O2 Outage Report in Bethersden, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bethersden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Bethersden, Kent, England
The most recent O2 outage reports came from the following cities: Ashford and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bethersden, England
Latest outage, problems and issue reports in Bethersden and nearby locations:
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️
(@ChloeCProducer) reported
from
Weavering, England
Anyone else got rubbish phone signal and 4g just not working lately? @O2
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alistair Cunningham
(@Cunningham_UK) reported
I've spent 20 minutes on @O2 website trying to get a PAC code. It's not clear. Can't do I by text it seems because I've got more than one SIM, help and contact options takes me round in a loop. What ethical reason could there be for making it so hard?
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MattJS 🥩
(@listenoldchap) reported
@O2 how do I access my volt benefits? I am and O2 and Virginmedia customer but I don't get any option to view my benefits even when I login to 02 account.
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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Paul
(@Pauly0113) reported
@virginmedia @O2 Broadband has been crashing in CR2 9HW postcode every night for last week. Currently down again. Please respond
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LL
(@dompyone) reported
@O2 signal is useless, the internet is as bad as it was in the year 2000, but they always have excusas for the poor service 😳
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danny watson
(@Dannydeathdisco) reported
@ClaireBrock1980 @VodafoneUK @O2 i was once on hold for 45 minutes to them with a george ezra track playing with the lyrics " Give me one good reason, Why I should never make a change" .. i had a few
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Reklaw
(@Reklaw22306168) reported
@O2 my son has complained regarding his and wife's service for months, it has fell on deaf ears, or a repetitive attempt to resolve. Which I witnessed in the O2 shop in Irvine, Ayrshire by the store manager. Why has a manager not called my son to attempt some sort of resolution?
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Scott Phillipson
(@Arctic76) reported
@O2 how do I cancel my contract now that I’m paid up. The website is sending me in never ending circles and can’t get an actual contact phone number
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Dan Bishop
(@DanBish2332) reported
@O2 Is there a way I can talk to someone please? I've tried the customer services number and after I press thru every menu it just says bye and cuts off. How do I talk to someone?
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Jack Parker
(@JackParkerNo1) reported
@virginmedia @O2 WHY..in Hampshire..does your broadband signal KEEP CUTTING OUT????? I've got FULL signal from my booster disc but it's the signal COMING IN TO the disc that KEEPS going......WHY????? This tweet is for Virgin Media.