O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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R.A.Long
(@oblong35) reported
@keeliealisha @O2 @skytv I’ve been with O2 since they were BT Cellnet, never ever had any issues with them. Wonder if it’s just some jobsworth ******** you’ve dealt with, Keelie? They cut me a new deal just last year.
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Roberto Riccioni
(@bus131) reported
@O2 how do I setup a direct debit? Website says contact you, but never anyone available?
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Dominic Miles
(@MilesDominic1) reported
@o2 “next day delivery”. 2 days later, after online form filling, signing direct debit, providing card details, no updates, nothing, zilch, de nada.Truly appalling (non)service.
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andy elder
(@jakksbar) reported
@O2 shocking service why don’t you accept PAC request via txt?
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Gino
(@DizzeeG) reported
@O2 Can you advise how I raise a complaint please?
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Nath
(@NathFerguson) reported
@O2 why is ur when i submit a complaint u say your get back within 7 days and no response this this is the second time it’s happened.
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Paul Thompson
(@P_A_Thompson) reported
@O2 @_DP85 Hey Daz, they're not bothered mate, my masts been down since October, they messaged me on here saying yeah, we see what you mean, and that was it, no update, no timescales, no resolution, they're an absolute shower of shite
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MrManchesterUK
(@MrManchesterUK1) reported
@O2 why won’t your website find my address when trying to update billing details? Ive entered it a million different ways and it just keeps saying address can not be found?!!! Infuriating!! Plz help!
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☹
(@ohweli_) reported
@ndg48 @O2 do you need a priority code bc I can help👀
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Alexa
(@alexampereira) reported
@O2 hi! I’m currently in Germany but I’m getting no service whatsoever. I’ve got roaming on and it connects to O2-de but I only get E. the only time I managed to get 4G it was when it connected to another network but I’ve not been able to connect to it. Can you look into it?