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O2 outages and service status in Folkestone, England

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  • O2 generated 0 outage signals in the last 24 hours around Folkestone, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

  • pataxton
    Pat Axton (@pataxton) reported from Kingsdown, England

    @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

  • DaveBruce77
    Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • Smutchings
    Sam Hutchings (@Smutchings) reported from Deal, England

    @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

  • DaveBruce77
    Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • Diana_Parnell
    Miss P (@Diana_Parnell) reported from Deal, England

    Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

  • IndieDover
    Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported from Dover, England

    @O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulFrase
    Paul F (@PaulFrase) reported

    @O2 trying to claim my £1 buds but checkout isn't working. Can you help?

  • sadelta99
    Andy (@sadelta99) reported

    @O2 yet again signal issues in CB24 area - only one bar signal and 5G dropping out to 4g which is practically useless here

  • Rah333m111
    R (@Rah333m111) reported

    @O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!

  • DanielMeadeNH
    Daniel Meade (@DanielMeadeNH) reported

    @wheat_daddy @O2 @O2 signal very poor down in Salisbury also, drains phone battery. Looking at changing which is again a shame, have been with you for years.

  • jayshree35
    Jayshree (@jayshree35) reported

    @O2 waited over a week to have a new Apple Watch delivered. No response from your team or urgency and DHL awful so have cancelled the order!

  • JohnTillUK
    John Till (@JohnTillUK) reported

    My saga with @o2 just gets better and better. Raise a complaint and asked to be contacted by email, receive an acknowledgement of my preference… So what do they do, try calling me instead. Getting sick of it now.

  • KopiteinPoland
    KopiteinPoland (@KopiteinPoland) reported

    Before @O2 say call customer service, why do I want to waste my time stuck in your queues, waiting to speak to someone about something I should be able to check online and pay if your website worked properly. #timeismoney

  • londonlaraine
    Laraine Kempster (@londonlaraine) reported

    3 Days no service, I am 70, disabled, and your still lying saying its a Mast problem when my phone says SIM NOT PROVISIONED. I cannot make an urgent call and your chat team say they can't help. @O2

  • EmmMurray211
    #BurnhamthefakePM #NeverLabour (@EmmMurray211) reported

    @O2 any chance of some support for my daughter after her phone was stolen? The level of support @Ofcom so far, has been absolutely abysmal. It would be good to find someone who actually cares!

  • LucieRimmer
    Lucie Rimmer (@LucieRimmer) reported

    @O2 Thank you. I raised it in the O2 shop and they agreed it was and has always been bad. At the time they said to switch to 3G (that’s what they did) 🫣