O2 Outage Report in Helmsley, North Yorkshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Helmsley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Helmsley, England
Latest outage, problems and issue reports in Helmsley and nearby locations:
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Charles Allen
(@charlesallen15) reported
from
Thirsk, England
Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless
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Charles Allen
(@charlesallen15) reported
from
Thirsk, England
Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless
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Emily
(@emilyneilson22) reported
from
Easingwold, England
I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!
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Emily
(@emilyneilson22) reported
from
Easingwold, England
If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsay Cox
(@Coxlin) reported
@O2 That's kinda poor though. Like a simple text to say "you are no longer in the Europe zone" wouldn't have been hard when it switched to a different network. Why would I check online if where I am is covered when I will get rinsed for data if it's not?
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🌻Lady Daria, Baroness Battersea🇬🇧🇪🇺🌹🧡💚
(@Daria_QT) reported
@O2 What’s going on with your top up service??? My mother’s had her pay-as-you-go-phone for years but suddenly you can’t find her account??? I go to top up, messages can be sent to her phone but you can’t find her phone???!!!
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Jim Johnson
(@jim_johnson24) reported
from
Shepley, England
@virginmedia 7 days and still no @O2 resolution
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Andy Cole
(@andyc_plymouth) reported
@virginmedia @O2 Yes: six times. They refused to talk to him on two of those occasions as when they try to trace an account for him they only find my mum’s account at the address and obviously their names aren’t the same. They’ve said an order number would help, you won’t tell him it.
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My Phone
(@Leeds4life81) reported
@O2 Who do I talk to about having a 4G mast installed where I live? We have no phone signal and no 3G where I am
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Smush2
(@wayneede) reported
@O2 my phone is paid off next month and my app says that my Airtime Bill is £14.78 but it’s usually £34.78 and my Monthly device plan says “Overdue” but goes out every 19th of the month no hassle! Help!
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wendyg4073
(@wendyg4073) reported
Are @O2 intentionally rubbish for service again, hardly any coverage as usual 😡
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Tina Walsh
(@tmw1000) reported
@O2 Thanks for your dm, only 2 days late. It's not a problem with my sim or phone, it's the o2 network, as you know from all your customers on here who have reported the same problem. It seems to be sorted now anyway, no thanks to the twitter team.
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Paul Alexander
(@paulalex1) reported
Hey @O2 how many hours and how many ‘advisers’ are we going to have to talk to about a fraud that was committed by one of YOUR staff meaning we have paid for a mobile number for the last 3 years that we have never asked for, needed or used?
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jess
(@jegcantweet) reported
@O2 really disappointed in the service we received over the phone yesterday. Spent over an hour being spoken down to by a member of staff only for her to admit she had misread our account before directly sending us through to a different department