O2

O2 Outage Report in Bethersden, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bethersden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bethersden, Kent, England 02/12/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bethersden, England

Latest outage, problems and issue reports in Bethersden and nearby locations:

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • porter_a2m Adam | Lewis (@porter_a2m) reported from Maidstone, England

    Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!

  • Scott_Tanfield Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • BadgerOfSteel Keith #0168 (@BadgerOfSteel) reported from Tenterden, England

    Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EdibleDormouse Zoe South (@EdibleDormouse) reported

    @O2 Yes, I’ve done that. Local mast down. Third or fourth time you’ve lost me money in as many months. I’ve been with various iterations of what became O2 for nearly 30 years and you’ve NEVER been this bad.

  • mrjustinwallis Justin Wallis (@mrjustinwallis) reported

    @O2 why is the app not working and why are you not taking calls, I’ve got a potential fraud issue!

  • HordenJack Billy Casper (@HordenJack) reported

    @O2 I’ve just got through to someone on customer services... we were talking and the call cut out mid transaction!!!! Again!!!

  • lucky18042010 Jade Ruddell (@lucky18042010) reported

    @O2 can someone help me? My network has been down since 1pm and no one helping me out here??

  • Steve_Red_Beard Red Steve (@Steve_Red_Beard) reported

    @O2 Nothing else currently, the sim swap issue was caused by myself over using the esim code forgetting I’d scanned it many times before on my android and apple. I’m hoping maybe one day we can download the esim profile as backup with unlimited count of installs on individual device.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • EdibleDormouse Zoe South (@EdibleDormouse) reported

    No bloody data from @O2 AGAIN. As @SkyHelpTeam can’t provide a decent and consistent WiFi connection, that’s my teaching (and earnings) down the tubes once more today. Thanks.

  • h_123321x Me (@h_123321x) reported

    Having the worst customer service experience with @O2 . Difficult to speak to a human on the phone and when you do, all the staff tell you different things.Terrible. I’ve been trying to get a simple issue resolved for over a month and I don’t seem to be getting anywhere. Dm sent.

  • Joe_Piper Joseph (@Joe_Piper) reported

    My credit score is “good”. I apply for a sim only contract with @O2, I’m rejected and 57 points are knocked of my @Equifax? What’s the point in even having a score? I had just got my score up and now I can’t apply for a mortgage again for **** sake.

  • AndrewGordonWat Andrew Gordon-Watkins (@AndrewGordonWat) reported

    @O2 your post sale customer service is horrendous. After you’ve admitted taking extra payments, mis-sold insurance, online chat system that consistently cuts out and a call centre with operators that cannot deal with contracts made in branch and not online. #badservice