O2 Outage Report in Torquay, Borough of Torbay, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Torquay come from postal codes TQ2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Torquay, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 17: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Torquay, Borough of Torbay, England
The most recent O2 outage reports came from the following cities: Torquay.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Kate
(@hideinhennock) reported
from
Hennock, England
@O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time
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Matthew Searles
(@matthew_Searles) reported
from
Ashburton, England
@2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.
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stuart collier
(@stupotcollier) reported
from
Borough of Torbay, England
@O2 I have lost signal. I'm trying to login to my O2 account but can't as I'm unable to receive the text code
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Dennis Clayton
(@DennisC64133730) reported
from
Borough of Torbay, England
@O2 I am a O2 pensioner designated as very vulnerable and have a problem with my tariff I am being charged each month instead of being on a staff tariff I have written to your services without reply I am losing money I can ill afford every month when will I get my money back
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stuart collier
(@stupotcollier) reported
from
Borough of Torbay, England
@O2 Had no signal for 3 days in Paignton. Tried all suggested fixes. I note on twitter lots of people across the country are experiencing similar. Whats the issue and when will it be fixed? I'm actually out of contract so will look to move if this is a continuous issue
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J Simpson
(@JayRSimpson) reported
from
Teignmouth, England
@O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!
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Matt
(@msetchell) reported
from
Dawlish, England
@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.
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Mandy Ward BSL Interpreter RSLI - NRCPD Registered
(@Mandypand) reported
from
Ipplepen, England
@O2 @ThorntonRigg1 Still not working in Ipplepen Southwest Devon! #sortitout
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TalithaecfcWhite
(@talithawhite) reported
from
Exmouth, England
@O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?
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Louise Trewern 🇬🇧🏳️🌈
(@loulouscorpio) reported
from
Buckfastleigh, England
@O2 8 months without proper service! Failure in applying credit resulting in multiple disconnections! Been with o2 20 yrs+ Jow closing acc & opening new one to solve problem but £30 uprfront & new accessories!! NOT GOOD CUSTOMER SERVICE! o2 should reimburse 🤬
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stuart collier
(@stupotcollier) reported
from
Borough of Torbay, England
@O2 Looking at twitter you really are starting to get a reputation for poor customer service
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Charlotte Buckland
(@MissCharlieB84) reported
from
Exmouth, England
@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please
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Vicky 🌿 Kabuki Rune
(@KabukiRune) reported
from
Borough of Torbay, England
@O2 hi I was wondering if its possible to cancel my upgrade order.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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K of T
(@KOT_KOTKOT_KOT) reported
@Sk1l1d @O2 Same here in Staffordshire for over 12 months now. And they begged me to stay with them last month with my 3 phones and not move to #skymobile so like a fool I extended for another 3 years. Never again #soontobeexo2
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Matt Hardman
(@ackoftheclones) reported
@O2 Has some of the worst customer service I have ever experienced. So please vote / retweet/like Please vote on how you think @o2 is most likely to help resolve my wife’s phone issue will it be by…
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NAEntity
(@NAEntity69) reported
@O2 @GoldShyGuy1 Screw you @O2, can't wait to cancel your *** as soon as my contract is up
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Mark
(@Mark29071823) reported
@O2 jokers everyone boycot this disgusting company worst network coverage ever and don't believe the online coverage checkers its complete lies
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Jay
(@join4te) reported
@O2 Day 100 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Roger Morris
(@rnmorris) reported
@NickOldhamBooks @CaroleAnn1982 @O2 I mean it literally is them saying **** you.
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Tom Hambrett
(@t_hambrett) reported
@virginmedia Please show where you are clear & precise with your marketing that the rates advertised are conditional on a redundant add-on offer via a “partner” @O2 who collects the spoils but takes no accountability for the dealing with customer complaints?
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Dan Norton
(@Dlnorton150879) reported
@AndyPearson68 @bluenobby @O2 EE just as bad 👎
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Matt Hardman
(@ackoftheclones) reported
@O2 @O2 I will continue to post about your awful customer service until you resolve this . Just saying you will get back to me isn’t good enough. How are you going to get back to me ? On my wife’s mobile number ? You might struggle ….
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Laura Jayne Sibthorpe✨
(@LauraaSibthorpe) reported
@O2 Done this, says no issue. I still have no service and can’t get through on technical support.