O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 11/05/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SuperAuntySarah Super Aunty Sarah (@SuperAuntySarah) reported

    Currently debating who has provided the worst customer service this week @O2 or @currys (Carphone Warehouse). #frustrated #whathappenedtogoodcustomerservice

  • KatDavies_x Kat Davies (@KatDavies_x) reported

    @O2 @TicketmasterCS trying to access the priority scouting for girls tickets and not working via either app or website?

  • gemmalicious123 gemma thomson (@gemmalicious123) reported

    @O2 This keeps happening @O2, a full day with no service. What am I paying a bill for? Honestly it's just infuriating. if you'd like to DM me I am happy to discuss further

  • ItssChar_ char. 🤟🏼 (@ItssChar_) reported

    @O2 Getting through to you is a joke! Been at work till 8, tried to call you whilst working was on hold for almost an hour… No response. Tried calling now to be told it’s over an hours wait & you close at 9. What’s the point of having a customer service if you don’t answer! 🤬

  • Inthemanshed Stu (@Inthemanshed) reported

    Can a grown up from @O2 customer services please DM and arrange for a senior accountant manager to call me. I am a platinum account holder currently receiving a tin level of service from you appalling call centres

  • nipchop Tim (@nipchop) reported

    @virginmedia more than 20 calls (in the last six hours) to speak to someone based in the UK who can deal with my billing issue, with 3 failed promises of a mgr call back & an escalated complaint (not progressed) - no one will follow code of practice. @TalkTalk @o2 #poorservice

  • BlakeyB Blake (@BlakeyB) reported

    @O2 sort your phone lines out!! Customer service is appalling, I’ve been trying to pay off my device plan for the last 3 weeks, spent hours calling for nobody to give a f*** to take the payment.

  • sophiafira Soph (@sophiafira) reported

    wifi-extra on TFL has gotten so bad, thinking of switching providers now that Vodafone has gotten their wifi back @O2

  • Aidan_Tweets7 Aidan_Tweets7 (@Aidan_Tweets7) reported

    @O2 I bought a new phone on your network less than 6 months ago at £50 per month with unlimted everything. Now I have a bill at over £58 with no additional out of plan charges. Why is my bill now over £8 higher than it was agreed at less than half a year ago?!!

  • Linda27360630 Linda (@Linda27360630) reported

    @O2 Greggs free coffee offer not working ?