O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John Hancock
(@johnhanc1982) reported
@O2 still no response or resolution.... Getting paperwork ready for my solicitor. Better not stop my mortgage application!
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Chris Mckenna
(@ChrisMc70034476) reported
@angelazhay @EnglandRugby @O2 I don't know where the slow thing comes from, his delivery is really quick and high quality. Mitchell is a good player but I'd argue better from the bench when the game either can open or you need a hail Mary.
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Ainsley Allister
(@AinsleyAllister) reported
@O2 The ongoing problem I am having since before December with my phone cutting out with every call is now becoming a joke and is unusable. This is not a problem with my phone as all the people living in the village is experiencing the same problem! What is being done about it?
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Gabriella
(@Gabriel07796800) reported
@O2 Why can i not getting any help from customer service? You would think with my contract ending you would want to try and keep me as a customer.
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Nath
(@NathFerguson) reported
@VMO2News @O2 @UswitchUK Yeah the the network which never works data speed is constantly slow and useless and you rip off your customers with your prices meaning we pay more for less.
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Andy Hunter
(@Mistro4ndy) reported
Service from @O2 and #dpduk is disgusting. For someone to open my parcel from inner part, take out my new phone, take that and the cable, put it back in then deliver it looking like any other parcel and nothing is being done.
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DanB15
(@B15Dan) reported
@joycey505 @EnglandRugby @O2 You need to watch more closely then. Maybe learn the difference between managing the game at the beginning and speeding it up at the end with a tiring defence. Damage had already been done to the Welsh orchestrated by JvP. Your view is because you don’t like box kicking?
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Bigwows is elsewhere too (🦣🏴)💚🤍💜
(@bigwows) reported
@theroyalfactor @O2 Have never yet used one of those signal checkers that was remotely accurate. 5G is very spotty here too, but 4G is mostly ok so I’m not too fussed.
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susan_cowling
(@susan_kelly) reported
Hi @O2 who can i complain to about my bill? Huge charges during my recent USA trip. But it wasn’t until 7 days into my trip you text me to inform me there would be charges. By that point the damage was done. My contract is up in two months, I’ll be seriously reviewing that now!
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Tel
(@bigT__26) reported
@O2 are a sham it seems. After making promises about refunding charges for being out of the country for a long period of time they go back on their word! So much for appreciating customer loyalty. Looks like one of their CS team has fobbed me off. Time for a new provider.