O2

O2 Outage Report in Helmsley, North Yorkshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 03/09/2026 15:20

March 09: Problems at O2

O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TracyLeeGomez TracyLee Photography (@TracyLeeGomez) reported

    @O2 Absolutely ridiculous been trying to get help & info for a week with intermittent Internet on ship. No communication or direct info on roaming charges

  • LinMen7 Lin Men (@LinMen7) reported

    @catherine_mayer @ThreeUK @O2 Bad network

  • brazendwarfuk rayoxmale81 (@brazendwarfuk) reported

    @O2 how can I change the details registered on the My Network app?

  • TracyLeeGomez TracyLee Photography (@TracyLeeGomez) reported

    @O2 can't wait to switch when contract up. Zero customer service & help when overseas & need to do something urgently.

  • DaveLeiper David Leiper (@DaveLeiper) reported

    @O2 I raised a fraud ticket for an account takeover on 22nd February. Despite numerous phone calls and assurances that this would be looked into and the Fraud Team would be in touch……we are now some 6 weeks down the line and I’ve heard nothing. Please can someone be in touch.

  • gabore9 Gabor Erdelyi (@gabore9) reported

    @O2 Why is dara roaming not working in Canada and why is your so called customer service not responding to anything

  • BlakeyB Blake (@BlakeyB) reported

    @O2 you may be the worst company I’ve ever had to deal with, all I want to do is make a payment, is it so hard to speak to someone without getting cut off?

  • Samantha_Downes Samantha Soames (aka Samantha Downes) (@Samantha_Downes) reported

    @O2 why's my 4G and wifi not working properly.... if it was still lockdown news journalism - counted as a key worker status - keeping the UK connected and empowered - please sort this out - I changed from monthly to SIM only so is this the service what most of your customers get?

  • catherine_mayer Catherine Mayer (@catherine_mayer) reported

    Has anyone had particularly good or bad experiences with @ThreeUK? They're offering cheaper deals than @O2

  • originaldanray Dan 'Sting' Ray (@originaldanray) reported

    @O2 we have a Samsung S9 that was with you purchased from Carphone Warehouse. The contract expired a long time ago we now want to give the ohoen to our son but the phone is locked to your network. I have tried 3 times with your call centre and 3 times with Carphone Warehouse 1/2