O2

O2 Outage Report in Penryn, Cornwall, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Penryn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penryn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Penryn, Cornwall, England 11/23/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Penryn, England

Latest outage, problems and issue reports in Penryn and nearby locations:

  • tjc26900303 tjc (@tjc26900303) reported from Truro, England

    Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!

  • raymond_badgery raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • saoudyahya1 saoud yahya (@saoudyahya1) reported from Truro, England

    Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive

  • secrettruro SecretTruro (@secrettruro) reported from Truro, England

    O2 appears to be down. #truro #cornwall @O2

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 the mobile signal is getting very unreliable and the call quality is terrible, with echoes, faintness and other interference. I find it hard to believe in 2021 a government can sabotage communications by reversing roaming. in a queue for a call centre when the line dropped

  • TanyaAGT 😷 Grumpy Girdle 🇪🇺😢 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇫🇷 (@TanyaAGT) reported from Grampound, England

    Signal in Grampound gone again. Has the mast melted? @giffgaff @O2

  • Perranarworthal Jack Tempest (@Perranarworthal) reported from Falmouth, England

    @O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Auric1964 Auric Goldfinger 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Auric1964) reported

    @O2 All I needed was two PAC codes... Your retention line is only there in working hours The free 8002 number doesn't work Your live chat takes ages txting back and forth which could have been sorted in a few minute's Considering you're a communications company it's awful 😖

  • lisadwong Lisa Wong (@lisadwong) reported

    @O2 I seriously regret bringing 3 contracts over to you as the signal is shocking wherever we go. 1 5g mast we regularly rely on has been down for 6 months and promised updates never arrive. Shouldn't have to rely on using other people's phones to make calls!

  • thamannaa Tam (@thamannaa) reported

    @O2 obviously o2 provide the worst customer service in the world

  • wozwebs Warren D (@wozwebs) reported

    @gazswain @O2 I was with them 20 years. Coverage has been shocking for past 12 months so 3 months ago I joined EE, not had any issues since. Their 4G is faster than EE’s and I can actually get a signal in the upper Holte.

  • ronador36 RonBhoy67 (@ronador36) reported

    @O2 Signal has been **** last week

  • MissScouser Claire (@MissScouser) reported

    Remind me when my contract is up, not to go back to on @O2 - once again no network, so once again I can't call or text anyone.

  • tsrepvtation clara (certified swiftie x2) (@tsrepvtation) reported

    @O2 i literally have no signal in the middle of central london how is that even possible??

  • singh_indy Indy Singh (@singh_indy) reported

    @O2 @Apple Cut off twice again today - only to be told I’m better off cancelling the order and going to a store instead - well done @O2 you deserve a medal for most pathetic customer service ever!

  • H_Ribb Howard Broadribb (@H_Ribb) reported

    @O2 I have received an email for a repair service which says to use the QR code to print a label to post the phone back. The problem is there is no QR code in the email, can you please help?

  • nothingbutbbq Oliver Woolnough (@nothingbutbbq) reported

    @seantrent @O2 It’s not the signal. It’s the appalling disjointed CS. Just awful. 2.5 weeks no service and basically getting shrugged at. Bearing in mind I have a number of contracts too, they still couldn’t care less