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O2 outages and service status in Exeter, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Exeter, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Exeter come from postal codes EX2 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Exeter, England

The most recent O2 outage reports came from the following cities: Exeter.

CityProblem TypeReport Time
Exeter Phone 20 days ago
Exeter Internet 23 days ago
Exeter Phone 1 month ago
Dawlish Phone 2 months ago
Cullompton Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • spinkles176
    Clare Palmer (@spinkles176) reported from Exeter District, England

    @O2 number should have ported on Monday, from @virginmedia as part of new package. After several calls this week the porting has still not happened, now have no service! And yes I have switched it off and on again! #help #notgreat

  • MissCharlieB84
    Charlotte Buckland (@MissCharlieB84) reported from Exmouth, England

    @O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please

  • talithawhite
    TalithaecfcWhite (@talithawhite) reported from Exmouth, England

    @O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?

  • faceofboe
    Gillian (@faceofboe) reported from Exeter District, England

    The worst phone company @O2

  • talithawhite
    TalithaecfcWhite (@talithawhite) reported from Exmouth, England

    @O2 getting absolutely hacked off with the level of signal and the fact people can't get through to me and nothing is coming up on missed calls, then hours and hours later my texts and voicemails appear! Ex8 1pe area! And don't tell there's no problem as there is!

  • JayRSimpson
    J Simpson (@JayRSimpson) reported from Teignmouth, England

    @O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!

  • NatalieBrereton
    Natalie Brereton (@NatalieBrereton) reported from Exeter District, England

    @O2 the only phone company who actively are encouraging me not to upgrade and not even trying to help me. Waiting 30 mins to speak to a human who couldn’t give a toss, and the online options also misleading and unhelpful. @VodafoneUK where you at?!

  • hideinhennock
    Kate (@hideinhennock) reported from Hennock, England

    @O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time

  • AndyMackay_
    Andy Mackay (@AndyMackay_) reported from Exeter District, England

    .@tescomobile you guys run off the @O2 network right?

  • taylormaderehab
    Taylor (@taylormaderehab) reported from Feniton, England

    @O2 @Sunny_in_London I have tried this several times still the same. This has been going on for several days it is shocking service @O2 please sort this out!

  • DannyWordsworth
    Danny Wordsworth (@DannyWordsworth) reported from Exeter District, England

    @O2 so your excuse is that you’re very busy? I’ve been waiting over a month, don’t talk about patience. I’ve been patient and you’ve been incompetent, again. Sort it out! #shocking #customerservice #terrible

  • NatalieBrereton
    Natalie Brereton (@NatalieBrereton) reported from Topsham, England

    @O2 mate what ******** is up with 3G and 4G constantly being worse than dog shite?

  • ConnettAdam
    adam connett (@ConnettAdam) reported from Ottery St. Mary, England

    @O2 I understand your busy and short staffed but was wondering I had an email come through about an upgrade for an iPhone 11 with 30gb data but when I go onto my o2 it’s not on there can only get 5gb, 90gb and unlimited can you help me out please.

  • msetchell
    Matt (@msetchell) reported from Dawlish, England

    @O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Lewis_lisa7
    Lisa Lewis (@Lewis_lisa7) reported

    @O2 We noticed a problem last night. It says the problem that has been fixed in our area. It seems to be working again. Thanks

  • LiaamStephen
    Liam 🥃 (@LiaamStephen) reported

    @O2 how do I cancel my airtime plan?

  • StaceyA_91
    Stacey Armstrong (@StaceyA_91) reported

    Nice of @O2 to wait for my monthly bill to go up for my data to become unbelievably slow or not work at all 🙄

  • Lewis_lisa7
    Lisa Lewis (@Lewis_lisa7) reported

    @O2 since yesterday, I have been unable to get mobile data near where I live, my son and daughter are having the same problem. Can you please advise?

  • yallsop
    Dr Yasemin Allsop MBE (@yallsop) reported

    @G99____ @O2 No, the customer care told me they had a security breach effected many accounts. I asked why did they not inform us, she couldn't answer. Then, she said she unlocked it and I should be able to access it in 3 days. The whole thing doesn't make sense. And I phoned their number not a fake one :)

  • spcb
    Simon Baldwin (@spcb) reported

    35 minutes and still waiting for @O2 business to pick up. Service? 🤪

  • psych0s0cialz
    Hannah (@psych0s0cialz) reported

    @O2 I don’t understand why you cannot issue a refund directly to the account you took the money from, and then send it as a cheque without even asking first

  • IndifferentM
    IndifferentMonKeY- (@IndifferentM) reported

    @ThisMummyGig @O2 threatening me with court over a £1300 bill that i DO NOT OWE. Last month i thought it was all sorted but now a letter today, giving me till tomorrow to pay up! Again today lost hours on the phone with them and apperently i have keep my line open for 5 days to hear back. Awful!

  • HannahKBardell
    Hannah Kennedy-Bardell 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@HannahKBardell) reported

    @O2 We got there eventually, the staff in store and on the calls - particularly the insurance team - were excellent but I could see they were as frustrated as me. Excellent customer service, terrible systems!

  • aknmzrk
    Akin Mizrak (@aknmzrk) reported

    @O2 Then could you please help me with requesting a back‑end change to re‑associate the My O2 profile with my number instead please? Best regards,Akin.