O2 Outage Report in Bethersden, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bethersden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Bethersden, Kent, England
The most recent O2 outage reports came from the following cities: Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Total Blackout | |
| Maidstone |
Wi-fi | |
| Ashford |
Wi-fi | |
| Tenterden |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bethersden, England
Latest outage, problems and issue reports in Bethersden and nearby locations:
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Bennetto: a comedian of sorts.
(@sarahbennetto) reported
from
Fingal County, Leinster
@O2 hi guys. My phone stopped working in Europe (since I added an Aussie E-sim). No one in your O2 UK shops can help. I even deleted the E-sim. But still: no roaming. O2 said I should wait until I’m in Europe for work again and call you (I can’t; that’s the point!). Help me, pls?
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powerbarrie@yahoo.co.uk
(@powerbarrieyah1) reported
@O2 Customer service is 100%👌👌
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Nick Hathaway
(@NickHathaway90) reported
@goblinshagger @O2 You're in for a long wait. A month since our complaint and nothing received yet. Amazed @LutzSchueler is overseeing such poor service.
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Alimentary London
(@AlimentaryLON) reported
@JacobRogers666 @TheO2 @O2 Another 02 fail.
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Iᗩᑎ
(@flyinghigh2000) reported
@wgardner101 @ThreeUK @O2 Happy with the service/signal from O2?
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Felicity Cloake
(@FelicityCloake) reported
@mbligh1 @O2 they were offering a much better deal than I was on, and while solvent I don't have enough money to ride off on my high horse sadly (also, now I just want to know why they've turned me down)
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saxyclarinetlady
(@deborahdelorus) reported
@O2 just phoned up to take an insurance out on my new iPad Pro been told wrong information so phoned up to get some advice your staff are rude and do not listen. They also did not let me get a word in Edgeways. Not happy when I have been a loyal customer for over 20 years! 😡
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James Almond
(@kpnuts123) reported
@O2 is there an issue with the network. I can recieve calls but can't use data or make a phone call myself. Been like this since 1500hrs
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𝕄𝕒𝕥𝕥 ℂ𝕝𝕒𝕣𝕜𝕖 🎮🕹
(@TweetFlicker) reported
I’m just outside Peterborough with barely any phone signal & the internet is on 3G…it’s exactly the same around derby city centre too. @O2 this really needs sorting because it’s just not good enough. 3G was always fine before the introduction of 4G & now I can’t use internet.
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Nathan Relph
(@NathanRelph) reported
@O2 How long does it have to be like this for me to get compensation?! I understand you can’t guarantee a fault free service but almost 3 weeks this has been going on?!