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O2

O2 outages and service status in Helmsley, England

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  • O2 generated 0 outage signals in the last 24 hours around Helmsley, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • charlesallen15
    Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15
    Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Rocky_Horror17
    Vikki (@Rocky_Horror17) reported

    @O2 Spent over an hour on the phone, can't speak to anyone in the UK. Shocking customer service.

  • TapperJosephine
    Josephine (Josie) Tapper (@TapperJosephine) reported

    @O2 almost a month without data inside my home due to a mast issue. It’s been down at least 6 months out of the last 12. Your coverage is also non-existent in Exeter. It’s 2026 for goodness sake.

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!

  • happystokey
    Steve (@happystokey) reported

    You tweet @O2 asking for help after your phone has been stolen on holiday. You receive a public facing, sympathetic response asking you to message privately. You do and... nothing. You can't help thinking it's glossy PR. Either there's nobody there or they don't care

  • clairelkennard
    Claire Kennard (@clairelkennard) reported

    @O2 Thanks- after 3 LONG phone calls with your customer service agents I think it’s almost sorted… the lady I spoke to this evening was exceptional, she was so helpful. Still need to speak to fraud team tomorrow and want to make sure this can’t happen again!

  • jachantler
    Jacob Chantler (@jachantler) reported

    @O2 I signed up yesterday but my existing mobile number was typed incorrectly so I’m not receiving the Myo2 activation code because it’s being sent to an incorrect number - I’ve tried to call Customer Support but I can’t receive the verification code because my number is wrong

  • f4ckiam
    Gerbil (@f4ckiam) reported

    I feel like I'm on a complaining streak but here goes: This one is for @O2 I have been a loyal customer since the switch-over of Virgin Media customers. I barely use data. So, I've been more than happy with my £9.73/month tariff. The data is unimportant. Unlimited calls/texts is

  • filmAlive
    Andrew Walker (@filmAlive) reported

    @O2 got a new Pay as you go SIM card. It's not expired and my phone shows a signal, but when I register the number so I can then top up etc the verification codes aren't coming through. Any advise?

  • esnw33430
    G (@esnw33430) reported

    @valuemanmatt @O2 @Joff_L They decided its fair for you to pay through the nose so other "new customers" have a deal. Like many companies, there is no customer loyalty, they want the maximum money out of you for minimum service. Time to port your number to giffgaff, same o2 network and less money.

  • GingaGill
    GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported

    @darkclown @O2 It was dreadful down at the seafront today at Hove today. We found the same..calls were not connecting & texts took ages. Had to give up with @BrightonMarathn app.. missed seeing our son at several points