O2 Outage Report in Gloucester, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Gloucester, England
The most recent O2 outage reports came from the following cities: Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
Phone | |
| Gloucester |
Phone | |
| Gloucester |
Phone | |
| Gloucester |
Phone | |
| Gloucester |
Phone | |
| Gloucester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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Sticky
(@stickybloke) reported
from
Cheltenham, England
@O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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🎩👍 Gill Brain 🙈😂
(@itsnickelflySK3) reported
from
Gloucestershire, England
@O2 How do I make contact with @O2PriorityUK please. I have a complaint enquiry over ticket purchase I need to put to them.. thankyou
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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Simon Robinson
(@simon5666) reported
from
Gloucestershire, England
@O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.
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Dave Ryland
(@DaveRyloRyland) reported
from
Gloucestershire, England
Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Apparently @O2 is down.... just tweeting using my O2 4G now!
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Joe M
(@afroking_jonty) reported
from
Cheltenham, England
@O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2
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Tom
(@Glawsboy84) reported
from
Longford, England
@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡
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Adrian Phillips
(@PhillipsAdrian) reported
from
Cheltenham, England
@O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sammy
(@sammypennington) reported
@O2 I reported my phone as lost several days ago and put a block on it. I found it within the same day and have called and been in store several times to get the phone unblocked, each time I have been told it is sorted. However it still has no service, what do I do from here
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Nick
(@nickkzie) reported
Hi @O2 - became a customer of yours several weeks ago now, and am long-term VM customer; haven't got any Volt benefits. When I go to the site it says "thanks for your interest in Volt" and that I either have Volt benefits, or am not eligible. No VM speed boost, no dbl data. Help!
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Paul ▶️
(@customerchamp1) reported
@ComplainingCow @O2 have a lot of love for these guys - proper customer service
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Wizkid Army 🦁🦅
(@wizkidstan001) reported
@TheO2 @O2 I can’t buy @davido tickets, is there a problem?
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Robert Seeley
(@Quantum_iPhone) reported
@O2 Hi, how do I switch my watch plan over from an Apple watch to a Samsung Watch? I can't see any obvious way and the help section just assumes that people are only using an Apple Watch.
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(@Lottiepoop) reported
@O2 hi I can’t get through to anyone to cancel my contract
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samra.headandheartyoga
(@samraheadandhe1) reported
@O2 Please could you update me as to the status of my account - a week in and I still have no usable phone! I must say this is the worst customer service I’ve ever experienced!
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Cami-Lee Piper
(@cxmi_lee) reported
@O2 you need to sort your crap network out I pay monthly for an unlimited internet packaged and every day for the last few months in my post code (EX4) I have had literally no access to any data usually between 11am-6pm and when I do it is very limited use SORT IT OUT!!!!!!
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Miss L Stephenson 📚👩🏫
(@Lauras95) reported
Why are all the decent phones too expensive to buy outright but also come with ridiculously expensive contracts with poor data amounts. @O2
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HiCoo #GetVaccinated pls 💙🏴🇪🇺
(@sw_hi_coo) reported
@MrComputer089 @O2 Thanks for the advice but I don't "do" instagram. If I get no joy from customer support - I'll go back to the shop I bought it from, the sales assistant told me to come back to him if I couldn't get it sorted out. Have a feeling that will be the next step.