O2 Outage Report in Caernarfon, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Caernarfon, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Caernarfon, Gwynedd, Wales
The most recent O2 outage reports came from the following cities: Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Bangor |
Phone | |
| Bangor |
Internet | |
| Caernarfon |
Phone | |
| Bangor |
Phone | |
| Bangor |
Phone | |
| Bangor |
Phone |
Community Discussion
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O2 Issues Reports Near Caernarfon, Wales
Latest outage, problems and issue reports in Caernarfon and nearby locations:
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Woody
(@Thewoodstar1) reported
@O2 Is there an issue in Cheadle Staffordshire? My wife and daughter can't text, call or WhatsApp?
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insafian run
(@zishanullhaq) reported
@O2 No matter how many stores I went to, they don't know what is going on. There will be three days of service today. No worries o2 is not working for three days today as I am a taxi driver.
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bradley
(@bradley_Avery18) reported
from
Liverpool, England
@O2 Been trying to transfer my number from my old network to you, provided the PAC code but it didn’t happen. Trying to contact on the phone but not had any luck. Can you help here?
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Lee
(@leerobert78) reported
@O2 someone is trying to buy a iPhone on my account and I’ve been on hold to your fraud team for over 30 mins. Please can you help
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Jon Gibson
(@JonGibson6) reported
@O2 Given up. Had to hang up the phone. Started at 9am this morning and I haven't been able to get help from your customer service team. Shocking.
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Liz
(@GeneralTerf) reported
@O2 What will it take to be able to cancel my contract? Have spent two hours on the phone trying, getting passed around because no one wants to help.
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Jan Wallace
(@systemclicks) reported
Hi @O2, thought I’d put something on here as you’ve stopped responding to Messenger messages - when is the mast in the WN4 area going to get fixed? Also still waiting for the promised compensation from last time it was down 😡
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Ian Docking
(@mr_creasote) reported
@virginmedia @TheBHF @O2 Hi, could you let me know the email address of your CEO please. I am being overcharged for a new contract I took out in November. I filled out the web form. Spoken to Customer Services, I sent a letter on 18th Jan but no reply. Should be easy for VM to resolve internally.
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bilbo
(@ChaseMbbsMbchb) reported
@O2 If I have not got an answer in 20 minutes you can cancel the order and I’ll be going to the o2 shop and then apple 1 minute away and pick it up there and then. I’ve been on hold on the phone for nearly 2 hours I’m fuming
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ĐΔV€ ŴĦƗŦ€
(@DaveWhiteRoadie) reported
@O2 That’s not what I asked. I need the number to call customer services from abroad.