O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich and North Walsham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| North Walsham |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David N
(@NewD_THFC) reported
@O2 17% increase in price mid contract? Absolutely disgusting, once my contract is up I will never get a phone contract with O2 again. Hopefully all your other customers feel the same because of this disgraceful decision. Yes it's in the contract, but still ridiculous
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We Are Villa
(@Villabelieve) reported
@jodielouiseart @O2 @EE are just as bad, however mine is only going up 14.4% as they go by CPI not RPI, still a disgusting amount mind
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✈️🌍
(@James220201) reported
@O2 Hey O2 Go **** yourself and your recent increase. A bill that's £48 of mine is now ALMOST £60? Ah I forgot there's clearly no cost of living increase. Let me guess. Your CCO is getting a wage increase? You can all rot lmao. I ain't paying it I couldn't care 🙃.
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Jim
(@JimWiltshire1) reported
@KarlGarratty @O2 @GarethTurpin Every company puts their prices up in April. It’s shite.. mobile providers make it up as they go along, I’d been with Vodafone for 10+ years yet wanted to charge me more for the same phone and deal as a mate of mine who was a brand new customer.
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Andrew Farrimond
(@FurryMound) reported
@o2 with an extortionate price rise, when they can’t even fix their horrific network issues. Price rise from April, fortunately out of my contract in June. Straight back to @EE
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Paul Ward
(@pauldward) reported
@O2 - I only switched to your network in December, and you’ve just emailed me to say my tariff is increasing by 17.3%! I will only have had four months on the agreed tariff at the point of increase! @MoneySavingExp is there anything I can do about this?
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Umair Ahmed
(@m333ruu1) reported
@O2 you ******* advisors are a bunch of ***** no ******* regard for customers. 4 times i explained to the **** why i call and why i want to make a complaint and this ***** frustrated me and decided to hang up the phone you mother *******.
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Mark
(@MarkBCars) reported
Every year, without fail, @O2 bill goes up! 17% increase!! My service doesn't improve 17.3%, on top of all the other increases. #o2 - Another UK Robbery increase.. Wonder what o2's profits are and will be.. #Theives #SeeYa
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leylo
(@theleylands) reported
@O2 you’ve chosen short-term greed over customer retention with your 17.3% price increase. Like thousands of others, I will be leaving you l as soon as my contract expires. Your CEO is Turpin my name but unlike his ancestor, ****, he’s robbing the poor to feed the rich.
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leylo
(@theleylands) reported
@O2 @ChrisJAH27 They are busier than usual counting all the profits from ths 17.3% price increase they’ve just imposed on customers whilst continuing to provide an appaling service