O2

O2 Outage Report in Hellesdon, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hellesdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hellesdon, Norfolk, England 11/26/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hellesdon, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hellesdon, England

Latest outage, problems and issue reports in Hellesdon and nearby locations:

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • raybagslfc Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mrandmrssharman chloe (@mrandmrssharman) reported

    @O2 Change time of tickets going live today then and get issues sorted ! Ive been logged out of app and can’t get back in so frustrating!!

  • SeanMaddocks13 Sean Maddocks (@SeanMaddocks13) reported

    @O2 20 mins into pre sale and app still down. Shambles of a company

  • DavidAK79 David Kelly (@DavidAK79) reported

    @jenbingham88 The app has been down since 8.30 this morning.. @O2 are in panic mode

  • Reddevil_United Jay 🇾🇪 (@Reddevil_United) reported

    @O2 I hope you're removing your fees for this 'service'

  • J999Y J999Y (@J999Y) reported

    @O2 unable to access my o2 account is your website down??

  • louwakey Louise Wakefield (@louwakey) reported

    @O2 @peterkay_co_uk Shame the app is down 😫

  • terrihudsonuk Terri Hudson (@terrihudsonuk) reported

    @O2 Please stop telling us to keep trying and tell us what you are doing to fix this and when it will be working properly.

  • Samrxound3 Sam (@Samrxound3) reported

    Peter Kay tickets going for 500 quid already on resale 🥲🥲🥲 **** you @O2 and absolutely **** you @viagogo

  • Tanykaxx Tanyka (@Tanykaxx) reported

    The one good thing @O2 and @virginmedia has to offer was priority tickets and they have managed the **** all over that this morning as well. #PeterKayTickets #o2down

  • MBYouth Alastair Middlemist (@MBYouth) reported

    @william91080 @O2 The rest of us cannot even login to O2 Priority to even join a queue.