O2 outages and service status in Seaton, England

Problems in the last 24 hours in Seaton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Seaton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Seaton, England

Latest outage, problems and issue reports in Seaton and nearby locations:

• 
  adam connett (@ConnettAdam) reported 4 seconds ago from Ottery St. Mary, England

  @O2 I understand your busy and short staffed but was wondering I had an email come through about an upgrade for an iPhone 11 with 30gb data but when I go onto my o2 it’s not on there can only get 5gb, 90gb and unlimited can you help me out please.

• 
  Taylor (@taylormaderehab) reported 5 minutes ago from Feniton, England

  @O2 @Sunny_in_London I have tried this several times still the same. This has been going on for several days it is shocking service @O2 please sort this out!

• 
  davebarfoot (@davebarfoot) reported 13 minutes ago from Chard, England

  Hey @O2, tell your support people that if they are going to call with no caller id (which I screen) they shouldn’t leave a message ‘we’ll call back in a few DAYS’ after I’ve already been without data for over a week. It will make that customer want to be an ex customer.

• 
  davebarfoot (@davebarfoot) reported 15 minutes ago from Chard, England

  The support experience with @O2 is a great example of a company I was pretty much happy with, making me want to sever ties with them over the course of less than 2 weeks. I’d suggest avoiding them if you can. Great until you need support, then BAD. Zero progress. Hours wasted.

• 
  davebarfoot (@davebarfoot) reported 17 minutes ago from Chard, England

  Hmm. Decisions. Do I pay off the device for my @O2 Apple Watch so I can cancel the data contract, or do I just suck up the monthly data cost for data I can’t use as it doesn’t work. Tempted to pay off as the support experience for this makes we want to be shot of O2 completely

• 
  davebarfoot (@davebarfoot) reported 22 minutes ago from Chard, England

  Missed a call from @O2 support about my Apple Watch issues. They left a message ‘We’ll call you back in a few days’. A few DAYS!? Unacceptable delay. I’ve already been without watch data for over a week. This message guarantees my next contract will be with someone else.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fiona cozens (@cozens_fio58099) reported 2 minutes ago

  @grahamstyle @SkyNews @O2 Good luck. Don’t think they prioritise helping customers, including those who have been loyal for decades. They take your money and couldn’t care less that you can’t access their not fit for purpose service.

• 
  Wes (@aussiebhoy88) reported 2 minutes ago

  @O2 @CamillaLatham30 Fix the app it's dogshit

• 
  tom (@DBposer) reported 3 minutes ago

  @O2 ever since you merged with @virginmedia your service is ******* shite, sort it out

• 
  Hayley Laura (@LilHay) reported 4 minutes ago

  @O2 @pethard_connor FOUR DAYS WAITING FOR U TO SORT THE ISSUE. TRY RESPONDING TO DMS I SENT OVER 19 HOURS AGO AND GRT THIS SORTED. I will be taking this further

• 
  Viridis (@Lord_Viridis) reported 5 minutes ago

  @kirstygc1 @O2 Hasn't worked for months if honest, I told them about the fault 4 months ago and they still won't fix it as it only affects % of customers. It's shocking. Look through my old posts to O2 to see how bad. There's even a ticket open ref CIT-A390334 about it, never called me back

• 
  Nick Cunningham (@R1verRat) reported 9 minutes ago

  @1stSimona @O2 @o2 Customer service has gone downhill fast since merger too. Can't do so many things in app so have to call or webchat. CS agents seem to be there purely to keep you in a loop.

• 
  😎Russ😎 (@DarkSabers2013) reported 9 minutes ago

  Hi @O2 I have an issue with my bill.

• 
  Michael Portal (@Mortalportal01) reported 18 minutes ago

  @virginmedia @O2 Hi. In this instance speaking through Virgin Media, it was set up without my knowledge and without a written or verbal contract. I am in the middle of this mess now and have looked a complaint. Thank you

• 
  SRao (@leelamalur) reported 19 minutes ago

  @O2 impossible to access website or app - cant make payments. @virginmedia its been a proper **** show. 😡

• 
  Hayley Laura (@LilHay) reported 21 minutes ago

  @xlilyyrobinson @O2 They’re the biggest pile of **** going. I’ve had issues for a week and recieved two replies from then and not one has been to get the issue sorted. I’ve reported them now. They’re an absolute disgusting disgrace