O2 Outage in Ripon, North Yorkshire, England

Dear #Harrogate 📨 ... worst place (ever) for @O2 📞 signal & #shocking WiFi service anywhere 🤯 has to be bad for business @Harrogatebc ... #remoteworking #blackspot

@O2 2/2 Operators don't listen & assume they know what the problem is even when you tell them it's not. Then they treat you like an idiot. They just thought it was because I was too dumb to enter the right password. I'm very unhappy and you're in breach of GDPR!

@O2 I can't access my online account and it's not because I'm too stupid to use the right login and password. Called O2 4 Jan, they said they'd open an investigation, nothing happened. Spent 1.5 hours on chat today, nothing resolved. 1/2

BOOM!!! Jason @O2 actually knows what he's doing and did a brilliant job sorting my 2 issues 😀 (Just a pity it took me 4 phone calls, 5 agents and 45 mins to get to Jason.) #customerservice

@O2 It’s ok to say “us wi-fi” but our taxi company uses o2 data to run our system and consequently we cannot be sent work and Losing money and customer’s

@O2 It’s ok to say “us wi-fi” but our taxi company uses o2 data to run our system and consequently we cannot be sent work and Losing money and customer

@O2 I have been a customer of yours for a long time but what is going on with your internet #lackof4G in harrogate , Seriously thinking of changing provider next month as I pay a lot of money for service I do not receive

No contact from @o2 and my phone still isn’t working, terrible service

@O2 @chrisalfw I have DM you but you not replied. I need to cancel my contract. This is urgent please

@O2 @lewwyle Could you answer my tweet please or DM. I need to cancel as I'm paying nearly double than I should be. Thz

@O2 how am I supposed to cancel my sim only contract please. I can now get a deal from you for £10 month and I'm paying £16 a month and you have kicked me off my deal and family plan. Not happy. Thanks

Looking for a reliable phone company. @O2 dont give a **** about long standing customers.

@ninepine @O2 Chances of #02 doing work in this area are minimal. They’ve never bothered trying to sort out reception up here. Awful company only interested in sales on false promises. Can’t have been them!!!

@O2 I’m having issues with my payment on my monthly plan. It is saying unable to process but I’m am not sure why.

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK What a nightmare for the UK. You couldn’t provide a basic signal if someone’s like depended on it... which apparently it does.

@SophiaMyles @EE Just called @O2 worst lol

@O2 your online chat service is utterly useless. Someone says hello and then they don't reply again!