O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 01/21/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Smoken_Mirrors Jill Chambers (@Smoken_Mirrors) reported

    @O2 @_beckid It's not just you or London B. I commute 20 miles between Northumberland and Newcastle and the signal for much of my journey is now appalling (it never used to be this bad and I've had 3 brand new handsets.)

  • HannahTanner84 Hannah Clare (@HannahTanner84) reported

    @O2 How do I contact your support team if I cannot make phone calls? Your virtual assistant keeps directing me to help pages and a phone number! Not helpful if my calls just keep getting disconnected

  • Rossspirit18 ron (@Rossspirit18) reported

    @O2 your service is shite, in the centre of Bath and barely getting any 4g👍🏼

  • thatmattcameron Matthew Cameron (@thatmattcameron) reported

    My experience with @O2 today: After two 30min calls last week to get a number swapped to a different sim They cancelled the wrong number, the number all of my business comes to. Told me it’ll take 5-10 days to fix their mistake while I lose business Offered a £10 discount #o2

  • _thisistom Tom (@_thisistom) reported

    @O2 hey I have an iPhone on contract but swap out for a Google pixel often, I keep receiving messages on my pixel saying Sorry, your number doesn't support Visual Voicemail, so we can't set it up. VV works on iPhone just not pixel any fix? The texts are relentless too non stop

  • siallens1 Si Allen (@siallens1) reported

    @JulianElsey @O2 Mines the same can’t get service either

  • SeanLXIV Seán Seosamh Robertson (@SeanLXIV) reported

    After 4 years away I've rejoined @O2, sadly their coverage hasn't improved in that time, 4G constantly dropping out indoors so if not connected to a WiFi network, you ain't getting a data connection

  • Smoken_Mirrors Jill Chambers (@Smoken_Mirrors) reported

    Hey @giffgaff Can you have a word with @O2 about their rapidly worsening coverage please? Ran a Twitter search on 'O2 coverage' and it's carnage out here. Even city centres and heavily populated areas. No point in lovely goodybag deals with service this bad. 🙁

  • RMW28 Rachel (@RMW28) reported

    people have data, that @O2 are able to provide service (spoiler they aren’t) and I would assume all your customers are already on the page delaying loading! 2/2

  • gougherk kierangough (@gougherk) reported

    @O2 since your live chat is down can someone DM me please?