1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Folkestone, England
O2

O2 Outage Report in Folkestone, Kent, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

  • Smutchings
    Sam Hutchings (@Smutchings) reported from Deal, England

    @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

  • Diana_Parnell
    Miss P (@Diana_Parnell) reported from Deal, England

    Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

  • DaveBruce77
    Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • pataxton
    Pat Axton (@pataxton) reported from Kingsdown, England

    @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

  • DaveBruce77
    Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Adhoc94
    S A (@Adhoc94) reported

    @O2 Still having issues with Caffe Nero on the priority app

  • Jackredblue1
    Jack (@Jackredblue1) reported

    @O2 My problem is that pub is nearest to me, no other pub for miles and miles...and I wasted 20 miles in petrol

  • beardedian
    Ian Roberts - The Beard (@beardedian) reported

    @O2 Turns out your bill was set up right, but the over charge by @virginmedia on their part of the contract has now made me cancel the O2 one after advice from VM on WhatsApp. Looks like that has now cost me the Volt benefits on the account.

  • Manuelabr
    Manu (@Manuelabr) reported

    @O2 can you please fix your online service? I’m abroad and desperate as my roaming travel is not working and I’m waiting for more than 24hours for your online service to reply! It should have been only 120mins of wait..

  • sooze_fitz
    Suzanne Fitzpatrick (@sooze_fitz) reported

    @O2 tried to get a code for Thirsty Thursday, countdown timer is ticking down but no code has appeared?

  • HaileyRA
    Hailey (@HaileyRA) reported

    @O2 your priority app isn’t working!!! Help! #thirstythursday

  • Jai82861749
    Jai (@Jai82861749) reported

    @O2 - dear team, I am an existing customer with 2 sim contracts, an Iwatch contract.. returned the iPad due to a model mismatch n now my request has failed credit check.. I don’t get it.. pls help !

  • TomTots
    Tom (@TomTots) reported

    @O2 how do I cancel my contract? I can do it via the App.

  • re5etuk
    Re5etuk (@re5etuk) reported

    @O2 I’m new customer ( from virgin medi ) I can’t login to my02 and it’s been well over 48hrs , I can’t Chat using the o2 app because I can’t login. I can’t find the suitable section in the help areas. Can I get help here ?

  • bbm2C406B20
    Watchman UK 🇬🇧 (@bbm2C406B20) reported

    @O2 My wife has been on the phone to your customer service team for 30+ minutes. Transferred 3 times and now transferred back to the first person being call pass number 4. Pretty poor show