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O2

O2 Outage Report in Bethersden, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Bethersden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Bethersden, England

The most recent O2 outage reports came from the following cities: Ashford, and Maidstone.

CityProblem TypeReport Time
Ashford Phone 22 days ago
Maidstone Phone 1 month ago
Maidstone Phone 1 month ago
Maidstone Phone 1 month ago
Maidstone Phone 2 months ago
Maidstone Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bethersden, England

Latest outage, problems and issue reports in Bethersden and nearby locations:

  • MrsLivC
    Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • kentgirlie
    Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!

  • BadgerOfSteel
    Keith #0168 (@BadgerOfSteel) reported from Tenterden, England

    Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

  • MrsLivC
    Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • TMFeeG
    THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.

  • laurenjean23
    Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • StooMonster
    Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • Scott_Tanfield
    Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • TMFeeG
    THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity

  • porter_a2m
    Adam | Lewis (@porter_a2m) reported from Maidstone, England

    Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • stsammy91
    Samuel Griffiths (@stsammy91) reported

    @O2 I’ve lost network connection with my phone and I can’t call a customer service number. What’s the best way to contact someone. My o2 account won’t let me login

  • wlariesss
    WhitneyLouisa🤍💕 (@wlariesss) reported

    @O2 have the worst customer services ever. I’m actually done with them. Need a new network provider asap.

  • dog_gem
    Adrian (@dog_gem) reported

    So @O2 have decided they will be increasing airtime plans by £2.50 from April 2026 instead of £1.80 What is the justification for this larger increase, and what will customers see in terms of benefits/better service, or is this just to keep shareholder profits nice and high

  • wmpben
    Ben (@wmpben) reported

    Hello @O2 quick question, how, after being a customer for 22 years am I hearing about mid-contract price hikes from @MartinSLewis before you?

  • lilgamerman
    LilGamerMan | GameOn (@lilgamerman) reported

    @O2 cant pay my bill through app. Cant contact customer service through app. You cut my service until bill paid. Help this a utter pisstake

  • ScrumpoTM
    Sir Scrumpalot First Knight of the Fur Table (@ScrumpoTM) reported

    @O2 Love the inflation-busting price hike — nice touch. Your email says I can keep my device plan if I leave, but your text says I have to pay it off in full. And now your website’s down. Many unhappy customers? Any chance you could actually sort this out?

  • ewanc1
    Ewan Cameron (@ewanc1) reported

    @O2 hello , I can’t cancel my O2 sim which was linked to virgin. It’s impossible to login so I’m going to stop the payment

  • jayneyd83
    Jayne Robinson 💙 (@jayneyd83) reported

    Hmm @o2- mid cancelling my contract and your website seems to have now ‘gone down’ 🤔 #rubbish

  • PRATAUDIT
    LEONARD DEATH (@PRATAUDIT) reported

    @Darkshadows74 @O2 Just taken me A 55 minute phonecall for them to do this mate. Phone went dead... then it randomly worked online. They are the worst

  • fozzer007
    Andrew Forster (Fozzer) Adidas Addict (@fozzer007) reported

    Wow @O2 — weeks of a broken voicemail and not one person who can fix it. Every agent repeats “try 1750/1760.” Still broken. Your customer care is honestly awful — no ownership, no escalation, no help. Loyal customers deserve far better. #O2 #CustomerServiceFail