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O2

O2 outages and service status in Folkestone, England

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  • O2 generated 0 outage signals in the last 24 hours around Folkestone, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

  • pataxton
    Pat Axton (@pataxton) reported from Kingsdown, England

    @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

  • Diana_Parnell
    Miss P (@Diana_Parnell) reported from Deal, England

    Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

  • Smutchings
    Sam Hutchings (@Smutchings) reported from Deal, England

    @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

  • IndieDover
    Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported from Dover, England

    @O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks

  • DaveBruce77
    Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • DaveBruce77
    Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • meerkat1977
    TheMeerkat1977 (@meerkat1977) reported

    @O2 worst customer service centre on earth. Have been trying to unlock my account for 2 months with no luck. You’re still happy to take my money though!

  • luvf196
    Maddie (@luvf196) reported

    @O2 @getlostidiot1 After reading this and having already been in touch with you concerning how my my 89 year old dad lost £10 from his phone without him knowing. Unfortunately, no one seemed to help me. He got really upset by this.

  • FrazzzYT
    Frazzz (@FrazzzYT) reported

    I recommend avoiding @O2 as a mobile provider. Cut my services off yet they've gotten payment on 4th. Am told my services won't be restored UNTIL the 13th because they can't "find" the payment. Bank has given them the details they need. Can't even call the doctor, complaint it is

  • LIZSTACEY15
    Liz Stacey (@LIZSTACEY15) reported

    @MartinCollinsx @O2 Just cancel the voicemail message or press the actual phone button and this should disappear x

  • Almamari1095042
    o.0 (@Almamari1095042) reported

    @O2 You are extremely rude and bad, and all you give the customer are lie promises.

  • _DaveCross_
    Dave (@_DaveCross_) reported

    Dear @O2 - your CS chat function is as hopeless as my 4/5G reception…And having your rep close it without resolving my issue is a tad suboptimal. Coverage for Leics/Northants is abysmal Even without a crystal ball, I can see @EE in my future

  • mark_royle
    Mark Royle (@mark_royle) reported

    Dear @O2 I have now been without mobile broadband which is my internet connection for over a month now. I have contacted customer service 4 times, each time I have been promised that the problem is fixed #o2 #o2failing #O2nocustomerservice

  • Wendy_jDarling
    wendy devyea 🌸 (@Wendy_jDarling) reported

    @O2 please see DMs as this is urgent .a customer service agent has accidently disabled my sim

  • lilith15016
    Lilith Tuylor (@lilith15016) reported

    @O2 You hang up on customers who seek to make a complaint.

  • TownsLt
    LT (@TownsLt) reported

    @O2 Can you stop the constant emails and threats of debt recovery going to call us we do not owe any money our account was shut down by Abdul weeks ago and his manager agreed that nothing was owing on our account. !!