O2

O2 Outage Report in Llangollen, Denbighshire, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llangollen, Denbighshire, Wales 01/28/2026 12:50

January 28: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DazzyGeezy kroenke out! (@DazzyGeezy) reported

    @O2 worst customer service I have EVER experienced! Phone me now

  • cinnamonremote Dr Cinnamon Remote (@cinnamonremote) reported

    @BluesnJazzxx @O2 I had to use the ofstead signal map to check before my last switch as after years of terrible signal and an entire provider change it turned out the company signal map was fibs. My house was in a dead spot for several local providers.

  • BluesnJazzxx just me (@BluesnJazzxx) reported

    I know I’ve said this before but I am absolutely quitting @O2 . They can’t provide me with a service that I pay exorbitant amounts of money for then I’ll go with a company who can

  • notthatkarensrs Karen Reilly (@notthatkarensrs) reported

    @O2 is there an issue with your mobile data in Northern Ireland? I can’t stream anything (YouTube, Spotify) without it constantly cutting off on me on my commute

  • lel007 Lesley Bond (@lel007) reported

    @O2 @O2Priority Daughter's upgrade IPhone stolen in transit. Have waited the 3-5 days for investigation but nothing heard so rang for update. Now apparently escalated to complaints & further wait of 6 working days! Not good enough service for loyal customers so 2 contracts gone😡

  • Sheenie_Beannie Sheena Martin (@Sheenie_Beannie) reported

    @BluesnJazzxx @O2 I left after being a customer for over a decade, when they reduced the Wi-Fi signal, making me. Unable to connect, apparently was my fault?! Never looked back, been with 3 for over 10 yrs, excellent value and service

  • snotewood N Wood (@snotewood) reported

    @O2 Our network coverage has been poor for many months and with only 1 bar most days I'm wondering why I'm paying each month for such a poor service. How long does it take to fix a mast?

  • goodchildjourno sophie goodchild (@goodchildjourno) reported

    @BorisJohnson @virginmedia @O2 Not if you're a Vodafone customer...

  • karlpharris1985 Karl Harris (@karlpharris1985) reported

    @virginmedia why did I ever join you and @O2 your service is terrible and you just lie

  • bethstobo b e t h (@bethstobo) reported

    @O2 I’ve had no internet service on my phone for the past few days and can’t even get into your network service checker to check the status! Can you please have a look at this?