O2

O2 Outage Report in Llangollen, Denbighshire, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llangollen, Denbighshire, Wales 03/13/2026 09:05

March 13: Problems at O2

O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HimpleHorse Spike Allibone (@HimpleHorse) reported

    @O2 @JamesFlett4 It seems somewhat illogical that personal customers can use this technology and business customers can’t - also noting that there’s no discussion regarding any date this might be adopted.. and no reason for why this basic service is omitted. So we are kept in the dark. Why?

  • essayyem Sam 🇼🇸 (@essayyem) reported

    @O2 7.8% Rise in my phone bill is just wrong! Because inflation increases it does not mean you have to follow suit. Been a customer for over 25 years and prices are getting ridiculous! #MartinLewis #o2

  • Areef_The_Boy Syed (@Areef_The_Boy) reported

    @O2 Any chance of an update with signal in Wallington?

  • colleentgriff colleen griffiths (@colleentgriff) reported

    @O2 why is it physically impossible to get a PAC code from you. Customer service is shocking, I have phoned at least 7 times in the last week and have been told different information each time.

  • ShableenKhan Shabs (@ShableenKhan) reported

    @O2 Hi, I’ve had little phone signal since Thursday with signal completely dropping out throughout the day and have missed important calls today. When will this be fixed please?

  • DavidStandring3 Mustang Dave (@DavidStandring3) reported

    @O2 Hi I'm having coverage issues no 4G o ly 2 bars on my mobile signal can you help ?

  • 7FloorsUp C L ! F F (@7FloorsUp) reported

    @O2 what’s the point of your chat service if no one ever answers it?

  • kesiabruce_ Kesia Bruce (@kesiabruce_) reported

    @O2 @dhlexpressuk I’ve had no tracking updates on my delivery which is due today, since the O2 dispatched email I received last night. Tracking number provided looks like it’s been handed over to DHL yet - can anyone help?

  • Newmerm James Newman (@Newmerm) reported

    @O2 terrible coverage of 4G in Bristol, ever since I’ve had the phone (2 years). Your website keeps saying that the network covers it well but I consistently get 1 bar of signal when switching from 3G to 4G. Looking to come out of my contract for mis-selling, please contact me…

  • 82piri Luis Lopes (@82piri) reported

    @O2 Apple music offer on priority not working...please help