O2 Outage Report in Kennoway, Fife, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Kennoway, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kennoway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at O2
O2 is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kennoway, Scotland
Latest outage, problems and issue reports in Kennoway and nearby locations:
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Stacey A Graham
(@staceyAgraham) reported
from
Lochgelly, Scotland
@O2 looking for help with a new sim
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Ian Macdonald 🇪🇺🏴 🕷
(@ghiribizzo) reported
from
Freuchie, Scotland
@O2 That guide is useless. Somewhere, mine and hundreds of others’ use of 4G has been stopped. It is not a phone issue nor is it a network signal issue. If it continues much longer I’ll be going to another network as I cannot use the phone apart from on WiFi.
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Wayne Spence
(@wayne_0405) reported
from
Kirkcaldy, Scotland
@O2 The black model. As long existing customer, +12 years, can you provide me a nice case for it 😉
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Ian Macdonald 🇪🇺🏴 🕷
(@ghiribizzo) reported
from
Freuchie, Scotland
@O2 Day 4, O2. Still no 4G on phone. Email support is cancelled (you say) and live chat is never available in the app. As a key worker I’m still at work and can’t phone you to be put on hold for 45 mins or longer.
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Ian Macdonald 🇪🇺🏴 🕷
(@ghiribizzo) reported
from
Glenrothes, Scotland
@O2 I doubt if your service could be worse. 14 days without data, stores closed, no email support or live chat, calls to 202 all fail - over 20+.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Robbo
(@robbo_jonny) reported
@O2 impossible to contact a communications company without waiting for years on the phone. Why do you not have an email address for customer service?
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@psychomania666 @O2 Brace yourself for a string of promises that will never actually materialise...
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seanohalloran
(@seanohalloran) reported
@O2 simply the worst customer experience. Been trying to give you money for an upgrade since 9.30 am. Every customer touchpoint is broken. Payments, MyO2, update my details, customer service, chat, phone menus - everything!! ******* shambles. Any other networks want my business?
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Ray Routledge
(@RayRoutledge) reported
@Steph_Mayo @O2 It doesnt matter if it recognises what you put in, a few more menu layers later and it will just hang up on you! Im on my 5th call now and just chose the option for Stolen Phone hoping someone there will answer. Hope this is not the state of them now they are with Virgin Media.
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Adam Glover
(@G10V3M4N) reported
@O2 Hi. I have O2 and virgin broadband. When I try to sign up to volt it says not available. Is there something wrong I can fix?
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LouLouAbz
(@loulouabz) reported
@O2 no service in Banchory High Street for a week now - will this be fixed? AB31
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Shaz Ahmad
(@ShazAhmad3) reported
@O2 hi there. Why is it (almost) every place I go, your network is just so damn slow... And I'm in London.
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Guy Parsons
(@GuyP) reported
Current state of @O2 customer service: - website + phone tree are recursive, make it impossible to speak to a human! - actual contact deets are hidden on 'how to complain' page - live chat unavailable: 'all agents busy' for last 2 days - 0 'call me back' slots over next month
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Jvon udine
(@JvonJvon) reported
@O2 I cancelled my contract and said I wanted to keep my phone as pay as you go which the guy said he would send another sim to do the exchange and I never got the sim and till date nothing I called now for a puk code only to be told I can’t get one cause my contract is cancelled
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djlangley
(@djlangley) reported
@LutzSchueler I’m already speaking to @o2 to try and get support but I’d like to ask you why you launched Volt without proper systems to deliver or training for your staff?