O2

O2 Outage Report in Stonehouse, Gloucestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stonehouse, Gloucestershire, England 02/05/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stonehouse, Gloucestershire, England

The most recent O2 outage reports came from the following cities: Gloucester.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Phone
United KingdomGloucester Internet
United KingdomMalmesbury Phone
United KingdomCheltenham Internet
United KingdomCinderford Phone
United KingdomGloucester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • iemhouston EMMΛ (@iemhouston) reported from Gloucestershire, England

    @JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having

  • dancfrench Daniel French (@dancfrench) reported from Malmesbury, England

    @O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶

  • PhillipsAdrian Adrian Phillips (@PhillipsAdrian) reported from Cheltenham, England

    @O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews

  • Glawsboy84 Tom (@Glawsboy84) reported from Longford, England

    @Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.

  • itsnickelflySK3 🎩👍 Gill Brain 🙈😂 (@itsnickelflySK3) reported from Gloucestershire, England

    @O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou

  • DaveRyloRyland Dave Ryland (@DaveRyloRyland) reported from Gloucestershire, England

    Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!

  • nic_moneypenny Nic at Mitchell Moneypenny (@nic_moneypenny) reported from Cheltenham, England

    Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    Apparently @O2 is down.... just tweeting using my O2 4G now!

  • afroking_jonty Joe M (@afroking_jonty) reported from Cheltenham, England

    @O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT

  • simon5666 Simon Robinson (@simon5666) reported from Gloucestershire, England

    @O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.

  • jensealey Jen Sealey (@jensealey) reported from Cheltenham, England

    Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡

  • jensealey Jen Sealey (@jensealey) reported from Cheltenham, England

    A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤

  • stickybloke Sticky (@stickybloke) reported from Cheltenham, England

    @O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mjjays Mark Jays (@mjjays) reported

    @O2 I have sent the Dm. I have scored the customer satisfaction survey I have been sent as very dissatisfied across the board. I have asked for a call back from someone in head office. I will escalate to the ombudsman if this isnt resolved by Thursday

  • SimShergz Simran (@SimShergz) reported

    @supastar_01 @O2 @VodafoneUK I’m 100% switching now I can’t deal with their **** service

  • shaquillaevelyn IG: shaquillaevelyn (@shaquillaevelyn) reported

    @O2 I would like to pay off my device but it appears online, I can only pay off my bill. Tried calling but the audio recorder doesn't allow me to speak to anybody. Can you help?

  • Milesenberg Miles (@Milesenberg) reported

    @MrMeowsalot @O2 I was pretty suspicious already but especially when they said something like "actually, you're not eligible for this discount because you have bad credit" and no further explanation of what that meant

  • KatieFayeHudson Kat Hudson (@KatieFayeHudson) reported

    @O2 I have tried making an order via Mobile Phones Direct and it says it is declined by the network! I cannot understand why!!!

  • Dymzey . (@Dymzey) reported

    @jas71uk @O2 they’re ******* useless, had a sim not even a month and the service has been horrid. takes them a day to reply to one message then they say you’re out of the 14 days period lol shocking

  • Hayeley Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • GraceHaughey Grace Haughey (@GraceHaughey) reported

    ... or @O2 could you offer a better deal?! #help #awfulservice #frustratedcustomer

  • F79Michelle Michelle F :) (@F79Michelle) reported

    When you try to get @O2 to deal with your complaint and they refuse to call you and will only email you. #dontusethephone

  • deafvulgaris Zac Cassidy (@deafvulgaris) reported

    @O2 Thank you for the information. Okay, well had I been told that on the phone I wouldn’t have placed the order. So what would the timescale have been two weeks ago for a new order? Because honestly if it’s going to be another 2-4 weeks I will cancel and go elsewhere.