1. Home
  2. Companies
  3. O2
  4. Gloucester, England
O2

O2 Outage Report in Gloucester, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Gloucester, England

The most recent O2 outage reports came from the following cities: Cheltenham, and Gloucester.

CityProblem TypeReport Time
Cheltenham Internet 4 days ago
Gloucester Phone 2 months ago
Gloucester Internet 2 months ago
Gloucester Phone 2 months ago
Gloucester Phone 2 months ago
Gloucester Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • afroking_jonty
    Joe M (@afroking_jonty) reported from Cheltenham, England

    @O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT

  • nic_moneypenny
    Nic at Mitchell Moneypenny (@nic_moneypenny) reported from Cheltenham, England

    Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2

  • itsnickelflysk3
    👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶

  • PhillipsAdrian
    Adrian Phillips (@PhillipsAdrian) reported from Cheltenham, England

    @O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews

  • itsnickelflysk3
    👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    Apparently @O2 is down.... just tweeting using my O2 4G now!

  • iemhouston
    EMMΛ (@iemhouston) reported from Gloucestershire, England

    @JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having

  • sargeant_gail
    beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing

  • itsnickelflySK3
    🎩👍 Gill Brain 🙈😂 (@itsnickelflySK3) reported from Gloucestershire, England

    @O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou

  • jensealey
    Jen Sealey (@jensealey) reported from Cheltenham, England

    Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡

  • sargeant_gail
    beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice

  • sargeant_gail
    beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2

  • DaveRyloRyland
    Dave Ryland (@DaveRyloRyland) reported from Gloucestershire, England

    Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!

  • jensealey
    Jen Sealey (@jensealey) reported from Cheltenham, England

    A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤

  • stickybloke
    Sticky (@stickybloke) reported from Cheltenham, England

    @O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.

  • Glawsboy84
    Tom (@Glawsboy84) reported from Longford, England

    @Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.

  • simon5666
    Simon Robinson (@simon5666) reported from Gloucestershire, England

    @O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PentarioDLaw
    PentaLawrencerio (@PentarioDLaw) reported

    If yhu dey #DavidoO2 @O2 concert and talk say the show no Bam, I go believe you. But if you dey inside your room like me & dey stream online for dy/dx & yhu km dey talk down the show yhu be "Olori awon mugu"... Those whey dey Live had massive Fun.. Kudos @davido more Grace Bro.

  • MingYeung9
    Ming Yeung (@MingYeung9) reported

    @O2 spent the last 3 hours passed around all your advisors and appalling service . South Africa and Uk bounced around 7 advisors . Still not sorted . Get a grip O2

  • EmilyDaly11
    Emily Daly (@EmilyDaly11) reported

    @O2 No o2 just doesn’t work in the area why do non of you listen !!!!! Again five star customer service from o2 🙈🙄 annoying that I’m expected to pay for something that doesn’t work !!! It hasn’t worked in this area for years

  • icanhaztweetz
    icanhaztweetz 🇬🇧🇹🇭 (@icanhaztweetz) reported

    @O2 please tell me why my OAP mother went to an o2 shop to try and get a replacement PAYG sim and the staff told her she needed to sign up to a £30/m contract???? Before I go down there myself

  • idimmock
    Ian Dimmock (@idimmock) reported

    @paulha74 @O2 It’s not proving easy with O2 I’m afraid. If they reach out to me I will help them as I have a system ready for them to join

  • BadradeenS
    KENTRELL DOUBLE G💀 (@BadradeenS) reported

    @davido just shut down the @O2 for the second time. This will surely tells u that no be only one person who go fi carry ein country for back #Davidoat02

  • rossypops190
    Ross Tomlin (@rossypops190) reported

    @O2 It’s been virtually impossible to get through to odeon. It’s not great really. You advertise an event and I need 2 people to accompany my daughter to see the film, due to her needs and nobody seems willing to help? O2 have arranged this event, why can’t you help ?

  • andy_8784
    andrew 🍿 (@andy_8784) reported

    When your @O2 @GreggsOfficial won’t work instore terrible

  • rhianna_joseph
    Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 I’m still waiting for a call back from an advisor in the Retentions department and the advisor still haven’t called me back I have sent multiple emails. Can you please help me? It’s urgent.

  • EmilyDaly11
    Emily Daly (@EmilyDaly11) reported

    @O2 what a rubbish company you are!! Why should I carry my airtime plan on when my new house doesn’t get signal !!! It’s a joke ! Customer service online is shocking , kept getting cut off or out through to different people after being on hold several times ! Your a sham