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O2

O2 outages and service status in Torquay, England

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  • O2 generated 0 outage signals in the last 24 hours around Torquay, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Torquay, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Torquay, England

Latest outage, problems and issue reports in Torquay and nearby locations:

  • stupotcollier
    stuart collier (@stupotcollier) reported from Borough of Torbay, England

    @O2 I have lost signal. I'm trying to login to my O2 account but can't as I'm unable to receive the text code

  • DennisC64133730
    Dennis Clayton (@DennisC64133730) reported from Borough of Torbay, England

    @O2 I am a O2 pensioner designated as very vulnerable and have a problem with my tariff I am being charged each month instead of being on a staff tariff I have written to your services without reply I am losing money I can ill afford every month when will I get my money back

  • matthew_Searles
    Matthew Searles (@matthew_Searles) reported from Ashburton, England

    @2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.

  • stupotcollier
    stuart collier (@stupotcollier) reported from Borough of Torbay, England

    @O2 Had no signal for 3 days in Paignton. Tried all suggested fixes. I note on twitter lots of people across the country are experiencing similar. Whats the issue and when will it be fixed? I'm actually out of contract so will look to move if this is a continuous issue

  • talithawhite
    TalithaecfcWhite (@talithawhite) reported from Exmouth, England

    @O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?

  • talithawhite
    TalithaecfcWhite (@talithawhite) reported from Exmouth, England

    @O2 getting absolutely hacked off with the level of signal and the fact people can't get through to me and nothing is coming up on missed calls, then hours and hours later my texts and voicemails appear! Ex8 1pe area! And don't tell there's no problem as there is!

  • loulouscorpio
    Louise Trewern 🇬🇧🏳️‍🌈 (@loulouscorpio) reported from Buckfastleigh, England

    @O2 8 months without proper service! Failure in applying credit resulting in multiple disconnections! Been with o2 20 yrs+ Jow closing acc & opening new one to solve problem but £30 uprfront & new accessories!! NOT GOOD CUSTOMER SERVICE! o2 should reimburse 🤬

  • Mandypand
    Mandy Ward BSL Interpreter RSLI - NRCPD Registered (@Mandypand) reported from Ipplepen, England

    @O2 @ThorntonRigg1 Still not working in Ipplepen Southwest Devon! #sortitout

  • hideinhennock
    Kate (@hideinhennock) reported from Hennock, England

    @O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time

  • KabukiRune
    Vicky 🌿 Kabuki Rune (@KabukiRune) reported from Borough of Torbay, England

    @O2 hi I was wondering if its possible to cancel my upgrade order.

  • JayRSimpson
    J Simpson (@JayRSimpson) reported from Teignmouth, England

    @O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!

  • MissCharlieB84
    Charlotte Buckland (@MissCharlieB84) reported from Exmouth, England

    @O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please

  • msetchell
    Matt (@msetchell) reported from Dawlish, England

    @O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.

  • stupotcollier
    stuart collier (@stupotcollier) reported from Borough of Torbay, England

    @O2 Looking at twitter you really are starting to get a reputation for poor customer service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sar0dev
    Sarah Devlin (@sar0dev) reported

    @O2 visiting family in Wolverhampton and your signal is abysmal. One bar of 5g if I’m lucky. Are there any plans to improve this??

  • pb1982
    PB1982 (@pb1982) reported

    @O2 Sent but not expecting any useful update or resolution. O2 customer service is a mess.

  • pb1982
    PB1982 (@pb1982) reported

    After 20 days and multiple calls to o2, I’ve decided to request a refund and return my order. It’s amazing how quick they work to get you off the phone and take zero accountability for the poor customer service and experience…‘£50 compensation and we’ll close your complaint’ @o2

  • f4ckiam
    Gerbil (@f4ckiam) reported

    I feel like I'm on a complaining streak but here goes: This one is for @O2 I have been a loyal customer since the switch-over of Virgin Media customers. I barely use data. So, I've been more than happy with my £9.73/month tariff. The data is unimportant. Unlimited calls/texts is

  • jambosgirl
    Fiona Hughes (@jambosgirl) reported

    @O2 live chat is terrible!

  • Sharonh10546839
    Sharon harrison (@Sharonh10546839) reported

    @O2 why is customer service appalling account was cancelled and still getting charged

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come

  • Jimmy_Riddle71
    Andy (@Jimmy_Riddle71) reported

    @O2 terrible phone signal around billinge, garswood, Prescott and skelmersdale, never experienced anything like it, call quality is dire ! Cannot ring out in some cases , calls constantly drop out and break up etc..

  • GCycles1
    It Will Get Better (@GCycles1) reported

    Dear @O2 - even trying to get a PAC code from you is painful. Thanks for cementing my decision to move to a new provider for better coverage and cheaper bills. You’ve lost a customer with 15 years+ loyalty.

  • SpoutHandle
    Gary (@SpoutHandle) reported

    Out of nowhere, I get a 5G signal almost exactly 2.5 miles away from my house, however, when I check your coverage checker it says there is no 5G there? You have until September to provide it in my street or I’m leaving, how can I get accurate information about a roll out? @O2