O2 outages and service status in Seaton, England
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- O2 generated 0 outage signals in the last 24 hours around Seaton, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Seaton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Seaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Seaton, England
Latest outage, problems and issue reports in Seaton and nearby locations:
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Taylor (@taylormaderehab) reported from Feniton, England@O2 @Sunny_in_London I have tried this several times still the same. This has been going on for several days it is shocking service @O2 please sort this out!
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davebarfoot (@davebarfoot) reported from Chard, EnglandHey @O2, tell your support people that if they are going to call with no caller id (which I screen) they shouldn’t leave a message ‘we’ll call back in a few DAYS’ after I’ve already been without data for over a week. It will make that customer want to be an ex customer.
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davebarfoot (@davebarfoot) reported from Chard, EnglandThe support experience with @O2 is a great example of a company I was pretty much happy with, making me want to sever ties with them over the course of less than 2 weeks. I’d suggest avoiding them if you can. Great until you need support, then BAD. Zero progress. Hours wasted.
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adam connett (@ConnettAdam) reported from Ottery St. Mary, England@O2 I understand your busy and short staffed but was wondering I had an email come through about an upgrade for an iPhone 11 with 30gb data but when I go onto my o2 it’s not on there can only get 5gb, 90gb and unlimited can you help me out please.
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davebarfoot (@davebarfoot) reported from Chard, EnglandHmm. Decisions. Do I pay off the device for my @O2 Apple Watch so I can cancel the data contract, or do I just suck up the monthly data cost for data I can’t use as it doesn’t work. Tempted to pay off as the support experience for this makes we want to be shot of O2 completely
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davebarfoot (@davebarfoot) reported from Chard, EnglandMissed a call from @O2 support about my Apple Watch issues. They left a message ‘We’ll call you back in a few days’. A few DAYS!? Unacceptable delay. I’ve already been without watch data for over a week. This message guarantees my next contract will be with someone else.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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john (@jhargie4) reported@O2 @virginmedia CEO Lutz Schueler been waiting 5 days for my DEALOCK Letter following your refusal to actually discuss my complaint before transferring to another service provider. New customers get better deals than 20 year loyal ones.
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Paul Curry (@Paulc2nd) reportedJust rang @O2 to see if they are aware of the problem with their app/website when people are trying to pay. The advisor didn't seem to know & sounded reluctant to ask her colleagues if they knew. I suggested asking her colleagues who are on @o2 but she said they were busy.
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JB (@ozzybn1989) reportedAnother dreadful morning to be on @O2 - can’t even listen to Apple Music because the connection is so unstable! £65 a month….. #O2
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Kirsty (@kirsty_32) reported@O2 really have the worst customer service. 6hours to chat to someone, missed them closing now will probably need to wait another 6 hours tomorrow 😡
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Lauren (@Halbutt) reported@O2 Also trying to change my surname and your website won't let me upload my marriage certificate, even though it's in jpg. My local store in Romford wouldn't help at all.
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John Till (@JohnTillUK) reported@sackedseafarer @O2 Not this time, my original complaint was about that - their resolution, after lots of back and forth, was to allow me to leave without paying an early termination fee (so a £380 saving). I wanted to view my final bill through their app, along with tracking my device plans 1/
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Mr H (@ThatBloke0101) reported@O2 In the same areas? Bollocks. How much have paid Sean Bean for advertising the latest guff about how wonderful the connection is? Because lately it has been piss poor
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Stu (@StuWri01) reported@O2 how can I access my final bill if nothing in the app is available or when signed into the web account no bills available? Already spent 55 mins on the phone to customer resolution this morning.
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Allan GB (@blackadder1st) reportedWhat is seriously wrong with companies these days. It's definitely no longer about the customer and pure fleecing for profit. @O2 @British_Airways all brilliantly versed with their loopholes for how not to commit and be helpful
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Tom Weller (@TWeller96) reportedAvoid using @O2 for your phone! Issue raised over 5 months ago and still not sorted. So much for O2 Priority. Look elsewhere!