O2 Outage Report in Bethersden, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bethersden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
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O2 Issues Reports Near Bethersden, England
Latest outage, problems and issue reports in Bethersden and nearby locations:
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Simon Bates
(@Simon_Bates_) reported
from
Bethersden, England
@O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Claire Morley
(@clairemorley101) reported
from
Ashford, England
@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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Pest Control Kent
(@PestTechLtd) reported
from
Ulcombe, England
@O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️
(@ChloeCProducer) reported
from
Weavering, England
Anyone else got rubbish phone signal and 4g just not working lately? @O2
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Webster
(@MarksWeb41) reported
@virginmedia @O2 Cannot find the uk virgin Twitter private message as I getting the Ireland Virginmedia message & not the uk eg England, but should they have provided deaf customer the use of Twitter private message service to the uk virgin service & not the Irish virgin? It’s very urgent ASAP!
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politicallysquiffy
(@politicalsquif) reported
@O2 I took my phone to my local o2 store, they agreed it was in warranty (replaced two months ago through o2 insurance) and sent it for repair. Repairs then contact me to say it's OOW. Spent the last three days contacting o2 customer service to sort this and still nothing.
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Ricki Toyer
(@RickiToyer) reported
@O2 Another pre order pixel 6 pro non delivered. Communication has been terrible.
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hubbard
(@hubbardluke) reported
@virginmedia @O2 Don’t bother! Asked about this offer and my bill has gone up £36 overnight, this is without any agreement from myself. Tried resolving this with customer service all day with no luck! Shocking service, poor customer relations! Wish I had never returned to virgin as a customer!
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Pauline Quigley
(@P0LLY_Q) reported
@O2 I have been unable to make or receive calls all day in or out of the house. My voice is ineligible and either breaks up or sounds like I am under water. What is the problem?
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A
(@AsherMay95) reported
@O2 hello, I just had a missed call from 0344 809 0202 but I am not a customer of yours? Please can you confirm/explain why I was contacted?
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Greigwithani1
(@Greigwithani1) reported
@O2 how long can it take to fix the issue with you not accepting @MastercardUK debit cards....3 months now and i still have to go to a shop to buy a top up rather be able to do it online! Honestly how hard can it be!
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politicallysquiffy
(@politicalsquif) reported
@O2 my phone has been away for repair for a week, out of the blue I'm told it's out of warranty when two months old, impossible to speak to anyone, so is your insurance and repair system a scam or do you just not care? Worst to customer services ever
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Dan Wade
(@Danjswade) reported
@O2 Too little, too late. Amazing how other providers could deliver. I would have hoped a company as large as you would have sorted your supply lines. Never mind, ID sorted me out
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?