O2

O2 Outage Report in Hellesdon, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hellesdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hellesdon, Norfolk, England 12/08/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hellesdon, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hellesdon, England

Latest outage, problems and issue reports in Hellesdon and nearby locations:

  • raybagslfc Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • drew_michael2 Drew Michael (@drew_michael2) reported

    @O2 You guys took too long so I called 202. They fixed the issue without my having to use a different email address. Give the phone line crew your pay cheque today. 👍

  • MertDuy MertDuy (@MertDuy) reported

    @O2 I have been charged more money for my monthly payment when it’s usually £15 can you help

  • zephyr681 Sarah (@zephyr681) reported

    @O2 is 7726 not working today?

  • citythameslink1 ebj (@citythameslink1) reported

    @O2 hi WiFi is down on Ludgate hill ec4m 7jh please help

  • CPWTweets Carphone Warehouse (@CPWTweets) reported

    @richardxday @O2 Hi Richard, we cannot unlock any phone. You would need to speak with your network. - Siân

  • Hawjiggs Gillian Cameron (@Hawjiggs) reported

    Hey @O2 why do you make it so hard to find a way to contact customer services on your website? Being charged for monthly service on a SIM I haven't even received yet. Come on, tell me the customer service phone number, I won't tell anyone, I promise...

  • Quackptht Frances 💚 (@Quackptht) reported

    Anyone else on @O2 having major signal issues over the last 10 to 14 days? I apparently have 4G but the slowness of apps etc says otherwise!

  • C_Hatton90 Hatton90 (@C_Hatton90) reported

    @O2 I’m thinking of buying my wife tickets on #o2priority for her and a friend, but I won’t be there at the concert. Is there a problem that the tickets would be bought on my priority login? I don’t want her to be turned away at the gig. It would be at @O2academybrix

  • percyblakeneybt Percival Blakeney Bt (@percyblakeneybt) reported

    @O2 looks like your app isn’t working. Trying to login to change tariff. Not getting in on iPhone, iPad or laptop.

  • kersymac93 Kerry ♡ (@kersymac93) reported

    @paige_shepherd @O2 It’s terrible isn’t it! definitely going to have a look elsewhere! need to try see if I can come out of this contract earlier I think