O2

O2 Outage Report in Canterbury, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Canterbury, Kent, England 04/01/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Canterbury, Kent, England

The most recent O2 outage reports came from the following cities: Ashford and Herne Bay.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Phone
United KingdomHerne Bay Phone
United KingdomAylesham Internet
United KingdomCanterbury Phone
United KingdomAshford Wi-fi
United KingdomFaversham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • TommyWa67064664 Tommy Warren (@TommyWa67064664) reported from Chestfield, England

    @O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • lesleyOglass Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • TattooedAndBald Scott Tulloch (@TattooedAndBald) reported from Canterbury, England

    @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

  • DJG1951 David Graham (@DJG1951) reported from Chestfield, England

    @SteveJoyce14 @O2 Yes very poor in main stand

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • kingofbumpers NHF (@kingofbumpers) reported from Chestfield, England

    @O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5

  • tina_kinsella Tina Kinsella (@tina_kinsella) reported from Herne Bay, England

    @O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Bungo2112 Frying Tonight 💙 (@Bungo2112) reported

    @RevRichardColes @O2 Cancel your direct debit? I should think they'll soon be in touch?

  • Sammiebutler88 Samantha Bull (@Sammiebutler88) reported

    @O2 atleast once a week now I am getting messages to say a mast in my area is not working, the signal is extremely hit and miss and trying to make a phone call is very difficult even on days when I dont get the mast messages. Can you explain what is going on? Can't contact online

  • JadeGresswell Jadey Lou (@JadeGresswell) reported

    @O2 I’m still not getting anywhere with my issue.

  • iamstu9 Stu (@iamstu9) reported

    @O2 can’t buy any sim deals as your websites are down, every redirect 404 error (@MoneySupermkt @UswitchUK)….. #o2down

  • Hathor32563459 Hathor (@Hathor32563459) reported

    @O2 treat people like dirt, then expect respect. Dream on!

  • niamhskinner Niamh Skinner #BLM✊🏽✊🏾✊🏿 (@niamhskinner) reported

    Anyone else’s 4G mega temperamental on @O2 at the moment? Phones acting like it’s got no signal with full bars and 4G 😩

  • AnneLawtey Anne Lawtey (@AnneLawtey) reported

    @RevRichardColes @O2 I once lost my cool in an automated phone system (sorry can’t remember which one), screamed, very loudly, down the phone “I need to speak to a human being” - lo & behold the line clicked and a person was there.

  • JadeGresswell Jadey Lou (@JadeGresswell) reported

    Really disappointed with @O2 after being a customer for 8/9 years, I’ll be taking my custom elsewhere in a few months 👋🏻 no help whatsoever.

  • CathyBlake15 Cathy Blake (@CathyBlake15) reported

    @RevRichardColes @O2 If you find out, PLEASE let me know ! Have so many issues and the shop is no help.

  • joeylk71 Joanne Gray (@joeylk71) reported

    @RevRichardColes @O2 Use their online chat service on the website - it's the nearest you'll get.