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O2

O2 outages and service status in Torquay, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Torquay, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at O2

O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Torquay, England

The most recent O2 outage reports came from the following cities: Dawlish.

CityProblem TypeReport Time
Dawlish Phone 2 months ago
Paignton Internet 3 months ago
Torquay Phone 4 months ago
Torquay Phone 5 months ago
Exmouth Internet 8 months ago
Exmouth Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Torquay, England

Latest outage, problems and issue reports in Torquay and nearby locations:

  • stupotcollier
    stuart collier (@stupotcollier) reported from Borough of Torbay, England

    @O2 Looking at twitter you really are starting to get a reputation for poor customer service

  • KabukiRune
    Vicky 🌿 Kabuki Rune (@KabukiRune) reported from Borough of Torbay, England

    @O2 hi I was wondering if its possible to cancel my upgrade order.

  • DennisC64133730
    Dennis Clayton (@DennisC64133730) reported from Borough of Torbay, England

    @O2 I am a O2 pensioner designated as very vulnerable and have a problem with my tariff I am being charged each month instead of being on a staff tariff I have written to your services without reply I am losing money I can ill afford every month when will I get my money back

  • stupotcollier
    stuart collier (@stupotcollier) reported from Borough of Torbay, England

    @O2 I have lost signal. I'm trying to login to my O2 account but can't as I'm unable to receive the text code

  • talithawhite
    TalithaecfcWhite (@talithawhite) reported from Exmouth, England

    @O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?

  • loulouscorpio
    Louise Trewern 🇬🇧🏳️‍🌈 (@loulouscorpio) reported from Buckfastleigh, England

    @O2 8 months without proper service! Failure in applying credit resulting in multiple disconnections! Been with o2 20 yrs+ Jow closing acc & opening new one to solve problem but £30 uprfront & new accessories!! NOT GOOD CUSTOMER SERVICE! o2 should reimburse 🤬

  • MissCharlieB84
    Charlotte Buckland (@MissCharlieB84) reported from Exmouth, England

    @O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please

  • JayRSimpson
    J Simpson (@JayRSimpson) reported from Teignmouth, England

    @O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!

  • Mandypand
    Mandy Ward BSL Interpreter RSLI - NRCPD Registered (@Mandypand) reported from Ipplepen, England

    @O2 @ThorntonRigg1 Still not working in Ipplepen Southwest Devon! #sortitout

  • stupotcollier
    stuart collier (@stupotcollier) reported from Borough of Torbay, England

    @O2 Had no signal for 3 days in Paignton. Tried all suggested fixes. I note on twitter lots of people across the country are experiencing similar. Whats the issue and when will it be fixed? I'm actually out of contract so will look to move if this is a continuous issue

  • msetchell
    Matt (@msetchell) reported from Dawlish, England

    @O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.

  • hideinhennock
    Kate (@hideinhennock) reported from Hennock, England

    @O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time

  • matthew_Searles
    Matthew Searles (@matthew_Searles) reported from Ashburton, England

    @2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • steve5424
    Stephen O'Donnell (@steve5424) reported

    @owenb2020 @O2 No need to be so rude! Manners cost nothing.

  • frannny74
    Franny Lee (@frannny74) reported

    @O2 what is happening with your coverage ? Thats the last few weeks i can't make or receive calls whilst in my own home. PA3 postcode area. Never had a problem before!

  • MunaDMW
    MUNACHIMSO ⏳🇰🇿 (@MunaDMW) reported

    @O2 needs to cancel that buns boy event. It's a disgrace

  • AdzCrawford2003
    Adam Crawford (@AdzCrawford2003) reported

    I left you @O2 for @SMARTYMobileUK because your mobile data is atrocious. There's an issue in my area that hasn't been resolved even after 2 weeks. Smarty, I hopeyou can provide me with a reliable Internet connection which O2 cannot fulfill.

  • snozdop
    Snozdop (@snozdop) reported

    @O2 If I’m in the EU on a pay monthly tariff, are calls/sms to landlines/mobiles in the country I’m in taken from my inclusive minutes/texts or charged as if I was in the UK (i.e. an international call/SMS). The wording on your Help pages is a bit ambiguous.

  • SarahGibbons24
    Sarah (@SarahGibbons24) reported

    @O2 the mast has been down in L39 since Thursday last week and isn’t due to be fixed until 31st, will you be refunding us for this time we haven’t been able to make calls or send texts?

  • skiv9
    Paul Skivington (@skiv9) reported

    @O2 Thanks for replying. 3 bars 4g and the service is terrible, there has been a definite decline in quality of service.

  • julie_virgo1
    julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

  • dollyfreckle
    Helen Dolman (@dollyfreckle) reported from Devizes, England

    @O2 having issues with text messages, I have rebooted. Are there problems at your end?

  • alec2k
    alec ashworth (@alec2k) reported

    @O2 I'm trying to cancel my contract at the end of it online but can't see how