O2

O2 Outage Report in Llangollen, Denbighshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llangollen, Denbighshire, Wales 02/04/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • gazworrallradio Gareth Worrall (@gazworrallradio) reported from Llangollen, Wales

    How's can you complain @O2 and there poor service.

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ExploreGeoff Explore with Geoff (@ExploreGeoff) reported

    @O2 That doesn't address what I wrote though. It's a trend to put prices up even when companies are doing well. I don't know how well O2 are doing. You aren't exactly encouraging me not to go elsewhere, where I'll get a cheaper deal as a new customer. Anyway, have a nice day.

  • 2affable Michael Glossop (@2affable) reported

    @O2 Hi there. Getting an error when trying to redeem a Priority code for Apple Music. Not sure why... I'm a 'returning customer' but should still work right?

  • Hotwheels_1978 Lee (@Hotwheels_1978) reported

    @O2 Worst network ever…

  • ajdaw Alex (@ajdaw) reported

    @O2 can’t update bolt ons, AI chat bot Seema to not even know what that is, helpline cuts me off, not good customer service from @O2

  • rhibayley rhi x (@rhibayley) reported

    @O2 Hi, yes I’ve done this and it still doesn’t work. It just says I need to sign in to access tickets even though I’ve just done that with my o2 number code

  • jayrocks_666 Jay (@jayrocks_666) reported

    @O2 @willowswarlok Just replaced the mast they removed by me after 3 months worse service than before. I had 1 bar now I have zero how is that fixed?

  • Asif_M_Sharif asif sharif (@Asif_M_Sharif) reported

    @O2 1 bar or ZERO signal ever i moved to the network never any service in ILFORD I want to leave !

  • rags2richesm8 uw0tm8 (@rags2richesm8) reported

    @O2 Is there no way to cancel online? I have to call? I see posts with people claiming they've been waiting for over an hour and getting cut off, sounds tedious.

  • ScubaJeff904 ScubaJeff (@ScubaJeff904) reported

    @O2 am I going to get the help I need today? Been asking for days and never get it. DM'd you yesterday as well and no reply....

  • SherlockC83 Sherlock (@SherlockC83) reported

    @O2 … social media team trying to look relevant and trendy by latching on to a popular show release. Our customer service is still terrible, so are our business ethics and prices. But we know what’s steaming on Disney plus!