O2 Outage Report in Bethersden, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bethersden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Bethersden, Kent, England
The most recent O2 outage reports came from the following cities: Ashford and Maidstone.
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Community Discussion
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O2 Issues Reports Near Bethersden, England
Latest outage, problems and issue reports in Bethersden and nearby locations:
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Yuran Imbé Ceele
(@lenfant00855286) reported
@O2 @DisneyPlusUK O2 worst service in the uk with terrible customer relationships
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jayniew 🌻💙
(@jayniew11) reported
@O2 This is now Day 4 of no service!! I have a husband in hospital who I can't visit and now can't talk to either. Another 5 days, as per your message today is unacceptable in my circumstances
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Roberto
(@Roberto36961398) reported
@kelseyanewman @O2 I get the same problem. They fob me off but saying that they’ve checked any work going on in the area and I’ve said everything is fine the network is perfect so basically they’re blaming me & my phone. I’ve got a brand-new iPhone 11 with 80 gig of data and can’t use it
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Tom
(@TomG_1906) reported
Anyone else not getting any any signal with @O2 or is that just me
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Fay Darlington
(@darly422) reported
@O2 with no online chat is naff! Can’t get any help!!!
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Metal_Militia_
(@Metal_Militia_X) reported
72 hours without a phone. Unacceptable service from @o2 good job I managed to change my day off - was not going to lose money over something that is not my fault.
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Ceyhan Mihcioglu
(@CeyhanMihcioglu) reported
@O2 do me a favour and listen to the last voice recording between me and your customer service representative... Absolutely shocking behaviour by whoever it was and they don’t deserve a job.
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Darren Hanley
(@DarrenHanley12) reported
The customer service provided by @O2 is so terrible, I almost think it’s deliberate. My order is a week overdue and I’ve heard nothing, the live chat is entirely incompetent and infuriating so I rang up and was put on hold for 20 minutes before they hung up on me. Utterly ****.
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Kitty Cartwheel
(@kitcat136) reported
@O2 I have been trying to transfer a number from one o2 account to another and it keeps failing. Can you help me as I am desperate, please? I can’t get on the chat and your phone robot tried to put me through to sales.
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☁️✨
(@vipshy_) reported
@O2 It’s still not working even if I’ve done what the guide says. Even my colleague as well. What shall we do???