O2 Outage Report in Canterbury, Kent, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Canterbury, Kent, England
The most recent O2 outage reports came from the following cities: Aylesham and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesham |
Internet | |
| Canterbury |
Phone | |
| Ashford |
Wi-fi | |
| Faversham |
Phone | |
| Ashford |
Phone | |
| Canterbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Tina Kinsella
(@tina_kinsella) reported
from
Herne Bay, England
@O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Lesley O'Brien
(@lesleyOglass) reported
from
Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Claire Morley
(@clairemorley101) reported
from
Ashford, England
@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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NHF
(@kingofbumpers) reported
from
Chestfield, England
@O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5
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Lorraine Brentnall
(@brainiac75) reported
from
Chestfield, England
@O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!
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Tommy Warren
(@TommyWa67064664) reported
from
Chestfield, England
@O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Scott Tulloch
(@TattooedAndBald) reported
from
Canterbury, England
@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 come on when are we getting Esim support and Apple Watch 😡
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David Graham
(@DJG1951) reported
from
Chestfield, England
@SteveJoyce14 @O2 Yes very poor in main stand
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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nightshift_nickUK
(@nightshift_nick) reported
@tescomobile still haven't solved the mast problem in #Chelmsford @O2 now say 12/11/21 earliest to be fixed yet I've got to pay my bill don't call me I can't receive calls 🤬🤬🤬🤬 #3wksSoFarStillNoPhone
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Kate 🕊
(@KateEmilyDove) reported
@O2 Why am I paying for 5G on my iPhone 12 Pro Max and literally never getting it, despite adjusting settings, in central London!
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Shazna Begum
(@ShaznaBegum6) reported
@O2 Sent, please respond asap. We logged a complaint last friday and still have not heard anything
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Peter Davies
(@PeterDa87534263) reported
@O2 I cancelled a contract with you in May 2021 within 3 days, and you took several hundred pounds from my bank account, admitted the error and repaid me FOUR MONTHS later. Inexplicably showing as a delinquent debt, halving my credit score. How long must I wait for resolution?
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Natasha Edun
(@nyedun) reported
@O2 my service has completely dropped off today in London including data. I urgently need access to service - can you pls help?
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Jamie Dyer
(@kernowsoul) reported
@VodafoneUK your network is down in PL8 but your support staff refused to log a network issue. @O2 are aware of the issue and reporting it already. Just wondering if it was a mistake to switch to @VodafoneUK? Get on the ball
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Bradley Selves
(@iTz_Bradderz) reported
@O2 It's okay, on your website it says there's a mast down! Thanks for getting back to me though
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Ana Alvarez
(@CovertHarasUK) reported
Just noticed someone use my 1/11/21 O2 Priority ticket and also typed on my mobile phone. Just called the useless customer services automatic answerphone that redirected me to the web. Wonder why I pay @O2 @Telefonica_En
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State Of Mind
(@StateOfMindPost) reported
Having problem getting #Volt on Virgin Media, but you got it on @O2 then try this, make sure your email, phone and home address are the same on both accounts. Ring sales on @virginmedia and ask for one of the volt package. There will get you on a new volt package suited to you.
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Adam "IgnisAFB" Blackburn
(@IgnisAFB) reported
@virginmedia @O2 my Volt benefits have been activated. I have WIFI issues in the bedrooms, currently have wifi boosters. I want to order some wifi pods, but the Connect app tells me registrations are closed. Can I get some help please :)