O2 Outage Report in Herne Bay, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 02: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (26%)
-
Total Blackout (15%)
-
Wi-fi (4%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent O2 outage reports came from the following cities: Faversham and Margate.
| City | Problem Type | Report Time |
|---|---|---|
 Faversham |
Phone | |
| Margate |
Phone | |
| Margate |
Phone | |
| Canterbury |
Phone | |
| Herne Bay |
Internet | |
| Deal |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
-
Miss P
(@Diana_Parnell) reported
from
Deal, England
Amazing customer service from @O2 today. After I accidentally paid for 2 bolt on’s, it was instantly no trouble. £20 credit on my next bill. That’s why I’ve been with them for over 28years 📱 💯
-
Lorraine Brentnall
(@brainiac75) reported
from
Chestfield, England
@O2 awful customer experience with you this morning, means sadly after 7 years or more I won't be upgrading with you again...shocking customer experience!
-
Tina Kinsella
(@tina_kinsella) reported
from
Herne Bay, England
@O2 we have been on hold for 40 minutes now and got cut off when trying to speak to someone about fraud and a contract being taken out in my husband’s name that you allowed without applying proper checks. Appalling system for reporting a serious issue.
-
David Graham
(@DJG1951) reported
from
Chestfield, England
@SteveJoyce14 @O2 Yes very poor in main stand
-
The Comedy Wordsmith
(@lloydhollett) reported
from
Margate, England
Any thoughts on @O2 as a mobile network?
-
Tommy Warren
(@TommyWa67064664) reported
from
Chestfield, England
@O2 AKA THE WORST phone company in the UK! No signal for over a week and disgusting customer service!
-
NHF
(@kingofbumpers) reported
from
Chestfield, England
@O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5
-
Lesley O'Brien
(@lesleyOglass) reported
from
Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
-
chi 🎃🦇⚰️🖤
(@chiwithaC) reported
from
Margate, England
@O2 I have no service at all everywhere I go. Been like it all day, please sort this out
-
Scott Tulloch
(@TattooedAndBald) reported
from
Canterbury, England
@VodafoneUK @O2 Why is 3G/4G always so terrible in the Canterbury centre area 😡😡😡
-
Sam Hutchings
(@Smutchings) reported
from
Deal, England
@DavidDarnes @spences10 @O2 Service texts such as that should be free. Such as when you text to set up a tariff or get network settings.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
NHF
(@kingofbumpers) reported
@ASlipperySlope1 @O2 Auto login denied, in France. Changed by email, said it was wrong ( it wasn’t) repeat, same
-
NHF
(@kingofbumpers) reported
I just changed my password TWICE @O2 and still I cannot login… please revert
-
Paddy 💀
(@DeadbeatPad) reported
I’ve had no @O2 signal in Glasgow from Whiteinch, to Anniesland, to Yoker, since 8am this morning. I check this morning and it said a mast wasn’t working correctly. Surely this should be resolved by now?
-
Gary McNicol
(@IslayGaz) reported
Hey @O2 are you ever going to get around to fixing the mast near me that went down due to storm Éowyn? I mean it’s ONLY been 159 days!!
-
VISTA IMPERMEABLE
(@0xLaolu) reported
Absolutely disgusted with @O2 customer service. It’s been over a MONTH and my complaint is still unresolved and now it’s damaged my credit file. This is unacceptable. I’ll be escalating this to the Communications Ombudsman.
-
James
(@madmedicalman) reported
@O2 absolutely fuming - you tell me I owe £22.34 & have passed to debt recovery…. Yet My O2 app says I am up to date on payments. I can’t see anywhere money is owed! Trying to speak to someone in customer services is awful. 20 mins and I am now thinking of leaving O2!
-
Natalie Braithwaite
(@natalieb2689) reported
@virginmedia @O2 We’ve been without broadband completely since Friday lunchtime. Fix time keeps getting delayed. All phones on o2 and all down to 3G, occasionally 4G so cannot use my hotspot in order to work. This is ridiculous considering how much money I pay out on airtime!
-
тeeĸѕ
(@BADDST_TEEKS) reported
Excuse me @O2 why is your 5g **** and then when I try to claim money back for your ****** connection, I have your ****** colleagues tell me to turn my phone on and off? Don’t piss me
-
Natalie Braithwaite
(@natalieb2689) reported
@virginmedia @O2 been without broadband since Friday lunchtime - now down to 3G on o2 so can’t even use my hotspot. Any guidance?
-
Ant Trevers-Footitt
(@FootittAnt) reported
@O2 I had no success at all. It’s really poor and quite stressful - especially when dealing with cancer treatment on the side I received a letter in the post today demanding the £11 or debt collectors will be involved. I’ve done a transfer via bank account.