O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jon
(@Mechanic_Jon) reported
@O2 thanks for the 1 day warning text about the fact I'll have no signal due to essential work. UNTIL WEDNESDAY! BRILLIANT, WELL DONE. I was thinking of leaving anyway due to poor signal across the south coast. I have 4 contracts that are up soon.
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@sharpy74
(@sharpy741) reported
@O2 why oh why is your 4G/5G network so utterly slow and/or unreachable. Goodness knows what I’m paying for but apparently it isn’t for internet!! Unhappy customer who will be returning to @VodafoneUK asap.
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Colin Perry
(@TheMDExpert) reported
@O2 what a completely useless service from O2 - all they do is cut me off - Um a business account- 430051 Before I close my account perhaps someone will call 😡
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Saz_352
(@Saz_352) reported
@O2 please can you help. i'm trying to use a priority code for duolingo and it's sayings it's not valid
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Emmà Flockhart
(@EmmaFlockhart97) reported
@O2 the worst company I’ve ever dealt with
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Rob Clark
(@Rob_JClark) reported
@O2 Ok thanks for no help, even more of reason I’ll be leaving your network, the communication is shocking
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GAIG
(@Siderzzz95) reported
@O2 fix ur fxcking network
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Lee
(@Leeroyuk88) reported
@O2 you advertise preorders for the new 17 pro max in orange I order it on preorder got promised it on release date and guess what 2 weeks down the line no phone and no updates and very poor customer service …empty promises of call backs what is happening
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Reddie Teddie
(@ReddieTeddieGo) reported
@O2 thanks O2 Sutton. My only day of the week off. Got up specially for your advertised 10.30am opening time only to find a paper note outside saying ‘opening 12.30’ no explanation no apology. Really poor customer service.
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Ms. Andreigh ⚔️
(@MsWWoo) reported
@O2 Why have you chucked us all out of our apps?? I’ve been verifying my email for 20 minutes… please what’s the issue here? @virginmedia