O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ami
(@ami9463) reported
@O2 can you please help me, ordered a new phone last night was next day delivery but says now not coming till Monday ? I didn’t sign up for that I could of went into store and got it this morning 😡
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Kate Smith
(@KatePinkSmith) reported
Will never understand why the @O2 mobile phone reception around Ecclesall Road is ABSOLUTELY DIRE! 🙄😳😩
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Sean humphries
(@Turbobuddah) reported
@O2 what's happened to O2? Up until about a year ago the network was fine. Now the signal around Stroud is pathetic. Can be on full 4G+ and unable to connect, even on quiet days everyone I know is planning on leaving the Network. Whatever cell tower you have is basically a potato
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Lee @ Anfield Rd #7 #L4
(@forzareds1892) reported
@O2 you should employ another delivery firm as @DPDgroup_news are useless and don’t even knock on the door, simply drive off and say ‘nobody was in’. We are in lockdown FFS and a house full of people! Disgraceful service. Won’t be ordering again.
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Rouge Noir (-----------)
(@Jules_Clarke) reported
@O2 ive tried to top up a sim , and failed, over phone, and also need give you a pac code. I tried three times to top it up. Failed three times. Help me here please.
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S80 JGO D5
(@D5S80) reported
@O2 @Ofcom MY NAME IS JOHN O'MELIA. ABSOLUTELY DISGUSTING SERVICE THIS FIRM OFFERS. MISSING/DELETED CALL LOGS #CUSTOMERDATAPROTECTION THIS IS WHY CALLS ARE THERE TO PROTECT CUSTOMERS #ILLEGAL SENDING THREATENING LETTERS AND BAILIFFS LIKE #MOORCROFTDEBTRECOVERYLIMITED
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Lee @ Anfield Rd #7 #L4
(@forzareds1892) reported
@O2 @DPDgroup_news We paid extra specifically for a delivery today as it’s a very important purchase. They didn’t even knock on our door, simply drove away as they could not be bothered. They have therefore delayed it to tomorrow which causes us major issues. You should take your business elsewhere
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DPDgroup
(@DPDgroup_news) reported
@forzareds1892 @O2 It seems like we have not yet received your DM, please send us one so we can assist you with the issue. Kind regards.
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Mindy Jagpal
(@JagpalMindy) reported
@O2 I’ve never used this code before
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Lawrence Hopkins
(@LaurenceHopkins) reported
@O2 Paris network is only 3G and absolutely useless and suggestions on 4G or 5G please? #O2 #bettercoverage #please