O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 01/27/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • putanginomoe Benzel Washington (@putanginomoe) reported

    @O2 financial hardship is no joke and the stress im under is ridiculous but yet all I get told by your stupid "ai" bot is to go to the contact us page where I'm told to ring or write which I can't do

  • TomSharp_ Tom (@TomSharp_) reported

    As soon as my contract is up i never want to be an @O2 customer ever again

  • ynwadanmartin31 dan peterpan (@ynwadanmartin31) reported

    @O2 what the actual fxxk is wrong with your signal in the trowbridge/bath area its absolutely awful

  • AIM_IJ 🇬🇧 Aim Investor Journal 🇬🇧⚖️🏛️ 📈💰💱💷 (@AIM_IJ) reported

    @O2 paid for a new phone this week, delivery due. Instead I've found out today the credit check failed and I've been declined. No email from O2. Payment has left the account though. Livechat of no help. Waiting on O2 to tell me what happens next

  • A_MrBenMitchell Ben Mitchell (@A_MrBenMitchell) reported

    @pfsense .@O2 take some notes because your captive portal sucks. Firstly, it takes 5 minutes to pop up. Secondly, on iOS you can’t view your notifications or open the messages app during the captive portal pop up so unless you are a quick reader it is hard to do the verification code

  • sharkbait_____ M A R I A N N E 🌻🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@sharkbait_____) reported

    @O2 hello, just received an email advising T&Cs are changing which gives me the right to cancel my contract without an early termination fee. How can I do this, preferably without having to call somebody?

  • ZomeDash Levi (@ZomeDash) reported

    @Sutoretchii @O2 @SMARTYMobileUK I used giffgaff a few years ago which runs on O2 and it was fine, been using voxi since which is on Vodafone and its great. Tried smarty once, could hardly get a signal anywhere. Awful

  • putanginomoe Benzel Washington (@putanginomoe) reported

    @O2 where has your 'chat now' button gone from your website. Need help financially with my account but I'm overseas and can't call?????

  • sarge19310 sarge19310 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@sarge19310) reported

    Two days ago I had an error message on my phone saying "SIM not provisioned for voice" and now all I have is "Emergency Calls Only" I cant send or receive voice calls or text messages on my phone how do I resolve this @O2 ?

  • iamcoachjanine Janine Cummings (@iamcoachjanine) reported

    Hi @O2 I made a serious complaint regarding your services last month and a Customer Services Supervisor was due to call me back 2 WEEKS ago and I am still waiting. Please can you tell me how I go about making a formal complaint? Someone needs to call me ASAP. This is a disgrace!