O2 Outage Report in Bethersden, Kent, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bethersden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at O2
O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Bethersden, Kent, England
The most recent O2 outage reports came from the following cities: Maidstone and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Wi-fi | |
| Ashford |
Wi-fi | |
| Tenterden |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Internet | |
| Maidstone |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bethersden, England
Latest outage, problems and issue reports in Bethersden and nearby locations:
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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chris aldridge
(@netsmith) reported
@IamCeTan @O2 @virginmedia I feel your pain. At one point they tried to tell me I was out of my 14 day cooling off period, even though that was just because they had spent sooo long dealing with my complaint.
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John Hastings💛💙
(@JohnHastings54) reported
@O2 @iamdcg My daughter's getting the same issues, no problem with other networks.
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Beth Lindsay
(@turnbullbutler) reported
@O2 still no signal in Brighton What is happening? Please don’t refer me to website with how to fix this? I need to be able to use my phone and data I’ve paid for and not see again that your mast is having problems for over 24 hrs
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A_Cam S Con
(@StormKaiTasha) reported
@O2 I want to make a complaint about the o2 service I have been receiving. Who do I contact.
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LulliGang
(@lulli_gang) reported
@MichelleS070 @O2 @LoveIsland That’s because they are scamming people full of **** they are
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LulliGang
(@lulli_gang) reported
@O2 O2 are ****
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C Tan
(@IamCeTan) reported
@netsmith @O2 @virginmedia Virgin Media service is nasty. I cancelled an order by email within 14 day cooling off period, but it kept on billing me despite my repeated efforts. Never touch Virgin Media.
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Ess
(@ITgeekess) reported
@O2 Hey @O2 - could you advise re. The above pls. Will thr S21 fe ever be compatible with WiFi calling? See. To have 1 bar (if that) of signal) inside the house.
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Ess
(@ITgeekess) reported
@O2 Unfortunately it appears not. Have tried to restart phone too. The only think I can think of is reordering a new sim? Would that be recommended? Just to understand what influences the device supporting the service? Is that a determination made by my network I.e. o2 or Samsung?
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LulliGang
(@lulli_gang) reported
@dd69_west @O2 Yeah they don’t give a **** about anyone they just say stuff for the fun on it and they owe me money the scum bastards