O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ɪᴀɴ ᴘʏᴇ
(@ianpyeiseboe) reported
@O2 Your service isn’t fit for purpose. It’s been like this for months in and around Widnes. For me and other o2 users. Shocking
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STOPCOMMONPASS ❌
(@org_scp) reported
@9Esuzi @Telefonica_En @O2 No problem. Don't register the SIM online & if you really have to, do so using a VPN & at another location without using personally identifiable information, i.e. name, address & so forth.
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💖 Tariyé 💖
(@TariyePeterside) reported
@O2 what is wrong with your network today? I can barely make any calls and the one I managed got disconnected right when I was about to make progress
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STOPCOMMONPASS ❌
(@org_scp) reported
@JUULESY @O2 Submit a formal complaint to o2 & threaten them with the @ICOnews if they don’t stop staring customer information with the Govts ‘Situation Room’ also known as SitCen. They’ll say the data is ‘fully anonymised’, but how do customers know that for certain.
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Emily Kay - Writer
(@AmeliaElton) reported
@O2 my partner took out a phone contact with you a few months ago and barely has had any signal unless he is at home connected to the WiFi. This is ridiculous, the phone is just a glorified calculator unless on WiFi. Should have stayed with EE.
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JarlanJoseph
(@jarlanjoseph) reported
@O2 my telephone number port hasn't worked & both my SIMs have switched off! Help 🙏🏻
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matthew warren
(@matthewwarren42) reported
@O2 why is your network in Plymouth so poor? Had one of your customer service teams ring me and was not interested in the slightest and just said “oh well we can’t guarantee good networking everywhere “.
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Rik
(@_riks_tweets_) reported
@O2 I renewed my contract with you and instead of Disney+ I asked for o2 inclusive zone (available in US) I’m here and I can’t use my phone and I can’t contact you via support chat.
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ChrissyS
(@letsdanceuk3) reported
@O2 you told me I could have £50 credit for the terrible service/signal! Why have I just had a bill of £20+ for this month #terriblesignal #terriblecustomerservice @o2businessuk
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Craig Pickerill
(@Craig_Pickerill) reported
@giffgaff Much prefer it if you put pressure on @o2 to sort coverage issues out around Stockport, or I’ll be switching to @EE.