O2

O2 Outage Report in Llangollen, Denbighshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llangollen, Denbighshire, Wales 02/23/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mateuszjarosz0 Mateusz Jarosz (@mateuszjarosz0) reported

    @O2 hey O2 any problems with your live chat? Can't get through especially using app. Got 400 bad request error

  • tom_melrose Thomas Melrose (@tom_melrose) reported

    @O2 Hey @o2, still no improvement to the signal in Linwood, postcode is PA3 3HL, still the same adult with the faulty mast. This has been going on for 3 plus months now.

  • hiphophappily S. Donnelly (@hiphophappily) reported

    @O2 I have been on hold for over an hour. Website useless and Aura just keeps directing me to 'contact'. I need to return a phone that I ordered online but it is impossible to contact you. If this is the level of customer service then I will consider leaving O2 altogether.

  • RobynMunroPR Robyn (@RobynMunroPR) reported

    Why is my 4G painfully slow please @O2

  • searlypants The Logical Gooner (@searlypants) reported

    @O2 Have messaged you with details You say you recognise the number - is this someone genuinely trying to sell alternate O2 PAYG plans you don’t advertise online? Or is it a “recognised” scam? Why would the caller hang up abruptly when I became suspicious?

  • Jessica47624846 Jessica (@Jessica47624846) reported

    @O2 hi trying to claim my 2months free joe wicks body app with o2 priority and it’s says the app code has expired even though On my 02 priority app there is 2 days left to claim! Pls help me as it seems unfair Thanks

  • tom_melrose Thomas Melrose (@tom_melrose) reported

    @O2 Hey @o2, any update on the mast that is down in Linwood, postcode is PA3 3HL? only way you can make and receive calls is via connecting to your own WiFi. How long does it take to order and replace a part, the signal has been shockingly bad for 3+ months.

  • lostmedievalist Ricardo Caldeira (@lostmedievalist) reported

    @O2 I can’t be your only unhappy user in Exeter. It’s taken me about 20 minutes to load Twitter, I can’t stream music and I can’t even load basic websites as there appears to be no capacity in the network. This is happening everyday now and I’ve reported it before more than once.

  • craigjp1808 CraigJP (@craigjp1808) reported

    @O2 So… it’s so far taken you almost my entire cooling off period to not replace my faulty iPhone 13 Pro upgrade! It’s a joke. I’ve been a customer for 14 years, currently on 8th call for almost an hour to your CS team. Any tips? Cancel my contract?? New service provider???

  • pipsterdog Jo Duddy (@pipsterdog) reported

    @O2 Hammersmith retail store closes owing me money and O2 customer services won’t help. So cross. 😡