O2 Outage Report in Dorchester, Dorset, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dorchester, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dorchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Dorchester, England
Latest outage, problems and issue reports in Dorchester and nearby locations:
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Stuart Kerr
(@stupot74) reported
from
Overcombe, England
@O2 Why don't you care about your customers o2??? is it company policy to just ignore anyone with a genuine grievance? are all your customer service representatives trainees?
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Do The White Thing
(@DoTheWhiteThing) reported
from
Overcombe, England
@O2 .......and wouldn’t treat a loyal customer of over 15 years thus!
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Daren Taylor
(@PokerDaz9) reported
from
Weymouth, England
Got full 4G signal in Weymouth, but can’t use any data at all….nothing!! Sort it out @O2 … we pay a lot for this lack of service. Same happens in Bournemouth and it’s not just my phone!!
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Wendy Bradley
(@mentalbabe) reported
from
Wool, England
@O2 Secret cinema sign up is not working properly, will not recognise format no matter what I try ...
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Claire rathbone
(@dooleyfish1) reported
from
Weymouth, England
@O2 great timing to have issues making phone calls !
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Daren Taylor
(@PokerDaz9) reported
from
Weymouth, England
Anyone considering switching to @O2 or @SkyHelpTeam mobile in and around Weymouth … DON’T … the data coverage is continuously abysmal, despite a full 4G signal. Absolute con and waste of money!!!
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Stuart Kerr
(@stupot74) reported
from
Overcombe, England
@O2 o2 you have the most moronic automated phone system going! endless loops and then to told to use Myo2 app. I need to speak to someone that the app can't do, endlessly cut off...........if this carries on will cancel both my accounts early!!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@spsduncan) reported
@O2 I don't need to DM the exact postcode. I walk around the whole RG30 area every day (pokemon go) and it doesn't work very well in any RG30 postcode, but my Three phone works perfectly. I have used your network guide exhaustively but it doesn't fix anything.
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Kristen Brenes
(@kristen_brenes) reported
Apparently I have to try and contact @O2 through every single possible channel to get any form of support. What the actual **** is going on with O2's increasingly ****** service? On what planet is this even remotely acceptable?
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Nick Clarke (C)
(@69Clarkey) reported
@O2 not being funny but your staff need customer service
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Lee Gosling
(@Leslie558) reported
@O2 I need to make a complaint, who is your head of customer service please, so far the service experience has been atrocious
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Steve
(@spsduncan) reported
@martynhardacre @O2 Yeah and the solution they give on their website is "find a WiFi hotspot". Great from a "mobile" internet company.
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Allie lou MUA
(@allynorburyMUA) reported
@O2 hi trying to pay my bill as its a few days late (using a new card) but unable to pay it as it keeps saying payment is in progress on my o2, I've had no email to say it's paid or anything please look into this as I've been with o2 for years and never had trouble before
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vicky childs
(@victoriachilds) reported
Sick to death of not having any signal with @O2 you log a problem and all you get back is we are working on it and will touch within a week! Come on @O2 sort it out! Shocking customer care !
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Jay
(@join4te) reported
@O2 Day 23 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Gordé 🦩
(@ReissOmari) reported
@q3b @O2 It’s disgusting, and then the excuse is “the network will become unstable in busy areas” it’s almost 2023 and we rely on our phones for almost everything, it’s not good enough, get more masts installed especially when charging so much for a data plan.
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Steve
(@spsduncan) reported
@martynhardacre @O2 This is business as usual for O2 sadly. I reported my home and also my work as no/slow data and they have been "working" on the problem for 6 months with nothing to show for it. If I was actually paying for this (work phone) I would leave.