O2 outages and service status in Torquay, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Torquay, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Torquay, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Vicky 🌿 Kabuki Rune (@KabukiRune) reported from Borough of Torbay, England@O2 hi I was wondering if its possible to cancel my upgrade order.
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stuart collier (@stupotcollier) reported from Borough of Torbay, England@O2 I have lost signal. I'm trying to login to my O2 account but can't as I'm unable to receive the text code
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Dennis Clayton (@DennisC64133730) reported from Borough of Torbay, England@O2 I am a O2 pensioner designated as very vulnerable and have a problem with my tariff I am being charged each month instead of being on a staff tariff I have written to your services without reply I am losing money I can ill afford every month when will I get my money back
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Louise Trewern 🇬🇧🏳️🌈 (@loulouscorpio) reported from Buckfastleigh, England@O2 8 months without proper service! Failure in applying credit resulting in multiple disconnections! Been with o2 20 yrs+ Jow closing acc & opening new one to solve problem but £30 uprfront & new accessories!! NOT GOOD CUSTOMER SERVICE! o2 should reimburse 🤬
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Mandy Ward BSL Interpreter RSLI - NRCPD Registered (@Mandypand) reported from Ipplepen, England@O2 @ThorntonRigg1 Still not working in Ipplepen Southwest Devon! #sortitout
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Matthew Searles (@matthew_Searles) reported from Ashburton, England@2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.
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stuart collier (@stupotcollier) reported from Borough of Torbay, England@O2 Had no signal for 3 days in Paignton. Tried all suggested fixes. I note on twitter lots of people across the country are experiencing similar. Whats the issue and when will it be fixed? I'm actually out of contract so will look to move if this is a continuous issue
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Kate (@hideinhennock) reported from Hennock, England@O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time
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J Simpson (@JayRSimpson) reported from Teignmouth, England@O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!
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TalithaecfcWhite (@talithawhite) reported from Exmouth, England@O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?
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Charlotte Buckland (@MissCharlieB84) reported from Exmouth, England@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please
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stuart collier (@stupotcollier) reported from Borough of Torbay, England@O2 Looking at twitter you really are starting to get a reputation for poor customer service
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Matt (@msetchell) reported from Dawlish, England@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.
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TalithaecfcWhite (@talithawhite) reported from Exmouth, England@O2 getting absolutely hacked off with the level of signal and the fact people can't get through to me and nothing is coming up on missed calls, then hours and hours later my texts and voicemails appear! Ex8 1pe area! And don't tell there's no problem as there is!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ms Sen (@MsSen13623740) reported@O2 no signal for the last few months 🥲
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Paul Whitfield (@fieldwhit20) reported@O2 priority spin has not worked all day, just keeps telling ne to try again later. Guessing u didn't test properly as I am clearly not the only one having problems
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Niamh Skinner (@niamhskinner) reported@O2 That’s what it says online but still doesn’t answer my question! For example, I get signal in north London, but never inside the emirates due to the amount of people. The map shows satellite covers that area. Will my phone switch to satellite because it can’t connect to 5G?
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emze (@KerZE87) reported@O2 do you think I haven’t been trying that? Your engineer team have been working on masts for weeks now and when they give the completion date it’s never fixed!
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John Kirby (@csljohnkirby) reported@O2 Seriously, I messaged by DM prior to 1800hrs today, and even notified you on the main timeline I had done it, and guess what, yep @O2 have completely ignored it. Customer service is missing
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Marifi (@me_marifi) reported. @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP
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Darren Seaton (@seatzie) reported@Happyengland79 @O2 O2 customer services are absolutely shocking and I agree on the call centre
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Izzy_Rascal2020 (@Izzy_Rascal2020) reported@O2 another company with the most frustrating Customer Service system, involving heavy reliance on automated systems that send you round in circles, that don’t contribute to efficiency in solving customers problems, but that only serve to wasting customers time.
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nitcord (@nitcordx) reported@O2 do you even accept new customers? first, the system accepted me, and i passed the credit check, but when i got to the eligibility check it marked my revolut card and a card from a traditional bank as fraud. the next day, i got this message (along with server configuration errors???) it's almost been four days since i was supposed to receive my callback, still nothing to this day i'm not the only one experiencing these problems, i even tried browsing the community forums but to my surprise they are also down please fix your broken system, not even your support team knows what's going on...
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Jasmine Chandler (@JasmineRisely) reported@O2 over the last couple of weeks I’m having signal issues around my house/village. Is there someway to check if there are on going works/issues?