O2 Outage Report in Froghall, Staffordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Froghall, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Froghall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 01: Problems at O2
O2 is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Froghall, Staffordshire, England
The most recent O2 outage reports came from the following cities: Stoke-on-Trent.
City | Problem Type | Report Time |
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Phone | ||
Total Blackout | ||
Phone | ||
Wi-fi | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Froghall, England
Latest outage, problems and issue reports in Froghall and nearby locations:
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England
@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England
@O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England
@O2 can someone explain why the signal is still useless in the ST6 area? I left O2 this year because of this but still have my partner and 4 family member's stuck on O2! Signal checker says no problems? It's been terrible for months 😡
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stokiemummie (@stokiemummyJ) reported from Stoke-on-Trent, England
@O2 hi, just recently my phone 4 g has been losing signal, used to be fine, annoyed recently has 4 g just went resulting in losing bid on eBay, ?
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Michelle (@MichK84) reported from Stoke-on-Trent, England
Been trying to login to @o2 priority since 10am and now it’s down for maintenance
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Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England
Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2
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Ryan Podmore (@PotterPodmore) reported from Stoke-on-Trent, England
Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month
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Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England
@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
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Danielle 🏳️⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England
@O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you
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STUasaurus Rex 🦖 © (@AWorkOfStuART) reported from Kidsgrove, England
@JamesGLA90 @O2 Yup. F*cking awful
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del (@del__91) reported from Stoke-on-Trent, England
Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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del (@del__91) reported from Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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James Oddy (@OddyJames) reported from Congleton, England
@O2 another awful experience with O2 tonight. On hold for 25mina just to be told that the insurance team have finished? Could you have told me that instead of the press 2 option?? Thanks for nothing. Business going elsewhere soon....
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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DaveH63 (@huson63) reported from Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Robert Fisher (@StrategiRob) reported from Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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Rick (@StokeyRick) reported from Stoke-on-Trent, England
@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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mamon (@silentobsello) reported
@O2 I have tried that multiple times, there’s still no signal for me in the entire G1 area.
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Dana Wycliff (@razzlededazzle) reported
@O2 what is going on with your network? As it is, your network has become steadily unreliable with more and more dead zones popping up but today, I’ve been barely able to get a signal at all. Definitely going to be looking into going elsewhere as soon as my contract expires.
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Ryan Naidoo (@RyxnPxe) reported
@O2 Spent 30 minutes on the phone to them and the payment failed on their system as well. Tried several cards. Been a customer for years but now likely I’ll cancel and move to another provider. Making this far too difficult
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sajid basher (@chussnee) reported
@O2 I have been winning on blue Monday but never received the prizes
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Christian Duncan (@craniosurgeon) reported
@JamiePinner @O2 @rw_83 Still no O2 signal and I can’t access my account because I can’t receive text!! Beginning to think there’s an issue with the SIM card or associated account.
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Jason Rennie (@jren207) reported
@O2 Lost service this morning. Can't use Wi-Fi calling either. Says "Emergency calls only". It's as if my eSIM has stopped working. Trying to get in touch with anyone at O2 is hopeless. Please can you restore my service?
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Jason Rennie (@jren207) reported
@rw_83 @O2 Having the same issue. Lost service around 5am this morning. I know it's not a coverage issue as Wi-Fi calling doesn't work either. It's as if my SIM has stopped working. I use an eSIM, I wonder if the rest of you use eSIMs too? Trying to contact O2 is useless.
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beth (@bethargg) reported
I can’t even communicate how angry @EE have made me, do not give these ppl your money. They don’t care if you’ve been a loyal, well paying customer either, can’t wait to switch to @O2 😩😩
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Christian Duncan (@craniosurgeon) reported
@JamiePinner @O2 @rw_83 Ditto. Wife’s phone on O2 is fine-I get no signal/mobile WiFi anywhere.
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#HelloMyNameIs Chris 🇬🇧 💙 (@ChrisLincoln80) reported
@JamiePinner @O2 My phone often shows 3/4/5G signal but apps don’t work And then have issues joining WiFi