O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 02/14/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sam10172910 sam (@sam10172910) reported

    @O2 why is your signal so poor in #guildford? I have 4 bars of 4g signal, yet I can’t use mobile data until I’m 2 miles out of town and join a different mast. It’s been like this since I joined o2 a year ago. Lots of people on o2 report the same issue

  • jbsw254 Joey (@jbsw254) reported

    @spinney70 @O2 I cancelled my contract & swapped to @EE . Not had a problem since

  • IR_1008 Ian_R (@IR_1008) reported

    .@O2 - any idea why I am getting foreign data usage charges on Apple iPhone 13 when I have data roaming turned off? Texts I understand, but I am getting charged c£1.60 every day - and £21 one day. Network is ATT. What am I missing?

  • p8r8s p8r8s (@p8r8s) reported

    Hi @O2 - my wife and I have got a pay as you go SIM each (just moved back to UK), however none seem to be 5G (even though we’re in 5G network area + 5G phones). Is it possible to switch on 5G for us?

  • nisa_hussein Nisa (@nisa_hussein) reported

    @O2 have incred customer’s service had my issue solved in under five minutes!! Always satisfied!! Thanks o2 x

  • Iovatoangels Sophie 🦋 (@Iovatoangels) reported

    @O2 I’ve had little to no signal for almost a week now & it’s getting ridiculous, I’ve never known it to be this bad! Please can you look into this?

  • twishyball Trish Ball (@twishyball) reported

    @O2 hardly any signal again today.

  • tina_turnter Quarantina Turnter ENDSARS (@tina_turnter) reported

    @O2 I got a Odeon Priority Voucher but its not working

  • p8r8s p8r8s (@p8r8s) reported

    Hi @O2 - my wife and I have got a pay as you go SIM each (just moved back to UK), however none seem to be 4G (even though we’re in 5G network area + 5G phones). Is it possible to switch on 5G for us?

  • AVFCMidge AVFC_MIDGE (@AVFCMidge) reported

    @jodielouiseart @O2 They just have generally awful service. Could never get 5g in my house on either giffgaff or sky (both run on 02) but since I’ve moved over to EE I’ve had no trouble getting 5g just about everywhere I go. Best switch I ever made.