O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 02/02/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jonnyS75 jonathan smith (@jonnyS75) reported

    @O2 is o2 down in cardiff at the moment

  • Aaron_Golightly Aaron Golightly 🏳️‍🌈 (@Aaron_Golightly) reported

    @o2 your service is appalling. More than a week and zero signal or mobile data. I live and work in central London. I’ve not been contactable or been able to make calls for over a week. I’ll never use you again

  • MuslimShamir Follow Poor Shamir Claimant Ali Entrapment (@MuslimShamir) reported

    @O2 @Bekhboyle Can someone contact me because I want to leave your O2 network. Thanks.

  • anniecarteruk Annie Carter (@anniecarteruk) reported

    I click on offer which states free coffee. I click on ‘show code’ and QR code appears. I try to use it before work at @CostaCoffee. Ensue great embarrassment as code is rejected and queue builds behind me. Cue much annoyance on my part. @O2 never did this. Their codes always 🙌..

  • cinimodazotrom Dominic Mortoza (@cinimodazotrom) reported

    @O2 furthermore reviewing recent contact with your support team on the 18th of July i had first raised the issue. I was promised a call back then. that date would have been with in the 14 days.

  • OllertonVicky Vicky Ollerton (@OllertonVicky) reported

    Oh dear @O2. Just tried to upgrade and gave you a deal I had found for you to match. Told "we can't match that. Go with the other provider. Do you want your PAC code?" The answer was yes! Customer loyalty obviously means nothing for you to be prepared to lose business like that!!

  • colinburnsuk Colin Burns (@colinburnsuk) reported

    Sad day as I have just left @ThreeUK after 14 years as a loyal customer. Moving to @O2 as they still offer roaming in the EU at no extra charge! #roamwithO2

  • pattydoran18 Blue Rose (@pattydoran18) reported

    @O2 I have severe problems with PAC and the numbers on my account. I've been on the phone for four hours and your support is no help, I haven't been able to use my number for almost a week now. Can I speak to a senior manager about this please?

  • jimmybob_789 Ryan James (@jimmybob_789) reported

    @MarkEvansO2 @o2. O2 have to be the worst company going for customer service! Make a ***** up in the first place now say they can’t help! Just get passed around from department to department then told to go to a shop to be told that can’t do anything! 1 of 2

  • DLV_x Danielle 💫 (@DLV_x) reported

    @o2 so for 2 days I basically can’t use my phone because of your ****** service 😡