O2 Outage Report in Ottery St. Mary, Devon, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ottery St. Mary, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ottery St. Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Ottery St. Mary, England
Latest outage, problems and issue reports in Ottery St. Mary and nearby locations:
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adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
@O2 I understand your busy and short staffed but was wondering I had an email come through about an upgrade for an iPhone 11 with 30gb data but when I go onto my o2 it’s not on there can only get 5gb, 90gb and unlimited can you help me out please.
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Natalie Brereton
(@NatalieBrereton) reported
from
Topsham, England
@O2 mate what ******** is up with 3G and 4G constantly being worse than dog shite?
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Matt
(@msetchell) reported
from
Dawlish, England
@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.
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Taylor
(@taylormaderehab) reported
from
Feniton, England
@O2 @Sunny_in_London I have tried this several times still the same. This has been going on for several days it is shocking service @O2 please sort this out!
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Charlotte Buckland
(@MissCharlieB84) reported
from
Exmouth, England
@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please
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𝒜𝓃𝒾𝓉𝒶 🦊🔥📸
(@FoxFyrePhotos) reported
from
Tiverton, England
@KathrynFelstead @TheO2 @mcflymusic @O2 Looks like Priority tickets have already sold out, I just had the same problem. 😭
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steffie
(@steffiegc) reported
@LeeHau18 @O2 I’m having@drama with them too!! They tell me it’s resolved then I get more emails from them. They are a joke. :( been a loyal customer too!
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ARBurtonAsksIfWeCanRejoinYet
(@ARBurtonWorld) reported
@O2 in a call with customer services today trying to arrange a SIM swap, I was told I could text "SWAP" to 20220 even from an EE phone to follow the process. Wrong: I can`t text to 20220 from an EE phone. What is the correct number when texting from another network?
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Five Two & Fine Too
(@laurenfelicity_) reported
@O2 absolutely appalled by your service. Your automated call line keeps hanging up on my call and your my o2 chat room is useless. Start hiring actual workers and stop making your so called valued customers have to talk to bots!!!
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Dominic Powell
(@dominicpowell94) reported
Hello @O2 why has employee Ashley not relayed results of an investigation into my promised good will gesture? 3-5 working days from 11th January has passed. In addition, poor customer service from December 12th has now resulted in no service and unnecessary bills. Please help.
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Mamz
(@MrMamoud) reported
@O2 Nope!!! There has been an issue with a phone mast since last year June
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Mossy.
(@AdamMossy) reported
@O2 your customer service is awful. I’m trying to get in touch with a representative to talk about you randomly cancelling my contractual extras and your bot just hangs up if my phones not lost or stolen?!
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Ryan
(@ryanod1) reported
@O2 I’m sorry O2 I’m taking out sky’s mistakes on you, it’s just sometimes my 4G is a bit slow when I’m at home. But I shouldn’t even have to use my 4G at home should I so this isn’t on you. Further apologies
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Steffie
(@steffiegc) reported
Found the CEO email address.... ok Mark, I’m about to write about this poor service your team is supplying to the general public.... Way to anxious with @O2 now, I’m so disappointed :(
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Clareleczycki
(@ClareLeczycki) reported
@O2 hi o2. Been trying to call all week as my cellular data is down (I think that's what the symbol is) but your phone click throughs are not working so can't get through!!!!!
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Ryan
(@ryanod1) reported
@joshoakes17 @O2 Yeah why sky decides to go down I can’t even use my 4G, there’s people in prison with more internet access than me