O2 Outage Report in Hennock, Devon, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hennock, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hennock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Hennock, Devon, England
The most recent O2 outage reports came from the following cities: Exeter.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hennock, England
Latest outage, problems and issue reports in Hennock and nearby locations:
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stuart collier (@stupotcollier) reported from Borough of Torbay, England
@O2 I have lost signal. I'm trying to login to my O2 account but can't as I'm unable to receive the text code
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Charlotte Buckland (@MissCharlieB84) reported from Exmouth, England
@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please
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Matthew Searles (@matthew_Searles) reported from Ashburton, England
@2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.
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TalithaecfcWhite (@talithawhite) reported from Exmouth, England
@O2 getting absolutely hacked off with the level of signal and the fact people can't get through to me and nothing is coming up on missed calls, then hours and hours later my texts and voicemails appear! Ex8 1pe area! And don't tell there's no problem as there is!
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Dennis Clayton (@DennisC64133730) reported from Borough of Torbay, England
@O2 I am a O2 pensioner designated as very vulnerable and have a problem with my tariff I am being charged each month instead of being on a staff tariff I have written to your services without reply I am losing money I can ill afford every month when will I get my money back
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Mandy Ward BSL Interpreter RSLI - NRCPD Registered (@Mandypand) reported from Ipplepen, England
@O2 @ThorntonRigg1 Still not working in Ipplepen Southwest Devon! #sortitout
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Gillian (@faceofboe) reported from Exeter District, England
The worst phone company @O2
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TalithaecfcWhite (@talithawhite) reported from Exmouth, England
@O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?
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Natalie Brereton (@NatalieBrereton) reported from Exeter District, England
@O2 the only phone company who actively are encouraging me not to upgrade and not even trying to help me. Waiting 30 mins to speak to a human who couldn’t give a toss, and the online options also misleading and unhelpful. @VodafoneUK where you at?!
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Kate (@hideinhennock) reported from Hennock, England
@O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time
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Louise Trewern 🇬🇧🏳️🌈 (@loulouscorpio) reported from Buckfastleigh, England
@O2 8 months without proper service! Failure in applying credit resulting in multiple disconnections! Been with o2 20 yrs+ Jow closing acc & opening new one to solve problem but £30 uprfront & new accessories!! NOT GOOD CUSTOMER SERVICE! o2 should reimburse 🤬
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Clare Palmer (@spinkles176) reported from Exeter District, England
@O2 number should have ported on Monday, from @virginmedia as part of new package. After several calls this week the porting has still not happened, now have no service! And yes I have switched it off and on again! #help #notgreat
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Matt (@msetchell) reported from Dawlish, England
@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.
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stuart collier (@stupotcollier) reported from Borough of Torbay, England
@O2 Looking at twitter you really are starting to get a reputation for poor customer service
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Natalie Brereton (@NatalieBrereton) reported from Topsham, England
@O2 mate what ******** is up with 3G and 4G constantly being worse than dog shite?
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J Simpson (@JayRSimpson) reported from Teignmouth, England
@O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!
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Danny Wordsworth (@DannyWordsworth) reported from Exeter District, England
@O2 so your excuse is that you’re very busy? I’ve been waiting over a month, don’t talk about patience. I’ve been patient and you’ve been incompetent, again. Sort it out! #shocking #customerservice #terrible
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stuart collier (@stupotcollier) reported from Borough of Torbay, England
@O2 Had no signal for 3 days in Paignton. Tried all suggested fixes. I note on twitter lots of people across the country are experiencing similar. Whats the issue and when will it be fixed? I'm actually out of contract so will look to move if this is a continuous issue
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Vicky 🌿 Kabuki Rune (@KabukiRune) reported from Borough of Torbay, England
@O2 hi I was wondering if its possible to cancel my upgrade order.
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Andy Mackay (@AndyMackay_) reported from Exeter District, England
.@tescomobile you guys run off the @O2 network right?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Shaw (@alwaysshaw1) reported
@O2 When will you fix 4G, I’m board of asking now.
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🍀MC 1888🍀 (@R0boCop1888) reported
@O2 See trying to pay off yer phone contracts and leave for another service is a nightmare!!!
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Nicola3001 (@Nicola3001) reported
@O2 Shame, my o2 reception is poor to say the least and I can’t even use my WiFi, on my own purchased iPhone on my PAYG, what’s the difference??
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Jess (@jessslee_) reported from Walkden, England
@O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱
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aaaaccccc (@walesxselaw) reported
@O2 your status page tells me the local broken mast isn’t being checked for two weeks. It’s been a month already and I can rarely get phone signal at and around home. This is ridiculous given the fact it’s required for various reasons (eg. 2 factor authentication). Can you help?
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Crzynic83 (@crzynic83) reported
@O2 I have been trying to update my account for over a month with a new billing address. Both app and website give me error messages and I can’t update. Will have to cancel if can’t upgrade so pls help
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Nicola3001 (@Nicola3001) reported
@o2 When will WiFi calling be available?? I live in an area where the call constantly drops, WiFi calling would be the solution
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Kevin Cross CM (@KevinCrossCM) reported
Have been on the phone to @O2 for an hour, trying to make a complaint, but I keep getting cut off. Really valid customer service, there.
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Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England
@O2 is okay but when it comes to speak to customer services 😴
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Paula H (@MrsPAH) reported
@O2 can you confirm the phone number to speak to someone to change an order please? I've chosen my upgrade but it is out of stock - existing phone not working so I'd like to change to a different colour to receive more quickly. Thanks