O2

O2 Outage Report in Hellesdon, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hellesdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hellesdon, Norfolk, England 01/21/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hellesdon, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich and North Walsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorth Walsham Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hellesdon, England

Latest outage, problems and issue reports in Hellesdon and nearby locations:

  • LancePaters1 𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣 (@LancePaters1) reported from Brundall, England

    @O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.

  • Killi87 Liam Killington (@Killi87) reported from Scottow, England

    @SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • raybagslfc Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

  • MsEmilyAnarchy Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England

    @O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • al_malika86 riches ❤️ (@al_malika86) reported

    @DKRMartyn @O2 Talk to @iFox97 they helped me when support services wouldn’t help me🥺..

  • _mark_parsons Mark Parsons (@_mark_parsons) reported

    @rockNrowell @O2 @MartinSLewis They are a disgusting company. My contact is cheap, just £8 but I won’t be staying, giffgaff and Tesco use the same network and no in contract price rises. Just vile.

  • FormulaRaychie Rachie 🌸 (@FormulaRaychie) reported

    @VeritasFilia27 @O2 I'm going to do the same. I keep missing phone calls and not getting texts as signal is bad.

  • VeritasFilia27 Anne Marie (@VeritasFilia27) reported

    @FormulaRaychie @O2 I know. Will be looking to reduce my tariff and then leave them. It's not like I even get a good service in my area to justify it 🙄

  • boshbashbish_ Bish Bash Bosh (@boshbashbish_) reported

    Cancelling my @o2 contract today was the best feeling! How to lose a customer in 10 seconds.. “We’re going to rip you off because we can…” “Good luck with that, I’ve just come out of contract. Bye O2, hello sim free @VOXI_UK 👋”

  • chrisw333 CHW (@chrisw333) reported

    @birminghamb6 @O2 O2 are unbelievably ****. EE seem to be the best and Vodafone decent too

  • LockdownCyclist Lockdown Cyclist (@LockdownCyclist) reported

    @2wheelsnot4 @O2 @Ofcom That’s why I don’t feel bad about using u-switch to get the cheapest deal.

  • Olfkante Budget Hulk (@Olfkante) reported

    @PlatypusVP @O2 Oh great, Twitter notifications are broken... I'll probably move to Tesco mobile or something similar, whatever is cheap

  • TechMyLifeVideo Simon Betts (@TechMyLifeVideo) reported

    @ChrisWilmshurst @O2 Hang on, you pay per call and per text?

  • Chad25216451 Chad (@Chad25216451) reported

    @O2 17% price hike yet you can only deliver 3G signal??? F*ck off O2 you thieving c*nts