O2

O2 Outage Report in Hellesdon, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hellesdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hellesdon, Norfolk, England 01/07/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hellesdon, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich and North Walsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorth Walsham Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet

Community Discussion

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O2 Issues Reports Near Hellesdon, England

Latest outage, problems and issue reports in Hellesdon and nearby locations:

  • raybagslfc Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mechanic_Jon Jon (@Mechanic_Jon) reported

    @O2 thanks for the 1 day warning text about the fact I'll have no signal due to essential work. UNTIL WEDNESDAY! BRILLIANT, WELL DONE. I was thinking of leaving anyway due to poor signal across the south coast. I have 4 contracts that are up soon.

  • sharpy741 @sharpy74 (@sharpy741) reported

    @O2 why oh why is your 4G/5G network so utterly slow and/or unreachable. Goodness knows what I’m paying for but apparently it isn’t for internet!! Unhappy customer who will be returning to @VodafoneUK asap.

  • TheMDExpert Colin Perry (@TheMDExpert) reported

    @O2 what a completely useless service from O2 - all they do is cut me off - Um a business account- 430051 Before I close my account perhaps someone will call 😡

  • Saz_352 Saz_352 (@Saz_352) reported

    @O2 please can you help. i'm trying to use a priority code for duolingo and it's sayings it's not valid

  • EmmaFlockhart97 Emmà Flockhart (@EmmaFlockhart97) reported

    @O2 the worst company I’ve ever dealt with

  • Rob_JClark Rob Clark (@Rob_JClark) reported

    @O2 Ok thanks for no help, even more of reason I’ll be leaving your network, the communication is shocking

  • Siderzzz95 GAIG (@Siderzzz95) reported

    @O2 fix ur fxcking network

  • Leeroyuk88 Lee (@Leeroyuk88) reported

    @O2 you advertise preorders for the new 17 pro max in orange I order it on preorder got promised it on release date and guess what 2 weeks down the line no phone and no updates and very poor customer service …empty promises of call backs what is happening

  • ReddieTeddieGo Reddie Teddie (@ReddieTeddieGo) reported

    @O2 thanks O2 Sutton. My only day of the week off. Got up specially for your advertised 10.30am opening time only to find a paper note outside saying ‘opening 12.30’ no explanation no apology. Really poor customer service.

  • MsWWoo Ms. Andreigh ⚔️ (@MsWWoo) reported

    @O2 Why have you chucked us all out of our apps?? I’ve been verifying my email for 20 minutes… please what’s the issue here? @virginmedia