O2 Outage Report in Bethersden, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bethersden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
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O2 Issues Reports Near Bethersden, England
Latest outage, problems and issue reports in Bethersden and nearby locations:
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Simon Bates
(@Simon_Bates_) reported
from
Bethersden, England
@O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️
(@ChloeCProducer) reported
from
Weavering, England
Anyone else got rubbish phone signal and 4g just not working lately? @O2
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Claire Morley
(@clairemorley101) reported
from
Ashford, England
@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Pest Control Kent
(@PestTechLtd) reported
from
Ulcombe, England
@O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Davidson
(@ImNotIan) reported
@WeebleXL @O2 They are trying to help...
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mac
(@only1mac) reported
@TheSun "we invest heavily in the network" total bllx. @O2 data availablity in Bristol is as sht as it's always been, but I dont get a discount on not being able to use it. They definitely know about it, but do nothing about it, and continue to charge for access we can't get.
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Hemant Mishra
(@imhemantmishra) reported
@O2 Your Germany customer service sucks.
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Bulla
(@Bulla22139723) reported
@O2 Still not working this morning. No circle with data used. Multiple customers reported on here.
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Jonathan McDonald
(@jmcd87) reported
@O2 I applied for o2 open after getting new phone and was advised It would be active in 3 days after sending payslip. 12 days later it’s still not activated. Have called a few times and just keep being told to wait. advisors have no idea why its taking so long. Can you help?
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🐰Melissa Morse🐰
(@Hunny_Bunnee) reported
@O2 hi, I'm having trouble logging into the app. Not accepting log in so asking for a code and then its says not valid. Can you help, I would like to cancel audible that I had free with o2 thats coming to an end. Thanks
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McLovin
(@Mclovin2022) reported
@O2 I recently switched to your network from @ThreeUK and the service in my town of Renfrew is terrible. Everyone i know on o2 says the same. Do you have plans to improve this or do i need to switch back to my old provider?
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🏴 𝑻𝒐𝒎𝒎𝒚 𝑺𝒂𝒎𝒔𝒐𝒏
(@tsamson2904) reported
@O2 Good morning. Two suspicious texts sent to my wife's phone last night followed by two security alert texts from O2. Please advise as cannot wait 45mins on customer services answering. Thanks!
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Samantha Mokonz
(@SamMokonz) reported
@O2 Why is it ok for Roger from the Payment management team to commit fraud on my account two days in a row and now he's even blocked my phone from calling o2 to make a complaint.... I will not be silenced - Corporate Crime is always going unnoticed, not this time mate!
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persian
(@persian13190481) reported
@O2 why are the staff so rude and on a power trip at your venue