O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jodie ✨
(@jodie_tweets) reported
@O2 hi I want to cancel a trial subscription but there's no information on my online account & I can't get thru to a chat support - can you help?
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Taylor Roberts
(@TaylorJayRober1) reported
@O2 Hi there, a year ago I got a sim only contract with you for £8 a month, however, due to reasons I had to boost the data, I’m not on a flexible plan and I no longer need 120gb of data. I would call the 202 number but I have quite a bad but if anxiety. Could I reduce back to 8
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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Susan
(@suelfox) reported
@O2 code not showing for o Neil’s help
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Leona Bundy
(@LveLuvLeo) reported
@O2 is your network down in LS8
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Rose
(@RosieeRei) reported
@O2 welp. Sucks to be me then I guess.
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Scott Gordon
(@scottgordon89) reported
@O2 Hi. I'm an existing O2 customer and I've bought a new phone and sim. My number hasn't transferred over yet though even though I requested this at 7:30pm on Tuesday. This means I currently don't have network coverage on my new or old phone. Can you help please?
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Gary
(@GeoKet72) reported
@O2 The first link is basic troubleshooting that doesn’t fix anything for me and the coverage checker just tells me there is no 5G here and there’s no roll out plan. It’s infuriating.
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Bonnie Newman
(@screenb303) reported
@O2 utterly useless #CustomerService from #O2intheUK. My elderly mothers SIM has failed - she doesn't know how to remove it. Phoned O2 they can't help at all without the SIM card number - so an 81 year old woman will be without a phone for at least a week #ShameOnYou
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Andy Roo Craig
(@andyroocraig) reported
Dear @O2 I want to upgrade two iPhones on my business account. Your stores can't help me for some reason that even your staff struggle to explain and every time I try on the phone I give up after 30 mins on hold. I wonder how much business you miss because of this! It is nuts.