O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Darren
(@CAU80SER) reported
Got more chance of getting petrol then @O2 signal!!! ******* ****
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Voice Of middle class
(@class_voice) reported
@O2 guys you really need to work@on your customer services, I have been trying to get a number swapped since last 4 weeks and just been on call for last 45 minutes, explaining the problem, repeating personal details to 4 person and could not take it further…sad
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Jess Dinmore
(@JessicaR0byn) reported
@O2 I’ve also tried all the classic resetting my phone stuff, including resetting network settings and now I have no 3G or any sign of data at all
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Lesley Coups
(@MrsDonnie_W) reported
@O2 Yes I've rebooted my phone I've also been on the 02 status checker and this its saying there's an issue with the mast, I can't even call 02 as my phone says "Network Not Available" can you find out what's happening please, thanks
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~emma~
(@emma87_) reported
@tsamson2904 @O2 Know what u mean, I've been a fair few road collisions this week. They hang up pretty quickly when u tell them it was deliberate because u hunted down the cold caller and hit them
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
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(@Travel_Papi) reported
@O2 Thanks for this, all looks good. 2 more questions, what’s the coverage is like in other countries. I haven’t had any issues with Vodafone (been to 20 countries so far) & also what happens if you guys decided to reintroduce roaming charges after I got the contract? @VodafoneUK
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jxmes
(@jxmes_v) reported
@O2 It’s not my phone or my sim! 🙄🙄🙄🙄 it’s your AWFUL coverage! I’m on tour around the entirety of the UK and your 4G consistently drops out down to 1 bar or if I’m lucky goes to 3G. Just ridiculous I’m paying all this money and i can barely use my phone outside of WiFi #****
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AnAngryDad
(@thefithsunfalls) reported
@O2 I was speaking to them. 7 days to get a phone out. Told literally everyday, it'll be tomorrow. And every day told there's an issue. Advised an xs is on the way, because the SE is out of stock. Then told an SE is being sent. Still never received a a notification for delivery
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Claudius Alexander 🇹🇹
(@ClaudiusAlexan7) reported
@O2 hey o2, I occasionally use my mobile billing to make payments on my PlayStation, but for some reason that's not working at the moment, has it been stopped on my account?