O2 outages and service status in Folkestone, England

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

• 
  Dave Bruce (@DaveBruce77) reported 18 minutes ago from Dover, England

  @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

• 
  Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported 32 minutes ago from Dover, England

  @O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks

• 
  Sam Hutchings (@Smutchings) reported 36 minutes ago from Deal, England

  @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

• 
  Pat Axton (@pataxton) reported 39 minutes ago from Kingsdown, England

  @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

• 
  Miss P (@Diana_Parnell) reported 50 minutes ago from Deal, England

  Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

• 
  Dave Bruce (@DaveBruce77) reported 55 minutes ago from Dover, England

  @O2 come on when are we getting Esim support and Apple Watch 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Al. 🐝🚒🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@technical2626) reported 8 minutes ago

  @O2 a freeing of mine was sold a phone from your shop in bury a few mths ago but has had problems with it time and time again eventually going bk to o2 in Trafford centre to have it looked at only to find there is no record of this phone anywhere in records . Police investig

• 
  Lewis Byers (@lewisbyers92) reported 9 minutes ago

  @O2 keep having sign in attempt emails from virgin media o2. I’ve reported and was allegedly getting a call back from you (never happened) and if I try to sign in to my o2 account, it always asks me for a pin and as if it’s the first time logging in every time. Sort it out ffs

• 
  Chris Morrow (@chr_morrow) reported 12 minutes ago

  Hey @O2 been trying to view my mobile bill online and via the app for a couple of days now and just keep seeing “Uh-oh… Oops… Something’s gone wrong.” Any chance you could fix that something? Your virtual assistant is worse than useless!

• 
  ian (@iandavidandrino) reported 12 minutes ago

  The O2 app is the worst app I’ve ever used @O2

• 
  Faye Thompson (@fayet16) reported 12 minutes ago

  Big shout out to Lewis at the @O2 store in Wakefield. I went it to try and pay for my phone repair after 202 couldn't help me and changing my weekend plans to accommodate. Whilst I couldn't get it paid he did everything he could to help me.

• 
  Dora (@doraexploring) reported 13 minutes ago

  @O2 @LutzSchueler (2/2) I took out a new contract to see if that might fix. It hasn't. Now your CS phone rep's saying I would have to pay £20pm to connect to network and is making baseless claim that I got refused because I failed credit check. At wits end & want to leave O2 now.

• 
  Simon (@phoebebuffay21) reported 15 minutes ago

  Have to say I'm disappointed that @OctopusEnergy have gone the same way as @O2 from giving a guaranteed free treat every week to now only a possibility if you're lucky. 7 weeks in with O2 and not a thing. First week with Octopus and you guessed it..nothing. Sad times, no coffee.

• 
  Viridis (@Lord_Viridis) reported 17 minutes ago

  @Mally_DB @O2 It's ****** and they don't know how to fix it. I'm going ombudsman now

• 
  Pattie Slapper (@Mickyp68) reported 20 minutes ago

  @andycomfort @daviddunninguk @O2 I used stand on a bench in my garden to get a crackly signal. (28yrs ago). Now, my neighbour stands outside my house shouts very loudly all his business details I feel his pain,home WiFi,WiFi calling its the same crappy signal

• 
  C Kelly (@WriterCkelly) reported 26 minutes ago

  @O2 I have an existing contract with you.I want to purchase a phone for an O2 SIM given to me by an O2 store.Your online system will not take my payment (funds are there, authorised in app).Your customer service can't find the phone I've picked.noone can take my money apparently