O2 Outage Report in Penryn, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Penryn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penryn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Penryn, England
Latest outage, problems and issue reports in Penryn and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 spam reporting text service is buggy. Can't access message as in spam folder but it auto replies to ask for a reply with the name or number of the spam text. I reply with answer and just get same auto reply asking same question again. Forget a month later and the loop goes on
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Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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😷 Grumpy Girdle 🇪🇺😢 🏴🇫🇷
(@TanyaAGT) reported
from
Grampound, England
Signal in Grampound gone again. Has the mast melted? @giffgaff @O2
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
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saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Simms
(@craigsimms73) reported
@O2 is there an issue with your website. Can't log in with my details and my internet is working fine. I want to order a sim card through your website and it's been like this since Saturday when I have been trying, just keeps timing out?
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rickynelson_12
(@12Rickynelson) reported
@O2 hi. I wanna change my number can I have customer service number please
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Caz Batten Music
(@cazbattenberg) reported
Despite calling @O2 and trying to sort this, they tried to insist that she upgrade; wouldn't do anything about providing the service they actually promised and then cut her off. Unacceptable service for a loyal customer. Companies just don't know how to provide service anymore.
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Samantha
(@___xxsj) reported
Massive thanks to Annique on the phone at @O2 for being the only one out of 4 advisors to resolve my issue. Was the only one willing to discuss what needed to be discussed and explained it to me in layman’s terms
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💥 F🅰™️🅰️ N 💥
(@The_Andy_Goode) reported
@O2 You won’t let me pay this bill as it’s in my ex wife’s name. Therefore you’ll have to sue someone. Bloody stupid!! I’ll be blocking emails from you and as nobody lives at the registered address, good luck! @Ofcom - this is stupid!!
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DavidBH11
(@BHDavid11) reported
@O2 Sort your network out, been down for the past few hours!
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Jon
(@Jon_Westy) reported
@O2 is there any issues or improvements going on in OL8 area ?? Im really struggling with unable to use the Internet?
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Danielle Evans
(@EvansDanni87e) reported
@O2 please can someone message me to help with setting up the Disney Priority?
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14_JRay
(@jemmaraymond) reported
@O2 I’m bored if not being able to@use my 4g and paying for it!!! It’s been days 😤 all I see if we are working on it!? When’s the solution coming
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Jay
(@j_jaywilliams) reported
@O2 spent 2hrs on the phone trying to buy a £1200 phone kept messing up my change of email address then got the phone colour wrong didn't ring back as promised then cancelled my order and said wait 24hrs and start again. Terrible customer service 😡