O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Jayne Sibthorpe✨
(@LauraaSibthorpe) reported
@O2 is there a network issue? I’ve had no service now for about an hour 😭
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Milo Tindle
(@MiloTindle9) reported
@angelazhay @EnglandRugby @O2 Tbf, the box kicking was EJs tactic hoping May on the wing would chase. Boring rugby. We always seem to struggle with 9s. So much talent at youth level but never materialises at Senior international level.
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ParodyNPC
(@gangouskhan) reported
@O2 @TheFCA Seems like a habit, anytime I request a copy of the complaint they read my messages then kick me off into a queue. Do O2 think if they keep treating me like rubbish I will give up and go away?
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Kev
(@KevinQivo22) reported
Hi @O2, why is 4G always faster than 5G in Manchester? Is there a problem with the network there and will it be sorted once we pay you 17% more from April?
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Nitroman Bring back B4🇬🇧🇨🇦🇺🇲🇦🇺🇳🇿🇮🇱
(@Nitromanuk) reported
@O2 I've had enough now. I can't get in contact. Tried every possible way. My local mast has been down 6 weeks.
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Lewis Hardwick
(@lewis_hardwick) reported
The fact @O2 need to post an eSIM is laughable. The fact that my physical SIM randomly disconnected without warning is a massive annoyance. Not good for a new customer experience...
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Maths_with_Martin
(@Maths_with_M) reported
A 17.3% increase is insulting @O2 (thanks for the email today) 22+ years as a customer from the days of "Genie", and this is not the time to be hitting customers hard with unreasonable price hikes. What's your profit margin on this increase? 100% scandalous.
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Milo Tindle
(@MiloTindle9) reported
@angelazhay @EnglandRugby @O2 Have to look to the future. Youngs was never my cup of tea; way to slow getting the ball away and obsessed with the box kick.
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Name cannot be blank
(@Peteish) reported
The 5G/4G in Tiverton is so bad, I have to knock my phone down to 3G to just send WhatsApp messages!! Sort it out @o2!!
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robhicky
(@robhicky) reported
@Gavlar321 @EnglandRugby @O2 Well he had a poor attempt at tackling Rees Zammit a couple of weeks back and was second best to him most of that game I thought