O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Stretton
(@Cheezykins) reported
@joeykins82 @O2 @sainsburys O2's sister company, virgin media are awful with names too. Apparently it never occurred to them that a customer's name might be longer than 10 characters so my bills are all sent to Christophe Stretton
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jo whitehouse
(@j0wh1te) reported
@o2 leaving me with no service, I need my phone for emergency as two vulnerable in my home who I care for,why would you even turn my phone off when sim isn't here and can take upto 3 day??? Bet you don't forget to take my monthly debt though... fuming o2 are a joke
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Jonathan Maxfield
(@Maxifieldi) reported
@O2 I’m trying to use the O2 priority link for Disney + for £5.99 a month but it just keeps coming up with ooops this is not available at the moment. Can you let me know why it’s not working? Thanks
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Adam Keeble
(@Adamkeeble) reported
@O2 your call centre is absolutely shocking! Trying to call to resolve an issue with my dad’s voicemail - they are rude, incompetent and are clearly have instructions to email their crib sheets to customers to get them off the phone. Appalling.
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Mrs Mad #FBPE #JohnsonOut #ToriesOut
(@blockthecoup) reported
Never, ever, ever use @O2 for your mobile. Six weeks I've been trying to resolve an issue with a new SIM and have failed. Customer services line was repeatedly cutting me off when it tried to connect, then when I did get through the line went silent. What terrible service 😡😡😡
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jo whitehouse
(@j0wh1te) reported
O2 are an absolute disgrace poor customer service, poor network had nothing but trouble with this network for 4 months phoned this morning and said they will send new sim out and now tonight I have no network at all as @O2 have turned it off before new sim arrives
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Sazzy Sandra 💙🐈☕📚🍫
(@Sazzy__Sandra) reported
@j0wh1te @O2 that is awful a disgrace they shouldnt have left you with NO phone you want a rebate I hope @O2 will resolve this 1st thing tomorrow
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Scott Williams
(@yamahascottr6) reported
@O2 @MartinSLewis one for your show. This just goes to show how O2 are ripping of their customer. On average my usage of data is 12 per month so they attempted to sell me a contract with a 100mb per month. Try to work that one out. They do not listen to the customer.
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𝑯𝒆𝒏𝒏𝒆𝒔𝒔𝒚 𝑺𝒕𝒆𝒗𝒆𝒏 𝑴𝒂𝒓𝒕𝒊𝒏 🌍
(@Talthybius_) reported
@O2 Listen guys with all due respect why is me data slowed down to near nonexistent if any… this is not cricket I’ve been a loyal customer for decades. I totally rely on your mobile data as broadband is not an option for me by choice or maybe I should start thinking otherwise.🤔
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Phoebe Cruickshank
(@Cruickshank101) reported
@O2 give me strength. Is anyone going to reply to my complaint re customer service from 31st December, still ongoing? 10 days now without a reply to my email 😤