O2

O2 Outage Report in Hellesdon, Norfolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hellesdon, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hellesdon, Norfolk, England 03/05/2026 05:50

March 05: Problems at O2

O2 is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hellesdon, Norfolk, England

The most recent O2 outage reports came from the following cities: Attleborough and Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomAttleborough Internet
United KingdomNorwich Total Blackout
United KingdomNorwich Total Blackout
United KingdomNorwich Phone
United KingdomNorth Walsham Phone
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hellesdon, England

Latest outage, problems and issue reports in Hellesdon and nearby locations:

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from Norwich, England

    @Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2

  • raybagslfc Daniel Rayner (@raybagslfc) reported from Spixworth, England

    @O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mrtuition frank (@mrtuition) reported

    @O2 There are NO standard seats available at Orpington so there are no ‘free’ seats!! Pls help

  • kristianlisle kris (@kristianlisle) reported

    @O2 @UswitchUK By far the best network . Disappointed today I got a call to upgrade but prices too high . The sale person wouldn't let it go trying to sell me a tariff for a tablet and then even a watch . Your price was cheaper online than what she offered 🤔.

  • stephen_harvey Stephen Harvey (@stephen_harvey) reported

    @O2 I’m having trouble using the Odeon Monday code, can you help?

  • TWRHQ Chris Brooke 😷 wear a mask (@TWRHQ) reported

    A new customer of @O2 &, less than 24hrs in, already cancelling my contract. JFC they are useless. On top of everythig they've switched off their entire customer service syatem, so no one can speak to anyone/get anything resolved. Excellent business choice, @virginmedia.

  • RichJ1980s Rich Puttick🇬🇧🇪🇺 (@RichJ1980s) reported

    @Angel_McLachlan @O2 Hey sorry to jump on your post but did you get this sorted, I’m in the exact same situation and you’re the only other tweet i have seen about this issue

  • muirhead_wendy Wendy Muirhead (@muirhead_wendy) reported

    @O2 free cinema voucher never works!!!

  • sirplumb Andy (@sirplumb) reported

    @O2 Hiking mobile bills by 11.7% hiding behind R.P.I of 7.8% and annual increase of 3.9% really poor. You didn’t have to, then you give an example of a mobile bill of £8.00 so it doesn’t look bad. Who has an £8.00 mobile bill? #o2 #o2rinsingcustomers

  • bawstobrexit BawstaeBrexit #JohnsonOut (@bawstobrexit) reported

    ******* @O2 a 10%+ rise in mobile phone contracts from April .... You're taking the complete piss 😡😡😡😡😡

  • LouD1991 Louise Dearlove (@LouD1991) reported

    @Fatmess77 @O2 They are a total joke! Customer service is the worst I have ever dealt with.. well non existent! Just keep getting fobbed off with waiting 48 hours for a manager call back. Total joke!

  • KathrynLauren_0 Lauren👩‍👦‍👦✨🧚🏻 (@KathrynLauren_0) reported

    @O2 when I try to turn my WiFi calls on it says I have to contact o2 can someone help please