O2

O2 Outage Report in Hayle, Cornwall, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayle, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hayle, Cornwall, England 01/20/2026 05:50

January 20: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.

  • joanna2267 Johanna Ryan (@joanna2267) reported from Perranporth, England

    @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    @O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying

  • raymond_badgery raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • TerryWhaley13 Terry Whaley (@TerryWhaley13) reported from Redruth, England

    How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit

  • loupop81 Sophie Osborne (@loupop81) reported from Penzance, England

    @O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐

  • BrownieLB_1 Lisa Brown (@BrownieLB_1) reported from St. Ives, England

    @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

  • BrownieLB_1 Lisa-Marie (@BrownieLB_1) reported from St. Ives, England

    O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • at_trela Agnieszka Trela (@at_trela) reported

    @O2 after being with you for 10 years I have been scammed by your team. Your people promised me the deal just to sign me up for another sim and never update the profile. Never experienced anything like that before. Scam!

  • Happyengland79 Shana Hendry (@Happyengland79) reported

    Surprise surprise @O2 is down again! Can't even make calls now. I see a court appearance in your future to give your customers refunds in the areas you don't care about. Company run by idiots that can't do their job a provide the service that's been paid for #evidenceforombudsman

  • nigel_big_sexy DJ NIGEL ANGELO (@nigel_big_sexy) reported

    @O2 the worst customer service in the world

  • lucie_jane1999 Lucie Jane (@lucie_jane1999) reported

    @O2 why is our data not working on our phones

  • lizbiz1980 Elizabeth Broom (@lizbiz1980) reported

    @O2 I have a voicemail, but every time I go to access the voicemail service I get put through to the top up service, it's been like that for a few days now ...

  • HannahMatha Hannah Mathers (@HannahMatha) reported

    @O2 why does your support number from chat say 24 hours? It’s not!

  • nasrudin900 Nasrudin Hussein (@nasrudin900) reported

    @O2 just arrived abroad and the o2 sim isn't working. I'm in Europe so I'm surprised it's not working.

  • Os1434391159 Os14 (@Os1434391159) reported

    @O2 hey. You have been taking a monthly withdrawal from me for years. I do not use the sim at all and have not done since 2018. How do I cancel when I have no details?

  • mustafa1060913 Sajad Hussain (@mustafa1060913) reported

    @O2 you have an obligation to tell customers the truth , if you fail to do this it is therefore your responsibility to make it right . This is what effective customer service should be . I'm still waiting for you to make it right for me

  • aamylb amy bartram (@aamylb) reported

    @O2 could someone help me with logging into myo2 please. It sends me round in a ‘verify your email’ loop even though I have verified it.. thanks!