O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Hellesdon, England
The most recent O2 outage reports came from the following cities: Norwich, and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Phone | 9 days ago |
|
Norwich
|
Phone | 12 days ago |
|
Attleborough
|
Internet | 1 month ago |
|
Norwich
|
Total Blackout | 1 month ago |
|
Norwich
|
Total Blackout | 3 months ago |
|
Norwich
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Matthew Caputo (@MatthewCaputo_) reported from Norwich, England@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Matthew Caputo (@MatthewCaputo_) reported from Norwich, England@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Daniel Rayner (@raybagslfc) reported from Spixworth, England@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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KHam (@hammykb) reported@O2 absolutely disgusted with 02 customer service. I cannot contact you as I have no network since I moved to 02, told I could cancel then 10 mins later revoked the offer. Terrible network and customer service
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Helen Nash 🎷🐈⬛ (@HelenWatkin11) reported@O2 It’s impossible to get a code ! Apparently the codes go within seconds but everyone seems to be getting an error message? Never used to have this problem when the codes were for Mon or Sun. Also noticed that O2 no longer say on the app exactly how many tickets are available 🤔
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Fraz (@Frazerinho) reported@EnglandRugby @SixNationsRugby @O2 The second rate Premiership is the problem. Nobody will admit it, but England benefitted when Saracens were breaking the salary cap!
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Ash (@ash855077) reported@O2 same issue today #poorservice
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James Quinn (@JamesQu76281572) reported@AaronClarke87 @O2 Same issue in Stansted
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BleakIsMyFavouriteCliché (@EDKgeekage) reported@Chlomacintosh @hatikulli @O2 There are loads of people having the same issue
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Benny 'Slim'... YNWA. (@Eb_Merc_Boy69) reported@Ofcom @MartinSLewis anyway to get out off a poor fone contract, @O2 not responding to emails or social media DMs they put something on credit File in which I've always paid on time, I'm paying extra for 5g which I've had to turn off as phone doesn't work with it
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Cherise Williams (@Cherisehosangw) reported@O2 wtf is going on with your customer service? A mistake on YOUR side and I’ve been disconnected twice and I can’t get through to anyone? My accounts in credit everything. This is a joke. @EE I hope you guys are better as I’m moving over.
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mark page (@mpagemap) reportedmay have a bit of signal now home as @O2 had my phone no better than a watch all day again i've got a fecking wristwatch so know the time this service is pathetic and got to go😤
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Chris (@BemusedVoter) reported@O2 How many codes? As I said I clicked on it as the count down stopped? How is it physically possible and to happen to two of us? Click image for time I screenshot.