O2 Outage Report in Borough of Torbay, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Borough of Torbay, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Borough of Torbay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Borough of Torbay, England
The most recent O2 outage reports came from the following cities: Totnes and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Totnes |
Phone | |
| Paignton |
Wi-fi | |
| Torquay |
Phone | |
| Paignton |
Phone | |
| Paignton |
Phone | |
| Newton Abbot |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Borough of Torbay, England
Latest outage, problems and issue reports in Borough of Torbay and nearby locations:
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Charlotte Buckland
(@MissCharlieB84) reported
from
Exmouth, England
@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please
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J Simpson
(@JayRSimpson) reported
from
Teignmouth, England
@O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!
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stuart collier
(@stupotcollier) reported
from
Borough of Torbay, England
@O2 I have lost signal. I'm trying to login to my O2 account but can't as I'm unable to receive the text code
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Louise Trewern 🇬🇧🏳️🌈
(@loulouscorpio) reported
from
Buckfastleigh, England
@O2 8 months without proper service! Failure in applying credit resulting in multiple disconnections! Been with o2 20 yrs+ Jow closing acc & opening new one to solve problem but £30 uprfront & new accessories!! NOT GOOD CUSTOMER SERVICE! o2 should reimburse 🤬
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Dennis Clayton
(@DennisC64133730) reported
from
Borough of Torbay, England
@O2 I am a O2 pensioner designated as very vulnerable and have a problem with my tariff I am being charged each month instead of being on a staff tariff I have written to your services without reply I am losing money I can ill afford every month when will I get my money back
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Mandy Ward BSL Interpreter RSLI - NRCPD Registered
(@Mandypand) reported
from
Ipplepen, England
@O2 @ThorntonRigg1 Still not working in Ipplepen Southwest Devon! #sortitout
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Matthew Searles
(@matthew_Searles) reported
from
Ashburton, England
@2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.
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stuart collier
(@stupotcollier) reported
from
Borough of Torbay, England
@O2 Had no signal for 3 days in Paignton. Tried all suggested fixes. I note on twitter lots of people across the country are experiencing similar. Whats the issue and when will it be fixed? I'm actually out of contract so will look to move if this is a continuous issue
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Vicky 🌿 Kabuki Rune
(@KabukiRune) reported
from
Borough of Torbay, England
@O2 hi I was wondering if its possible to cancel my upgrade order.
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Matt
(@msetchell) reported
from
Dawlish, England
@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.
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Kate
(@hideinhennock) reported
from
Hennock, England
@O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time
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TalithaecfcWhite
(@talithawhite) reported
from
Exmouth, England
@O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Anne
(@paddycammum) reported
@O2 if I can’t make a complaint without speaking to a manager and I can’t speak to a manager directly and they never call back- how exactly do I make a complaint?
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pompey_blu-stu🐎👟🎮
(@pompeyblustu) reported
@O2 impossible to bloody speak with anyone online. The idiot in store 4 years ago that set up my account has typed in my email address spelt wrong and now I cant do anything in my account. Fuming. Cant click a link in an email if the email is spelt wrong 😡
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gort baringa
(@gortbaringa) reported
@O2 I can't make any phone calls, "call ended". Tried everything suggested on the website and obviously can call the customer service. Can you help?
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Anne
(@paddycammum) reported
@O2 Switched to o2 4months and still can’t receive texts or calls - @o2 are incompetent! Zero customer service skills! Can’t talk to a manager - pathetic!
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Dave Winstanley
(@rhinowinny) reported
@O2 I've raised it 3 times this week, promised a call back each time. You dontvanswer the phone for about 20 minutes. Poorest customer service team I have ever had to deal with. Spend around £1.5I a year with o2. Stop hiding behind processes.
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Hari Trivedi
(@hari__trivedi) reported
@O2 Can’t login into my account
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Penny Hop
(@Penny_Hopbrand) reported
@O2 replied back to you guys yesterday via DM and not heard back. I’ve always thought o2 had great customer service. Even got the messages here asking you to praise members of staff but I’m being scammed for over 3yrs and you aren’t protecting me.
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Jesus Pablo
(@amijesuspablo) reported
from
Liverpool, England
Mad how due to an issue with @bt_uk I’ve had to use my @O2 data to do my work. Which was great, 15GB lasted me from Monday till yesterday. Now I added an extra 8GB yesterday to see me through and half has been used in 24 hours and I’ve not even done uploads/downloads!! #*****
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Anne
(@paddycammum) reported
@O2 @calm @o2 how can anyone stay calm trying to deal with your rubbish customer services - hours on hold and problem never resolved - so cheeky that you are promoting mindfulness - help me - 4 months unable to receive calls and text and stuck in a contract you won’t let me leave
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Kayla
(@kaylaa695) reported
Just had the most horrible experience with an @O2 "floor manager" I'm disgusted. As a loyal customer. I say. Give him some more training. Michael clearly needs it.