O2

O2 Outage Report in Hayle, Cornwall, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hayle, Cornwall, England 12/04/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • raymond_badgery raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    @O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying

  • joanna2267 Johanna Ryan (@joanna2267) reported from Perranporth, England

    @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

  • BrownieLB_1 Lisa Brown (@BrownieLB_1) reported from St. Ives, England

    @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

  • loupop81 Sophie Osborne (@loupop81) reported from Penzance, England

    @O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?

  • TerryWhaley13 Terry Whaley (@TerryWhaley13) reported from Redruth, England

    How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Teeq8 Teeq (@Teeq8) reported

    @O2 Luckly I'm still waiting g for my phone, my usage is well within my allowances, so that's no excuse for an increase. Thanks but I'll be changing network, heard @VodafoneUK have a great deal with the galaxy 22 Ultra

  • holliecopas Hollie (She/her) (@holliecopas) reported

    @kimberlyjrainey @O2 Absolutely the same here! My pay doesn’t increase with inflation.. thanks a lot @O2, so poor of you

  • Louise63544316 Louise (@Louise63544316) reported

    @O2 awful service, take out a phone and contract then cancel it the saw day I received the phone, sent the phone back all confirmed. Then receive threatening emails and texts saying I owe them money!! I didn't even activate the phone!!!! If this goes against my credit

  • Antwa_gardner Ant Gardner (@Antwa_gardner) reported

    @nwarhTehT @O2 Luckily my old phone still has my mums priority logged in so I could have got them otherwise I'd hav had the same issue

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 If I buy a contract for someone else like a family member or a friend and they pass away can I cancel the contract without exit fees? Due to the bereavement?

  • Louise63544316 Louise (@Louise63544316) reported

    @O2 The phone has been returned and I have been refunded for the payment I made upfront, the problem is your system billing me for things I no longer have and have already cancelled. I've spoken to someone who said it's a system error but this does not help when it's my credit file

  • K_GKennedy Katy Kennedy (@K_GKennedy) reported

    @O2 Hi I have tried on both WiFi and 4G and on my phone and desktop? I just need the code so that I can actually login to my priority account but it’s just not sending me the code

  • DrRoppyRop 🦹‍♀️💙Vicky💙🐘 (@DrRoppyRop) reported

    @allyc375 @O2 This is beyond a joke, O2 she needs a phone. Your customer service isn’t good enough. If you can’t find the phone from the rubbish DPD, send her another. This isn’t good enough.

  • Rachel_ASmith Rachel Smith (@Rachel_ASmith) reported

    @O2 Help please. My elderly uncle has been subject of fraudulent action with someone taking out a mobile phone contract in his name. He has received letters threatening enforcement action despite customer services and fraud team promising to stop these. Can someone help?

  • SociallyAwks15 Lucy (@SociallyAwks15) reported

    @O2 I just downloaded the app and logged in using the Virgin login button. Entered user and pass its asked for my number, which they'll send me a 6 digit code. I havent received this text. Tried wifi and 4g but no luck. Its not urgent, just wondered if others are having same issues