O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 01/18/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cloclo88 Clo (@cloclo88) reported

    @O2 Can someone please contact me. I have been a victim of identity theft and receiving multiple letters threatening court action. I have been in contact with customer services multiple times with nothing being done and contacted your fraud team, again no response.

  • dani_ellie Dani Joseph (@dani_ellie) reported

    @jcwakely @O2 That’s awful and a good reason to switch companies! Didn’t even sound like they were paying attention when they hung up and will probably do it again.

  • Heretoanywhere Kyle & Evie 💙 - 🤔 each day's a gift, not a given (@Heretoanywhere) reported

    @Hpsaucy515 @virginmedia @O2 & note that they never give any other reason than the RPI! All of the phone companies do it, it's a cartel in effect! They'll never admit it! That's why they love to make you but ones in contract! You'll pay a fortune! My phone was £450 brand new, from Google! ...

  • mrgregyoung gregyoung (@mrgregyoung) reported

    @O2 Can you help me please, I can’t put my special code in? Your link is not allowing me to copy it and there’s no way of typing it in

  • Angel_McLachlan Hannah McLachlan (@Angel_McLachlan) reported

    @RichJ1980s @GavNewlandsSNP @O2 You can actually do it yourself on an iPhone. Settings, general, down to reset, keep going it should be in there 👍🏻

  • whartonsj Stuart Wharton (@whartonsj) reported

    @MichaelSniedzeH @O2 I just think a significant price rise after just one month is poor. Looks like a money grab from O2 to me!

  • Angel_McLachlan Hannah McLachlan (@Angel_McLachlan) reported

    @GavNewlandsSNP @RichJ1980s @O2 My uncle went to O2 and had it looked at. Nowt wrong. I took mine to EE. Checked it, reset the network settings and it seems to have sorted it. Hope it sorts it for you too 👍🏻

  • Heretoanywhere Kyle & Evie 💙 - 🤔 each day's a gift, not a given (@Heretoanywhere) reported

    @Hpsaucy515 @virginmedia @O2 They take us for mugs! Btw, on the signal issue, the village signal is practically non existent! At home ALL calls are automatic WiFi, the phone does that, not O2. Engineer: they must install a new tower. I'm told they refused, outright! (We weren't worth it!) Got my own back!

  • genty1970 chris gent (@genty1970) reported

    @O2 can you tell me why I can’t use my phone in the BL6 area of bolton especially in and around the bolton football ground, I can’t get a signal or use the internet, driving me mad that your the only phone provider to be like this, time for a change

  • DamienHoneyford Damien Honeyford (@DamienHoneyford) reported

    Hi @O2, I got my new SIM yesterday but had issues activating it, though it seemed to work. This morning it's showing no service and my old SIM is still active. I called support yesterday but the operator said they were having issues and then hung up. So far, I'm not impressed