O2 Outage Report in Exeter District, Devon, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (26%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Exeter District, Devon, England
The most recent O2 outage reports came from the following cities: Exeter, Exmouth and Tiverton.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Internet | |
| Exmouth |
Phone | |
| Tiverton |
Phone | |
| Tiverton |
Phone | |
| Exmouth |
Phone | |
| Exeter |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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TalithaecfcWhite
(@talithawhite) reported
from
Exmouth, England
@O2 getting absolutely hacked off with the level of signal and the fact people can't get through to me and nothing is coming up on missed calls, then hours and hours later my texts and voicemails appear! Ex8 1pe area! And don't tell there's no problem as there is!
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Clare Palmer
(@spinkles176) reported
from
Exeter District, England
@O2 number should have ported on Monday, from @virginmedia as part of new package. After several calls this week the porting has still not happened, now have no service! And yes I have switched it off and on again! #help #notgreat
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Andy Mackay
(@AndyMackay_) reported
from
Exeter District, England
.@tescomobile you guys run off the @O2 network right?
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TalithaecfcWhite
(@talithawhite) reported
from
Exmouth, England
@O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?
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Danny Wordsworth
(@DannyWordsworth) reported
from
Exeter District, England
@O2 so your excuse is that you’re very busy? I’ve been waiting over a month, don’t talk about patience. I’ve been patient and you’ve been incompetent, again. Sort it out! #shocking #customerservice #terrible
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Gillian
(@faceofboe) reported
from
Exeter District, England
The worst phone company @O2
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Name cannot be blank
(@Peteish) reported
from
Tiverton, England
@majik001 @O2 I'm in EX16 at the moment, nothing all day or just super slow.
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Clare Stone 🏳️🌈
(@dualreads) reported
from
Tiverton, England
My sisters phone is broken and both @O2 and @CPWTweets have been zero use. What was she paying insurance for???? She has spent all morning trying to get help and each person just points her to the next useless person.
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Natalie Brereton
(@NatalieBrereton) reported
from
Exeter District, England
@O2 the only phone company who actively are encouraging me not to upgrade and not even trying to help me. Waiting 30 mins to speak to a human who couldn’t give a toss, and the online options also misleading and unhelpful. @VodafoneUK where you at?!
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Natalie Brereton
(@NatalieBrereton) reported
from
Topsham, England
@O2 mate what ******** is up with 3G and 4G constantly being worse than dog shite?
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Kate
(@hideinhennock) reported
from
Hennock, England
@O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time
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adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
@O2 I understand your busy and short staffed but was wondering I had an email come through about an upgrade for an iPhone 11 with 30gb data but when I go onto my o2 it’s not on there can only get 5gb, 90gb and unlimited can you help me out please.
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Charlotte Buckland
(@MissCharlieB84) reported
from
Exmouth, England
@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please
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J Simpson
(@JayRSimpson) reported
from
Teignmouth, England
@O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!
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𝒜𝓃𝒾𝓉𝒶 🦊🔥📸
(@FoxFyrePhotos) reported
from
Tiverton, England
@KathrynFelstead @TheO2 @mcflymusic @O2 Looks like Priority tickets have already sold out, I just had the same problem. 😭
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Matt
(@msetchell) reported
from
Dawlish, England
@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.
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Taylor
(@taylormaderehab) reported
from
Feniton, England
@O2 @Sunny_in_London I have tried this several times still the same. This has been going on for several days it is shocking service @O2 please sort this out!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Hawksey
(@ShanklyBob77) reported
from
Aintree Village, England
Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.
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Dutchy.in.london
(@GlennGerits) reported
@O2 I just did! @o2. I would appreciate if someone from complaints or higher up in customer service could call me
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Dutchy.in.london
(@GlennGerits) reported
@O2 you service is so terrible and disappointing. I don’t understand how no one can support me!
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Vger Ann Goldby
(@Iccle_Princess) reported
@O2 i hope you can help me my mum is on O2 shes just switched from Android to iPhone & we are having problems with iMessage & FaceTime they wont activate we have followed every step from Apple Support but its still not working does she need to get yourselves to switch it?
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Rich B
(@RoadieRichB) reported
@O2 any support available? @virginmedia have completely locked me out of everything because of your merge and I really need to speak to someone at o2
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Stephen
(@step_hen111) reported
@O2 I can't link my O2 account to the new VMO2 ID. I get a message saying "Sorry, we couldn't link your account due to an error". I called but they didn't understand. I can't access my online account. Can someone help?
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Oğuzhan
(@so_akin) reported
@pascall21 @O2 Every year, worst service award goes to @O2
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Oğuzhan
(@so_akin) reported
Heyy @O2 — I haven’t been able to use mobile internet, make calls, or send texts for 3 days. Are you planning to do something about this? I can’t see any explanation about the problem, maybe you don’t know but we have a big problem.
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Rob
(@Quantum_android) reported
@O2 So, I'm trying to sign in to my o2 account to pay a bill for a product. Can't do that unless I sign up for ANOTHER account with VMO2. Can't sign up for VMO2 as I do not have an o2 phone number. Also can't link my virgin account as I don't have the account number.
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Andrew Skinner
(@ndrewskinner) reported
@virginmedia @O2 @DisneyPlus what a shambles. Can’t access O2 app to manage my Disney acct, VM no idea why, O2 say app is down as last week’s update to merge it with VM has gone wrong, so wait till it’s fixed. O2 can’t help either as their access is also down #itsm #customercomms