O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Fryers
(@MattFryers) reported
@O2 is there anyone available to help me out urgently please
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Madisan Kelsey✌️
(@MadisanKelsey) reported
@O2 I’ve switched it on and off again and it’s still not working😬
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Chloë
(@chloewally94) reported
@CharlyLC @O2 Me too — @TheatreTokens can you help?
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Tommy
(@Wombletom) reported
@MadisanKelsey @O2 I’m having exactly the same problem.
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𝐢𝟐𝐛𝐚𝐛𝐚
(@i2baba) reported
from
Swindon, England
@O2 services (my O2 app and web page) are down causing inconveniences since yesterday!
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loo58
(@moaningminnie58) reported
@O2 APP not working cant pay my bill??
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Redandburied
(@redandburied) reported
@o2 why is it taking so long to get my new phone/SiM card up and running? 3 days so far. Same network same network. Help desk not helping
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David jones
(@Jonesdg4) reported
@O2 is there a problem logging in to my o2. Haven’t been able to log in for 2 days now!
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God of Coffee, feel me stir!
(@CoryMacRae) reported
@O2 I spent a lot of time calling you late month to cancel my account with you. Eventually I got through to someone who confirmed it was all cancelled. Today I get an email from you with this months bill! Honestly, what is happening here?? Oh, I cancelled the direct debit!
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John_Blackwell
(@John_Blackwell) reported
@O2 I've made NO changes to our account. The 'emergency calls only' message just suddenly appeared. I've repeatedly tried turning my phone on and off, but to no avail. There's been NO help so far