O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (27%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Attleborough |
Phone | |
| Norwich |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Pratt
(@JuliePratt27) reported
@O2 Thanks. I think after 20+ years as a loyal customer it’s time to look elsewhere
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s the reformed simp.
(@samaraaabigail) reported
@O2 @matt4trigg is it because I have a complaint why I’m being ignored?
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n
(@devpatel_30) reported
@O2 I just changed my tariff, and received a email and message saying my tariff is being changed.....topup and I still got my old tariff. Please help!! I changed it and now I still get my old one??? Please help, sent you a DM for my number
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Lee
(@6TFOOT) reported
@O2 your customer service is absolutely appalling.
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💙⁷
(@dotabovetheye) reported
@o2 **** you
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Clare McGuire
(@claremcg92) reported
@O2 I’ve been trying to cancel my insurance for a couple days now. The phone line cuts out on me once it’s established it’s not about fraud and the live chat always has a message saying no agents are available. Where should I go to resolve this?
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Gary
(@Gazalfc123) reported
Hi @O2 are there any issues with the network? I was expecting a call from @MercedesAMGF1 and nothing has come through yet.....
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stevescience
(@stevescience) reported
@O2 so I have been trying to ring. Endless queue or automated answering service cuts me off. Live chat is not working. No wonder it is 30 min plus wait. Why is there no option to request a call back?
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Lorraine Glover
(@penny62132920) reported
from
Strines, England
@O2 want to pay off my devuce but cannot get through to customer servicei
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💛24💜 YT: 4C Experience
(@MrsHoneyJack) reported
@O2 how the hell can I speak to someone? Aura is ****.