O2 Outage Report in Gloucester, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Gloucester, England
The most recent O2 outage reports came from the following cities: Cheltenham.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2
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🎩👍 Gill Brain 🙈😂
(@itsnickelflySK3) reported
from
Gloucestershire, England
@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou
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Joe M
(@afroking_jonty) reported
from
Cheltenham, England
@O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT
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Adrian Phillips
(@PhillipsAdrian) reported
from
Cheltenham, England
@O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡
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Dave Ryland
(@DaveRyloRyland) reported
from
Gloucestershire, England
Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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Tom
(@Glawsboy84) reported
from
Longford, England
@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Apparently @O2 is down.... just tweeting using my O2 4G now!
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Simon Robinson
(@simon5666) reported
from
Gloucestershire, England
@O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤
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Sticky
(@stickybloke) reported
from
Cheltenham, England
@O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mrsross2014
(@mrs_rossco) reported
Hi @O2 trying to complete this offer but the only option at checkout is to keep number or take new number. The keep option isn't valid as it only applies to moving from one provider to another but as im an o2 customer it doesn't apply. Thanks
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د. يوسف شمس الدين
(@YAYshamsaldeen) reported
from
Mansfield Woodhouse, England
@O2 your services are down, and no communications ... some numbers are not connected ... 5G and 4G are shown but nothing working.... Also, you are down in Liverpool and suddenly it shows you are having maintenance until 31st of August...no communications for this either!
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Francesca Derecourt
(@MissCourtsley) reported
@O2 my data is no longer working abroad (Croatia) can you help!
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Melanie Tolhurst
(@MelanieTolhurst) reported
@O2 might honesty be the worst customer services experience of my life 😭
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Shana Hendry
(@Happyengland79) reported
Not looking good for you @O2. All the reports you ignore are more than a joke now! I bet when you pay for a service you expect it to work? You literally are ripping people off because you charge for something you fail constantly to provide #evidenceforombudsman
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Daisy
(@DaisyJHollands) reported
@O2 Hi I’ve just received my first bill as a new customer through Virgin Media and I have questions yet when I click on”contact us” in the My O2 app I get “403 forbidden”.
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Sinatra
(@YSIV115) reported
@O2 there’s bad service in my area again if you guys could look into it for me and a few others
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Emily
(@EmilyC1618) reported
Genuinely never known service as terrible as @O2 No actual assistance offered as to how to set up new watch, I've done it wrong over an hour on live chat suddenly kicked off and now on hold on the phone. Tempted to send the bloody thing back and not bother
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Darren
(@Darren6270) reported
@EE Complete waste of time. You’re a telecommunications company that can’t access accounts online. I’ll be exiting my contract due to lack of service first thing on Monday. Hopeless. @O2 here I come.
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Dan 'MusicMan' Glynn
(@DanMusicMan89) reported
@O2 Does loyalty for 20 years or so mean **** all to you? My mum has phones you numerous times to say the payment she owes you is fraudulent, and you've told her you've "added a note on her account", now you're saying you're going to cut off her incoming calls and texts?