O2 Outage Report in Caernarfon, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Caernarfon, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (24%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Caernarfon, Gwynedd, Wales
The most recent O2 outage reports came from the following cities: Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Bangor |
Total Blackout | |
| Bangor |
Phone | |
| Bangor |
Internet | |
| Caernarfon |
Phone | |
| Bangor |
Phone | |
| Bangor |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Caernarfon, Wales
Latest outage, problems and issue reports in Caernarfon and nearby locations:
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandra
(@alexandrawrig) reported
@O2 Just to add - I’ve also called your customer service number around 10 times. Each time I am told the new number will show in 24h. Nothing has changed in 3 weeks. I can send you screenshots of every call. I’m a new customer to 02 and the service has been absolutely abysmal.
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Jordan Kelly
(@ItzzJordan) reported
@O2 really can't wait to upgrade my phone worst network I've been on, ******* useless *****.
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Josie World
(@unicorn7132) reported
@O2 pressured into a 36mth contract, handset still being paid for but not fit for purpose (overheats, drops calls, straight to voicemail, Wi-Fi signal awful) Complained so many times but no reply! Bring on January 2022 as I will not be an O2 customer!!! Phones don’t last 3yrs
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Lee
(@colls_5) reported
@O2 We’ll I just phoned them and got told if it’s cracked it’s cracked. No it wasn’t. I spend a stupid amount of money on 3 contract phones with you and your trying to ****** me out of £92! Your customer service is a joke!
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Luke
(@LukeBoulter5) reported
@O2 is there any reason why whenever I go into my workplace signal no longer works. This worked perfectly fine until lunchtime Sunday and ever since I do not receive data or signal. As soon as I step foot out the building low signal is restored. This is Worcester High Street.
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Lee
(@colls_5) reported
@O2 really disgusted with the service from o2 recycle! I sent you a perfectly good phone which you had offered me £92 for. You then offered me £0 as it was still on find my friends, fixed that, then you offer £18 as you’ve seemingly cracked the screen! What’s next water damage?
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Brittany 🏎⚽️
(@d0ttyB) reported
@O2 no phone signal at all in South Wales SA14, a wasted trip to the shops as I couldn’t use Apple Pay! Properly embarrassing to walk out of the shops not being able to pay, and embarrassing that it’s 2021 and you’re still having signal outages 🥴
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Sarah Marie Jones
(@shadowstar240) reported
@O2 Are there issues in the SA15 area? I've had no signal at all (emergency calls only) for at least an hour and when I check the network status, it just says that there is a lot of traffic in the area. If that's the case, I'd expect at least some signal!
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Isabella (Izzy) Rothwell
(@IzzyRothers99) reported
from
Meltham, England
@O2 I currently have no signal in the HD9 area. Can you inform as to why this may be??
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Heather Chandler
(@RyanAAllan) reported
@O2 I cannot contact your customer service telephone number, and I cannot log in to my O2 account to use the live chat feature. I need to discuss why I can’t access my account, can you please help?