O2

O2 Outage Report in Hellesdon, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hellesdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hellesdon, Norfolk, England 01/28/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hellesdon, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich and North Walsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorth Walsham Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hellesdon, England

Latest outage, problems and issue reports in Hellesdon and nearby locations:

  • raybagslfc Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • MsEmilyAnarchy Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

  • Killi87 Liam Killington (@Killi87) reported from Scottow, England

    @SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jenbo_29 Jen 💙 (@jenbo_29) reported

    In Scarborough and not the middle of the Antarctic but can’t get an signal on @O2 meanwhile my mother on EE is having no issues. Pretty annoyed to be honest.

  • AndrewJamesB82 Andrew (@AndrewJamesB82) reported

    @LeftBack2 @O2 I’m also having issues. A quick Twitter search of O2 4G reveals a LOT of people are. Like Jeffrey says, don’t be patronising & admit there’s an issue somewhere. For me, it’s breach of contract

  • bi68495599 Birdman (@bi68495599) reported

    @O2 poor connection issues in San Jose whilst roaming hardly any connection! Not impressed!

  • andreasvass100 andreasvass100 (@andreasvass100) reported

    @O2 i booked BTTF (for October this year) but the voucher for access to the VIP lounge simply didn’t load - now says I’ve used but I haven’t been yet! Any help much appreciated

  • StevenDarwin11 Steven Darwin (@StevenDarwin11) reported

    @O2 your signal in St Helens sucks a massive bag of *****!

  • Melissaminogue4 melissa young (@Melissaminogue4) reported

    @O2 still not happy the service I’ve been given not happy customers

  • CaroleGriffit13 Carole Griffiths (@CaroleGriffit13) reported

    @O2 why do I keep getting emails from O2 billing me for a sim card that I have never used and cancelled by phone? The person I spoke to advised me to cancel the direct debit, which I did, and refunded me for the first bill, but still they keep coming!

  • SmallCharityFR Fiza #BehindYouSkipper (@SmallCharityFR) reported

    @O2 hi, I just tried using a priority code for Odeon and it’s not working

  • akpsnow Snow (@akpsnow) reported

    @O2 Hi, I can't connect to any cellular network in the USA, despite having O2 travel on my account. Any ideas? Thanks

  • jack_mck22 Giacomo (@jack_mck22) reported

    I’m bored of how bad phone signal is it’s embarrassing @O2