O2 Outage Report in Canterbury, Kent, England
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The latest reports from users having issues in Canterbury come from postal codes CT1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Canterbury, Kent, England
The most recent O2 outage reports came from the following cities: Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury |
Phone | |
| Ashford |
Wi-fi | |
| Faversham |
Phone | |
| Ashford |
Phone | |
| Canterbury |
Phone | |
| Herne Bay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Scott Tulloch
(@TattooedAndBald) reported
from
Canterbury, England
@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
-
Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 come on when are we getting Esim support and Apple Watch 😡
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Lesley O'Brien
(@lesleyOglass) reported
from
Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Tommy Warren
(@TommyWa67064664) reported
from
Chestfield, England
@O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!
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Claire Morley
(@clairemorley101) reported
from
Ashford, England
@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
-
Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
-
Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
-
David Graham
(@DJG1951) reported
from
Chestfield, England
@SteveJoyce14 @O2 Yes very poor in main stand
-
NHF
(@kingofbumpers) reported
from
Chestfield, England
@O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5
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Tina Kinsella
(@tina_kinsella) reported
from
Herne Bay, England
@O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Lorraine Brentnall
(@brainiac75) reported
from
Chestfield, England
@O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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cheryl love
(@cherylbabyyy) reported
@O2 my mobile data ain’t working no signal
-
Matthew Howard
(@MattGHoward) reported
@O2 Hi - is there an email to make a complaint please?
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Avantika
(@maryjanesdesk) reported
@O2 hi please can you help - I'm for some reason not receiving verification codes! It seems to have happened all of a sudden over the last few days. Can you please suggest what I can do?!
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marc renton
(@marcrenton9) reported
Just called into the @o2 shop in St Helens….no signal fix until at the earliest 14th of April for the WA10 area. Piss poor, still in my 14 day cooling off period so @3mobile for £21 cheaper with more data here i come.
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Jay
(@join4te) reported
@O2 Day 140 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Roger Marsden 💙⚪️🍒⚪️🌹🎸🎶🌈🍊
(@rogermarsden) reported
@virginmedia How can you justify a price increase - nothing but issues since the merger with @VMO2News @O2
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Sam Mosedale
(@sam6031) reported
@simplychloe_ @O2 I've only just joined and I wish I hadn't even bothered. The worst customer service ever!
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Malcolm Emmett
(@emm33) reported
@sam6031 @O2 I did actually get a response though by then the problem had resolved itself.
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L E I L A
(@leeelor) reported
@O2 hi, I’m needing some help. I’ve tried to call you every day for the past week now. Can never get through to anyone. I’ve been hung up on, and other days the dial done is just a constant beep once you’re through the automated voice bit. Can someone get in touch please. Thanks
-
Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.