O2 Outage Report in Canterbury, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Canterbury, Kent, England
The most recent O2 outage reports came from the following cities: Aylesham and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesham |
Internet | |
| Canterbury |
Phone | |
| Ashford |
Wi-fi | |
| Faversham |
Phone | |
| Ashford |
Phone | |
| Canterbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Lesley O'Brien
(@lesleyOglass) reported
from
Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 come on when are we getting Esim support and Apple Watch 😡
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Scott Tulloch
(@TattooedAndBald) reported
from
Canterbury, England
@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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B
(@BLFCxx) reported
@Chriss_m @Veronica_Strain @O2 Got to be a bot surely, they get fined every year due to poor service, I’ve never quite experienced bad customer service like I have with virgin media, they’re know to be one of the worst companies to deal with when their ****** service drops 5 times a day
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Rachel
(@OpenMindMH) reported
@O2 @virginmedia Why did you decide to merge with them? They have an appalling record for customer service and network coverage and love nothing more than ripping people off and leaving them without internet. Big error of judgement I think. Doubt the social media got a say though.
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Veronica Strain
(@Veronica_Strain) reported
@Chriss_m @O2 Read the Tweet Chris - they are now in partnership with Virgin who are dreadful service provider and zero on the ethics front.
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Sheepy
(@EvilSheepie) reported
@O2 @virginmedia A bit disappointed and nervous. I love O2 and have never had any issue but Virgin have abysmal customer service, please don’t take their business model for customer service.
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DaCow
(@dcowley19692) reported
@96Swinger @virginmedia @O2 Yes - Virgin have awful customer service.
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me
(@PCgonemad1066) reported
@O2 No it’s ok. I don’t want to hear anymore and that was bad news enough. Time to change sides. I was with @virginmedia a few years ago and I still have scars. 🙄 it’s ok you’ll have many other customers.
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Morris Hickey # A surgeon took both my knees #
(@Morris2906) reported
Email received from @O2 telling me they've "partnered" with @VMDotCom . Shame. I have no wish to be a customer of Virgin Media.
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Teddy Holmes
(@TeddyCHolmes) reported
@Veronica_Strain @O2 I'm A happy Virgin customer and thinking exactly the same about O2...
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Veronica Strain
(@Veronica_Strain) reported
@BLFCxx @Chriss_m @O2 I stayed with Virgin long enough to wriggle out of the contract with barely an ounce of sanity left. TV - never had the correct channels, phone - connected to someone elses number of 3 mths. Genuinely horrible company.
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MJ
(@thundersplat) reported
@SudakshinaKina @O2 @virginmedia As long as we keep O2 customer service and it doesn’t go south like Virgin Media