O2 Outage Report in Gloucester, England
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The latest reports from users having issues in Gloucester come from postal codes GL1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Gloucester, England
The most recent O2 outage reports came from the following cities: Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡
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Tom
(@Glawsboy84) reported
from
Longford, England
@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.
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Simon Robinson
(@simon5666) reported
from
Gloucestershire, England
@O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.
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Adrian Phillips
(@PhillipsAdrian) reported
from
Cheltenham, England
@O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤
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Dave Ryland
(@DaveRyloRyland) reported
from
Gloucestershire, England
Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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Sticky
(@stickybloke) reported
from
Cheltenham, England
@O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.
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Joe M
(@afroking_jonty) reported
from
Cheltenham, England
@O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Apparently @O2 is down.... just tweeting using my O2 4G now!
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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🎩👍 Gill Brain 🙈😂
(@itsnickelflySK3) reported
from
Gloucestershire, England
@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ibrahim Raf
(@ibrafid) reported
@O2 Bought a sim only deal and ported my number. Still waiting for my Sim. Can’t contact you as I have no phone. App chat does not work. Dm’d please help
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Nick Baynton
(@nickjb14) reported
@O2 Please can you help ?. I've been trying to transfer my number to yourselves for a few days now but your online form is always down. Please can you advise.
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David Murphy
(@Bob_Skittles) reported
@O2 please can I have your customer service email as tried twice to get through and twice the call has been dropped at your end while in the cue.
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sean
(@seanbhoy1984) reported
@O2 hey O2, over the last few days I’ve been lied to, laughed at, spent hours on hold and been disconnected by the most incompetent‘customer service’ I’ve ever been unfortunate enough to deal with. How do I get through to someone competent?
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kgb chelsea
(@kgbchelsea) reported
I'd like to congratulate @O2 and @SMARTYMobileUK on screwing up my 94 year old father's number porting from O2 to Smarty and leaving him with no service on his mobile at all. Due by 5pm yesterday and still no sign of being done. Great job. Pathetic 👏👏👏👏😡😡😡
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Magso
(@magso5) reported
@O2 told by customer service that my issue was resolved and I'd be back on the network within 24 hours. I'm not. How long can it take?
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Matt Gibbs
(@MattGibbsOnAir) reported
The @O2 customer services line always has a queue that’s ‘busier than usual.’ I’ve never ever called at a ‘usual’ time clearly. Dreadful!
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Chris Greenfield
(@chris_greenf) reported
@O2 Morning, can you please help? Waited 9 mins to speak with an agent only for the call to disconnect once "Trish" (?) introduced herself. Thanks
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Shell Kirkwood
(@IluvMissingAndy) reported
@O2 - no service for last couple of hours - any ideas why? The old turn on and off trick isn’t working. Is there an outage?
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James M.
(@ThisIsJamesM) reported
@O2 This is the automated message I’m getting… “The number you have called is not recognised. Please check the number. If you need help, call the operator on 100 from your mobile. It has not been possible to connect your call, please try again later.”