O2 Outage Report in Canterbury, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 05: Problems at O2
O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (48%)
-
Internet (29%)
-
Total Blackout (15%)
-
Wi-fi (4%)
-
E-mail (3%)
-
TV (%)
Live Outage Map Near Canterbury, Kent, England
The most recent O2 outage reports came from the following cities: Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Wi-fi | |
| Faversham |
Phone | |
| Ashford |
Phone | |
| Canterbury |
Phone | |
| Herne Bay |
Internet | |
| Faversham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
-
Lesley O'Brien
(@lesleyOglass) reported
from
Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
-
NHF
(@kingofbumpers) reported
from
Chestfield, England
@O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5
-
Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
-
Scott Tulloch
(@TattooedAndBald) reported
from
Canterbury, England
@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
-
Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
-
Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
-
Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
-
Tommy Warren
(@TommyWa67064664) reported
from
Chestfield, England
@O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!
-
Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
-
Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 come on when are we getting Esim support and Apple Watch 😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Absentesports
(@AbsentEsportsTm) reported
@virginmedia @TheBHF @O2 And this is why we are moving to BT better service and also better Internet had nothing but problems in the last 3 week with my Internet always cutting off and for £62 a month I'd expect my services to be spot on
-
Philip J ReynoldsTV 🎥 📻 🎙
(@PhilipJReynolds) reported
Hi @O2 outstanding customer service today. First you increase my bill (didn’t mention that during the fancy new upgrade) then I’m on hold for 35 mins? I ask your staff about a data issue then they hand up? I should have went with advise & gone with @EE
-
Ben Toan
(@Toan1Ben) reported
@O2 I've contacted you're customer services seeking a refund taken in December but I'm still waiting for it. #frustrated
-
Jodie Cornelly
(@jodiecornelly) reported
@O2 hi my partner is trying to cancel his sim only contract that he got via virgin media. You’re trying to charge him early termination fees but our email from virgin states that this is waived. What can he do? Nobody seems to know what to do.
-
Anna Averkiou Media
(@AnnaAverkiou) reported
@O2 Seven weeks now - and cannot get through to anyone at Customer Service re provisioning my SIM card. Can someone please just call me?
-
Maria
(@mariamcg68) reported
@O2 I live in WS13 area. The coverage is appalling. Your shop cannot help. Cannot contact you on landline. Helpline kept me waiting for over 15 mins then cut me off. Twice. Poor service for months,paying for a service I don't get. This is a matter for @Ofcom #o2poorservice
-
God only
(@YamaEmilie) reported
@IVP_SUCKS @nathan06320834 @O2 Oh maybe someone should then introduce something like maybe to tackle issues like that in case can be a contributing factors
-
Rick Halpin
(@H8lpo) reported
@O2 are the pay monthly staff under a lot of pressure? I've just had a rude employee hang up on me when I asked about comparing the PAYG with Pay Monthly contracts. After the enormous increase coming to Pay Monthly customers.
-
Ojeaburu Stephen
(@stevicoos) reported
@O2 Good afternoon O2. Am Stephen Ojeaburu with phone number 07423124389 which I was force to use your sim due to Virgin media that I bought. I have 2 issue, first is with the contract, we agreed to keep my number and also to continue paying 10£ that I was paying
-
ᴊᴀᴄᴋ
(@JackSTXR) reported
@O2 Have been appalling lately. Mobile data is extremely slow and does not work properly (including 5G) and text messages are taking hours to receive and to think I pay £80 a month..