O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 01/27/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • daniel_scobie Danny 🇬🇧 (@daniel_scobie) reported

    @O2 I have phoned 5 times to get a fraud case resolved. Been hung up on after 40mins wait. Advisers wouldn’t let me speak to a manger. Very poor customer service.

  • daniel_scobie Danny 🇬🇧 (@daniel_scobie) reported

    @O2 I have phoned 5 times to get a fraud case resolved. Been hung up on after 40mins wait. Advisers wouldn’t let me speak to a manger. Very poor customer service.

  • daniel_scobie Danny 🇬🇧 (@daniel_scobie) reported

    @O2 I have phoned 5 times to get a fraud case resolved. Been hung up on after 40mins wait. Advisers wouldn’t let me speak to a manger. Very poor customer service.

  • jamiewalters23 Jay (@jamiewalters23) reported

    @O2 still awaiting a response for a complaint from 21 days ago? Has everyone broken up for Xmas already?

  • lonewolfie80 afkdvp (@lonewolfie80) reported

    Why is your website so awful? Since its paired with Virgin its a disgrace. I can't even get on the upgradepage to order a new phone @O2

  • daniel_scobie Danny 🇬🇧 (@daniel_scobie) reported

    @O2 I have phoned 5 times to get a fraud case resolved. Been hung up on after 40mins wait. Advisers wouldn’t let me speak to a manger. Very poor customer service.

  • jamiewalters23 Jay (@jamiewalters23) reported

    @O2 still awaiting a response for a complaint from 21 days ago? Has everyone broken up for Xmas already?

  • lonewolfie80 afkdvp (@lonewolfie80) reported

    Why is your website so awful? Since its paired with Virgin its a disgrace. I can't even get on the upgradepage to order a new phone @O2

  • daniel_scobie Danny 🇬🇧 (@daniel_scobie) reported

    @O2 I have phoned 5 times to get a fraud case resolved. Been hung up on after 40mins wait. Advisers wouldn’t let me speak to a manger. Very poor customer service.

  • lonewolfie80 afkdvp (@lonewolfie80) reported

    Why is your website so awful? Since its paired with Virgin its a disgrace. I can't even get on the upgradepage to order a new phone @O2