O2

O2 Outage Report in Llangollen, Denbighshire, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llangollen, Denbighshire, Wales 02/11/2026 07:25

February 11: Problems at O2

O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bully_22 Charlie (@bully_22) reported

    @O2 customer service is shocking !!!

  • RedCollectiveUK Red Collective (@RedCollectiveUK) reported

    Incoming rant alert: @O2 incorrectly logged a £400+ debt against me months ago now, as they can't terminate an account correctly it seems. They then applied 5 late fees and a default to my credit file, all without telling me. They also sold my nonexistent 'debt' off to a debt...

  • njopson Neil Jopson (@njopson) reported

    @O2 when you can get a signal at home or at work so you have no use your work EE phone to hotspot to tweet your network provider 😡😡. Been weeks now. £30odd pound a month not be able to use a phone is very expensive

  • benwoods1989 Ben Woods (@benwoods1989) reported

    @O2 why sell people a 2-3 year contract plan for Apple watches and then say that the device is only under warranty for 12 months. If it then stops working properly it’s our problem you then charge to fix it yet are still charging for the device!

  • ashton58406567 silky saliba and 51 others (@ashton58406567) reported

    Can never get through to any @O2 customer service 😡

  • LettyD91 Leticia (@LettyD91) reported

    @O2 whats going on with signal today u cant make calls, sent text nothing just no signal

  • RlinsteadX Robyn (@RlinsteadX) reported

    @O2 disgusted by O2s customer service. Been a customer with them for 10 years & have spoken to 2 of the WORST employees in the past 3 weeks who were rude, shouted over the top of me and accused me of not knowing what I was talking about. Problem still hasn’t been resolved either!

  • robhetherington Rob Hetherington (@robhetherington) reported

    @O2 Reread my tweet and you’ll see where the issue is. Network coverage in Central London is beyond a joke!

  • RedCollectiveUK Red Collective (@RedCollectiveUK) reported

    into establishing a group action against @O2, for those who've experienced similar. It cannot be that a company can trash people's credit rating, due to no fault of their own, then be so utterly negligent in correcting the damage done. This can impact on a person's ability...

  • dhamer Dane Hamer (@dhamer) reported

    @O2 @o2businessuk EMERGENCY: I'm abroad in Spain atm and I can't get any mobile data. I've turned on data roaming, done all the other bits but still nothing - it's running me into trouble, I can't get around, got lost - can't communicate. PLEASE HELP