O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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The Real Slim Hayley
(@babyrat36) reported
@O2 @I ported my phone no from virgin to o2 which I’ve had for over 15 years. The pac ported over, I lost virgin service but o2 is still no service. Despite emails & phone calls & rebooting phone I still have no service. I will escalate complaint and also #ofcom HELP asap 🙏🏼
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olivia-jane'
(@olivia_bicknell) reported
@O2 I brought tickets for my parents for Xmas but they're in my name is that going to be an issue?
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Arthur Pendragon
(@KingArthurKNGT) reported
@O2 piss poor coverage of the UK strikes again. Even on 4G internet won’t work. What’s the point in them even being an active provider. Their service is terrible, as a company they don’t care for loyalty and have piss poor customer service.
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andy filby
(@andyfilby) reported
@O2 seriously you have the worst customer service of any of the mobile phone companies. Dm also sent, no reply again 😡🤬
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Matthew Hyndman
(@MatthewHyndman1) reported
@camjeffers @O2 They are horrendous my elderly mother was left without a mobile 4 7 weeks phone call after phone call fobbed off no service. They only black listed my mother's handset by mistake no apology nothing!
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Victims Voice
(@victimsvoice73) reported
After being with @O2 for many years since they merged with @virginmedia both me and my father whose on @virginmedia are having problems connecting all the time and as he’s 79 and we both need the phone think it’s time to change when contract ends really worries me unreliable
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andy filby
(@andyfilby) reported
@O2 I need some help with fraud. I've sent emails, made phone calls , sent Dm's and tweets but still nothing from o2.ive literally had enough, I've been the victim but feel like the criminal. Fraud is a serious crime but still nothing from o2 😡
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Abby
(@AbbyVictoria15) reported
@O2 Hi, my PAYG number is saying 'Sim not provisioned'. Please help. Thanks
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The Duke
(@Triggerhappy76) reported
Hi @o2 I’ve still not received my volt benefits yet, can you help please?
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David Hawkins
(@superssonic) reported
@O2 still cant get priority to work app logins in then crashes and says to login again wont do anything more. 2 days now come on sort it out