O2

O2 Outage Report in Canterbury, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Canterbury, Kent, England 03/12/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (33%)

    Internet (33%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Canterbury, Kent, England

The most recent O2 outage reports came from the following cities: Herne Bay and Aylesham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHerne Bay Phone
United KingdomAylesham Internet
United KingdomCanterbury Phone
United KingdomAshford Wi-fi
United KingdomFaversham Phone
United KingdomAshford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • TattooedAndBald Scott Tulloch (@TattooedAndBald) reported from Canterbury, England

    @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarj007 Sarj Mistry (@Sarj007) reported

    @LeeMouse1 @O2 I've been told they don't have a Complaints or Payments department. Advisor very rude Asked to be transferred to a manager Last advisor had the nerve to say to me, 'it doesn't work like that, you'll have to wait 48 hours for a call back' Hello, I've been waiting 9 flipping days

  • stemag82 Stephen Maguire (@stemag82) reported

    @O2 Yep not receiving a message because o2 signal is horrendous.

  • AdamLiterally Λ D Λ M · (@AdamLiterally) reported

    @AbiBrooks @O2 Call O2 and put a password on your account if you don't have one. Someone did this to me and O2 forwarded my phone calls to a hackers number and they got into my bank account, and I had a password that they eventually guessed after 20 attempts and help from O2.

  • Hannah_Culley Hannah Culley (@Hannah_Culley) reported

    @O2 Hi, there must be an issue in the Swindon/Royal Wootton Bassett area, for over a month I’ve had terrible issues with signal and mobile data. What am I paying for if I constantly get no service and shoddy 3G? Can this be looked into please as not happy with what I’m paying for

  • duceydan Danny Duce (@duceydan) reported

    @O2 please help as the order has not arrived yet and no tracking info provided

  • _JacobDrew Jacob (@_JacobDrew) reported

    O2 have now hung up on me twice while I’ve asked about an upgrade. The most recent time is when I asked to speak to the management to complain. @O2 is this the sort of customer service you expect to give your long term customers???

  • Al_Vee_ Alexandra Hawkes (@Al_Vee_) reported

    @O2 I have now been without signal since Tuesday. I’ve been told it’s being fixed but still nothing. I’m unable to call/msg out unless I’m on wifi. It’s my lifeline as I’m bedbound most days. What is going on???

  • MandyGeorge12 Mandy George (@MandyGeorge12) reported

    @O2 I have been trying to contact you via live chat, WhatsApp messaging and my app for the last 3 days but no one has got back to me. I am without data on my phone and I need it urgently. I am extremely disappointed with your level of customer service.

  • lemoche_kr 김경수 (@lemoche_kr) reported

    @O2 Hi, finally my sim has arrived! Could you please help me to get the sim pack?

  • aljmurray Alastair Murray (@aljmurray) reported

    @O2 hi there, tweeting as requested - please could you check why the Priority/Apple Music sub offer isn’t working for me? Error message each time I try says there was a problem redeeming and to try again. Thanks!