O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 02/27/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Heidi87884117 Heidi (@Heidi87884117) reported

    @O2 @GoodThingsFdn @virginmedia This is not true. I have spent hours trying to get "connected" because you sent me a replacement phone that does not work and no-one seems to think that's important or their problem.

  • electester Dave (@electester) reported

    @O2 @virginmedia I need some help getting online again. Sort it out.

  • ReetuKabra Reetu Kabra (@ReetuKabra) reported

    My current hatred for @O2 customer services knows no bounds. Before this site dies - who should I switch to and why?

  • dhlexpressuk DHL Express UK (@dhlexpressuk) reported

    @jayjays1986 @O2 @DHLParcelUK Are you able to look into this issue further for Jen? Kind regards, Amrick

  • leeinengland Lee B (@leeinengland) reported

    @O2 don’t even take formal complaints seriously. Moronic South African call centre staff haven’t got a clue. What a **** show.

  • cooke_j1 Jen Cooke (@cooke_j1) reported

    @O2 can you help please. Due to a glitch, confirmed by your agents, I was charged for use abroad that I shouldn’t have been. I was promised that this was corrected but you have just taken the full, incorrect, amount. Can you please resolve. This is not acceptable!

  • join4te Jay (@join4te) reported

    @O2 Day 6 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • DaveHowes84 Dave Howes (@DaveHowes84) reported

    @O2 I sent you a DM at 1.17pm yesterday as requested. No reply yet. Seeing as I want to cancel my contract with you its not surprising you don't want to deal with me. Appaling customer service. I'll bet you soon find my account when I cancel my DD and you don't get your money 🤔 @O2

  • Ruthmasterton Ruth Masterton (@Ruthmasterton) reported

    @O2 Dominican Republic. The sim was in my phone for less than 24 hours before I moved to a Dominican SIM card. I have always had o2 travel applied, have never opted out and when I check in my o2 app, it’s showing as active there

  • Funkyturtl3 CraigLote (@Funkyturtl3) reported

    @O2 I have been trying to use your online chat via the app and can't get any help. I have been trying to set up my phone since Thursday and still can't make any calls.