O2

O2 Outage Report in Canterbury, Kent, England

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The latest reports from users having issues in Canterbury come from postal codes CT1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Canterbury, Kent, England 12/09/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canterbury, Kent, England

The most recent O2 outage reports came from the following cities: Canterbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Phone
United KingdomAshford Wi-fi
United KingdomFaversham Phone
United KingdomAshford Phone
United KingdomCanterbury Phone
United KingdomHerne Bay Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • lesleyOglass Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • TommyWa67064664 Tommy Warren (@TommyWa67064664) reported from Chestfield, England

    @O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • TattooedAndBald Scott Tulloch (@TattooedAndBald) reported from Canterbury, England

    @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • kingofbumpers NHF (@kingofbumpers) reported from Chestfield, England

    @O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ciao_Laura Laura (@Ciao_Laura) reported

    @O2 I have DM’d you now. Four weeks with zero contact from the Fraud department is disgusting customer service. What the hell is going on at O2?!

  • ccourtney_x Courtney (@ccourtney_x) reported

    @o2 you sent me a letter last month saying I can end my contract with no early termination fee, this week I get an email saying I’ll be charged the termination fee and your lovely customer services put me on hold then cut me off! I won’t be paying a thing!!

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported

    @imchases @O2 Not sure it’ll do any help but appreciate it. I’ve been trying to get an answer since November 2019 regarding local masts.

  • smart86y Tom Smart 💙 #stayhomesavelives #savetheNHS💙 (@smart86y) reported

    @O2 what's going on with signal? Been awful most of the weekend in Cornwall, and also back home in Leicester today it's awful.

  • SamJBond Sam J Bond (@SamJBond) reported

    @O2 Called to upgrade my tariff, and it took one of your sales agents 5 minutes to convince me to leave o2 after 14 years. Never had customer service this bad before

  • smart86y Tom Smart 💙 #stayhomesavelives #savetheNHS💙 (@smart86y) reported

    @lillybet2021 @O2 We have also been in Cornwall all weekend on holiday and had awful phone signal, inability to send messages and also poor internet. It's no better back home in Leicester tonight either!

  • sarah_lou_ise_ Sarah Louise ♡ (@sarah_lou_ise_) reported

    @O2 I know for a fact that is not true, as my partner had the same issue (mast issue that only can’t to light when she reported it multiple times) August and you credited her.

  • michaelhiggs87 Michael Higgs (@michaelhiggs87) reported

    What’s with the really bad signal around Dorset @o2

  • AlanSabatino Alan Sabatino (@AlanSabatino) reported

    @O2 Hi there, I've been having poor signal for the last few days. I checked on your service status and it says a phone mast isn't working correctly. Is there a way of finding out when this will get fixed? Im struggling to do anything online.

  • pageybug page🐥 (@pageybug) reported

    @iamdvlan @O2 @easylife damn