O2 Outage Report in Dover, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dover, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 02: Problems at O2
O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Dover, England
Latest outage, problems and issue reports in Dover and nearby locations:
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Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported from Dover, England
@O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks
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Miss P (@Diana_Parnell) reported from Deal, England
Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯
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Pat Axton (@pataxton) reported from Kingsdown, England
@O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!
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Scott Tulloch (@TattooedAndBald) reported from Canterbury, England
@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
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Sam Hutchings (@Smutchings) reported from Deal, England
@DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.
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Dave Bruce (@DaveBruce77) reported from Dover, England
@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
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Dave Bruce (@DaveBruce77) reported from Dover, England
@O2 come on when are we getting Esim support and Apple Watch 😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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VISTA IMPERMEABLE (@0xLaolu) reported
Absolutely disgusted with @O2 customer service. It’s been over a MONTH and my complaint is still unresolved and now it’s damaged my credit file. This is unacceptable. I’ll be escalating this to the Communications Ombudsman.
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James (@madmedicalman) reported
@O2 absolutely fuming - you tell me I owe £22.34 & have passed to debt recovery…. Yet My O2 app says I am up to date on payments. I can’t see anywhere money is owed! Trying to speak to someone in customer services is awful. 20 mins and I am now thinking of leaving O2!
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Natalie Braithwaite (@natalieb2689) reported
@virginmedia @O2 We’ve been without broadband completely since Friday lunchtime. Fix time keeps getting delayed. All phones on o2 and all down to 3G, occasionally 4G so cannot use my hotspot in order to work. This is ridiculous considering how much money I pay out on airtime!
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тeeĸѕ (@BADDST_TEEKS) reported
Excuse me @O2 why is your 5g **** and then when I try to claim money back for your ****** connection, I have your ****** colleagues tell me to turn my phone on and off? Don’t piss me
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Natalie Braithwaite (@natalieb2689) reported
@virginmedia @O2 been without broadband since Friday lunchtime - now down to 3G on o2 so can’t even use my hotspot. Any guidance?
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Ant Trevers-Footitt (@FootittAnt) reported
@O2 I had no success at all. It’s really poor and quite stressful - especially when dealing with cancer treatment on the side I received a letter in the post today demanding the £11 or debt collectors will be involved. I’ve done a transfer via bank account.
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mamon (@silentobsello) reported
@O2 this is so frustrating, no network for over a day now. You are not responding to my DMs. I urgently need my PAC number. Constant gaslighting that the network issue has been resolved.
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Craig (@C_R_J_W_71) reported
@Grezzy1111 @O2 Don’t do it , only join O2 if you want to go for days with no internet or mobile signal , with no information of why or how long the fix will be , worst customer service of any mobile provider
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Kathleen Beedles (@KathleenBeedles) reported
@O2 experiencing very bad signal at IV28 but your signal checker says no fault. There must be. We have no landline, only mobile, so this is a critical issue. Please advise?
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#HelloMyNameIs Chris 🇬🇧 💙 (@ChrisLincoln80) reported
@JamiePinner @O2 I turned my phone off and back on again last night and it reset the no signal , so working again