O2 Outage Report in Hayle, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayle, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hayle, England
Latest outage, problems and issue reports in Hayle and nearby locations:
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
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Sophie Osborne
(@loupop81) reported
from
Penzance, England
@O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐
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Terry Whaley
(@TerryWhaley13) reported
from
Redruth, England
How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Elena Georgieva
(@GeorgievaEV) reported
@O2 Have you used your phone abroad before? - Yes, I currently work abroad and haven't had issues using my phone. The connection is terrible though despite full coverage on my phone. 3/
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Jake Snape
(@JakeTheSnape) reported
@O2 Is there an issue with the website? I'm awaiting updates on an order for collection but it's stuck on processing. Not going to have time to collect at this rate and might as well have picked next day delivery.
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Jilly
(@jilllll372) reported
@O2 please can you resolve this issue. Store manager Newcastle has set up 3 accounts in my name for 3 iphone 13’s which i dont have and he wont cancel contracts !!! #o2 #fraud
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Mike Carter
(@mikos) reported
@O2 Can you confirm that there is a mast issue and that your engineers are aware of it? Do you have an ETA for it to be working again?
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john dowley
(@JD2960) reported
@virginmedia @O2 Been testing download speed on Ookla for the past fortnight. Why am I paying for 1Gb BB but getting less than a tenth of that???? Premium service???
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Phil Swales
(@PhilipCSwales) reported
**** @o2 and their medical apartheid venue entry policy. You are a disgrace.
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Kisz
(@Kiszcat) reported
@O2 The only order number I have is the Virgin Media one and when I phoned your customer service department with that after a 40 minute queue, I was told very rudely that nothing could be done with it and it was Virgin's problem.
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James Madelin
(@jamesmadelin) reported
What started out badly - a customer support issue with @O2 - has ended well. They picked up my grumpy tweet, hopped to DM, then were super helpful and prompt..... Thanks and nicely done! (still some issues to address with the phone support though)
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Rachel Herod
(@rachel_herod) reported
@O2 @mikos I have no signal and according to your website its fine in my postcode... obviously its not! Thank got for WiFi. I pay a lot of money a month for a **** website with duff info. Great work o2
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♥♥єmmα♥♥
(@EmmaSaidThis) reported
@O2 Hi, I've upgraded my phone now, but I will try it on my mum’s Huawei P Smart that was also having the same issue and get back to you.