O2 Outage Report in Hayle, Cornwall, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hayle, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 01: Problems at O2
O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Hayle, Cornwall, England
The most recent O2 outage reports came from the following cities: Camborne, Redruth and Penzance.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hayle, England
Latest outage, problems and issue reports in Hayle and nearby locations:
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Matt (@matt_saunders_) reported from Marazion, England
@cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?
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Matt (@matt_saunders_) reported from Marazion, England
@cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.
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Matt (@matt_saunders_) reported from Marazion, England
@cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.
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Terry Whaley (@TerryWhaley13) reported from Redruth, England
How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit
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Lisa-Marie (@BrownieLB_1) reported from St. Ives, England
@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
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Lisa-Marie (@BrownieLB_1) reported from St. Ives, England
O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
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Sophie Osborne (@loupop81) reported from Penzance, England
@O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐
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Lisa Brown (@BrownieLB_1) reported from St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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raymond badgery (@raymond_badgery) reported from Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Johanna Ryan (@joanna2267) reported from Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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mamon (@silentobsello) reported
@O2 I have tried that multiple times, there’s still no signal for me in the entire G1 area.
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Dana Wycliff (@razzlededazzle) reported
@O2 what is going on with your network? As it is, your network has become steadily unreliable with more and more dead zones popping up but today, I’ve been barely able to get a signal at all. Definitely going to be looking into going elsewhere as soon as my contract expires.
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Ryan Naidoo (@RyxnPxe) reported
@O2 Spent 30 minutes on the phone to them and the payment failed on their system as well. Tried several cards. Been a customer for years but now likely I’ll cancel and move to another provider. Making this far too difficult
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sajid basher (@chussnee) reported
@O2 I have been winning on blue Monday but never received the prizes
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Christian Duncan (@craniosurgeon) reported
@JamiePinner @O2 @rw_83 Still no O2 signal and I can’t access my account because I can’t receive text!! Beginning to think there’s an issue with the SIM card or associated account.
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Jason Rennie (@jren207) reported
@O2 Lost service this morning. Can't use Wi-Fi calling either. Says "Emergency calls only". It's as if my eSIM has stopped working. Trying to get in touch with anyone at O2 is hopeless. Please can you restore my service?
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Jason Rennie (@jren207) reported
@rw_83 @O2 Having the same issue. Lost service around 5am this morning. I know it's not a coverage issue as Wi-Fi calling doesn't work either. It's as if my SIM has stopped working. I use an eSIM, I wonder if the rest of you use eSIMs too? Trying to contact O2 is useless.
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beth (@bethargg) reported
I can’t even communicate how angry @EE have made me, do not give these ppl your money. They don’t care if you’ve been a loyal, well paying customer either, can’t wait to switch to @O2 😩😩
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Christian Duncan (@craniosurgeon) reported
@JamiePinner @O2 @rw_83 Ditto. Wife’s phone on O2 is fine-I get no signal/mobile WiFi anywhere.
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#HelloMyNameIs Chris 🇬🇧 💙 (@ChrisLincoln80) reported
@JamiePinner @O2 My phone often shows 3/4/5G signal but apps don’t work And then have issues joining WiFi