O2

O2 Outage Report in Llangollen, Denbighshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llangollen, Denbighshire, Wales 12/23/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NathFerguson Nath (@NathFerguson) reported

    Why is your network poor even when it’s 5G and meant to be faster then 4G 🤦🏻 @O2

  • LJ19714 LJ1971 (@LJ19714) reported

    @O2 recently delivered reconditioned iPhone X voice calls poor quality. People on other end of line says my voice fades in and out or like under water. Calling from my house. No similar problem with old iPhone (5s). How do I seek help. Can’t call you because you won’t hear me!

  • F1_Chef Chef One (@F1_Chef) reported from Bourton-on-the-Water, England

    @O2 you guys recording any service issues in GL54 at all? Cell and data been terrible for last 24 hours.

  • rishiharani Rishi Harani (@rishiharani) reported

    @O2 SIM card not showing network and says not provisioned. How to handle this ?

  • msvnoir V 🐝 (@msvnoir) reported from Peterborough, England

    @O2 got my sim and there’s still no service, it’s been over 24 hours and still nothing. I’ve upgraded another one of my phones a few months back and didn’t need to activate anything. obviously can’t ring up the helpline since i don’t have the signal

  • HildaOgdenOnSea Hilda Ogden (@HildaOgdenOnSea) reported

    @O2 I’ve raised it repeatedly throughout the four mistaken days I’ve been with you. I’ve spent more time chatting to your dire customer service than my own family, friends, and pets. In fact, I’ve just finished a 40 minute call. Not even my first of the day.

  • OliverRoper_ Oliver Roper (@OliverRoper_) reported

    @aabradys @O2 They’ll probably tell you you’re just unlucky. I’ve had poor signal and lived on 3G for 3 months and they told me I’ve been unlucky with poor signal.

  • Kezzadosurf Kerwal (@Kezzadosurf) reported

    @O2 just had the most shocking customer service at the o2 shop in Nottingham. Would like to discuss this further please

  • JJLCullen2008 John ⚪⚫⚪⚫🇸🇦🇸🇦🇸🇦 (@JJLCullen2008) reported

    @O2 Why would I wanna discuss in front of everyone I wanna be able to speak on the phone to someone. Leave it, first starting asking for help this morning, do one clever pricks

  • JuniorDReis Junior Reis (@JuniorDReis) reported

    @O2 help me please. I am a customer and had an E-Sim which was deleted while abroad and in order to get back in the country I need my NHS app. But to gain access to the app I need a code which they can only text to me. How can I get my E-Sim activated again?