O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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yee yee
(@jessicaleahhhh) reported
@O2 I have an iPad on contract with a 1GB tariff. I was wondering is it possible to cancel the tariff and only continue with the device plan? I don’t use data when using the iPad
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Melissa Handford
(@MelHandford) reported
@O2 it seems impossible to speak to anyone for an answer on where my phone is which I am paying for yet have been without a phone for a week. Poor customer service, help required pls
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Lisa Teitler
(@dreamqueen8) reported
@O2 is something happening with your 4g service ? Mine not working at all
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lee
(@Doncaster_in_N) reported
@O2 anyone there to help at all?
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Rikki Glover
(@Rikki_Glover) reported
@O2 Are your customer care line to any advisors not open? I’ve tried and tried (saying literally anything I can) to get through to an advisor. Automated service just say ‘Goodbye’ and ends call. I require some urgent contact with an advisor over a refund
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sara
(@sarausman213) reported
from
Leeds, England
@O2 I’m wanting to use the cafe nero voucher code but it’s saying it’s been used when I haven’t used it can someone please help me with this
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🐺🐺 Kasey 🐺 Mother of Chaos
(@KaseyOwens5) reported
@O2 need help trying to organise a collection for my S10 for repair asap can only see 10%of the screen - I am using my old busted up s7 to contact. Please reply asap
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🦋
(@sophiamariaex) reported
@O2 when will your website and app be fixed I want to upgrade my phone but can’t due to the app and website not working? Thanks
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🐺🐺 Kasey 🐺 Mother of Chaos
(@KaseyOwens5) reported
@O2 have sent Dm please reply. Broken phone needs repairing asap
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rachelle
(@rachelbrennanx) reported
@O2 no one can hear me when I call and no one can hear me when they call. My phone notifies me of missed calls 2 hours after and it’s definitely not the phones problem because it works on WiFi.