O2 Outage Report in Bethersden, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bethersden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
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O2 Issues Reports Near Bethersden, England
Latest outage, problems and issue reports in Bethersden and nearby locations:
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Scott
(@DannyScott92) reported
Shocking mobile signal again @O2 no data/poor phone signal. This needs to be sorted this phone is shockingly ****. Also thanks for ignoring my complaint emails.
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Jean Jeannie
(@jeanjeannie146) reported
@O2 since the peter kay ticket debacle 02 priority app does not work. I've uninstalled & reinstalled numerous times? Help please
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Geraint Harrison 🐀
(@GeraintHarrison) reported
@O2 I've tested both phone and sim. The antenna picked up a test signal fine and had the same issue in 2 other mobile devices. Definitely an issue on your end.
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Jamie Gilmour
(@JamieDGilmour) reported
I've always had problems with the @o2 data service on the Manchester to Bolton rail line. Can it be getting even worse?
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Joe Kelly
(@loafjungle) reported
Contacted @O2 to find out why they’ve cancelled my direct debit, only to be told I need to speak with @ThreeUK. I’ve never been with 3 in my life. Is this an in-joke that I don’t know? The advisor won’t say why I need to speak to 3 but is adamant I should speak to them
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Alan Ainsworth
(@AinsworthAlan) reported
@virginmedia @O2 I changed my VM bundle. I expected everything to work, maybe with a couple of minutes on a website. 90 minutes later I’m still struggling to solve what should be a basic sim swap. Would someone help me please!!
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Ivy Tenebrae
(@IvyTenebrae) reported
@KRTPRIME @O2 They sell stuff with the premise of having a cooling off period, not telling you that if you try to cancel 99% of the call operators will put the phone down on you if you change your mind xx it's hella shady!
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The Shogun's Advocate
(@ShogunsAdvocate) reported
@IvyTenebrae @O2 Damn... British providers are even bigger crooks than the American ones!
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wayne Tavit
(@WayneyoWayne) reported
@O2 According to the my network app, it's a faulty mast? Still not fixed, 6 days later.
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Donna 💙
(@donnar1982) reported
@O2 Hi it’s been 4 working days please can someone help me