O2 Outage Report in Gloucester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Gloucester, England
The most recent O2 outage reports came from the following cities: Cheltenham.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Dave Ryland
(@DaveRyloRyland) reported
from
Gloucestershire, England
Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2
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Joe M
(@afroking_jonty) reported
from
Cheltenham, England
@O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Apparently @O2 is down.... just tweeting using my O2 4G now!
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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Sticky
(@stickybloke) reported
from
Cheltenham, England
@O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.
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🎩👍 Gill Brain 🙈😂
(@itsnickelflySK3) reported
from
Gloucestershire, England
@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou
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Adrian Phillips
(@PhillipsAdrian) reported
from
Cheltenham, England
@O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤
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Simon Robinson
(@simon5666) reported
from
Gloucestershire, England
@O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.
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Tom
(@Glawsboy84) reported
from
Longford, England
@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gonsai
(@AmeetGonsai) reported
@O2 why is your reception in my@home area so bad!? It’s been like this for years. I’ve reached out to you in the past and it’s never fixed. If my broadband is down I need to be able to use the internet to check things for my severely elderly and sick parents. It’s useless!!
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Johnny JB 🏴💙💛🇬🇧
(@john_lehan) reported
@AndyLufc @O2 I'm South Lower on O2 and can't get signal there
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Jay
(@join4te) reported
@O2 Day 101 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Shaz
(@Shaz_Kingervi) reported
I don’t get full coverage for voice & text. Forget 5G I don’t even get 3G where I live. So how the heck can you - esp the chief exec justify 17.3% rise from April? Honestly @O2 I’ve been a loyal customer last 22 years. @MartinSLewis can you look into this daylight robbery by o2?
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de Lacey
(@deLaceyMusic) reported
@O2 Hi @O2 it's now been well over 48 hours. This is very, very poor. Please can someone remedy this. If I ever move back to the UK, I will think twice about returning to O2 at this rate. Thanks.
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Lee 🇬🇧
(@TechwithLee81) reported
Had a message from @O2 CEO office stating they're looking into my issue and will respond in 3 working days. It's now been 5. I sent an email yesterday and got no reply. It seems O2 are just a **** company.
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naè.
(@4realnaestyles_) reported
@O2 you and your stupid money management team department are starting to piss me off badly!!!!! I will leave this network and go elsewhere.
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Robert Patrick Reid🐊
(@robertreidddd) reported
@O2 you're data signal is so bad in Glasgow I don't even know what I'm paying for
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Andy Marsland
(@AndyMarsla) reported
@O2 Need to speak to someone and customer service not answering. Tried numerous times! Dreadful service, how about answering phones and messages 02!
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Shannon Bundy
(@ShannonBundy) reported
@O2 I called yesterday about a failed sim swap, the person I spoke to did it manually and it appeared to be successful this morning as I was able to make calls etc. but since this morning/early this afternoon I’ve not had signal despite restarting the phone many times.