O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Heaton
(@Kellyh2203) reported
@O2 How can priority still be down this morning , yet you have sold your tickets 🤔🤔🤔 i just want my Greggs coffee 😪
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Sarah Roberts
(@sarahroberts110) reported
@GB51 @O2 Nope! Mines on a login loop! Pathetic!
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Louise Dodds
(@geordieLou29) reported
@O2 ******* lies! App is down, you all messed up. Absolutely disgusting to lie you way out of this! People were trying all day and night!
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Marie Blair
(@mazasuzi) reported
@O2 @o2 failing customers yet again.....time to change. Absolutely disgusting, couldn't access all day and priority still not working today even though Peter Kay tickets have all gone.....to god knows who as their customers couldn't get them
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Sue Downey
(@SueDown51169163) reported
@KirstyLBx @O2 They sold out and that's why it gone down
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John Schofield
(@SleepySlem) reported
@O2 And lots of tickets now available on websites with much inflated costs. What a horrible world we live in.
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RatmanJon
(@Ratmanjon) reported
@O2 Still the same continuous loop. Enter number, get code, technical issue. Well played guys, really excelled here 👏🏼 🙄
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Shauna
(@irishangel84) reported
from
Belfast, Northern Ireland
@O2 Don't care about Peter Kay tickets but I can't even get my Friday Greggs treat 🙈🙈🙈
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paul barker
(@barker9979) reported
So #O2Priority starts working but no tickets available, looks like @O2 never actually had any availability of priority tickets and three did, complete shower, customer lost
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Nick Tilley
(@Nicktsolo) reported
@O2 The app still doesn't work! What a joke!