O2 Outage Report in Folkestone, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Folkestone, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Folkestone, Kent, England
The most recent O2 outage reports came from the following cities: Deal.
| City | Problem Type | Report Time |
|---|---|---|
 Deal |
Phone | |
| Deal |
Phone | |
| Dover |
Phone | |
| New Romney |
Internet | |
| Deal |
Phone | |
| Dover |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Folkestone, England
Latest outage, problems and issue reports in Folkestone and nearby locations:
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Sam Hutchings
(@Smutchings) reported
from
Deal, England
@DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 come on when are we getting Esim support and Apple Watch 😡
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Pat Axton
(@pataxton) reported
from
Kingsdown, England
@O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!
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Miss P
(@Diana_Parnell) reported
from
Deal, England
Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯
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Dave Bruce
(@DaveBruce77) reported
from
Dover, England
@O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kathryn Buckingham
(@Jarners) reported
@O2 my mother’s phone was stolen from her handbag and she rung up to cancel her contract in 2021. She’s continued to be charged since the contract ended in June 2022, despite there being notes on your system confirming she wanted to cancel. Awful #CustomerService
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F Columbo
(@veritas5000) reported
@O2 These were checked - the only option offered when ordering a SIM is to accept your terms and conditions. It seems thousands of others have posted similar concerns. It's illegal and your boss deserves sack or jail for authorising sale of customer data. @iconews should investigate
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Nick Seckington
(@NSeckington) reported
Hey @O2 so my wife phone is not working in ox11, took in shop and phoned up apparently mast is down, this was after her car broke down and could not call anyone as can’t make phone calls, luckily a nice man with @EE phone stopped nice to leave a lady stranded on her own?
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Francesca Tomlinson
(@frantomlinson92) reported
@O2 It says We couldn’t process your payment Sorry, it’s not been possible to take your payment. Your phone has not been topped up. Please try again or use another card. If the problem continues you’ll need to contact your bank.
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Kara Mackenzie
(@KaraHealthSci) reported
@virginmedia @O2 was told to go into an O2 store or pay to get my existing mobile unlocked so that I can get a verification code, said they would send an email (which didn't come through even when I tried confirming my email address they couldn't do anything.) Cancel DD with bank?
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Nicola
(@nicolakezia86) reported
Hi @O2 we have a sim only contract for my son which I’d like to cancel. I can’t find where to do this online, please can you help? Thanks.
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steven mckaveney
(@Stevemcka) reported
@_ellieS @O2 Exact same problem. Absolutely useless
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steven mckaveney
(@Stevemcka) reported
@O2 I need a useful human being to fix my port problem due to be done in the 18th of August despite multiple calls. If I do not get this today, I will cancel my Contract as still in the cancellation period and move to EE
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CW
(@chrissyyyyw) reported
@O2 I have recently ported my number in but lost access to MyO2. I can log in, it asks for my mobile number, I put the ported number in and it says ‘identity not found’. My phone is working fine with ported number. Can you help?
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Kara Mackenzie
(@KaraHealthSci) reported
@virginmedia and @O2 Terrible customer service, trying to sort out my package...bank details forwarded without my consent, trying to change a DD date for a sim card I am not using so cannot get through verification. Thinking of cancelling completely. Awful.