O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ash
(@Ash996060922922) reported
@bodycombateer @O2 O2 acting up 2day, where I live its completely down.
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sammy dixon
(@sammyoafc) reported
@O2 how can we contact you with no wifi and no signal? I emailed to be told we are not on a certain list so they can't help 😭 Store were less than helpful
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Glen Davey
(@UKCasp) reported
@O2 as like many customers that have been with you a long time and are utterly disgusted at your greed for your shareholders by hiking prices next April I will be looking for a new provider - greed while others struggle is a very bad way to run a business!!!
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matthew monaghan❌️
(@mattmon87) reported
Hi ive had an email saying ive won a £100 ticketmaster voucher but the code ive been sent does not work, help please as it says ibe got untill thursday to claim @O2
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Bec
(@BecThisisbeckie) reported
Name something more infuriating than @o2 signal 😤
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❗🧀💀
(@JonnyGray13) reported
@O2 why can't I sign in? Because you want everyone on a virgin ID?
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Omari Caro
(@Omaricaro) reported
@O2 I was told I would be called yesterday after speaking to a member of your team on Thursday about changing my tariff. I never received the call and now can’t get through on the phone
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Ian prime
(@Prime_number82) reported
@O2 hi, i have been trying to use your live chat to cancel my account, but i have been waiting hours, everytime someone is available and i get a notification that someone is available, when i go back in, it chucks me back to the ai assistant to start again, this is awful
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Charlie C
(@devils_refugee) reported
@o2 your online help is rubbish. Speaking to someone is really hard work. I’m also looking to change my plan and I am being offered ones double what I pay now. What’s going on?!
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K T
(@cerichoke) reported
@O2 hi. Priority code for Vue tickets says expired when the terms say it must be redeemed by 13th November which is next week. Any help with this?