O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Craig
(@Trothylad) reported
Desperately trying to speak to @O2 on the phone, every time I choose an option the lady goes ‘thanks, bye’ and hangs up. Can anyone help?
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Old Man George💎 🇬🇧🏴
(@GeorgeAndison) reported
@O2 was looking to possibly change to you from EE but after buying a PAYG sim to see how it works around me there is no chance I would change over. Your network coverage shows good 4g outside and inside which complete lies. Download 2mbps and upload 0mbps.
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Cee Pea 🌸
(@ceepea00) reported
@O2 - I have repeatedly asked since mid November for the fraud team to call me. Is it company policy to ignore identity fraud plus no care/support for the elderly and vulnerable? @ageukcampaigns @actionfrauduk
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David Bromley
(@tazzy251) reported
@O2 Why is it I’m now into week 3 of waiting for a managers call back. I’ve made over 20 calls to @O2 with no response. I’ve now also reported @O2 to the Ombudsman for their utterly appalling “service”!!
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Suzy
(@suzymckeon) reported
I need help. @O2 just tried to switch to O2 but my address doesn't appear. Customer services person hung up on me after being on phone hold for 19 minutes.
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Jessicca Teanby
(@JessiccaTeanby) reported
02 signal is rubbish I haven't had proper signal for weeks so what am I paying £50 for ? @O2
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:)
(@yas_fiara) reported
@o2 the customer service is not picking up! Need to assistance
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BD3⚽
(@bluboy333) reported
@O2 It says the number you have called has not been recognised. I've had the number of 20 years with no issues. Everything else works. I've restarted the phone and put SIM in and out a number of times. If you could direct msg me the reply please if possible
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Jack
(@JackHesselden) reported
@O2 I paid my overdue bill on another bank card but my service still isn’t back on, how long before it is? been dming all day and no response
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Alex Donne
(@alex_donne) reported
@O2 I have tried that and nobody can help as it is to do with the Credit File Referrals section. 😡😡