O2 Outage Report in Canterbury, Kent, England

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Canterbury, England

The most recent O2 outage reports came from the following cities: Ashford, and Herne Bay.

City	Problem Type	Report Time
Ashford	Phone	19 days ago
Herne Bay	Phone	1 month ago
Aylesham	Internet	2 months ago
Canterbury	Phone	4 months ago
Ashford	Wi-fi	6 months ago
Faversham	Phone	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

• 
  Dave Bruce (@DaveBruce77) reported 1 minute ago from Dover, England

  @O2 come on when are we getting Esim support and Apple Watch 😡

• 
  David Graham (@DJG1951) reported 3 minutes ago from Chestfield, England

  @SteveJoyce14 @O2 Yes very poor in main stand

• 
  Tommy Warren (@TommyWa67064664) reported 12 minutes ago from Chestfield, England

  @O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!

• 
  Lorraine Brentnall (@brainiac75) reported 13 minutes ago from Chestfield, England

  @O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!

• 
  Lauren Jean👱🏻‍♀️ (@laurenjean23) reported 13 minutes ago from Ashford, England

  When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

• 
  Daniel Shade (@shade306) reported 16 minutes ago from Ashford, England

  @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

• 
  Dave Bruce (@DaveBruce77) reported 18 minutes ago from Dover, England

  @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

• 
  Liv (@MrsLivC) reported 20 minutes ago from Ashford, England

  @O2 You don't care as long as you get your money each month! No customer care!

• 
  Claire Morley (@clairemorley101) reported 26 minutes ago from Ashford, England

  @O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?

• 
  Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported 29 minutes ago from Dover, England

  @O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks

• 
  Tina Kinsella (@tina_kinsella) reported 37 minutes ago from Herne Bay, England

  @O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.

• 
  Liv (@MrsLivC) reported 37 minutes ago from Ashford, England

  @O2 Definitely leaving you at the end of my contract. No help whatsoever!

• 
  Lesley O'Brien (@lesleyOglass) reported 43 minutes ago from Warden, England

  @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

• 
  Stuart Fotheringham (@StooMonster) reported 44 minutes ago from Ashford, England

  @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

• 
  Scott Tulloch (@TattooedAndBald) reported 48 minutes ago from Canterbury, England

  @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

• 
  NHF (@kingofbumpers) reported 54 minutes ago from Chestfield, England

  @O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave (@Dave99Cross) reported 7 minutes ago

  @O2 what’s the issue today with your network? Why so slow

• 
  Is it me? 🤷🏻‍♀️ (@ClareEGabriel3) reported 11 minutes ago

  @CotswoldLadyB @O2 We sacked off O2 on the outskirts of Worcester. It was truly pitiful. We had 2 painful years of truly abysmal service pretty much wherever we went. Went back to @EE hurrah

• 
  Countess Bathurst (@CotswoldLadyB) reported 16 minutes ago

  @ClareEGabriel3 @O2 @EE Am genuinely contemplating that move. Our house is actually in the town centre, and not only do you get about two bars of service, but usually 3G and if you’re really lucky 4G. But that’s only if you stand on your head and recite Shakespeare…

• 
  Sarah Wright (@sarahwrightuk) reported 17 minutes ago

  @O2 your website not allowing me to login. On website or app. Just endless redirection to same broken login page….

• 
  Leonara (@LeonaraLondon) reported 19 minutes ago

  What has happened to customer service in England? 91 emails to @O2 and not one English sensible reply. @skytv email when they can be bothered and ask stupid questions like “are you the account holder”. No you ***** I’m doing it for fun and @wandbc take three weeks to answer a question. Mental.

• 
  TomTestsTech 📱 (@TomTestsTech) reported 19 minutes ago

  @O2 Your new login page to MYO2 is broken, unable to login.

• 
  Dr Dean Irwin (@medievaljews) reported 20 minutes ago

  The customer service @O2 is absolutely shocking. Lost my phone so went to replace it. Was told in store not an issue, except they didn't switch the airtime plan. Go in today, they tell me it can't be done in store so tells me to phone - 1/

• 
  Handsome Nigward (@N8theGr886) reported 20 minutes ago

  @O2 DO NOT USE #O2 NO NETWORK COVERAGE FOR FOUR MONTHS!!!!!! CUSTOMER SERVICE "HELPLINE" IS A DEAD END, LIVE CHAT IS USELESS DO NOT WASTE YOUR MONEY!!!!

• 
  MR Entertainments (@mre6243) reported 23 minutes ago

  Sick, sick, SICK @O2. Spent THREE DAYS trying to do what should have taken ten minutes. Upgrade website not working, orders being created then cancelled. On a call for TWO HRS yesterday. Can never get to speak to anyone in these isles, always Philippines or India. Cancel #O2

• 
  Rừng Nui (@RngNui1) reported 24 minutes ago

  @O2 I genuinely would not have believed that o2 would have worse data network performance than Three!! Having recently switched what I have found is that o2 gets better signal strength than Three in a majority of places , but using 3G !!!! ??? Seriously, 3G !!!??? 😱😤