O2 Outage Report in Hellesdon, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hellesdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hellesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hellesdon, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hellesdon, England
Latest outage, problems and issue reports in Hellesdon and nearby locations:
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Maddal
(@Maddal7) reported
@O2 Currently in 🇫🇷 no issues whatsoever 👍
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@jono_vix
(@jono_vix) reported
@allpointseastuk please help!!! I tried purchasing tickets to Gorillaz yesterday afternoon using the @o2 priority benefit before it expired however @AXS_UK website didn’t allow any orders to be placed due to website issues. Please can i have a code to make my order today?
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Connor Pacheco
(@Connor_Pacheco) reported
@O2 so your offer for All Points East with O2 Priority has expired and the website was down for over 5 hours yesterday before the offer expired. Any chance for an extension to rectify the problem?
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****** Carter
(@Lolita_Carter) reported
@O2 I have called 3 times spoken to 3 different customer service officers the call has cut off 3 times 🙄
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James Butler
(@JamesButler_) reported
@O2 @the_picketts It wasn’t over when we were all trying to buy them though. Are you going to offer us a solution? This should have been sorted yesterday.
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Kevin English
(@KevinEnglish16) reported
Having big issues with the service I'm getting from @O2 and they have been an absolute nightmare to deal with. Was told to report it to their complaints department and I've been waiting nearly 2 week's on a reply or phone call from them. All you get is an automated response.
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Amy Hughes
(@amyjhughes_) reported
@AXS_UK @O2 have been trying to book tickets for All Points East using the Priority offer but the link isn’t working…will the offer be extended due to the website being down?
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Lucy Buckerfield
(@lbuckerfield1) reported
@O2 attempting to buy disclosure all points east tickets with Axs using the Priority app code and link but the link comes up as not valid. Do you know what the issue is?
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Patrick Connolly
(@pc0nn) reported
@O2 @AXS_UK Trying to get tickets for All Points East via O2 Priority, but website is down. Offer ends at midnight tonight. Can you help, please?
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Lois t
(@Looby_T) reported
@O2 @mmasnapshotuk Hi @O2 - we weren’t able to check out due to axs’s whole website being down. Can the offer be extended for the people who tried to contact you yesterday and got no reply?