O2 Outage Report in Torquay, Borough of Torbay, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Torquay, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (44%)
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Internet (31%)
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Total Blackout (20%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Torquay, Borough of Torbay, England
The most recent O2 outage reports came from the following cities: Dawlish.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Mandy Ward BSL Interpreter RSLI - NRCPD Registered
(@Mandypand) reported
from
Ipplepen, England
@O2 @ThorntonRigg1 Still not working in Ipplepen Southwest Devon! #sortitout
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TalithaecfcWhite
(@talithawhite) reported
from
Exmouth, England
@O2 getting absolutely hacked off with the level of signal and the fact people can't get through to me and nothing is coming up on missed calls, then hours and hours later my texts and voicemails appear! Ex8 1pe area! And don't tell there's no problem as there is!
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Dennis Clayton
(@DennisC64133730) reported
from
Borough of Torbay, England
@O2 I am a O2 pensioner designated as very vulnerable and have a problem with my tariff I am being charged each month instead of being on a staff tariff I have written to your services without reply I am losing money I can ill afford every month when will I get my money back
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stuart collier
(@stupotcollier) reported
from
Borough of Torbay, England
@O2 I have lost signal. I'm trying to login to my O2 account but can't as I'm unable to receive the text code
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Vicky 🌿 Kabuki Rune
(@KabukiRune) reported
from
Borough of Torbay, England
@O2 hi I was wondering if its possible to cancel my upgrade order.
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Matthew Searles
(@matthew_Searles) reported
from
Ashburton, England
@2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.
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Kate
(@hideinhennock) reported
from
Hennock, England
@O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time
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stuart collier
(@stupotcollier) reported
from
Borough of Torbay, England
@O2 Had no signal for 3 days in Paignton. Tried all suggested fixes. I note on twitter lots of people across the country are experiencing similar. Whats the issue and when will it be fixed? I'm actually out of contract so will look to move if this is a continuous issue
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Louise Trewern 🇬🇧🏳️🌈
(@loulouscorpio) reported
from
Buckfastleigh, England
@O2 8 months without proper service! Failure in applying credit resulting in multiple disconnections! Been with o2 20 yrs+ Jow closing acc & opening new one to solve problem but £30 uprfront & new accessories!! NOT GOOD CUSTOMER SERVICE! o2 should reimburse 🤬
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stuart collier
(@stupotcollier) reported
from
Borough of Torbay, England
@O2 Looking at twitter you really are starting to get a reputation for poor customer service
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J Simpson
(@JayRSimpson) reported
from
Teignmouth, England
@O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!
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Charlotte Buckland
(@MissCharlieB84) reported
from
Exmouth, England
@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please
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TalithaecfcWhite
(@talithawhite) reported
from
Exmouth, England
@O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?
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Matt
(@msetchell) reported
from
Dawlish, England
@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas
(@NickHackett2) reported
@O2 I’m with @tescomobile & they use your line network, I have tried multiple times to try to send them but it doesn’t send then to @actionfrauduk or anywhere less, I just get a message failed to send. My mobile number isn’t on any list except companies I’ve worked for & applied for.
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Dale Watts
(@Extinguisherman) reported
@mikewakeman @O2 From my experience, I’m on day 18 plus of 4 Promised calls backs, they have no answers for bad network of terrible customer service issues. We need to get this issue known maybe Retweet complaint using BBCWatchdog, ofcom, Martin Lewis and whichuk tags.
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Michael
(@mike9001985) reported
@O2 ng95hn !!!!!!! ANOTHER TEXT SAYING WERE WORKING TO FIX IT, ANOTHER 2 WEEKS, WERE TRYING OUR BEST...... TRY GOING ON 3 MONTHS! O2 IS A JOKE NOW, WORSE SIGNAL
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Dale Watts
(@Extinguisherman) reported
@ludast22 @O2 We need to get this issue known, o2 customer service is awlful. Maybe Retweet complaint using BBCWatchdog, ofcom, Martin Lewis and whichuk tags.
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Dan Hallas
(@DanHallas) reported
@O2 Like.. Literally, when are you @O2 going to fix these Masts? HD9 4ET & HD4 5DX are STILL down. How can it take so long?
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Tomasz Oryński
(@TOrynski) reported
@Murrman2020 But I already had someone claiming to be from @O2 calling me trying to sell me some of their service. They read twitter obviously. But why they still have my number, I haven't had a phone with them since 2008 or so?
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Nic
(@NicC28) reported
@O2 first tweeted you 6 days ago to cancel within cooling off period, no one has helped, delays on responding to DM’s, called call centre was hung up on, now on phone to them again and they can hardly hear me because my signal is so bad which is why I am trying to cancel!!
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elli-
(@eliseisatwat) reported
@O2 hi is there a live chat feature from O2. Trying to change my contract over to O2 but need qs answered first so this isn’t reassuring I can’t find proper help.
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Michael
(@sparkplug223) reported
@O2 Why must I go in store to swap esims and not be allowed to do it myself? Terrible customer service as always.
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Lodge Rebel
(@McGeerafe) reported
Why am I being charged for data when you cannot even provide a reliable service so that I can actually use said paid for service @O2 ? Seriously disappointed in them.