O2

O2 Outage Report in Helmsley, North Yorkshire, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 03/28/2026 01:20

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jrtraeger james traeger (@jrtraeger) reported

    @O2 I can’t check the status of a signal in my area because I have no signal!!

  • ArtiPat38512613 Arti Patel (@ArtiPat38512613) reported

    @virginmedia @O2 But the whole stupidness of it was when I called them oh the engineer rang my ring doorbell, are they that stupid to realise it doesn’t work as I’m waiting for them to install my internet , so if that don’t work the next thing is to knock. You can’t make this **** up

  • NaffNaff88 Naff Naff (@NaffNaff88) reported

    @ThreeUK is the worst network I've had the misfortune of being conned into using!Their coverage claims are a complete joke 2 the point it's affecting my business. & 2 top it off customer service seems to think I'm lying about the severity of the issue! Wish I'd never left @O2

  • sammullins94 Samuel-Jack Mullins (@sammullins94) reported

    @O2 I won on O2 priority and it won’t let me redeem my voucher. Can someone help me please

  • nicola18rw Nicola Silvester (@nicola18rw) reported

    @O2 Absolutely awful service from O2. Ordered a phone on the 29th November. Had the wrong phone delivered. Sent it back via their returns process, organised by O2. The phone was delivered back to O2 by Royal Mail on the 6th December. Yet I am still without a phone, O2 won't help !

  • join4te Jay (@join4te) reported

    @O2 Day 37 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?

  • freckulous crisps (@freckulous) reported

    @O2 Thank you for your reply. It seems to have fixed itself so I guess it was the bad weather.

  • JulesToogood Jules Toogood (@JulesToogood) reported

    Thanks @O2 for getting it so wrong when I wanted an #AppleWatch I went direct & saved loads, & received it within an hour! Your archaic methods & rude staff lost you an ongoing sale from a formerly loyal customer. Even lied about apology credit. 🤑🤑🤑

  • EmmaLog53261158 Emma Logan (@EmmaLog53261158) reported

    @O2 is a shambles, over 3 months I cancelled my contract, yet each month I receive bills. I ring to explain, they confirm and admit it is 02 error, agree to cancel all charges and yet again this morning another bill. Promised mgr phone call 3 hrs ago - still nothing.