O2 outages and service status in Canterbury, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Canterbury, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Canterbury come from postal codes CT1 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Canterbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Canterbury, England
The most recent O2 outage reports came from the following cities: Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury
|
Phone | 14 days ago |
|
Ashford
|
Phone | 3 months ago |
|
Herne Bay
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Tommy Warren (@TommyWa67064664) reported from Chestfield, England@O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!
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Stuart Fotheringham (@StooMonster) reported from Ashford, England@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Dave Bruce (@DaveBruce77) reported from Dover, England@O2 come on when are we getting Esim support and Apple Watch 😡
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Liv (@MrsLivC) reported from Ashford, England@O2 You don't care as long as you get your money each month! No customer care!
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Lauren Jean👱🏻♀️ (@laurenjean23) reported from Ashford, EnglandWhen @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Tina Kinsella (@tina_kinsella) reported from Herne Bay, England@O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.
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David Graham (@DJG1951) reported from Chestfield, England@SteveJoyce14 @O2 Yes very poor in main stand
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Claire Morley (@clairemorley101) reported from Ashford, England@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported from Dover, England@O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks
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Daniel Shade (@shade306) reported from Ashford, England@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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NHF (@kingofbumpers) reported from Chestfield, England@O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5
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Dave Bruce (@DaveBruce77) reported from Dover, England@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
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Lorraine Brentnall (@brainiac75) reported from Chestfield, England@O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!
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Scott Tulloch (@TattooedAndBald) reported from Canterbury, England@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
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Lesley O'Brien (@lesleyOglass) reported from Warden, England@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Liv (@MrsLivC) reported from Ashford, England@O2 Definitely leaving you at the end of my contract. No help whatsoever!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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emze (@KerZE87) reported@O2 do you think I haven’t been trying that? Your engineer team have been working on masts for weeks now and when they give the completion date it’s never fixed!
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Jake Moore (@JakeMooreUK) reported@O2 Other networks do not have this problem.
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DataEatsWorld (@dataeatworld) reported@maxkarpis Switched from @O2 to Revolut Mobile a few months ago and couldn't be happier. The service works flawlessly, roaming has been excellent while travelling, and the whole experience has been refreshingly simple. The only problem is that O2 is still charging me despite my number having been successfully transferred. I have proof from Revolut that the porting was completed months ago. Trying to get it resolved has been nearly impossible. Every time I contact O2 support, I end up speaking to an outsourced Indian call centre and nobody seems able to fix the issue.
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𝕞𝔸𝕕𝕔𝔸𝕥 (@wearemadcat) reportedFact: @O2 spends the money that suppose to improve their network on commercials. #uk #mobile
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Richard Frame (@rafthemaster) reported@Bov__ @O2 @VodafoneUK Depends if it’s cheaper to move to another carrier that gives you the same *wonderful* service 🙃
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emze (@KerZE87) reportedo2 this is getting ridiculous now either you sort your signalling issues out in my town or refund me monthly bill for the service you haven’t been providing for WEEEEEKS @O2
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Rob Collins (@geordiequin) reported@O2 what is wrong with the loss of signal in North Hampshire, repeatedly have to restart as not registered on network, when I use it. Maybe I should try this when paying the bill to you
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BROMAR (@21BROMAR) reported@O2 biggest waste of time you guys are - your complaints team are terrible you’ve made so many mistakes - misinformed me on my insurance - anyone with o2 ask them to check t&c’s guarantee they don’t actually know about their services - btw I’m an ex employee of @O2
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emze (@KerZE87) reported@Mr__J_J @O2 That’s disgusting!!! I’d definitely look elsewhere that’s appalling customer service. They’ve been “fixing” a mast near me for weeks, keep giving completion dates and it’s never fixed and then they send out new alerts with new completion dates and again never fixed. I’m not asking for a complete refund just money off my bills bc why tf am I paying £73 a month for no service @O2
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Niamh Skinner (@niamhskinner) reported@O2 😭😭😭 this is still not answering my question! I’m close to pulling my hair out now!! Can someone please read my tweets and example and confirm if I WOULD or WOULD NOT get satellite signal in that situation?!