O2 Outage Report in Hellesdon, Norfolk, England

Problems in the last 24 hours in Hellesdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Hellesdon, England

The most recent O2 outage reports came from the following cities: Norwich, and Attleborough.

City	Problem Type	Report Time
Norwich	Phone	11 days ago
Norwich	Phone	14 days ago
Attleborough	Internet	1 month ago
Norwich	Total Blackout	2 months ago
Norwich	Total Blackout	3 months ago
Norwich	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hellesdon, England

Latest outage, problems and issue reports in Hellesdon and nearby locations:

• 
  Dan Church (@dan_v_fat) reported 15 minutes ago from Norwich, England

  @O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2

• 
  Kevin the carrot (@Kjvincent1979) reported 17 minutes ago from Costessey, England

  @O2 4g network speed of 0.5 mbps so virtually non existent

• 
  nchnthman (@nchnthman) reported 22 minutes ago from Norwich, England

  @O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?

• 
  Chris Greenfield (@chris_greenf) reported 26 minutes ago from Wymondham, England

  @EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!

• 
  David Griffin (@davegriffin1233) reported 30 minutes ago from Norwich, England

  @jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem

• 
  Matthew Caputo (@MatthewCaputo_) reported 31 minutes ago from Norwich, England

  @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

• 
  𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣 (@LancePaters1) reported 33 minutes ago from Brundall, England

  @O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.

• 
  Nick Murrell (@nick_murrell) reported 35 minutes ago from Thorpe St. Andrew, England

  20 minutes in a call queue to be cut off again, your customer service is as bad as your phone signal @O2 #o2

• 
  Louise Smith (@LouSmi2) reported 41 minutes ago from Taverham, England

  So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help

• 
  Liam Killington (@Killi87) reported 44 minutes ago from Scottow, England

  @SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....

• 
  Matthew Caputo (@MatthewCaputo_) reported 51 minutes ago from Norwich, England

  @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

• 
  Adam Carpenter (@1985ACarpenter) reported 52 minutes ago from Hellesdon, England

  Hey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!

• 
  Daniel Rayner (@raybagslfc) reported 53 minutes ago from Spixworth, England

  @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

• 
  Francisco Opazo (@frankopazo1) reported 57 minutes ago from Blofield, England

  Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)

• 
  Miss Emily Anarchy (@MsEmilyAnarchy) reported 57 minutes ago from Norwich, England

  @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DEAN (@1975THORPE) reported 5 minutes ago

  @O2 Absolute joke hows that work when app was down all day

• 
  Jon Bulgin (@JonBulgin) reported 8 minutes ago

  @O2 O2 you should be ashamed. Never used priority before and never will again. Who got the tickets then if you couldn’t get in the app? @peterkay_co_uk your tickets will have been bought by bots/touts who will now profit from your fans. What do you say?

• 
  Nylah (@Nylah31718104) reported 11 minutes ago

  @ChavdaKrishan @O2 I almost gave up when I got no help from support team luckily someone here referred me to @techrecovery01 on twitter and he got it fixed for me all thanks to him. Contact him now and get yours fixed.

• 
  David Sutherland (@Gotham68) reported 12 minutes ago from Carnoustie, Scotland

  @O2 what’s wrong with the Priority app ? Apart from the Peter Kay farce yesterday, unable to login, put in my number, add the code when prompted and then it kicks me back to the start up screen again @EE wonders about a good deal

• 
  Conor Scullion (@conor_scullion1) reported 12 minutes ago

  @O2 How have all tickets been sold whenever the website and app have crashed all day yesterday. The website is still not working. Something very suspicious about this

• 
  Stephen Hall (@stephen020373) reported 12 minutes ago

  @O2 why is the Priority app still not working properly? Keep being asked for my number for a code and then loops again

• 
  Jonathan⚔️ (@JonathanBa11) reported 16 minutes ago

  How ******** has resale websites got Peter Kay tickets and I’ve been refreshing the app for 24 hours and haven’t been able to log in. @O2 #O2Priority what a piss take!!

• 
  Nylah (@Nylah31718104) reported 16 minutes ago

  @treewill69 @O2 I almost gave up when I got no help from support team luckily someone here referred me to @techrecovery01 on twitter and he got it fixed for me all thanks to him. Contact him now and get yours fixed.

• 
  Kanza (@ChallengeKanza) reported 18 minutes ago

  @sean_ruddy_1 @O2 It is still down for me!

• 
  Posh Red (@posh_red) reported 18 minutes ago

  @O2 The app is still down, can’t log in to it & can’t even log in to my O2 account, think it might be time to check out EE, maybe then I will get 4G at football too