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O2 outages and service status in Folkestone, England

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  • O2 generated 0 outage signals in the last 24 hours around Folkestone, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

  • DaveBruce77
    Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • IndieDover
    Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported from Dover, England

    @O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks

  • pataxton
    Pat Axton (@pataxton) reported from Kingsdown, England

    @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

  • Smutchings
    Sam Hutchings (@Smutchings) reported from Deal, England

    @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

  • DaveBruce77
    Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • Diana_Parnell
    Miss P (@Diana_Parnell) reported from Deal, England

    Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sociedadboy
    mark (@sociedadboy) reported

    @O2 Naw ur bloody useless no point in writimg or emailing any more .just take money even though it was a written cancelation .u dont give a crap

  • RogerR4BBIT
    Martin Renel (@RogerR4BBIT) reported

    @O2 have a multi SIM contract & it is impossible to get a PAC code for one of them despite you being legally required to do so. Text doesn't work for multi SIM and website gets stuck in a loop back to main account page every time. No one has picked up the phone in 3 lengthy calls

  • CarwynElisD
    Carwyn (@CarwynElisD) reported

    @O2 Hi how do I log a complaint about being ignored here by @O2 when you asked me to DM you, then you dont reply - @financialombuds

  • BritsB4Boats
    𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BritsB4Boats) reported

    Has anyone had any experience of making an ombudsman complaint against @O2 (or other network)? They’ve not billed me correctly for almost half a year now, adding charges for a phone I sent back in January (with their prepaid packaging, and I gave them Royal Mail’s tracking number for it). They’ve also abruptly ended a payment plan I was on, allegedly because it “automatically terminated” when my account was credited for the charges for my previous phone, which should not have been added. I’ve tried asking them for help today, but they have been ******* useless

  • suzanna1066
    SuzyA 🇵🇸🇫🇷 (@suzanna1066) reported

    @arokorol @O2 Some people have real ******* problems.

  • Stroller459
    Basher (@Stroller459) reported

    @O2 Your app is so bad I'm trying to chat to someone and your virtual assistant is looping me around again.Ive closed the app, cleared history why is it so difficult. I've tried direct messaging you on here and can't even do that. So frustrating 😡

  • ccsnugglez25
    Ceri Summers (@ccsnugglez25) reported

    @O2 Been trying to report a simcard scam call iv been getting for a few days. website seems to be directing me to a help desk or live chat which is automated. who do i cantact?

  • TheWhogg
    Emeritus Prof Alpaca McSputum (@TheWhogg) reported

    @OzSabb77 @arokorol @O2 Yep he's only a few miles away from the PLA-controlled areas. Probably the first signal it found (especially if the plane landed from the east) followed by a closer one. I had to turn off roaming after visiting Bayt Lehm for fear of being billed thousands.

  • krissy100283
    Krissy Dawson (@krissy100283) reported

    @O2 can you kindly explain why I've had a phone call from yourselves every day for 2 weeks when I'm a Vodafone customer??

  • mynnoj
    P.G. Chodehouse (@mynnoj) reported

    @arokorol @O2 Get some real problems