O2

O2 Outage Report in Hellesdon, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hellesdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hellesdon, Norfolk, England 01/26/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hellesdon, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich and North Walsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorth Walsham Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet

Community Discussion

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O2 Issues Reports Near Hellesdon, England

Latest outage, problems and issue reports in Hellesdon and nearby locations:

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • raybagslfc Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ImTheShmoo The New Shmoo 🇺🇦 (@ImTheShmoo) reported

    I can login to @o2 priority via @o2 and @virginmedia and neither work! I get charged a monthly fee for this it’s a disgrace! I want refund! #o2NOTapriority #peterkaye

  • boogienights100 Darren (@boogienights100) reported

    @O2 Your app is not working so you are lieing saying a lot of you can't access it nobody can access it

  • SnowballSte stephen snowball (@SnowballSte) reported

    @O2 absolutely disgusting service for your so called priority. Tickets being sold for £500+ already. Should be ashamed

  • natashamurray25 natasha murray (@natashamurray25) reported

    @peterkay_co_uk @O2 o2 priority is down how we gonna get your mums new carpets 🎫 need a ticket

  • Melissa39529866 Melissa Hart (@Melissa39529866) reported

    @O2 The ticket touts seem to have had no problem accessing your sales???already listed on viaggo for £550 plus a ticket. Seems very strange that. @O2

  • su51met sue butcher nee metcalfe (@su51met) reported

    Never I have I EVER managed to get pre sale tickets on O2 in all the years I’ve been a customer @O2 n todays no exception, on me birthday too! Come on @O2 get yer finger out!!!

  • ruthm4x 🏁Ruth Maxwell-Hudson🏁 (@ruthm4x) reported

    @O2 Well this is embarrassing for you, can't even get into the priority app never mind try to buy tickets!! @virginmedia was this merge such a good idea?

  • uk_zoo Zoo Trips UK (@uk_zoo) reported

    @Jordon_22 @O2 @ThreeUK Three customers are most definitely not getting access, the bloody app is not working !

  • wigangee Wigan-G 🇧🇭 (@wigangee) reported

    @O2 Must have known it would be like this. Very poor

  • III_VIII_I Lets get lyrical (@III_VIII_I) reported

    @O2 Imagine tweeting tripe like this when your Priority is down!!