O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Robinson
(@BigGayMark) reported
@O2 is there anyone who can sort my f*cking issue out? My account shows as disconnected (which it isn’t) am unable to get this sorted via customer service. 4 weeks and still no further forward.
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Ben Palmer
(@0Neji) reported
Here's a guide on how not to get an eSim with @O2 SPOILER: Phone mobile network providers are all seriously lacking in customer service.
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Basquildol 💙
(@basquildol) reported
@O2 my Hubble has been in live chat and mid response your person has disappeared no activity now since 12.11 and it’s now 12.36 do we hang up and start again or what? Thanks
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Andy Wilmot
(@andy_wilmot) reported
@MPD_Online @O2 Hi, o2 have clarified the problem. The wrong sim card was sent.
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Gavin S White
(@imnotgavinwhite) reported
@O2 twice I’ve phoned JUST to upgrade my sim to 5G. 1st caller was uninterested and eventually cut the call off. Second guy asked me 3 times if I wanted to upgrade my handset, after being told I’ve bought a brand new 12 Pro Max last week, he STILL pushed me to upgrade 😶 wtf?
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chlo
(@xchloebb) reported
@O2 @O2 Hi I have been tracking my order and contacting your team, since the 12/04 still nothing. Absolutely terrible!!
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Mrs Simmo
(@vikkigregory) reported
To be told by an o2 assistant in store that they are not interested in your issues! #awfulcustomerservice @O2 also rang everyday for 2 weeks and still nowhere #shocking
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Tyler Chapman
(@TheTyChapman) reported
@O2 why is your connection so bad in the Scarborough area! Ive been with you for possibly 10 years, but service is rubbish! Doesnt work in my house unless connected to WI-FI and at work its ultra slow! Temped to move services
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Ian Moss
(@coty042) reported
@O2 It's not my postcode. It's where your service is diabolical.
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Basquildol 💙
(@basquildol) reported
@O2 still no activity from your end and its now 12.54 and counting, does my Hubbie have to hang up and start again or what? Thanks