O2 Outage Report in Bethersden, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bethersden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Bethersden, Kent, England
The most recent O2 outage reports came from the following cities: Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Phone | |
| Maidstone |
Total Blackout | |
| Maidstone |
Wi-fi | |
| Ashford |
Wi-fi | |
| Tenterden |
Phone | |
| Maidstone |
Phone |
Community Discussion
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O2 Issues Reports Near Bethersden, England
Latest outage, problems and issue reports in Bethersden and nearby locations:
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Bevan
(@El_Nobbo_1st) reported
@O2 Done although this is an account problem rather than a locality issue
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Nath
(@NathFerguson) reported
@O2 it’s good to know when you get a call from someone regarding a issue they say they phone you back the next day and yet 3 days later no call back
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chloe xx
(@chloe_selmes) reported
@O2 That doesn’t help
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Hugh Toner
(@scoobyhugh8) reported
@O2 is their a problem with the network as I have no service
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Daniel Sharman
(@DanielS09649846) reported
@O2 So I ported in several days ago , first I had to wait 24hrs to complete, then it was ported to the wrong SIM ( my watch esim ) so then another 24hrs for SIM swap, now been told to wait an additional 24 hrs, all the time I've been with absolutely no service
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nichola pritchard
(@nicholapritcha4) reported
@O2 hey, can someone help me please? i should have double data with the virgin media volt thing but i don't, also it saying my data is nearly all used up since i upgraded the other day, don't understand how?!
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Dami
(@DamzelinEssex) reported
What @O2 customer service team should have done is released a tweet explaining that there is an issue with Sim Swaps, but that the team was working hard to resolve it. Then pinned the tweet to their page so customers know instead of the waffle they are doing now.
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Matt
(@mattm089) reported
@O2 Cannot get a hold of anyone on live chat regarding a broken SIM card/ordering a new one for a new phone but keeping the same number. Any help?
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ailish may✨
(@ailish_may) reported
@O2 Hi. I have just received my bill for this month. I want to put a complaint in. It is extortionate (Alot more than what I usually pay) and I will not be paying it. Thanks.
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Yas.
(@moYaseen2002) reported
@sabbahussain12 @O2 Just rang them up seems like they’ve had an update issue and the customer advisor said it could take up to 3-5 days for it to be resolved.