O2

O2 Outage Report in Hellesdon, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hellesdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hellesdon, Norfolk, England 12/08/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hellesdon, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hellesdon, England

Latest outage, problems and issue reports in Hellesdon and nearby locations:

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • raybagslfc Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gmac_06 Gary (@gmac_06) reported

    @O2 Not successful!?!?! Couldn’t even access the frickin app!!! What a **** show and a shocking tweet to put out. But sure all ur big wigs got theirs no problem this morning!!!

  • Lauralouappleby lawziepops (@Lauralouappleby) reported

    @O2 no phone service - no phone calls no life 360. Not good enough.

  • tabby_bentley Tabby Bentley (@tabby_bentley) reported

    What’s more of a joke - Matt Hancock being in the jungle or the @O2 priority app still being down?! #peterkaytickets #O2Priority

  • Shary30032Dxn motherGoddess (@Shary30032Dxn) reported

    @TraceyRoy01 @O2 I almost gave up when I got no help from support team luckily someone here referred me to @techrexovery01 on twitter and he got it fixed for me all thanks to him contact him now and get yours fixed.

  • Shary30032Dxn motherGoddess (@Shary30032Dxn) reported

    @CatCorrighan @O2 I almost gave up when I got no help from support team luckily someone here referred me to @techrexovery01 on twitter and he got it fixed for me all thanks to him contact him now and get yours fixed.

  • LeahAttenborou1 Leah Attenborough (@LeahAttenborou1) reported

    @O2 Absolute joke , couldn’t even log into the app. Extremely poor

  • kittenpaws16 KitKat (@kittenpaws16) reported

    @O2 joke of an app. Doesn’t even load never mind let you buy tickets. Absolutely rubbish 🤬🤬🤬

  • col745 Col (@col745) reported

    . @O2 CONTRACT: awful, you increased my contract which was already pitiful a month after signing for 18 months SERVICE: woeful, 5G is terrible and 4G is even worse PRIORITY: oooh can they redeem it here?? Nope Please tell me what the point of you is.

  • alexthorpe10 alex thorpe (@alexthorpe10) reported

    @O2 What the hell are u some sort of joke I been on it since 8:30 this morning and your telling me it’s all sold out my god the worst network to be really

  • mt1301207 Mt (@mt1301207) reported

    @O2 Unprecedented demand? You mean to say you didn’t expect Peter Kay to be this popular? This is just really poor planning