O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 02/20/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MrIncre62679751 Mr Incredible (@MrIncre62679751) reported

    @O2 EX33 1NP ……it’s been so bad this past few days, couldn’t work, couldn’t watch football, and after 25 years with 02 I am very close to moving to a provider with better coverage and accessibility

  • MrIncre62679751 Mr Incredible (@MrIncre62679751) reported

    @O2 Staying in north Devon….coverage in #croyde is piss poor. Can’t download or watch anything streamed. Come on O2, pick your game up ….you are awful in the countryside. 🤬🤬🤬

  • GeorgeGower_ George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • chloe1702 chloe (@chloe1702) reported

    @O2 I need to speak to someone with a clear connection for proof of port and upgrade for my insurance. Service so far has been appalling and unintelligible. Could you please give me a direct number to call?

  • jackmbishop_ _ (@jackmbishop_) reported

    Would love to know why @O2 signal has gone so terrible at the moment. Constant 3G everywhere and 4G doesn’t work when i actually get it.. not another repeat of @ThreeUK 😭

  • Linkmarine15 《⬡》 $link ¥ou ₩!n 《⬡》 (@Linkmarine15) reported

    @O2 I did ur guide and sent many reports that ots down! Seems even here ur advised to pass the buck! I live in clear sight of a tower so that will help u because if ur asking where means likly no one else is getting a good service! U work it out or make ur reports and repairs final!

  • MisterBabamook Mook (@MisterBabamook) reported

    Navigating the @O2 support online is a lesson in how circle's are made. Honestly, why has it got to be so difficult to connect?

  • Linkmarine15 《⬡》 $link ¥ou ₩!n 《⬡》 (@Linkmarine15) reported

    @O2 I make multiple points about bad network and everytime get the answer, I must be wrong? Not the case though, o2 customer before u were even o2, sort it out!

  • Tarynnn_George Taryn🎃 (@Tarynnn_George) reported

    @O2 @daimler250 People have been having this problem for over a week. Not good enough.

  • cgmch Chris McHugh (@cgmch) reported

    I moved from @EE for a variety of reasons but it seems one of them - communicating with a company that advertises how communicative it is - was not a valid one. How am I supposed to contact you online when your mobile WiFi is the issue? @O2