O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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VOOT
(@voottelecom) reported
@JamesMarriott @O2 🤔 that's very unusual. Definitely call O2 and ask. When we do business ports we usually get Sims that aren't live. The port happens on a set day and usually advised in advance. Strange they didn't issue a port date. Make sure they've not set up as a new number
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DA_shots
(@shots_da) reported
@O2 I have had no signal all day - what’s going on???
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Siobhan Wright
(@siobhan_wright1) reported
@O2 We don’t always have access to WiFi so this tips aren’t very useful, I’m just wondering if you’re working to fix the problem and what the actual problem is?
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Shaan
(@15shaan_) reported
@O2 Never have I experienced a company like this they do not care about their existing customers all they do is Take Take Take
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Pheel-it to the top please mate
(@goblinshagger) reported
@O2 told 6 times to cancel my order, promised it would be done yet here we are with a DPD delivery email
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Stephen Anderson
(@saj_anderson) reported
@Doug_Paulley @ubereats_uk @O2 May I ask why your Claire Home have not taken the opportunity to set up some kind of mechanism to stop this problem from occurring? I know it is not their fault of course and know it isn’t the point.
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David Walker
(@ddbelle47) reported
@O2 Yes, Calls & texts are ok, but the issue must be more than the network being busy, as there are not that many people in these coastal resorts at present. It’s not BH yet and I’ve had 4 days with virtually no Internet. I wish to make a complaint 🤨
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GEMMA BOND
(@missscreenboo) reported
@O2 Really unhappy with ky revent transfer to O2 for business .. have zero phone signal or Internet anywhere. I'm missing business calls and cant even call my voicemail to get messages. called into the store and they were VERY unhelpful or apologetic.. please advise
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Ron Palsy
(@PalsyRon) reported
@O2 having issues - run out of data and myo2 wont let me add any data, its just a info box telling me I've recently changed my tarrif.
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Farley
(@farleyamanda) reported
@BBCWatchdog @Ofcom O2 has shown an inability to deal with a simple contract change. I've been charged twice now for 2 services despite contacting @o2 for over a month before the switch. I've spent hours on phone to customer services & either been hung up on or had no follow up