O2 outages and service status in Gloucester, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Gloucester, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 30: Problems at O2
O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Nic at Mitchell Moneypenny (@nic_moneypenny) reported from Cheltenham, EnglandTotally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2
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beijinggail (@sargeant_gail) reported from Cirencester, England@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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beijinggail (@sargeant_gail) reported from Cirencester, England@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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Simon Robinson (@simon5666) reported from Gloucestershire, England@O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.
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Jen Sealey (@jensealey) reported from Cheltenham, EnglandHello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡
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Sticky (@stickybloke) reported from Cheltenham, England@O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.
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Dave Ryland (@DaveRyloRyland) reported from Gloucestershire, EnglandAnyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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Adrian Phillips (@PhillipsAdrian) reported from Cheltenham, England@O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews
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beijinggail (@sargeant_gail) reported from Cirencester, England@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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EMMΛ (@iemhouston) reported from Gloucestershire, England@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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Tom (@Glawsboy84) reported from Longford, England@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.
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Richard Rudkin (@tricky_dickie87) reported from Gloucestershire, England@O2 I need some help with a priority topic please
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Victoria Thomas - The Mighty Dragon 🇺🇦 (@BertieChan55) reported from Cirencester, England@O2 is there a problem with the network today?
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Joe M (@afroking_jonty) reported from Cheltenham, England@O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT
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Jen Sealey (@jensealey) reported from Cheltenham, EnglandA little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, EnglandApparently @O2 is down.... just tweeting using my O2 4G now!
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🎩👍 Gill Brain 🙈😂 (@itsnickelflySK3) reported from Gloucestershire, England@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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don julio act a foolio (@semiloorexo) reported@O2 I have just sent you a dm as I need help
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Don't shoot the messenger (@Lovethyneighb0) reported@kokeshimum @O2 I read the first two sentences and thought you were talking about drugs. Bed-time for me. Hope your service improves.
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Eggrolls (@EggrollsByam) reported@kokeshimum @O2 I’m with EE and around where I live there are many large areas where I get zero signal. In my house I get one bar of 4G on a good day.
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Gareth (@StockwoodCap) reported@kokeshimum @O2 Stuck for 2 hours on the M2 yesterday without moving. I was in a signal black spot so I could barely make a call and had no data… This was on the M2 in Kent. It’s hardly the middle of nowhere.
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Gem🧣 (@gems_endgame) reported@kokeshimum @O2 I live near four major cities. On 4G I can’t get an internet connection, cuts out constantly mid calls as soon as drops from 5G to 4G. O2 is broken.
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beijinggail (@sargeant_gail) reported@O2 Well you’ve taken 8 hrs to respond to this - absolutely appalling customer service!!!
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stuart wall (@StuartWall34) reported@kokeshimum @O2 I switched from o2 to EE because of poor coverage
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Mario Behrendt | AI Founder (@behrendtio) reported@kokeshimum @O2 One could argue you’re in Huddersfield. It’s not the “highest priority area” to build infrastructure let’s say. But I’m in London and during a typical commute on an overground train I lose my signal entirely at least 3 times. Both on EE and Vodafone. Incredible.
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PeterW (@PeterW4tw) reported@DominyRichard @kokeshimum @O2 This, very much this. OFGEM should cross-reference mast plan objectors and those complaining about poor cell service, them name and shame
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Michael Phillips (@MichaelPhi82389) reported@kokeshimum @O2 I'm in wales couldn't use my phone for 6 months due to o2 having issues so went to vadafone