O2

O2 Outage Report in Folkestone, Kent, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Folkestone, Kent, England 03/11/2026 12:55

March 11: Problems at O2

O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Folkestone, Kent, England

The most recent O2 outage reports came from the following cities: Folkestone and Aylesham.

Loading map, please wait...
City Problem Type Report Time
United KingdomFolkestone Phone
United KingdomAylesham Internet
United KingdomFolkestone Phone
United KingdomDeal Phone
United KingdomDeal Phone
United KingdomDover Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

  • Smutchings Sam Hutchings (@Smutchings) reported from Deal, England

    @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • samyoull_ Sam (@samyoull_) reported

    @O2 @TOMarsh93 Hey o2 :) I know there are global supply chain issues at the moment due to Foxconn having to close due to covid, so totally understand the delay. I ordered the 256GB deep purple back at the start of November, delivery was ‘up to 4 weeks’. Any idea roughly when it could arrive?

  • wobble46 Benjamin Worsley (@wobble46) reported

    @O2 Customer service is so bad,wait all day to upgrade on WhatsApp then because I couldn’t reply within 10mins,I get transferred to a sales bot & then I wait 3-4 hours for an advisor & they can’t wait 15 mins for me to reply and transfer me to a sales bot 🤬

  • JadeLizabeth_x Jade Elizabeth (*JD*) (@JadeLizabeth_x) reported

    @O2 shouldn’t we be entitled to some sort of compensation given we’re paying for a service we’re not receiving and o2 seem in no rush to fix this for us?

  • m4martin0 Martin wood (@m4martin0) reported

    @O2 hi cancelled my volt bundle with VM and also with o2 but have been sent a bill for the whole contract Now I was told that the Cooling off period was 42days I can afford to pay over £400 for nothing please help I can get through on the telephone or web chat Ta martin

  • VWhitebread Vince Whitebread (@VWhitebread) reported

    @O2 Worst company for Customer Service. Upgraded to new phone, but O2 said my Date of Birth incorrect. Online won’t let me change it and cannot get through to CST. Pathetic for a phone company.

  • GeorgieMaley Georgie Colley (@GeorgieMaley) reported

    @O2 your delivery is a nightmare and I can’t get hold of anyone! Ordered a new iwatch. Missed delivery as I’m at work. I cannot get it redelivered to work and can’t collect from a depot! The same thing is going to happen tomorrow and I want my product I’ve ordered! Help!!!

  • AshiePleb AshiePleb (@AshiePleb) reported

    8 hours later and still with no service from @O2 and according to the support agent I spoke to nobody has even been out to check the mast.. love paying for a service I can’t even use.. very disappointed.

  • VincentB1019 Vincent 123 (@VincentB1019) reported

    @EnglandRugby @Springboks @O2 So we have 5.x 2nd row players in the team.. 2x 8s and 1 x7/6...I don't know who is responsible for player welfare but I certainly hope they put an arm around Jack Willis.. Done absolutely nothing wrong.. EJ does more damage to players confidence than anyone in the game. Shocking

  • m4martin0 Martin wood (@m4martin0) reported

    @O2 does anyone actually work in you customer service department I’ve been waiting over an hour and thirty mins

  • madmac2003 Darren Wright 💙🇺🇦🇬🇧 (@madmac2003) reported

    @kylesoo @O2 Same with @ThreeUK very poor