O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Attleborough |
Internet | |
| Norwich |
Total Blackout | |
| Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ajay Kamble
(@kambleam) reported
@O2 Hello, my number 7407739506 is port in to another service provider , please stop billing me.
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Ema
(@_Ema_W_) reported
@O2 It won’t let me Register a return it just keeps asking for the diagnostic problem
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Gemma Gorey
(@gemwrigley) reported
@O2 so in light of #ReclaimTheStreets I have activated the SOS message service. I tested it and found out the mms costs £2.19 each time. Which is fine, but today I've almost done it 3 times trying to change my music volume. Now deactivated it. How about making this free?
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jayne998
(@JayneFair998) reported
Anyone else having problems with @O2 dropping out?
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Jonathan Carroll
(@JonathanDoEPSB) reported
@O2 Can someone in O2 get back to me with regard to some appalling customer service? I have been trying to purchase two phones for the last three days and the problems created by O2 staff have been ridiculous.
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Dave
(@smudger051984) reported
@O2 I have to say your network coverage is awful
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DaniEStewart💙💙💙
(@DaniEStewart1) reported
@O2 @TheO2 you stole £415.20p,call customer service 4 time,toldwill be sorted and will have my moneyback,called today AGAIN still waiting for my money,NO INTEGRITY,NO RESPECT,NO DECENCY. ARE YOU ASHEMED OF YOURSELF HOW YOU TREAT CUSTOMERS??
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Tal Vaknin
(@tvaknin) reported
@Brightstar @Chubb such useless companies. @O2 use these for gadget insurance. If anyone has an issue message me. Purchase your new handset and claim money back via small claims court I will help you. FREE!
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Nathan Mattick
(@NathanMattick8) reported
Hey @O2 i’ve been trying to get a hold of your customer service team over the phone, but it disconnects before I get through to someone. Is there a different number I can call to get hold of your customer service team at all? Many thanks
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Matt Dickinson
(@mattd1981) reported
@virginmedia whatever you do..... do not go with virgin mobile....... horrendous customer service. Promise to call back and never do. Do not follow up on complaints. Do not listen and seem unbothered on the phone. Really frustrating. Go with @O2