O2 outages and service status in Hellesdon, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hellesdon, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Hellesdon, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Phone | 2 months ago |
|
Norwich
|
Phone | 2 months ago |
|
Attleborough
|
Internet | 3 months ago |
|
Norwich
|
Total Blackout | 3 months ago |
Community Discussion
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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David Griffin (@davegriffin1233) reported from Norwich, England@jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣 (@LancePaters1) reported from Brundall, England@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Francisco Opazo (@frankopazo1) reported from Blofield, EnglandDear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Adam Carpenter (@1985ACarpenter) reported from Hellesdon, EnglandHey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!
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Matthew Caputo (@MatthewCaputo_) reported from Norwich, England@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Chris Greenfield (@chris_greenf) reported from Wymondham, England@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Nick Murrell (@nick_murrell) reported from Thorpe St. Andrew, England20 minutes in a call queue to be cut off again, your customer service is as bad as your phone signal @O2 #o2
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Kevin the carrot (@Kjvincent1979) reported from Costessey, England@O2 4g network speed of 0.5 mbps so virtually non existent
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Liam Killington (@Killi87) reported from Scottow, England@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Louise Smith (@LouSmi2) reported from Taverham, EnglandSo I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Dan Church (@dan_v_fat) reported from Norwich, England@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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Daniel Rayner (@raybagslfc) reported from Spixworth, England@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo (@MatthewCaputo_) reported from Norwich, England@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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nchnthman (@nchnthman) reported from Norwich, England@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Viridis (@Lord_Viridis) reported@O2 @alibongo54 Hahahaha oh my god. FIX YOUR APP. ITS NOT US. Ticket ref CIT-A390334
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The Music Man (@DavidJa51216245) reported@O2 No. It serously affected my work so i went with another provider. Id been with you and your previous incarnations for 30 years! Do you rememember Genie? Thats how you started and i was with you since then and so the service i received from you and sending balifs is disgusting
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giuseꕤ (@kitty_lover3435) reportedday 1 asking for a ticket for a london show😭 literally any date any seat is ok, pls help im lowkey desperate, been a fan for 12 years and ive never seen her live @TeamAriana @O2 @TicketmasterUK xx
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CHRIS (@CHRIS196213) reported@1stSimona @O2 Agree since merger it’s awful all of it signal app the lot. We are also with virgin for tv and broadband and that’s awful too
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Graham Style (@grahamstyle) reported@SkyNews I'm not surprised @O2 is the worst rated complaint company. 6th March open an account with Virgin Media. 22th went on holiday, O2 just decided without notice to close the account. Been back for over a month, calling O2 every single day, complaints and fraud, nothing. Any help?
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Autumn Powell (@AutumnPowell21) reportedSince getting my new phone I'm getting untold spam calls! @O2 please help
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Hayley Laura (@LilHay) reported@O2 @JohnSharp1975 My god so rather than actually dealing with people and their issues. You’re responding to random messages where there isn’t an issue!? This is shocking!
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Lauren 🦋 (@LaurenRose94_) reported@O2 what are the hours of your live chat support please? I need to speak to someone but I don’t have time to wait 3 hours on live chat this morning so I wanna know if I’ll have time this evening?
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TopBoy Gooner (@Philysmok) reportedWhy are there so many barriers put up by you @O2 I think it’s poor that it states that after you buy the bolt ons your get a text or email regarding the purchase and how cancel but I got nothing why is this???
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Jamie Nichole Watkinson (@Ohmygodjammie) reported@O2 trying to set up e-sim on my new phone but it says I have to contact o2 to do it but I can’t ring up o2 because got no signal on both phones. Help?