O2

O2 Outage Report in Canterbury, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Canterbury, Kent, England 01/15/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Canterbury, Kent, England

The most recent O2 outage reports came from the following cities: Canterbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Phone
United KingdomAshford Wi-fi
United KingdomFaversham Phone
United KingdomAshford Phone
United KingdomCanterbury Phone
United KingdomHerne Bay Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • lesleyOglass Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • brainiac75 Lorraine Brentnall (@brainiac75) reported from Chestfield, England

    @O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!

  • kingofbumpers NHF (@kingofbumpers) reported from Chestfield, England

    @O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • TommyWa67064664 Tommy Warren (@TommyWa67064664) reported from Chestfield, England

    @O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • TattooedAndBald Scott Tulloch (@TattooedAndBald) reported from Canterbury, England

    @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • DJG1951 David Graham (@DJG1951) reported from Chestfield, England

    @SteveJoyce14 @O2 Yes very poor in main stand

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • tina_kinsella Tina Kinsella (@tina_kinsella) reported from Herne Bay, England

    @O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • P0LLY_Q Pauline Quigley (@P0LLY_Q) reported

    @O2 I have been unable to make or receive calls all day in or out of the house. My voice is ineligible and either breaks up or sounds like I am under water. What is the problem?

  • averyjust Justin Avery (@averyjust) reported

    @virginmedia @O2 Going round in circles trying to get my fibre boosted via Volt. You guys are unbelievably so Customer unfocused! My O2 data has doubled, but Virgin???

  • AsherMay95 A (@AsherMay95) reported

    @O2 hello, I just had a missed call from 0344 809 0202 but I am not a customer of yours? Please can you confirm/explain why I was contacted?

  • PeterFlops Pete (@PeterFlops) reported

    @O2 I ordered a sim-only plan about a week ago. The SIM hasn't arrived and I can't login with the my O2 app to chat with support. I'm just going round in circles on your "Contact us" page. Please help.

  • darknessandmist darknessandmist (@darknessandmist) reported

    Hello @O2 Please can you fix the app? It is not showing that codes are unavailable. I went into Nero and the code didn't work at the last minute. Not a huge expense but even then.

  • politicalsquif politicallysquiffy (@politicalsquif) reported

    @O2 my phone has been away for repair for a week, out of the blue I'm told it's out of warranty when two months old, impossible to speak to anyone, so is your insurance and repair system a scam or do you just not care? Worst to customer services ever

  • Jammy_GB Jamila♉️ (@Jammy_GB) reported

    @teshanebwe @O2 Honestly EE is the only network I trust

  • MarksWeb41 Mark Webster (@MarksWeb41) reported

    @virginmedia @O2 Cannot find the uk virgin Twitter private message as I getting the Ireland Virginmedia message & not the uk eg England, but should they have provided deaf customer the use of Twitter private message service to the uk virgin service & not the Irish virgin? It’s very urgent ASAP!

  • JChapman1729 John Chapman (@JChapman1729) reported

    @O2 Your website is RUBBISH! Conflicting responses and a verify page which produces a "This page isn’t working If the problem continues, contact the site owner. HTTP ERROR 400"

  • RickiToyer Ricki Toyer (@RickiToyer) reported

    @O2 Another pre order pixel 6 pro non delivered. Communication has been terrible.