O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JoBeerInStemGlasses 🦖
(@BeerInStemGlass) reported
@O2 @jo_liss No, I'm a customer of yours unlike this online Jo character. Do NOT make stupid decisions based on the ideological twitter complaints of a cartoon character bully. The article referred to supports women. If you react in any commercial way to this complaint I'lll write to your CEO
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Holly ☀️
(@holly_bunks) reported
@O2 I’m currently in the UK but when I have been abroad over the last few months I have not been able to get any mobile data despite manually selecting a network
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Vladimir Murdoch 🧐
(@TolgaTweetz) reported
@O2 are absolutely horrendous. The way they treat customers should be illegal. Been on the phone for over 3 hours, been hung up on twice during that time. My problem is still not resolved, and current waiting times to speak to an advisor is 45 minutes. Shambles
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Treehk
(@Treehk2) reported
@cass_lyons @O2 Wonderful to hear there is someone helpful in this company. They need to hire more Tony’s to improve their dire service.
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DavidDunninguk
(@daviddunninguk) reported
Hi @O2 I can’t make calls in YO24 is this an issue with your broken mast again.
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ellen
(@ellenkenty) reported
@O2 Hiya, can you help? Trying to use my Airtime rewards and it keeps rejecting it. Airtime Rewards told me to contact you for assistance to get some kind of credit block removed from my account?
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Peter Atkinson
(@peter01atkinson) reported
@O2 visiting Harrogate today and have 1 bar of 4g signal absolutely rubbish what’s your problem
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Treehk
(@Treehk2) reported
@O2 O2 have written “If you'd prefer to speak with someone over the phone, you can call us on 03448090202. However, we would like to help from here. If you send over the account number/mobile number for the fraudulent account, we can take a closer look”
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Humour
(@humour2457) reported
@O2 yup mast down in my area, this happens lots, why am i paying £15 a month at this point i should have got a little something at this point for putting up with this
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adamsamson
(@adamsam88708284) reported
@O2 I’m locked out of my email account and can’t reset my password :( can I get some help?