O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Hellesdon, England
The most recent O2 outage reports came from the following cities: Norwich, and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Phone | 9 days ago |
|
Norwich
|
Phone | 13 days ago |
|
Attleborough
|
Internet | 1 month ago |
|
Norwich
|
Total Blackout | 1 month ago |
|
Norwich
|
Total Blackout | 3 months ago |
|
Norwich
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Matthew Caputo (@MatthewCaputo_) reported from Norwich, England@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Liam Killington (@Killi87) reported from Scottow, England@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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nchnthman (@nchnthman) reported from Norwich, England@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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Matthew Caputo (@MatthewCaputo_) reported from Norwich, England@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Dan Church (@dan_v_fat) reported from Norwich, England@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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Francisco Opazo (@frankopazo1) reported from Blofield, EnglandDear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Daniel Rayner (@raybagslfc) reported from Spixworth, England@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Kevin the carrot (@Kjvincent1979) reported from Costessey, England@O2 4g network speed of 0.5 mbps so virtually non existent
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣 (@LancePaters1) reported from Brundall, England@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Louise Smith (@LouSmi2) reported from Taverham, EnglandSo I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Chris Greenfield (@chris_greenf) reported from Wymondham, England@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ColchesterViews. (@Colchesterviews) reportedHilarious that @O2 priority website is down. I was only hanging on, being a miserable O2 customer in hope I’d get Peter Kay tickets. It’s 2022 and trust O2 to completely **** up.
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Thebadgemanltd (@thebadgemanltd) reported@O2 @TheO2 Absolute shambles, embarrassing letting the legend @peterkay_co_uk down
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Mrs B (@LizzyJarvo) reported@O2 So bloody frustrating! Never been this bad before @O2
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claire collier (@Lasvegas1805) reported@O2 Managed to get in code sent but can’t sign in…….@O2 sort it out please!!
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karl ellison (@karl_st_h) reported@O2 Presale lasts 48h like that’s going to help ffs
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qwerty queen 🏳️🌈 🏳️⚧️ (@shedontlive) reported@JoJoC491 @O2 How ******** did they even get them???
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Amayah (@Amayah10734083) reported@RebeccaFlack86 @O2 Thank God I didn't waste my time waiting for support they can't do anything I was referred to @techrecovery01 on twitter He fix my problem without hesitation reach out to him he will help you recover the account
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Lewis James (@lewisjames1977) reported@O2 Help
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Helena (@Helena89524858) reported@O2 @peterkay_co_uk O2 is it going to be better late than never!? Or are you letting all your customers down!?
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totally 6'2 chelseapand0ra (@chelseapand0ra) reportedTrying to get Peter Kay presale tickets is a real life hellscape... Although, at least @O2 let us know there were issues with servers... UNLIKE SOMEONE @ThreeUK 🙄🙄🙄🙄 An absolute ******* farce.