O2

O2 Outage Report in Folkestone, Kent, England

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The latest reports from users having issues in Folkestone come from postal codes CT18.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Folkestone, Kent, England 01/23/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Folkestone, Kent, England

The most recent O2 outage reports came from the following cities: Folkestone.

Loading map, please wait...
City Problem Type Report Time
United KingdomFolkestone Phone
United KingdomDeal Phone
United KingdomDeal Phone
United KingdomDover Phone
United KingdomNew Romney Internet
United KingdomDeal Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • pataxton Pat Axton (@pataxton) reported from Kingsdown, England

    @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • Diana_Parnell Miss P (@Diana_Parnell) reported from Deal, England

    Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

  • Smutchings Sam Hutchings (@Smutchings) reported from Deal, England

    @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • snudge27 James (@snudge27) reported

    @O2 @Yodasnuts Hi Mike. Might be worth investigating your rights to cancel, given that O2 appear unable to fulfil their side of the contract.

  • BoleynE139AZ Boleyn E13 ⚒ (@BoleynE139AZ) reported

    Two new phones (upgrade for me & new 3 yr plan for daughter) 2 days and 10 calls about having no signal later, I’m leaving. I’ve had enough. Absolutely shocking customer service from @O2 . They really don’t about their customers.

  • charlyutd78 charlotte turner (@charlyutd78) reported

    @Jfrancis94 @O2 Me too I have no mobile internet and the signal keeps going on and off, ridiculous!!

  • Wee_Sammy_xoxo Samantha (@Wee_Sammy_xoxo) reported

    @O2 Yes I'm having issue with both. I sent you a DM

  • jade_e_95 Jade95 (@jade_e_95) reported

    @O2 hi, I’ve been trying to redeem my Apple Music from my new contract with yourself, but having difficulties with this. Is there anyone who can help, as I can’t seem to get through to live chat

  • Nickyswartout Nick Swartout (@Nickyswartout) reported

    @Jfrancis94 @O2 Same here, Albury, Guildford. No signal for 2 days now! I can’t contact O2! Help O2

  • Yodasnuts Mike Bignall (@Yodasnuts) reported

    @O2 Hey, my wife requested a sim swap on 15/07 and it's still not working. It came on briefly but now nothing works at all. 2 calls to CS and nothing. She has missed 2 very important calls from her hospital so far and will miss another today. Absolutely shocking.

  • T_XIII Jag Grewal (@T_XIII) reported

    Check your bill if you took out a contract with @O2 before 25th Mar they increased by #RPI April onwards. Whilst legally correct, I would suggest you don’t change your mobile contract until after 25 March each year to avoid RPI increases. Maybe @MartinSLewis help get the word out

  • paulhay93929861 paul hayward (@paulhay93929861) reported

    @O2 Where do I go when I am getting no help from O2 with their dreadful service? I have contacted the complaints team which has been ignored. Have yo say O2 really is the worst network I have ever experienced.

  • HotmailLawson Robert lawson (@HotmailLawson) reported

    @O2 Why is the 4G signal in FK2 0DB area so shockingly bad, hardly got a signal even with a 20% signal it takes ages to connect to the internet. The signal used to be amazing up here! Please get it sorted or it may be time for a change of provider.