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O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • charlesallen15
    Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • charlesallen15
    Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22
    Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • alanlittle5
    alan little (@alanlittle5) reported

    @O2 I believe you have some technical problems with a mast in my area over the last couple of weeks at least. I haven’t been able to send texts messages since then, please could you let me know what you are doing about this? Thanks Alan

  • theboytooley
    Dave Tooley 💙 (@theboytooley) reported

    @O2 Hi, I have one bar of signal in SG15 at the moment. Anything you can do? Tried the usual on/off, and checking data settings. All looking good. Help!

  • bextp84
    Rebecca (@bextp84) reported

    @O2 I entered my card details but the payment didn’t go through, should I cancel the card?

  • jem_jem_13
    Jemma (@jem_jem_13) reported

    Seriously @O2 have been the worst customer service I've ever experienced! Literally no words for how shocking it has been

  • queen_raffaella
    QUEEN RAFFAELLA (@queen_raffaella) reported

    @O2 has to be the worst phone network I’ve ever been with I can’t even get through to anyone in their customer service team been trying for 3 days?!!!

  • Nyarotso3
    Nyarotso (@Nyarotso3) reported

    @O2 I decided to check my phone thinking it had a problem but it wasn’t since other sims worked . Got another 02 sim which worked for two weeks then stoppped working. The hell is going . Also I have been charged for calls on my sim and the number stopped working 4 months ago.

  • LewisMitchell6
    Lewis Mitchell (@LewisMitchell6) reported

    @O2 funny how you say you want to help, then don’t reply to any of my direct messages

  • ste02362002
    ste (@ste02362002) reported

    @O2 I payed on 4444 using my card never had this issue before. It just won’t send any texts n won’t give me any data it just doesn’t load

  • Jordzzzh1994
    jordan hagan (@Jordzzzh1994) reported

    @O2 why is it most time when I make calls on my phone it always says called failed..... I’ve got full signal so it’s not that so what could it be?

  • JudgeDewie
    Alex (@JudgeDewie) reported

    @O2 Had no phone or data service where I live for over a week now. The website just says a mast was taken down and a new one will be up “soon”. My phone is useless as is my wife’s. I work from home and have had to buy a PAYG sim on another network. How soon will it be sorted?