O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (29%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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kennypool73
(@peppakenny) reported
@O2 O2 network is so 💩
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Jack Perry
(@Jackpel2) reported
@O2 I lost my phone, i went to o2 shop on Tuesday to get a new sim it didnt work after 24 hours. I have since been to the o2 shop three more times and spent another two hours on the phone and my sim is still not working 😤
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Ben Warr
(@BenWarr1) reported
@DrDingBat1 @O2 I have exactly the same problem! Fortunately I cancelled the dd that Virgin requested without my knowledge. Come on @o2, sort this out for us please.
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Lucy Tempest (RP)
(@GingerMartian) reported
Hi @O2, I'm a UK customer. If I visit France and make a call to a French phone number, will it count as international or local? How about making UK calls when in France?
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Samantha Carr
(@samca1) reported
Hi @O2 I have a device that doesn’t work I have just spent a delightful hour being passed through 20 members of staff who all claimed they were connecting me to the ‘correct team’ and a manager who told me to hang up and call back?! What is going on this is infuriating!!
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Jack Perry
(@Jackpel2) reported
Teribble service from @o2
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DrDingBat
(@DrDingBat1) reported
@BenWarr1 @O2 Doesn't help the call centre was based in South Africa and I couldn't understand most of what he said when taking out the TV package. He said it was free for the sim with the 360 package, it was not! They wanted £25 on top! SCUMBAGS!!!
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Nichola
(@NicholaW79) reported
@O2 hi, are there problems in NE23 area? I’ve had no internet all day, and very little phone signal?
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TVCream
(@TVCreamMiaow) reported
@carla_laszlo @O2 How rude! What we’d give for a four and a half MINUTE booty call from #TheLasz 😽#MiaoWoe
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Lottie
(@SticksAndBr1cks) reported
@O2 I don’t mind price rises when I’m GETTING WHAT I PAY FOR, but I’m paying for data I can’t use and your website just advises I find Wi-Fi hotspots??? You’re happy to keep taking my money and then some and not providing me a working service? What am I paying for?