O2 Outage Report in Gloucester, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Gloucester, England
The most recent O2 outage reports came from the following cities: Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Sticky
(@stickybloke) reported
from
Cheltenham, England
@O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Apparently @O2 is down.... just tweeting using my O2 4G now!
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Tom
(@Glawsboy84) reported
from
Longford, England
@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.
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Joe M
(@afroking_jonty) reported
from
Cheltenham, England
@O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT
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🎩👍 Gill Brain 🙈😂
(@itsnickelflySK3) reported
from
Gloucestershire, England
@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡
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Dave Ryland
(@DaveRyloRyland) reported
from
Gloucestershire, England
Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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Adrian Phillips
(@PhillipsAdrian) reported
from
Cheltenham, England
@O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Deedle
(@PrincessMissDee) reported
@idlewildgirl @O2 Yeah same! We’ve had people come over recently saying “oh you don’t get any signal here so you” but we’ve literally never had a problem before this summer. We used to use phone data for everything.
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Jayne Lancaster
(@e4fdfa1907a741c) reported
3 times I have changed my billing date @o2 and 3 times I've been cut off ...absolutely shocking or no customer service...I'm done ...stick y bill
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You planned this
(@_i4ani) reported
No service in hrs.. could take up to 9 days.. apparently the mast is down for my area.. quote “my area” @O2 They haven’t even resolved issues with my voicemail (no access to voicemail) on going on off about one year… they turned off data calling - cannot call o2 #Terrible
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𝑨𝑹𝑵𝑰𝑲𝑨 𐂂
(@arnika_khoveyd) reported
@O2 Help Iran by using #مهسا_امینی #Mahsa_Amini #OpIran
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lee mcbride
(@leemcbr37826036) reported
@O2 No, it hasn’t despite spending over an hour on the phone with assurances it had. Appalling service
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Toby Binstead
(@itstobyinnit) reported
@stupot74 @O2 Same today, my signal normally flushes itself down the toilet when at football, festivals or in the proximity of more than 20 people.
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Christina
(@Christina__who) reported
Between @virginmedia & @O2 I’m never really on the Internet…
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Emma Carr
(@EmmaBabeyy93) reported
Another text off @O2 today to say another 5 day of no signal, taking it too 8 days now. Absolute ******* joke!! Am I **** paying this month's bill, can't use my phone for **** all can't call text or receive **** all signals bad at best of times but this is ***************
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Sarah
(@idlewildgirl) reported
@PrincessMissDee @O2 Ah shite, it’s just gone really bad this last few months
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TC 🐌
(@tim_cattlin) reported
@idlewildgirl @O2 Forums are full of complaints - O2 have sold way beyond the network capacity. If you're in a city or other busy location you can have full phone signal and a 4/5G icon but you'll struggle to get anything to load. I'm off back to Vodafone ASAP.