O2

O2 Outage Report in Dover, Kent, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dover, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Dover, Kent, England 10/20/2025 11:45

October 20: Problems at O2

O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Dover, England

Latest outage, problems and issue reports in Dover and nearby locations:

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • TattooedAndBald Scott Tulloch (@TattooedAndBald) reported from Canterbury, England

    @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

  • Diana_Parnell Miss P (@Diana_Parnell) reported from Deal, England

    Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

  • Smutchings Sam Hutchings (@Smutchings) reported from Deal, England

    @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

  • pataxton Pat Axton (@pataxton) reported from Kingsdown, England

    @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Bobbyfagan1985 Bobby Im The Problem Fagan (@Bobbyfagan1985) reported

    @O2 not happy with phone call just revived trying 2 say I have 2 options in what 2 accept in a offer, I have other option hang up, I can imagine vulnerable people would just go along with it, unprofessional

  • mickyjayuk MJ (@mickyjayuk) reported

    @O2 This isn't something just happening today, this has been going on for a few weeks and despite the fact your network coverage says its fine, it is not. Not been able to get 5g since the switch over. I would never sign up for o2 you're terrible. Not happy @virginmedia

  • GeorgeSim3 George Sim (@GeorgeSim3) reported

    @O2 Can you please advise if there’s any mobile connection issues in the AB23 area please, I’m unable to get a signal??.. 🤔🤔😡😡

  • aaronJ89 Aaron (@aaronJ89) reported

    Never go with @O2 . Signal is absolutely pants.

  • Jooode01 JAK (@Jooode01) reported

    @O2 Hi I’m trying to set up a contract with you but my address is not on the drop down list? Can you help?

  • jac_charlotte Charlotte Taylor (@jac_charlotte) reported

    @O2 I don’t have access to Wifi. Do you know roughly how long the problem will take to be resolved? I’m due a baby any day so kind of need my phone to be working 🙄😬

  • fleckybec becky fleck (@fleckybec) reported

    @O2 I’ve already repeated the tale to 7 O2 people (and once was on hold for 10minutes before the call cut out so didn’t even get to speak to anyone). Forgive me if after taking most of today to get this far if I don’t repeat it again. Let’s see if it actually gets resolved (Friday)

  • bazza_gee Bazza Gee (@bazza_gee) reported

    @O2 how, in 2022, is it possible you don’t have a 4G signal in GU18 literally a few hundred yards from the M3 motorway? Hopeless.

  • david89eaton David Eaton (@david89eaton) reported

    @O2 You’ve disconnected my service after your agent failed to set me up on a payment plan as requested in mid-July. I’m now completely disconnected, and my phone has essentially now become an iPod Touch. Called from a pay phone and hung up on 4 times. Disgusting. I need your help

  • martincottle Martin Cottle (@martincottle) reported

    @O2 delighted to have been able to get some service after three hours of trying. Awful company. Awful service.