O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 12/13/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helmsley, North Yorkshire, England

The most recent O2 outage reports came from the following cities: Thirsk.

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City Problem Type Report Time
United KingdomMalton Phone
United KingdomMalton Phone
United KingdomMalton Phone
United KingdomPickering Phone
United KingdomMalton Phone
United KingdomPickering Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Durchateau Christophe (@Durchateau) reported

    @O2 how difficult can it be to settle my device plan? Apparently, incredibly difficult. Nobody to talk to, nobody available on chat, automated 202 number is useless and can’t do it online. Your customer service used to be excellent, since joining with Virgin you’re now useless!

  • 2I0Fvx Jamie 2I0FVX (@2I0Fvx) reported

    @O2 Never mind sorted.

  • Hank_is_here Jon Mulvey (@Hank_is_here) reported

    After being frauded @O2 still haven't changed my tariff to the original one even though I have called X5 times now and have been told it will be done within 24hrs! @EE fancy gaining a new customer today?

  • wussaki Thomas Evans (@wussaki) reported

    @O2 Instant win saying please check your 15 Character Code?? Please help!

  • fagan02 Babylove@yardie02 (@fagan02) reported

    @virginmedia @O2 Two big companies joined together but the broadband service is still unstable.

  • jodie6hallett |jodiehallett| (@jodie6hallett) reported

    @O2 my code for the instant winners on priority is not working even though I’ve copy and pasted it and also typed it in

  • KeaneJohn69 John (@KeaneJohn69) reported

    @KyngLeo98 That’s awful. What it a marked van ? Either way I’d be reporting to police and or van owner. Hope the rest of the day gets better? Have you got an @O2 phone ?

  • LondonCFR London CFR (@LondonCFR) reported

    @O2 Trying to sign up Volt getting no where. Tried calling customer services. Now been disconnected 4 times. Where is the option to talk to a real person? It's difficult enough for me to call as someone with hearing problems on a voice/hearing activated system. 😔

  • a_little_sparro a little sparro (@a_little_sparro) reported

    @virginmedia @O2 My broadband is down again @virginmedia . Second time this month. Always on a Monday, when I have to work online the most. I'd love to switch to Zen Broadband now but you're saying this constant loss of service is not reason enough to get out of the contract you locked me in!

  • aishaht01 Aishah Tahir (@aishaht01) reported

    @O2 the code for day 1 instant winner is not working. When copied it says error?