O2

O2 Outage Report in Llangollen, Denbighshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llangollen, Denbighshire, Wales 09/18/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Cozminne Corinne Rousham (@Cozminne) reported

    @O2 hi, just had someone put the phone down on me when trying to report a fraudulent text message trying to set up an account in my name with my number (refused help me because I don’t have an O2 account!) how can I directly contact your fraud dept please?

  • moggy_rs Gareth Morris (@moggy_rs) reported

    So @bt_uk can’t fix internet and phone line issues it seems for 48hrs+, but as usual @O2 falls over when more than one person tries to use it in North Wales. Bet there’s no compensation off either as usual!

  • AnonymousProfil Anonymous (@AnonymousProfil) reported

    @AlexYoung75 @O2 5 days now for me and the confidence is officially gone from this operation. This is crazy. Completely incompetent as a network

  • misswaaaaagh Misswaaaaagh (@misswaaaaagh) reported

    If anyone has an upgrade due for @O2...... Go into the store. Online absolutely useless. They've apparently had a technical issue for like 2 weeks and just keep stringing it's loyal customers along 😤😤😤 zero time frame still to this day 🙄

  • alasdairsloan alasdair sloan (@alasdairsloan) reported

    @O2 Why is it so hard to change a spend cap? The help page doesn't help, you can't do it online, none of the auto helps can do it and no agents are available. For something that should be the click of a button

  • goblinshagger Pheel-it Steak (@goblinshagger) reported

    @misswaaaaagh @Little_Red_Mini @O2 Just phone and tell them to cancel, they’re not going to sort it. Been a customer 17 years but im beyond done hahah

  • jjchezzy Lufc super white (@jjchezzy) reported

    @AnonymousProfil @O2 Had no phone network sevice for 10 days now...post code S42 6UT if o2 can be bothered to sort it out..

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported

    @O2 I’ve constantly checking this I’ve messaged regarding this issue a number of times nothing is ever sorted. I’ve swapped my sim etc. everything you’ve asked I’ve done nothing works

  • cmr824 Claire Rowlands (@cmr824) reported

    @markmccanney1 @O2 Awww that sucks! 🥺

  • CraigAlder Craig Alder (@CraigAlder) reported

    @O2 - I was promised a call back yesterday, I’ve chased and been told to wait another 24 hours. Not the customer service I was looking to receive, just 3 months before my contract is up for renewal 👎🏻