O2 Outage Report in Torquay, Borough of Torbay, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Torquay come from postal codes TQ1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Torquay, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (26%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Torquay, Borough of Torbay, England
The most recent O2 outage reports came from the following cities: Exmouth, Torquay and Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Exmouth |
Phone | |
| Torquay |
Phone | |
| Newton Abbot |
Phone | |
| Torquay |
TV | |
| Exmouth |
Phone | |
| Totnes |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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TalithaecfcWhite
(@talithawhite) reported
from
Exmouth, England
@O2 getting absolutely hacked off with the level of signal and the fact people can't get through to me and nothing is coming up on missed calls, then hours and hours later my texts and voicemails appear! Ex8 1pe area! And don't tell there's no problem as there is!
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stuart collier
(@stupotcollier) reported
from
Borough of Torbay, England
@O2 Looking at twitter you really are starting to get a reputation for poor customer service
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stuart collier
(@stupotcollier) reported
from
Borough of Torbay, England
@O2 I have lost signal. I'm trying to login to my O2 account but can't as I'm unable to receive the text code
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stuart collier
(@stupotcollier) reported
from
Borough of Torbay, England
@O2 Had no signal for 3 days in Paignton. Tried all suggested fixes. I note on twitter lots of people across the country are experiencing similar. Whats the issue and when will it be fixed? I'm actually out of contract so will look to move if this is a continuous issue
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TalithaecfcWhite
(@talithawhite) reported
from
Exmouth, England
@O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?
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Vicky 🌿 Kabuki Rune
(@KabukiRune) reported
from
Borough of Torbay, England
@O2 hi I was wondering if its possible to cancel my upgrade order.
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Louise Trewern 🇬🇧🏳️🌈
(@loulouscorpio) reported
from
Buckfastleigh, England
@O2 8 months without proper service! Failure in applying credit resulting in multiple disconnections! Been with o2 20 yrs+ Jow closing acc & opening new one to solve problem but £30 uprfront & new accessories!! NOT GOOD CUSTOMER SERVICE! o2 should reimburse 🤬
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Kate
(@hideinhennock) reported
from
Hennock, England
@O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time
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Dennis Clayton
(@DennisC64133730) reported
from
Borough of Torbay, England
@O2 I am a O2 pensioner designated as very vulnerable and have a problem with my tariff I am being charged each month instead of being on a staff tariff I have written to your services without reply I am losing money I can ill afford every month when will I get my money back
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Charlotte Buckland
(@MissCharlieB84) reported
from
Exmouth, England
@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please
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Mandy Ward BSL Interpreter RSLI - NRCPD Registered
(@Mandypand) reported
from
Ipplepen, England
@O2 @ThorntonRigg1 Still not working in Ipplepen Southwest Devon! #sortitout
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J Simpson
(@JayRSimpson) reported
from
Teignmouth, England
@O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!
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Matthew Searles
(@matthew_Searles) reported
from
Ashburton, England
@2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.
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Matt
(@msetchell) reported
from
Dawlish, England
@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dutchy.in.london
(@GlennGerits) reported
@O2 I just did! @o2. I would appreciate if someone from complaints or higher up in customer service could call me
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Dutchy.in.london
(@GlennGerits) reported
@O2 you service is so terrible and disappointing. I don’t understand how no one can support me!
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Vger Ann Goldby
(@Iccle_Princess) reported
@O2 i hope you can help me my mum is on O2 shes just switched from Android to iPhone & we are having problems with iMessage & FaceTime they wont activate we have followed every step from Apple Support but its still not working does she need to get yourselves to switch it?
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Rich B
(@RoadieRichB) reported
@O2 any support available? @virginmedia have completely locked me out of everything because of your merge and I really need to speak to someone at o2
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Stephen
(@step_hen111) reported
@O2 I can't link my O2 account to the new VMO2 ID. I get a message saying "Sorry, we couldn't link your account due to an error". I called but they didn't understand. I can't access my online account. Can someone help?
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Oğuzhan
(@so_akin) reported
@pascall21 @O2 Every year, worst service award goes to @O2
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Oğuzhan
(@so_akin) reported
Heyy @O2 — I haven’t been able to use mobile internet, make calls, or send texts for 3 days. Are you planning to do something about this? I can’t see any explanation about the problem, maybe you don’t know but we have a big problem.
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Rob
(@Quantum_android) reported
@O2 So, I'm trying to sign in to my o2 account to pay a bill for a product. Can't do that unless I sign up for ANOTHER account with VMO2. Can't sign up for VMO2 as I do not have an o2 phone number. Also can't link my virgin account as I don't have the account number.
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Andrew Skinner
(@ndrewskinner) reported
@virginmedia @O2 @DisneyPlus what a shambles. Can’t access O2 app to manage my Disney acct, VM no idea why, O2 say app is down as last week’s update to merge it with VM has gone wrong, so wait till it’s fixed. O2 can’t help either as their access is also down #itsm #customercomms
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Alun Owen -
(@AlunOwen6) reported
@O2 your mobile service across the country is at best, patchy. Shocking considering how much you charge monthly customers