O2 Outage Report in Bethersden, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bethersden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Bethersden, Kent, England
The most recent O2 outage reports came from the following cities: Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Total Blackout | |
| Maidstone |
Wi-fi | |
| Ashford |
Wi-fi | |
| Tenterden |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Internet |
Community Discussion
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O2 Issues Reports Near Bethersden, England
Latest outage, problems and issue reports in Bethersden and nearby locations:
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Eira
(@milese37) reported
@cerimiles @O2 Cancel it
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❌ David Taylor 🏴🇬🇧❌
(@Taylod61) reported
Again @O2 your 4G network is non existent. Crap service as usual
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Paul Rankin
(@PaulRankinYT) reported
@TheBeardedTaf @O2 Never really had an issue with them tbh
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J E N N I F E R
(@jenniferbush15) reported
@O2 i need someone to help asap! I have been without a working phone for nearly 2 weeks now! Everytime I ring up I get different reasons and excuses from everyone! The last thing was to be told it’s an IT issue and could be 5 days!!! Why!!?? I need a working phone!!!
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J E N N I F E R
(@jenniferbush15) reported
@O2 the service I have received over the last 2 weeks has been disgraceful! There is a bar on my phone that no one seems to know why and no one can remove it!! Get told different reasons each day! Now being told IT issue which could take 5 days?!?! Not good enough!!
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Alan Lawrence
(@alan_m_lawrence) reported
No response - no surprise. After 25 or so years as a loyal customer I feel very disappointed. @O2
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Daniel Burns
(@dan_burns98) reported
@O2 you are the worst company i have ever dealt with, and you also cannot deal with a complaint properly either. Shambles
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Niall Darby
(@ndarby90) reported
@LutzSchueler congratulations on your Q2 profits with @virginmedia and @O2 it would be brilliant if you would invest this back into training your staff and improving the services. I'm waiting 9 weeks now to get virgin installed, 5-7 times date push back.Customer care is terrible.
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kie maloney
(@bigkie_7) reported
@O2 the upgrade you did to a mast in the area of WA9 3LG made absolutely no difference the mobile signal is still terrible 😠
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Mike Stanbridge
(@mdbstanbridge) reported
@alan_m_lawrence @O2 File a complaint with ofcom about your problem O2 Alan.