O2 Outage Report in Folkestone, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Folkestone come from postal codes CT18 and CT20.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Folkestone, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at O2
O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Folkestone, Kent, England
The most recent O2 outage reports came from the following cities: Folkestone and Aylesham.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Phone | |
| Aylesham |
Internet | |
| Folkestone |
Phone | |
| Deal |
Phone | |
| Deal |
Phone | |
| Dover |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Folkestone, England
Latest outage, problems and issue reports in Folkestone and nearby locations:
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Pat Axton
(@pataxton) reported
from
Kingsdown, England
@O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!
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Sam Hutchings
(@Smutchings) reported
from
Deal, England
@DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
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Miss P
(@Diana_Parnell) reported
from
Deal, England
Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 come on when are we getting Esim support and Apple Watch 😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Rowe
(@Carolin24698140) reported
@O2 you truly are abysmal at customer service! Cut off for the 3rd time,unable to get an answer to my question from your laughable “it’s like WhatsApp” not-live chat, how do you suggest I get a PAC?? And no, I can’t request by text. >1 device = no joy. Also = loyal customer, non?
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sara simpson
(@sasasimo30) reported
@O2 so disappointed with your service. 5 hours on the phone to you over 2 days and have been mis-sold, mis-informed, customer service useless. All for a sale! I plan to cancel all services and take business elsewhere. Can’t believe I’ve actually been a customer for 10+years 👎🏻
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Gaz Atkinson
(@Gaz__Atkinson) reported
@O2 any issues in HG3 - pateley bridge area. 4G and 3G data are horrendously slow and have been for a week or so.
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Chris P Bacon
(@Kiihoko) reported
@O2 For hours now in Germany basically the entire day. All signals are gone. You can’t contact anyone as you can’t call with no signal
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Ade R
(@AdeJR1986) reported
Hi @O2, I have a PAC mobile number transfer I think in progress to your network. My old SIM card has changed to No Service since early this morning but the new o2 sim is still showing the temporary number. Any idea how long this should take?
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S
(@s_a_l_k) reported
@O2 Hi O2. I just tried calling my mum who is with yourselves. She didn’t answer and rather getting her voicemail I get out through to 101!? Never happened before. Her friend, who is on a different network to myself has called her and got the same issue. Any help please?
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Seenw85
(@seenw85) reported
@O2 keep getting EBPP_1506 when trying to download a PDF of my bill using Chrome. Had it for month's now. When will this issue be fixed?
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meg💕
(@megangrace_96) reported
Imagine one of your customer advisors putting the phone down on you because they don’t know how to do their job @O2 shocking.
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Colin Yeates
(@collywhy) reported
@O2 are the worst network I have ever used. 9 days into my holiday and they still can’t give me a data roaming connection that I’m paying for in my contract. I regret ever leaving @VodafoneUK. If you’re thinking of moving to O2 - DONT!!!!!!!!
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Debbie Cooper
(@debbiemindful) reported
@o2 who can I talk to ensure my Mother is no longer sent threatening emails and texts relating to a service she has not received and does not requires #o2 #o2customerservice #poorservice