O2

O2 Outage Report in Folkestone, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Folkestone, Kent, England 12/07/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Folkestone, Kent, England

The most recent O2 outage reports came from the following cities: Deal.

Loading map, please wait...
City Problem Type Report Time
United KingdomDeal Phone
United KingdomDeal Phone
United KingdomDover Phone
United KingdomNew Romney Internet
United KingdomDeal Phone
United KingdomDover Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

  • pataxton Pat Axton (@pataxton) reported from Kingsdown, England

    @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • Smutchings Sam Hutchings (@Smutchings) reported from Deal, England

    @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • IndieDover Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported from Dover, England

    @O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks

  • Diana_Parnell Miss P (@Diana_Parnell) reported from Deal, England

    Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • judeyjudey Jude Harley (@judeyjudey) reported

    @O2 I’ve been having issues…when I check for problems in my area it has been saying the mast isn’t working as it should for over a week… oh I definitely know this. My data signal is terrible currently. What’s being done to fix this? 3G… what are we in? 2001?

  • PindsLdn PindsLDN (@PindsLdn) reported

    @O2 I would appreciate some assistance with this after raising this issue 19hrs ago - Tweets from others are being answered within 2hrs so not sure why you are taking 17hrs longer than usual to respond #clockisticking #poorcustomerservice

  • ninachesworth Nina Chesworth (@ninachesworth) reported

    @O2 I’m in Italy. My phone isn’t connecting to local services. How can I fix it?

  • thegodoverall God Over All (@thegodoverall) reported

    @O2 What the wait time? Is it a bad as the O2 support lines? Literally just need to change an address which should be there!!!!

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 I still haven’t received a call back from an advisor in customer services.💔💔💔😭😭📞📞📞

  • BabesShelley Shelley Bruce (@BabesShelley) reported

    @O2 It's sorted now thanks, not your fault I know. Contract now cancelled and I'm afraid I would NEVER recommend #O2 Their customer service is atrocious.

  • filmAlive Andrew Walker (@filmAlive) reported

    @O2 please can someone help me? Asked for an esim on Friday to be sent. Told to swap on arrival. Lost service yesterday so went to store who issued a new esim. This morning again no service. Live chat say the posted esim has been activated automatically again. Please help!

  • BenCarr66105484 Ben Carr (@BenCarr66105484) reported

    @O2 hi 02 my code is not working please help?

  • thegodoverall God Over All (@thegodoverall) reported

    @mattkelly89 @O2 Having this exact same issue

  • Organicfoodman cryptobroughies (@Organicfoodman) reported

    @O2 What terrible customer service, requested a call back last wednesday was told a customer care manager would call 24-48 hours but they did not. Asked again on friday once again 24-48 hours now monday and still no call back. What a joke!