O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Attleborough and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Attleborough |
Internet | |
| Norwich |
Total Blackout | |
| Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Mc 🏳️🌈
(@robmc34) reported
One thing I won’t miss about living in St. Ives is the extremely poor phone signal from @O2 hopefully when i move I’ll be able to make and receive calls without an issue.
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cece 9l0
(@9l0Cece) reported
@needaphone @O2 Me and mum have been havonh the same issue.. has it been fixed yet?
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Peter Hinitt Esq🍀🇬🇧🇬🇧 #leave #brexit
(@156v6) reported
@tescomobile Hope you're not increasing your prices as much as @O2 are at 7.8% which is disgusting and profiteering par excellence. Disgusting, I will as a new customer of O2, not be staying with them 1min longer than I'm contracted for.
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Dan
(@Agent_Tiro) reported
@O2 scammers are using your 'sign in with just mobile number' functionality on the website to try and hijack accounts. Had some numpty try to get me to give them the security code you text by offering me 50% off my bill. #CyberSecurity
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Kirsten Elliott Swift 🇺🇦 🌻
(@KirstenTElliott) reported
@O2 @BTCare You've both told me you've been granted to right to up my bill and will be doing so. But OAPs like me were told by @RishiSunak that we didn't deserve the sort of pay rise you've been given. So are you going to offer help to your elderly customers?
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Piggy Malone
(@PiggyMalone1) reported
@O2 I’d like to express my gratitude for the pitifully rubbish service you provide - 3G and even E over much of SW London. Bew-di-ful…💩💩💩
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Lloyd Parker
(@lloyd1990) reported
@O2 do you compensate people who have network signal issues/no signal when maintenance is being carried out in the area? As this is the situation I'm in atm and it isn't ideal.
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Guy 🇺🇦
(@guyandrewmurray) reported
@EnglandRugby @KyleSinckler @O2 Oh **** I thought 50 Cent released a new video.
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Mark
(@_notnehs) reported
from
Blackpool, England
@bearz1066 @O2 @ThreeUK been with them for over 10 yrs no one can come close on price Never had any signal issues travelling up and down the country, usually works where my work phone doesn’t, that’s on a gamma sim meant to pick up either EE, Vodafone or o2 whichever is stronger.