O2

O2 Outage Report in Hellesdon, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hellesdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hellesdon, Norfolk, England 02/01/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hellesdon, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich and North Walsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorth Walsham Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hellesdon, England

Latest outage, problems and issue reports in Hellesdon and nearby locations:

  • raybagslfc Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • Killi87 Liam Killington (@Killi87) reported from Scottow, England

    @SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....

  • MsEmilyAnarchy Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesBR_13 James (@JamesBR_13) reported

    @Ceeeemaaaaannnn @EnglandRugby @O2 What kicking game this stupid notion of the boks kicking alot is rubbish go check the stats

  • PoppyFatherCult Stevie-Oi (@PoppyFatherCult) reported

    Anyone got issues with 02 today ? I am on Giffgaff and the Mister had to ring the house phone as it keeps saying my phone is switched off. Texts are fine as we both use iMessage on iPhone Giffgaff runs on 02 @giffgaff @O2

  • FrankParkes Frank Parkes (@FrankParkes) reported

    @O2 Why is your network so poor? I’ve just upgraded to 5g and it’s worse than my previous phone, I’m in ST4 area

  • NatashkaCosplay Alex Rose ⧗ Natashka Cosplay (@NatashkaCosplay) reported

    @O2 Sadly Thursdays are the only day I’m near a Greggs. I’ve never had trouble redeeming it before 🥲

  • _goddessfox goddessfoxy (@_goddessfox) reported

    @hoopsjames1616 @O2 I’ve been waiting 6 weeks and I still only get that **** automated email

  • Daymoalexander Daymo Alexander (@Daymoalexander) reported

    Thanks @O2 early Xmas gifts. 3 months of @AppleMusic and @AppleTVPlus just for being a customer. 🎄

  • cristiana803 Cristiana Suciu (@cristiana803) reported

    @O2 can you help me track an order? Nobody seems to be able to find it over the phone and I need it ASAP. It's only a sim, what's takings so long?

  • LucyLiu_89 Lucy Liu (@LucyLiu_89) reported

    @O2 your priority app expires with two minutes of activating. Other friends have had same problem

  • cdavies79 chris (@cdavies79) reported

    @virginmedia @O2 why does the 02 priority app keep crashing when I try to log in a virgin media subscriber? Have uninstalled and still same issue hasn’t worked for couple of weeks now

  • DougDangero DougDangero (@DougDangero) reported

    @O2 how come, that in the 21st century, with all this technical advancement, your mobile signal is worse than in the 90s? What is the problem with your poor network? How do I claim money back for a poor service?