O2

O2 Outage Report in Hellesdon, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hellesdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hellesdon, Norfolk, England 02/03/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hellesdon, Norfolk, England

The most recent O2 outage reports came from the following cities: Norwich and North Walsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorth Walsham Phone
United KingdomNorwich Internet
United KingdomNorwich Phone
United KingdomNorwich Internet

Community Discussion

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O2 Issues Reports Near Hellesdon, England

Latest outage, problems and issue reports in Hellesdon and nearby locations:

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • raybagslfc Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • fairyb16 Deborina (@fairyb16) reported

    @O2 #O2RoamFreely I am in Italy with no network and no web chat support please help urgently

  • leah_marie89 Leah (@leah_marie89) reported

    @o2 no signal in almost 2 days. Is this ever getting rectified?

  • BrianMcCaffr Brian McCaffrey (@BrianMcCaffr) reported

    Hmm.. Just figured out I been paying @O2 for a tariff I've never used for nearly 2 and half years. ******** say NO REFUND. Greedy Feckers !

  • Rebecca55369142 Becca🌈 (@Rebecca55369142) reported

    @O2 in Weymouth network down haven’t even been getting 3G can’t get calls or messages if not connected to wifi all my family on o2 and there’s are the same

  • Ben46291729 Ben (@Ben46291729) reported

    @O2 Can I get a refund as My data hasn’t worked for about 6 months when I am out and about O2 is the worst provider #o2 #****

  • slutyexpresso bob (@slutyexpresso) reported

    @O2 That doesn’t solve my issue tho as I have reset my Apple Watch and the only option I get is to buy another plan when I already have one active

  • Moonfiyah Moonie (@Moonfiyah) reported

    @O2 24 hours since I first logged my query and asking for help and nothing - how do I log a complaint? @Ofcom One of the worst network providers for customer service

  • GauriJindal Gauri Jindal (@GauriJindal) reported

    @O2 I have the priority pass for the Phoebe Bridgers concert tonight in London. How do I get to the priority line? Could somebody help us?

  • Ben46291729 Ben (@Ben46291729) reported

    @O2 Can I get a full refund as I haven’t had any data when I am out and about for the last 6 months worst phone provider fact #O2 #****

  • Rixonred15 Covid Red🇸🇬 (@Rixonred15) reported

    @O2 When is my next bill ready. Had to pay £7 frì night to top up twice. Bit harsh for a loyal customer one thinks 🤔🇸🇬