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O2 outages and service status in Borough of Torbay, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Borough of Torbay, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Borough of Torbay, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Borough of Torbay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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O2 Issues Reports Near Borough of Torbay, England

Latest outage, problems and issue reports in Borough of Torbay and nearby locations:

  • stupotcollier
    stuart collier (@stupotcollier) reported from Borough of Torbay, England

    @O2 I have lost signal. I'm trying to login to my O2 account but can't as I'm unable to receive the text code

  • MissCharlieB84
    Charlotte Buckland (@MissCharlieB84) reported from Exmouth, England

    @O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please

  • Mandypand
    Mandy Ward BSL Interpreter RSLI - NRCPD Registered (@Mandypand) reported from Ipplepen, England

    @O2 @ThorntonRigg1 Still not working in Ipplepen Southwest Devon! #sortitout

  • msetchell
    Matt (@msetchell) reported from Dawlish, England

    @O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.

  • JayRSimpson
    J Simpson (@JayRSimpson) reported from Teignmouth, England

    @O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!

  • hideinhennock
    Kate (@hideinhennock) reported from Hennock, England

    @O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time

  • loulouscorpio
    Louise Trewern 🇬🇧🏳️‍🌈 (@loulouscorpio) reported from Buckfastleigh, England

    @O2 8 months without proper service! Failure in applying credit resulting in multiple disconnections! Been with o2 20 yrs+ Jow closing acc & opening new one to solve problem but £30 uprfront & new accessories!! NOT GOOD CUSTOMER SERVICE! o2 should reimburse 🤬

  • matthew_Searles
    Matthew Searles (@matthew_Searles) reported from Ashburton, England

    @2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.

  • KabukiRune
    Vicky 🌿 Kabuki Rune (@KabukiRune) reported from Borough of Torbay, England

    @O2 hi I was wondering if its possible to cancel my upgrade order.

  • stupotcollier
    stuart collier (@stupotcollier) reported from Borough of Torbay, England

    @O2 Looking at twitter you really are starting to get a reputation for poor customer service

  • talithawhite
    TalithaecfcWhite (@talithawhite) reported from Exmouth, England

    @O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?

  • DennisC64133730
    Dennis Clayton (@DennisC64133730) reported from Borough of Torbay, England

    @O2 I am a O2 pensioner designated as very vulnerable and have a problem with my tariff I am being charged each month instead of being on a staff tariff I have written to your services without reply I am losing money I can ill afford every month when will I get my money back

  • stupotcollier
    stuart collier (@stupotcollier) reported from Borough of Torbay, England

    @O2 Had no signal for 3 days in Paignton. Tried all suggested fixes. I note on twitter lots of people across the country are experiencing similar. Whats the issue and when will it be fixed? I'm actually out of contract so will look to move if this is a continuous issue

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Miss_Keefe
    miss K (@Miss_Keefe) reported

    @O2 sort it out paid my bill over 2 weeks ago nearly 3 weeks now and still no service I need my services reinstated. I’ve been calling you everyday and still nothing you keep telling lies.

  • ALittleLaw
    Michelle Edwards (@ALittleLaw) reported

    1.@O2 Since 2022, I have repeatedly raised complaints about ongoing signal outages, yet nothing has been resolved. On 16 April 2026, I spoke with a male operative in your overseas call centre. He acknowledged the long‑running issue and agreed to apply one month’s credit to...

  • GaryGoodson18
    Gary Goodson (@GaryGoodson18) reported

    @O2 And your live chat is not working

  • AmyB03238619
    Amy (@AmyB03238619) reported

    @O2 I've emailed a complaint to complaint review service a week ago, when will I recieve a response?.

  • Jimmy_Riddle71
    Andy (@Jimmy_Riddle71) reported

    @O2 terrible phone signal around billinge, garswood, Prescott and skelmersdale, never experienced anything like it, call quality is dire ! Cannot ring out in some cases , calls constantly drop out and break up etc..

  • macon1375
    Mark Connolly (@macon1375) reported

    Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

  • GCycles1
    It Will Get Better (@GCycles1) reported

    Dear @O2 - even trying to get a PAC code from you is painful. Thanks for cementing my decision to move to a new provider for better coverage and cheaper bills. You’ve lost a customer with 15 years+ loyalty.

  • davepakey71
    Dave Pakeman (@davepakey71) reported

    @paultownsend81 @O2 Wow you actually get 5g I’m still on 3g if ok lucky or may E or G or most times no signal but according got @O2 there isn’t a problem in my area

  • Aduna90
    moneyman (@Aduna90) reported

    @O2 how the hell can I speak to someone if Ihv got an issue? How? All these robots chatting to me is frustrating.

  • bluegaschris
    chris fear (@bluegaschris) reported

    @O2 @DRyan2013 Still pulling everyone’s pants down then soon as my contact was up I could not leave fast enough! Terrible service