O2 Outage Report in Bethersden, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bethersden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 16: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (25%)
-
Total Blackout (16%)
-
E-mail (4%)
-
Wi-fi (4%)
-
TV (1%)
Live Outage Map Near Bethersden, Kent, England
The most recent O2 outage reports came from the following cities: Tenterden and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Tenterden |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Internet | |
| Maidstone |
Total Blackout | |
| Maidstone |
Phone | |
| Ashford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bethersden, England
Latest outage, problems and issue reports in Bethersden and nearby locations:
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
-
Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
-
THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
-
Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
-
Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
-
Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
-
Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
-
Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
-
THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
-
Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
-
Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
-
Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
-
Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Poppy Marello
(@poppymarello) reported
Called twice and had the phone put down on me, tried to contact via the app to be told I've a 1 minute waiting time for 30 mins, tried Twitter and still nothing. @O2 I just want to speak to someone about my phone that hasn't arrived!
-
Jim Burns
(@k18uyt) reported
@o2 i need help help porting a number and can't get through to your customer servivce on line or by phone..shoddy
-
Whit💕
(@whitney_dowler) reported
@O2 unable to connect my samsung watch to my Huawei phone, was told that would be an issue? Would like to swap my contract if possible
-
David Harcus
(@harcus_david) reported
@O2 No point in sending a PM as this is just so it looks like O2 is listening when in reality you are not. £1,500 ex VAT to alter a contract. O2 the company that does not support small businesses will be changing providers to @vmbusiness
-
Casa
(@CasaBuryStEds) reported
@O2 tried calling for technical support 3 times and call keeps getting dropped! Please advise.
-
Jason Broome
(@therealjpod) reported
@O2 Hi There, I swapped over to you from Three last week, however my data is incredibly slow. According to the Network Status there is a problem in my area with the mast, any ideas how long this will last? Thanks
-
Rita Rake 🛡I ❤️ JKRowling
(@rita_rake) reported
@O2 I’ve been trying for days to query my bill for a new phone, but you’re not doing live chat, and calls to 202 are being cut off. I need to speak to someone urgently. It’s not acceptable to fail to provide a customer service
-
gary cooney
(@fanofthetan) reported
@O2 hi - when I changed mr contract recently the team were going to send me a new sim to use with 5g - the sim never arrived ... can u help?
-
Lauren
(@laurenbeth44) reported
@O2 Hiya, I think my o2 pay as you go sim has been deactivated as it’s saying no service? I use it as a back up number so it’s been a while since I’ve used it but don’t understand why it’s not working anymore?
-
Stuart Carr
(@Stuey3D) reported
So @O2 4G network has become so congested lately that I’m finding I have signal but no throughput, it’s become so bad that disabling 4G and sticking to 3G is actually better.