O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 03/09/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lou_lou_38 Lisa T…👸🏼🇺🇦 (@lou_lou_38) reported

    @O2 This is untrue my husband called before we left for Italy and was told there would be no problem, he needs to contact home urgently and cannot get hold of any numbers home or abroad or even your helplines. The numbers on your website dont work and their is no chat functionality!

  • ProjectDetect Paul B (@ProjectDetect) reported

    @O2 These idiots are a bad example to our younger ones! Stop putting them on a Pedestal!

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    Hi @O2 if an phone user passes away during the contract. Can an the account holder cancel the contract without term fees if they contact the bereavement team and can provide a death certificate?

  • BethanDold Bethan Dold (@BethanDold) reported

    Placed an order for next day click and collect with @O2 yesterday to a town I am in today. Now get a message to say it’s not going to be ready?! I don’t live close by, and trying to find a customer service number to call is a joke…

  • 08000935S Joanne (@08000935S) reported

    @O2 Can someone help me please? For over a year now, my signal for calls/data has been extremely poor. It’s got to the point where for the majority of the time, I can’t make any calls or browse the internet unless I am connected to wifi.

  • markwill69 mark williams (@markwill69) reported

    @JonoG1 @O2 I've noticed in Newquay that my service drops too Jon. You woukd think that Newquay would have a good service being so popular.

  • crhiled Chelsea (@crhiled) reported

    @O2 This didn't really help as the issue is solved by me resetting my phone half the time and other people on the same network in the same place have no issues but I do! It happens that frequently that doing this is an extreme inconvenience and shouldn't be something I have to do

  • wayne_wright170 Carl Wainwright (@wayne_wright170) reported

    Hi @o2 I’m looking for an esim sim only deal 10GB+ - I’ve seen some on uswitch for £8.00 12 month contracts - do they support esim?

  • asitwallis 𝐰𝐚𝐥𝐥𝐢𝐬🏡 𝟖 (@asitwallis) reported

    @O2 hi i have had no service for 2 days now, when i check the service online it says there’s no issue in my area? please can u help?

  • EmmaJH74 Emma (@EmmaJH74) reported

    @O2 Hi, just bought a reconditioned phone and the battery is saying service already! Should it of been sold if the battery was defective? Thanks