O2

O2 Outage Report in Canterbury, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Canterbury, Kent, England 03/13/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Canterbury, Kent, England

The most recent O2 outage reports came from the following cities: Herne Bay and Aylesham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHerne Bay Phone
United KingdomAylesham Internet
United KingdomCanterbury Phone
United KingdomAshford Wi-fi
United KingdomFaversham Phone
United KingdomAshford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • lesleyOglass Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • TommyWa67064664 Tommy Warren (@TommyWa67064664) reported from Chestfield, England

    @O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • kingofbumpers NHF (@kingofbumpers) reported from Chestfield, England

    @O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • TattooedAndBald Scott Tulloch (@TattooedAndBald) reported from Canterbury, England

    @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MatthewTongue Matthew (@MatthewTongue) reported

    @O2 Yes eventually someone answered, but they could not help, as did not have access to the computer systems. apparently need to call back tomorrow before 9pm. So I'm trying again now....... So far been sat on hold again for another 40mins...... Hope they can help today! last chance!

  • JDinhoDDK Joe Ddk (@JDinhoDDK) reported

    @O2 the worst customer service phone line ever. You can’t get in touch with them, if you can they just cancel your call!

  • MatthewTongue Matthew (@MatthewTongue) reported

    @O2 New customer, set up account online for new phone contract. noticed a typo in my email address (.cm instead of .com) in order confirmation. You would think a simple call to O2 would sort. easy? 2 days over 2 hours on hold, still no solution. asking me to visit local store now

  • verywearypaul Paul Sturgess (@verywearypaul) reported

    @O2 switched to you Mon. Phone keeps saying emergency only. Conversation via app is impossible. Not impressed. Probably going back to 3.

  • IanHarmon IanHarmon (@IanHarmon) reported

    @O2 can i have some help porting my number to a new o2 sim? Tried your website and phone support which was a complete waste of time.

  • helenemfoster Helen Foster (@helenemfoster) reported

    @O2 been holding to speak to your customer service team for 35 minutes now. Is anyone there? And no, the answers are not on your website or on My O2. Help!

  • AtcoAlan Atco alan (@AtcoAlan) reported

    @O2 I have also returned it twice and with the issue on going I have replaced my iPhone for a new one and had my sim replaced this has made no change of anything it’s worse now

  • r22aug r22aug (@r22aug) reported

    @O2 I have placed an order today for new tariff,the confirmation order shows a phone and sun to a completely different address. Help!

  • LordLokkum Lee (@LordLokkum) reported

    @O2 hey guys I brought a iPhone 2nd hand for my daughter but it’s locked to your network. How can I get it unlocked if I’m not a o2 customer? Thanks

  • kendall1tau Ori (@kendall1tau) reported

    @O2 Aren’t you 50% owned by @TelefonicaUK ? who own 100% of @giffgaff ? The phone is locked to your network surely you must of come across the situation before and could help ?