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O2

O2 Outage Report in Torquay, Borough of Torbay, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Torquay, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Torquay, England

The most recent O2 outage reports came from the following cities: Dawlish.

CityProblem TypeReport Time
Dawlish Phone 2 months ago
Paignton Internet 2 months ago
Torquay Phone 4 months ago
Torquay Phone 5 months ago
Exmouth Internet 8 months ago
Exmouth Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Torquay, England

Latest outage, problems and issue reports in Torquay and nearby locations:

  • stupotcollier
    stuart collier (@stupotcollier) reported from Borough of Torbay, England

    @O2 Had no signal for 3 days in Paignton. Tried all suggested fixes. I note on twitter lots of people across the country are experiencing similar. Whats the issue and when will it be fixed? I'm actually out of contract so will look to move if this is a continuous issue

  • MissCharlieB84
    Charlotte Buckland (@MissCharlieB84) reported from Exmouth, England

    @O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please

  • Mandypand
    Mandy Ward BSL Interpreter RSLI - NRCPD Registered (@Mandypand) reported from Ipplepen, England

    @O2 @ThorntonRigg1 Still not working in Ipplepen Southwest Devon! #sortitout

  • talithawhite
    TalithaecfcWhite (@talithawhite) reported from Exmouth, England

    @O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?

  • msetchell
    Matt (@msetchell) reported from Dawlish, England

    @O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.

  • KabukiRune
    Vicky 🌿 Kabuki Rune (@KabukiRune) reported from Borough of Torbay, England

    @O2 hi I was wondering if its possible to cancel my upgrade order.

  • JayRSimpson
    J Simpson (@JayRSimpson) reported from Teignmouth, England

    @O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!

  • loulouscorpio
    Louise Trewern 🇬🇧🏳️‍🌈 (@loulouscorpio) reported from Buckfastleigh, England

    @O2 8 months without proper service! Failure in applying credit resulting in multiple disconnections! Been with o2 20 yrs+ Jow closing acc & opening new one to solve problem but £30 uprfront & new accessories!! NOT GOOD CUSTOMER SERVICE! o2 should reimburse 🤬

  • stupotcollier
    stuart collier (@stupotcollier) reported from Borough of Torbay, England

    @O2 I have lost signal. I'm trying to login to my O2 account but can't as I'm unable to receive the text code

  • matthew_Searles
    Matthew Searles (@matthew_Searles) reported from Ashburton, England

    @2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.

  • hideinhennock
    Kate (@hideinhennock) reported from Hennock, England

    @O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time

  • DennisC64133730
    Dennis Clayton (@DennisC64133730) reported from Borough of Torbay, England

    @O2 I am a O2 pensioner designated as very vulnerable and have a problem with my tariff I am being charged each month instead of being on a staff tariff I have written to your services without reply I am losing money I can ill afford every month when will I get my money back

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Tipsforfootybet
    Yìlmaz (@Tipsforfootybet) reported

    @O2 one of your call agent made a big mistake and put me in a hardship . Closed my account and told me to cancel my direct debit . Now @02 asking me to pay the all amount contract by 19th of February. Letter posted on 9th ,received on 15th . 4 days !!!!!

  • ChedzAMess
    Toxic (@ChedzAMess) reported

    2023 lads how is your signal so **** in my home i live in big bumbaclart london not some desert @O2

  • Maggotlaw
    Paul Magrath = mas.to/ (@Maggotlaw) reported

    Hi @O2 your IOS app isn't showing data usage right now. Is there a problem?

  • richspence
    Richard Spence (@richspence) reported

    @O2 how do I activate my account to use the O2 app? At the moment when I try to use it or login in online it says my account is not activated

  • IanReflections
    IanE (@IanReflections) reported

    @O2 Not really sure that you can include getting tickets via Priority as a reason to love O2? More like a reason to move to a network that can handle the traffic.

  • Duncan_Leeds
    Duncan 🙏 🇺🇦 ❤️ 🌻 (@Duncan_Leeds) reported

    @virginmedia @O2 Match made in heaven - don’t think so. Told my pretty basic package goes up from £60 to £75, yet a new customer can get a better package for £29.99. Phoned to ask if I could have the same & was basically told to bugger off. Not much point sticking around then. Off to @EE we go…

  • venkman2_11
    Paul Steer (@venkman2_11) reported

    @O2 They are as useful as a fa… in a space suit! I have DM’d as it’s seriously angering me. Full bars, full 4G & phone often unresponsive until you get to an area where the masts are plugged in! Phone is relatively new & fine as it’s been fully tested by Apple. Just appalling signal

  • Bulla22139723
    Bulla (@Bulla22139723) reported

    @O2 Still not working this morning. No circle with data used. Multiple customers reported on here.

  • pdc1906
    paul cohen (@pdc1906) reported

    @O2 terrible service… After 6 days without data and no texts…multiple calls (mainly over 45mins) and not worth the effort chat bots who do not respond…4 different rationals over £60 in additional Bolt ons etc and the to be told 48 hours for call back….use someone else

  • insidetheWH
    therealtom (@insidetheWH) reported

    @O2 useless network. Number not ported over and sim isn’t working. Getting robot replies from customer chat telling me my local mast isn’t working. I’m not even there and they refuse to listen. AVOID this network at all costs