O2 outages and service status in Canterbury, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Canterbury, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Canterbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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NHF (@kingofbumpers) reported from Chestfield, England@O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5
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Liv (@MrsLivC) reported from Ashford, England@O2 You don't care as long as you get your money each month! No customer care!
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Dave Bruce (@DaveBruce77) reported from Dover, England@O2 come on when are we getting Esim support and Apple Watch 😡
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Dave Bruce (@DaveBruce77) reported from Dover, England@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
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Scott Tulloch (@TattooedAndBald) reported from Canterbury, England@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
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David Graham (@DJG1951) reported from Chestfield, England@SteveJoyce14 @O2 Yes very poor in main stand
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Stuart Fotheringham (@StooMonster) reported from Ashford, England@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Lauren Jean👱🏻♀️ (@laurenjean23) reported from Ashford, EnglandWhen @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Tommy Warren (@TommyWa67064664) reported from Chestfield, England@O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!
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Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported from Dover, England@O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks
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Liv (@MrsLivC) reported from Ashford, England@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Tina Kinsella (@tina_kinsella) reported from Herne Bay, England@O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.
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Claire Morley (@clairemorley101) reported from Ashford, England@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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Daniel Shade (@shade306) reported from Ashford, England@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Lesley O'Brien (@lesleyOglass) reported from Warden, England@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Lorraine Brentnall (@brainiac75) reported from Chestfield, England@O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Laraine Kempster (@londonlaraine) reported3 Days no service, I am 70, disabled, and your still lying saying its a Mast problem when my phone says SIM NOT PROVISIONED. I cannot make an urgent call and your chat team say they can't help. @O2
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Max Kansas (@KansasMax) reported@O2 unbelievable that I cannot get help blocking my SIM after my phone was stolen. Please help me sort this out
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Zoe Fraser (@zoeeboey) reported@O2 I'm trying to cancel my contract however it says to call a number. The issue being I have been unable to call or receive for over 4 months hence why I want to cancel my contract. Please advise
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Jade (@Jade66755388) reported@O2 Why tell me my signal issue is resolved when it’s not! I’ve been stuck like this since March why won’t you sort it? I want compensation or I will take it further!
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Andy (@sadelta99) reported@O2 yet again signal issues in CB24 area - only one bar signal and 5G dropping out to 4g which is practically useless here
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Monk (@i_Charizard) reported@virginmedia and @O2 are killing me. 14 hour shift and I get home and my WiFi isn't working and it's taken me 25 mins to send this tweet cos o2s network is shite
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Willlyep (@willyepp) reported@O2 how are your systems so fundamentally broken? Cannot login on the app, cannot login through the website (tried incognito mode also). Been happening for months and months - surely you must be aware of this problem? How is it taking so long to be fixed!!
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Ady Hewitt (@adyhewitt) reported@O2 There has been a mix up with mobile plans and the wrong one got deleted - on speaking to the customer service representative I had no confidence he grasped the issue
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jmcconville710 (@jmcconville710) reported@O2 could someone contact me please about a charge for an O2 SIM card we never requested , received , used or needed . Jim
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Matt Ray (@mattstingray) reportedThinking of switching from @O2 because their network is lacking. Haven’t been able to get decent signal at all for months and today, could get signal when I was in direct line of sight of one of their masts.