O2 outages and service status in Torquay, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Torquay, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Torquay, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at O2
O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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stuart collier (@stupotcollier) reported from Borough of Torbay, England@O2 I have lost signal. I'm trying to login to my O2 account but can't as I'm unable to receive the text code
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Charlotte Buckland (@MissCharlieB84) reported from Exmouth, England@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please
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Kate (@hideinhennock) reported from Hennock, England@O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time
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J Simpson (@JayRSimpson) reported from Teignmouth, England@O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!
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TalithaecfcWhite (@talithawhite) reported from Exmouth, England@O2 getting absolutely hacked off with the level of signal and the fact people can't get through to me and nothing is coming up on missed calls, then hours and hours later my texts and voicemails appear! Ex8 1pe area! And don't tell there's no problem as there is!
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Matthew Searles (@matthew_Searles) reported from Ashburton, England@2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.
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stuart collier (@stupotcollier) reported from Borough of Torbay, England@O2 Had no signal for 3 days in Paignton. Tried all suggested fixes. I note on twitter lots of people across the country are experiencing similar. Whats the issue and when will it be fixed? I'm actually out of contract so will look to move if this is a continuous issue
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Louise Trewern 🇬🇧🏳️🌈 (@loulouscorpio) reported from Buckfastleigh, England@O2 8 months without proper service! Failure in applying credit resulting in multiple disconnections! Been with o2 20 yrs+ Jow closing acc & opening new one to solve problem but £30 uprfront & new accessories!! NOT GOOD CUSTOMER SERVICE! o2 should reimburse 🤬
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Matt (@msetchell) reported from Dawlish, England@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.
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Dennis Clayton (@DennisC64133730) reported from Borough of Torbay, England@O2 I am a O2 pensioner designated as very vulnerable and have a problem with my tariff I am being charged each month instead of being on a staff tariff I have written to your services without reply I am losing money I can ill afford every month when will I get my money back
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TalithaecfcWhite (@talithawhite) reported from Exmouth, England@O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?
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Mandy Ward BSL Interpreter RSLI - NRCPD Registered (@Mandypand) reported from Ipplepen, England@O2 @ThorntonRigg1 Still not working in Ipplepen Southwest Devon! #sortitout
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Vicky 🌿 Kabuki Rune (@KabukiRune) reported from Borough of Torbay, England@O2 hi I was wondering if its possible to cancel my upgrade order.
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stuart collier (@stupotcollier) reported from Borough of Torbay, England@O2 Looking at twitter you really are starting to get a reputation for poor customer service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Oluebube (@Oluebube49496) reported@O2 I’m currently in Nigeria and my O2 SIM only shows “Emergency calls only.” Manual network selection also says “Selected network unavailable.” Please can you check if there’s any roaming restriction or suspension on my line?
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Taffy Dog (@TaffytheDog) reported@O2 I have done but no response, your have messaged me saying your going to disconnect me, incredible way to treat a customer reporting issues to you
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L🍒 (@xlilyyrobinson) reported@DarkSabers2013 @O2 I absolutely agree. I’ve spent 4 hours on the phone to them this week and got nowhere. I have been accused of lying when the things that were agreed were on a recorded call. My complaints been ongoing since August 25. They have certainly lost a customer once this contract is over
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M☆lls🎀 (@1ts_r0ry) reportedI genuinely hate the O2 app so much wdym I paid my phone bills on the 15th and it takes the money (THAT I DON’T HAVE) out again TODAY. I ain’t paying for 2 phone twice need to wait till 8AM to call them and sort this **** out. @O2
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Kirsty (@kirstygc1) reported@O2 The app is still not working and if it doesn’t work today you have lost a customer.
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imran L (@imran_lakha) reported@O2 have u got a issue with ur network currently..i have been experiencing difficulty with phone connection for last couple of days Wf12
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Ghost (@GhostzEdge) reported@ascroftpete @EnglandRugby @O2 Lawrence is ****..barbeary ain't much better
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Chris Thompson (@christwine3) reported@O2 @Toni_Joyce @O2 I need account help while oversees
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Mandie (@themandiespence) reportedAnyone having trouble booking presale tickets through the O2 priority app? @O2 @O2Priority @O2PriorityUK. Been trying for two days now 🤬🤬
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Rudiano (@RudianoBambino) reported@O2 Hi, I have been in Guadeloupe, French West Indies since February 23rd 2026. I got a text saying I have a maximum of 25 GB of roaming allowance included in my tariff. My 02 app doesn't work anymore so I can't monitor my usage. Can you help me see where I am at?