O2

O2 Outage Report in Herne Bay, Kent, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Herne Bay, Kent, England 09/29/2025 13:35

September 29: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • TattooedAndBald Scott Tulloch (@TattooedAndBald) reported from Canterbury, England

    @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

  • lesleyOglass Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

  • Smutchings Sam Hutchings (@Smutchings) reported from Deal, England

    @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

  • chiwithaC chi 🎃🦇⚰️🖤 (@chiwithaC) reported from Margate, England

    @O2 I have no service at all everywhere I go. Been like it all day, please sort this out

  • tina_kinsella Tina Kinsella (@tina_kinsella) reported from Herne Bay, England

    @O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.

  • TommyWa67064664 Tommy Warren (@TommyWa67064664) reported from Chestfield, England

    @O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!

  • DJG1951 David Graham (@DJG1951) reported from Chestfield, England

    @SteveJoyce14 @O2 Yes very poor in main stand

  • kingofbumpers NHF (@kingofbumpers) reported from Chestfield, England

    @O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5

  • lloydhollett The Comedy Wordsmith (@lloydhollett) reported from Margate, England

    Any thoughts on @O2 as a mobile network?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • baziiiiiiinga Adi (@baziiiiiiinga) reported

    @O2 what a terrible customer service shocking

  • robertBird5 †ðr†µrêÐ 15yêår§ (@robertBird5) reported

    @O2 Zero response noted & promise not kept that was given by o2 Business Support to me two weeks ago recorded. Regarding issue reported for months!!

  • GlennGerits Dutchy.in.london (@GlennGerits) reported

    @O2 you have the worst customer experience EVER! I try to open a sim only contract for 10 pounds and you keep on decline my contract. My credit score is 999 out of 999 and my salary above 55K a year. How come?

  • r_s_baldwin Robert Baldwin (@r_s_baldwin) reported

    @O2 Hi. It’s been one week since I bought a Pay&Go SIM and I still cannot use it. I’ve spoken to support several times and I was told my issue will be looked in to. This morning I woke up to no service so I cannot even ring them anymore. Can someone here please help?

  • emmafrmgla emma (@emmafrmgla) reported

    Hey @O2 I was supposed to be expected to collect my iPhone from store today, however woken up to an email about a delay. How long will this be? I'm a new customer and got less than a week remaining on my current contract! Please help!

  • DBop86 Duncan Cheung (@DBop86) reported

    @IncomeWebsites5 Burnt my data allowance on @O2 working from home whilst my @virginmedia has been down - they’ve refused to help me & I can’t get any Volt benefits on either side b/c I can’t get the address they have 4 me on their systems to align - the “partnership benefits” are a complete scam

  • Lordrikki Rikki Lord (@Lordrikki) reported

    Is it just me or is @O2 signal being really temperamental atm. Saying I’ve got 4G/5G but still cuts out constantly when on the phone 🙄😒

  • GlennGerits Dutchy.in.london (@GlennGerits) reported

    @O2 worst customer service ever! I tried to become a new member 4 times now and for no reason you reject me. I have the best credit score you can get. And a salary of 60k + and I can’t get a sim only contract

  • Elainemumof3 Elaine WILSON (@Elainemumof3) reported

    @O2 yet again going back.on what you say will happen, told one thing then left with no service 2 weeks before I was told I would, absolutely disgusting

  • smxngt_ 🙂 (@smxngt_) reported

    @O2 the qr code wasn’t accepted in the Greggs I went to as apparently their system was down. By the time I get to the next nearest Greggs the code is going to run out. Can you send or reset my code please?