O2

O2 Outage Report in Canterbury, Kent, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Canterbury, Kent, England 03/26/2026 11:45

March 26: Problems at O2

O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Canterbury, Kent, England

The most recent O2 outage reports came from the following cities: Ashford, Herne Bay and Aylesham.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Phone
United KingdomHerne Bay Phone
United KingdomAylesham Internet
United KingdomCanterbury Phone
United KingdomAshford Wi-fi
United KingdomFaversham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • TattooedAndBald Scott Tulloch (@TattooedAndBald) reported from Canterbury, England

    @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • pye_in_the_sky Pyeinthesky (@pye_in_the_sky) reported

    @O2 These 'good morning to everyone except...' tweets are so last old & overdone. Maybe o2 should assign their staff to customer service or use the money to improve infrastructure. Customers paying £70+ contracts & have signal/data connection issues every day, it's unacceptable.

  • e67785a300794ec Matt (@e67785a300794ec) reported

    @O2 are all customer service on holiday? No response from any online messages.

  • TclucasA Ash Lucas (@TclucasA) reported

    What a complete nightmare @O2 have been! I've been complaining about the service for months! I hold 3 contracts with them! I got told that if I claim a refund now I can't claim another refund again if the issue with not getting any service anywhere continues.

  • Liz_487 Liz (@Liz_487) reported

    @Joeeh69 @O2 I don’t even bother with 5G cos all it does is slow the phone down and drains the battery. I can only just about pick up 4G at home it’s an absolute joke, especially with how much the bills are!

  • MattRibbins Matt Ribbins (@MattRibbins) reported

    @O2 Noted thank you, this is not isolated to me. Friend on the same network has the same problems.

  • VictorMeldrew00 Victor Meldrew (@VictorMeldrew00) reported from Spalding, England

    @O2 Are there any plans to support family setup for Apple Watch? Also why does requesting an esim need me to go instore or get something mailed out. EE support the first and on the latter it’s done online via a QR code!

  • bluegaschris chris fear (@bluegaschris) reported

    @O2 There obviously not on 02 if they had enough signal to send a 9 minute voice note

  • Liz_487 Liz (@Liz_487) reported

    @Joeeh69 @O2 Literally this. Signal has been shocking for months now 😤

  • bluegaschris chris fear (@bluegaschris) reported

    @brennelg @O2 Same here they treat us like absolute mugs

  • LunnLuke Luke Lunn 🏌️‍♂️ (@LunnLuke) reported

    @O2 why is the signal and internet so poor on this network now? You use to be the best