O2 Outage Report in Hellesdon, Norfolk, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (53%)
-
Internet (29%)
-
Total Blackout (11%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
-
Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
-
Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
-
𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
-
Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
-
Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
-
Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
-
Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Shane Deville
(@ShaneDeville86) reported
Can you help with an error when trying to apply for tastecard via priority? @O2
-
EM
(@emmadventures) reported
Really disappointed with @AXS_UK and @O2 for not providing accessible tickets for O2 priority events and then neither responding to emails / requests for support. Are your disabled customers not allowed the same opportunities as your abled customers?
-
Beth ☀️
(@bethbutlerxo) reported
@O2 Why do system limitations stop you from acknowledging your customer service is appalling? 3 attempts to get a refund of money you shouldn’t have even taken. Disgusting.
-
Here’s Johnnie
(@Heres__Johnnie) reported
Why ******** have @virginmedia and @O2 made signing into your account so ******* difficult, who ever came up with this signing in **** is a complete ******* idiot, I can’t even get to the password page, instead I have to verify my account every single time
-
Hannah Lawrence
(@htattersall) reported
@o2 are making it almost impossible to cancel Disney +. It is draining to go through all the steps only to have it not work.
-
B91
(@BPCP91) reported
@O2 recently got new 17pro which you get an extra with Disney is not coming up unsure if it is previously because i am paying for it but wont let me cancel now or manage
-
Just Another Smith 🏴🇬🇧
(@JustSmith01) reported
@supermanelfc @O2 You’re about the only person they have delivered too so far. The customer service is none existent!!! @02
-
ᑭᗩRᗩS …
(@parasnperry) reported
@O2 i never got my taste card from priority offer, can you help please?
-
Daniel Sugden
(@dansug85) reported
@O2 customer service is non existent! Victim of fraud on 9/9 call you as soon as it happened and you said yeah all fine all accounts closed and nothing to pay! 4 bills for fraudulent accounts for over £80 each! The go on chat as no one to take call cuts off after 90 mins wait
-
Jay
(@iJayB8) reported
@W93Ryan @O2 Really bad, I’m the same ordered mine 1pm with a sales associate for release day ! order is still processing. Told me they would call back tomorrow to see if I’ve got any updates