O2 Outage Report in Gloucester, England
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The latest reports from users having issues in Gloucester come from postal codes GL2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Gloucester, England
The most recent O2 outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Wi-fi | |
| Cheltenham |
Phone | |
| Gloucester |
Phone | |
| Gloucester |
Phone | |
| Gloucester |
Phone | |
| Gloucester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Tom
(@Glawsboy84) reported
from
Longford, England
@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Apparently @O2 is down.... just tweeting using my O2 4G now!
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2
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Dave Ryland
(@DaveRyloRyland) reported
from
Gloucestershire, England
Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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Joe M
(@afroking_jonty) reported
from
Cheltenham, England
@O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT
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Simon Robinson
(@simon5666) reported
from
Gloucestershire, England
@O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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Adrian Phillips
(@PhillipsAdrian) reported
from
Cheltenham, England
@O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡
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🎩👍 Gill Brain 🙈😂
(@itsnickelflySK3) reported
from
Gloucestershire, England
@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou
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Sticky
(@stickybloke) reported
from
Cheltenham, England
@O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kathryn Buckingham
(@Jarners) reported
@O2 my mother’s phone was stolen from her handbag and she rung up to cancel her contract in 2021. She’s continued to be charged since the contract ended in June 2022, despite there being notes on your system confirming she wanted to cancel. Awful #CustomerService
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F Columbo
(@veritas5000) reported
@O2 These were checked - the only option offered when ordering a SIM is to accept your terms and conditions. It seems thousands of others have posted similar concerns. It's illegal and your boss deserves sack or jail for authorising sale of customer data. @iconews should investigate
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Nick Seckington
(@NSeckington) reported
Hey @O2 so my wife phone is not working in ox11, took in shop and phoned up apparently mast is down, this was after her car broke down and could not call anyone as can’t make phone calls, luckily a nice man with @EE phone stopped nice to leave a lady stranded on her own?
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Francesca Tomlinson
(@frantomlinson92) reported
@O2 It says We couldn’t process your payment Sorry, it’s not been possible to take your payment. Your phone has not been topped up. Please try again or use another card. If the problem continues you’ll need to contact your bank.
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Kara Mackenzie
(@KaraHealthSci) reported
@virginmedia @O2 was told to go into an O2 store or pay to get my existing mobile unlocked so that I can get a verification code, said they would send an email (which didn't come through even when I tried confirming my email address they couldn't do anything.) Cancel DD with bank?
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Nicola
(@nicolakezia86) reported
Hi @O2 we have a sim only contract for my son which I’d like to cancel. I can’t find where to do this online, please can you help? Thanks.
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steven mckaveney
(@Stevemcka) reported
@_ellieS @O2 Exact same problem. Absolutely useless
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steven mckaveney
(@Stevemcka) reported
@O2 I need a useful human being to fix my port problem due to be done in the 18th of August despite multiple calls. If I do not get this today, I will cancel my Contract as still in the cancellation period and move to EE
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CW
(@chrissyyyyw) reported
@O2 I have recently ported my number in but lost access to MyO2. I can log in, it asks for my mobile number, I put the ported number in and it says ‘identity not found’. My phone is working fine with ported number. Can you help?
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Kara Mackenzie
(@KaraHealthSci) reported
@virginmedia and @O2 Terrible customer service, trying to sort out my package...bank details forwarded without my consent, trying to change a DD date for a sim card I am not using so cannot get through verification. Thinking of cancelling completely. Awful.