O2

O2 Outage Report in Hellesdon, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hellesdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hellesdon, Norfolk, England 03/23/2026 05:10

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hellesdon, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Phone
United KingdomAttleborough Internet
United KingdomNorwich Total Blackout
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorth Walsham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hellesdon, England

Latest outage, problems and issue reports in Hellesdon and nearby locations:

  • raybagslfc Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • oRagdog Louise O'Connor (@oRagdog) reported

    @O2 still trying to get someone to help with replacement sim for elderly relative

  • guydevere Guy de Vere (@guydevere) reported

    @O2 how do i cancel an automatic big bundle taking £15 whenever i topup & just get a basic PAYG?

  • TomSedgman Tom (@TomSedgman) reported

    Dear @O2, what is going on with your support team today? I've been disconnected 3 times and have spent about 2 hours on hold so far to recieve one piece of support information that didn't solve my issue. I've only just started this contract and I'm reconsidering if it's worth it.

  • doriceeee dorice🤍 (@doriceeee) reported

    @O2 I have tried all of these and still having problems?

  • MrTegSingh Teg Singh (@MrTegSingh) reported

    @Officialunoffi5 @wolvesclaire @O2 Never had this problem before now sorted and got my phone

  • steadyteddy62 stedder (@steadyteddy62) reported

    @O2 Part 2 - The person she spoke to said she was not the only customer to call with the issue. This is not really the level of service you expect from a company the size of O2.

  • fierce0bsession ~Lou~ (@fierce0bsession) reported

    Anybody else have any problems with @O2 today? I've carried over bill to next month so data was reinstalled.But today I've not been able to connect to data,text or make phone calls. Turning it off and on don't work either.I need my phone for work tomorrow so it needs to be sorted

  • ninsey_t janine (@ninsey_t) reported

    @O2 Why is my local area experiencing frequent 9hr long blackouts of no phone or 4g/WiFi signal? I'm paying for a service you aren't reliably delivering! Its incredibly inconvenient!

  • disc84 Craig Bullimore (@disc84) reported

    @O2 disbey+ for some reason I can't redeem the Disney+ on my account, it takes me to the site, I sign in, then nothing other than the usual streaming screen?

  • DavidRogers1989 Dave Rogers (@DavidRogers1989) reported

    @DwrCymru have you been giving tips to @O2 on customer service? Almost as long on hold and a promised call back that I'm still waiting on from both