O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Julie
(@juliemitchell84) reported
@Apple don’t you have high security on your phones, I have been the victim of fraud thanks to @o2 allowing 2 i phones to be taken out in my name. Can anyone help me at Apple- as o2 are not?
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Kayy 💜
(@mybitchkayla97) reported
@K2505 @O2 I was recommended to zippycrakk on Instagram they were able to successfully regain access back to my accounts in 10 minutes,check them out they can help you out
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Vicki 👩🏻 & Pearl 🐶🐾
(@kojecat) reported
@O2 Hi, can I get some help please, just trying to get the 6 months free Disney+ that you offered me via email, I sent the message to 21500 as requested and it asked me to activate on my account, unfortunately it just comes up with an error when I click activate …. Sent u a DM
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Paul Lewis
(@paul_a_lewis) reported
@O2 ordered a new phone and contract on 29 Nov, apart from email confirmation still not received anything! Please can you help and provide update
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Dirk Gently
(@QualityAdmin) reported
@O2 is it still possible to merge accounts in MyO2? I have 2 pay monthly accounts and they used to be covered on the same login but for some reason they’re now separate and I can’t re-merge them!
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Gemma Middleton ACIM
(@GemmaMiddleton1) reported
@O2 worst phone experience trying to get through to customer services; the automated options keep ending the call! I need to speak to someone (an actual person) about my son’s Xmas present! Please help!
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Sarah Öj
(@SarkySarah111) reported
@o2 I e decided to move to @ThreeUK as the reception is ________ (inset better word for crap). Even trying to call @o2 to get my PAC and there’s no signal in my house. Text didn’t go thru either 😠
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Kim Littlemore
(@K2505) reported
Hello @O2 please can you point me to an actual person that can help sort out my account. Half in married name half in maiden name! Tried 202 and can't help, shop can't either! Any ideas welcome🙏🙏 thank you! X
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Toodleoo222
(@toodleoo222) reported
@O2 been trying to cancel data plan on Apple Watch for a while - keep sending messages but never see responses. 😡What other way can I get this cancelled? Getting ridiculous now!
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Jamie Woodward
(@_jamiewoodward) reported
@O2 hello, I've just joined you and am trying to port my number over. Itl thought this would happen once the SIM was activated but seemingly not. Online help is hard to get....but I've had the bill already, so something is working! How do I get my number moved asap pls?