O2 outages and service status in Folkestone, England

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

• 
  Dave Bruce (@DaveBruce77) reported 2 minutes ago from Dover, England

  @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

• 
  Dave Bruce (@DaveBruce77) reported 17 minutes ago from Dover, England

  @O2 come on when are we getting Esim support and Apple Watch 😡

• 
  Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported 20 minutes ago from Dover, England

  @O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks

• 
  Sam Hutchings (@Smutchings) reported 43 minutes ago from Deal, England

  @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

• 
  Miss P (@Diana_Parnell) reported 50 minutes ago from Deal, England

  Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

• 
  Pat Axton (@pataxton) reported 52 minutes ago from Kingsdown, England

  @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  *️⃣ (@noelleplay) reported 9 minutes ago

  @O2 Well the further issue is that the tickets are sold out lol

• 
  Lilith Tuylor (@lilith15016) reported 12 minutes ago

  @O2 You hang up on customers who seek to make a complaint.

• 
  Abi (@overlyannoyingx) reported 16 minutes ago

  @O2 might actually have the worst customer service ever ffs. 10+ years of being a customer and they’re making me wanna smack my head off the floor 😭

• 
  Andrew Walker (@filmAlive) reported 17 minutes ago

  @O2 Tried to top up via 4444 but it's failed twice. Shows pending transaction in banking app so it's not a funding issue

• 
  Fiona Hughes (@jambosgirl) reported 19 minutes ago

  @O2 live chat is terrible!

• 
  Vikki (@Rocky_Horror17) reported 20 minutes ago

  @O2 Can you tell me how I can speak to customer service based in the UK please

• 
  Uptown entertainment discos (@Uptowndiscos) reported 20 minutes ago

  @O2 I did put on my message 02 business customer

• 
  Robert Corbishley (@robcorb) reported 29 minutes ago

  I have to say this: @O2 “customer service” is utter crap.

• 
  Roxanne (@Roxannedkgg) reported 29 minutes ago

  @O2 Yeah they can’t either and the venue don’t answer their accessibility lines or emails at all which is what is needed and stated in their accessibility info to actually have the chance to get tickets. Awful, but thanks anyway

• 
  Mel Brackenbury (@pixelpie80) reported 31 minutes ago

  @O2 I am having a lot of trouble getting into my account and im using my correct login email and I going round in circles. I have verified my email and then nothing happens. I was logged in until Virgin media joined.