O2 outages and service status in Gloucester, England
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- O2 generated 0 outage signals in the last 24 hours around Gloucester, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gloucester, England
The most recent O2 outage reports came from the following cities: Cheltenham.
| City | Problem Type | Report Time |
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Internet | 9 days ago |
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Phone | 2 months ago |
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Internet | 3 months ago |
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Phone | 3 months ago |
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Phone | 3 months ago |
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Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Jen Sealey (@jensealey) reported from Cheltenham, EnglandA little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤
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Dave Ryland (@DaveRyloRyland) reported from Gloucestershire, EnglandAnyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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Sticky (@stickybloke) reported from Cheltenham, England@O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.
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Simon Robinson (@simon5666) reported from Gloucestershire, England@O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.
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beijinggail (@sargeant_gail) reported from Cirencester, England@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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Victoria Thomas - The Mighty Dragon 🇺🇦 (@BertieChan55) reported from Cirencester, England@O2 is there a problem with the network today?
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Nic at Mitchell Moneypenny (@nic_moneypenny) reported from Cheltenham, EnglandTotally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2
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beijinggail (@sargeant_gail) reported from Cirencester, England@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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Jen Sealey (@jensealey) reported from Cheltenham, EnglandHello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡
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Joe M (@afroking_jonty) reported from Cheltenham, England@O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT
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EMMΛ (@iemhouston) reported from Gloucestershire, England@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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Adrian Phillips (@PhillipsAdrian) reported from Cheltenham, England@O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, EnglandApparently @O2 is down.... just tweeting using my O2 4G now!
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Tom (@Glawsboy84) reported from Longford, England@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.
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🎩👍 Gill Brain 🙈😂 (@itsnickelflySK3) reported from Gloucestershire, England@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou
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Richard Rudkin (@tricky_dickie87) reported from Gloucestershire, England@O2 I need some help with a priority topic please
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beijinggail (@sargeant_gail) reported from Cirencester, England@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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S & S Timms Antiques (@Timmsantiques) reported@o2businessuk @O2 are there intermittent issues with your data services today? I changed tariffs yesterday, taking a new contract and now today my data signal has been pretty much non existent for most of the day! Coincidence or not?
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Shana Hendry (@Happyengland79) reportedYet again @O2 your mast is not working! You're a ******* embarrassment of a company, ripping people off because you're not providing the service you are being paid for. Trampy behaviour at it's finest. #evidenceforombudsman
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Krishan chavda (@ChavdaKrishan) reported@O2 over an hour on your dumb chat and the agent still hasnt got me through security. Talk about slow service! 1 reply every 12 or so mins what the point of having a online chat if its this slow? Im 1h 30mins in and still not help… where are you hiring these people?
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LT (@TownsLt) reported@O2 Can you stop the constant emails and threats of debt recovery going to call us we do not owe any money our account was shut down by Abdul weeks ago and his manager agreed that nothing was owing on our account. !!
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Tom Kent (@tomkentuk) reported@andrewsdenham @Joff_L @O2 They must’ve changed something, have done that for years. Tbh, might move anyway - service is terrible by me - though they still have the best European coverage.
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Oli Newhall (@OliNewhall) reported@o2 how come @NASA’s #ArtemisII has better signal than I can get going along the Guildford Bypass are they on @EE!
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Hari XO (@HariJXO) reportedCan somebody from @O2 help me, I just want to cancel my number but can’t call as I have anxiety. All of your live chat agents are slow to respond & it’s annoying & your MyO2 app isn’t user friendly at all! Seems like your service has gone downhill over the years, what a shame
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Rowland J (@rowlandjobson) reported@O2 you stopped my service in error and I am in an emergency situation needing ambulance !!!
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Vince McGonagle (@VinceMcGonr5) reported@O2 How long does it take for you to investigate loss of phone signal/mobile phone data. Rung up 2 weeks ago and was told it would be looked into and still nothing. Your website status checker says no issues , clearly there is as it’s affecting our whole estate
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MozzaEV (@mozzaev) reported@Joff_L @O2 That is down to how the comparison sites they earn commission on new connections and sweet **** all on upgrades ot tariff changes for existing customers.. and thats across all UK Networks