O2

O2 Outage Report in Herne Bay, Kent, England

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The latest reports from users having issues in Herne Bay come from postal codes CT6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Herne Bay, Kent, England 04/15/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Herne Bay, Kent, England

The most recent O2 outage reports came from the following cities: Canterbury, Herne Bay, Deal and Faversham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Phone
United KingdomHerne Bay Internet
United KingdomDeal Phone
United KingdomFaversham Phone
United KingdomCanterbury Phone
United KingdomMargate Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • lloydhollett The Comedy Wordsmith (@lloydhollett) reported from Margate, England

    Any thoughts on @O2 as a mobile network?

  • kingofbumpers NHF (@kingofbumpers) reported from Chestfield, England

    @O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5

  • DJG1951 David Graham (@DJG1951) reported from Chestfield, England

    @SteveJoyce14 @O2 Yes very poor in main stand

  • brainiac75 Lorraine Brentnall (@brainiac75) reported from Chestfield, England

    @O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!

  • TommyWa67064664 Tommy Warren (@TommyWa67064664) reported from Chestfield, England

    @O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!

  • tina_kinsella Tina Kinsella (@tina_kinsella) reported from Herne Bay, England

    @O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.

  • Smutchings Sam Hutchings (@Smutchings) reported from Deal, England

    @DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.

  • Diana_Parnell Miss P (@Diana_Parnell) reported from Deal, England

    Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯

  • chiwithaC chi 🎃🦇⚰️🖤 (@chiwithaC) reported from Margate, England

    @O2 I have no service at all everywhere I go. Been like it all day, please sort this out

  • lesleyOglass Lesley O'Brien (@lesleyOglass) reported from Warden, England

    @O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere

  • TattooedAndBald Scott Tulloch (@TattooedAndBald) reported from Canterbury, England

    @VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TJ10108735 IT'S ALWAYS SEEMS IMPOSSIBLE UNTIL IT'S DONE 🤦🏾‍ (@TJ10108735) reported

    @joevankas @O2 Thank God you didn't use your phone back home, hope your bill is not overdrawn though? I often removed sim as soon as I'm on board, nitoripe ole ni awon 🇬🇧 network, won ti gba mi many times.

  • Stephen_Neal Stephen Neal (@Stephen_Neal) reported

    @O2 You might want to let your phone customer services team know about this... They told me there was nothing they could advise me to do.

  • ConserveMoore Jamie Moore (@ConserveMoore) reported

    @WilsonMayLtd @VodafoneGroup I just moved the company account back to Voda from @O2 because of terrible data coverage. Genuinely happy to be back on Voda with far better data service.

  • DianeHicks50 D Hicks (@DianeHicks50) reported

    @O2 @Off123g Hey O2 I’ve spent a total of 4hours (3 hrs initially on Tuesday) contacting to to simply continue my contract with you. Today I find you have cancelled my contract and left me without service. To say I’m furious is putting it mildly!

  • Off123g Deborah Jarvis (@Off123g) reported

    @O2 what’s the point of a web chat service that is never available. My phones cut off and I need to speak via web chat but it’s always unavailable

  • Liam_OReilly09 Liam O'Reilly (@Liam_OReilly09) reported

    Over I'd say the past 8 month my 4g signal has been shocking around Burnley & Padiham. I think a change in provider is going to be needed. @O2

  • RRup134 R Rups (@RRup134) reported

    @O2 you've cut my phone off when I'm a monthly paying customer - I'm unable to call you, help.

  • smurf_birch Smurf Birchenough (@smurf_birch) reported

    @O2 absolute joke… called on 14th and raised complaint only to be told they now cant see the complaint on my file… i need to call again and raise the complaint again!!!!

  • Matthew73194185 Matthew Lewis (@Matthew73194185) reported

    @O2 hi, trying to get the Disney+ offer as a virgin customer but when I sign into o2 it doesn’t let me. Im not a o2 customer though.

  • litttlemountain mais (@litttlemountain) reported

    @allancooper007 @O2 I ordered 4 days ago, so glad I’ve seen this tweet cos I think I can still cancel. It’s such a joke apparently they don’t have live stock on website so you don’t find out til after ordering … so crafty