O2 outages and service status in Canterbury, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Canterbury, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Canterbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Canterbury, England
The most recent O2 outage reports came from the following cities: Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford
|
Phone | 2 months ago |
|
Herne Bay
|
Phone | 2 months ago |
|
Aylesham
|
Internet | 3 months ago |
Community Discussion
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O2 Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Stuart Fotheringham (@StooMonster) reported from Ashford, England@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Lesley O'Brien (@lesleyOglass) reported from Warden, England@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Lorraine Brentnall (@brainiac75) reported from Chestfield, England@O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!
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Tina Kinsella (@tina_kinsella) reported from Herne Bay, England@O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.
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Daniel Shade (@shade306) reported from Ashford, England@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Liv (@MrsLivC) reported from Ashford, England@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Dave Bruce (@DaveBruce77) reported from Dover, England@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
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Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported from Dover, England@O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks
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Dave Bruce (@DaveBruce77) reported from Dover, England@O2 come on when are we getting Esim support and Apple Watch 😡
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Liv (@MrsLivC) reported from Ashford, England@O2 You don't care as long as you get your money each month! No customer care!
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NHF (@kingofbumpers) reported from Chestfield, England@O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5
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Scott Tulloch (@TattooedAndBald) reported from Canterbury, England@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
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David Graham (@DJG1951) reported from Chestfield, England@SteveJoyce14 @O2 Yes very poor in main stand
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Lauren Jean👱🏻♀️ (@laurenjean23) reported from Ashford, EnglandWhen @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Tommy Warren (@TommyWa67064664) reported from Chestfield, England@O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!
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Claire Morley (@clairemorley101) reported from Ashford, England@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Richard (@InfernalBore) reported@O2 @Uptowndiscos Why are you directing people to a page that is no long monitored/active? How do we contact o2 Business customer support in the UK? Why is the o2 Business online portal not working? Customer service levels have been bad for a ages, but now they're bordering on non-existent.
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Viridis (@Lord_Viridis) reported@Graham_J0 @andrejpwalker @O2 No, it's just MyO2 is ****** for many customers but O2 don't seem to be aware of any issues. The payment portal can in some accounts send a constant authentication redirect loop making it physically impossible to access accounts. I told them 4 months ago but here were are
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Martin Renel (@RogerR4BBIT) reported@O2 have a multi SIM contract & it is impossible to get a PAC code for one of them despite you being legally required to do so. Text doesn't work for multi SIM and website gets stuck in a loop back to main account page every time. No one has picked up the phone in 3 lengthy calls
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Daniel Daniel (@huckleberrydan) reported@beckieebabee_x @mhewson_MCH @O2 I know right! I’ve been with them 15+ years and they used to be great. Now I can’t get even get signal in my garden, the train home its awful and match days at the local football ground absolutely zero chance of signal for 2 hours.
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Krissy Dawson (@krissy100283) reported@O2 can you kindly explain why I've had a phone call from yourselves every day for 2 weeks when I'm a Vodafone customer??
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Cal (@Calh48) reported@O2 What is the point you never do anything aside from tell me the service is final and that city centres are very busy……..
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MarQus Romelle (@MarQusRomelle) reported@O2 Thanks for your response. There are many customers who’ve complained about these same issues with the app since it’s been updated; a quick scroll through this topic shows numerous responses from yourselves to them. I ended up having to use a desktop and pay with PayPal.
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Eevee (@Eeevee12345) reported@O2 Hi, it looks like you guys recently cut off my spare SIM/phone number with no warning due to the 3G switch-off. I really need this number back as it’s linked to many personal accounts so I need it for authentication purposes, hasn’t been reassigned yet, can you please help?
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smiler (@GlynisJ13748024) reported@O2 @WezG Can someone from 02 customer service team pls contact me or give me a tel number to contact you were I dont have to wait for 3 days trying to get thru.
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Jen (@JRY1998__) reported@Calh48 @mhewson_MCH @O2 Omg same. Once I head towards my local town centre there’s no signal