O2

O2 Outage Report in Canterbury, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Canterbury, Kent, England 09/18/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • TattooedAndBald Scott Tulloch (@TattooedAndBald) reported from Canterbury, England

    @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

  • kingofbumpers NHF (@kingofbumpers) reported from Chestfield, England

    @O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • lesleyOglass Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CsehZsuzsi Zsuzsanna Cseh (@CsehZsuzsi) reported

    @O2 @GoodThingsFdn @virginmedia Spent 1 hr in store 2 be told they cant access my account & can't upgrade 2 replace brocken one. On the phone, talking to 4 people & couldnt cancel contract as a code needed to be sent to dead phone & call me back 2 collect my debit card details.. o2 uou'vr just lost s a custemer

  • leeinengland Lee B (@leeinengland) reported

    @O2 don’t even take formal complaints seriously. Moronic South African call centre staff haven’t got a clue. What a **** show.

  • _JuSt__Go_ ClOuSeThUnDeRbOlT (@_JuSt__Go_) reported

    The support team from o2 have been so unhelpful with out issue and even not believing that we recieved a fake phone even after we produced the completely wrong IMEI number, stating that we recieved our iPhone from DPD even though it's completely fake. @O2

  • ririimages RiRi Images (@ririimages) reported

    @O2 your 5G signal is absolutely shocking!!! And when it drops to 4G nothing at all loads. After 17 years with you, think I’m gonna jump ship!! I’m paying for absolute piss poor service!

  • Parleyyyyyy Josh (@Parleyyyyyy) reported

    @O2 can you please explain why the o2 Priority app won’t let me login through virgin? I’ve tried deleting the app & re installing.

  • Funkyturtl3 CraigLote (@Funkyturtl3) reported

    @O2 I have been trying to use your online chat via the app and can't get any help. I have been trying to set up my phone since Thursday and still can't make any calls.

  • Leonsdad2022 Leons_Dad (@Leonsdad2022) reported

    @TelefonicaUK @O2 it's fair to say when you put together your crm, you didn't have the customer in mind. One of the most frustrating amd non user friendly experiences I have ever had.

  • Ruthmasterton Ruth Masterton (@Ruthmasterton) reported

    @O2 Dominican Republic. The sim was in my phone for less than 24 hours before I moved to a Dominican SIM card. I have always had o2 travel applied, have never opted out and when I check in my o2 app, it’s showing as active there

  • mxpaseka MAPASEKA (@mxpaseka) reported

    Welcome to @O2 , when you have a query and they don’t know the answer they will just hang up. Beyond fuming 😤

  • dhlexpressuk DHL Express UK (@dhlexpressuk) reported

    @jayjays1986 @O2 @DHLParcelUK Are you able to look into this issue further for Jen? Kind regards, Amrick