O2 outages and service status in Llangollen, Wales

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

• 
  Harry (@harryt84) reported 2 minutes ago from Ruabon, Wales

  @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

• 
  Harry (@harryt84) reported 4 minutes ago from Ruabon, Wales

  Hi @O2 how long should it take please to go live once my old network has turned off?

• 
  Ryan Davies (@ripinmypants) reported 28 minutes ago from Hope, Wales

  @O2 can someone help me regarding my order please

• 
  sparklesnowdrop (@sparklesnowdrop) reported 31 minutes ago from Wrexham, Wales

  @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

• 
  Harry (@harryt84) reported 37 minutes ago from Ruabon, Wales

  @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

• 
  Adam Griffiths (@AdamGrif1) reported 38 minutes ago from Penycae, Wales

  @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

• 
  Gareth Worrall (@gazworrallradio) reported 40 minutes ago from Llangollen, Wales

  How's can you complain @O2 and there poor service.

• 
  Tony Whilding (@tonywhilding88) reported 44 minutes ago from Wrexham, Wales

  @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

• 
  DT (Meatloaf) (@meatloaf_efc) reported 57 minutes ago from Gobowen, England

  Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  grace (@itsnotgracelolz) reported 2 minutes ago

  Hi @O2, I am on PAYG and topped up. Why am I getting an error when trying to log in to Priority followed by a text message telling me to top up to continue enjoying Priority? I have money in my balance & I have tried deleting the app and reinstalling it. Please help!

• 
  John Till (@JohnTillUK) reported 5 minutes ago

  @McWhirterAlex @kieran_jsmith I had to leave @o2 after 29 years as the service had just deteriorated so badly. Didn’t want to leave but it just got to the point where it was regularly unusable on my travels. I’m now using a MVNO which uses EE and it’s just so much better for half the price too.

• 
  Andy Reynolds (@oit_andy) reported 6 minutes ago

  @kokeshimum @O2 Yep, I live in Milnrow, signal is fine there but if I drive up Huddersfield road or Todmorden road the signal completely disappears. It’s hilarious when they add another number to the “G” when some places in the U.K. haven’t event got 1G.

• 
  Mark (@MarkQ_LFC) reported 11 minutes ago

  @jibbajabbba @kokeshimum @O2 I have the same problems with EE. They are shite

• 
  Steve Eley 🧡🖤💙💛❤ (@SteveEley5) reported 11 minutes ago

  @O2 your customer service is so bad! On my 3rd chat (heading towards 3hrs in total) with you & still nothing rectified. Your agents are clueless.

• 
  Jon Thompson (@JohnnyFocal) reported 15 minutes ago

  Let’s tell the tale of @O2 “Ultimate” package, supposedly its ultimate offer. I took O2 up on it and received precisely zero mobile data. I asked them to fix the problem. They assured me they would investigate and sort it out. What happened next? They cut my phone off completely. I have gone from having no mobile data to having no service at all. What on earth is O2 doing? This is not an “Ultimate” service. It is an ultimate shambles. Sort it out, O2.

• 
  Darrell fletcher (@Fletchmeister81) reported 15 minutes ago

  @EE Its ok, after the last few months of poor service etc, ive decided that all phones will be cancelled when i can get the iphone 18, @O2 seem to be the best so far. You really need to train your instore staff and phone staff. Only decent store staff was ava in trafford centre

• 
  Son Lyme (@Son_Lyme) reported 15 minutes ago

  @kokeshimum @O2 Could it be because morons who receive awful service continue to subscribe and pay their monthly fee Sarah?

• 
  Simon Poulton (@SimonRPoulton) reported 16 minutes ago

  Absolutely horrendous treatment of my wife by @O2 . This isn’t even a post to get something moving, already raised to the complaints team, and they’re doubling down on trapping her in a new contract while not supplying her the service she ordered. Terrible customer service!

• 
  millie (@overgrownmillie) reported 21 minutes ago

  @O2 tell me how I'm supposed to make an online claim about my stolen iPhone when every time I try and use the link it comes up with error 401 unauthorised. What is my £15 a month actually doing if I can't access this ****?????