O2

O2 Outage Report in Folkestone, Kent, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Folkestone come from postal codes CT20.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Folkestone, Kent, England 02/13/2026 07:05

February 13: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Folkestone, Kent, England

The most recent O2 outage reports came from the following cities: Folkestone and Aylesham.

Loading map, please wait...
City Problem Type Report Time
United KingdomFolkestone Phone
United KingdomAylesham Internet
United KingdomFolkestone Phone
United KingdomDeal Phone
United KingdomDeal Phone
United KingdomDover Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • Smutchings Sam Hutchings (@Smutchings) reported from Deal, England

    @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

  • Diana_Parnell Miss P (@Diana_Parnell) reported from Deal, England

    Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

  • IndieDover Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported from Dover, England

    @O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • pataxton Pat Axton (@pataxton) reported from Kingsdown, England

    @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • linuxdaddy Justin Cook (he/him) (@linuxdaddy) reported

    @O2 after several calls, you have incorrectly terminated my account which is now adversely affecting my credit. I called again with call dropped. No one has returned my call. Issue persists. When will the madness end?

  • aabradys A.Brady (@aabradys) reported

    @O2 tried to report poor/loss of signal at my home but it won’t accept the report. Can you help.

  • Paul92821963 Paul (@Paul92821963) reported

    . @O2 All I want is for my upgrade to be cancelled and to receive a refund for the items I never received. Why is that so difficult to arrange?

  • msvnoir V 🐝 (@msvnoir) reported from Peterborough, England

    upgraded my phone a while ago but only put the new sim in yesterday but can’t even use it because apparently there’s “no signal”. turning off and on didn’t help, neither did putting on and off the airplane mode. what the hell @O2

  • Sloodwrangler Sloodwrangler (@Sloodwrangler) reported

    @O2 are you having system troubles today? Trying to pay my bill and twice on app and once on laptop it doesn't seem to process? I don't usually have any problems and the money is there?

  • JJLCullen2008 John ⚪⚫⚪⚫🇸🇦🇸🇦🇸🇦 (@JJLCullen2008) reported

    @O2 Yes my bill is upto date, it went out yesterday morning you've still not given me a number or resolution on how to speak to someone. Can paying customers no longer speak to someone? #useless

  • X8x8sX x 😼🖕💚⚫🇵🇸 🇪🇺🏴 (@X8x8sX) reported

    @o2 Most pathetic excuse for a network provider ever #telefonica #o2

  • CFOXY5 CFox (@CFOXY5) reported

    @TelefonicaUK @MarkEvansO2 @O2 Really pls tell me who as I waited 11 months as a customer u have driven me to a nerve wreck

  • buntain_dina Dina Buntain (@buntain_dina) reported

    @O2 the signal is down and how long will it be before it gets back to normal

  • staceycoralx stacey (@staceycoralx) reported

    @O2 is your website and app down today???? Why have I been trying to make a payment for my phone Bill for over an hour, can’t get through to an advisor and online web chat won’t work either 🙃