O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 01/13/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JP_Galea James Galea (@JP_Galea) reported

    @O2 serious issues with IT or staffing? No one to answer support for 3 days now. Hope all is ok .….

  • Zero04012370 Zero (@Zero04012370) reported

    @O2 @Apple New year, support Pixel watch LTE.

  • Fibre_Tech_n_TV fibre and technology (@Fibre_Tech_n_TV) reported

    @O2 #TBT when I was with @02 and I may as well be using smoke signals to send texts and make calls... with a network that works now.

  • join4te Jay (@join4te) reported

    @O2 Day 54 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • trev121no Kevin Richardson (@trev121no) reported

    What a Joke. @O2 allowed 2 fraudulent accounts to be opened in my name, send me debt collecting letters to pay, I call up tonight to discuss and queue for 30 mins then as I get put through I get an automated message saying u r shut. Wtf !

  • Tashanneking Tasha ✨🌻 (@Tashanneking) reported

    Phoned @O2 3 weeks ago in regards to fraudlent accounts being set up in my name and spent 30 minutes filling in a form to be told i’d hear a response in 5-10 working days…. To then be presented with multiple letters chasing money and when I phoned customer service (cont)

  • DiggerPup Digger (@DiggerPup) reported

    @pritesh___ @O2 Hope @O2 fix it before offer ends soon!

  • NickyNeedham Nicky Needham (@NickyNeedham) reported

    @O2 4/52 is 4 weeks. The phone still displays the call but it either sounds like a robot or silence! It’s happened 6 times today. Had to raise the issue with O2 now to investigate.

  • BFleszar Bartek Fleszar (@BFleszar) reported

    @O2 signal is poor

  • Awarene11736135 Awareness (@Awarene11736135) reported

    @O2 hi I went to use my hot choc app today clicked on activate there was an issue at the till infront and my time ran out in now without hot choc