O2

O2 Outage Report in Llangollen, Denbighshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llangollen, Denbighshire, Wales 01/25/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • gazworrallradio Gareth Worrall (@gazworrallradio) reported from Llangollen, Wales

    How's can you complain @O2 and there poor service.

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @Alyshaa_134 @O2 If you go ombudsman route, start a log of all the times network Isn’t working, get some proper evidence, location time, what’s not working and postcode. I failed to do that and cost me.

  • dunne_anya Anya Halina Dunne (@dunne_anya) reported from Carterton, England

    That is it!!! I am leaving O2!!!! My Internet signal doesn't even exist these days!! Even in the city I can't get 5 or 4g constantly saying "h" no signal!?!!? @o2

  • ReeceAs94 ReeceA (@ReeceAs94) reported

    @O2 has to been one of the worse networks in the uk at the moment for signal and service ! Never got data and as soon as ur somewhere busy it’s just can’t handle nothing !

  • MattBos15485180 Matt Boswell (@MattBos15485180) reported

    @O2 Your service and customer service is shocking! Why is it so hard for a manager to call? Multiple empty promises so much time wasted waiting. #Shocking

  • Viv_P01 Viv P (@Viv_P01) reported

    @O2 once again I have no signal. Had a missed called because of no signal, rang back & only got 1.5mins of the call before the signal dropped out. Husband's phone had no signal at lunchtime. Like this all day. DM you this morning still waiting for a reply. Poor customer service

  • GaryBushen Gary Bushen (@GaryBushen) reported

    @O2 what a shocking company can’t provide the service they charge for no internet anywhere!!

  • jaywb79 @jb79 (@jaywb79) reported

    @O2 I'm trying to get money owed to me but can't get to speak to anyone, I'm no longer with o2 and the number on an email doesn't work

  • Helena_Ann93 Helena-Ann🐝🐝 (@Helena_Ann93) reported

    @O2 is there anything I can do to boost my 4g/5g. I’m constantly having problems with my 4g/5g working.

  • rockamassive Phil Howard (@rockamassive) reported

    @O2 Yeah still the same and with a family member with o2 with me with the same issues

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @Alyshaa_134 @O2 Went thro the ombudsman, both them and o2 agreed I had a very low data usage but It’s unreal for me to think I will get signal 24/7. So even when you can prove it’s rubbish, it’s just not quite rubbish enough.