O2 outages and service status in Folkestone, England

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

• 
  Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported 16 minutes ago from Dover, England

  @O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks

• 
  Miss P (@Diana_Parnell) reported 29 minutes ago from Deal, England

  Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

• 
  Dave Bruce (@DaveBruce77) reported 30 minutes ago from Dover, England

  @O2 come on when are we getting Esim support and Apple Watch 😡

• 
  Pat Axton (@pataxton) reported 31 minutes ago from Kingsdown, England

  @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

• 
  Dave Bruce (@DaveBruce77) reported 41 minutes ago from Dover, England

  @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

• 
  Sam Hutchings (@Smutchings) reported 54 minutes ago from Deal, England

  @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  1-800-URVALID (@singletpringlet) reported 2 minutes ago

  Hey @O2, your website isn’t letting me submit a complaint about staff conduct. Please can I have an email to send it to?

• 
  David Holdsworth (@holds32039) reported 3 minutes ago

  @TakeThatClouds @O2 Bought phone outright. Monthly SIM. If SIM goes wrong cancel contract and get new one. 10 days in and I’ve used 0.85Gb. WTF are people using 60Gb on?

• 
  Sheldini (@sheldinij) reported 4 minutes ago

  Getting properly fed up now by the terrible service. Not doing what you say. Lies lies lies. @O2

• 
  Take That, Clouds (@TakeThatClouds) reported 13 minutes ago

  How daft is @O2 customer services? "I need a new eSIM for my replacement phone" "OK, to verify your identity we need to text a code to the phone number linked to your account." "But that's the phone that isn't working. That's why I need a SIM." "Sorry sir, I cannot help you."

• 
  mo (@slomoassassin) reported 13 minutes ago

  @O2 maybe you should hire more staff that can answer the phones for customer service

• 
  Chris Hammond (@ChrisUK1980) reported 15 minutes ago

  @TakeThatClouds @O2 When it was BT / cellnet it was great and since sold out have been crap. Example : A mast replacement was needed as it was broken/ vandalized and cause their system said nothing wrong with it (literally) they wouldn't send anyone. Took a year and still not done **** it goodbye

• 
  Country lad (@lurcher_king) reported 16 minutes ago

  @O2 what is going with your phone signal right now? It’s the worst it’s been for me in the 11 years I’ve been with you. Constant drop outs, ****** internet services won’t go above 2 bars. I’m paying over 100 pound a month for this garbage phone service. Somerset based no signal

• 
  Steve Joyce (@SteveJoyce14) reported 19 minutes ago

  So it would appear to be official. There is no problem with the @O2 signal in and around Priestfield 🙄 #Gills #ActuallyGills

• 
  jodie ꕤ TOMORROW (@imperfectforagb) reported 22 minutes ago

  has anyone been able to click and collect their merch at the venue? the @O2 app doesn't let me sign in with my axs account anymore when it used to work before...

• 
  Matthew Ridsdale (@MattRidsdale) reported 23 minutes ago

  @O2 Well, I have never known anything as utterly shambolic as your customer service! Another two hours wasted tonight trying to help my mum resolve an issue with that occurred in JUL2025! Still no sign of a resolution. Come on, let's get it sorted. This is beyond a joke.