O2 Outage Report in Hayle, Cornwall, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hayle, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hayle, England
Latest outage, problems and issue reports in Hayle and nearby locations:
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Johanna Ryan
(@joanna2267) reported
from
Perranporth, England
@O2 on January 14th i cancelled my contract with O2 and asked for PUK code, iv been unable to use any other sim as my phone needs to be unlocked and the code i keep getting doesnt work so im now waiting on a master code, i can msg you my details and so you can have a look at account
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Terry Whaley
(@TerryWhaley13) reported
from
Redruth, England
How does anyone use a mobile in Cornwall, I’ve not had a signal all week @O2 dogshit
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
O2 since when do your help desks cold call your clients about their accounts? I refuse to deal with anything when I’m contacted directly? 0330 303 5296 number has called me 4 times In 2 days #mobilephone @O2
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Lisa-Marie
(@BrownieLB_1) reported
from
St. Ives, England
@O2 Thanks for getting back to me they knew my full name, and that I was the account holder that’s as far as they got before I put the phone down. I didn’t give any details at all. Can these people access my account? It is worrying
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.
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Sophie Osborne
(@loupop81) reported
from
Penzance, England
@O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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DFDSFADFA
(@BRYANGMALONDON) reported
@O2 and today asking me AGAIN I f am the account holder then asked my name - then I sent them screenshots and all - STILL GOING AROUND AND ROUND. ... The reason I am so done with EE is because fo this chat support and hotline so delayed and so NOT HELPING GET RESOLUTION..
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Graham
(@Greyadder) reported
@O2 Thank you but was there a problem with that service yest or was it my phone
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DFDSFADFA
(@BRYANGMALONDON) reported
@O2 and problem - IT IS NOW SUNDAY - NO RESOLUTION - one day they ask me WHEN I enrolled iwth O2 then next day asking me what my TARIFF is and GIG data 0 next day asking me IF IM the account holder - then asked me my ACCOUNT number thing
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Matt Thomas
(@MellowoodHill) reported
@PercyTheCat8 @O2 The government sends a blanket HTTP request to the network to contact all numbers on their network with the same message. No personal data held by the network is shared to the government, it is a mass message service. GDPR doesn’t come into it.
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James Forbes
(@j_forbzey) reported
@O2 are you having issues in Taunton, Somerset?? I keep getting emergency calls only status, don't think it's just me either. Thanks
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Charlie Withey
(@CharlieWithey6) reported
How many times can I call to hear someone will call me back. WORST CUSTOMER SERVICE I HAVE EVER RECEIVED!!!!!! @O2
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🙏🏾
(@gee_roro) reported
I wish @O2 would sort out the mast near me instead of texting me every other day that “they’re still working on the issue” 😤 A week without sufficient data and it’s not like my contract is cheap
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RS6_marty
(@PercyTheCat8) reported
@TimBrock_DtD I’m talking about @o2 giving my kids numbers to the government? You f@cking idiot
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Jamie
(@JKilsby) reported
@SkyHelpTeam who do I speak to about poor/no network coverage on Sky Mobile? Your coverage checker says the complete opposite to what I actually receive, and has done for the entire time in the area I live. Either the coverage checker is lying or your (@O2) mast has never worked.
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Paul Sturgess
(@verywearypaul) reported
@O2 I think I've spent most of this month on the phone with customer "service". On for 2nd time today. Not optimistic.