O2 outages and service status in Helmsley, England
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- O2 generated 0 outage signals in the last 24 hours around Helmsley, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Helmsley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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O2 Issues Reports Near Helmsley, England
Latest outage, problems and issue reports in Helmsley and nearby locations:
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Charles Allen (@charlesallen15) reported from Thirsk, EnglandBeen on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless
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Emily (@emilyneilson22) reported from Easingwold, EnglandI can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!
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Charles Allen (@charlesallen15) reported from Thirsk, EnglandBeen on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless
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Emily (@emilyneilson22) reported from Easingwold, EnglandIf there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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✨Hey_Jude ⫩✨ (@Hey_Judexx) reported@nikkiwba @O2 I’ve had a problem with them since January. been a customer for ?30? Years. Ordered new phone in Jan. not delivered. They’re charging me for it. Every time I phone I have to go through the whole story. many phone calls. One was 2 hrs and a couple of others for a hour or more
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Mike Roberts (@MikeRoberts68) reported@O2 Appalling service, worst Mobile phone provider ever. Honestly wish Id never gone with them. They tell me to DM them for them to help, but, the DM option doesn't work as they are not following me / Their settings won't allow me to. I think its time to involve OFCOM and the FSC
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AI Park (@AI_Park_GB) reported@O2 - trying to process an upgrade - 02 app keeps telling me to.. Won’t add new Pixel to basket, call Cust Servs..they can’t process..Raise a support ticket..nothing. Cust Servs tell me to visit store.. Store can’t process.. I feel Im being De-Mobiled’ - Is that a thing now?
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✞ ⛥ ElectroFox ⛥ ✞ (@TheElectroFox) reported@Joff_L @O2 They also see fit to charge existing customers upfront costs when trying to upgrade and dont budge on any of it, forcing you to customise your tariff and making it down to £10 as the lowest amount, which then raises the overall cost and then has you dropping down a tariff later.
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Jade North (@JadeNorth) reported@O2 I can never get through to speak to anyone online. My bill after this years increase (the highest of all phone companies) is ridiculous. I want to change to sim only or something cheaper, but I always get told that’s not an option I can only upgrade my phone. I don’t want to
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Katie Crombie (@KatieC_says) reportedHi @O2 Hi, I emailed my complaint in a week ago tomorrow and there has been no acknowledgement nor reply. Is this usual? I used the complaint review service email address.
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Lissy. (@lissypixiedust) reported@O2 need some help with upgrading a contract, but the online messaging is saying that you're closed but also that your open hours are 8am-10pm???? Could you please help?
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StuartB (@StuartBain1986) reported@O2 is there an issue with 5G in the Dundee area? Constantly coming in and out of reception it’s a pain!!
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S & S Timms Antiques (@Timmsantiques) reported@O2 are there intermittent issues with your data services today? I changed tariffs yesterday, taking a new contract and now today my data signal has been pretty much non existent for most of the day! Coincidence or not?
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Helen Woodhouse (@woodhous11) reported@O2 after two failed attempts to add data bolt ons I contacted your “help desk” and after being routed to the “expert advisor” they ended the chat before resolving anything! Maybe you can help?