O2 Outage Report in Hope, Derbyshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hope, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (24%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Hope, Derbyshire, England
The most recent O2 outage reports came from the following cities: Glossop, Chesterfield and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Glossop |
Phone | |
| Chesterfield |
Total Blackout | |
| Sheffield |
Phone | |
| Sheffield |
Wi-fi | |
| Sheffield |
Wi-fi | |
| Chesterfield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hope, England
Latest outage, problems and issue reports in Hope and nearby locations:
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Amy Greatorex
(@AmyGreatorex) reported
from
Chesterfield, England
@O2 is there something wrong with coverage at the moment or is my lack of internet coverage/slow loading because I’ve ignored you when you want me to early upgrade 🙄 been with you years and my deals are rubbish! I use my phone for work… this isn’t good enough
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Tom 😷
(@mishiwoo) reported
from
Sheffield, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Paul Dunk
(@Dunkie5150) reported
from
Glossop, England
@O2 your data network is utter 💩 That is all. #EOC #ImOff
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stephenwest
(@westyturk) reported
from
Sheffield, England
@O2 How’s that work, bloody app is still down
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NickJG
(@Gylo) reported
from
Sheffield, England
@O2 Trying to sort my mums #payasyougo account after 45mins waiting, two attempts to call in ended up on the same line as another customer, what a communications company!
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Natalia Hurtado C.
(@natihurtado) reported
from
Sheffield, England
Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
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Leese 🇬🇧
(@LastMinuteLeese) reported
from
Mossley, England
@O2 It's always the same at work. Terrible service in a lot of places in Oldham.
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
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Laura Patrickson
(@PatricksonLaura) reported
from
Sheffield, England
@O2 phones been switched off but I’ve paid my bill wondering if you could help please
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help
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Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.
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Sazzler
(@Sarahmh1982) reported
from
Sheffield, England
@O2 Hi. I am a #payg customer and have changed my tariff to start on my next anniversary date. If I want to cancel this change, how do I process this please? Thanks
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Paul King (Kingy)
(@kingpak93) reported
from
Glossop, England
@O2 Have changed phones and need a micro sim card. Have PAYG with credit so want to keep same number and credit I have. Ordered a sim card online a week ago and nothing has arrived. Can you help please? New phone sat unused as can’t put standard size sim card in it.
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Julie Skirvin
(@JulesSkirvin) reported
from
Buxton, England
@O2 How can they be sold out when the app hasn't been working all day? 😡 Extremely poor customer service and that's being polite
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Gaulter
(@MrGoterez) reported
@O2 hey there, this no signal malarkey is getting really frustrating. Can we claim compensation for your lousy service?
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Nathan Jarvis
(@MrNJ39) reported
@O2 what number do I call to cancel my cotract within the 14 day cooling off period? Can I do it via email?
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Marj
(@marjgrrl) reported
@O2 no this is via my o2 app. I want to cancel completely
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angiebean1983
(@angiebean1983) reported
@o2 once again E11 is without network you have a cheek to cut off peoples phone if they are a week late but you can’t provide a decent service
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Seige
(@chrissmithhf) reported
@O2 you man are **** how can I have signal one day then the next day have no signal in the same spot, what are you lot actually on
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shula newman
(@shulanewman) reported
@O2 I’ve done all that, It says my number isn’t registered and I need to contact customer services, someone has told me on two occasions they would look into it and come back to me and no one has
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Martin◼️◻️◼️◻️
(@martin77sc) reported
@O2 Guess what didn’t happen? And I’m not patient, I’m furious. This is O2’s mistake and O2’s tardiness in fixing it or even contacting me at all is literally holding me back. You’ve ruined my credit score at the worst time when I need to get a mortgage.
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Mark Hunter
(@markhun123) reported
@O2 my mother recieved ENFORCEMENT NOTICES today from yourselves for ONE missed payment which as a loyal customer to yourselves for many years is her first missed payment which she only missed BECAUSE HER HUSBAND DIED......disgusting company
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Steve Chrispin
(@misterspoons) reported
@O2 terrible customer service from your phone team just now. Ended a call with my wife mid-sentence, so rude and hugely unhelpful when being asked to sort a problem you have caused. Help please.
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Geny 💞
(@GenyVx) reported
@virginmedia @O2 which one of you are completely incompetent?? Neither of you seem to be contactable for complaints and clearly your ‘agents’ aren’t equipped to help!!