O2 Outage Report in Hayle, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hayle, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hayle, England
Latest outage, problems and issue reports in Hayle and nearby locations:
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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Sophie Osborne
(@loupop81) reported
from
Penzance, England
@O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.
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Terry Whaley
(@TerryWhaley13) reported
from
Redruth, England
How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jenscrine
(@jenvalentine86) reported
@stephvelasquezz @O2 Nor me. 2 months into a phone contract, only 22 to go, worst decision I made.
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Rick
(@r_ic_k_tweets) reported
@O2 Hi, I do have a My O2 account already, when I click on Sign In and enter my details, it just brings me back to the sign in page again. If I click register it asks for my number then suggests I log in with my existing O2 account, which brings me back to the loop as above.
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Kerri
(@Kerri_NM) reported
@O2 my phone service has been shocking for ages now (phone mast near me isn't working). Any ideas when this will be fixed? Your engineers have allegedly been working on it for at least a fortnight .
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bailey
(@Bailey_Energy) reported
@O2 No signal AT ALL all day, what’s going on? I live in Ealing.
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Jemma
(@jem_jem_13) reported
@O2 Still not been helpful at all still no service shocking!!!!
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Simon
(@Simon_wwfc) reported
@O2 any chance of speaking to someone who is actually willing to help?! I’ve been with o2 for 8 years and no issues. The last week has been a total shocker getting my issue resolved once and for all.
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Kerry Matthewman
(@kerrymatthewman) reported
So @O2 there is a fault in a nearby mast. Apparently won’t be fixed anytime soon as birds are nesting. The service I am paying you for, on 4 handsets, is not available. Do I get a refund?
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Mark Jeapes
(@markjeapes) reported
@O2 24th August and use it for music and work calls, such good quality sound I’m really impressed and such good service from you guys
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steph.
(@stephvelasquezz) reported
@O2 Nothing works! It’s awful signal
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Mateo Alejandro
(@Malejandrop1) reported
@O2 it is embarrasing how your customer services is so unwilling to help those who were affected by the pandemic and that had to move out from the country... they can't seam to help me out to end my contract and your website is a loop! A massive company and 0 care!