O2

O2 Outage Report in Canterbury, Kent, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Canterbury, Kent, England 03/05/2026 04:25

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Canterbury, Kent, England

The most recent O2 outage reports came from the following cities: Herne Bay and Aylesham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHerne Bay Phone
United KingdomAylesham Internet
United KingdomCanterbury Phone
United KingdomAshford Wi-fi
United KingdomFaversham Phone
United KingdomAshford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • DJG1951 David Graham (@DJG1951) reported from Chestfield, England

    @SteveJoyce14 @O2 Yes very poor in main stand

  • TommyWa67064664 Tommy Warren (@TommyWa67064664) reported from Chestfield, England

    @O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!

  • TattooedAndBald Scott Tulloch (@TattooedAndBald) reported from Canterbury, England

    @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • kingofbumpers NHF (@kingofbumpers) reported from Chestfield, England

    @O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • lesleyOglass Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

  • tina_kinsella Tina Kinsella (@tina_kinsella) reported from Herne Bay, England

    @O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • brainiac75 Lorraine Brentnall (@brainiac75) reported from Chestfield, England

    @O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DownwardI Downward 💙 (@DownwardI) reported

    @jwr79 @virginmedia @O2 Ah agree here I got persuaded to pay £10 a month for a Sim from £7 and the signal is awful

  • SaraSnowShine Sara Snow 👩🏻‍💼❄️🇬🇧🏳️‍🌈⚧ (@SaraSnowShine) reported

    @l1ght__eyes @O2 Definitely would recommended trying payg sims from the major players in your area. Years ago I used to be with Orange (now EE), but found O2 better after trying all the network payg sims. Haven't felt the need to switch since.

  • DiggleMark Mark (@DiggleMark) reported

    Chat with @o2 is shockingly bad in their app. Simply ignored. I wonder if their twitter team fares any better?

  • EdwardsHimself Edwardshimself (@EdwardsHimself) reported

    @O2 I had call today from a random number in Leeds, confirming to me that you as my network are selling numbers to cold callers. I’m sure there is a policy/law under GDPR that forbids you to sell my information. Happy to give you a call to discuss cancellation of my contract.

  • tifphotos Tiffanyphotography.a (@tifphotos) reported

    @O2 I can’t seem to be able to get in touch with anyone from your end. My data has been down for more than 3 days. Everything seems to be in order even try to pay my bill early to see if that would do the trick. Regret doing that now. Can someone get back to me?

  • hilary1951 Hilary (@hilary1951) reported

    @O2 I am unable to phone out please can you help me

  • hesaliquid Robert Kelly (@hesaliquid) reported

    @O2 Evening … Can you help? I have had given a iPhone 11 Pro and my PAYG sim from my older iPhone does not seem to work in it?

  • Sloodwrangler Sloodwrangler (@Sloodwrangler) reported

    @O2 @Ofcom Since 27 July 2022 when I got a message saying that you had completed upgrade work in this area and the network was working well, I have received no fewer than 19 notifications of faults! The latest has been ongoing since yesterday morning with no communication. 🤬🤬

  • rebeccas2012 Rebecca❤️ (@rebeccas2012) reported

    Actually never get a phone signal at all @O2 sort it out

  • Jimitakesover Jimi (@Jimitakesover) reported

    @O2 why is your network so slow these days, in Swansea city centre it’s been bad for months , makes me want to jump ship