O2

O2 Outage Report in Llangollen, Denbighshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llangollen, Denbighshire, Wales 03/24/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jakeleopold Jake March-Jones (@jakeleopold) reported

    @O2 No it’s fine, I’m hoping @EE can help me out as I have a line with them so going to switch this one to them too

  • Pauline64744861 Pauline (@Pauline64744861) reported

    @O2 @TelefonicaUK Hello, I finally got through to someone who was very helpful. I will say that the automated service doesn’t give great options though.

  • anachist77 Ben Flay (@anachist77) reported

    @O2 what happened to the o2 priority app? Not working

  • selig_joshua Joshua Selig (@selig_joshua) reported

    @O2 Hi there, I need some help in assisting the porting of my mother's mobile number to yourselves from EE, unfortunately, we have not been able to get through to anyone, can you assist?

  • ZakVanHouten Zak (@ZakVanHouten) reported

    @RushtonSerena @O2 Thank you for this... I just got off the phone to their customer service. The woman on the line couldn't help me because "its my first day and you're my first call..." 🙈😡

  • GWeaths Grant - 🧑‍💻 (@GWeaths) reported

    @O2 customer service is shocking. I've tried to get through to your customer service over 5 times now choosing options. Wording things differently. Everytime I just get greeted with "Thankyou for calling O2 -- goodbye" No online chat support,nothing , I wish I'd never joined

  • amylou88_x Amy Louise. (@amylou88_x) reported

    Hey @O2 I have really poor network signal at work and am struggling with data services. I have checked service outages and a mast is apparently down, please can you advise when this is due to be fixed? It’s been awful for weeks now #o2networkissues

  • NutsSewing Sewing Nuts (@NutsSewing) reported

    @O2 no online chat customer service and after being old for twenty minutes three times I’m cut off. Why is it company’s can take more money than they should and customer have to chase YOU yet if we as customers owed you it would be a much different situation. Shocking service

  • tommo91 Tom (@tommo91) reported

    @O2 why are you the worst network ever!!! No chat service, 202 just cuts you off and what even is Aura.

  • matt_zanelli Matt Zanelli (@matt_zanelli) reported

    @O2 Would depend on the cost. It’s getting pretty bad altely