O2 Outage Report in Hayle, Cornwall, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayle, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at O2
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hayle, England
Latest outage, problems and issue reports in Hayle and nearby locations:
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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Sophie Osborne
(@loupop81) reported
from
Penzance, England
@O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐
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Terry Whaley
(@TerryWhaley13) reported
from
Redruth, England
How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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DHL Express UK
(@dhlexpressuk) reported
@jayjays1986 @O2 @DHLParcelUK Are you able to look into this issue further for Jen? Kind regards, Amrick
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Zsuzsanna Cseh
(@CsehZsuzsi) reported
@O2 @GoodThingsFdn @virginmedia Spent 1 hr in store 2 be told they cant access my account & can't upgrade 2 replace brocken one. On the phone, talking to 4 people & couldnt cancel contract as a code needed to be sent to dead phone & call me back 2 collect my debit card details.. o2 uou'vr just lost s a custemer
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Rob
(@_robharrington) reported
@O2 my tariff was changed automatically to a 1GB tariff, customer service have said this was a system error and have said they’re reversing it back to my original tariff but nothing is changing. What is going on??
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Jen Cooke
(@cooke_j1) reported
@O2 can you help please. Due to a glitch, confirmed by your agents, I was charged for use abroad that I shouldn’t have been. I was promised that this was corrected but you have just taken the full, incorrect, amount. Can you please resolve. This is not acceptable!
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ClOuSeThUnDeRbOlT
(@_JuSt__Go_) reported
The support team from o2 have been so unhelpful with out issue and even not believing that we recieved a fake phone even after we produced the completely wrong IMEI number, stating that we recieved our iPhone from DPD even though it's completely fake. @O2
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Jacqui Langstead
(@mizpah68) reported
@O2 i have spent all pm trying to add a samaung watch airtime plan to my account. Can someone please help
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rOsH
(@roshKrish) reported
More and more trouble with @O2 Even after settling everything [ confirmed by O2 in tweet ], still sending an email for huge amount as bill. What a world !
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RiRi Images
(@ririimages) reported
@O2 your 5G signal is absolutely shocking!!! And when it drops to 4G nothing at all loads. After 17 years with you, think I’m gonna jump ship!! I’m paying for absolute piss poor service!
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mouse
(@HooverMouse) reported
Hi @O2 Do you have any responsibilities supporting Smart meter connections for DCC in the UK? Is there any help you can provide me which might help resolve an almost 2yr absence of smart meter communications in my street? Thx
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Kia
(@kiafarrell_) reported
@O2 please help I’m on holiday in the USA and my phone has stopped working after 3 days! Can you check if there is any restrictions on my account please?