O2 outages and service status in Hayle, England

Problems in the last 24 hours in Hayle, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

• 
  Lisa-Marie (@BrownieLB_1) reported 2 minutes ago from St. Ives, England

  @O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying

• 
  Terry Whaley (@TerryWhaley13) reported 17 minutes ago from Redruth, England

  How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit

• 
  Lisa-Marie (@BrownieLB_1) reported 28 minutes ago from St. Ives, England

  O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2

• 
  Matt (@matt_saunders_) reported 32 minutes ago from Marazion, England

  @cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?

• 
  Matt (@matt_saunders_) reported 35 minutes ago from Marazion, England

  @cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.

• 
  Matt (@matt_saunders_) reported 48 minutes ago from Marazion, England

  @cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.

• 
  Sophie Osborne (@loupop81) reported 48 minutes ago from Penzance, England

  @O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐

• 
  Johanna Ryan (@joanna2267) reported 56 minutes ago from Perranporth, England

  @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

• 
  Lisa Brown (@BrownieLB_1) reported 57 minutes ago from St. Ives, England

  @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

• 
  raymond badgery (@raymond_badgery) reported 58 minutes ago from Camborne, England

  @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Playle (@neilpop) reported 14 minutes ago

  @O2 what is going on??? Still no update on my phones, no one answering at your “phone” store and even your so called “resolutions” team won’t give me an update! I guess you feel the money is in the bank so don’t have to bother with any level of customer service?

• 
  Aarti (@aartik13) reported 15 minutes ago

  @O2 appreciate your help. Not able to get through anyone on the chat. I've already paid my bill and got a notification to pay again. This needs to be resolved and corrected in your system that is sending me reminders.

• 
  DavidDunninguk (@daviddunninguk) reported 16 minutes ago

  @O2 So there is a nationwide problem of poor signal strength then? It’s literally everywhere I’ve been this week from Hastings to London to Edinburgh. It can’t go on. I will be looking at other options this weekend after 35 years with you.

• 
  Mark Bloomfield (@ExNHSorthopod) reported 23 minutes ago

  @O2 Your agent just tried to tell me that RECEIVING International Call (I.e. from outside UK) whilst in UK (I.e. NOT roaming) on my O2 registered mobile (UK domestic customer) is chargeable. What?! No, should NOT need any ‘bolt on’! Charging me as described above is ILLEGAL!

• 
  seadaisy (@seadaisy81) reported 25 minutes ago

  @O2 dealt with some truly awful members of your team today trying to now make a formal complaint via email and get my phone back and no one will give me an email address please sort this out asap

• 
  Why_So_Serioz? (@why_so_serioz) reported 27 minutes ago

  @EnglandRugby @O2 Every director of England Rugby Union needs to be sacked. Firing the most successful coach of recent generations. Keeping the current worst one. Culture always comes from the top and English rugby is in shambles.

• 
  John Burrows (@John34968211) reported 31 minutes ago

  @O2 I’ve done that You are looking into it so say👀👀👀 I am the account holder 2 months and more you’ve failed to fix this issue👀👀👀

• 
  Adrian Kesby (@kesbyac) reported 31 minutes ago

  @O2 I just want to change tariff to 10GB plan. I’m with Virgin Media so that becomes 20GB which is perfectly adequate. Sim Onlys are circa £15 which is fine but was told in store that I can’t port my number on the same network!

• 
  Mitul Chauhan (@themoogler) reported 33 minutes ago

  @O2 Thank you for getting back to me. After nearly a week of trying (and failing) to get anywhere she eventually managed to buy a new phone in an O2 store and have her cards unblocked. All very stressful and unnecessary so she will make an official complaint when she has time!

• 
  Red_Army (@MUFC_Red_Army_) reported 37 minutes ago

  . @O2 What's the bloody point of having your satellite connection option when it never works.