O2

O2 Outage Report in Llangollen, Denbighshire, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llangollen, Denbighshire, Wales 01/23/2026 11:35

January 23: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • gazworrallradio Gareth Worrall (@gazworrallradio) reported from Llangollen, Wales

    How's can you complain @O2 and there poor service.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • appledell Mike Morris (@appledell) reported

    @O2 For weeks now when I check network status I get the following - 'Looks like a nearby phone mast isn’t working as it should, sorry. Our engineers are likely to be on the case already, and your service might come and go until we fix it.' When is it going to be fixed???

  • ratdaughter jackie daytona 🦇 (@ratdaughter) reported

    @O2 can you help pls?

  • JordanDick94 🌸🌴Jordan **** 🌴🌸 (@JordanDick94) reported

    @O2 Hi, I set up on Monday 28th march and I've clicked the link in the email but it won't let me sign in to Amazon. Even reset my password and everything.

  • sm4rterguy sm4rterguy (@sm4rterguy) reported

    @O2 waited on hold for over an hour tonight, disgusting service towards your customers, you need to fix this o2.

  • qbalsdon Quintin Balsdon 💙 (@qbalsdon) reported

    Anyone else experiencing data issues? @O2 got any ideas?

  • IdleandWild Darren Bentley (@IdleandWild) reported

    Trying to cancel a contract with @O2 really shouldn’t be this difficult. Ridiculous

  • JordanDick94 🌸🌴Jordan **** 🌴🌸 (@JordanDick94) reported

    @O2 No because I've been able to sign in with no issues on the app/web. There's no error message, it's when I go to sign in through o2 extra email, I put my email and password in, click sign in them nothing happens

  • PiggyMalone1 Piggy Malone (@PiggyMalone1) reported

    @O2 Sort our your crap 5G coverage…💩💩💩💩💩

  • tracy85422339 southern one (@tracy85422339) reported

    @O2 why can I never speak to a advisor

  • westerby1 Norma (Stuckasaurus) Roberts (@westerby1) reported

    @O2 Hang on, I've just received 4 messages from 02 so I assume I must have active sim/a signal? Just have to figure this phone out now! It took me ages to open the SIM card tray as no tool to do it & nothing, pin/needle/paperclip was working! I hate technology! Sorry to bother you!