O2 Outage Report in Ottery St. Mary, Devon, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ottery St. Mary, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ottery St. Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (18%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ottery St. Mary, Devon, England
The most recent O2 outage reports came from the following cities: Exeter, Tiverton and Dawlish.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
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O2 Issues Reports Near Ottery St. Mary, England
Latest outage, problems and issue reports in Ottery St. Mary and nearby locations:
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Taylor
(@taylormaderehab) reported
from
Feniton, England
@O2 @Sunny_in_London I have tried this several times still the same. This has been going on for several days it is shocking service @O2 please sort this out!
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Natalie Brereton
(@NatalieBrereton) reported
from
Exeter District, England
@O2 the only phone company who actively are encouraging me not to upgrade and not even trying to help me. Waiting 30 mins to speak to a human who couldn’t give a toss, and the online options also misleading and unhelpful. @VodafoneUK where you at?!
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adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
@O2 I understand your busy and short staffed but was wondering I had an email come through about an upgrade for an iPhone 11 with 30gb data but when I go onto my o2 it’s not on there can only get 5gb, 90gb and unlimited can you help me out please.
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Charlotte Buckland
(@MissCharlieB84) reported
from
Exmouth, England
@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please
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𝒜𝓃𝒾𝓉𝒶 🦊🔥📸
(@FoxFyrePhotos) reported
from
Tiverton, England
@KathrynFelstead @TheO2 @mcflymusic @O2 Looks like Priority tickets have already sold out, I just had the same problem. 😭
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Matt
(@msetchell) reported
from
Dawlish, England
@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.
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Natalie Brereton
(@NatalieBrereton) reported
from
Topsham, England
@O2 mate what ******** is up with 3G and 4G constantly being worse than dog shite?
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Clare Stone 🏳️🌈
(@dualreads) reported
from
Tiverton, England
My sisters phone is broken and both @O2 and @CPWTweets have been zero use. What was she paying insurance for???? She has spent all morning trying to get help and each person just points her to the next useless person.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie
(@jamieinindia) reported
@O2 Interactions with initial rep and CRS rep have been like talking to a wall, they ignored actual complaint, responded late. These are people I would have thought would be empowered (or at least trained) to help. Emails coming from an individual in your Complaint Review Service 5/5
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Spike7307
(@spike7307) reported
@MarkEvansO2 why is your company harassing pensioners, like my father, into paying for a monthly contract which he didn't ask for, or enter into an agreement for? Threatening letters being sent to him. @O2 Complaints Review Service won't acknowledge our complaint.
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RJRM
(@_rjrm) reported
@TheMcOwl @O2 I think everyone had horror stories about every network. O2 signal was absolutely dire for me so switched to Vodafone.
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Fiona smith
(@Fionasm8009) reported
@Shabbychic9607 @O2 Sorry for the inconvenience you can reach them by sending a message to their support @jcyberspyy212 on Instagram They will assist you.
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Ilanit
(@Ilanit986748252) reported
@martinamercer @O2 Absolutely worst customer service. I was transferred from one to another and each time they put the phone down on me.
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McGilly
(@TheMcOwl) reported
@_rjrm @O2 I heard today - sorry we cannot call your contact number as we cannot call international numbers... you are a telecom network. They transferred my number to a broadband sim card that I never asked for. So many errors it is beyond frustrating!
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Sophie
(@sophie_5678) reported
I’m a brand new @O2 customer and already leaving them. Advise everyone to do the same! They incorrectly charged me £400 & are making me pay it this month, then wait for a refund in next months bill. Quite outrageous. Especially given the cost of living crisis affecting everyone
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Slippery Biscuit
(@_AllTheSocials_) reported
@O2 I have a text saying I owe money and that I will get a charge if I don’t pay it but the myO2 app says I don’t owe anything. I’ve tried your virtual assistant but it refuses to put me through to someone. I have hearing issues and find it hard to use phone. Can you look into it
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Kirsty
(@Shabbychic9607) reported
@O2 can I please get some help regarding a new order at all. I can’t access my online account or the app
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Dan Church
(@dan_v_fat) reported
@O2 Hi @O2 this is still an ongoing issue that I haven’t managed to get any support member able to help with. Time after time waiting for a manager call back always breaks down to no communication. Genuinely appalled with the (lack of) help from yourselves. Quick to take, not to help