O2

O2 Outage Report in Hellesdon, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hellesdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hellesdon, Norfolk, England 11/30/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hellesdon, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hellesdon, England

Latest outage, problems and issue reports in Hellesdon and nearby locations:

  • raybagslfc Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Rachel_Coombs Rachel (@Rachel_Coombs) reported

    @O2 hi I’ve requested my PAC code. What else do I need to do to let o2 I’m leaving? The chatbot / help page suggests I need to ring you too??

  • Rachel_Coombs Rachel (@Rachel_Coombs) reported

    @O2 hi I’ve requested my PAC code. What else do I need to do to let o2 I’m leaving? The chatbot / help page suggests I need to ring you too??

  • Rachel_Coombs Rachel (@Rachel_Coombs) reported

    @O2 hi I’ve requested my PAC code. What else do I need to do to let o2 I’m leaving? The chatbot / help page suggests I need to ring you too??

  • Rachel_Coombs Rachel (@Rachel_Coombs) reported

    @O2 hi I’ve requested my PAC code. What else do I need to do to let o2 I’m leaving? The chatbot / help page suggests I need to ring you too??

  • Rachel_Coombs Rachel (@Rachel_Coombs) reported

    @O2 hi I’ve requested my PAC code. What else do I need to do to let o2 I’m leaving? The chatbot / help page suggests I need to ring you too??

  • Rachel_Coombs Rachel (@Rachel_Coombs) reported

    @O2 hi I’ve requested my PAC code. What else do I need to do to let o2 I’m leaving? The chatbot / help page suggests I need to ring you too??

  • jessicataylor_x jessica💕 (@jessicataylor_x) reported

    @O2 Hi, is there an issue when trying to check out? Trying up upgrade but everytime I get to pay the upfront amount it says “failed” I’ve tried multiple cars and apple pay each time it says there’s an error? Thank you

  • Rachel_Coombs Rachel (@Rachel_Coombs) reported

    @O2 hi I’ve requested my PAC code. What else do I need to do to let o2 I’m leaving? The chatbot / help page suggests I need to ring you too??

  • jessicataylor_x jessica💕 (@jessicataylor_x) reported

    @O2 Hi, is there an issue when trying to check out? Trying up upgrade but everytime I get to pay the upfront amount it says “failed” I’ve tried multiple cars and apple pay each time it says there’s an error? Thank you

  • jessicataylor_x jessica💕 (@jessicataylor_x) reported

    @O2 Hi, is there an issue when trying to check out? Trying up upgrade but everytime I get to pay the upfront amount it says “failed” I’ve tried multiple cars and apple pay each time it says there’s an error? Thank you