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O2 outages and service status in Torquay, England

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  • O2 generated 0 outage signals in the last 24 hours around Torquay, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Torquay, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Torquay, England

Latest outage, problems and issue reports in Torquay and nearby locations:

  • msetchell
    Matt (@msetchell) reported from Dawlish, England

    @O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.

  • hideinhennock
    Kate (@hideinhennock) reported from Hennock, England

    @O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time

  • talithawhite
    TalithaecfcWhite (@talithawhite) reported from Exmouth, England

    @O2 getting absolutely hacked off with the level of signal and the fact people can't get through to me and nothing is coming up on missed calls, then hours and hours later my texts and voicemails appear! Ex8 1pe area! And don't tell there's no problem as there is!

  • DennisC64133730
    Dennis Clayton (@DennisC64133730) reported from Borough of Torbay, England

    @O2 I am a O2 pensioner designated as very vulnerable and have a problem with my tariff I am being charged each month instead of being on a staff tariff I have written to your services without reply I am losing money I can ill afford every month when will I get my money back

  • stupotcollier
    stuart collier (@stupotcollier) reported from Borough of Torbay, England

    @O2 Looking at twitter you really are starting to get a reputation for poor customer service

  • matthew_Searles
    Matthew Searles (@matthew_Searles) reported from Ashburton, England

    @2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.

  • loulouscorpio
    Louise Trewern 🇬🇧🏳️‍🌈 (@loulouscorpio) reported from Buckfastleigh, England

    @O2 8 months without proper service! Failure in applying credit resulting in multiple disconnections! Been with o2 20 yrs+ Jow closing acc & opening new one to solve problem but £30 uprfront & new accessories!! NOT GOOD CUSTOMER SERVICE! o2 should reimburse 🤬

  • talithawhite
    TalithaecfcWhite (@talithawhite) reported from Exmouth, England

    @O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?

  • stupotcollier
    stuart collier (@stupotcollier) reported from Borough of Torbay, England

    @O2 I have lost signal. I'm trying to login to my O2 account but can't as I'm unable to receive the text code

  • MissCharlieB84
    Charlotte Buckland (@MissCharlieB84) reported from Exmouth, England

    @O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please

  • Mandypand
    Mandy Ward BSL Interpreter RSLI - NRCPD Registered (@Mandypand) reported from Ipplepen, England

    @O2 @ThorntonRigg1 Still not working in Ipplepen Southwest Devon! #sortitout

  • stupotcollier
    stuart collier (@stupotcollier) reported from Borough of Torbay, England

    @O2 Had no signal for 3 days in Paignton. Tried all suggested fixes. I note on twitter lots of people across the country are experiencing similar. Whats the issue and when will it be fixed? I'm actually out of contract so will look to move if this is a continuous issue

  • KabukiRune
    Vicky 🌿 Kabuki Rune (@KabukiRune) reported from Borough of Torbay, England

    @O2 hi I was wondering if its possible to cancel my upgrade order.

  • JayRSimpson
    J Simpson (@JayRSimpson) reported from Teignmouth, England

    @O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris_L95
    Chris (@Chris_L95) reported

    Shite you men @o2 , no signal despite me being in the middle of a town. Shite

  • jlixay
    julia (@jlixay) reported

    @O2 ive not had any internet all weekend and its still not fixed, please help!

  • DarranMacm95394
    Darran MacMaster (@DarranMacm95394) reported

    @tescomobile @O2 why is the mobile network so bad in crawley? Barely get any decent signal to check emails or online content.

  • clairelkennard
    Claire Kennard (@clairelkennard) reported

    @O2 Thanks- after 3 LONG phone calls with your customer service agents I think it’s almost sorted… the lady I spoke to this evening was exceptional, she was so helpful. Still need to speak to fraud team tomorrow and want to make sure this can’t happen again!

  • susieshrew
    Suzanne Shrewsbury (@susieshrew) reported

    @O2 appalled by your customer service. You left my daughter phone-less whilst travelling, all because your ineffective record-keeping could not provide her with the info that she needed for her insurance. You cost her a lot of money, & we never got to the bottom of the issue!!

  • lilith15016
    Lilith Tuylor (@lilith15016) reported

    @O2 You have succeeded in making a customer finally give up thinking that O2 actually cares about customers.

  • pb1982
    PB1982 (@pb1982) reported

    Purchased an Apple Watch SE (3rd Generation) directly from @O2 14 days ago for my son’s 10th birthday… still no cellular. Endless calls/escalations no callbacks, no resolution. Extremely poor service. If not resolved immediately, I will escalate to the @CommsOmbudsman @Ofcom .

  • SimonTa44447286
    alaw mot (@SimonTa44447286) reported

    @O2 as i cant get through on phone .i have raised a complaint as i was told by your selfs in march i no longer have an active device plan .but today i recieved a miss payment letter on my device plan great outstanding work again

  • Uptowndiscos
    Uptown entertainment discos (@Uptowndiscos) reported

    @O2 Is there somebody I can speak to which isn't an Indian call centre please to discuss this ?as I'm going from pillar to post since January and not a happy O2 business customer. Been with you 13 years and never been treated this badly

  • ajbwfc86
    Adam :) (@ajbwfc86) reported

    Just seen an advert for @O2 satellite...I can't even get a signal at the end of my street