O2

O2 Outage Report in Helmsley, North Yorkshire, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 03/21/2026 11:05

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ApertureReads Liam (@ApertureReads) reported

    @O2 Not the twitter-teams fault but awful customer service before. Had to speak to 5 people for a simple question about billing. Had RPI+3.9% increase explained to me twice, and had to go through security three times. And no answer given. Definitely switching.

  • La_La_Gomera 🌱La_La_Gomera (@La_La_Gomera) reported

    @anna_fatania @O2 Don’t trust o2 After 2 yrs & 4 mths & 100s of complaints they sent an aggressive rude email saying they can’t find the original complaint because they have ‘archived’ it so aren’t going 2 help & aren’t going 2 refund the money then told me to go get a lawyer if I don’t like it

  • ineedmoreblue bluesky (@ineedmoreblue) reported

    @O2 2025: O2 network works and you "receive" a phone call would be nice

  • beenotthere hezza (@beenotthere) reported

    @O2 (1/3) Its not like you DONT have the resources to even put up a temporary mast for those in need. Most of the people in this area are elderly and need signal as its their only way of communication. E.G. My Nana has a phone box that detects when she has a

  • flicfisher81 Felicity Fisher (@flicfisher81) reported

    @O2 ordered two new phones and contracts. Didn’t send second sim. Now you can’t even find my details. I want to cancel everything I have zero confidence in you as a provider

  • andylutwyche Andy Lutwyche (@andylutwyche) reported

    @O2 Someone tried to access my account today so I called you to say that any activity on my account is fraudulent but you then ask me to give you my password or a verification code to confirm it’s me, something you specifically tell people not to do… pretty poor service…

  • Supercyclist101 Matthew Haynes (@Supercyclist101) reported

    @O2 my contract expires later this year, and so far I won't be renewing. I bought a 5G phone for faster data speeds, but 5G in Manchester is just a joke. Check your website and just always shows a known mast issue. This mast repair must be the longest repair job in history!

  • welshapplefan Rob T (@welshapplefan) reported

    @O2 I need to speak with someone asap about a complaint. Your off-shore call centre doesn’t understand the issue and was just about to send me £400+ which I’m not entitled to. Can some from UK contact me please

  • La_La_Gomera 🌱La_La_Gomera (@La_La_Gomera) reported

    @O2 @JohnLee95742005 Don’t trust o2 After 2 yrs & 4 mths & 100s of complaints they sent an aggressive rude email saying they can’t find the original complaint because they have ‘archived’ it so aren’t going 2 help & aren’t going 2 refund the money then told me to go get a lawyer if I don’t like it

  • davieslee67 Lee Davies (@davieslee67) reported

    @O2 Steer clear of incompetent o2, inept in every way. Use another Mobile provider under any means necessary. You don’t need the grief of these useless morons. Owe me money yet restrict my service. Muppets