O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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William Church
(@Williamdchurch) reported
@EnglandRugby @O2 This is the worst home kit I’ve seen.
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@harrysmaple97 @O2 @harrysmaple97 I know how you feel. O2 customer services lines and O2 on social media are so so busy. It’s like there’s so much customers and but not enough advisors.
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Steve Rhodes
(@ProudPeacock123) reported
@EnglandRugby @O2 2nd strip is nice, may get that but not that home kit, awful again from Umbro
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Ross Gibson P.E.
(@Rossgibson89) reported
@O2 have waited 1 hour and 40 minutes and still no response on your online support almost as bad as trying to load the football scores in one of your ever growing data dead zones🙃 I will be cancelling my contract as this lack of service and lack of customer service is a joke
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Ian Tucker
(@sydlinger) reported
@EnglandRugby @O2 Horrible! I wouldn't waste my money on it and will stick with my proper England shirt from the Martin Johnson era.
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LornaD
(@LornaMcHitachi) reported
@O2 good morning… can someone help me with a lounge booking for Gatwick that has disappeared from my account please? Many thanks 🙏🏽
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You planned this
(@_i4ani) reported
9th day @O2 have still not fixed the problem, unable to make & receive calls. #O2Service #Birmingham #O2
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Declan
(@Dxclannn) reported
@O2 I have messaged you on here please can you help? I don’t understand at all what’s happened and need help
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Matt Quelch
(@MAQuelch) reported
@EnglandRugby @O2 The home kit is awful.
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Nath
(@NathFerguson) reported
@AndrewS01250914 @O2 Uh exactly they don't seem care about issues you have when I say I get speeds of 0.78mb they are like nothing wrong here but I'm like there is but they fine the mass is fine and that's it