O2 Outage Report in Ottery St. Mary, Devon, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ottery St. Mary, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ottery St. Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 08: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (55%)
-
Internet (25%)
-
Total Blackout (13%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ottery St. Mary, England
Latest outage, problems and issue reports in Ottery St. Mary and nearby locations:
-
Natalie Brereton
(@NatalieBrereton) reported
from
Exeter District, England
@O2 the only phone company who actively are encouraging me not to upgrade and not even trying to help me. Waiting 30 mins to speak to a human who couldn’t give a toss, and the online options also misleading and unhelpful. @VodafoneUK where you at?!
-
adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
@O2 I understand your busy and short staffed but was wondering I had an email come through about an upgrade for an iPhone 11 with 30gb data but when I go onto my o2 it’s not on there can only get 5gb, 90gb and unlimited can you help me out please.
-
𝒜𝓃𝒾𝓉𝒶 🦊🔥📸
(@FoxFyrePhotos) reported
from
Tiverton, England
@KathrynFelstead @TheO2 @mcflymusic @O2 Looks like Priority tickets have already sold out, I just had the same problem. 😭
-
Charlotte Buckland
(@MissCharlieB84) reported
from
Exmouth, England
@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please
-
Matt
(@msetchell) reported
from
Dawlish, England
@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.
-
Natalie Brereton
(@NatalieBrereton) reported
from
Topsham, England
@O2 mate what ******** is up with 3G and 4G constantly being worse than dog shite?
-
Taylor
(@taylormaderehab) reported
from
Feniton, England
@O2 @Sunny_in_London I have tried this several times still the same. This has been going on for several days it is shocking service @O2 please sort this out!
-
Clare Stone 🏳️🌈
(@dualreads) reported
from
Tiverton, England
My sisters phone is broken and both @O2 and @CPWTweets have been zero use. What was she paying insurance for???? She has spent all morning trying to get help and each person just points her to the next useless person.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Miss Sherlolly
(@Miss_Sherlolly) reported
@MartinSLewis I mean technically with @O2 I'm paying £26 for my airtime and then more for my device plan. So it depends if you mean just for the network or both? When I look at the new deals, the one I'm on is still the best.
-
Charlie rhodes
(@charlsrhodes) reported
@O2 You still haven’t responded to the DM I sent to you? Can someone please assist me with this issue
-
Julia Johnson
(@Jules_J) reported
@O2 help! You have deactivated my SIM but I have not received the QR code by email to set up the E-sim so now I have no phone, no texts. I called this morning and have the order number
-
Jake Stillwell
(@JakeStillwell) reported
@O2 I have just received 3 letters this morning claiming I owe you money on a phone contract I know nothing about, I have never been a customer. I contacted your support just over a week ago and they said that I would be contacted by your fraud team. No contact has been made.
-
jamesbarabas
(@jamesbarabas) reported
@O2 I am being bombarded by phone calls "on behalf of O2 network". I keep asking the callers to stop calling and they don't @Ofcom .
-
James Simpson
(@JamesSimpson36) reported
@O2 the continued shambles that is o2. Victims of fraud have money taken out of their account and not even a call back despite being promised it wouldn’t . To all my followers avoid @O2 like the plague they way they treat their so called customers is nothing short of a disgrace
-
Emma
(@harrington_emma) reported
@tjaneg1 @O2 Are you having issues too! I had a scammer 8 weeks ago and o2 still haven’t sorted it. I have a £1,800 phone and tariff taken out on my name and account. I just want it sorted. Have you taken it further?
-
Joseph Sweeney
(@JosephS65112253) reported
from
Wandsworth, England
@O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone
-
Andrew Fairley
(@AndrewFairley1) reported
@O2 Thanks for absolutely no support whatsoever. Today I'll be buying a SIM from another provider and cancelling my direct debit with you. Congratulations on losing a long-standing customer!!
-
SBond
(@StuartBond10) reported
@MartinSLewis On @O2 SIM-only, just gone up to £10/month unlimited calls, texts and 20GB data (doubled to 40GB as we have Virginmedia FTTP at home). Secured on their Black Friday offer last November. I usually buy a Motorola handset for about £150 which gives at least three years good service