O2

O2 Outage Report in Canterbury, Kent, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Canterbury, Kent, England 09/09/2025 08:10

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • TommyWa67064664 Tommy Warren (@TommyWa67064664) reported from Chestfield, England

    @O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!

  • TattooedAndBald Scott Tulloch (@TattooedAndBald) reported from Canterbury, England

    @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

  • lesleyOglass Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

  • kingofbumpers NHF (@kingofbumpers) reported from Chestfield, England

    @O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5

  • tina_kinsella Tina Kinsella (@tina_kinsella) reported from Herne Bay, England

    @O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • DJG1951 David Graham (@DJG1951) reported from Chestfield, England

    @SteveJoyce14 @O2 Yes very poor in main stand

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Im5tu Stuart Blackler (@Im5tu) reported

    @O2 Any ETA on when you're website is going to be back? Login on mobile app and website is not working with 5XX errors

  • garylawton gary (@garylawton) reported

    @O2 Thanks, good to know it's being looked at. Do you have ETA? Please do let me know when the problem's solved

  • MadisanKelsey Madisan Kelsey✌️ (@MadisanKelsey) reported

    I’ve had my new phone since Friday and still can’t use it properly because @O2 ‘s sim swap service isn’t working properly😩

  • KR4M316 KR4M (@KR4M316) reported

    @O2 hi i ordered a phone today cause i thought my one had broke. But the issue has sorted itself. How do i cancel it?

  • garylawton gary (@garylawton) reported

    Hi @O2 , what's going on with your provisioning systems ? Waiting 48 hours for a sim swap isn't on.... Customer services have no idea what's happening

  • Th3or Theo (@Th3or) reported

    @O2 can you please explain why I have no data on any network outside the EU? I’ve signed up for the higher travel data allowance, I’ve restarted the phone and still there is no 3G/4G coverage at all. No answers or replies on the My O2 chat either

  • Annief54 Anne Fowlds (@Annief54) reported

    @O2 Sorry that was yesterday today using BT Wi-Fi no problem

  • Im5tu Stuart Blackler (@Im5tu) reported

    @O2 You can't even get as far as putting those details in on the website - login is completely broken

  • DanielS09649846 Daniel Sharman (@DanielS09649846) reported

    @O2 It is incredibly inconvenient,as you know. The latest 24hr period will be ending 6:30 tonight, by which time support looks like it will be shut . I have been rebooting regularly to check

  • RoryHegarty Rory Hegarty (@RoryHegarty) reported

    @O2 @Xtazee Same here. Website seems to be down I get an error message when I try to sign in