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O2

O2 outages and service status in Helmsley, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Helmsley, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at O2

O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15
    Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • charlesallen15
    Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KerZE87
    emze (@KerZE87) reported

    @O2 Patience??? I’ve lost it. I’ll be considering a move to a different network. I’ve been a loyal customer since my first phone and this is how I’m repaid.

  • Mr__J_J
    Mr J (@Mr__J_J) reported

    @O2 @Raphas_Angel_ You customers deserve better signal

  • Peek0320
    peek (@Peek0320) reported

    @O2 your switch up scheme is a massive scam, got me to sign up to a new contract, received my phone and listed issues literally not present on the device and told me to now keep paying for the device as well as my new one. Lmao 🖕

  • JoeHop04
    Joe Hopkins (@JoeHop04) reported

    @O2 I switched to O2 last week and have had no phone line since. My number was ported to a handset that was never delivered and is now stuck at a depot, while my account is locked for suspected fraud.

  • niamhs90
    Niamh Spurle (@niamhs90) reported

    @O2 adding a load of extra steps to get into my account to pay my bill is driving me mad. Paying full price for a service that was down for over 3 months is more annoying.

  • chrishughesuk
    chris (@chrishughesuk) reported

    @O2 got my son an Apple Watch as a gift and customer services say you won’t enable an airtime sim as it wasn’t purchased from o2. Is this right??

  • niamhskinner
    Niamh Skinner (@niamhskinner) reported

    @O2 😭😭😭 this is still not answering my question! I’m close to pulling my hair out now!! Can someone please read my tweets and example and confirm if I WOULD or WOULD NOT get satellite signal in that situation?!

  • chrishughesuk
    chris (@chrishughesuk) reported

    @O2 This is for my son, so it would be paired with my phone but he has his own number, that all good ? If so could you tell me how to sort this out if customer services can’t please?

  • mrmarny
    marny (@mrmarny) reported

    @O2 Hi, I have been a customer of o2 for 23 years, I have two numbers with you, I have been trying to resolve the problem for the last 3 weeks and cannot get through the first line of customer service, it is always wait more, someone will call you, an option to escalate?

  • Mr__J_J
    Mr J (@Mr__J_J) reported

    @KerZE87 @O2 Yep, and also had the cheek to inform me that I can pay extra for O2 satellite for better signal. Now been told expect mast to be fixed in 6 months. Was told that over 1 year ago.Once out of contract I will be looking elsewhere, I dont like subsidised networks as can be throttled