O2

O2 Outage Report in Polegate, East Sussex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Polegate, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Polegate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Polegate, East Sussex, England 01/16/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

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O2 Issues Reports Near Polegate, England

Latest outage, problems and issue reports in Polegate and nearby locations:

  • CmBJeb CMB ARTWORKS (@CmBJeb) reported from Eastbourne, England

    @O2 come on this is a joke no signal or network for over a weekend, what is going on. I'm going cancel my contract soon very annoyed!! Please respond asap!! Jim

  • lydwray Lynda Mason (@lydwray) reported from Eastbourne, England

    @KavanaghCk @O2 I never ever have phone signal.

  • robster277 Rob Hoegger (@robster277) reported from Peacehaven, England

    @O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel

  • fiona_j_7 Fiona Jack (@fiona_j_7) reported from Bexhill-on-Sea, England

    @O2 why are trying to still charge when I clearly left you in September due to you crazy expensive charges and your amazing customer services!!! Leave me alone!!!

  • _OfficialOsc Osc. - ✌ (@_OfficialOsc) reported from Newhaven, England

    @O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.

  • Stephke_C Stéphanie C (@Stephke_C) reported from Newhaven, England

    @gemma_thomas @TheVampaGirl @O2 No, i did last time but got nothing back. Roaming should be included in Europe still, how much is “too much”? So rude. Ive been with them like 16 years or something.🙄

  • Stephke_C Stéphanie C (@Stephke_C) reported from Newhaven, England

    @O2 Can you please help? I just upgraded, requested a sim swap, device still says “no service” but both devices old and new have all details/apps and can still message from both. What do i need to do? Can i wipe the old device? Remove sim?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sophieeaton Sophie Eaton (@sophieeaton) reported

    @O2 I need to speak with someone regarding not receiving otp codes. I have tried both your call centre and online chat. No has provided any help regarding this

  • literallylouis Louis (@literallylouis) reported

    @O2 why cant I speak to anyone with a human brain. I've been going in loops for 30 minutes with your pointless website back doors and awful automated telephone customer service. Is there a number I can call to speak to a human being? I don't care how long I have to wait.

  • xevepx eve (@xevepx) reported

    @O2 hi I cancelled my contract but I’ve still been charged please can you help with this

  • rhinowinny Dave Winstanley (@rhinowinny) reported

    @O2 do you think being held in a queue for 38 mins and 5 secs then to be cut off with an automated 'goodbye' message us acceptable? Your customer service is pathetic!

  • ianrobbie Ian Robbie (@ianrobbie) reported

    @O2 I've recently taken out a SIM only deal which I now need to cancel. Can you provide a direct link on how to do this as the website just seems to make you go round in circles?

  • bloomsandtea Pam (@bloomsandtea) reported

    @O2 I need to get a nano SIM for a new phone, but want to keep my number. I’m an O2 customer. Help please.

  • jpantak Josh Pantak (@jpantak) reported

    Absolute shite customer service from @O2. I’ve been a loyal customer for over 10 years and been treated appallingly! Don’t you know we’re in the middle of a pandemic! A phone company who struggle to even answer/speak on the phone 😤

  • lolheyitshannah hannah (@lolheyitshannah) reported

    @O2 hi does it cost anything to cancel a contract within the 14 day period??

  • wadziella MESSYMAGGIE 🇿🇼 (@wadziella) reported

    @O2 I have no network can you sort this out please and thanks

  • Clairebloomers Claire Bloomfield (@Clairebloomers) reported

    @O2 help! We’re trying to call & speak to a member of the team but no matter which options we press it keeps hanging up. How do we speak to a human? 😢