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O2

O2 Outage Report in Helmsley, North Yorkshire, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • charlesallen15
    Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15
    Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • moomoo92042397
    El (@moomoo92042397) reported

    @BBCWatchdog please please can you help my dad a cancer patient is having an absolute nightmare with @O2 Sending debt recovery letters for a contract he never had despite saying it was cancelled twice once again hes got a threatening letter and they wont help #badcustomerservice

  • benhawk35
    Ben Hawkins (@benhawk35) reported

    @O2 I have tried cancelling my contract via the app and over the phone and nobody can help. How the hell are you supposed to do this. It is disgraceful

  • stone_hotm
    Josh (@stone_hotm) reported

    @O2 I keep trying to too but no one seems to be able to help!

  • james1508
    James (@james1508) reported

    Hey @O2, thanks for the email about increasing your prices… Tell me this… why can I get a 5g signal under the River Tyne, but I can’t get a decent 4g signal in a well populated area where I live? Increasing your prices but your coverage gets worse.. makes sense doesn’t it…

  • Terristarfish
    Teresa 💜 (@Terristarfish) reported

    @MartinSLewis @O2 I've ordered a new phone this week, however I have 14 days to cancel. So bye bye....

  • tasha_simmonds
    Tasha Simmonds (@tasha_simmonds) reported

    @O2 Once again O2 costumer support is a joke it’s been over an hour and still no help

  • RobS_Kingmakers
    Rob Stevenson (@RobS_Kingmakers) reported

    O2 mobile coverage down since last Friday. Can't do anything about it. Just says they're 'working on it'. No update. Still taking my money though. The reality of dealing with huge businesses that are completely detached from their customers @O2

  • JRN_92
    JRN (@JRN_92) reported

    @MartinSLewis So glad I left @O2 as they do this every year. Zero customer loyalty, only corporate greed. Everyone should leave them ASAP. Highly recommend @lebara

  • macohibs
    Euan McAleece (@macohibs) reported

    @virginmedia @O2 I've finally got through to someone at O2. Trying to stop O2 and Virgin harrasment of my elderly mother over a dodgy add on to a broadband contract of an unwanted and never received O2 sim bundled in to the contract sneakily

  • djryan999
    D (@djryan999) reported

    @Monkey__hanger @O2 Did you ever get this sorted? Currently having the same issue