O2 Outage Report in Gloucester, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (43%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Gloucester, England
The most recent O2 outage reports came from the following cities: Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Phone | |
| Gloucester |
Internet | |
| Gloucester |
Phone | |
| Gloucester |
Phone | |
| Gloucester |
Phone | |
| Gloucester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Adrian Phillips
(@PhillipsAdrian) reported
from
Cheltenham, England
@O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤
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Dave Ryland
(@DaveRyloRyland) reported
from
Gloucestershire, England
Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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Sticky
(@stickybloke) reported
from
Cheltenham, England
@O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2
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Tom
(@Glawsboy84) reported
from
Longford, England
@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Apparently @O2 is down.... just tweeting using my O2 4G now!
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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🎩👍 Gill Brain 🙈😂
(@itsnickelflySK3) reported
from
Gloucestershire, England
@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou
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Joe M
(@afroking_jonty) reported
from
Cheltenham, England
@O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SOL
(@SOL83938680) reported
@O2 Need help with getting a new phone. Credit keep refusing me as and old address in the system is not the same as my credit card. No-one wants to update when I call up and credit said it will be 10 days! Already waited 3. I'm a customer for 18 yrs #CommonSense #customerservice
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Suzanna Jackson
(@SuzannaJackson1) reported
@O2 It seems impossible to ask for VAT invoices on my account “because I bought the phone at Carphone Warehouse”. This is nonsense, as you bill me. Constructive help please.
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Grace Lynskey
(@grace_andgrief) reported
Hi @O2 is it possible to get anyone in your customer service team to help me or at least not cut me off every time I get through?
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...--
(@thatgirlthere14) reported
@O2 why cant they solve a simple issue
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Laura
(@LauraJanesDiary) reported
@O2 But I didn’t need photo ID to switch over to another network and keep the same number. Absolutely disgusted. Not everyone has photo ID and I could have confirmed when I last topped up and confirmed I had had that number for many years.
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SOL
(@SOL83938680) reported
Need help with getting a new phone @O2. Credit keep refusing me as and old address in the system is not the same as my credit card. No-one wants to update when I call up and credit said it will be 10 days! Already waited 3. I'm a customer for 18 yrs #CommonSense #customerservice
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Laura
(@LauraJanesDiary) reported
I am very annoyed! I went into the @O2 store because my phone keeps showing “No Service.” Apparently, even though the number is mine, I had to provide photo ID which I don’t have for a sim replacement. I walked into @VodafoneUK I will be joining them and get to keep same number.
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FlailTV 🦓👩🏻🎤 🇮🇹🇪🇺🇺🇲🇬🇧
(@FlailTv) reported
@O2 Well, I'd absolutely be glad to do that, if I could use my phone to make calls. But as that's part of the problem...
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Laura
(@LauraJanesDiary) reported
@O2 All I am saying is I had a persistent problem with the network. I should have been able 2 have had this solved without photo ID. Imagine if someone did steal my phone though, easy for them 2 change 2 another network without ID. Doesn’t make sense does it. Ah well it’s done now.
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Katy ♓🌙
(@Katy_mo) reported
@O2 questioning why I'm paying £36 a month for 4G that is so slow, my speed test errors out. 0.7mb still, 2 years later from when I first reported it. Be uproar if that speed went on for 2 years in London, so why is it acceptable in the Midlands?