O2 Outage Report in Hellesdon, Norfolk, England

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Full Outage Map

Problems in the last 24 hours in Hellesdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

1. 

   Phone (47%)

2. 

   Internet (31%)

3. 

   Total Blackout (14%)

4. 

   E-mail (4%)

5. 

   Wi-fi (3%)

6. 

   TV (1%)

Live Outage Map Near Hellesdon, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich and North Walsham.

City	Problem Type	Report Time
Norwich	Total Blackout	10 days ago
Norwich	Phone	17 days ago
North Walsham	Phone	20 days ago
Norwich	Internet	one month ago
Norwich	Phone	2 months ago
Norwich	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hellesdon, England

Latest outage, problems and issue reports in Hellesdon and nearby locations:

• Matthew Caputo (@MatthewCaputo_) reported 2 minutes ago from Norwich, England

  @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

• Miss Emily Anarchy (@MsEmilyAnarchy) reported 8 minutes ago from Norwich, England

  @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

• Daniel Rayner (@raybagslfc) reported 38 minutes ago from Spixworth, England

  @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

• Matthew Caputo (@MatthewCaputo_) reported 46 minutes ago from Norwich, England

  @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• Andrew Westgarth (@apwestgarth) reported 2 minutes ago

  Another @O2 BlueMondays and I've won yet another magazine subscription :/ Grateful for the opportunity to play but never seem to win anything else :)

• Andrew Westgarth (@apwestgarth) reported 2 minutes ago

  Another @O2 BlueMondays and I've won yet another magazine subscription :/ Grateful for the opportunity to play but never seem to win anything else :)

• Dylan Davidson 🏳️‍🌈 (@DylanDavidson2) reported 2 minutes ago

  @Willowstorm247 @O2 They will tell you that they can’t do monthly payment once it’s cancelled I had a huge issue a few months ago took me about 6 weeks to get it sorted

• Andrew Westgarth (@apwestgarth) reported 4 minutes ago

  Another @O2 BlueMondays and I've won yet another magazine subscription :/ Grateful for the opportunity to play but never seem to win anything else :)

• Andrew Westgarth (@apwestgarth) reported 12 minutes ago

  Another @O2 BlueMondays and I've won yet another magazine subscription :/ Grateful for the opportunity to play but never seem to win anything else :)

• Dylan Davidson 🏳️‍🌈 (@DylanDavidson2) reported 13 minutes ago

  @Willowstorm247 @O2 They will tell you that they can’t do monthly payment once it’s cancelled I had a huge issue a few months ago took me about 6 weeks to get it sorted

• Andrew Westgarth (@apwestgarth) reported 17 minutes ago

  Another @O2 BlueMondays and I've won yet another magazine subscription :/ Grateful for the opportunity to play but never seem to win anything else :)

• Andrew Westgarth (@apwestgarth) reported 23 minutes ago

  Another @O2 BlueMondays and I've won yet another magazine subscription :/ Grateful for the opportunity to play but never seem to win anything else :)

• Andrew Westgarth (@apwestgarth) reported 23 minutes ago

  Another @O2 BlueMondays and I've won yet another magazine subscription :/ Grateful for the opportunity to play but never seem to win anything else :)

• Andrew Westgarth (@apwestgarth) reported 26 minutes ago

  Another @O2 BlueMondays and I've won yet another magazine subscription :/ Grateful for the opportunity to play but never seem to win anything else :)