O2 Outage Report in Canterbury, Kent, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Canterbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (53%)
-
Internet (29%)
-
Total Blackout (12%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Canterbury, Kent, England
The most recent O2 outage reports came from the following cities: Aylesham.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesham |
Internet | |
| Canterbury |
Phone | |
| Ashford |
Wi-fi | |
| Faversham |
Phone | |
| Ashford |
Phone | |
| Canterbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
-
Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
-
Lorraine Brentnall
(@brainiac75) reported
from
Chestfield, England
@O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!
-
Scott Tulloch
(@TattooedAndBald) reported
from
Canterbury, England
@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
-
Tina Kinsella
(@tina_kinsella) reported
from
Herne Bay, England
@O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.
-
Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
-
David Graham
(@DJG1951) reported
from
Chestfield, England
@SteveJoyce14 @O2 Yes very poor in main stand
-
Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
-
Lesley O'Brien
(@lesleyOglass) reported
from
Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
-
Tommy Warren
(@TommyWa67064664) reported
from
Chestfield, England
@O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!
-
Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 come on when are we getting Esim support and Apple Watch 😡
-
Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
-
Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
-
NHF
(@kingofbumpers) reported
from
Chestfield, England
@O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
jarrad
(@Jadders94) reported
@O2 I returned my item and the accessory on 11/12/2020. you got them on 14/12/2020. I'm still waiting for a refund after having to phone up over 20 times just to constantly be told to wait 5-7 days. Now I'm told to wait 21 days? What is your problem?
-
Holly Robinson
(@HollyR88) reported
@O2 It doesn't seem to be a WiFi issue. As I'm not getting voicemail notifications or text notifications on 4g until hours later!
-
Holly Robinson
(@HollyR88) reported
@O2 My phone is never off. So as soon as I get 4g I'm pretty sure I should get the notifications!? I get app notifications so why not texts or voicemails!?
-
Natasha Kerry
(@YogaWithNatasha) reported
What is going on with O2 at the moment? Their webchat doesn't work, purchasing an upgrade on their website doesn't work and I was on hold for the better part of two hours yesterday while phones just rang out... and all I want to do is give you my money!! @O2 horrendous service!
-
Ed
(@EddySmithRN) reported
@O2 I get alot of calls from strangers and sometimes when people call me (despite us both having signal and being in the same room) it doesn't come through
-
B
(@bebangtheory) reported
@O2 what's the matter with your signal?? Every week I there will always be episodes of me not being able to make and receive phone calls. I am having the same problems today again for the past two days!
-
karen kilpatrick
(@kazkilpatrick) reported
@O2 Loyal customer probably in excess of 10 years. With 2 contracts, yet no help whatsoever today on a live chat. I am still on the live chat now and it is pointless
-
Lewis McNamara
(@tattoomrmagoo) reported
@O2 my job entails me needing it all hours especially now as a keyworker. I couldn't send it to be repaired and the issue would have happened again. My issue is the T&C absolves you entirely & penalises me financially, when you'd never have offered anything other than repair..
-
Mike Rodwell
(@mbrodwell) reported
from
Hambrook, England
@O2 I have been plagued by cold calls from you guys of late offering a discount on my service. I don’t even have a contract with you! Today, exasperated, I requested my number be removed from your list and that I was pissed off receiving these calls. I was told to “**** off”
-
☠ Mr. GothikRokkit ☠
(@GothikRokkit) reported
@O2 I have been trying to pay off my device plan & move to a sim only deal for months now! Your phone lines do not answer. How much compensation do I get for this? Or do I have to take you to Court? A customer of 15 years +