O2 Outage Report in Hellesdon, Norfolk, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (31%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
-
Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
-
𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
-
Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
-
Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
-
Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
-
Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Adam Crawford
(@AdzCrawford2003) reported
@NathFerguson @O2 Hi, do you get no signal or do you have signal but nothing loads?
-
Hannah Bober-Kingsley
(@hlbee_93) reported
@O2 I do have access to WiFi but while I appreciate issues occur I’ve been paying my phone bill for the last 9 months without any proper signal in my home town… It’s not really on is it?
-
Lynne de Lacy
(@BazaarChoices) reported
@O2 visited Tooting store guru yesterday - soon we needed to contact HO customer services The old rickety BT landline was in use by store manager who appeared to commandeer it so only option was to use MY phone ! Anyone else see irony of rickety BT landline or nothing in O2 shop?
-
🍀 Tara 🐢
(@tara1966) reported
@VodafoneUK As much use as a chocolate teapot - I'm off. So far I have taken my partner and my daughter from @VodafoneUK to @O2 these past 2 years, looks like I will be going too. No loyalty, been a customer for over 30 years.
-
A
(@kakaahmed1) reported
@O2 hello I’ve been having issues for the past 2 weeks with calls every where I go I only get one bar! Max 2 I’ve taken my sim out restarted phone e everything... nothing seems to work
-
Jack Regan
(@VeniVidiLaughed) reported
@silverprideuk @O2 "Be kind"? Are you sure! Who the hell do you think you are? Go give orders to someone daft enough to obey them. For one thing, your analogy is bull, and for another, your role is so "vital" to society that the very vast majority have never heard of you.
-
Amy Abbate
(@amyabbate) reported
@O2 horrendous service the past few days trying to exit my contract due to change in conditions… almost like you are making it deliberately difficult
-
Shelley
(@ShelleyDempsey3) reported
@O2 I need help transferring number with pac code
-
JoshSlesser
(@Slesss_) reported
from
South Shields, England
@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
-
Martin Grier
(@AkrapovicN0ddie) reported
@O2 hi. My mum got a new 12 month sim from you last week so she can use WiFi calling on her iPhone 6Plus. I have enabled it for her on her My O2 but when I turn it on in the phone settings it says that it needs activated. It’s showing as activated on her account. Can you help?