O2

O2 Outage Report in Llangollen, Denbighshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llangollen, Denbighshire, Wales 02/17/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • gazworrallradio Gareth Worrall (@gazworrallradio) reported from Llangollen, Wales

    How's can you complain @O2 and there poor service.

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kjm227 Kjm227 (@kjm227) reported

    @O2 4 days & counting. My number was meant to move over on Wed. Old number and sim have been inactive since Wed & when called I get an O2 voicemail. Just keep being told to wait 24hours. Frustrated beyond! Regretting my decision to come to O2, customer help is shocking!

  • Charld05 Charl Dalloway (@Charld05) reported

    New phone day, impressed with the store service as usual but also the deal 👍🏼👏🏻 @O2 #CostOfLiving #iPhone14 #apple

  • andrew7545 Andrew Allen (@andrew7545) reported

    @O2 Hi o2 - I can't message you. It doesn't say why. My complaint is why you sold my wife a new device that was available for collection "today" only for it to be completely untrue. She wouldn't have made this purchase if your information was accurate

  • zam_19949 Sam (@zam_19949) reported

    @O2 If you’re a good citizen but you want to experience prison then be a O2 customer.

  • LloydChrxs Chris (@LloydChrxs) reported

    .@O2 I’ve noticed my network connection (5G) has significantly dropped, ever since switching to sim-only from contract. Why is this? I’m still paying for a service here.

  • andrew7545 Andrew Allen (@andrew7545) reported

    @O2 Hello o2. How do I make a complaint?

  • Ennelle E****E (@Ennelle) reported

    @O2 Thanks I tried that but it’s not working for me. I get to the part where it says View bill. I click on the blue ‘view bill’ and it sends me back to the log in. I log in then it says ‘oops there is a problem…’ or words to that effect. Can my bill not be emailed to me? Thx

  • ArsenalOrb TakeHERO (@ArsenalOrb) reported

    @O2 My account won’t allow me to send you a private message unless you follow me back. Please follow back, I need your help

  • Nik_callaghan Nikki Callaghan (@Nik_callaghan) reported

    @carla_laszlo @O2 Sounds like typical of big business customer service these days

  • ChrisMc70034476 Chris Mckenna (@ChrisMc70034476) reported

    @angelazhay @EnglandRugby @O2 I'm not too big to recognise when I'm wrong. Mitchell was brilliant JVP too slow