O2

O2 Outage Report in Llangollen, Denbighshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llangollen, Denbighshire, Wales 02/02/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DeviousPL PL84 (@DeviousPL) reported

    @O2 It’s not hard, if there’s an issue just come out and say it, save everyone the embarrassment instead of this silly playing dumb thing… for a communication company, you really don’t communicate well at all…

  • HoIdOnPainEnds Guy Josh (@HoIdOnPainEnds) reported

    @O2 Could i get help accessing my 02 account to pay my bill?

  • TheReal_Marc Marc (@TheReal_Marc) reported

    @O2 Didn’t help nearly at 72hrs now getting a bit grim, and cs said it might be until Saturday

  • Kingdomencountr David Harris (@Kingdomencountr) reported

    @O2 What’s the timeframe as my cooling period for my upgrade is coming to end? It’s been over the 5 working days already? Please can you help..

  • MarkandHayley Hayley Shaw (@MarkandHayley) reported

    @O2 Hi, I’ve tried calling your customer service and they knew nothing about this initiative. I work with vulnerable people and would like to help them claim some data. Can I be given some information on how people can access this please? Thank you

  • Loushippers Loushippers (@Loushippers) reported

    @British_Airways Ok, @O2 can you help here? Apparently BA need more than my allotted hour to answer a phone call

  • the_ambo_rambo Steve (@the_ambo_rambo) reported

    @O2 sucks. Just moved house and the coverage checker says 4G inside and out but I can just about get 3G.

  • BryBryCan Bryony Cannings (@BryBryCan) reported

    @O2 I did contact straight away on the day. This was the only way to get help.

  • TipsySassenach Tipsy Sassenach (@TipsySassenach) reported

    @virginmedia No use unfortunately 30mins on the call and can't be fixed from your end... @O2 - can you help here? I don't understand why the two aren't marrying up given I've been with you both for years...

  • thesimplestick Simplesticks (@thesimplestick) reported

    @O2 Frustrating to be cut off when speaking with your customer services. Still not had a call back from complaints team. #useless