O2

O2 Outage Report in Llangollen, Denbighshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llangollen, Denbighshire, Wales 12/14/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Tilt123 Tilt123 (@Tilt123) reported

    @O2 Hi. Is there an issue with the network in TN31? Unable to make mobile calls. Thanks

  • GatesMcTaste Jonathan Davis (@GatesMcTaste) reported

    @O2 is it true that if I upgrade my phone and have it delivered online and I have a problem I can't then take it to a brick and mortar store to be sorted I need to mail it back? I heard this in a store today.

  • SamPanasuik Sam Panasuik (@SamPanasuik) reported

    @O2 I can't redeem my case or my pen from Samsung even though have shown the proof of purchase. I just want some customer service, or i want it all cancelling.

  • CCbl62724108 C_B_ L (@CCbl62724108) reported

    @O2 I have been going round in circles on your website looking for a contact number. No network in G41 area for 5 days! Please get in touch ASAP

  • steven_gude Steven gude (@steven_gude) reported

    @O2 hi is there an issue with o2 recycle website? Been trying to track my order for 2 days but it just shows a big blue circle going round and round when you go on my account. Tried several devices multiple times.

  • Tilt123 Tilt123 (@Tilt123) reported

    @O2 Ok thanks. Both my wife and I have mobiles on the o2 network and we cannot make calls at the moment. We both have full signal. I expect it's only a temporary issue.

  • PaulDooley17 Paul Dooley (@PaulDooley17) reported

    @ThreeUK Trying to see what you have on phone deals. Yet your app doesn't work. Might switch to @O2

  • jkrh14 Jkrh (@jkrh14) reported

    @O2 Is the my o2 app down yet again?

  • beckyboris Becky 🕸⭐ (@beckyboris) reported

    @O2 Yes, it's intermittently bad. I work 10 minutes away and it's the same there. Some days it's brilliant and all of a sudden it just drops out completely! I've tried restarting my device, turning data off and on again...nothing works. I got extra data as Sky is so bad 4G is faster

  • pinkberrypunch pinkberrypunch (@pinkberrypunch) reported

    @O2 Hi, I live in Turkey and bought a simcard in the UK 2 years ago. I will be travelling to the Netherlands and then the UK so I want to top it up and select a package but I have no service so I cannot receive the code for signing up. Could you help? Thanks