O2

O2 Outage Report in Helmsley, North Yorkshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 03/07/2026 13:05

March 07: Problems at O2

O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • pvlina_ palina (@pvlina_) reported

    @O2 fix up

  • smallprintsfoto Donna Gray (@smallprintsfoto) reported

    @O2 @giffgaff with another weather warning for this week can you tell me what contingency plans you have for the AB36 & AB54 areas? We have lost all signal with power cuts for many days during the last 2 storms. Meaning no communication for large parts of @Aberdeenshire

  • timprater Tim Prater (@timprater) reported

    @O2 They have all, repeatedly, contacted your customer care team - re-read my post. They all, repeatedly, fail to get the problem resolved and continue to get letters, debt threats and case not resolved. One person *did* get a resolution via Insta.

  • broombrae2 Tony Walsh (@broombrae2) reported

    @O2 just upgraded my sim only and now have issues with loss of visual voicemail and setting for Wi-Fi calls . One solution suggests setting up idata bolt on and other switching airplane mode on an off . Iphone Se 15.1 . O7762820773. Please sort asap.

  • MooGriffiths Mikey (@MooGriffiths) reported

    Wow I was told @O2 had awful customer service - spot on!

  • JHens80 jhen (@JHens80) reported

    Damn @O2music @O2 first time I’ve used priority queuing and I get told by security there is no priority queue. What’s the point of the offer then? There better be the cloakroom offer at least once I get in it I’ll be really 😡 #PaleWaves #BirminghamAcademy

  • larrylemonmaths Larry Lemon (@larrylemonmaths) reported

    Two months ago, @o2 took down my local mast. My sim card stopped working instantly. I phoned up to cancel my account. They told me I still had to pay £36 for the last month. I said, why am I paying when you're not providing the service.

  • Ofcom Ofcom (@Ofcom) reported

    @Aruuj_x @virginmedia @O2 Hi Aruj, if you have difficulty obtaining a deadlock letter, you will have to wait eight weeks since raising the complaint before referring it to CISAS. If we believe that a service provider is not sending deadlock letters when they should be, we may look in to this further.

  • chucklebus1 chucklebus (@chucklebus1) reported

    @O2 why don’t location services (Life360 and FindMy) work when I have parental controls enabled on my kids phones? Your tech support haven’t been able to help.

  • Mutchie84 Mutchie 🏴󠁧󠁢󠁥󠁮󠁧󠁿🥊 (@Mutchie84) reported

    @O2 you are quite possibly the worst network I have ever had the misfortune of using