O2 Outage Report in Torquay, Borough of Torbay, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Torquay come from postal codes TQ2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Torquay, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at O2
O2 is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Torquay, Borough of Torbay, England
The most recent O2 outage reports came from the following cities: Torquay, Exmouth and Totnes.
City | Problem Type | Report Time |
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TV | ||
Phone | ||
Phone | ||
Wi-fi | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Matthew Searles (@matthew_Searles) reported from Ashburton, England
@2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.
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Mandy Ward BSL Interpreter RSLI - NRCPD Registered (@Mandypand) reported from Ipplepen, England
@O2 @ThorntonRigg1 Still not working in Ipplepen Southwest Devon! #sortitout
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J Simpson (@JayRSimpson) reported from Teignmouth, England
@O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!
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stuart collier (@stupotcollier) reported from Borough of Torbay, England
@O2 Had no signal for 3 days in Paignton. Tried all suggested fixes. I note on twitter lots of people across the country are experiencing similar. Whats the issue and when will it be fixed? I'm actually out of contract so will look to move if this is a continuous issue
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Vicky 🌿 Kabuki Rune (@KabukiRune) reported from Borough of Torbay, England
@O2 hi I was wondering if its possible to cancel my upgrade order.
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Matt (@msetchell) reported from Dawlish, England
@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.
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Kate (@hideinhennock) reported from Hennock, England
@O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time
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Dennis Clayton (@DennisC64133730) reported from Borough of Torbay, England
@O2 I am a O2 pensioner designated as very vulnerable and have a problem with my tariff I am being charged each month instead of being on a staff tariff I have written to your services without reply I am losing money I can ill afford every month when will I get my money back
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stuart collier (@stupotcollier) reported from Borough of Torbay, England
@O2 I have lost signal. I'm trying to login to my O2 account but can't as I'm unable to receive the text code
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Louise Trewern 🇬🇧🏳️🌈 (@loulouscorpio) reported from Buckfastleigh, England
@O2 8 months without proper service! Failure in applying credit resulting in multiple disconnections! Been with o2 20 yrs+ Jow closing acc & opening new one to solve problem but £30 uprfront & new accessories!! NOT GOOD CUSTOMER SERVICE! o2 should reimburse 🤬
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Charlotte Buckland (@MissCharlieB84) reported from Exmouth, England
@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please
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TalithaecfcWhite (@talithawhite) reported from Exmouth, England
@O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Miles Cooper (@coops_92) reported
@amandalouise_ @O2 Still in the cooling off period so I might cancel it then, shocking first experience - back to EE
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Gentle Touch Laser Clinic (@Gentletouchuk_) reported
@O2 @giffgaff what is going on with the signal in the North Manchester area. Absolutely terrible these last 3 weeks. No service at all at times. Sort it please
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Paul Joyce (@OriginalJoycey) reported
@O2 We’re paying for a service that we are unable to utilise fully. In my place of work (which appears to be during PEAK hours.. BB11 1LT) I am having to resort to using the landline. How do we go about receiving compensation on our @o2businessuk account?!?
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L A U R E N (@LaurennCremin) reported
@O2 But is there any update on when the mast will be fixed at all? It’s been down for so long
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Emily ✨ (@emily_headon) reported
@O2 heya is there a reason i came into ur shop for help and instead they've just took my money n then stuck me on the phone to customer service line (where am currently on 30 min of hold) instead of having one of the 5 staff members help????? like what was the point of coming in
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Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England
@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
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Nicki Shepherd (@Nicola1711) reported
@O2 Hello, yes I am aware of that but I did not use my phone on the days they are saying I did in my bill. In fact I could not get a mobile signal at all so if I ever did use my phone it was when I had WiFi only. I feel completely ripped off after being a loyal customer for years.
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neilio (@neilio_uk) reported
@O2 Still the same problem at London Charing Cross platforms
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Emily ✨ (@emily_headon) reported
@O2 like how is it on me as the customer to reiterate to your call staff the deal i was just sold by a person in your store. while said person is 1 metre away doing nothing. i just- UGH grumpy grumpy and now will run out of data while overseas bc i've paid 20 quid for god knows what
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🇺🇦 Zeeshan 🦀🚁🛩️⚡ (@zeenix) reported
The @o2 technician never came and internet just worked (as expected).. but only for a few hours. We called and after the usual unnecessary dance of resetting & rebooting, the rude tech support guy tells us that a technician needs to come on Mon 😡