O2

O2 Outage Report in Llangollen, Denbighshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llangollen, Denbighshire, Wales 01/17/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinBeckley7 Kevin Beckley (@KevinBeckley7) reported

    @O2 @virginmedia this is a clown operation, who is the ceo and how do I write to them or their office directly. Nobody seems to want to help on the phone, X or FB. Do not want the complaints department now I want to go to the top and make a complaint about my situation and SM.

  • J_Batters JayEnnBee (@J_Batters) reported

    @O2 hey O2. Your customer service is the most shocking I’ve ever dealt with. I’ve had 3 lines dead for over 3 weeks and your support keep telling me to “rest assured” they will fix it. No confidence in your ability to deliver a service.

  • MrsCJPrice Carolyne Price (@MrsCJPrice) reported

    It’s suddenly become a nightmare to log in to @O2 account through their app. The merger with Virgin Media has messed everything up & on top of all that their customer service team (dial202) are now in India 🤬

  • jaerobinson2702 Jae Robinson #CeasefireInGazaNow (@jaerobinson2702) reported

    @O2 DONT USE O2 THEY MESS UP YOUR DATA AND THEN TRY TO BULLY YOU INTO CONTRACTS AS ONLY SOLUTION & START TRANSFERRING YOU AROUND. TRIED TO COMPLAIN BUT NOW THEY MAY BE WRONG DEPT & BEING TRANSFERRED AGAIN & AGAIN & AGAIN &AGAIN

  • RubenDogliani Ruben D (@RubenDogliani) reported

    @O2 please sort out your customer service chats and allow people to log in O2 to get our invoices. I’m not interested in signing up to virgin media. I have an o2 account

  • chrisday2016 Chris Day (@chrisday2016) reported

    @O2 why is it so hard to speak to a human being instead of a machine? You guys are restricting my service due to an unplayed bill yet all I kept getting when calling is a machine!! Can a human please help.

  • Benn_Sanderson Benn Sanderson (@Benn_Sanderson) reported

    @O2 All I can get is the AI and it doesn’t help much

  • KevinBeckley7 Kevin Beckley (@KevinBeckley7) reported

    @O2 someone please help me I am struggling with your call centre, I cannot set my02 on via phone, PC or the app. Every time a verification is sent, it is sent to a number which hasn't been used in years. No one seems to be able to remove it from my account at all. HELP!!

  • MavyMave What is it the braids (@MavyMave) reported

    @virginmedia @O2 Broadband, just got it. I need to understand whether the long term issues on the street have been resolved as neighbours have mentioned they have had issues of poor internet connection. I work from home mostly and have to have a reliable internet connection.

  • tarailsley Tara Ilsley (@tarailsley) reported

    @O2 please can you reactivate my service I am unable to contact you due to account being 'on procedure'