O2 Outage Report in Hellesdon, Norfolk, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (31%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
-
Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
-
𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
-
Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
-
Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
-
Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
-
Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
-
Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
-
Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
-
Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Nick Hamilton
(@NickHamilton3) reported
@O2 I have no signal at all in CH6 5NT - please confirm what is the problem?
-
Sam Taylor
(@toadiethebarber) reported
@O2 Appalling tracking services appalling customer service from them sat on hold for 40 minutes for them to hang up! Updated there tracking at 20:30pm saying it was delayed at 9am but that wasn't visible to me until 8:30! They are terrible not 1st problem I've had with them
-
Rafi
(@rafiuddin2508) reported
@O2 I am trying to reach out to customer care, none of the options working at the moment, IVR is detecting my response but disconnecting the call after few seconds. Online webchat is not giving an option to start the chat, myo2 app on phone same issue
-
Hannah
(@Bradleythehorse) reported
@O2 shocked at the seriously bad customer service I have just received with your handler arguing with me when I called to discuss leaving! #badcustomerservice I have been a customer for a number of years but will be leaving now!
-
Marc M
(@yazzo1) reported
@O2 you have turned off access on my account. I upgraded tariff to 100mb this morning and immediately I love phone and data. Tried calling but everyone I have been put through to is no help. I need this up ASAP.
-
ALL CAPS
(@Pinero_SCN) reported
@O2 I would like to talk about the dreadful customer service I have been given for the last two months please
-
Luke
(@Luke__Holder) reported
@O2 your o2 app is terrible and you just don’t respond in a timely manner - customer service is poor - strange as I’m am only trying to spend more money with you guys but your systems are set up so as not to be able to do that
-
Adam Rastall
(@adam_r_property) reported
@The_one_uk @O2 they are the worst network ever
-
Lewis Nolan
(@Lewis_Nolan1) reported
@O2 So I should of in stock get it on the 29th? Will I be told a few days before when? Sorry for all the questions i never pre ordered before haha so just anxious
-
Luna. 🌙💙
(@LunaJay505) reported
tfw I had to disable 5G on a 5G enabled phone just to get some stable service @O2 beg you fix 5G