O2

O2 Outage Report in Helmsley, North Yorkshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 03/27/2026 07:10

March 27: Problems at O2

O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BennBridgewater Benn Bridgewater (@BennBridgewater) reported

    @O2 Hey - your customer service team have hung up on me twice after waiting 25 mins each time. I cancelled a contract within 2 days (way within cool off period) and have had a direct debit of £25 and now £408 taken from my account. No one can tell me why. Can you help?

  • Miniv20 Mini Vara (@Miniv20) reported

    @O2 the network in the M16 and M21 area is a shambles, what’s the point in paying for a contract if you can’t get ANY reception (this has been going on for years now)

  • MarkWalder2 Mark Walder ⚛️🇬🇧⚛️ (@MarkWalder2) reported

    @O2 It seems even as i have spoken to you in the past, that you are unable to fix the issue of no signal while in my home, this is on going for months, so it looks like i will be taking all three phones somewhere else, I don't like having to go for a walk just to make a call!!

  • Graham6895 Scott68 (@Graham6895) reported

    So changed my bank details with @O2 thought everything was ok got a text saying bill overdue. If @O2 staff don't know their arses fron their elbows that is their issue. Don't give right info but quick enough to remind you when your bill is overdue. #FUMING #Rantover

  • FeeYO8 Fee (@FeeYO8) reported

    .@O2 has become a joke in Selby. Can’t make a call. Cut off 7 times in 40 minutes yesterday & twice today (only made 2 calls). It’s got worse & worse over last 6 months. Not renewing my contract if it’s not sorted. It’s absolutely disgusting how **** it’s got. Shameful. Unusable

  • 477883 Beth Alexander (@477883) reported

    @O2 tweeted across a complaint/question c2 weeks ago and you haven’t responded??? Pls advise

  • scarletdruid Richard Hughes (@scarletdruid) reported

    @legsidelizzy @O2 Email the press office -/ it worked for me after hours of problems -/ if you dm me I have a direct email addy

  • Refrew2 Refrew (@Refrew2) reported

    @O2 your app is crap I’m trying to upgrade and it just times out and takes me to the offers page! I don’t want virgin broadband I want an upgrade to be simple! App needs sorting!

  • cask_uk Cask (@cask_uk) reported

    @wakeupmummy @O2 Same problem for the last 4 days. I cancelled my Disney sub on the o2 website after the 6 month free trial and their system put a bar on my outgoing calls. 3 support staff involved, none of whom could help. 4th time calling and they spotted the bar on outgoing calls. Unbelievable

  • Tcopey Tina Cope 🤷🏼‍♀️ (@Tcopey) reported

    @O2 Any chance of getting some help only DM’d you on Wednesday 🙄🙄🙄