O2 Outage Report in Hellesdon, Norfolk, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at O2
O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Dan Church
(@dan_v_fat) reported
from
Norwich, England
@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Evans
(@snavenai) reported
@GStebson @DeScrappycat31 @O2 They're not the only networks. Phone Coop usually do well with ethical advertising. In the hypothetical situation that *every* company advertised on GB News (which they'd be insane to) you'd pick the one who used them least or were first to pull support.
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¡ Gerónimo !
(@jabuklon) reported
Hiya @virginmedia and @O2 . Long-term customer here. I sincerely hope you won't advertise on #GBNews #DontFundGBNews
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Tracey Beck
(@traceyannebeck) reported
@StopFundingHate @O2 As a mobile customer, please #DontFundGBNews by advertising with them .
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Craig Barnes
(@Barnesy_27) reported
@dojjey @O2 I switched from o2 because they’re ****. Why are you so scared of a new channel that hasn’t yet broadcast
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Tony Jackson
(@JacksonT0ny) reported
Hey @O2 I’ve been a loyal customer for a very long time Please do not advertise on GB News If you do, my next upgrade will be with someone else, whose values I share #DontFundGBNews
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ford saxon
(@ford_saxon) reported
@notanna1 @O2 With the track record of all the losers backing this fascist type assault on the free media, O2 will gain custom. More people support freedom than oppose it
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Danielle L. Sheerin
(@DanielleSheerin) reported
@o2 I have no complaint about your service, but will immediately switch supplier if you advertise on GBNews. #DontFundGBNews
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Phoenix 🔥💙
(@CitizenEurope1) reported
@WaitingWriter @DariaHassQT @O2 What an idiot. How much evidence do you need when it comes to Andrew Neil?
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Scot
(@scotwilliams) reported
Hi @O2 I have been using your service since you took over from BT Cellnet 20 years ago. But I will switch my service provider immediately if I hear of one O2 commercial on that channel. #DontFundGBNews
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Shivaji Jadhav 🌹#3.5% 🖤 #FBPE #RejoinEU
(@Shivajihimself) reported
@kiasazand @splodders @O2 Dear Vodafone I have been your customer since 1996 and I would ask you not to advertise on GBN other wise I will have to consider moving to another provider