O2

O2 Outage Report in Llangollen, Denbighshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Llangollen, Denbighshire, Wales 12/28/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • gazworrallradio Gareth Worrall (@gazworrallradio) reported from Llangollen, Wales

    How's can you complain @O2 and there poor service.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • richarddoxsey Richard Doxsey (@richarddoxsey) reported

    @dalegriffin71 @MarcIles @O2 The guy at the O2 shop said the signal at the back of ASDA is fantastic but every where else it’s patchy. Was in the stadium once and 5G appeared on my phone, but soon changed to 3G. It’s obviously being worked on.

  • richarddoxsey Richard Doxsey (@richarddoxsey) reported

    @dalegriffin71 @MarcIles @O2 The guy at the O2 shop said the signal at the back of ASDA I’d fantastic but every where else it’s patchy. Was in the stadium once and 5G appeared on my phone, but soon changed to 3G. It’s obviously being worked on.

  • WestFour Jonathan Simnett (@WestFour) reported

    Classic @virginmedia customer service. Major internet engineering work on the same day as a #railstrike when people are #wfh. Why did you combine with these clowns @O2?

  • BernardMackle BernardMackle (@BernardMackle) reported

    @O2 Why won't you reply to my dms? Called customer service and got absolutely nowhere

  • mrsmcgibble Kelly 💁🏻‍♀️ 🇺🇦 (@mrsmcgibble) reported

    @O2 He’s tried all of those. We checked network status and says May face issues but it says no service, even in the office yesterday which is a different city

  • JackEd84283152 prophotographypicture📸 (@JackEd84283152) reported

    @O2 Need some help on your DMS

  • ErikDoIt Erik de Wit (@ErikDoIt) reported

    @O2 So.......................... DM's sent - next step is waiting impatiently? That magic message where the problem would be over within 3-5 days? send twice - that was bullcrap, just to get off the hook?

  • ScottPWignall Scott Wignall (@ScottPWignall) reported

    @damnberry @MarcIles We were fantastic - never had a signal issue. With @O2 I don't get my missed messages/notifications until I'm almost back in Darwen. Shocking reception

  • save_umana_yana Save Umana Yana (@save_umana_yana) reported

    Debbie has continuously fought for her livelihood. She has petitioned the councils, @O2 @VodafoneUK @virginmedia who operate on her doorstep to no avail Everyone involved acknowledge the issue they have caused, but not one party is willing to do anything about it

  • Broken_Astartes Stephen Young (@Broken_Astartes) reported

    @O2 your customer service of late is absolutely shocking I can’t make or receive calls or texts can’t use any of the online chat features and can’t even phone you guys on 202. I’ve been with @o2 for years and never had any problems but recently the service is awful