O2

O2 Outage Report in Deal, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Deal, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Deal, Kent, England 10/20/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • tina_kinsella Tina Kinsella (@tina_kinsella) reported from Herne Bay, England

    @O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.

  • ChazzFunk Charlie (@ChazzFunk) reported from Broadstairs and St. Peters, England

    Today I needed to contact @O2 to activate a 5G sim. If you look at our history, you can probably guess what happened. I'm not even surprised that my 5G sim "Can't be registered" on their network. So @SamsungMobile the #Note10Plus is useless in the #UK with @o2

  • chiwithaC chi 🎃🦇⚰️🖤 (@chiwithaC) reported from Margate, England

    @O2 I have no service at all everywhere I go. Been like it all day, please sort this out

  • pataxton Pat Axton (@pataxton) reported from Kingsdown, England

    @O2 just waited in a queue to speak to o2 for 20 minutes. Finally got through, when I said I wanted to cancel my contract o2 hung up on me. She needs to go on a course for customer care! Rude!

  • Teresadrury9 Strictly Teresa (@Teresadrury9) reported from Broadstairs and St. Peters, England

    @O2 how do I cancel Disney+?

  • Diana_Parnell Miss P (@Diana_Parnell) reported from Deal, England

    Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

  • Smutchings Sam Hutchings (@Smutchings) reported from Deal, England

    @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

  • lloydhollett The Comedy Wordsmith (@lloydhollett) reported from Margate, England

    Any thoughts on @O2 as a mobile network?

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 come on when are we getting Esim support and Apple Watch 😡

  • DaveBruce77 Dave Bruce (@DaveBruce77) reported from Dover, England

    @O2 @throbbin_robbin If you don’t start giving some information on this your going to lose another customer

  • DanielleDambiec Dani Dambiec (@DanielleDambiec) reported from Broadstairs and St. Peters, England

    @O2 I’m trying to get through to set up a direct debit as I want to ordered an I watch from yourselves, as I need one in order to complete the order - help!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • toothfairytb Teresa Bowers (@toothfairytb) reported

    @O2 could someone please contact us as you are sending correspondence to our address for someone who does not, and has never, lived here.

  • Lisa45384506 Lisa (@Lisa45384506) reported

    I wonder why I stay with @O2 as I always have efficient customer service! Never had bad service! Once again great phone deal provided

  • Katy_mo Kay-Tee (@Katy_mo) reported

    @AlexanderFitton @O2 Guessing over in Bolsover we're probably on the same mast. Been waiting 2 months for them to fix it, supposedly fixed today only for it to now be 0.6mb.

  • MrmMark Mark Mann (@MrmMark) reported

    @O2 Please don't use #DPD as your couriers. Again they've not attempted a delivery. Didn't ring the doorbell, or knock on the door. It’s a pathetic service, that just causes inconvenience.

  • davidboyes_ David Boyes (@davidboyes_) reported

    @O2 help please, I’m trying to buy accessories but my student discount code isn’t working on the basket??

  • TravelBadger1 brock (@TravelBadger1) reported

    @metpoliceuk +44 7423 704264 sending scam phishing texts with poor grammar !!! Then demanding money to redeliver. “Hermes:We wasn't able to deliver your parcel on 14/05/21. To reschedule redelivery follow the steps on our secure link: “ ( removed) @Hermesparcels reported to @O2

  • StuartMallen Stuart Mallen (@StuartMallen) reported

    .@O2 - have ordered an Apple Watch through my02. I have been a customer with you since you were BT Cellnet! finding it difficult for you to deliver this watch - ridiculous. you want me not order it? I have an iphone and iPad with you. Would appreciate it could be delivered.

  • annealysis Anne (@annealysis) reported

    @O2 I'm finding it impossible to change the email address my bills go to online - there's no option in My Details, it just says I need to pick an account but I only have one! I changed my login email at least a year ago but can't get any further. Please can you help?

  • sjg_001 Sarra (@sjg_001) reported

    @O2 wow ring up about an upgrade wanting it checked Vince really couldn’t be bothered to help reckons 10 days max for a new phone and the abuse from him was unbelievable

  • busymum777 Laura Hughes (@busymum777) reported

    @O2 Stupidly decide to order a mobile phone contract with you today. First call completed transaction but operator got user name wrong and it couldn't be verified. Next operator needed to get advice, call got cut off and she didn't call me back. Final operator the same. HELP!!!!