O2

O2 Outage Report in Hellesdon, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hellesdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hellesdon, Norfolk, England 01/18/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hellesdon, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich and North Walsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorth Walsham Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hellesdon, England

Latest outage, problems and issue reports in Hellesdon and nearby locations:

  • MsEmilyAnarchy Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • raybagslfc Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TomUK199 Tom (@TomUK199) reported

    @nige_h64 @EnglandRugby @O2 Was excellent for Exeter for years and never got a look in . Seems like some players just don’t fit

  • Bushy358 Nick Bush (@Bushy358) reported

    @EnglandRugby @O2 Would be interesting to know the thoughts of the yo-yo players who go down for a few days, live out of a suitcase, then get released. Whilst an honour to be part of the initial squad, must still be very frustrating each week

  • rolo2rolo Mark (@rolo2rolo) reported

    @daveandrews205 @stephenblevins9 @O2 Correct Dave. Contacted o2 and apparently aside from the fact they say the network is fine in the area, the t & c's are prominent. They make it sound like they advertised the rpi % increase more than anything else...

  • im_only_ghost 👻 Ghost ✙ ŠČ! (@im_only_ghost) reported

    @mjh_wales @o2cando @O2 Over the weekend I can't do shitt.... usually it's the same uploads and download speed... aroundish 40 Mbps.... and they marketed this product as 100 Mbps.... I can barely message, or post here and there... but Customer Service isn't available over the weekend in Germany... 🤬🚫

  • ABOT1872 Camy (@ABOT1872) reported

    @O2 Worst provider I’ve even been with. Literally. Considering taking you to court.

  • nige_h64 NigeH64 💙 (@nige_h64) reported

    @TomUK199 @EnglandRugby @O2 Yes, never seen him underperform for either Exeter or Sale. Felt it was a real coup when Sale got him

  • andyphilipson P-Ghost (@andyphilipson) reported

    @MyApocalypse_ @O2 I just received this notification randomly too. Very weird. Hoping it’s some kind of glitch. Never had it before.

  • nige_h64 NigeH64 💙 (@nige_h64) reported

    @EnglandRugby @O2 Tom O'Flaherty never gets a look in. Has anyone ever seen him be anything less than very good?

  • R4V11 . (@R4V11) reported

    @O2 and @virginmedia have been beyond appalling with the services this week. I've missed multiple important calls for my mother's medical issues & multiple disrupted teams meeting for work. How are you going to compensate for this? Unbelievably crap broadband and network

  • r_103 Rach 🤍 (@r_103) reported

    @O2 @CGolshetti Maybe you should look abit harder as O2 4G is not working