O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 02/07/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kevwgs kevws (@kevwgs) reported

    @O2 utterly fed up of being ignored and would like the email address of your CEO and instructions how to cancel my contract with O2 please.

  • katie_racklyeft Katie Minns 🏳️‍🌈 (@katie_racklyeft) reported

    @O2 your store in Derby were absolutely phenomenal today. Got me a great deal on the phone I wanted in 30 minutes because I was in a desperate situation for it. Absolutely incredible customer service. Couldn’t rate it highly enough.

  • BarryTheSweep Barry, The Introspective Chimney Sweep (@BarryTheSweep) reported

    Hi @O2 is there a problem with visual voicemail? Mine has disappeared since the new iPhone upgrade yesterday? #visualvoicemail

  • laurellah laurellah (@laurellah) reported

    @O2 I am still waiitng for a proof of usage document, nearly a week after I requested it due to having my phone stolen. please help!

  • Stevebrown74 Steve Brown (@Stevebrown74) reported

    @virginmedia ever since you swapped to the awful @O2 for your network my signal has been atrocious. Not just where I live in Gloucester (total deadspots in places with no network) but everywhere...even weak signal strength in London. Not my handset as my daughter has same issues

  • GrahamVNoble Graham Noble (@GrahamVNoble) reported

    @O2 Are you trying to rip me off? Got 19 mysterious MMS charges that are impossible to view. Sorry, service unavailable. Was told to check my app. Can’t download PDF so can’t see who apparently I’ve sent these to. Never happened before. Not happy

  • flavgough Yvonne, Countess of Upper Savoy 🇪🇺🇬🇧🇫🇷🇨🇭 (@flavgough) reported

    Hi there @O2 - I have a PAYG sim card (with credit on it) and it seems to have 'died'. I use it infrequently but I'm sure it was less than 6 months ago. Please could you help? Thanks!!

  • jammiejam93 Jamie (@jammiejam93) reported

    @scottsyns @O2 Depends what area you live in mate. Have you even checked coverage in your area on o2? If it’s bad in general, would be worth going on another network. I live in a central area so get good signal and never had an issue of 3G, 4G or 5G.

  • doom__daze Chloe//🔺 (@doom__daze) reported

    Can’t believe I’m on the phone to @O2 for a THIRD time this week after being told I would be called back and have my issue sorted nearly an hour ago. Left work early and gone without dinner to be ready for this call. Do better.

  • speelingmstake Freya (@speelingmstake) reported

    @O2 Yep. That just says the network is fine. Which is what it always says. That doesn't change anything.