O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Attleborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Geoff Deakins💙💛
(@gd_geoff) reported
@O2 @virginmedia The 4G on O2 is so slow I could down load a tape game on my Vic20 faster @O2 sort out your 4G
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Paul Williams
(@pdwill76) reported
@O2 Great, so if you understand my frustration, how about you arrange for somebody to do something apparently radical for a communications company and erm....call me back??? That would be a start towards delivering just a modicum of good customer care?
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Janessa
(@Janessa_x) reported
@O2 Apple website? I’ve looked on that page already and it wasn’t helpful. I got these AirPod pros from o2 just two weeks ago and the audio hasn’t worked at any point. I’d expect this is an o2 issue as I didn’t purchase from Apple they cannot help me…
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AB
(@digitalboorman) reported
@O2 Why do I end up in a never ending loop trying to update my billing address on your website? What am I missing!?
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Duncan McCombe
(@DuncanMcCombe) reported
@O2 So where do I go next? I signed up to a free trial you offered me and I’ve now been charged £59.99. Since @TheAthleticUK don’t respond I’d like your help please.
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Neil Barnett
(@NeilJB1983) reported
@O2 I have messaged you. I can't believe an international company would not put this right for a customer. We are all suffering atm. You are a worldwide multi million pound company and I'm on Universal credit due to Covid. This wouldn't even affect you but will damage me severely
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Kevin
(@kevlucas29) reported
@O2 @William1994L Seems a reoccurring issue!!!
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Michael Armstrong
(@Michael87384736) reported
@VodafoneUK Terrible service from Vodafone. Been a loyal customer for over 10yrs. Have four phone contracts with you. Mobile broadband has been useable since end of April. Going to OfCom now and will systematically move from Vodafone to @O2
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William Loveless
(@William1994L) reported
@O2 why does is take less than a hour to open a phone contract but 9 months to resolve a credit file issue that your team created. Which may I add has negatively affected my Credit Score to the point that I cannot get a mortgage. 👍
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renley morrow
(@MorrowRenley) reported
@O2 100’s of calls/text in the last 24 hrs from people saying I rang them I didn’t 02 say ignore as they’re scammers I’ve spoken to a few they r not scammers.02 have an IT issue but want me to change my number to solve their problem.Their customer service is non existent.