O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Hawkins
(@Joeeh69) reported
@O2 Was hoping for better signal but that’s never happened!
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Labour to Succeed
(@ian_labour) reported
@virginmedia @TheBHF @O2 No wonder you don't let people message you if today with your "customer service" is anything to go by.
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Jonathan Jones
(@TheJoneses2023) reported
@O2 But not the signal
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Nichola Verstraelen
(@nicholaverstra1) reported
@O2 hello could you possibly communicate out what is happening with customer services? I am not able to speak to anyone at all. #O2down
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Sinead Cubitt
(@CubittSinead) reported
@O2 The chat service isn’t working, you can’t book a call back on the website as the appointment form is grey’d out for the whole year!! I just want to talk to someone about my bill but every number places you in a que that no one is picking up from. DO SOMETHING!!
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James Danson®
(@james_danson) reported
from
Seaforth, England
@O2 obviously the data signal in the L31/L33 areas have been appalling for years! But some how you’ve managed to make it worse! What’s going on?????
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Warlock
(@_WarlockExo_) reported
@O2 Your customer service is absolutely atrocious
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Robert Driscoll
(@rdj343) reported
@O2 Not with the crap signal I get on your network I won't
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Jonny
(@MisterBeergut) reported
@O2 Why am I paying 3 direct debits per month? I only have one phone. Why do you not publish an email address? Why do you make it so difficult to get answers on your website? Is the maximisation of profit more important than customer service?
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Kirt Redden
(@kirtamus) reported
@O2 Is there anything specific on the page linked to that you want to highlight? I see on the checklist that you check for cosmetic damage but I don't see where cosmetic damage voids the warranty. What's the guage for determining whether cosmetic damage voids warranty?