O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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abena
(@itsnadine_) reported
@O2 No it just never works this has been going on for years, your price keeps increasing and there are no improvements. This is woeful and your customer service is ridiculous. Your competitors are miles ahead of you, it’s a real shame because you can’t even manage a quality service.
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Grom McGromface The 6th
(@6thGrom) reported
@O2 horrible horrible company. Damaged my credit rating with orders I placed and have no records of it. You should be ashamed
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Jillian
(@AbcdSarah) reported
@O2 why do I continue to have no signal? Very frustrating
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Danny Blackwell
(@Fire_Cafc) reported
@AbcdSarah @O2 I’ve had no signal for 4 days on my phone . They’ve said it’s a mast issue by mine but it’s not working anywhere I go with it
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abena
(@itsnadine_) reported
@O2 No it just never works this has been going of for years, your price keeps increasing and there’s no improvements. This is woeful customer service ridiculous. Your competitors are miles ahead of you.
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twinmum22 🇪🇺
(@twinmum22) reported
Waiting on the phone to @O2 for 30 minutes to be cut off! Maybe because I'm calling to cancel (seems like I'm doing the right thing!)
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Jo Maria
(@jo1992ABT) reported
@O2 avoid avoid avoid! Worse company ever! I haven’t had access to incoming or outgoing calls for 7 days now and o2 have been the most incompetent useless company ever! No attempt to help me at all.
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morphpie
(@upies1862) reported
@O2 Hardly helpful when you don’t get data signal!
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Dave Pakeman
(@davepakey71) reported
from
Preston, England
@O2 I’d be winner if I could have 4g & a full signal
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Purple Maiden
(@nuttytartsr) reported
@O2 I have been struggling to make calls today. The calls keep dropping out. I don’t appear to be able@to make calls either. Are there any issues in SE25