O2

O2 Outage Report in Llangollen, Denbighshire, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llangollen, Denbighshire, Wales 02/20/2026 06:55

February 20: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • gazworrallradio Gareth Worrall (@gazworrallradio) reported from Llangollen, Wales

    How's can you complain @O2 and there poor service.

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • yilank yilank™ (@yilank) reported

    @O2 Don`t closer look. until november 2021 20 times your colluague said same words. Anyway. No worries. I have names, and even i have records about how rude your colluagues. jesus, How bad company.

  • mightymarkuk Mark Bell (@mightymarkuk) reported

    @O2 I raised an email of complaint on 25/12 but I haven't received a reply yet. I understand the holidays but my automatic reply said I'll receive a reply within 5 working days.

  • Ryan34Mc Ryan (@Ryan34Mc) reported

    @O2 is a joke of a company, will be leaving this **** as soon as I can!!

  • AlisonKMurray Alison 💙 🇪🇺 🕷️#Maskateer #CleanEnergy (@AlisonKMurray) reported

    @O2 I've been trying to get the sorted for months and today, I had two different help chats open on different platforms and had to log into a Thurs only to find out that there are no people to actually fix anything.

  • MrPAKelly1 Mr Kelly (@MrPAKelly1) reported

    Been sat on hold to @O2 for 30 minutes - any chance? #CustomerService Only want to cancel a mistaken tariff.

  • yilank yilank™ (@yilank) reported

    @O2 (2) They always say "we're sorry" but they neither listen to you nor try to find a solution to your problem. They're just stalling. No sane person will receive service from "O2".

  • GouldingHarry23 Harry Goulding (@GouldingHarry23) reported

    @O2 I am wondering if you can help me in reporting a number that is associated to yourselves used in scams on justeat

  • clairdan3 Clair Daniels (@clairdan3) reported

    @O2 @Kevin_sweeney6 I'm trying for my son at the moment, he's moving from virgin too but it's down at the moment and get hung up on when phoning! 🤔

  • its_torchic Lily Mac (@its_torchic) reported

    @O2 how can you cancel a contract? 202 is permanently busy I’ve waited for hours over the past month. 5 times I’ve tried waiting for over an hour. There must be another option??

  • AnnabelKKelly Annabel Evans Kelly (@AnnabelKKelly) reported

    @O2 I have contacted the reps on your app multiple times and they have not fixed the issue