O2

O2 Outage Report in Hayle, Cornwall, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hayle, Cornwall, England 02/04/2026 05:15

February 04: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • joanna2267 Johanna Ryan (@joanna2267) reported from Perranporth, England

    @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

  • BrownieLB_1 Lisa Brown (@BrownieLB_1) reported from St. Ives, England

    @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

  • loupop81 Sophie Osborne (@loupop81) reported from Penzance, England

    @O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐

  • TerryWhaley13 Terry Whaley (@TerryWhaley13) reported from Redruth, England

    How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit

  • raymond_badgery raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    @O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsClark1889 Mrs C (@MrsClark1889) reported

    @O2 and @tescomobile when are you going to get the persistent mast issues in the HD9 (Meltham,West Yorkshire) sorted once and for all? People trying to work at home and constantly have no network coverage!!!!! Its not good enough!

  • KutiAdrian A.J (@KutiAdrian) reported

    @O2 I was sold insurance on the premise of next day replacement. But after making a claim, there has been a courier issue and my replacement has been stolen from their depot. I have been told I have to wait 5 wrk days for investigation

  • yesmina43628521 yesmina (@yesmina43628521) reported

    @RyanAAllan @O2 In my honest opinion, I think there's a good chance of recovery, I suggest you reach out to globaltec_consultant on Instagram they helped me recover my account which was locked a week ago, So that's pretty much the only viable option you've got amongst he can help you

  • emsjc1 emma cunningham (@emsjc1) reported

    @O2 So until then i can't use my phone? There are no 02 gurus available within a 20mile radius and if i request a callback they aren't going to be able to call me as that is one of the problems ??

  • DracorumOrder Dracorum Order (@DracorumOrder) reported

    .@virginmedia Is there an outage in Croydon? I have multiple neighbours who are experiencing connectivity issues today. Also frustrating to have @O2 backup hit with similar issues too. Is this merger going to be a disaster?

  • _OfficialWils Wils. (@_OfficialWils) reported

    @O2 Could you help me please, the back of my iPhone is damaged and the glass has cracked badly, I have insurance with you guys would it be possible to get it fixed please?

  • RyanAAllan Heather Chandler (@RyanAAllan) reported

    @O2 I cannot contact your customer service telephone number, and I cannot log in to my O2 account to use the live chat feature. I need to discuss why I can’t access my account, can you please help?

  • PAULLONGSTONE PAUL LONGSTONE (@PAULLONGSTONE) reported

    @O2 is priority down?

  • vishal_thanki Vishal Thanki (@vishal_thanki) reported

    @O2 My mobile data has not been working this morning in the TW6 post code area. Can you please confirm if this is a known outage and when it will be fixed?

  • shadowstar240 Sarah Marie Jones (@shadowstar240) reported

    @O2 Are there issues in the SA15 area? I've had no signal at all (emergency calls only) for at least an hour and when I check the network status, it just says that there is a lot of traffic in the area. If that's the case, I'd expect at least some signal!