O2

O2 Outage Report in Helmsley, North Yorkshire, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 01/19/2026 11:10

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LeicesterLJV2 Lewis🇧🇷🇧🇷 (@LeicesterLJV2) reported

    @O2 I have an account with you guys through virgin media but I never accepted the email validation link, can you resend it please? Trying to access post malone tickets

  • DickerDick73 Rich Stephens 🔴⚪️ (@DickerDick73) reported

    @O2 Worst network to be on and will be looking to move to another network as soon as I am able. Connectivity rubbish, signal poor, too many blackout spots, price hikes…..and don’t get me started on Priority!

  • djcue1986 Robert (@djcue1986) reported

    @O2 My last few months as an o2 customer 👋🏻

  • rags2richesm8 uw0tm8 (@rags2richesm8) reported

    @O2 Is there no way to cancel online? I have to call? I see posts with people claiming they've been waiting for over an hour and getting cut off, sounds tedious.

  • SherlockC83 Sherlock (@SherlockC83) reported

    @O2 … social media team trying to look relevant and trendy by latching on to a popular show release. Our customer service is still terrible, so are our business ethics and prices. But we know what’s steaming on Disney plus!

  • ajdaw Alex (@ajdaw) reported

    @O2 can’t update bolt ons, AI chat bot Seema to not even know what that is, helpline cuts me off, not good customer service from @O2

  • 2affable Michael Glossop (@2affable) reported

    @O2 Hi there. Getting an error when trying to redeem a Priority code for Apple Music. Not sure why... I'm a 'returning customer' but should still work right?

  • ScubaJeff904 ScubaJeff (@ScubaJeff904) reported

    @O2 am I going to get the help I need today? Been asking for days and never get it. DM'd you yesterday as well and no reply....

  • MayahAfia Mayah Afia (@MayahAfia) reported

    @O2 hi, I tried to pay my bill through the my o2 app 21st feb.. stayed in my pending transactions until my bank released the money back to me today as you never retrieved the payment. I've tried to pay my bill again just now and the same thing seems to be happening again

  • GuiniBZH GuiniBZH (@GuiniBZH) reported

    Unbelievable that @O2 thinks it's ok to increase price by 13 % when the service is so bad. No reception in central Bristol. I have to be on WiFi as soon as I can or I can't do anything with my phone... I miss you @bt_uk can I come back?