O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 02/11/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Fenny_Goldfish Fenchurch S Goldfish 💙 (@Fenny_Goldfish) reported

    @ros_rosco @trishgreenhalgh @O2 Totally this. Customer contact page says use the chat, which is a useless bot. Nobody answers the phone. There's no email address. Social media is absolutely not an acceptable form of communication and should not be the primary means of getting a company's attention.

  • Inannani Mariana MacDowall 💙 (@Inannani) reported

    @trishgreenhalgh @O2 It's rife.. I'm trying to get another telecom service to downgrade my mum's package.. so far, after several months of trying to reach them, they've offered a paltry monthly discount against her committing to 2 year's subscription.

  • CharlotteCGill Charlotte Gill (@CharlotteCGill) reported

    @O2 I just want a human tbh - phone line is awful

  • harvav_anne Anne Harvey (@harvav_anne) reported

    @O2 why is the reception so bad in my area? TA17 8SB. I only have one bar at best. Much by if the time I have no coverage. Regards Anne Harvey

  • Leanne07Leanne Leanne (@Leanne07Leanne) reported

    @O2 hello my mum is unable to get through on the phones about her free extra. I can’t speak to anyone online either. The 28 days to choose runs out today and Amazon isn’t showing? Can you help? Thanks

  • pickled_tinker Ian Grody (@pickled_tinker) reported

    Seriously, @O2 fix your frigging network. 4G is bloody useless and HSPA is slower than dial up modem. I can't do jack **** using this.

  • fucksyLei Leonora (@fucksyLei) reported

    Poor customer service, you can never get through to them anyway. If I said to a customer, sorry I can't give you an email address you have to go online-there would be more complaints. Also I'm sure she kept putting me on mute because it went silent every so often. Disgusting @O2

  • FenellaFollicle gwennypenny (@FenellaFollicle) reported

    @O2 I've just tried to add the 6 months Disney Plus and don't think it's worked. I've clicked all the links, been taken through to my Disney + Account, but nothing seems to have credited? Can you help with this?

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported

    @longridgegall I can’t complain, only joined them in 2019 when we lost cover with EE when we moved. They sent a fabulous package today just because I told them I’d ruined my mug in the dishwasher! Very impressive customer care! Might just stay with @o2 #lancashirehour

  • VasimMian Waseem Main (@VasimMian) reported

    @O2 any one else got no signal on @O2 today ???