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O2 service status in Gloucester, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Gloucester, England

The most recent O2 outage reports came from the following cities: Cheltenham.

CityProblem TypeReport Time
Cheltenham Internet 7 days ago
Gloucester Phone 2 months ago
Gloucester Internet 2 months ago
Gloucester Phone 2 months ago
Gloucester Phone 3 months ago
Gloucester Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • sargeant_gail
    beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2

  • jensealey
    Jen Sealey (@jensealey) reported from Cheltenham, England

    Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡

  • itsnickelflysk3
    👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶

  • itsnickelflySK3
    🎩👍 Gill Brain 🙈😂 (@itsnickelflySK3) reported from Gloucestershire, England

    @O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou

  • afroking_jonty
    Joe M (@afroking_jonty) reported from Cheltenham, England

    @O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT

  • Glawsboy84
    Tom (@Glawsboy84) reported from Longford, England

    @Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.

  • jensealey
    Jen Sealey (@jensealey) reported from Cheltenham, England

    A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤

  • simon5666
    Simon Robinson (@simon5666) reported from Gloucestershire, England

    @O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.

  • itsnickelflysk3
    👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    Apparently @O2 is down.... just tweeting using my O2 4G now!

  • PhillipsAdrian
    Adrian Phillips (@PhillipsAdrian) reported from Cheltenham, England

    @O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews

  • DaveRyloRyland
    Dave Ryland (@DaveRyloRyland) reported from Gloucestershire, England

    Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!

  • sargeant_gail
    beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice

  • nic_moneypenny
    Nic at Mitchell Moneypenny (@nic_moneypenny) reported from Cheltenham, England

    Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2

  • stickybloke
    Sticky (@stickybloke) reported from Cheltenham, England

    @O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamAheale
    adam (@AdamAheale) reported

    @O2 your customer service is garbage #o2

  • capsule_toy
    Capsule Toy (@capsule_toy) reported from Oadby and Wigston, England

    Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.

  • 0_steve_1
    Steve★ (@0_steve_1) reported

    @O2 @arrdeegram Tried to get this via priority app - doesn't work. Arrdee site says page not found.

  • hammers_969
    GSBOUT (@hammers_969) reported

    @O2 I haven't had any phone signal round my area for 2 weeks! What's going on? Sort it out, so useless! 🤬

  • _itsjustjessie_
    Jessie | Blogger 💮 (@_itsjustjessie_) reported

    O2 playing bare spa music whilst I'm on hold trying to calm me down when all I want to do is speak to a human 😩 @O2

  • GillianNeely
    Gillian Neely (@GillianNeely) reported

    Hi @o2 is there any update on issues in the Belfast area? I still can’t make/receive calls.

  • Nic_Belfast
    Nic (@Nic_Belfast) reported

    @O2 is there an issue with service today in Belfast?

  • me_and_flora
    Ash 💙 (@me_and_flora) reported

    @O2 Calls fail immediately. No 4G sign. This error appeared sometime after returning from a hospital appointment yesterday. I phoned my dad on the way out. It was fine then. Having communication lines affected is a serious issue due to higher risk of needing emergency contact.

  • aaronrix11
    Rixy11 (@aaronrix11) reported

    @O2 app online agent chat isn't available is there a problem?

  • kwysey
    Kevin Wyse (@kwysey) reported

    @ermnohun @O2 That sucks. Hopefully You get it back soon. Just appeared back for me