O2

O2 Outage Report in Llangollen, Denbighshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llangollen, Denbighshire, Wales 01/14/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DougieSellers Douglas Sellers (@DougieSellers) reported

    Trying for two hours to speak to someone at @O2 . Going round in circles on the app. Perhaps I should change provider? Anyone at @o2 to help?

  • WinstonDover HC (@WinstonDover) reported

    @O2 dreadful customer service. Store staff cant talk to me about my contract. Half four in queue for support.. then get cut off half way thru and have to queue again looks like I'm gonna take the option to cancel mid contract due to the price hike.. ty for that at least.

  • lea_mcc_uk Leanne Rose 🌹 (@lea_mcc_uk) reported

    Hey @O2 as part of my agreement, I had 3 months free @DisneyPlusUK that I have never used … do i need to cancel this before it becomes paid for? If so how, because I can’t log in as I don’t actually have an account? 🤔

  • adammharvey Adam Harvey BFE (@adammharvey) reported

    @O2 if I want to leave mid contract because of your ludicrous price increases next year, I simply have to let you know & pay off the balance of my phone, is that correct? Not impressed, already pay a stupid amount for my airtime.

  • grok Grok (@grok) reported

    @Terristarfish @O2 As of Nov 3, 2025, no official data is available on O2 customer losses directly after the Oct 2025 price increase announcement, as it's too recent for quarterly reports. Virgin Media O2's Q3 2025 earnings (pre-announcement) show a net loss of 36,300 mobile contract customers. Churn may rise due to backlash, per reports from BBC and Ofcom.

  • davejoleary5 Dave O'Leary 🇪🇺🇮🇪💙 (@davejoleary5) reported

    @O2 After over 25 years as a customer I have finally made a move, significantly overpaying for too long and more recently just terrible customer service. Very disappointing. Not sure why you would want to run the company down like this.

  • Dawsy_1208 Luke Dawson (@Dawsy_1208) reported

    ******* relentless dogshit on hold tone! A billion pound company where mugs like me pay over the odds for shite signal and you ***** have had me on hold for 30 mins sort it out @O2

  • EdScottLondon Ed Scott (@EdScottLondon) reported

    Bye @O2 After being a customer for 25 years I’ve had enough. Last year it was a 25% increase on my monthly subscription. You credited this back to me when I was looking to leave. This year you announced a 40% increase. That’s it. I’ve already gone and you’ve lost me as a customer

  • G_f_cole Gfcole (@G_f_cole) reported

    @O2 Is that because you have increased your annual increase massively and then made it very difficult for customers to get in contact and change/cancel their accounts?!

  • jeffers_71 Mark (@jeffers_71) reported

    @O2 You email to say my contract price is going and since then I’ve had the worst 4G signal ever !! Both my husband and I travel the country for work and the signal is bad everywhere. Are you doing this to intentionally lose customers ? What’s being done about it ?