O2 Outage Report in Gloucester, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Gloucester come from postal codes GL1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at O2
O2 is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Gloucester, England
The most recent O2 outage reports came from the following cities: Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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Richard Rudkin
(@tricky_dickie87) reported
from
Gloucestershire, England
@O2 I need some help with a priority topic please
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Joe M
(@afroking_jonty) reported
from
Cheltenham, England
@O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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Sticky
(@stickybloke) reported
from
Cheltenham, England
@O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.
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🎩👍 Gill Brain 🙈😂
(@itsnickelflySK3) reported
from
Gloucestershire, England
@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou
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Simon Robinson
(@simon5666) reported
from
Gloucestershire, England
@O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.
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Dave Ryland
(@DaveRyloRyland) reported
from
Gloucestershire, England
Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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Adrian Phillips
(@PhillipsAdrian) reported
from
Cheltenham, England
@O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡
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Tom
(@Glawsboy84) reported
from
Longford, England
@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Apparently @O2 is down.... just tweeting using my O2 4G now!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Johnston
(@Emmita_J) reported
@O2 Hi, my mum took out a contract so she could use her phone whilst visiting me in Chile, and in the shop, they assured her that it would work abroad. Now she's here in Chile and it doesn't work at all, she can't access data. This is very disappointing. Please can you help us?
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Sam Brown
(@sam_brown1905) reported
@princesstash617 @O2 I had to hang up cos I was at work
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Dave Bagnall 🇬🇧
(@djbsuffolk) reported
@O2 So no announcement yet on scaling back your obscene 11.7% price increase - you really don't care about customer do you? Since the merger with Virgin you seem to have become one of these untouchable giants not the caring company O2 used to be
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Vicky Mcfarlane
(@VickyMcfarlane) reported
@O2 hello, does the April tariff price increase mean we can opt and out cancel that plan within this month? This was the case with virgin plans when the same happened
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Jamie Osborn
(@jamiealanosborn) reported
@virginmedia @O2 Your service is awful. I have only been with you for 11 days and have had engineers out twice and now two complaints and no help whatsoever - absolutely disgusting way to treat customers. No care or consideration at all. You should be ashamed
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Sam
(@samlikestoshoot) reported
@O2 just got a new contract 2 days later told it's going up by 7.9%, what sort of dealing in bad faith is that...
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Phil🇬🇧🇮🇱🏴🏴🇮🇪
(@Philsnr) reported
@virginmedia @O2 I wouldn't bother, I'm about to cancel all Virgin Media products as Virgin Media has failed to provide a satisfactory service on my Mobile Account, I've had enough, for weeks I've been unable to call or text out from my number,VM know this, fault not fixed
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Tasha 🦄
(@princesstash617) reported
@sam_brown1905 @O2 Honestly worst customer service I have ever received!!
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Giles Henderson
(@GagHendo007) reported
@OllieHu10287378 @EnglandRugby @O2 I didn’t say that . read what I said, neither is actually very good, so I’ll take the better passer and support runner... box kicking won’t win us the game at Twickenham . maybe if we were playing in Paris or Dublin . When youngs box kicks it is always too far & we don’t compete
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Sarah Barnett
(@SarahBa07416445) reported
@O2 I’ve DM’d you as per your bot reply not had any help. @O2 please help. Newish contract, no Visual Voicemail or idata set up on my Iphone. Tried online help. Useless.