O2

O2 Outage Report in Hayle, Cornwall, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hayle, Cornwall, England 01/28/2026 05:15

January 28: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    @O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying

  • BrownieLB_1 Lisa Brown (@BrownieLB_1) reported from St. Ives, England

    @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2

  • raymond_badgery raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • loupop81 Sophie Osborne (@loupop81) reported from Penzance, England

    @O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐

  • joanna2267 Johanna Ryan (@joanna2267) reported from Perranporth, England

    @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MoranRizzey Sharon Moran (@MoranRizzey) reported

    @SkyHelpTeam @SkyUK @O2 I've got no b/band, no phone, can't use the internet, can't work from home and being told it won't be fixed until the 16th 17th, how is O2 is also down, no signal, no internet and will be down for the same time due to planned maintenance.. a whole week?

  • jembuddie Joan (@jembuddie) reported

    @O2 how about answering my complaint 15 days, 2 emails and 24 hours on you chat!

  • stardustsmelts stardust’s magical melts (@stardustsmelts) reported

    @O2 Is there a known issue with mobile signal in the BB7 area? Week 2 of no signal and was told this afternoon it was fixed but it’s not.

  • Louise23627388 Louise O (@Louise23627388) reported

    @O2 You would do better to help elderly people you are causing great stress too! The stress of your call centre is causing my dad to be hospitalized

  • SR_ARUN_ SR (@SR_ARUN_) reported

    @O2 Worst customer service. Check DM. Reactivate ESim immediately

  • nishaaaaaaah1 nxx (@nishaaaaaaah1) reported

    @O2 getting a little fed up of receiving no responses for my emails and messages. Your service is shocking. This is how you treat a customer of over 20 years. Might be time to change company I think!!!

  • andrewsmith766 Andrew Smith (@andrewsmith766) reported

    @O2 your signal is terrible, even using mobile data.

  • Shadows_by_char Shadows_by_charlotte (@Shadows_by_char) reported

    @O2 my number still hasn't been transferred to my new sim and I've had my phone for 3 days! Any idea what I can do? Help!

  • MarkBatchelor2 Mark Batchelor (@MarkBatchelor2) reported

    @O2 I can’t seem to apply the discount from the priority app for Disney+ to my Disney+ subscription. Can you help please?

  • TheRealMr_K Mr K (@TheRealMr_K) reported

    @__YoungForever_ @O2 i had the same issue - uninstalling the app and then reinstalling it seems to have solved the issue