O2

O2 Outage Report in Helmsley, North Yorkshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helmsley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helmsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helmsley, North Yorkshire, England 02/18/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Helmsley, England

Latest outage, problems and issue reports in Helmsley and nearby locations:

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 34mins so far and no closer to changing my contract details... #hopeless

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    I can’t wait until my contract ends with @O2 they are the worst company to deal with ever!!!

  • emilyneilson22 Emily (@emilyneilson22) reported from Easingwold, England

    If there was an award for the worst company in the world @O2 would win hands down. Wish I had never took a contract out! There are no words to describe this utter shambles of a company!!!

  • charlesallen15 Charles Allen (@charlesallen15) reported from Thirsk, England

    Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • josieread Josie Read (@josieread) reported

    @O2 I have sent you a message regarding an upgrade to my contract. Can you please help? Thank you.

  • Evil__Evelyn Evelyn (@Evil__Evelyn) reported

    @O2 Is there a reason why I call again and your idiot agents have a hearing problem and I am having to repeat myself 5/6 times and having them repeat it back 5/6 times and is there a reason they have to be demeaning calling me "darling" or "lovely" or "dear" its rude

  • jessthorp jt🇪🇺💙🟨🟥#gtto (@jessthorp) reported

    @TomHeath4 @O2 Oh ****** that's a long time isn't it! Not great customer service, I did the same with the huawei p30 Pro when it was launched and I recieved the watch in a week 😬

  • Dan_EFC1878 Dan EFC 1878 (@Dan_EFC1878) reported

    Can’t login to @o2 website and it’s not even 1pm yet #newipadday

  • manx_maid Stephanie Brooke (@manx_maid) reported

    No signal from 9pm @O2 so went to bed in disgust at 10pm. This has been happening for 2 weeks now in SCumbria ; you should give 4 free days to make up for it

  • ClaresFP Wannabe photographer (@ClaresFP) reported

    @ShaunCrowhurst @O2 Worth calling the network 👍🏼

  • rohitf RohitF (@rohitf) reported

    @MisterGreenwich @O2 I am on 3. Do get bars in Eltham on the high street. But guess what it's a cheap thrills. The only time it came in super handy was for a conference call I had to take in my car. Apart from that, today 5G is a solution looking for a problem. In a few years though...

  • shannonregan92 Shannon Regan (@shannonregan92) reported

    @O2 Why is my phone saying I have 4G but nothing works!? ******* ****

  • topher_lynn Topher Lynn (@topher_lynn) reported

    @O2 Done everything & this isn’t the first time this has happened at the exact point I want to use it. Not good service if I can’t access the app and have to go through the hassle of going through a web browser. Should be pain free... not a happy customer

  • dubaimum17 dubaimum17 (@dubaimum17) reported

    At @O2 is it standard practice for your staff to put the phone down on customers just because I do not want an upgrade ? @O2 #sorude #nocustomerserviceskills #o2phones