O2 Outage Report in Hellesdon, Norfolk, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (30%)
-
Total Blackout (11%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
-
Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
-
Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
-
Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Nay
(@Naomii904) reported
@O2 hi, im on o2 and currently in Spain. I’m not getting any 4G coverage. Please help!
-
❥
(@Niaa_x) reported
i have to say — @ThreeUK network internationally give me no issues with DATA. but my @O2 line? i’m absolutely hating the experience. 😭
-
York on a Fork
(@yorkonafork) reported
@O2 @daviddunninguk You’ve never shown any active willingness to fix this in my experience.
-
Tim Adams
(@Tim35Adams) reported
@virginmedia what do I need to do to just speak to someone that can help with a very simple query! Being passed around a single company is bad enough but to be passed around 2 company's @O2 and still no one will take any ownership is a joke tbh!!!!
-
CAPTAIN_B53
(@avtsuk) reported
@O2 All of them. Look online at the thousands of VM customers complaining about the terrible service now being provided since they switched over to @o2
-
CAPTAIN_B53
(@avtsuk) reported
@virginmedia @O2 Why would I do that. I'm a VM customer ! It's your responsibility to support your customers. It's your decision to move to O2 that caused the issues.
-
Andretto Poldarko
(@vicky_stagina) reported
@O2 How about no. I’m not reading some bullshit network guide. I’m not dealing with generic god damn crappy automated lazy ‘support’. So don’t say you’re sorry. You’re not sorry and you never have been sorry. Yet another bunch of uncaring corporate clowns.
-
CAPTAIN_B53
(@avtsuk) reported
@O2 I'm not a direct O2 customer, I'm with VM. Since they moved their virtual network to yours the service has been awful. Not sure what you can directly do to help.????
-
DavidDunninguk
(@daviddunninguk) reported
Sorry to moan again ( no I’m not actually) but @O2 your #york service is deteriorating again to unacceptable levels. Even calls around YO1 and YO24 are failing now. Can you really not fix this issue!
-
Dem
(@demi_akinrowo) reported
@O2 Hi O2, I am in Barcelona and cannot get any connection to Movistar at all. 4G won’t connect and 3G is doing nothing. Please can you assist as I have roaming included in my plan and have never had this issue in Europe before