent, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Canterbury, Kent, England 03/24/2026 11:10

March 24: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Canterbury, Kent, England

The most recent O2 outage reports came from the following cities: Ashford, Herne Bay and Aylesham.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Phone
United KingdomHerne Bay Phone
United KingdomAylesham Internet
United KingdomCanterbury Phone
United KingdomAshford Wi-fi
United KingdomFaversham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • TattooedAndBald Scott Tulloch (@TattooedAndBald) reported from Canterbury, England

    @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • DJG1951 David Graham (@DJG1951) reported from Chestfield, England

    @SteveJoyce14 @O2 Yes very poor in main stand

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • brainiac75 Lorraine Brentnall (@brainiac75) reported from Chestfield, England

    @O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • kingofbumpers NHF (@kingofbumpers) reported from Chestfield, England

    @O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5

  • tina_kinsella Tina Kinsella (@tina_kinsella) reported from Herne Bay, England

    @O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.

  • lesleyOglass Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

  • TommyWa67064664 Tommy Warren (@TommyWa67064664) reported from Chestfield, England

    @O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lensawag1 Leanne 🚢🏖️🧭🗺️✈️🍹🌴♿ (@lensawag1) reported

    @GeorgeMonbiot @VodafoneUK 02 did this to us. Got a pay monthly sim for my son on the understanding that I was going to be on that bill should any problem occur and sure enough they did. They refused to speak to me and still owe me money for earpods I ordered 3 years ago. @O2

  • LorneRiseley Lorne Riseley (@LorneRiseley) reported

    I'd love to say thanks to both @O2 and @ThreeUK for both somehow managing to provide coverage so bad that it cannot manage the herculean task of loading Twitter messages while also launching a Zoom call. Cheers, prices keep going up for service that continues to get worse.

  • DJEmz1990 JigglyEmz (@DJEmz1990) reported

    @O2 i need help resetting my voicemail as i have a permanent voicemail notification but no voicemail messages in voicemail

  • EmmaTaylerPro Emma Tayler (@EmmaTaylerPro) reported

    @O2 Not helped I’m afraid, still slow 😔

  • JasonWiltshire Jason Wiltshire (@JasonWiltshire) reported

    @O2 every time I call my mum in the UK from my US t-mobile phone it goes straight to O2 vm. If I call here from my Uk 3 phone it’s fine. She can call me, it’s just if I call her it goes straight to Vm 100% of the time. How can we fix this?

  • Casual_Aces Cormac (@Casual_Aces) reported

    @O2 My number hasn't moved over to O2 but I've lost signal on my old sim. Any ideas?

  • paulhayward200 Paul (@paulhayward200) reported

    @O2 Why is O2 so incapable of running and repairing a network ? Have had network problems for the last 9 months and now a mast has been down for a week. O2 are a total disgrace.😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

  • Casual_Aces Cormac (@Casual_Aces) reported

    @O2 Yeah, submitted the port on Sunday 1pm and was told it would go through today. I woke up this morning and had no service but the new sim still has the old o2 number.

  • ben_is_god Ben Exotic (@ben_is_god) reported

    What grinds my gears is we went on a rural villa holiday to spain, middle of nowhere in the mountains. Full 4G & superfast internet. I live just outside a large town and can’t even make a call because of such poor signal. @O2 don’t even get me started on broadband! @OpenreachHelp

  • aaronJ89 Aaron (@aaronJ89) reported

    @O2 why is your signal absolutely shite everywhere?