O2 outages and service status in Llangollen, Wales

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

• 
  sparklesnowdrop (@sparklesnowdrop) reported 6 minutes ago from Wrexham, Wales

  @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

• 
  Tony Whilding (@tonywhilding88) reported 8 minutes ago from Wrexham, Wales

  @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

• 
  Harry (@harryt84) reported 16 minutes ago from Ruabon, Wales

  @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

• 
  Ryan Davies (@ripinmypants) reported 21 minutes ago from Hope, Wales

  @O2 can someone help me regarding my order please

• 
  DT (Meatloaf) (@meatloaf_efc) reported 23 minutes ago from Gobowen, England

  Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

• 
  Harry (@harryt84) reported 28 minutes ago from Ruabon, Wales

  Hi @O2 how long should it take please to go live once my old network has turned off?

• 
  Adam Griffiths (@AdamGrif1) reported 29 minutes ago from Penycae, Wales

  @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

• 
  Gareth Worrall (@gazworrallradio) reported 37 minutes ago from Llangollen, Wales

  How's can you complain @O2 and there poor service.

• 
  Harry (@harryt84) reported 42 minutes ago from Ruabon, Wales

  @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Walt (@londonwalther) reported 4 minutes ago

  @O2 I ordered an iPhone in February - received a fake plastic device and have spent 8 hours over 10 calls with the support team to try to resolve this with no luck. Absolutely terrible service from O2 ! Day 36 #day36 #o2customerservice

• 
  Andrea Onder (@Anna59509) reported 5 minutes ago

  @O2 I’ve been rejected by your Portsmouth store (they refused to even look at my ID), your hotline hangs up on me, the same for Facebook team. Your website says 'go to store' for a lost PAYG SIM, but no one will help. Very shocked by this service. Fix this! #O2UK #CustomerService

• 
  Darren Coomer (@coomerdarren) reported 9 minutes ago

  @O2 I'm absolutely pissed off with O2 i can't log in to my app as its asking for virgin media login details which I don't have an account with 2 calls to customer services & just a waste of time

• 
  Helen Woodhouse (@woodhous11) reported 11 minutes ago

  @O2 after two failed attempts to add data bolt ons I contacted your “help desk” and after being routed to the “expert advisor” they ended the chat before resolving anything! Maybe you can help?

• 
  Katie Crombie (@KatieC_says) reported 12 minutes ago

  Hi @O2 Hi, I emailed my complaint in a week ago tomorrow and there has been no acknowledgement nor reply. Is this usual? I used the complaint review service email address.

• 
  Luke (@lanthonyw86) reported 12 minutes ago

  @O2 do you think it’s fair to increase my monthly price when the service is getting worse? I’m lucky to get mobile data in most areas these days. How much to cancel my contract early, please…

• 
  bob (@Andypled) reported 17 minutes ago

  @O2 trying to upgrade my payg sim only deal. But can't understand why I am getting a worse deal than a new customer. Can someone advise?

• 
  Iain Oakley 🤬 (@IainOakley) reported 17 minutes ago

  @O2 I upgraded to a new phone at the weekend yet the device still says processing beyond the delivery date. I understand there’s always issues, but just be on top of the updates, can I have an idea of when my phone will arrive, realistically.

• 
  MozzaEV (@mozzaev) reported 20 minutes ago

  @Joff_L @O2 That is down to how the comparison sites they earn commission on new connections and sweet **** all on upgrades ot tariff changes for existing customers.. and thats across all UK Networks

• 
  Suzannah (@Suzannahhxyp) reported 20 minutes ago

  @O2 I’ve sent a DM but haven’t had a response since Friday. I still cannot connect my Apple Watch to my o2 account — setup is showing outdated 2019 terms and not creating a new connection. Store support couldn’t fix it. Please can someone look into this urgently?