O2

O2 Outage Report in Helmsley, North Yorkshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 01/28/2026 15:25

January 28: Problems at O2

O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • danmiell88 Daniel Miell (@danmiell88) reported

    @O2 ✅ mast at capacity in Stroud making signal useless and doing sod all about it.

  • ultimatedoris Linda Burge (@ultimatedoris) reported

    @JamiePayner22 @O2 Yeah EE are who I’m thinking of going with. Several colleagues have moved to them and no longer have an issue

  • siankeira sian bennett (@siankeira) reported

    @O2 Never get signal, but get offered a new SIM card every time you complain 👍🏼

  • 72mdf Mark 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢🦢🦅🦅 (@72mdf) reported

    @O2 After 21 years with O2 and recently upgrading my phone.not even a free case/cover,poor customer care

  • badassscotsman BigYin😜 (@badassscotsman) reported

    @O2 Every 02 phone deserves a signal

  • natalieb2689 Natalie Braithwaite (@natalieb2689) reported

    @o2 @VirginMedia intermittent services from both for the last 48 hours - ridiculous considering the amount of money we pay to both each month. Can’t even rely on 5G when Wi-Fi continuously plays up as that’s not working either

  • FayyazUK Fayyaz (@FayyazUK) reported

    Last three days, I have been out of service, with no voice calls, text messages and no data. I spent hours and hours speaking/chatting with support and was unsuccessful. @O2 @tescomobile

  • Shaqoola Shaqoola Bakula (@Shaqoola) reported

    @O2 I got charged by uber one because they have no way to cancel. Thanks for letting @UberUK bleed us.

  • isaac_t_6 Isaac Thompson (@isaac_t_6) reported

    @FFAKTERR @O2 They give users a lot of runaround on issues like this, You can message “syncunlocks” on instagram to get it unlocked, they helped me out with mine

  • justjamess87 James Alexander (@justjamess87) reported

    @O2 One BIG main reason i left years ago and still remains an issue for many…reception/ signal is SHOCKING!