O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 01/26/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • joeIIlll Joel (@joeIIlll) reported

    @O2 any issues in the Manchester area? Got 1 bar

  • p0ssiblylana lana (@p0ssiblylana) reported

    shoutout to @O2 for taking £400 of my money and giving me no receipt/acknowledgment whatsoever spoke to customer services and was told that this is a ‘common problem’. what a joke

  • GlacierShazada ShazadaGlacier (@GlacierShazada) reported

    @CitizensAdvice @o2 for me not to be able to cancel my subscription from the o2 website or the @disneyplus app/ website, is this not a subscription trap? On Disney I’m referred to O2 where I’m able to upgrade very easily, add on extras easily but to cancel and view- impossible

  • louiseeraines LOUISE (@louiseeraines) reported

    @O2 I have sent a DM. Shockingly bad service.

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 Why is your customer service department saying that an O2 account holder can’t put their family member or friend’s bank details for the direct debit without the bank account holder being present?

  • glenry Nicola Chalmers (@glenry) reported

    @O2 but it takes 24 hr-48 hours for a manager to phone you back. Cancelled my contract 2 days after my sim arrived as I couldn’t get a signal but still trying to charge me the full contract even though they can see I haven’t used it!

  • raz_007_ ariff *LIVID-19* (@raz_007_) reported

    @O2 - I have been on unlimited data since October 2018, on the same tariff since. I haven’t changed anything, and my o2 app confirms I still have unlimited data. Yet my data is not working. Can you please fix urgently. This is a P1!!!

  • MarshaCoupe Marsha Coupé (@MarshaCoupe) reported

    @CynthiaLarbey @O2 You’re fortunate to have a landline to fall back on. I’ve not had one for over a decade. If you have good cellular service, you can turn your phone into a router. I’ve had to do this a number of times, especially when traveling.

  • chris_moroney25 Chris Moroney (@chris_moroney25) reported

    @virginmedia I have, but as an existing cust I thought that being promised both a specific package, and repeated callbacks by both the normal customer service and the retention team might mean something. @richardbranson I’ve been an @O2 for over a decade, maybe learn from them how to do CS

  • Hobbsywobbsy Paul Hobbs (@Hobbsywobbsy) reported

    Hello @O2, my wife upgraded our virgin, it included an O2 sim. The account has been setup in someone else’s name (I have her name and address), but you’ve successfully managed to setup a direct debit and charge us. We’ve spent hours on the phone to virgin and yourselves. Help??!