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O2

O2 outages and service status in Seaton, England

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  • O2 generated 0 outage signals in the last 24 hours around Seaton, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Seaton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Seaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Seaton, England

Latest outage, problems and issue reports in Seaton and nearby locations:

  • ConnettAdam
    adam connett (@ConnettAdam) reported from Ottery St. Mary, England

    @O2 I understand your busy and short staffed but was wondering I had an email come through about an upgrade for an iPhone 11 with 30gb data but when I go onto my o2 it’s not on there can only get 5gb, 90gb and unlimited can you help me out please.

  • davebarfoot
    davebarfoot (@davebarfoot) reported from Chard, England

    Hmm. Decisions. Do I pay off the device for my @O2 Apple Watch so I can cancel the data contract, or do I just suck up the monthly data cost for data I can’t use as it doesn’t work. Tempted to pay off as the support experience for this makes we want to be shot of O2 completely

  • taylormaderehab
    Taylor (@taylormaderehab) reported from Feniton, England

    @O2 @Sunny_in_London I have tried this several times still the same. This has been going on for several days it is shocking service @O2 please sort this out!

  • davebarfoot
    davebarfoot (@davebarfoot) reported from Chard, England

    Hey @O2, tell your support people that if they are going to call with no caller id (which I screen) they shouldn’t leave a message ‘we’ll call back in a few DAYS’ after I’ve already been without data for over a week. It will make that customer want to be an ex customer.

  • davebarfoot
    davebarfoot (@davebarfoot) reported from Chard, England

    Missed a call from @O2 support about my Apple Watch issues. They left a message ‘We’ll call you back in a few days’. A few DAYS!? Unacceptable delay. I’ve already been without watch data for over a week. This message guarantees my next contract will be with someone else.

  • davebarfoot
    davebarfoot (@davebarfoot) reported from Chard, England

    The support experience with @O2 is a great example of a company I was pretty much happy with, making me want to sever ties with them over the course of less than 2 weeks. I’d suggest avoiding them if you can. Great until you need support, then BAD. Zero progress. Hours wasted.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • daviddunninguk
    DavidDunninguk (@daviddunninguk) reported

    @O2 really poor service in YO1 again. Been better all year but now it’s useless.

  • hel25071
    Helen Jordan (@hel25071) reported

    @O2 Took my elderly mother all the way to your store in Merry Hill as she needs a new phone on contract but because my father is the account holder, the assistant would not help her. Disgraceful customer service and totally ridiculous as she pays the monthly bill for two phones.

  • Uptowndiscos
    Uptown entertainment discos (@Uptowndiscos) reported

    @O2 Thank you. However after spending two and a half hours on the phone to a call centre from India and I could not understand a word and they kept interrupting me, I got absolutely nowhere. Just thought business customers paid extra and got a better service.?

  • Lewis_lisa7
    Lisa Lewis (@Lewis_lisa7) reported

    @O2 We noticed a problem last night. It says the problem that has been fixed in our area. It seems to be working again. Thanks

  • SimonBogdon
    Simon (@SimonBogdon) reported

    @O2 hi hopefully you can help me …I was looking to get both an iPad…when I spoke to your colleagues at the contact centre they told me that none of the eSIM contracts have roaming included (roaming is important for me …..

  • RudeBooy2011
    Craig Morris (@RudeBooy2011) reported

    @O2 what the actual hell is going on with the signal and Internet. Absolute horrendous

  • damotdavies
    Damien Davies (@damotdavies) reported

    @O2 any chance you can respond to my DM, my emails, call me back as promised and deal with the ongoing issue with lack of access to My02 account? been like this since 10th of February.

  • macca2002
    bernie mcneill (@macca2002) reported

    @O2 any update on failed price claim code for M&S, been nearly a week with no resolution. #Priority Monday, extremely disappointed

  • RichardNoble
    Richard Noble (@RichardNoble) reported

    @O2 Hey O2 - can’t login to your app or on web from Morocco! Help!

  • d_riley93
    Daniel (@d_riley93) reported

    @O2 have you had any reports of no mobile data signal in the Menston area of Leeds (LS29)