O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 12/31/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helmsley, North Yorkshire, England

The most recent O2 outage reports came from the following cities: Thirsk.

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City Problem Type Report Time
United KingdomMalton Phone
United KingdomMalton Phone
United KingdomMalton Phone
United KingdomPickering Phone
United KingdomMalton Phone
United KingdomPickering Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ultimatedoris Linda Burge (@ultimatedoris) reported

    @O2 3 main masts in Bath city centre are not working and haven’t been for 18 months. Working in Bath and I can’t do anything on my phone! Seriously considering moving networks!

  • gaz2066 Gaz (@gaz2066) reported

    @O2 Shame the 4g is so poor though everywhere you go, even the 5g at Twickenham was crap trying to load priority to get into the blue room 😒

  • alanatark Alan Ross (@alanatark) reported

    @O2 @EnglandRugby I’d just like my mobile signal to work in NE3. 6 months broken!!

  • dan_p91 Dan (@dan_p91) reported

    @O2 3 days without a reply to a DM and your live chat never works - can someone please get back to me?

  • BrynJEAVONS64 Bryn Jeavons 🚐 (@BrynJEAVONS64) reported

    @O2 @O2 for 20 years I've been a customer. It's now taking me the same time to get someone from O2 to call me. Your customer service is shocking

  • rbs_york rbs_york (@rbs_york) reported

    Hi @O2 Why is your customer phone helpline ALWAYS experiencing unexpectedly high call volumes? Perhaps you could employ some additional service operatives?

  • ultimatedoris Linda Burge (@ultimatedoris) reported

    @O2 I’ve Done all of those as has a number of colleagues who also have an issue with using data whilst we’re at work. A few of them have already switched networks and are experiencing a significant improvement in their ability to use the internet!

  • liamgreene Liam Greene (@liamgreene) reported

    @O2 Reasons not to love O2, your signal coverage is ****

  • kaffachino kat (@kaffachino) reported

    @O2 Hi, my signal/data seems to keep dropping out and it’s just getting worse! I have to restart my phone multiple times a day which helps for a bit but then it’s shocking again. I regret entering another contract with you bc I can’t use my phone unless i can connect to wifi!

  • BlaueBlumen Blaue Blumen (@BlaueBlumen) reported

    @lozza2230 @O2 I feel so related. @O2 customer service is a total disaster and disgrace