O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 03/10/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinH63295825 Martin Hardy (@MartinH63295825) reported

    @O2 @SamsungMobile Worst customer service in the world. Tried (called 7x) to cancel sim within 14 days on my partners account (i upg instead), charged 25, told it was canceled, now have a final bill of £395.00, telling us to cancel DD which results in missed payments. WHAT THE HELL IS GOING ON?

  • TravelGxng Travel Gxng ✈🌎🌴 (@TravelGxng) reported

    Does anyone know any free UK calling apps ? I have no network here in Guatemala with @O2

  • BobbieLouise91 Bobbie-Louise Willis (@BobbieLouise91) reported

    @O2 is there a 4g issue in the ct17 9sx area at all? Im getting nothing!

  • laughjosephine j (@laughjosephine) reported

    @o2 and @Virgin your service is bloody shocking. Two days I’ve had no internet while I wait for an engineer and even my mobile data keeps flipping to 3G when I spend £80 a month on a stupid iPhone 13pro. I remember when o2 wanted to be known for the best customer service

  • laughjosephine j (@laughjosephine) reported

    @meeshymoomin @O2 @Virgin I’m not even in contract but because I live in eco housing it’s all we can have. They’ve charged me for tv phone and internet for five years yet I do t have tv or phone, the line doesn’t even work. now the internets down it’s taken two days to get an engineer that’s hasn’t arrive

  • simtip Simon Tipper (@simtip) reported

    @virginmedia Broadband is fine, this is regarding being moved to @O2 as part of my package negotiated with retentions. Previous mobile under Oomph package was great now being told that in my two main postcodes the 4G is congested and there's an unknown fix date 1/2

  • chong168 Martin Chong (@chong168) reported

    @O2 Already a VM customer and recently joined O2. How do I get you guys to apply the Volt benefits?

  • Jess_wright97 Jess (@Jess_wright97) reported

    @O2 I applied and got one of the o2 priority odeon tickets but didn’t use it and now it’s saying I can’t use the code and only says tweet for support? Please can you help

  • confuzzeled1989 Jess Crosby (@confuzzeled1989) reported

    I have never felt so upset and sick after a phone call with a customer services department. 4 weeks I have been trying to resolve a mistake @O2 have admitted was theirs. Now a rude customer services person. #O2dobetter #Awfulcustomer

  • ffc_steve Steve (@ffc_steve) reported

    @O2 customer service is dreadful... literally so unhelpful.