O2

O2 Outage Report in Hellesdon, Norfolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hellesdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hellesdon, Norfolk, England 11/08/2025 13:05

November 08: Problems at O2

O2 is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hellesdon, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomAttleborough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hellesdon, England

Latest outage, problems and issue reports in Hellesdon and nearby locations:

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • Killi87 Liam Killington (@Killi87) reported from Scottow, England

    @SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....

  • MsEmilyAnarchy Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

  • raybagslfc Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kevbev321 Kevano (@kevbev321) reported

    If I have to watch that **** jumping and the other ******** waving his arms around one more time I’m going to throw this bloody phone @O2 sort it out 🤬🤬🤬🤬 #O2Priority O2 priority down

  • RobPacker5 Rob Packer (@RobPacker5) reported

    @O2 @TheO2 @peterkay_co_uk priority is down !!!

  • Lupin_TWJ Ju (@Lupin_TWJ) reported

    @O2 @Hannahlmm_xx Nope…..not working

  • Welshlass1962 Maggie Ikin (@Welshlass1962) reported

    @garethmarshman @O2 It seems lots having the same issue 😔

  • meg_han_24 Meghan. (@meg_han_24) reported

    @O2 priority app not working??

  • riathepianist maria smith (@riathepianist) reported

    @O2 why is the priority app not working?

  • deanolayyd Dean Roberts (@deanolayyd) reported

    @O2 sort your ****

  • Samrxound3 Sam (@Samrxound3) reported

    Obviously o2 priority is down the ONE time I want to use it. Sort it out @O2

  • franno_8 kevin francis (@franno_8) reported

    @O2 shambles of a company. I've been a customer since the beginning and it's a joke. Any humans work there?

  • jaymslade James Slade 🏈⚽️🔶 (@jaymslade) reported

    Hello @O2 Support? I'd like to report a huge clusterf**k. Thank you #PeterKay