O2 outages and service status in Hayle, England

Problems in the last 24 hours in Hayle, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hayle, England

Latest outage, problems and issue reports in Hayle and nearby locations:

• 
  Johanna Ryan (@joanna2267) reported 6 minutes ago from Perranporth, England

  @O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account

• 
  Matt (@matt_saunders_) reported 7 minutes ago from Marazion, England

  @cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?

• 
  Lisa-Marie (@BrownieLB_1) reported 13 minutes ago from St. Ives, England

  @O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying

• 
  Matt (@matt_saunders_) reported 14 minutes ago from Marazion, England

  @cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.

• 
  Sophie Osborne (@loupop81) reported 20 minutes ago from Penzance, England

  @O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐

• 
  Lisa-Marie (@BrownieLB_1) reported 23 minutes ago from St. Ives, England

  O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2

• 
  raymond badgery (@raymond_badgery) reported 28 minutes ago from Camborne, England

  @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

• 
  Lisa Brown (@BrownieLB_1) reported 45 minutes ago from St. Ives, England

  @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

• 
  Terry Whaley (@TerryWhaley13) reported 49 minutes ago from Redruth, England

  How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit

• 
  Matt (@matt_saunders_) reported 51 minutes ago from Marazion, England

  @cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  freja💐HIT THE WALL (@minorlyabrams) reported 4 minutes ago

  @barelyleftmybed @O2 @TicketmasterUK oh yeah sorry i’m an idiot , yeah that’s strange

• 
  Yeo (@MissWhyOh) reported 4 minutes ago

  @O2 after 20+ years I’m waiting for my number to port to another network. It’s been one thing after the other over the years - poor signal, poor service, the issue with the iPhone XR that you dragged out for months, and the very sneaky price increase

• 
  ele (@eleonorasworld) reported 11 minutes ago

  @O2 Hi, every time I try to log in to my The O2 account on the app, I get the message "Oops, incorrect email or password." And I have to change my password every time I log in. This has been going on for months, you should do something to fix it

• 
  DataEatsWorld (@dataeatworld) reported 13 minutes ago

  @maxkarpis Switched from @O2 to Revolut Mobile a few months ago and couldn't be happier. The service works flawlessly, roaming has been excellent while travelling, and the whole experience has been refreshingly simple. The only problem is that O2 is still charging me despite my number having been successfully transferred. I have proof from Revolut that the porting was completed months ago. Trying to get it resolved has been nearly impossible. Every time I contact O2 support, I end up speaking to an outsourced Indian call centre and nobody seems able to fix the issue.

• 
  Lizzie Love (@LoveMeLizzie10) reported 14 minutes ago

  The new o2 Blue Mondays is absolute toss. Was bad enough when the prizes were 25% some random company, but now you don’t actually get anything @o2

• 
  CPFC J (@cpfcjc) reported 14 minutes ago

  Anyone else having issues with @O2 not responding to customer emails? Reception has been awful for months. I go into the shop & the staff say, "Yeah, we know it's the mast on top of a block of flats & don't know when it will be fixed." So I email twice and still get no answer.

• 
  I.C (@IanCockerill2) reported 16 minutes ago

  @O2 has anyone else ever had a promise that O2 would call to sort out a serious mistake on their part, only for them not to call at all? Clear lack of customer service response demands another complaint! This company wouldn’t know customer service practice if it fell on its head!

• 
  Jenny Cockett (@jennyc14) reported 17 minutes ago

  @O2 blue monday not working for me, it says try again later. I've been trying all morning! Do you have a problem?

• 
  MAMY🍄 (@Savanagirl) reported 18 minutes ago

  @O2 I have sent a message too for the same issue

• 
  Mark Shurmer (@riffraffmark) reported 22 minutes ago

  @O2 My Blue Mondays not working today. Press “enter now” and I get message something went wrong. Reinstalling app hasn’t helped.