O2

O2 Outage Report in Hayle, Cornwall, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hayle, Cornwall, England 11/18/2025 15:00

November 18: Problems at O2

O2 is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • loupop81 Sophie Osborne (@loupop81) reported from Penzance, England

    @O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐

  • joanna2267 Johanna Ryan (@joanna2267) reported from Perranporth, England

    @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

  • raymond_badgery raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • BrownieLB_1 Lisa Brown (@BrownieLB_1) reported from St. Ives, England

    @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gbowmancharlton George Bowman (@gbowmancharlton) reported

    @O2 Your company is a joke! Spent ages trying to get a phone problem sorted when mine stopped charging quickly after less than 2 weeks, no response. Super quick to send out a threatening missed payment letter though! Won’t say which payment, or the date it was due was missed (1/2)

  • SissyTeee Sarah Taylor (@SissyTeee) reported

    @O2 The signal in HD9 4AP has been absolutely dreadful month after month and a lot of the time we have no signal at all. It’s very disappointing as it is always the same problem - a phone mast near you isn’t working. Is there any end in sight to this?? A new/fully repaired mast??

  • ciaramcevoy81 Cìara McEvoy (@ciaramcevoy81) reported

    @O2 you really need to sort out your customer service advisors, one on the phone tried to make out I was a liar today because I found a better deal with a new provider.

  • robotormonkey Al (@robotormonkey) reported

    @O2 why is your signal@so terrible, doesn’t matter where im working I get 3G and not the 5G im supposed to, if I’d known it was this bad I’d never have switched

  • MartynGould Martyn David Gould (@MartynGould) reported

    Hey @O2. I placed an order with your Huddersfield store earlier today and the replacement SIM is not in my bag. I can't call the store as my existing SIM is now disabled. Can you call them and ask them if they have my SIM please? I'm miles away now with no phone service :(

  • JohnCarnBHX J (@JohnCarnBHX) reported

    @AshScrivens @EE @O2 Don't touch 02 at all the signal is ****, I'm on 3 and have no issues at all.

  • Misscheekyvodka Jo 💙 (@Misscheekyvodka) reported

    @O2 your service is shocking

  • morgs4mountains David Morgan (@morgs4mountains) reported

    So sad to have to leave @EE today. I phoned & asked if I could have a SIM only deal as my contract has ended & keep EU roaming. Advised that I cannot. Now an @O2 customer & the sigh that the @EE employee gave as I told him as to why was heart wrenching. What are you doing EE?

  • Crutch_88 Crutch (@Crutch_88) reported

    @AshScrivens @EE @O2 I’ve never had a problem with 02

  • gbowmancharlton George Bowman (@gbowmancharlton) reported

    So glad I took out a contract with @O2 earlier this year. Been trying to get a response about my phone being ridiculously slow to charge since end of April (not even two weeks old at that point)- nothing. willing to send a harassing letter when a payment is missed though! AVOID!