O2

O2 Outage Report in Folkestone, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Folkestone, Kent, England 12/09/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Folkestone, Kent, England

The most recent O2 outage reports came from the following cities: Deal.

Loading map, please wait...
City Problem Type Report Time
United KingdomDeal Phone
United KingdomDeal Phone
United KingdomDover Phone
United KingdomNew Romney Internet
United KingdomDeal Phone
United KingdomDover Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

  • pataxton Pat Axton (@pataxton) reported from Kingsdown, England

    @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • Diana_Parnell Miss P (@Diana_Parnell) reported from Deal, England

    Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • Smutchings Sam Hutchings (@Smutchings) reported from Deal, England

    @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ian57586675 Ian (@Ian57586675) reported

    @O2 Thanks for the reply. My phone never shows 4G in this location and hasn't for the last 2 years. You always trip out the same information about the mast so forgive me for being cynical

  • scrivenerstuart Stuart Scrivener 💙 (@scrivenerstuart) reported

    @O2 I have Samsung S21 on business tariff, if I buy a watch active 2 LTE do you support the lye feature of this?

  • ch1lloe Chloe (@ch1lloe) reported

    As soon as I can leave @O2 I will be doing, have 1 bar of signal and pay £40 + a month to not be able to use my internet and have virtually no signal. Rang customer services who have just said it’s a problem with one of the masts in my area and they don’t know when it’ll be fixed

  • Heretoanywhere Kyle & Evie 💙 - 🤔 each day's a gift, not a given (@Heretoanywhere) reported

    ** I have spent the last 7 years arguing with @EE AND @O2 as to why i have v poor signal at best! An engineer eventually admitted (& i don't think he was supposed to) no one company owns the mast, so no one company will take responsibility but the location is NOT suitable ...

  • michellehump3s Michelle Coyle (@michellehump3s) reported

    After more than 20 years, today I am saying bye bye to @O2 and Hello to @tescomobile . I am hoping for better customer service and compassion and fairer pricing. The moment I changed that SIM over, I have alread halved my bill - I urge anyone today to check too

  • ebcelebii eb.c (@ebcelebii) reported

    @O2 I don’t care if they are busy! My credit score has to be fixed ASAP! What authority is 02 regulated by?! BE SURE THAT A COMPLAINT WILL BE MADE !

  • lingram03 Laura B (@lingram03) reported

    @EE Oh & @VodafoneUK and @O2 work perfectly in this same area, both indoor and outdoor signal. Ashleigh, Are you able to tell me why the engineers cannot visit either mast box and boost the signal/ are the masts even on?

  • Luke_Hemmings Luke Hemmings (@Luke_Hemmings) reported

    What phone networks are people using. Been with @O2 for years but it’s letting me down big time. Everyone I know on @O2 has said how bad their service is now 👀

  • ch1lloe Chloe (@ch1lloe) reported

    @O2 also, I’ve had this problem for weeks and it’s not good enough for customers to be paying money and not receiving a service. Told to keep taking my sim out and rebooting until signal improves #nothappy

  • ZoeyMcalinden Zoey Mcalinden (@ZoeyMcalinden) reported

    @O2 Yeah they are working, unfortunately not the other phone in the house isn't unlocked and on Vodafone network