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O2 outages and service status in Gloucester, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Gloucester, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gloucester, England

The most recent O2 outage reports came from the following cities: Cheltenham.

CityProblem TypeReport Time
Cheltenham Phone 17 days ago
Cheltenham Internet 30 days ago
Gloucester Phone 3 months ago
Gloucester Internet 3 months ago
Gloucester Phone 3 months ago
Gloucester Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • nic_moneypenny
    Nic at Mitchell Moneypenny (@nic_moneypenny) reported from Cheltenham, England

    Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2

  • sargeant_gail
    beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2

  • itsnickelflysk3
    👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    Apparently @O2 is down.... just tweeting using my O2 4G now!

  • jensealey
    Jen Sealey (@jensealey) reported from Cheltenham, England

    A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤

  • iemhouston
    EMMΛ (@iemhouston) reported from Gloucestershire, England

    @JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having

  • Glawsboy84
    Tom (@Glawsboy84) reported from Longford, England

    @Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.

  • sargeant_gail
    beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing

  • tricky_dickie87
    Richard Rudkin (@tricky_dickie87) reported from Gloucestershire, England

    @O2 I need some help with a priority topic please

  • itsnickelflysk3
    👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶

  • itsnickelflySK3
    🎩👍 Gill Brain 🙈😂 (@itsnickelflySK3) reported from Gloucestershire, England

    @O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou

  • stickybloke
    Sticky (@stickybloke) reported from Cheltenham, England

    @O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.

  • sargeant_gail
    beijinggail (@sargeant_gail) reported from Cirencester, England

    @O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice

  • PhillipsAdrian
    Adrian Phillips (@PhillipsAdrian) reported from Cheltenham, England

    @O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews

  • DaveRyloRyland
    Dave Ryland (@DaveRyloRyland) reported from Gloucestershire, England

    Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!

  • simon5666
    Simon Robinson (@simon5666) reported from Gloucestershire, England

    @O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.

  • BertieChan55
    Victoria Thomas - The Mighty Dragon 🇺🇦 (@BertieChan55) reported from Cirencester, England

    @O2 is there a problem with the network today?

  • jensealey
    Jen Sealey (@jensealey) reported from Cheltenham, England

    Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡

  • afroking_jonty
    Joe M (@afroking_jonty) reported from Cheltenham, England

    @O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lilith15016
    Lilith Tuylor (@lilith15016) reported

    @O2 You have 0 customer care, and no regard for PAYG users. I was left very upset. Your allowances are poor also. Cue the ‘sorry you feel that way’ dismissal from O2

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 I have DM'd about it, called about it and emailed about it. Nothings changed in 4 months except where before I could use the app, now it's not working too I have now 6 lines that I cannot pay unless I sit on the phone to your call centre for hours Shambolic to what you used to be

  • beckieebabee_x
    • B e c k i e e • 🐝 (@beckieebabee_x) reported

    @huckleberrydan @mhewson_MCH @O2 Exactly the same here ! Data is just as bad even if got some phone signal. In a city can’t use the maps because it’s rubbish! My partner has moved to EE. & in going to follow suit if I can find a decent deal!

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    Still unable to claim the reward @O2! Also not only was the mast not working for 3days last week it's not working again today 😤 How are you not embarrassed that you can't provide what you are being paid for? The refund is racking up. #evidenceforombudsman

  • Emma_K__
    Emma (@Emma_K__) reported

    @O2 Hello. There is never any signal around Edgeley Road, SK3. Every week I go there my phone goes on to emergency calls only and is happening to all of my friends phones too. Could this be logged as a fault? Or the coverage map be updated

  • hel25071
    Helen Jordan (@hel25071) reported

    @O2 Took my elderly mother all the way to your store in Merry Hill as she needs a new phone on contract but because my father is the account holder, the assistant would not help her. Disgraceful customer service and totally ridiculous as she pays the monthly bill for two phones.

  • FreddieScovell
    Freddie Scovell Esq. (@FreddieScovell) reported

    @O2 Due to your automated phone system I couldn't speak with anyone about the matter as the number wasn't my number. It was handed to debt collectors who placed the default on my credit file. I have been a customer with you on my genuine number for 18 years and never missed a payment

  • silly_balls
    rich ryan (@silly_balls) reported

    @o2 why has your app got so terrible. Apple Pay now times out and does not work, the save card option does not save the card. Why fix something that wasn’t broken?

  • Bunchofmanleyg1
    Greg (@Bunchofmanleyg1) reported

    @O2 since your app has changed things have been diabolical . I need to make payments never missed one and you’re treating me over a small amount though your system isn’t processing payments . I’ve tried three cards and PayPal and you’ve blocked my upgrade !

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 fix myo2 or I can't pay you for 6 lines, it's that simple now. First the web, now the apps gone tits up. It's not just me, it's been for months Fix it or I cannot pay.