O2

O2 Outage Report in Penryn, Cornwall, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Penryn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penryn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Penryn, Cornwall, England 11/21/2025 04:45

November 21: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Penryn, England

Latest outage, problems and issue reports in Penryn and nearby locations:

  • tjc26900303 tjc (@tjc26900303) reported from Truro, England

    Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!

  • TanyaAGT 😷 Grumpy Girdle 🇪🇺😢 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇷 (@TanyaAGT) reported from Grampound, England

    Signal in Grampound gone again. Has the mast melted? @giffgaff @O2

  • saoudyahya1 saoud yahya (@saoudyahya1) reported from Truro, England

    Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive

  • raymond_badgery raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • secrettruro SecretTruro (@secrettruro) reported from Truro, England

    O2 appears to be down. #truro #cornwall @O2

  • Perranarworthal Jack Tempest (@Perranarworthal) reported from Falmouth, England

    @O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MillieFiore 🌻🌻🌻😷💖 Millie Fiore 🌺🐄🕷️🌳 (@MillieFiore) reported

    @O2 Is something happening with the O2 service ? Constantly cuts out, every few seconds; then no service; now 3G. Happening more and more, recently. Almost a daily occurrence. Has O2 taken on more traffic than its infrastructure can handle ?

  • DrChrisBennett Chris Bennett (@DrChrisBennett) reported

    @EnglandRugby @SixNationsRugby @O2 So lets take one of the best young full backs around and put him at wing where he's going to be too slow, and put a guy who failed in his last attempt at FB back in. In the meantime lets not pick anybody with actual pace or footwork.

  • sam29663452 Sam Liverpool (@sam29663452) reported

    @O2 upgraded yesterday through your app. There was an option for ‘need more help’ with WhatsApp link. Now been told my upgrade cancelled but fraud team and my account compromised. Not even had a call from o2. Deeply concerning

  • cystitishelp Northern Girl (@cystitishelp) reported

    @O2 I’ve no idea, probably. That’s irrelevant tho. You can’t charge £43 for less than a minutes data without any warning or cap. It happened before I even got ur text informing me of the relevant charges for Mauritius. That’s just not how you treat a loyal and long-standing customer

  • DiabetesLadyUK Maureen Chadwick (@DiabetesLadyUK) reported

    Was with Vodafone for years changed over to @O2 trying to engage with customer services is a joke.

  • Airilight Airi Light (@Airilight) reported

    @O2 Need customer support and sent a DM. It's an urgent matter, and your phone agents aren't available at this hour. I hope that there is a response and a way to get this sorted now.

  • cystitishelp Northern Girl (@cystitishelp) reported

    @O2 If you don’t remove the charge I will look for another service provider

  • AndrewShurmer Andrew Shurmer (@AndrewShurmer) reported

    @EnglandRugby @SixNationsRugby @O2 I have a bad feeling about this...

  • smadasirhc Chris Adams (@smadasirhc) reported

    @O2 is 4G down?

  • laughwithkat Kathryn Spittle (@laughwithkat) reported

    @O2 I need some assistance please I am new customer that feels completely conned by both you and @virginmedia with the supposed fabulous volt deal which has increased in price by £5 in less than a month my account apparently isn’t active and I’m frustrated beyond belief #help!