O2

O2 Outage Report in Bethersden, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bethersden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bethersden, Kent, England 11/15/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bethersden, Kent, England

The most recent O2 outage reports came from the following cities: Maidstone and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Wi-fi
United KingdomAshford Wi-fi
United KingdomTenterden Phone
United KingdomMaidstone Phone
United KingdomMaidstone Internet
United KingdomMaidstone Total Blackout

Community Discussion

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O2 Issues Reports Near Bethersden, England

Latest outage, problems and issue reports in Bethersden and nearby locations:

  • Scott_Tanfield Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • BadgerOfSteel Keith #0168 (@BadgerOfSteel) reported from Tenterden, England

    Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    @O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!

  • ChloeCProducer ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽‍♀️ (@ChloeCProducer) reported from Weavering, England

    Anyone else got rubbish phone signal and 4g just not working lately? @O2

  • porter_a2m Adam | Lewis (@porter_a2m) reported from Maidstone, England

    Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BekahShona Bekah Shona (@BekahShona) reported

    @O2 I have no 4G or mobile connection? Is the line down around the Bristol area

  • chrissyyyyw CW (@chrissyyyyw) reported

    Hi @O2 you sent me a replacement sim as I lost my old one. Called pay&go customer service last night as sim was not active. Sim now connects to O2 but I cannot use it? Number goes straight to answerphone 😒

  • AngelaW1406 Angela Walker (@AngelaW1406) reported

    2/2 @O2 you cannot tell me there are NO supervisors in the whole of your customer services team to complain/speak to?? Or are they not a customer services dept & don’t give a toss about their customers?!

  • geekasauruss Geekasaurus (@geekasauruss) reported

    @O2 Hey yes im a broadband customer. I can log in via my pc web browser but not via the app or the browser on my phone

  • JayAsher3 Jay Asher 🇺🇦 (@JayAsher3) reported

    Just switched away from @EE where I have been a customer for years to go to @O2 - cheaper sim only contract and EU roaming still included. Companies like @EE should be ashamed for ripping off Brits who travel just because there isn’t a legal ban anymore.

  • LeakeKaren1 Karen Leake (@LeakeKaren1) reported

    @O2 Urgent. Please check you Google Play App My O2 Bill's and Payments And read the comments regarding the damage being done to yourself and Telefonica by the developer for the last listed update, preventing us from signing in and topping up plus other.

  • padrewill William Ingle-Gillis (@padrewill) reported

    @O2 - Do you do support by DM. Your support lines are closed, as is your online chat, and I've got a number port that I think hasn't completed.

  • v8fettler Craige Timmins (@v8fettler) reported

    @O2 Your account portal/website is the worst system I’ve ever used. I’m trying to spend near £1,500 on a phone and £400/yr on a contract, and you make it impossible… it’s so unfriendly and glitchy… Horrendous.

  • Sentfromdevon1 Sentfromdevon (@Sentfromdevon1) reported

    @O2 yet again the internet data is down in NG2

  • HootanSalamat Hootan Salamat (@HootanSalamat) reported

    @O2 @ikennaekwonna O2 service is absolutely awful. There is no customer service. I have an issue with the mobile date on my Apple Watch for more than 5 days and they just passed me to O2 store, customer service, teach support team and … but they are completely irresponsible and just lying