O2

O2 Outage Report in Folkestone, Kent, England

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The latest reports from users having issues in Folkestone come from postal codes CT20.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Folkestone, Kent, England 03/03/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Folkestone, Kent, England

The most recent O2 outage reports came from the following cities: Folkestone and Aylesham.

Loading map, please wait...
City Problem Type Report Time
United KingdomFolkestone Phone
United KingdomAylesham Internet
United KingdomFolkestone Phone
United KingdomDeal Phone
United KingdomDeal Phone
United KingdomDover Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • pataxton Pat Axton (@pataxton) reported from Kingsdown, England

    @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • Diana_Parnell Miss P (@Diana_Parnell) reported from Deal, England

    Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

  • Smutchings Sam Hutchings (@Smutchings) reported from Deal, England

    @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

  • IndieDover Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported from Dover, England

    @O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • weRfubard JenO (@weRfubard) reported

    @O2 Congratulations on the worst customer service. Operatives are either rude or clumsy that they keep cutting people off. I'm going with rude!

  • SamDaffodilReed Sam Reed (@SamDaffodilReed) reported

    @O2 I need a little help, can someone please respond to my DM

  • CrystalMapaya Mbolecza (@CrystalMapaya) reported

    @o2 I'm requesting a call back from a manager regarding my deposit refund that's due on my account today. I've called 4 times the phone has been put down by your delightful staff.

  • Tommy1910_ Tommy (@Tommy1910_) reported

    Name a company with worse customer service than @o2

  • RAFS_RULE Rafael (@RAFS_RULE) reported

    How difficult can it be to move a my old mobile number to the new phone contract. I have been trying for 10 days now without success @O2. If it isn’t working by Saturday i shall cancel the contract.

  • lynsey1312 lynsey1312 (@lynsey1312) reported

    @O2 hey I tried to redeem my coffee today at @GreggsOfficial and the app crashed! This happens quite regularly 😩Help a gal get her caffeine fix please! 🙏

  • RachelB73455158 Bella (@RachelB73455158) reported

    @O2 @virginmedia Do you have a customer service email address to cancel my o2 sim please ? They aren’t responding to me

  • join4te Jay (@join4te) reported

    @O2 Day 126 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • Ambz1810 Amber James ♡ (@Ambz1810) reported

    @O2 I’ve had no signal for 2 days…I have checked our area and there isn’t any current issues.

  • ZombieGodzilla Roxie (@ZombieGodzilla) reported

    @O2 no reply to complaint emails or DMs. Heard nothing since the end of Feb 😡