O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cynic Of Sinope
(@Cynicofsinope1) reported
@O2 No customer service and no internet
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Trevor Barraclough
(@TrevB26) reported
@O2 what would cost be to cancel contract before expiry date
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Leeds4Life 🏆💙💛
(@Leeds6969) reported
so found out today if you send a group text message that contains the 👍 emoji @O2 charge you the picture message rate 😲 another reason to avoid this network
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Cynic Of Sinope
(@Cynicofsinope1) reported
@O2 @GoodThingsFdn @virginmedia You have the worst service ever, phones don’t work in London and your customer service team takes 1 hour to pick up calls, no service, no internet, charging so much and no customer service available, this is absolutely disgusting.
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Emily Drew
(@_EmilyDrew) reported
Still waiting @O2? To send a holding tweet and then still nothing is not customer service. New customer here who is likely to cancel all together. Awful service
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James
(@Jimbo09001) reported
@O2 Why is the network so rubbish in northwich? 3 bars of 4G and i cant even load google. While my wife’s phone on vodaphone is working perfectly. Ive reset my network settings and reset my phone and yet there is no solution. Will be leaving this network for good when contact is up
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Jade
(@JadeStarkk) reported
@O2 came over from 3, put PAC code in when I made the order for my O2 sim on 4/12, had the sim 2 days but my number still hasn't been ported. Can't get hold of your customer service. Still getting signal from both sims and now paying for 2 contracts, help please
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shahzad khan
(@shahzadkhan7000) reported
@O2 What sort of ******* petson you hired on complain team@who harassed customer and haras own o2 employees who try to help and already said i received terrible service because of this ******* one petson MR stephen
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Mark
(@markdansell) reported
@O2 5G network is the tech equivalent of the emperors new clothes, absolute pony. They have plenty of 3G, can that be turned back on?
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\DL
(@dipz2004) reported
@O2 your ‘manage my o2 wifi account’ link just goes to an error page #help - can’t get wifi on the underground!