O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Hellesdon, England
The most recent O2 outage reports came from the following cities: Norwich, and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Phone | 7 days ago |
|
Norwich
|
Phone | 11 days ago |
|
Attleborough
|
Internet | 1 month ago |
|
Norwich
|
Total Blackout | 1 month ago |
|
Norwich
|
Total Blackout | 3 months ago |
|
Norwich
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Matthew Caputo (@MatthewCaputo_) reported from Norwich, England@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Daniel Rayner (@raybagslfc) reported from Spixworth, England@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo (@MatthewCaputo_) reported from Norwich, England@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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heidi (@heidilouwood) reported@O2 How many per customer?
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Benjamin Blyth (@bjblyth) reported@O2 Okay then, but do you have vague details? I won’t notice, as I’m on EE. If you give me an idea of when to check again, maybe I’ll become an o2 customer instead…
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RachTwo🇮🇪 (@Ballyglass) reported@o2 we have been trying to cancel a phone contract with you since July but you’ve made it impossible. We no longer live in the UK or use the phone but you have continued to take money from our account. Please advise HOW do I cancel the contract or speak to a human?
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High End Chauffeurs of leicester (@HarjitDosanjh8) reported from Thurnby, England@virginmedia @O2 @peterkay_co_uk I think your service is a laughing show. Years and nothing ever fixed finally time to move on.
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Robbooooo Dobbbbboooooooo (@RobVinWyatt) reported@O2 hey o2! My 5G sucks ***…. I get full 5G but the speeds when I’m at home are lucky to get to 20mbps! When sitting in the same spot turn onto 4G and I’m getting 120mbps + 😬🙄
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John Parkin 💙 (@jp00769) reported@O2 5 days and counting still waiting for you to port my number from Smarty 7 people spoken to at customer services, wasted hours trying to resolve. Breach of ofcom rules. Can't access vital info on NHS and bank without old number. Beyond woeful service
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Coombes Cars (@CoombesCars) reported@O2 having to tether my o2 phone to my 3 mobile just to get signal while I’m out. Is this acceptable ongoing service?
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Francisco (@ciscoishim) reported@O2 This is the 8th day without my number since I asked to port to your network - What are you doing to fix this?
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Coombes Cars (@CoombesCars) reported@O2 well there’s a surprise. Yet again this morning no signal in TN24 area
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Loz 🦋 (@laurencsxo) reported@O2 @MaggieMac263 There absolutely is a problem, can’t log in to O2 priorities. I’ve seen a dozen tweets from other people about it not working