O2

O2 Outage Report in Folkestone, Kent, England

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The latest reports from users having issues in Folkestone come from postal codes CT20.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Folkestone, Kent, England 02/23/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Folkestone, Kent, England

The most recent O2 outage reports came from the following cities: Folkestone and Aylesham.

Loading map, please wait...
City Problem Type Report Time
United KingdomFolkestone Phone
United KingdomAylesham Internet
United KingdomFolkestone Phone
United KingdomDeal Phone
United KingdomDeal Phone
United KingdomDover Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

  • Diana_Parnell Miss P (@Diana_Parnell) reported from Deal, England

    Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • IndieDover Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported from Dover, England

    @O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • pataxton Pat Axton (@pataxton) reported from Kingsdown, England

    @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

  • Smutchings Sam Hutchings (@Smutchings) reported from Deal, England

    @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Cheeky_monquay Iona McIntosh (@Cheeky_monquay) reported

    @O2 Hello O2, I sent a tweet on 3rd Feb saying that you need to review your service level agreements with DHL who have yet to deliver my order. This order was promised on 3/2 and DHL said they would deliver that day. Still no delivery? I'm now asked to review purchase?????

  • begbie86 jaysus lad (@begbie86) reported

    @O2 Your help and support is a joke. Honestly would never recommend anyone to join a network that makes it so difficult to use your services. My contract is over and trying to change it to pay as you go sim. Can't get through to customer service for 3 days now!!

  • GoMcMahon #DocMartin (@GoMcMahon) reported

    @O2 every single time I try the Chat service via the My O2 app, I get the response, "Sorry, we're extremely busy..". It never seems to be available, what a rubbish service!

  • MikeKlymko Mike Klymko (@MikeKlymko) reported from Dudley, England

    @O2 You’re having a laugh !! Can’t get a decent signal at home - let alone elsewhere.

  • Nonhappyclapper Mr E (@Nonhappyclapper) reported

    @O2 you rip off customers travelling to the US though but fail to mention that

  • DrLochHartley Lochani Hartley (@DrLochHartley) reported

    @virginmedia @TheBHF @O2 Wow - looking at the majority of the tweets on here and from my experience with virgin service and poor poor poor Wi-Fi since early Dec…as a NHS doctor, I sincerely hope your defibs are more reliable than your service/company!

  • QuiteoneMarcus Marcus the Quite One 🤫 (@QuiteoneMarcus) reported

    @O2 It’s not I have no service and need to speak to an operator

  • QuiteoneMarcus Marcus the Quite One 🤫 (@QuiteoneMarcus) reported

    @O2 what is going on with your customer service can speak to an operator or even on the chat 💬 service absolutely terrible

  • hopemcjohnson Hope (@hopemcjohnson) reported

    @O2 Good morning. I tried calling the customer service number for abroad and would not go through. I also DM on twitter no reply. I was honestly in bits. I cannot afford £120 when I was told I have worldwide travel data roaming. I even said I would pay extra for the Bolt on?

  • julietobin1 Butchersdog1 (@julietobin1) reported

    @O2 @O2 I’d rather have some signal in NE3