O2 Outage Report in Exeter, Devon, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Exeter, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (61%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Exeter, Devon, England
The most recent O2 outage reports came from the following cities: Exeter.
City | Problem Type | Report Time |
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Exeter | Phone | |
Exeter | Phone | |
Exeter | Phone | |
Exeter | Phone | |
Exmouth | Phone | |
Exeter | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Kate
(@hideinhennock) reported
from
Hennock, England
@O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time
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J Simpson
(@JayRSimpson) reported
from
Teignmouth, England
@O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!
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adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
@O2 I understand your busy and short staffed but was wondering I had an email come through about an upgrade for an iPhone 11 with 30gb data but when I go onto my o2 it’s not on there can only get 5gb, 90gb and unlimited can you help me out please.
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Danny Wordsworth
(@DannyWordsworth) reported
from
Exeter District, England
@O2 so your excuse is that you’re very busy? I’ve been waiting over a month, don’t talk about patience. I’ve been patient and you’ve been incompetent, again. Sort it out! #shocking #customerservice #terrible
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Taylor
(@taylormaderehab) reported
from
Feniton, England
@O2 @Sunny_in_London I have tried this several times still the same. This has been going on for several days it is shocking service @O2 please sort this out!
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Matt
(@msetchell) reported
from
Dawlish, England
@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.
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Gillian
(@faceofboe) reported
from
Exeter District, England
The worst phone company @O2
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𝒜𝓃𝒾𝓉𝒶 🦊🔥📸
(@FoxFyrePhotos) reported
from
Tiverton, England
@KathrynFelstead @TheO2 @mcflymusic @O2 Looks like Priority tickets have already sold out, I just had the same problem. 😭
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Andy Mackay
(@AndyMackay_) reported
from
Exeter District, England
.@tescomobile you guys run off the @O2 network right?
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Clare Palmer
(@spinkles176) reported
from
Exeter District, England
@O2 number should have ported on Monday, from @virginmedia as part of new package. After several calls this week the porting has still not happened, now have no service! And yes I have switched it off and on again! #help #notgreat
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Natalie Brereton
(@NatalieBrereton) reported
from
Exeter District, England
@O2 the only phone company who actively are encouraging me not to upgrade and not even trying to help me. Waiting 30 mins to speak to a human who couldn’t give a toss, and the online options also misleading and unhelpful. @VodafoneUK where you at?!
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Natalie Brereton
(@NatalieBrereton) reported
from
Topsham, England
@O2 mate what ******** is up with 3G and 4G constantly being worse than dog shite?
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Name cannot be blank
(@Peteish) reported
from
Tiverton, England
@majik001 @O2 I'm in EX16 at the moment, nothing all day or just super slow.
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Clare Stone 🏳️🌈
(@dualreads) reported
from
Tiverton, England
My sisters phone is broken and both @O2 and @CPWTweets have been zero use. What was she paying insurance for???? She has spent all morning trying to get help and each person just points her to the next useless person.
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TalithaecfcWhite
(@talithawhite) reported
from
Exmouth, England
@O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?
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Charlotte Buckland
(@MissCharlieB84) reported
from
Exmouth, England
@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie Brooke
(@manx_maid) reported
@O2 Well I can't, obviously, as I have no signal ;-/ ;-) Everything comes off the same mast here, no fibre broadband, only 12 tv channels. I am at home with Covid and no laptop.Went to bed but I can bring up the coverage page now at 7 am and I see the mast is out though wind not high
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Claire Wright
(@claire_wright71) reported
@wpduk Btw, will it have affected any phone masts, as our #SkyMobile signal is virtually zero and we've usually got full signal (via @O2 )
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Simon Duckenfield
(@mc24_simon) reported
@O2 iv been with O2 for a long time and just realised how bad your customer service actually is! So I’ve had no access to your network for over 24 hours now because your so slow at transferring a number to another sim and don’t answer phones! or cut me off before I get through🤬
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daniel james lewis
(@pontyboi) reported
Its all well and good o2 offering rewards but when you select an amazon e-voucher and you spend 2 hours trying to find it there's obviously an issue. Do i need a degree to find this or what? @O2 #Frustrated
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Rachael Duckenfield
(@rach_winnie) reported
@O2 customer service isn’t great, how can I get hold of someone urgently?
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Luke
(@Kluke992) reported
@O2 need some help please still awaiting a refund from weeks ago regarding an upfront payment for a handset that was returned, told by a manager and customer service it’s been processed but I haven’t received anything, can you help please?..
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Thomas Yeowart 🧢
(@thomasyeowart) reported
@O2 Shock, no help yet again
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Mandy Miller
(@mrsmandymiller) reported
from
Burton Fleming, England
Thanks @O2 I’ve lost a days work because we had a power cut. What has it got to do with you you ask? The fact I only have 1 bar of signal whilst the rest of the country waits for 5g. Surely better service for all is more important.
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Ry 🏴☠️
(@TheFuzzzyOne) reported
@O2 Samsung have started to rollout the update to the S20 family of devices now but O2 delay it for up to 2 months for "testing" even though samsung have already 100% tested it and fixed issues.
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Rachael Richards
(@RachIona95) reported
@O2 Hi I’ve been trying to switch my number to O2 for weeks now. I’ve already tried every different way to do this as suggested online. Please can I speak to a real person to help me with this. Every time I call any of your support numbers I’m kicked off the call.