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O2

O2 outages and service status in Seaton, England

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  • O2 generated 0 outage signals in the last 24 hours around Seaton, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Seaton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Seaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Seaton, England

Latest outage, problems and issue reports in Seaton and nearby locations:

  • ConnettAdam
    adam connett (@ConnettAdam) reported from Ottery St. Mary, England

    @O2 I understand your busy and short staffed but was wondering I had an email come through about an upgrade for an iPhone 11 with 30gb data but when I go onto my o2 it’s not on there can only get 5gb, 90gb and unlimited can you help me out please.

  • davebarfoot
    davebarfoot (@davebarfoot) reported from Chard, England

    Hmm. Decisions. Do I pay off the device for my @O2 Apple Watch so I can cancel the data contract, or do I just suck up the monthly data cost for data I can’t use as it doesn’t work. Tempted to pay off as the support experience for this makes we want to be shot of O2 completely

  • davebarfoot
    davebarfoot (@davebarfoot) reported from Chard, England

    The support experience with @O2 is a great example of a company I was pretty much happy with, making me want to sever ties with them over the course of less than 2 weeks. I’d suggest avoiding them if you can. Great until you need support, then BAD. Zero progress. Hours wasted.

  • taylormaderehab
    Taylor (@taylormaderehab) reported from Feniton, England

    @O2 @Sunny_in_London I have tried this several times still the same. This has been going on for several days it is shocking service @O2 please sort this out!

  • davebarfoot
    davebarfoot (@davebarfoot) reported from Chard, England

    Missed a call from @O2 support about my Apple Watch issues. They left a message ‘We’ll call you back in a few days’. A few DAYS!? Unacceptable delay. I’ve already been without watch data for over a week. This message guarantees my next contract will be with someone else.

  • davebarfoot
    davebarfoot (@davebarfoot) reported from Chard, England

    Hey @O2, tell your support people that if they are going to call with no caller id (which I screen) they shouldn’t leave a message ‘we’ll call back in a few DAYS’ after I’ve already been without data for over a week. It will make that customer want to be an ex customer.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • notyouravgqs
    Bhavesh Ramburn (@notyouravgqs) reported

    @O2 Hi, since Dec all my incoming calls show as UNKNOWN in caller ID & call history. I've tried resetting my phone, swapping the SIM to another phone - issue persists. Seems like a network/account issue. Can you look into this or reset my account settings? Thanks.

  • jlixay
    julia (@jlixay) reported

    @O2 ive not had any internet all weekend and its still not fixed, please help!

  • AI_Park_GB
    AI Park (@AI_Park_GB) reported

    @O2 - trying to process an upgrade - 02 app keeps telling me to.. Won’t add new Pixel to basket, call Cust Servs..they can’t process..Raise a support ticket..nothing. Cust Servs tell me to visit store.. Store can’t process.. I feel Im being De-Mobiled’ - Is that a thing now?

  • robcorb
    Robert Corbishley (@robcorb) reported

    I have to say this: @O2 “customer service” is utter crap.

  • purpleakai
    Pessimistic Astronaut (@purpleakai) reported

    @O2 your website AND your app are down. And dont tell me youre not experiencing issues, youre clearly talking shite. Embarrassing service.

  • schellm2012
    mark (@schellm2012) reported

    @O2 trying to get a new esim profile as I have a new handset and can't get through. Been on hold 40 minutes each time for past few days. Live help says they can't help. This is frustrating.

  • pb1982
    PB1982 (@pb1982) reported

    Purchased an Apple Watch SE (3rd Generation) directly from @O2 14 days ago for my son’s 10th birthday… still no cellular. Endless calls/escalations no callbacks, no resolution. Extremely poor service. If not resolved immediately, I will escalate to the @CommsOmbudsman @Ofcom .

  • Bradleyyy98
    B. (@Bradleyyy98) reported

    @O2 Customer service is absolutely horrendous. Call up regarding my locked account, had this issue since 18th of March. The cheek of the lady to try and sell me an Apple Watch. 😬

  • TheDesirePathUk
    Dan sutherland (@TheDesirePathUk) reported

    @O2 why isn't your myo2 website not working. When will it be fixed? I can't login to see my bills or view my contract.

  • FrazzzYT
    Frazzz (@FrazzzYT) reported

    I recommend avoiding @O2 as a mobile provider. Cut my services off yet they've gotten payment on 4th. Am told my services won't be restored UNTIL the 13th because they can't "find" the payment. Bank has given them the details they need. Can't even call the doctor, complaint it is