O2 outages and service status in Gloucester, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Gloucester, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gloucester, England
The most recent O2 outage reports came from the following cities: Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham
|
Phone | 12 days ago |
|
Cheltenham
|
Internet | 24 days ago |
|
Gloucester
|
Phone | 3 months ago |
|
Gloucester
|
Internet | 3 months ago |
|
Gloucester
|
Phone | 3 months ago |
|
Gloucester
|
Phone | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Nic at Mitchell Moneypenny (@nic_moneypenny) reported from Cheltenham, EnglandTotally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2
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Simon Robinson (@simon5666) reported from Gloucestershire, England@O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.
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🎩👍 Gill Brain 🙈😂 (@itsnickelflySK3) reported from Gloucestershire, England@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, EnglandApparently @O2 is down.... just tweeting using my O2 4G now!
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Jen Sealey (@jensealey) reported from Cheltenham, EnglandHello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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Victoria Thomas - The Mighty Dragon 🇺🇦 (@BertieChan55) reported from Cirencester, England@O2 is there a problem with the network today?
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Adrian Phillips (@PhillipsAdrian) reported from Cheltenham, England@O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews
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beijinggail (@sargeant_gail) reported from Cirencester, England@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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beijinggail (@sargeant_gail) reported from Cirencester, England@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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EMMΛ (@iemhouston) reported from Gloucestershire, England@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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Sticky (@stickybloke) reported from Cheltenham, England@O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.
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Tom (@Glawsboy84) reported from Longford, England@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.
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Jen Sealey (@jensealey) reported from Cheltenham, EnglandA little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤
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Joe M (@afroking_jonty) reported from Cheltenham, England@O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT
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Richard Rudkin (@tricky_dickie87) reported from Gloucestershire, England@O2 I need some help with a priority topic please
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beijinggail (@sargeant_gail) reported from Cirencester, England@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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Dave Ryland (@DaveRyloRyland) reported from Gloucestershire, EnglandAnyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kelsey (@JugTheKel) reported@O2 Almost never shows your end
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Chad (@Chad24162711258) reported@O2 In the city of London and you can’t even provide a proper 5G data reception!! What a **** provider !!
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Benjamin Forster (@beyondmach5) reported@FrankFWJH @O2 Looks like a satellite render to me, which cause angle distortion if it’s tilted view of Earth and not top-down
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Jason (@btc8500) reported@O2 Can you send me a certified genuine picture of your new O2 satellite system that you use with your network What would be even better is a certified picture of them in orbit around Earth
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Andy Downman (@Andydownman) reported@O2 I’m not an O2 customer!
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Fiona Hughes (@jambosgirl) reported@O2 live chat is terrible!
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Roxanne (@Roxannedkgg) reported@O2 Yeah they can’t either and the venue don’t answer their accessibility lines or emails at all which is what is needed and stated in their accessibility info to actually have the chance to get tickets. Awful, but thanks anyway
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 your customer service is shocking refusing someone a 14 day change of mind we make a complaint you call back with a deal and said you will get another quote the escalations team yeah, right I'm still f waiting you're a joke.
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Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 We got there eventually, the staff in store and on the calls - particularly the insurance team - were excellent but I could see they were as frustrated as me. Excellent customer service, terrible systems!
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Rob (@Quantum_android) reported@O2 eSIM is easier? Plastic SIM - Take out of old phone and put in to new phone. eSIM - Search on how to transfer. Find nothing helpful. Speak to an adviser. eSIM will be ready within 24 hours. Old eSIM gets deactivated straight away leaving me with no network. Awesome.