O2 Outage Report in Helmsley, North Yorkshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Helmsley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Helmsley, England
Latest outage, problems and issue reports in Helmsley and nearby locations:
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Charles Allen
(@charlesallen15) reported
from
Thirsk, England
Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless
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Emily
(@emilyneilson22) reported
from
Easingwold, England
I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!
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Emily
(@emilyneilson22) reported
from
Easingwold, England
If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!
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Charles Allen
(@charlesallen15) reported
from
Thirsk, England
Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Heidi
(@Heidi87884117) reported
@O2 @GoodThingsFdn @virginmedia This is not true. I have spent hours trying to get "connected" because you sent me a replacement phone that does not work and no-one seems to think that's important or their problem.
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Dave
(@electester) reported
@O2 @virginmedia I need some help getting online again. Sort it out.
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Reetu Kabra
(@ReetuKabra) reported
My current hatred for @O2 customer services knows no bounds. Before this site dies - who should I switch to and why?
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DHL Express UK
(@dhlexpressuk) reported
@jayjays1986 @O2 @DHLParcelUK Are you able to look into this issue further for Jen? Kind regards, Amrick
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Lee B
(@leeinengland) reported
@O2 don’t even take formal complaints seriously. Moronic South African call centre staff haven’t got a clue. What a **** show.
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Jen Cooke
(@cooke_j1) reported
@O2 can you help please. Due to a glitch, confirmed by your agents, I was charged for use abroad that I shouldn’t have been. I was promised that this was corrected but you have just taken the full, incorrect, amount. Can you please resolve. This is not acceptable!
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Jay
(@join4te) reported
@O2 Day 6 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Dave Howes
(@DaveHowes84) reported
@O2 I sent you a DM at 1.17pm yesterday as requested. No reply yet. Seeing as I want to cancel my contract with you its not surprising you don't want to deal with me. Appaling customer service. I'll bet you soon find my account when I cancel my DD and you don't get your money 🤔 @O2
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Ruth Masterton
(@Ruthmasterton) reported
@O2 Dominican Republic. The sim was in my phone for less than 24 hours before I moved to a Dominican SIM card. I have always had o2 travel applied, have never opted out and when I check in my o2 app, it’s showing as active there
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CraigLote
(@Funkyturtl3) reported
@O2 I have been trying to use your online chat via the app and can't get any help. I have been trying to set up my phone since Thursday and still can't make any calls.