O2 outages and service status in Hellesdon, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hellesdon, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 5: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Daniel Rayner (@raybagslfc) reported from Spixworth, England@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo (@MatthewCaputo_) reported from Norwich, England@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Miss Emily Anarchy (@MsEmilyAnarchy) reported from Norwich, England@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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nchnthman (@nchnthman) reported from Norwich, England@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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Dan Church (@dan_v_fat) reported from Norwich, England@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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Adam Carpenter (@1985ACarpenter) reported from Hellesdon, EnglandHey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!
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Nick Murrell (@nick_murrell) reported from Thorpe St. Andrew, England20 minutes in a call queue to be cut off again, your customer service is as bad as your phone signal @O2 #o2
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Liam Killington (@Killi87) reported from Scottow, England@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Chris Greenfield (@chris_greenf) reported from Wymondham, England@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣 (@LancePaters1) reported from Brundall, England@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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David Griffin (@davegriffin1233) reported from Norwich, England@jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem
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Francisco Opazo (@frankopazo1) reported from Blofield, EnglandDear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Kevin the carrot (@Kjvincent1979) reported from Costessey, England@O2 4g network speed of 0.5 mbps so virtually non existent
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Matthew Caputo (@MatthewCaputo_) reported from Norwich, England@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Louise Smith (@LouSmi2) reported from Taverham, EnglandSo I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Misfits World 🎮📸🕹🎦 (@MisfitsWorld20) reported@princessmel_87 @O2 Some kinda spin to win thing now & they say its only in the app but as u know when u click to enter it automatically opens to the mobile Internet which they now say isn't where it's meant to be, hopefully they'll fix it & give another chance to everyone,
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Jasmine Chandler (@JasmineRisely) reported@O2 Hi - yes it’s saying it’s all fine. What else can I do? My signal is shocking at the moment everywhere but others on o2 aren’t having the same issue.
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Hardeep Dhani (@HardeepDhani) reported@fatz68 @O2 Got the same issue
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elizapdushku #SaveOURNHS #JoinAUnion (@elizapdushku) reported@O2 @johnboy2806 I've been having the same problem all day too
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chris (@chrishughesuk) reported@O2 got my son an Apple Watch as a gift and customer services say you won’t enable an airtime sim as it wasn’t purchased from o2. Is this right??
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VillaChicken (@AVFCMadrid27) reported@O2 @o2 obviously the signal is so bad i cant check it. Can you please check yrselves why central Harpenden (shopping, parking etc) does not have a useable 5g signal? I am going to change networks as are many other users because we cant even pay to park, shop etc
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Mr J (@Mr__J_J) reported@ad_moran4 @EE @O2 O2 signal is very bad, masts always going down, they now offer an extra charge if you want signal to use the new satellite scheme.
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Julie Wong E (@Landygirl87) reported@O2 I can’t get through 2 customer service off my PAYG phone. 4445 keeps sending me to top up phone but it failed to top up 2 £10, but £20 has been taken from my bank account. HELP! Can’t receive text either.
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Sarah Loughran (@SarahDruscilla) reported@O2 Thanks I used it & we get “good outdoors”. That is a definite reduction in service as it used to be good in & outdoors. Why have we experienced a reduction in service?
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ianpike.bsky.social 🏴 (@IanPike) reported@O2 @SoMoonstruck The same, is there an issue with the app as Blue Mondays offer isn't loading?