O2 Outage Report in Bethersden, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bethersden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Bethersden, Kent, England
The most recent O2 outage reports came from the following cities: Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Total Blackout | |
| Maidstone |
Wi-fi | |
| Ashford |
Wi-fi | |
| Tenterden |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Internet |
Community Discussion
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O2 Issues Reports Near Bethersden, England
Latest outage, problems and issue reports in Bethersden and nearby locations:
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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enjoyahonestlife
(@jubedbashir) reported
@O2 why had O2 changed, meaning g your customer service is bad as Virgin, called 3 times to get Refund in last 2 months and every time your staff have lied to me, today I ring up and it’s the sam excuses, honestly it’s is so disrespectful, staff don’t listen or tell you the truth
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Baisden 📸🎥
(@Stefan_baisden) reported
@o2 Ridiculous service when I am abroad.
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Zoe
(@scott_zmscott) reported
@O2 why is it in order to speak to someone you CHARGE a premium rate number for customer service? And then the live chat STILL doesn’t work. What do I have to do to speak to speak to a huma!? #02 #phonenetwork #CustomerExperience
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#ShadeOfLife✨‼️
(@ManLikeCourage) reported
@O2 u lot need to do better on your customer service how am I trying to pay what I owe you but you wanna keep me on hold for 40 minutes at this rate imma just leave your company
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Daddy Pig
(@DaddyPigForever) reported
@O2 I’ve spoken to @02 customer service, they said wait a few days. I’m not happy.
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Adam
(@AdamPrtn) reported
Just had the single worst experience ever with @O2 on the phone. Member of staff thought it was okay to be offensive to the customer, then refuse to put the phone down and also screw up the customer's account. I'm not mad tbh, just incredibly disappointed
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Cam
(@cam88x) reported
@O2 Hi, looking for a global solution including at least as many countries as @VodafoneUK do in their Zone A/B/C. Unless this is offered as a minimum, no price would make me switch. Service is important. For airline crews travelling, we need more countries covered, at standard speeds
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Corey
(@dixienormous_uk) reported
@O2 Apparently it’s a @Apple issue according to you store staff as I’ve tried everything you’ve suggested and it’s still happening.
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Phil Martinez
(@Mr_Martinez75) reported
Now on Day 25 of @O2 (now part of @virginmedia ) failing to unlock my old phone for my teenage son to use. Twitter help was no help, customer service line gave false promises and emails have been ignored. Can't use a phone I have paid them for. How do I get them to do anything?