O2 Outage Report in Torquay, Borough of Torbay, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Torquay, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 04: Problems at O2
O2 is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (27%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Torquay, Borough of Torbay, England
The most recent O2 outage reports came from the following cities: Torquay.
City | Problem Type | Report Time |
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TV | ||
Phone | ||
Phone | ||
Wi-fi | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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J Simpson (@JayRSimpson) reported from Teignmouth, England
@O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!
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stuart collier (@stupotcollier) reported from Borough of Torbay, England
@O2 I have lost signal. I'm trying to login to my O2 account but can't as I'm unable to receive the text code
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Kate (@hideinhennock) reported from Hennock, England
@O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time
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Louise Trewern 🇬🇧🏳️🌈 (@loulouscorpio) reported from Buckfastleigh, England
@O2 8 months without proper service! Failure in applying credit resulting in multiple disconnections! Been with o2 20 yrs+ Jow closing acc & opening new one to solve problem but £30 uprfront & new accessories!! NOT GOOD CUSTOMER SERVICE! o2 should reimburse 🤬
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Matt (@msetchell) reported from Dawlish, England
@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.
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TalithaecfcWhite (@talithawhite) reported from Exmouth, England
@O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?
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stuart collier (@stupotcollier) reported from Borough of Torbay, England
@O2 Had no signal for 3 days in Paignton. Tried all suggested fixes. I note on twitter lots of people across the country are experiencing similar. Whats the issue and when will it be fixed? I'm actually out of contract so will look to move if this is a continuous issue
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Vicky 🌿 Kabuki Rune (@KabukiRune) reported from Borough of Torbay, England
@O2 hi I was wondering if its possible to cancel my upgrade order.
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Matthew Searles (@matthew_Searles) reported from Ashburton, England
@2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.
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Charlotte Buckland (@MissCharlieB84) reported from Exmouth, England
@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please
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Mandy Ward BSL Interpreter RSLI - NRCPD Registered (@Mandypand) reported from Ipplepen, England
@O2 @ThorntonRigg1 Still not working in Ipplepen Southwest Devon! #sortitout
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Dennis Clayton (@DennisC64133730) reported from Borough of Torbay, England
@O2 I am a O2 pensioner designated as very vulnerable and have a problem with my tariff I am being charged each month instead of being on a staff tariff I have written to your services without reply I am losing money I can ill afford every month when will I get my money back
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stuart collier (@stupotcollier) reported from Borough of Torbay, England
@O2 Looking at twitter you really are starting to get a reputation for poor customer service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kat (@Kat71645262) reported
@O2 am I not able to speak with customer services today? I just tried calling 202 and the lady said sorry we're not here today?
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Yvette Marie (@YvetteM94) reported
@o2 why am I paying £40 a month and still can’t get signal! What is wrong with your network?
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marc latham. (@marlatham) reported
@O2 just a heads up from a usually happy customer, the roaming in the USA is dreadful, doesn’t text or allow data (and for £6 a day) turning roaming off now but you may need to speak to your US partners
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JolieMei (@JolieMei_) reported
@O2 Yes I can log into the actual website but not the mobile app itself which is strange. Are there issues with the app?? I can't keep resetting my password to attempt to access the app 🙄
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Simon Heaps (@SimonHeaps4) reported from Lymington, England
@O2 Where do I start. I have been having a major , major problem with your customer Service and have a bill of over £2200 outstanding. Basically the bolt on that I bought was not activated !! I have now made many many phone calls to your Customer Service number in South Africa.
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Smithy (@gobshitechris) reported
@wheresnicktoday @O2 I’m with EE and haven’t had a problem all weekend 😝
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Andrew Harbot-Taylor (@T_Northernbloke) reported
@O2 Yes, I've looked at it. It's where I get directed every time your network can't cope with the phones using it.
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Paul Glavin (@paulglavin) reported
caught in loop of @O2 doing something that's stopped my phone connecting to the network. Try to log in to myo2 "there's something wrong with your account - we've sent you a text message to confirm your details" Sigh 3 working days to get an answer on why.
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Kenny Stewart.fighting for #michelles law (@kennyroadshow) reported
@O2 joke send code for password reset . Then says something went wrong totaly wrong network . Hopeless . Set up
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john (@jhargie4) reported
@O2 @o2 @LutzSchueler spoke with complaints team who was more interested in telling me I’ve received discount I was not entitled too rather than addressing my complaint. He’s apparently sending my deadlock letter so I can raise with the ombudsman after he removes my discount