O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Hunter
(@sharonhunter72) reported
from
Ashington, England
@O2 doorstep phone swap arranged for yesterday as sons I phone 6 days old and faulty , email confirmation saying it would be by 10.30 ! FAmily Waited in all day nothing arrived ! Tracking states phone still at depot …….. very unhappy customer 😡
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Catherine Cullen
(@Cullen_cjc) reported
Ok @o2 will anyone reply today? I’ve just missed 2 calls from the community nurse looking after my parents. Your level of service is totally unacceptable. When will the mast be restored?
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Amran
(@theworldofAMRAN) reported
This is getting ridiculous now @O2 you really need to fix up because I need to cancel everything at this point. Absolutely useless provider with no way of contacting customer services? Why do you even exist 😭
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.
(@ChynaLee_) reported
@O2 have had me on hold for over an hour. Lol EE have a new customer now!
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💎🌱 𝔹𝕦𝕞𝕓𝕝𝕖𝕊𝕥𝕚𝕝𝕥𝕤𝕜𝕚𝕟 🌱💎
(@B_Stiltskin) reported
Don’t know what’s happening with @O2 but I’ve never used 30Gb of data in 3 months combined never mind in a week! It’s not only me, my partner, a few others I know are all experiencing the same! Loyal customer for 20yrs, never missed a payment…
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leung
(@leung90618355) reported
@O2 I have not idea switch the number from voxi to O2 is very difficult,after the 4 day,the phone number still has not change ,and i am not available to login my o2 account,so how can i pay for bill
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Luciano
(@LuttyLuciano) reported
@O2 I’m having a terrible time trying to sort out an issue using the “chat” feature on there O2 app. In started a conversation 3 days ago, explained my issue several times and I still haven’t got an answer.
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Mel
(@mellyvgray) reported
@O2 my partner has tried to upgrade his phone twice this evening but when it gets to payment it says there is an error and emails the basket to him. I did mine this morning fine, are there issues with the app currently?
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Tom Read
(@TomRead_) reported
@O2 how do I know if the Volt benefits are activated on my account? I’m already an O2 and Virgin customer.
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Dylan Twentyman
(@Dylan_Twentyman) reported
@O2 pick up the god damn phone been on hold now for 40 minutes. Bored out my welt and got things to do so c’mon eh