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O2 outages and service status in Canterbury, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Canterbury, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Canterbury come from postal codes CT1 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Canterbury, England

The most recent O2 outage reports came from the following cities: Canterbury.

CityProblem TypeReport Time
Canterbury Phone 11 days ago
Ashford Phone 3 months ago
Herne Bay Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • TommyWa67064664
    Tommy Warren (@TommyWa67064664) reported from Chestfield, England

    @O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!

  • DaveBruce77
    Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • kingofbumpers
    NHF (@kingofbumpers) reported from Chestfield, England

    @O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5

  • lesleyOglass
    Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

  • DaveBruce77
    Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • tina_kinsella
    Tina Kinsella (@tina_kinsella) reported from Herne Bay, England

    @O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.

  • clairemorley101
    Claire Morley (@clairemorley101) reported from Ashford, England

    @O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?

  • TattooedAndBald
    Scott Tulloch (@TattooedAndBald) reported from Canterbury, England

    @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

  • DJG1951
    David Graham (@DJG1951) reported from Chestfield, England

    @SteveJoyce14 @O2 Yes very poor in main stand

  • MrsLivC
    Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • MrsLivC
    Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • IndieDover
    Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported from Dover, England

    @O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks

  • StooMonster
    Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • brainiac75
    Lorraine Brentnall (@brainiac75) reported from Chestfield, England

    @O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!

  • laurenjean23
    Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • me_marifi
    Marifi (@me_marifi) reported

    . @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP

  • Bov__
    Gary (@Bov__) reported

    @chipstuart67 @O2 I mean it would be unusual for a big corporation like o2 to only be interested in money and not give a **** about their customers……

  • TaniiyaOx
    Taniya Begum (@TaniiyaOx) reported

    @O2 Hi is WhatsApp down on 02? My messages are not going through but everything else is working

  • CharlotteW_R
    Charlotte (@CharlotteW_R) reported

    @O2 Thankyou. I sent postcode in messenger and as said prior, lots of people within the area have said there has been a massive decline in o2 signal in the last 6wks so something is not right

  • cpfcjc
    CPFC J (@cpfcjc) reported

    Anyone else having issues with @O2 not responding to customer emails? Reception has been awful for months. I go into the shop & the staff say, "Yeah, we know it's the mast on top of a block of flats & don't know when it will be fixed." So I email twice and still get no answer.

  • Isa_Yolina
    Isadora (@Isa_Yolina) reported

    @marcd86 @O2 I have the same issue

  • MisfitsWorld20
    Misfits World 🎮📸🕹🎦 (@MisfitsWorld20) reported

    @princessmel_87 @O2 Some kinda spin to win thing now & they say its only in the app but as u know when u click to enter it automatically opens to the mobile Internet which they now say isn't where it's meant to be, hopefully they'll fix it & give another chance to everyone,

  • nitcordx
    nitcord (@nitcordx) reported

    @O2 do you even accept new customers? first, the system accepted me, and i passed the credit check, but when i got to the eligibility check it marked my revolut card and a card from a traditional bank as fraud. the next day, i got this message (along with server configuration errors???) it's almost been four days since i was supposed to receive my callback, still nothing to this day i'm not the only one experiencing these problems, i even tried browsing the community forums but to my surprise they are also down please fix your broken system, not even your support team knows what's going on...

  • Tutyweasley
    Tutyweasley (@Tutyweasley) reported

    @O2 Hi, I have o2 sim but in Japan for a travel, just want to receive calls and texts but sim is not getting connected with any service provider and my voice calls getting rejected. I need your help to increase spend cap if needed to cancel this block so that Ireceive voice call

  • Jaxstad
    ᗪᗩᐯE (@Jaxstad) reported

    Upgrading with @O2 pricing is an absolute joke! 20 year customer counts for nothing. They want to lock you in with an already stupid monthly for 36 months and increase every year on top!!