O2 Outage Report in Bethersden, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bethersden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bethersden, England
Latest outage, problems and issue reports in Bethersden and nearby locations:
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Modernist
(@MurfTheMod) reported
@O2 Been trying all morning but only getting Error 503/4 or a "we know there's a problem" message. Priority may last 48hrs but your supply of "priority" tickets won't. #O2Priority for what, wasting time & effort. Always useless whenever there's anything worth having,it can't be got
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Dan Frankcom
(@DFrankcom) reported
@Annie19750 @PS5GameBlog @O2 I agree - I’m cancelling my contracts asap. The signal doesn’t work in Bath and the priority tickets are a shambles
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Jess Coombs
(@JessCoombs9) reported
@waddyrach @OllieBu79110670 @O2 do you have to be already logged into priority though? that's my problem...
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scott murray
(@scottmurray43) reported
Cheers @O2 ******* waste of a morning as usual. Joke of an app and a morning I will never get back sat here trying to get tickets for @peterkay_co_uk. Priority booking you are having a laugh
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//Sophie//
(@500daysofSoph) reported
@O2 @O2PriorityUK #peterkay Thinking of leaving o2 for a while now after being with them for around 15 years - today has sealed that fate. How crap is it on your customers that your ‘priority’ perk isn’t working yet all the touts are selling tickets for over 10x face value?
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SueC
(@SueC1907) reported
@O2 @peterkay_co_uk Organiser should cancel any tickets which they can trace as being offered for sale at inflated prices - they were priced on the low end on purpose, great decision by whoever made it - Peter Kay so down to earth wouldn’t be surprised if it was his idea
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Josh Deegan
(@Josh_Deegan) reported
from
Manchester, England
@BigLouComedy @O2 100% Gonna try the general sale on Saturday. Don't hold much hope but you never know
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Kyle 🌹🏳️🌈
(@KyleSew2112) reported
@O2 Stupid arses
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Nathan Orsmond
(@Orsmondn) reported
@EnglandRugby @O2 Terrible team, May and Nowell well past their sell-by dates. No Willis is criminal, Itoje at 6 again. Negative backwards looking team when we could have blooded the young guns 🙃
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Modernist
(@MurfTheMod) reported
@O2 @peterkay_co_uk Been trying all morning but only getting Error 503/4 or a "we know there's a problem" message. Priority may last 48hrs but your supply of "priority" tickets won't. #O2Priority for what, wasting time & effort. Always useless whenever there's anything worth having,it can't be got