O2 outages and service status in Gloucester, England

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

• 
  Dave Ryland (@DaveRyloRyland) reported 2 minutes ago from Gloucestershire, England

  Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!

• 
  EMMΛ (@iemhouston) reported 7 minutes ago from Gloucestershire, England

  @JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having

• 
  Victoria Thomas - The Mighty Dragon 🇺🇦 (@BertieChan55) reported 9 minutes ago from Cirencester, England

  @O2 is there a problem with the network today?

• 
  beijinggail (@sargeant_gail) reported 13 minutes ago from Cirencester, England

  @O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice

• 
  Jen Sealey (@jensealey) reported 16 minutes ago from Cheltenham, England

  A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤

• 
  👍🙊Gilly😂🎩 (@itsnickelflysk3) reported 18 minutes ago from Gloucestershire, England

  Apparently @O2 is down.... just tweeting using my O2 4G now!

• 
  Jen Sealey (@jensealey) reported 18 minutes ago from Cheltenham, England

  Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡

• 
  beijinggail (@sargeant_gail) reported 24 minutes ago from Cirencester, England

  @O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2

• 
  Simon Robinson (@simon5666) reported 26 minutes ago from Gloucestershire, England

  @O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.

• 
  Sticky (@stickybloke) reported 27 minutes ago from Cheltenham, England

  @O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.

• 
  👍🙊Gilly😂🎩 (@itsnickelflysk3) reported 35 minutes ago from Gloucestershire, England

  @ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶

• 
  Nic at Mitchell Moneypenny (@nic_moneypenny) reported 35 minutes ago from Cheltenham, England

  Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2

• 
  🎩👍 Gill Brain 🙈😂 (@itsnickelflySK3) reported 42 minutes ago from Gloucestershire, England

  @O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou

• 
  Tom (@Glawsboy84) reported 49 minutes ago from Longford, England

  @Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.

• 
  beijinggail (@sargeant_gail) reported 50 minutes ago from Cirencester, England

  @O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing

• 
  Adrian Phillips (@PhillipsAdrian) reported 53 minutes ago from Cheltenham, England

  @O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews

• 
  Joe M (@afroking_jonty) reported 56 minutes ago from Cheltenham, England

  @O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT

• 
  Richard Rudkin (@tricky_dickie87) reported 58 minutes ago from Gloucestershire, England

  @O2 I need some help with a priority topic please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mrs C (@MrsCalvers) reported 2 minutes ago

  Wtf is going on @O2 I’ve sent my husband messages and he hasn’t received any of them all afternoon. Do messages have a bloody issue?

• 
  Loving York (@Onlywayisyork) reported 6 minutes ago

  @O2 possibly the worse company ever, ordered tablet, paid upfront cost, passed credit check yet try to checkout and get whoops! Contact @o2 support and their solution is to place a new further despite paying with a new credit check! #poorcustomerservice #avoido2 #o2

• 
  Asim (@asimeone3000) reported 6 minutes ago

  Hi, trying to add hbo max tnt sports subscription. The app and live chat is driving me mad. Need some help please @O2

• 
  Northern Running Girl (@UKrunninggirl) reported 6 minutes ago

  @O2 I did but not thrpugh O2 Priority the link never worked

• 
  Wanda Wrongthinker (@Wanda_wsn) reported 11 minutes ago

  @DailyMail @VodafoneUK are involved. Change providers. Better service with @O2 anyway.

• 
  Sarah H (@SarahWM45) reported 14 minutes ago

  Been trying to talk to @o2 for over a week about releasing us from a £189 early termination charge, as had no service or signal from O2 for near 2 years. No call from them. Yet today we received an enforcement notice. Awful customer service @MartinSLewis

• 
  beijinggail (@sargeant_gail) reported 22 minutes ago

  @O2 Well you’ve taken 8 hrs to respond to this - absolutely appalling customer service!!!

• 
  Ian (@ezzeeegooner) reported 28 minutes ago

  @O2 I am getting sick and tired of people saying they’re from O2 calling me, not one of them sounds “English” or calling from “England” yet someone has given them my number I haven’t been an O2 customer for years yet they seem to know I used to be a customer Stop selling data on

• 
  anton Simpson ♿🧠 (@anton_simp66) reported 30 minutes ago

  Holy crap I have 5g where I live oh no it's 4g back, oh nothing now oh 4g well that's @O2 again

• 
  Sarah H (@SarahWM45) reported 30 minutes ago

  Through a phone “system” and 3 operators who largely ignored our issue. We’re now on to the Complaints team at @o2. A disproportionate amount of effort to leave a contract they are not fulfilling, without being charged. As we can send a text or receive a call. @MartinSLewis