O2 Outage Report in Helmsley, North Yorkshire, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Helmsley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (30%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Helmsley, England
Latest outage, problems and issue reports in Helmsley and nearby locations:
-
Emily
(@emilyneilson22) reported
from
Easingwold, England
If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!
-
Emily
(@emilyneilson22) reported
from
Easingwold, England
I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!
-
Charles Allen
(@charlesallen15) reported
from
Thirsk, England
Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless
-
Charles Allen
(@charlesallen15) reported
from
Thirsk, England
Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Finn Houlihan
(@HoulihanFinn) reported
@tots_boi I’m having the same issue, transferring from Sky. It’s not good, it’s impacting my work as well, clients or colleagues are unable to contact me!! @O2 I’ve had no communication on what the actual problem is or any indication of resolution time ?
-
FPL Jazz
(@FPLJazz01) reported
@thebunney @O2 Yep, it’s an absolute joke! They hang up on you too. They made me go into an o2 store too today, they couldn’t do anything either, but called them for me. I was told I might now lose my number!! Will let you know how it goes tomorrow. 😡 best of luck with yours!
-
Gary Benham
(@GazBenham) reported
@O2 Thank you, I’m now aware that your technical issues are the reason that I have no service. Will you compensate users for the outage that has been ongoing for over a week?
-
Matthew C
(@coops153) reported
@HoulihanFinn @Joe_Guy @O2 Exactly what I told them on the phone earlier as they shouldn't keep accepting porting requests that they know they cannot fulfill, it is misleading customers. I have informed Ofcom about it and logged a complaint. Never experienced anything like this from any other provider.
-
Finn Houlihan
(@HoulihanFinn) reported
@coops153 @Joe_Guy @O2 I’m having the same problem, we should have been warned of this known issue before signing up ?
-
Finn Houlihan
(@HoulihanFinn) reported
@Janewat72 @O2 I’m having the same problem, terrible service, total lack of understanding their incompetence is having on us
-
Finn Houlihan
(@HoulihanFinn) reported
@ElaineEdwards13 @O2 I’m having the same issue, causing me a lot of problems at work. @o2 have a total lack of regard of the stress this causing their new customers.
-
Miss Clarke 🌍
(@alisya43028965) reported
@HoulihanFinn @lisagarb @O2 9 days! That’s ridiculous, I thought mine was bad enough. I was led to believe was a new issue but that obviously isn’t the case. The amount of false information I’ve been given is shocking.
-
Steph Merry
(@JefferyBeaker) reported
@EdgeGavin @virginmedia I feel like I’m going mad. I have to explain the problem over and over again because they’re so awful at their job. Still take the full payment each month for our non working broadband. I’m also doing the same with @O2 and funnily enough, same parent company 🙃
-
Offbeat
(@offbeat_music) reported
@HoulihanFinn @O2 It's ridiculous. I had similar issues when I switched to O2 in July, but not as bad. Mine simply took 8 days and 3 calls to their customer service. But I don't think that was a technical issue, more staff incompetence not submitting the request the 1st two times. (1/2)