O2

O2 Outage Report in Bethersden, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bethersden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bethersden, Kent, England 02/09/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bethersden, Kent, England

The most recent O2 outage reports came from the following cities: Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomMaidstone Wi-fi
United KingdomAshford Wi-fi
United KingdomTenterden Phone
United KingdomMaidstone Phone
United KingdomMaidstone Internet

Community Discussion

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O2 Issues Reports Near Bethersden, England

Latest outage, problems and issue reports in Bethersden and nearby locations:

  • porter_a2m Adam | Lewis (@porter_a2m) reported from Maidstone, England

    Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    @O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends

  • PestTechLtd Pest Control Kent (@PestTechLtd) reported from Ulcombe, England

    @O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice

  • BadgerOfSteel Keith #0168 (@BadgerOfSteel) reported from Tenterden, England

    Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!

  • Scott_Tanfield Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • ChloeCProducer ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽‍♀️ (@ChloeCProducer) reported from Weavering, England

    Anyone else got rubbish phone signal and 4g just not working lately? @O2

  • Simon_Bates_ Simon Bates (@Simon_Bates_) reported from Bethersden, England

    @O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BigGayMark Mark Robinson (@BigGayMark) reported

    @O2 is there anyone who can sort my f*cking issue out? My account shows as disconnected (which it isn’t) am unable to get this sorted via customer service. 4 weeks and still no further forward. I have DM’d you 3 hours ago and got **** all response.

  • imaduahmed1 Imad Ahmed (@imaduahmed1) reported

    @O2 please stay away from this provider. First time in 10-12 years took an upgrade and already experiencing the bad service. Failing to replace my phone to like for like standard.

  • Hathor32563459 Hathor (@Hathor32563459) reported

    @O2 staff wander off whilst speaking to people. How rude, and unprofessional O2 are!

  • GerversKaren Karen Gervers (@GerversKaren) reported

    Diabolical service, 6+ weeks & counting to sort out a simple issue. Failure to call back, many hours on hold. @dmvcomms as your @O2 business partner is severely damaging your reputation. #ShameOnYou

  • RyanGarnish Ryan Garnish (@RyanGarnish) reported

    @O2 I’ve spent days on end trying to speak to your customer services. They hang up every time. Endless promises of call backs but every time I answer they put the phone down! Absolutely disgraceful service. I’ve been wrongly charged £1,536 but no one is willing to help! HELP!

  • Robert_j96 Robert Johnston (@Robert_j96) reported

    @O2 never in my life have I experienced such bad customer service, i have been trying to solve an issue for over 2 months and get promised it has been to then receive more letter in the post. Do you not understand how damaging this is mentally?? Beyond a joke

  • basquildol Basquildol 💙 (@basquildol) reported

    @O2 still no activity from your end and its now 12.54 and counting, does my Hubbie have to hang up and start again or what? Thanks

  • 0Neji Ben Palmer (@0Neji) reported

    Here's a guide on how not to get an eSim with @O2 SPOILER: Phone mobile network providers are all seriously lacking in customer service.

  • cambourne7 Louise (@cambourne7) reported

    @O2 local mast down for next 3 days so can’t make calls what compensation is offered

  • misshappyviolet Els (@misshappyviolet) reported

    I obviously can’t ring the customer service because you cut my outgoing calls. Now I can’t even go on “live chats” on your website. Please don’t do this. I’m just a student, I need the money to pay the rent and eat. £670 is a lot of money for me please @O2