O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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lightless
(@illenialswift) reported
@O2 Hi, I've recently switched to O2 and I'm trying to port over my old number - I've filled out the form twice now and no luck. Any help?
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Justice for the people JFP
(@sexy_slug) reported
@EnglandRugby @O2 Why is furbank always in these? Not even in the squad and has never been a key player
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Louise23476
(@louise23476) reported
@O2 I have no more time to waste on this and you have my money which is terrible customer service. Please advise me on an email address?
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Paul Pugsley
(@PaulPugsley) reported
@O2 obviously by the lack of response to my earlier tweet @o2 are not very good at customer service mores the point don’t even care.
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Darren Summerscales-Heard
(@dazza7850) reported
@tomlister @O2 I’m in the same boat. Pay ridiculous amounts of money for 4 devices and they can’t keep me with signal
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Ed
(@egg_ay) reported
@JoeSturman @virginmedia @O2 Virgin Media are awful for cust service. caught them lying as got 2 different stories when our WiFi went down for 4 days. Refused to compensate us even though we work from home full-time. Call centre staff let slip they screwed up a fix, they denied there was even an issue online
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Victoria anderton
(@Victoriaandert6) reported
@O2 why am I paying £73 per month for a completely unusable service?!?!
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Ben Ellis
(@bcxllis) reported
@O2 can someone help. I’m having problems with my free Odeon ticket. I’ve sent a DM yesterday evening.
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Diz Frat
(@dizzyfm) reported
@O2 Called this morning. Told port failed,my details stuck. How come when I called twice yesterday both agents said was ok??todays agent 35mins terrible customer service, us repeatedly explaining our problem as didn’t understand then tries to upsell us products #poorcustomerservice
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Dina Parmar
(@tweepy_pie) reported
@O2 @bcxllis Having issues with my o2 priority odeon. Second week running now!