O2 outages and service status in Torquay, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Torquay, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Torquay, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Matt (@msetchell) reported from Dawlish, England@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.
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Louise Trewern 🇬🇧🏳️🌈 (@loulouscorpio) reported from Buckfastleigh, England@O2 8 months without proper service! Failure in applying credit resulting in multiple disconnections! Been with o2 20 yrs+ Jow closing acc & opening new one to solve problem but £30 uprfront & new accessories!! NOT GOOD CUSTOMER SERVICE! o2 should reimburse 🤬
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stuart collier (@stupotcollier) reported from Borough of Torbay, England@O2 Looking at twitter you really are starting to get a reputation for poor customer service
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stuart collier (@stupotcollier) reported from Borough of Torbay, England@O2 Had no signal for 3 days in Paignton. Tried all suggested fixes. I note on twitter lots of people across the country are experiencing similar. Whats the issue and when will it be fixed? I'm actually out of contract so will look to move if this is a continuous issue
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Dennis Clayton (@DennisC64133730) reported from Borough of Torbay, England@O2 I am a O2 pensioner designated as very vulnerable and have a problem with my tariff I am being charged each month instead of being on a staff tariff I have written to your services without reply I am losing money I can ill afford every month when will I get my money back
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Matthew Searles (@matthew_Searles) reported from Ashburton, England@2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.
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Charlotte Buckland (@MissCharlieB84) reported from Exmouth, England@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please
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Vicky 🌿 Kabuki Rune (@KabukiRune) reported from Borough of Torbay, England@O2 hi I was wondering if its possible to cancel my upgrade order.
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stuart collier (@stupotcollier) reported from Borough of Torbay, England@O2 I have lost signal. I'm trying to login to my O2 account but can't as I'm unable to receive the text code
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Kate (@hideinhennock) reported from Hennock, England@O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time
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TalithaecfcWhite (@talithawhite) reported from Exmouth, England@O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?
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J Simpson (@JayRSimpson) reported from Teignmouth, England@O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!
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TalithaecfcWhite (@talithawhite) reported from Exmouth, England@O2 getting absolutely hacked off with the level of signal and the fact people can't get through to me and nothing is coming up on missed calls, then hours and hours later my texts and voicemails appear! Ex8 1pe area! And don't tell there's no problem as there is!
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Mandy Ward BSL Interpreter RSLI - NRCPD Registered (@Mandypand) reported from Ipplepen, England@O2 @ThorntonRigg1 Still not working in Ipplepen Southwest Devon! #sortitout
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Suzanne Shrewsbury (@susieshrew) reported@O2 appalled by your customer service. You left my daughter phone-less whilst travelling, all because your ineffective record-keeping could not provide her with the info that she needed for her insurance. You cost her a lot of money, & we never got to the bottom of the issue!!
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Dee (@DeeOgunbiyi) reported@O2 Some third parties are permanently able to run cheaper deals than @O2 can - make it make sense… I was promised a call back in relation to my complaint which remains outstanding. I was meant to be called yesterday
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🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported@ee @O2 if yous do start to slow speeds yous better reduce the bills and prices because your in breach of contract
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Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 been sitting in one of your stores for nearly an hour now, trying to make an insurance claim, the in shop service is excellent but your systems are totally useless, online claim doesn’t work passed to 4 different people on the phone and even your staff here are frustrated
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Emma Turley (@Emama_Turley) reportedHi @O2 - I left a few months ago and am owed £… I have spoken to a couple of your team who have said the refund should be sorted in the next few days but the money hasn’t reached my account. It’s quite frustrating! Can you help?
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James (@jameshullfc) reported@O2 @marciabigg Nobody can ever get a signal on newland ave in Hull. Been the same for 20 years
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Kimmy Murray (@KimmyMurray1982) reportedSo I sent my phone back to @O2 & surprise they said no fault. Had it back & surprise still faulty. Can someone please give me contact information of where to make a complaint regarding this?
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Thomas Lamb (@ThomooseLamb) reported@O2 hi why is there never any internet signal in Atherton, Manchester? This has been going on for months now. Thanks
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Saul Corrigan (@SaulCorrigan) reported@O2 it wont let me send a DM. If you keep records of my dealing with O2 over the past several weeks yiu will see my issue.
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Mr. Miyagi 🌴 (@GrumpyBiker1969) reported@O2 where do I find satellite service on My o2 please