O2 outages and service status in Torquay, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Torquay, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Torquay, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 23: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Torquay, England
The most recent O2 outage reports came from the following cities: Newton Abbot.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Abbot
|
Internet | 15 days ago |
|
Newton Abbot
|
Internet | 2 months ago |
Community Discussion
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O2 Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Kate (@hideinhennock) reported from Hennock, England@O2 help, I upgraded but have changed my mind, link takes me to technical issues in the changed my mind page, can’t get through online or on the phone. I need to register my return ASAP or I run out of time
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Matthew Searles (@matthew_Searles) reported from Ashburton, England@2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.
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Louise Trewern 🇬🇧🏳️🌈 (@loulouscorpio) reported from Buckfastleigh, England@O2 8 months without proper service! Failure in applying credit resulting in multiple disconnections! Been with o2 20 yrs+ Jow closing acc & opening new one to solve problem but £30 uprfront & new accessories!! NOT GOOD CUSTOMER SERVICE! o2 should reimburse 🤬
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J Simpson (@JayRSimpson) reported from Teignmouth, England@O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!
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stuart collier (@stupotcollier) reported from Borough of Torbay, England@O2 Looking at twitter you really are starting to get a reputation for poor customer service
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Mandy Ward BSL Interpreter RSLI - NRCPD Registered (@Mandypand) reported from Ipplepen, England@O2 @ThorntonRigg1 Still not working in Ipplepen Southwest Devon! #sortitout
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TalithaecfcWhite (@talithawhite) reported from Exmouth, England@O2 the one good thing your network offered and now that's gone?! Why would Priority stop doing their free weekly coffee in favour of once a month? Is there actually any point in the Priority offers anymore? Who actually wins the stuff and receives any offers?
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Dennis Clayton (@DennisC64133730) reported from Borough of Torbay, England@O2 I am a O2 pensioner designated as very vulnerable and have a problem with my tariff I am being charged each month instead of being on a staff tariff I have written to your services without reply I am losing money I can ill afford every month when will I get my money back
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Charlotte Buckland (@MissCharlieB84) reported from Exmouth, England@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please
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stuart collier (@stupotcollier) reported from Borough of Torbay, England@O2 I have lost signal. I'm trying to login to my O2 account but can't as I'm unable to receive the text code
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stuart collier (@stupotcollier) reported from Borough of Torbay, England@O2 Had no signal for 3 days in Paignton. Tried all suggested fixes. I note on twitter lots of people across the country are experiencing similar. Whats the issue and when will it be fixed? I'm actually out of contract so will look to move if this is a continuous issue
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Matt (@msetchell) reported from Dawlish, England@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.
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TalithaecfcWhite (@talithawhite) reported from Exmouth, England@O2 getting absolutely hacked off with the level of signal and the fact people can't get through to me and nothing is coming up on missed calls, then hours and hours later my texts and voicemails appear! Ex8 1pe area! And don't tell there's no problem as there is!
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Vicky 🌿 Kabuki Rune (@KabukiRune) reported from Borough of Torbay, England@O2 hi I was wondering if its possible to cancel my upgrade order.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lukey Stanger #COYS #COYS #COYS (@lukey_stanger) reportedAbysmal @O2 customer service. Absolutely abysmal. Made a down payment of 20 quid for £54 monthly account payment this month which hasn’t yet been recorded or recognised on online o2 account despite leaving my bank account several days ago. /1
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Deborah Bentham 🏳️⚧️🏳️🌈 (@BenthamDeborah) reported@ThePaulRawlings @TakeThatClouds @O2 It’s a pain in the a*se, but it stops an identity thief from gaining access to services that require a OTP. I worked in customer service for a mobile phone company & the number of people who has their email, & therefore multiple online accounts, hacked was staggering.
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david taylor (@dt297) reported@NotFarLeftAtAll I’m on @O2 so I don’t have phone signal 90% of the time.
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Mark Vater (@Mark_Vater) reportedHey @O2 you need to do something with the signal in Tenby, Pembrokeshire. It's shocking. 4 bars on 4G and can't connect to anything.
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Leanne (@LeanneMoulden) reported@O2 Customer Services is a painful process. The issues that we’ve experienced in the language barrier and the accidental cancelling and taking out of new contracts by your staff is beyond stupid! Attempting to rectify it is as difficult is climbing Everest in a Bikini!
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Josh W (@ItsWelford) reported@TakeThatClouds @O2 They all do the same thing. They know you don’t have service but can’t help you until you give them a code text to the phone with no service. ******* idiots all of them.
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Billion Dollar Brain #MDANT (@harryhpalmer) reportedWow. The quality of signal and performance from @lebara since switching from @O2 which has been shite for a long time. 5G all the way on my tube journey, unlike o2. And Lebara is so much cheaper.
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Ryan Davies (@ripinmypants) reported@O2 I have inboxed you guys regarding my complaint can you please respond
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Queenofhearts ♥️♥️♥️ (@nsibbs1) reported@O2 I honestly do not understand why you continuously bar my phone without giving a reason or even putting a note on your system as I can’t make or receive calls !! This is the 3rd time it’s happened and I have been with you since 2005 !!! Just absolutely diabolical service !!
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Karthika_London (@karthika_gm) reported@O2 Thanks for responding so quickly🤭, didn’t expect that from your network 😒