O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 03/02/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HCollier1604 Hannah Collier (@HCollier1604) reported

    @O2 In 1 year of having a contract with you, I have had the worst reception I’ve ever had from a phone provider and been through TWO price raises. My £15 per month contract is now £20. Absolutely ******* ridiculous.

  • mcullen04 Matt C (@mcullen04) reported

    @RDW_91 @O2 Yes!!! Just when I thought this network couldn’t get any worse, they prove me wrong!! Slow data every single day, every phone call is interrupted with terrible signal and they’ve the cheek to increase the bills when they’re incapable of supplying the service they sell!! 🤬

  • 1977bmk Bryan kelly (@1977bmk) reported

    @O2 What a piss poor company, never give just take and now my internet is playing up where I live , @virginmedia & @o2 you are both robbing bastards

  • J4mesda1 jimda1 (@J4mesda1) reported

    @O2 on hold today for 20minutes because I would like to cancel my contract that ends this month and after waiting 20 mins one of your staff members hung up on me, brilliant customer service

  • __Navi00 Navi (@__Navi00) reported

    @virginmedia I hope customers will be offered compensation 🤔. My niece can’t do her online GCSE revision tasks & I can’t do research for my uni assignment. My hotspot doesn’t work as there are issues with the @O2 mast nearby. The recent price increases aren’t justifiable at all.

  • Ks9127 Ks912 (@Ks9127) reported

    @O2 I renewed my contract at same time as my sibling.. same price 2 different deals.. anti competitive behavior , customer service refuse to do anything.. South Africa call centre hasn't a clue and useless.. @Ofcom

  • NicolaS24016880 Nicola Sykes (@NicolaS24016880) reported

    @O2 Please help. I have been weeks without network because you put a block on my phone for no reason which unable to lift despite trying multiple times. What is the solution? There is nothing actually wrong with the handset I have except it has a block that you have put on it?

  • ThomasSturgess3 Thomas Sturgess (@ThomasSturgess3) reported

    @O2 why is your mobile data signal consistently so slow and awful? Considering changing to another provider

  • p0werpunk9irl Lisa Wilkin (@p0werpunk9irl) reported

    @O2 I’m a Virgin Media customer. They are currently having network issues with WiFi which is affecting everyone, but I also appear to be struggling with my 4G. Is this related to the VM issues?

  • princess_knicks princess knickers (@princess_knicks) reported

    @virginmedia @o2 without virgin internet I’m relying on o2 4g…which is also grinding to a halt. I know you’re combined now…what the hell is going on, when will it be fixed and how do I get a refund for lack of Virgin and o2 service?