O2 Outage Report in Canterbury, Kent, England
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The latest reports from users having issues in Canterbury come from postal codes CT1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Canterbury, Kent, England
The most recent O2 outage reports came from the following cities: Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury |
Phone | |
| Ashford |
Wi-fi | |
| Faversham |
Phone | |
| Ashford |
Phone | |
| Canterbury |
Phone | |
| Herne Bay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Tina Kinsella
(@tina_kinsella) reported
from
Herne Bay, England
@O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.
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Claire Morley
(@clairemorley101) reported
from
Ashford, England
@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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Lesley O'Brien
(@lesleyOglass) reported
from
Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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NHF
(@kingofbumpers) reported
from
Chestfield, England
@O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 come on when are we getting Esim support and Apple Watch 😡
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Tommy Warren
(@TommyWa67064664) reported
from
Chestfield, England
@O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!
-
David Graham
(@DJG1951) reported
from
Chestfield, England
@SteveJoyce14 @O2 Yes very poor in main stand
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Lorraine Brentnall
(@brainiac75) reported
from
Chestfield, England
@O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!
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Scott Tulloch
(@TattooedAndBald) reported
from
Canterbury, England
@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Gary Moore.Author.Flown in Tiger moth/Harvard
(@IndieDover) reported
from
Dover, England
@O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks
-
Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Evie
(@croftyevie) reported
@O2 I organised to send my phone to you with o2 recycle and am awaiting packaging, or even an address to send it to. My quote has now expired and I have been unable to send the phone. Please renew the quote immediately - I should not be losing money because of your poor service.
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Leanne Wheeler
(@LeanneW11479214) reported
@O2 Yes it was . I’ve called perhaps 10 times and I’m still waiting . Last time I called I asked for a manager to call me / this was perhaps a week ago - I was told I’d get a call back in 48 hours - nothing . I’ve raised a complaint - nothing . I’ve emailed fraud - no reply . V poor
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Hannah Boyd
(@hanzboyd) reported
@mikeyroberts81 @O2 Its a fault with android phones. If you go to your PlayStore and uninstall "android system webview" that will solve the problem!
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Jordo
(@Jord019) reported
@O2 Hi, my issue is that my phone isn’t working properly, it’s not receiving any signal, I have tried to speak to someone on the chat function in the app however the person I am talking to is trying to advise me to claim on my insurance when it should in fact be under warranty.
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Aret Kay
(@Passhaaret) reported
@O2 your sending my bills to someone else’s address and have broken every gdpr going, called you Thursday, Friday, Saturday, Sunday and your doing nothing!! @ICOnews if this is screaming a fine I don’t know what is.
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Eddie Prowse
(@Clamfather) reported
@MarkEvansO2 @O2 Nonsense. Who do think believes this tosh. I have to hang out of an upstairs window to even get the weakest of 2G signals. Someone in your organisation is not telling you the truth about how they provide a service.
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Snickety Lemon
(@SnicketyL) reported
@tescomobile @O2 don’t even cover where I’ve moved to. Neighbours say the area has had no network coverage for well over the ten years they’ve lived here. @O2 do nothing about it. They don’t care.
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SammyJay
(@samanthatague10) reported
@O2 what's is wrong with the network. Can't connect to apps and can't get past your automated service for help ?
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Natasha Brand
(@natashakimbrand) reported
@JDtoThepower2 @O2 I have been having the same problems all day
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Kay Kaye 💙
(@JessieLauren19) reported
@O2 looking at getting a new phone for my daughter we just logged into your page and we’ve seen we’ve been being charged £3 per week by Demon Games which we know nothing about can you help with info about this?