O2 Outage Report in Caernarfon, Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Caernarfon, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (26%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Caernarfon, Gwynedd, Wales
The most recent O2 outage reports came from the following cities: Bangor.
| City | Problem Type | Report Time |
|---|---|---|
 Bangor |
Phone | |
| Bangor |
Phone | |
| Bangor |
Phone | |
| Bangor |
Total Blackout | |
| Caernarfon |
Phone | |
| Bangor |
Phone |
Community Discussion
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O2 Issues Reports Near Caernarfon, Wales
Latest outage, problems and issue reports in Caernarfon and nearby locations:
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 im not impressed im not getting anywhere online to sort my account, this is ridiculous week 4 into lockdown and still no help. On hold on 📞 and the only choice i got for a department to get through os fraud lost or stolen or renwal or leaving O2. What about in need desparet
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 No signal whatsoever in LL572NQ- it’s not long been fixed after a mast problem which saw no signal for almost 2 months!Please don’t tell me there’s not an issue or to reboot my phone (done that). There IS an issue. Last time I reported it it took a month for U to acknowledge
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TW Hairdressing
(@TW_Hairdressing) reported
from
Llanrug, Wales
@O2 25 mins waiting to get through. And now its to renewals/upgrades as its only way o can get my problem sorted as your online service is crap it doesn’t provide a link to deal with payment freeze/holidays just a load o info leading to nowhere. I am in need of your help.
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Stephen Edwards
(@CREADCyf) reported
from
Llanfairpwllgwyngyll, Wales
@O2 just to adk if you wiuld mind and i think you should check your customer service in the Bangor store, North Wales branch!!! Awful behaviour by one if your staff (welsh speaker) Up to today the service has been brilliant. Today well, phone down on me, excuses etc 🤬🤬🤬
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
@O2 None of it works! You can see from attached “no service”’and wherever i go in the house there is no signal! I use my phone for work purposes so this really is no good to me
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🏴 💜 Fi 💜 🏴
(@madwelshgal) reported
from
Bangor, Wales
Still having signal issues with @O2 - over a week now! Spent half hour on Friday hanging out of a window making a call. Please can you update for LL572NQ - this is causing real issues working from home! You’ve admitted a mast issue, but when will it be resolved please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ell Osborne
(@EllOsborne) reported
@O2 I just waited on hold for 30 minutes to be cut off when all I need is a PAC code. I can’t text as usual as there’s more than one number on the account. Can you please help?
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Yani Dimitrov
(@YYeniikz) reported
@O2 Fix your bs customer service then!
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James Taylor 🐦✈️
(@jamyt123) reported
@O2 mobile signal dropped dramatically in last few days at work, others on network don't have an issue. Do I need a new Sim etc?
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David Jenkins
(@thisisjenks) reported
@O2 After a week the phone arrived but without warning now the offer has gone - so I’m stuck with one phone when I need two - with a company whose customer service is non existent and no one wants to help and get me a second phone on the same deal!
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MartyP
(@Marvin590) reported
@O2 An absolute joke of an organisation. My wife got a new phone and contract with you two weeks ago and still not working . Customer service is shocking and she’s now stuck with a useless phone and nobody will help her. 😡😡
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TomoHawk
(@Tomo_Lad) reported
@O2 as soon as my bill is over I am cancelling my plan because I am tired of this terrible service, I wasted 45 minutes on the phone for nothing! Just for my call to be cut off all the time!!!!!!
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Sarah
(@DoreenMabel) reported
@O2 I have just been cut off (mid sentence - staff hang up) for the SECOND TIME after being on hold for close to 40 minutes (original wait time 15 mins). I am calling because one of your team did not call me back as scheduled. Please can someone help?!
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Purple Star 💙
(@EtoileViolette) reported
@O2 No response on this. I was able to activate call forwarding yesterday but not cancel it - "unexpected response from network". I accepted to activate Volt just before I set up the call forwarding - has some change process started on my account that's messed with the settings?
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Jaye L Swift
(@Jaye_L_Swift) reported
@O2 I have had no signal for approx a week, you are doing upgrade work in my area. Will I be getting a refund? Thank you
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ChrisWilkinsBradford
(@crispybd) reported
@O2 Plus we visited our O2 shop to let them know we were having problems and they told us the mast was down and they couldn’t have been less interested.