O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 02/01/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JonathanSALytle Jonathan Lytle (@JonathanSALytle) reported

    @O2 having problems reaching you after couple of messages earlier and trying to reactivate my number having paid a bill earlier today.Have a family member going into hospital today so desperately need my phone in action if possible please? Hope to hear from you. #O2 #help #urgent

  • hamster893 Dave Hammond (@hamster893) reported

    @O2 congratulations on by far the worst possible customer experience to date !! How have you still got a functioning business . Words fail me

  • ClayforthShaun clayfee (@ClayforthShaun) reported

    @O2 why is it so difficult to contact you .. I want to cancel an account

  • ciarand78 ciarand78 (@ciarand78) reported

    @O2 hey o2 is ur app down I cant access my account on the app ??

  • Eb_Merc_Boy69 Benny 'Slim'... YNWA. (@Eb_Merc_Boy69) reported

    @o2 has to be now officially worse phone network and piss poor customer care...

  • zpqwa1234 Stolt (@zpqwa1234) reported

    @VodafoneUK @O2 @EE - do you have any signal 🤔

  • VivekShamal Vivek Shamal (@VivekShamal) reported

    I'm so frustrated with @O2. New customers get no help when they need it. Nothing is being done to improve customer service #O2fail #CustomerService

  • Sarj007 Sarj Mistry (@Sarj007) reported

    @Chelmsleygirl92 @O2 Awful service

  • yesitskris_ yesitskris (@yesitskris_) reported

    @O2 App finally loaded at 11.20 - to a constant sorry we have a problem . Tried all day constantly - you’d have known previously the demand was there

  • LeahBoleto Leah Boleto (@LeahBoleto) reported

    @O2 Hi there’s no a 45 minute wait. Yesterday it was 30 minute. How long is this going to be a problem