O2

O2 Outage Report in Penryn, Cornwall, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Penryn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penryn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Penryn, Cornwall, England 11/02/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

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O2 Issues Reports Near Penryn, England

Latest outage, problems and issue reports in Penryn and nearby locations:

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive

  • raymond_badgery raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on

  • secrettruro SecretTruro (@secrettruro) reported from Truro, England

    O2 appears to be down. #truro #cornwall @O2

  • TanyaAGT 😷 Grumpy Girdle 🇪🇺😢 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇷 (@TanyaAGT) reported from Grampound, England

    Signal in Grampound gone again. Has the mast melted? @giffgaff @O2

  • Perranarworthal Jack Tempest (@Perranarworthal) reported from Falmouth, England

    @O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?

  • tjc26900303 tjc (@tjc26900303) reported from Truro, England

    Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!

  • TerryWhaley13 Terry Whaley (@TerryWhaley13) reported from Redruth, England

    How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit

  • saoudyahya1 saoud yahya (@saoudyahya1) reported from Truro, England

    Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cornishkate28 Kate Tebbutt (@cornishkate28) reported

    @O2 I am still working but with no phone, iPhone 12 only 2 months old does not work, still waiting for return box 4 days later, only offered a refurbished phone with 3 months warranty which is terrible - been with you since 1995 get it sorted please!

  • SandyyRobertson Sandy Robertson (@SandyyRobertson) reported

    @O2 any chance of some help? Spoke to 5 people and still getting nowhere

  • 6moore63 Grumpy Bear 💙 (@6moore63) reported

    Remembering now why I hadn't upgraded my phone for a while. Nothing has moved over including my phone number and the @O2 website is no help

  • JasMcCartan Jason Mc Cartan (@JasMcCartan) reported

    Is this length of wait an appropriate way to treat customers @O2

  • MarkPM_MSFT Mark Pryce-Maher (@MarkPM_MSFT) reported

    @O2 Hay, 40 mins of looping through your phone system, does not make anyone happy... plus do not print out of service phone numbers on your letters!! Simple stuff...I have given up for today... #o2fail

  • chloecooper1996 Chloe (@chloecooper1996) reported

    @O2 Thank you! It was an issue I had with friends and family. I cannot fault your service. I will be having a phone call 24 48 hours

  • A_Garner88 Adam (@A_Garner88) reported

    @O2 hi my wife is having a major issue with her phone which started in October and has now culminated in her having no phone at all. I’ve been in contact with customer services today and was assured a callback this has not happened. Is there anything that can be done via Twitter.

  • RedArmy99 Robbie Evason (@RedArmy99) reported

    @O2 - Hi I have become a new customer of yours today, but if I can’t speak to somebody about getting my new Sim changed to an eSim then I will have to cancel my contract. I’ve tried everything on your website and nothing covers it.

  • anaissxo Anais (@anaissxo) reported

    @O2 so disappointed with your service I’ve called about three times today for me to just be kept on hold for 2 hours. My service has been cut off completely and my bill isn’t due until next week! This is why I’m leaving you guys your service is ridiculous

  • TelefonicaUK Telefónica in the UK (@TelefonicaUK) reported

    📢 We're pleased to announce that we’ll be zero rating online learning site @OakNational, so home schooling families can access it for free on our @O2 network 📲 We're working very closely with the Oak National Academy to make this happen asap - more details to follow 👀