O2 Outage Report in Exeter District, Devon, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Exeter District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Andy Mackay
(@AndyMackay_) reported
from
Exeter District, England
.@tescomobile you guys run off the @O2 network right?
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Clare Stone 🏳️🌈
(@dualreads) reported
from
Tiverton, England
My sisters phone is broken and both @O2 and @CPWTweets have been zero use. What was she paying insurance for???? She has spent all morning trying to get help and each person just points her to the next useless person.
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TalithaecfcWhite
(@talithawhite) reported
from
Exmouth, England
@O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?
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Matt
(@msetchell) reported
from
Dawlish, England
@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.
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𝒜𝓃𝒾𝓉𝒶 🦊🔥📸
(@FoxFyrePhotos) reported
from
Tiverton, England
@KathrynFelstead @TheO2 @mcflymusic @O2 Looks like Priority tickets have already sold out, I just had the same problem. 😭
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J Simpson
(@JayRSimpson) reported
from
Teignmouth, England
@O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!
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Name cannot be blank
(@Peteish) reported
from
Tiverton, England
@majik001 @O2 I'm in EX16 at the moment, nothing all day or just super slow.
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TalithaecfcWhite
(@talithawhite) reported
from
Exmouth, England
@O2 getting absolutely hacked off with the level of signal and the fact people can't get through to me and nothing is coming up on missed calls, then hours and hours later my texts and voicemails appear! Ex8 1pe area! And don't tell there's no problem as there is!
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adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
@O2 I understand your busy and short staffed but was wondering I had an email come through about an upgrade for an iPhone 11 with 30gb data but when I go onto my o2 it’s not on there can only get 5gb, 90gb and unlimited can you help me out please.
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Natalie Brereton
(@NatalieBrereton) reported
from
Topsham, England
@O2 mate what ******** is up with 3G and 4G constantly being worse than dog shite?
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Danny Wordsworth
(@DannyWordsworth) reported
from
Exeter District, England
@O2 so your excuse is that you’re very busy? I’ve been waiting over a month, don’t talk about patience. I’ve been patient and you’ve been incompetent, again. Sort it out! #shocking #customerservice #terrible
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Charlotte Buckland
(@MissCharlieB84) reported
from
Exmouth, England
@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please
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Kate
(@hideinhennock) reported
from
Hennock, England
@O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time
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Natalie Brereton
(@NatalieBrereton) reported
from
Exeter District, England
@O2 the only phone company who actively are encouraging me not to upgrade and not even trying to help me. Waiting 30 mins to speak to a human who couldn’t give a toss, and the online options also misleading and unhelpful. @VodafoneUK where you at?!
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Taylor
(@taylormaderehab) reported
from
Feniton, England
@O2 @Sunny_in_London I have tried this several times still the same. This has been going on for several days it is shocking service @O2 please sort this out!
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Clare Palmer
(@spinkles176) reported
from
Exeter District, England
@O2 number should have ported on Monday, from @virginmedia as part of new package. After several calls this week the porting has still not happened, now have no service! And yes I have switched it off and on again! #help #notgreat
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Gillian
(@faceofboe) reported
from
Exeter District, England
The worst phone company @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandra McKenna
(@_alexandrachloe) reported
@O2 A week with no service and you expect me to pay for the entire month? Congratulations on losing a customer. My contract ends soon. I will also recommend to everyone I know to never use you. A nightmare 3 years with shocking service and customer service. Well done O2👏👏
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Sara Wigley
(@SaraWigley82) reported
@O2 i want to leave your service due to false advertising of #02priority and bern told i have to pay £313! You can have the phone back and i want to cancel my contract!
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Lisa Ball
(@mrsball0412) reported
@O2 No signal second day. Can’t speak to anyone to see what’s going on as I can’t make calls!!! How can I chat with someone directly in the absence of being able to make a call?
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Dale Watts
(@Extinguisherman) reported
@jskemp76 @O2 Good luck with that, I tried that via ombudsman and was told ‘o2 don’t guarantee connection’. My local mast been as they put it ‘not working as it should’ for over a year! That means in normal English broken in some way.
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Tim 🐌
(@tim_cattlin) reported
@DJChrisBerrow @O2 They know full well about contention issues in any busy area, especially data which can show full signal but with almost no speed. They've spent two years doing cheap deals and have sold beyond the capabilities of their infrastructure. Said Tim, on a cheap O2 contract..
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Shelley888
(@888Shelley) reported
@LutzSchueler @O2 If you want to be hounded for mobile phones you never received, or mobile phones which are faulty, mobile bills you have paid, sign up with O2, their accounting systems are up sh!t creak, they are too big an organisation to know their a&ses from their elbows.
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Dale Watts
(@Extinguisherman) reported
@O2 fantastic 5g signal, but not a shred of data. Had to use my vans Vodaphone hotspot to get data. Your network is just beyond terrible. Almost every call recently breaking up. Can’t wait yo ditch this network!
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Blue And True Since 82
(@Blue_Since_82) reported
@O2 @o2help help needed. Voicemail notification, go to ring voicemail. No ringing at all just cancels the call. Please advise been going on fir a few weeks now.
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Sabrina
(@sabrinalou90) reported
@jones_icloud @O2 That’s so frustrating! I’ve only been with them for a week, I’ve decided to cancel my contract and go elsewhere. Completely useless!
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Rob Hamer
(@hamertime74) reported
Does anyone work @O2 who may be able to help me with an incorrect account issue before I take this to a lawyer and the finance ombudsman, the telephone helpdesk is terrible and does not follow up on the actions promised