O2 outages and service status in Canterbury, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Canterbury, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Canterbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Canterbury, England
The most recent O2 outage reports came from the following cities: Ashford, and Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford
|
12 days ago | |
|
Canterbury
|
Phone | 1 month ago |
|
Ashford
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Tommy Warren (@TommyWa67064664) reported from Chestfield, England@O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!
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Liv (@MrsLivC) reported from Ashford, England@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Lesley O'Brien (@lesleyOglass) reported from Warden, England@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Stuart Fotheringham (@StooMonster) reported from Ashford, England@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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David Graham (@DJG1951) reported from Chestfield, England@SteveJoyce14 @O2 Yes very poor in main stand
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Liv (@MrsLivC) reported from Ashford, England@O2 You don't care as long as you get your money each month! No customer care!
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Tina Kinsella (@tina_kinsella) reported from Herne Bay, England@O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.
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Lorraine Brentnall (@brainiac75) reported from Chestfield, England@O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!
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Daniel Shade (@shade306) reported from Ashford, England@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Dave Bruce (@DaveBruce77) reported from Dover, England@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
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Scott Tulloch (@TattooedAndBald) reported from Canterbury, England@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
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NHF (@kingofbumpers) reported from Chestfield, England@O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5
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Dave Bruce (@DaveBruce77) reported from Dover, England@O2 come on when are we getting Esim support and Apple Watch 😡
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Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported from Dover, England@O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks
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Claire Morley (@clairemorley101) reported from Ashford, England@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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Lauren Jean👱🏻♀️ (@laurenjean23) reported from Ashford, EnglandWhen @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported@O2 @TomTugendhat I never have a signal in Surbiton & yet you say ‘good coverage’ You just lie.
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RichardAngell (@Groundhopperno1) reported@O2 hi O2 can you help me with an issue on my account? 3 lines customer for over 20 years and I’m struggling to get the loyalty discount and also the local 5g mast has been out of action since December and I’ve been paying for an airtime contract that hasn’t given me a service
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gary parsons (@gazparsons10) reported@MapdraughterUK @O2 awful, will be changing provider as soon as out of contract
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Shauney Connor (@toryshaun) reported@TomTugendhat @O2 @EE Don’t come to Shropshire. In some areas like my parish signal is next to nothing. Lucky to get 3 bars on a good day!
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Ｍｏｒｇａｎ 🇾🇪💫 (@Morgan7MJ) reportedSignal just gets worse and worse in the UK, in Chester train station atm and what used to work not too bad isn’t working at all and I’m on 4G full bars and nothing is loading or working. It’s pretty bad considering a place like Chester @O2
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ᗪᗩᐯE (@Jaxstad) reported@O2 Can't even call in to discuss my account It's that bad. I'm out of contract so I guess I'm going elsewhere.
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Jonathan (@JonM01) reported@O2 @Ofcom @o2 Why have you started responding to other customers when you stated you don’t deal with issues on here any more???
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Pete ‘Moose’ Jousiffe 🇬🇧 🏴 (@karakashin) reported@O2 Awful service from your chat service.
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James Sutton (@jamesbwfc) reported@O2 hi, my PUK code on my online account is not working on my o2 SIM to unlock it. it's working and then lets me set a new SIM pin but then says 'incorrect PUK code'. Can you advise?
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Rico (@bigcash1717) reported@O2 Hi O2. Could someone please ask the Complaints Team to review complaint reference C-2805267674? The complaint was acknowledged on 29 May with a 28-day investigation timeframe, but I've not yet received a substantive response despite following up by email. Thanks.