O2

O2 Outage Report in Helmsley, North Yorkshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 01/02/2026 07:20

January 02: Problems at O2

O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (33%)

    Internet (33%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helmsley, North Yorkshire, England

The most recent O2 outage reports came from the following cities: Thirsk.

Loading map, please wait...
City Problem Type Report Time
United KingdomMalton Phone
United KingdomMalton Phone
United KingdomMalton Phone
United KingdomPickering Phone
United KingdomMalton Phone
United KingdomPickering Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bonbons84 B Miles (@bonbons84) reported

    @O2 Hi, I am having trouble getting a PAC code, ive tried all routes to get this, online, phone, online chat and here. Can you please rectify this, it feels like you're giving me no option to leave.

  • wine_oasis Truffles 🇪🇺🇲🇺 🇺🇦 (@wine_oasis) reported

    @O2 once again 6xtimes your service has gone down so I cannot make/receive calls Barnet EN5

  • SadieIson sadie (@SadieIson) reported

    Why do @O2 never answer your messages on here?

  • infobleep Tim (@infobleep) reported

    @O2 hi. When in Greg's, Guildford this morning, I was told codes are not working. Unfortunately I had already selected use the offer. I don't know if this is a national problem but one voucher has just been wasted, which someone else could have used later if I'd known. Cheers

  • Dyrojo Rob (@Dyrojo) reported

    It’s next to impossible to get any @O2 signal in Manchester City centre 🙄😤

  • barclaytweets Lewis (@barclaytweets) reported

    Honestly, @O2 I’ve been with @giffgaff for eight years and had no issues ever. I move to O2 after being persuaded and have had nothing but issues for the first week and it’s the usual story of long telephone waits and not getting help. Terrible service. #regret

  • twright1989 Tom Wright (@twright1989) reported

    @AlastairLiddia1 @EnglandRugby @O2 I agree with the logic. But I think it's a poor way to look at selection. Once again picking on what some players can't do to fit some preset criteria. It's the same reasons they kick; the metrics say that's how you win.

  • FPLJazz01 FPL Jazz (@FPLJazz01) reported

    @JoPatterson2509 @O2 I’ve been “offline” since Tuesday and had to give school a friends number as @O2 left me with no service. No service at all and temp number doesn’t work. Porting should have been done 8 days ago. Hope you get it sorted. I’ve been told mine will be done today, no confidence.

  • Aaron_F320 Aaron (@Aaron_F320) reported

    O2 signal at Gatwick Airport is the absolute worse. I never get 4G and reception to try and make calls is really patchy. Time to change network I think @O2

  • ElegantGoon 🪐🌟 (@ElegantGoon) reported

    @O2 keep cutting my lines off due to no communication within there company, every month I have to speak to them about the same issues. Looks like ima have to terminate my contract