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O2

O2 Outage Report in Bethersden, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Bethersden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Bethersden, England

The most recent O2 outage reports came from the following cities: Ashford, and Maidstone.

CityProblem TypeReport Time
Ashford Phone 21 days ago
Maidstone Phone 29 days ago
Maidstone Phone 1 month ago
Maidstone Phone 1 month ago
Maidstone Phone 1 month ago
Maidstone Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bethersden, England

Latest outage, problems and issue reports in Bethersden and nearby locations:

  • StooMonster
    Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • elise_john85
    Elise (@elise_john85) reported from Maidstone, England

    10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted

  • MrsLivC
    Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • elise_john85
    Elise (@elise_john85) reported from Maidstone, England

    @O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends

  • BadgerOfSteel
    Keith #0168 (@BadgerOfSteel) reported from Tenterden, England

    Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

  • laurenjean23
    Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • TMFeeG
    THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.

  • Scott_Tanfield
    Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • MrsLivC
    Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • TMFeeG
    THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity

  • kentgirlie
    Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!

  • porter_a2m
    Adam | Lewis (@porter_a2m) reported from Maidstone, England

    Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sparky_ducky
    Dannielle (@sparky_ducky) reported

    Hey @O2 are there any network problems today? Seem to have no service the last few hours 🤔

  • worthinggooner
    WG (@worthinggooner) reported

    17+% increase from @O2 is an absolute piss take. RPI is bad enough but to stick another 4% on top is just fleecing customers. Time to move I think.

  • AracerRacer
    Name cannot be blank (parody) 🦒 (@AracerRacer) reported

    @2wheelsnot4 @O2 @Ofcom I was planning on switching to a network which uses EE infra as Virgin reception is much worse since they switched, but this confirms that decision.

  • RHODES_MP
    Mike Rhodes (@RHODES_MP) reported

    …. but you can block the phone! How is this possible, causing so much distress when you do have the technology - you simply don’t care about the customer. In fact they’re not customers and I encourage everybody to move from @O2 now! @MarkEvansO2

  • GWA1873
    GWA (@GWA1873) reported

    18% increase for a monthly network service that is very very poor. Shocking. @O2. Your technical support and back up is pretty woeful also.

  • Chrizzy696
    Chrizzy696 (@Chrizzy696) reported

    @O2 I lived at my home address for 12months now and you’re mobile phone signal is horrendous in my area! Even my neighbours who are with yourselves experience very poor signal to. I’m lucky to get 1 bar of signal when I’m at home. I’d like to make a complaint and end my contract

  • Hotwheels_1978
    Lee (@Hotwheels_1978) reported

    Hi @O2 if your raising my bill mid contract will you be improving the service and reception I get?

  • MattRibbins
    Matt Ribbins (@MattRibbins) reported from Poplar, England

    @andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating

  • iamnoeledwards
    Noel Edwards (@iamnoeledwards) reported

    @O2 I’ve just had text informing me that my bills will increase from April so when you going to start offering a decent service I’m constantly having call’s dropping out and poor data service and your customer service team uninterested when I speak with them.

  • JoanneHayleyy
    Joanne (@JoanneHayleyy) reported

    @O2 everything is okay now - just reset network settings and it's fine