O2

O2 Outage Report in Broadstairs and St. Peters, Kent, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Broadstairs and St. Peters, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Broadstairs and St. Peters and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Broadstairs and St. Peters, Kent, England 10/20/2025 11:45

October 20: Problems at O2

O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Broadstairs and St. Peters, England

Latest outage, problems and issue reports in Broadstairs and St. Peters and nearby locations:

  • Teresadrury9 Strictly Teresa (@Teresadrury9) reported from Broadstairs and St. Peters, England

    @O2 how do I cancel Disney+?

  • Smutchings Sam Hutchings (@Smutchings) reported from Deal, England

    @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

  • ChazzFunk Charlie (@ChazzFunk) reported from Broadstairs and St. Peters, England

    Today I needed to contact @O2 to activate a 5G sim. If you look at our history, you can probably guess what happened. I'm not even surprised that my 5G sim "Can't be registered" on their network. So @SamsungMobile the #Note10Plus is useless in the #UK with @o2

  • lloydhollett The Comedy Wordsmith (@lloydhollett) reported from Margate, England

    Any thoughts on @O2 as a mobile network?

  • chiwithaC chi 🎃🦇⚰️🖤 (@chiwithaC) reported from Margate, England

    @O2 I have no service at all everywhere I go. Been like it all day, please sort this out

  • Diana_Parnell Miss P (@Diana_Parnell) reported from Deal, England

    Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

  • bazcol Barrie Collins (@bazcol) reported from Ramsgate, England

    @O2 4 times I've tried to log in to my O2 a/c. It sends me a verify link, fair enough, I verify, it says go back and sign in. I do. It says we're sending a verify link FOUR TIMES!!!!!

  • DanielleDambiec Dani Dambiec (@DanielleDambiec) reported from Broadstairs and St. Peters, England

    @O2 I’m trying to get through to set up a direct debit as I want to ordered an I watch from yourselves, as I need one in order to complete the order - help!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Donnasgilly Donna Gillians (@Donnasgilly) reported

    @parkz1892 @O2 Im 3 weeks almost. I’ve seen some people are 6 weeks plus so I’m really not hopeful of the 4 week estimate I was given. Wish I went with another network now. Anyone that goes over the 4 weeks should be given a form of compensation @O2

  • Warren24Liam Liam Warren (@Warren24Liam) reported

    @O2 when is the mast going to be fixed?? No signal or 4g,5g since Monday???

  • lillybet2021 Lilybet (@lillybet2021) reported

    @O2 Why are you insisting customers move to DD payments yet provide no way of doing this online so we have to sit in a 15 min phone queue? Also, I'm not paying 2 consecutive device plans for the 3 handsets on my account because your system is crap. Not moving to DD as a result.

  • nickeaglephoto Nick Eagle (@nickeaglephoto) reported

    @O2 absolutely awful customer service and its not good enough.

  • alexrollsuk Alex Rolls (@alexrollsuk) reported

    @O2 My contract renewal phone some how being delivered to my old address. Called Monday. Advised delivered Tuesday. Called Tuesday. Advised delivered today. DPD still showing "Your parcel is held in our depot" in the wrong city. Can someone please fix this for me?

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @bapster185185 @O2 @bapster185185 That happens to me as well. Was it the agent who dropped the line or is it a connection issue?

  • AneeshVarma Aneesh Varma (@AneeshVarma) reported

    @MrsJenWebb @O2 Hmmm. This seems to be a bigger issue then?!?! Did you have to ring them up?

  • CoombesCars Coombes Cars (@CoombesCars) reported

    @O2 And there was me thinking it’s just me with a substandard service from @O2 with constant mast issues. Twice this week already and it’s only Wednesday. I wouldn’t advertise your brand from the comments in this thread if I were you.

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @ChildAnastasia @O2 @ChildAnastasia I completely and utterly agree with you O2’s customer services is a actual joke.

  • laurajayne_A Laura (@laurajayne_A) reported

    @O2 Hi, I moved into our new house nearly 5 weeks ago and have no cellular connection (I believe due to a local broken mast). Guarantees of fixes are continually delayed. Please can you provide latest update and also confirm applicable refunds for lack of service until fixed.