O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Beytullah Caliskan
(@B_Caliskan) reported
@O2 Unexpectedly I received my PAC Code on 05/03/23. Told o2 I didn’t request it. Asked you to protect my number and account in case someone tries to port it to another network to gain full control. O2 told me my account is safe and there is no port request. I believed your staff.
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Christina Brickell
(@Kissmyaa) reported
@TheOldDear @O2 @Apple It’s shocking..! Engineers asked us to unpair and remove from iCloud account so that profile can be reset and watch bolt on added. Atm watch is just sitting there aging. No updates on progress of issue, nothing; total radio silence 😞
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TitanofTea☕🇺🇦
(@TitanofTea) reported
@O2 Is there an issue with phone signal and data speeds in the Redcar area? Seems very slow and calls sometimes fail yet when I leave the area it's fine
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Beth Nicole Gordon
(@benico1771) reported
@O2 Proud to be re-joining O2 after a few years at EE - They are now ripping me off so I'm back to the operator I had back in the GPRS days - hopefully the network service will be at least as good.
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Christina Brickell
(@Kissmyaa) reported
@TheOldDear @O2 Not a sausage…! First support ticket closed unresolved after zero contact. Second support ticket, after being told the incident number, I’ve not heard a thing. The message said that they’d be in touch once they have an update. Guess there’s no update/can’t be fixed 😞
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Beytullah Caliskan
(@B_Caliskan) reported
@O2 The next day my services were cut off my account was ported to another network. Criminals have full control over my account and are using my number. No one from o2 called me. I need help. Please resolve this.
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Richard Urban 🇺🇦/🏴 in 🇯🇪
(@RMU1979) reported
@statto190379 @EnglandRugby @O2 This is key. Doesn’t matter how talented the 10 is, if the 9 potters about at the back of the ruck whilst the defense resets and then puts in a mediocre box kick Need good ruck discipline from forwards and nice quick service from the 9. Is JVP going to provide that? I Hope so
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Jay
(@jamiljay12) reported
@O2 If I sign a contract today as a new customer, will my contract increase in April?
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Craig Herdman
(@craig_herdman) reported
@O2 Tried to move from Giffgaff. Supplied PAC code etc and was supposed to happen yesterday. Phoned O2 at 17:30 and guy said there had been a technical issue and it would be resolved in the next four hours and would get an email to confirm. No email. Still on Giffgaff. @O2 ??????
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Alison
(@Daylight33) reported
@O2 trying to activate airtime rewards but not getting the 6 digit code on text to my phone. Please help