O2 outages and service status in Folkestone, England

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

• 
  Miss P (@Diana_Parnell) reported 2 minutes ago from Deal, England

  Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

• 
  Pat Axton (@pataxton) reported 37 minutes ago from Kingsdown, England

  @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

• 
  Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported 42 minutes ago from Dover, England

  @O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks

• 
  Dave Bruce (@DaveBruce77) reported 44 minutes ago from Dover, England

  @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

• 
  Sam Hutchings (@Smutchings) reported 52 minutes ago from Deal, England

  @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

• 
  Dave Bruce (@DaveBruce77) reported 60 minutes ago from Dover, England

  @O2 come on when are we getting Esim support and Apple Watch 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Barnes (@ajgbarnes) reported 3 minutes ago

  @O2 Just awful, have a travel bolt on, valid for another 20+ days, bill on new cycle and NO WAY of seeing how much data is left now. Too scared to go over limit with data roaming as you'll charge me a fortune. Not good enough.

• 
  Adrian Dewey (@AdrianDewey) reported 3 minutes ago

  @kokeshimum @O2 I was on on a boat out in the med off the coast of Turkey and got perfect 5g. Half a mile from my house in Lincoln and I don’t get a signal on o2. It really is a crap service

• 
  Emma Hawker (@emma_hawker) reported 7 minutes ago

  @O2 apologies if I misspell the name but I just spoke with someone called Oshama on the 4445 number and she has helped resolved a problem I’ve had for weeks that’s been really frustrating and getting me down, I can’t thank her enough, it’s finally being resolved 🥲🙏🏼

• 
  michael maccallum (@michaelnotabot1) reported 9 minutes ago

  @kokeshimum @O2 Because whenever the mobile companies want to put up masts to solve the problem everyone objects. See also pretty much any kind of infrastructure improvements

• 
  Amy Jo McLellan (@AmyJoSays) reported 11 minutes ago

  @altrinchamhq @O2 Nothing for me again! I won a couple of electrolytes samples one week and nothing at all on the others. Win rate must have gone down. Shame! 😞

• 
  uni drop-out✨ (@_unidropout) reported 11 minutes ago

  @O2 I’ve tried everything that your website recommends on every occasion that I have no service… however I shouldn’t have to The service should work 99% of the time and it doesn’t. My contract is up in less than a month so I’ll be likely finding something new!

• 
  Tasha 🦄 (@princesstash617) reported 13 minutes ago

  @O2 the company that ask you a suitable time that call back, ensure or promise to call you back at that time and you never hear anything until you phone again. 5 times now, getting a bit frustrating to say the least.

• 
  Nana_UTC ⭐⭐ (@AgyapongNana) reported 18 minutes ago

  @O2 No its i did tried to login and entered my verify my account enter the code but it send me straight back to login it keep saying something wrong i don't know what problem is with the app

• 
  Steven (@synceduk) reported 18 minutes ago

  Hi, I have recently joined @O2 on PAYG and topped up and ported my number in. Why am I getting an error when trying to log in to Priority followed by a text message telling me to top up to continue enjoying Priority? I am a new customer.

• 
  Tilly23 (@Larr23) reported 20 minutes ago

  @O2 Any reason why when I’ve just submitted a complaint via your online form (didn’t work) and your live chat, I then received a call from someone asking “why are I submitting a complaint when I’ve said I’m going to “escalate it anyway”?