O2 outages and service status in Folkestone, England

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

• 
  Sam Hutchings (@Smutchings) reported 5 minutes ago from Deal, England

  @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

• 
  Miss P (@Diana_Parnell) reported 9 minutes ago from Deal, England

  Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

• 
  Dave Bruce (@DaveBruce77) reported 20 minutes ago from Dover, England

  @O2 come on when are we getting Esim support and Apple Watch 😡

• 
  Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported 24 minutes ago from Dover, England

  @O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks

• 
  Dave Bruce (@DaveBruce77) reported 31 minutes ago from Dover, England

  @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

• 
  Pat Axton (@pataxton) reported 42 minutes ago from Kingsdown, England

  @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mary Flegg (@MaryFlegg) reported 5 minutes ago

  @O2 Hello, I’m trying to get into my o2 account to find out why my bill has gone up by £3 this month. I just keep getting sent around in circles by trying to verify my account and link it to Virgin media. Can you help please

• 
  Elizabeth x (@EMCE1001) reported 6 minutes ago

  @O2 Hi, I need some help signing in and cancelling my contract, when it doesn’t recognise the only email address possible it’s frustrating- can you help?

• 
  Darren Coomer (@coomerdarren) reported 7 minutes ago

  @O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!

• 
  Claire Kennard (@clairelkennard) reported 9 minutes ago

  @O2 Thanks- after 3 LONG phone calls with your customer service agents I think it’s almost sorted… the lady I spoke to this evening was exceptional, she was so helpful. Still need to speak to fraud team tomorrow and want to make sure this can’t happen again!

• 
  Michael “Mecha” Modelsky (@MikeModelsky) reported 15 minutes ago

  Is anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.

• 
  Frazzz (@FrazzzYT) reported 16 minutes ago

  @O2 I got the services back eventually with such an odd 1999 way of doing things for a company funnily enough that same day the "money was found" it's already a complaint now anyways

• 
  PB1982 (@pb1982) reported 17 minutes ago

  Purchased an Apple Watch SE (3rd Generation) directly from @O2 14 days ago for my son’s 10th birthday… still no cellular. Endless calls/escalations no callbacks, no resolution. Extremely poor service. If not resolved immediately, I will escalate to the @CommsOmbudsman @Ofcom .

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 21 minutes ago

  @darkclown @O2 It was dreadful down at the seafront today at Hove today. We found the same..calls were not connecting & texts took ages. Had to give up with @BrightonMarathn app.. missed seeing our son at several points

• 
  Rugbybloke 🇪🇪 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌹 (@DelBoy80s) reported 24 minutes ago

  @RedRosesRugby @O2 How poor was that play, u14s at best.

• 
  S & S Timms Antiques (@Timmsantiques) reported 25 minutes ago

  @O2 are there intermittent issues with your data services today? I changed tariffs yesterday, taking a new contract and now today my data signal has been pretty much non existent for most of the day! Coincidence or not?