O2

O2 Outage Report in Hellesdon, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hellesdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hellesdon, Norfolk, England 01/10/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hellesdon, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich and North Walsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorth Walsham Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet

Community Discussion

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O2 Issues Reports Near Hellesdon, England

Latest outage, problems and issue reports in Hellesdon and nearby locations:

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • Killi87 Liam Killington (@Killi87) reported from Scottow, England

    @SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • raybagslfc Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

  • MsEmilyAnarchy Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • IanRobinson Ian Robinson (@IanRobinson) reported

    Hey @o2 Very long time and multiple contract customer here. I’ll need to rethink future options if you advertise on GB News. #DontFundGBNews

  • PreshrunkPaul Paul Nightingale 🏳️‍🌈 (@PreshrunkPaul) reported

    @O2 #DontFundGBNews please do not place adverts on this channel. If you do, I will cancel both my contracts and move to another provider

  • Tottenham_N17 Spurs Fan (@Tottenham_N17) reported

    @O2 customer for as long as I can remember. Please don't advertise on Gammon Broadcasting News and #DontFundGBNews and I'll happily remain

  • jill_peaurt Jill Peaurt (@jill_peaurt) reported

    @DariaHassQT @O2 About to cancel my contact with O2 after more than 20 years, not because of this, but if they’re going to advertise with GB News then I’ve definitely made the right decision.

  • RaiAlTweets R (@RaiAlTweets) reported

    @O2 I have experienced THE WORST customer service from the O2 Team! Your colleagues refuse to do their jobs properly even though you repeatedly admit fault! Really seems as though you enjoy wasting peoples time! Absolutely apalled! #DISGRACEFUL

  • HelenBenson1 HelsTiggyBells (@HelenBenson1) reported

    @O2 I have been a loyal customer for many years now but if you advertise on GB News I will be terminating my contract immediately #DontFundGBNews

  • RaiAlTweets R (@RaiAlTweets) reported

    @O2 How about you stop scamming your own customers! Look at yourself before you try and stop other scams! Fed up of o2 and the ABSOLUTELY RUBBISH customer service! NEVER experienced such rubbish from any other network or company!

  • EMhistorywriter dewey940.2 (@EMhistorywriter) reported

    @O2 I am an O2 customer and I'm hoping you won't do any advertising on GB News because it will further divide us and damage our democracy #StopFundingHate #DontFundGBNews

  • BrianHepburn14 Brian Hepburn (@BrianHepburn14) reported

    @O2 if you advertise on the new GB news channel, even though I have had many years satisfactory service from you, I will move my business elsewhere at the first opportunity and never return as a customer. #DontFundGBNews #StopFundingHate

  • CockneyJudas Cockney Judas (@CockneyJudas) reported

    Hi @o2 I’ve never used another provider since I started using a mobile phone. I won’t hesitate leaving for a second if I know that you’re advertising on GB News though. Thanks #DontFundGBNews