O2 Outage Report in Canterbury, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Canterbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Lauren Jean👱🏻♀️ (@laurenjean23) reported from Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Liv (@MrsLivC) reported from Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Stuart Fotheringham (@StooMonster) reported from Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Scott Tulloch (@TattooedAndBald) reported from Canterbury, England
@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
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NHF (@kingofbumpers) reported from Chestfield, England
@O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5
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Daniel Shade (@shade306) reported from Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Liv (@MrsLivC) reported from Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Dave Bruce (@DaveBruce77) reported from Dover, England
@O2 come on when are we getting Esim support and Apple Watch 😡
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Dave Bruce (@DaveBruce77) reported from Dover, England
@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
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Lesley O'Brien (@lesleyOglass) reported from Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Zsuzsanna Cseh (@CsehZsuzsi) reported
@O2 @GoodThingsFdn @virginmedia Spent 1 hr in store 2 be told they cant access my account & can't upgrade 2 replace brocken one. On the phone, talking to 4 people & couldnt cancel contract as a code needed to be sent to dead phone & call me back 2 collect my debit card details.. o2 uou'vr just lost s a custemer
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Lee B (@leeinengland) reported
@O2 don’t even take formal complaints seriously. Moronic South African call centre staff haven’t got a clue. What a **** show.
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ClOuSeThUnDeRbOlT (@_JuSt__Go_) reported
The support team from o2 have been so unhelpful with out issue and even not believing that we recieved a fake phone even after we produced the completely wrong IMEI number, stating that we recieved our iPhone from DPD even though it's completely fake. @O2
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RiRi Images (@ririimages) reported
@O2 your 5G signal is absolutely shocking!!! And when it drops to 4G nothing at all loads. After 17 years with you, think I’m gonna jump ship!! I’m paying for absolute piss poor service!
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Josh (@Parleyyyyyy) reported
@O2 can you please explain why the o2 Priority app won’t let me login through virgin? I’ve tried deleting the app & re installing.
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CraigLote (@Funkyturtl3) reported
@O2 I have been trying to use your online chat via the app and can't get any help. I have been trying to set up my phone since Thursday and still can't make any calls.
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Leons_Dad (@Leonsdad2022) reported
@TelefonicaUK @O2 it's fair to say when you put together your crm, you didn't have the customer in mind. One of the most frustrating amd non user friendly experiences I have ever had.
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Ruth Masterton (@Ruthmasterton) reported
@O2 Dominican Republic. The sim was in my phone for less than 24 hours before I moved to a Dominican SIM card. I have always had o2 travel applied, have never opted out and when I check in my o2 app, it’s showing as active there
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MAPASEKA (@mxpaseka) reported
Welcome to @O2 , when you have a query and they don’t know the answer they will just hang up. Beyond fuming 😤
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DHL Express UK (@dhlexpressuk) reported
@jayjays1986 @O2 @DHLParcelUK Are you able to look into this issue further for Jen? Kind regards, Amrick