O2 outages and service status in Folkestone, England

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Folkestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

• 
  Pat Axton (@pataxton) reported 7 seconds ago from Kingsdown, England

  @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

• 
  Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported 2 minutes ago from Dover, England

  @O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks

• 
  Dave Bruce (@DaveBruce77) reported 12 minutes ago from Dover, England

  @O2 come on when are we getting Esim support and Apple Watch 😡

• 
  Miss P (@Diana_Parnell) reported 16 minutes ago from Deal, England

  Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

• 
  Sam Hutchings (@Smutchings) reported 40 minutes ago from Deal, England

  @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

• 
  Dave Bruce (@DaveBruce77) reported 53 minutes ago from Dover, England

  @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Northern Running Girl (@UKrunninggirl) reported 5 minutes ago

  @O2 I have had a message to say its fixed but the signal is absolutely awful

• 
  🖤🧡🐝TeslaDeb🐝💚🤍💜🦕🦖 (@MsDebbieHolt) reported 7 minutes ago

  @O2 Hi. I am desperately trying to speak to somebody about my account but am being bounced between the app and the website. I can't get through to anybody on the phone either and I have been trying since Wednesday. Can you help please?

• 
  rebecca ann jarvis (@rebeccaann1989) reported 7 minutes ago

  @O2 It's not tv issues I have an issue with it's not being able to use rewards or just login with a o2 account as I keep being asked to link a virgin media account as previously I was just able to use my phone number which is an o2 one

• 
  Hayley Laura (@LilHay) reported 7 minutes ago

  @O2 @locketsc Four hours I’ve been waiting for you response to get my issue sorted. This is absolutely shocking when you’re actioprenventing ppl from doing stuff. Pls respond to DMs

• 
  Northern Running Girl (@UKrunninggirl) reported 9 minutes ago

  @O2 Thanks I've been checking since last week, apparently it should finally be back tomorrow, but not having a phone for 5 days without warning is very poor service

• 
  Graham Style (@grahamstyle) reported 12 minutes ago

  I'm not surprised @O2 is the worst rated complaint company. 6th March open an account with Virgin Media. 22th went on holiday, O2 just decided without notice to close the account. Been back for over a month, calling O2 every single day, complaints and fraud, nothing. Any help?

• 
  sheppysworld (@deadstocksports) reported 13 minutes ago

  @O2 Yeah ‘ ******’ what a professional response, what about researching what is actually being done and refunding for such a poor service you provide #evidenceforombudsman

• 
  Maenie (@Maenie) reported 19 minutes ago

  @RonnieStidolph @O2 I had 3 lines with them that had been transferred from Virgin. Moved them all to Lebara this month. Will save £50 a month for the next 6 months thanks to the @MoneySavingExp offer I joined Lebara with. Customer service when I left was a joke.

• 
  Hayley Laura (@LilHay) reported 19 minutes ago

  @O2 @JohnSharp1975 My god so rather than actually dealing with people and their issues. You’re responding to random messages where there isn’t an issue!? This is shocking!

• 
  Wes (@aussiebhoy88) reported 20 minutes ago

  @abs_1977 @O2 This has been going on for months I can literally only pay a bill over phone or in store. My salary date changes every month so I prefer to pay manually as opposed to DD and I've done it this way for years with no issue