O2

O2 Outage Report in Llangollen, Denbighshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llangollen, Denbighshire, Wales 01/05/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gemmad81 Gemma Drakes (@gemmad81) reported

    @O2 @O2 Another day of me asking O2 to resolve the issues with my bill. I gave up with CS after waiting on hold for nearly an hour

  • Idolikespyro Leigh Simpson (@Idolikespyro) reported

    @O2 I’m having issues with a SIM card that I think was delivered to the wrong address - can anyone kindly lend a hand as I can’t contact via the live chat? Thank you!

  • mveys Matthew Veys (@mveys) reported

    @O2 hello! Now that Virgin Media WiFi network has gone from the tube. I cannot connect via WiFi Extra network? Just gives me the below (on Android device). Hope you can help.

  • irishbazdev Barry Devlin (@irishbazdev) reported

    @O2 Hey, any chance of writing or emailing me regarding my complaint resolution. How many DM messages do I need to send? You can send me promotional stuff but not a final resolution letter or email!

  • RayCampbell19 Dr. Ray Campbell #ucuRISING (@RayCampbell19) reported

    @O2 I'm also thinking of leaving o2 after being with the same network (in various incarnations) since 1997. You're shafting me with your charges and it's not on.

  • RayOfLight_UK Kiran (@RayOfLight_UK) reported

    So I’ve been advised by o2 that complaint’s department will call me back.. they’ve said this 5 times. This is an existing complaint going back to last year!!! @O2 can you escalate this matter as now it’s getting beyond ridiculous.

  • MsHeavenJDMyo Perfect Shots Equine (@MsHeavenJDMyo) reported

    @Ofcom Help! @O2 seem to be using a ploy to stop people paying off their devices and leaving contracts by saying the card was declined. Tried five different cards / my banks says they haven’t even attempted the transaction. Where do I stand. I want to pay my device and end.

  • Sean62140511 Sean (@Sean62140511) reported

    @O2 Day 8 of contacting O2 via their chat function on the app. 8 days of being asked all the same questions, told that they will look into the problem then mouthing further. I feel like I’m in a Kafka novel.

  • ChrisFi65328659 PCM (@ChrisFi65328659) reported

    @O2 Hi ?? What’s happened to your customer service ? 35 mins wait on the phone and txt messages to me saying I have not paid my bill when I have ????

  • charlsrhodes Charlie rhodes (@charlsrhodes) reported

    @O2 I bought a iPhone 13 and opened a new contract with you on the 31st March. I received my phone and tried to transfer my number 07966225423 by giving you the pac codes. My phone got blocked and no one has been able to help me.