O2

O2 Outage Report in Folkestone, Kent, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Folkestone, Kent, England 09/16/2025 16:45

September 16: Problems at O2

O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

  • Smutchings Sam Hutchings (@Smutchings) reported from Deal, England

    @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • IndieDover Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported from Dover, England

    @O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks

  • pataxton Pat Axton (@pataxton) reported from Kingsdown, England

    @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • Diana_Parnell Miss P (@Diana_Parnell) reported from Deal, England

    Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jesschanx Jessica (@jesschanx) reported

    @O2 why is it every time I try to login into Priority it states “the code you’ve entered isn’t valid.” This has happened on numerous occasions.

  • SuperAuntySarah Super Aunty Sarah (@SuperAuntySarah) reported

    Currently debating who has provided the worst customer service this week @O2 or @currys (Carphone Warehouse). #frustrated #whathappenedtogoodcustomerservice

  • DBS050106 David Surtees (@DBS050106) reported

    @O2 your customer service is truly disgusting, the person my wife has just spoken to shocked me. Executive team please contact me.

  • gemmalicious123 gemma thomson (@gemmalicious123) reported

    @O2 This keeps happening @O2, a full day with no service. What am I paying a bill for? Honestly it's just infuriating. if you'd like to DM me I am happy to discuss further

  • Linda27360630 Linda (@Linda27360630) reported

    @O2 Greggs free coffee offer not working ?

  • misteclatmer Chris (@misteclatmer) reported

    @O2 Hello. I paid off my device plan and I have switched to a different network today. Yesterday I received my o2 bill which is a full month of airtime bill. Will this now be recalculated?

  • CarrollsClobber Carrolls Clobber (@CarrollsClobber) reported

    Still no @O2 network… day two now. Useless.

  • jamesmelley James Melley (@jamesmelley) reported

    So, @o2, how’s about it? Can you fix this problem? 5/5

  • AquarianGeorgia Georgia (@AquarianGeorgia) reported

    @O2 what a load of **** customer service is! Charged me for Disney Plus without my customer! Took them over an hour of utter crap service to NOT sort out! Hire people who can help! Transferred to 3 continents for help! Effing Joke!!!

  • Adekemi2408 Dekemi 🐺🐺🐺 (@Adekemi2408) reported

    @O2 +44 333 344 6972 is this an accurate customer care number?