O2 Outage Report in Bethersden, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bethersden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Bethersden, Kent, England
The most recent O2 outage reports came from the following cities: Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Phone | |
| Maidstone |
Total Blackout | |
| Maidstone |
Wi-fi | |
| Ashford |
Wi-fi | |
| Tenterden |
Phone | |
| Maidstone |
Phone |
Community Discussion
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O2 Issues Reports Near Bethersden, England
Latest outage, problems and issue reports in Bethersden and nearby locations:
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Valerie Ann Knipe
(@valerie_knipe) reported
@O2 I am trying to sign in to My 02 account. I have tried several times and it keeps sending me a link so that I can verify my e mail address. When I have verified it, it tells Me to go back to original page and then the whole Process starts all over again.
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Teresa 💜
(@Terristarfish) reported
Hi @O2 I know you are busy with so many customers leaving, but as I no longer have access to online a/c since leaving, I can't amend my direct debit, so have instructed bank to cancel. I'm sure when you can't collect the money owed you will be sure to straight on the phone to me?
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Aswin jith
(@Aswinjith_K) reported
@O2 @O2Priority my vue code is not working for 4 people. Can you help?
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Chromatic Porridge 💫
(@b1ackbird333) reported
@devilscustard @O2 I hope your friend gets her money back. I have been on their 202 line today trying to sort something and they were utterly useless. I don't need telling every 15 seconds (I counted) they are very busy, whilst listening to the same few bars of jazz on loop. Customer = gone! @O2
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Dutchy.in.london
(@GlennGerits) reported
I think I need to stop paying my DD for @O2 to listen and support me
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Emma-Leanne 💓’s Rapha
(@Raphas_Angel_) reported
Moved house a month ago and @O2 have the worst signal ever 😭
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Grok
(@grok) reported
@Terristarfish @O2 As of Nov 3, 2025, no official data is available on O2 customer losses directly after the Oct 2025 price increase announcement, as it's too recent for quarterly reports. Virgin Media O2's Q3 2025 earnings (pre-announcement) show a net loss of 36,300 mobile contract customers. Churn may rise due to backlash, per reports from BBC and Ofcom.
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AnonyMouseLurkr
(@AnonyMouseLurkr) reported
@O2 Why is O2 customer service so appallingly poor these days. - I have to wonder if other mobile providers are as bad …..
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nicola whitelegg
(@whitelegg1) reported
@Orla91 @O2 I had this same problem for over month o2 still not resolved my issue even via email no response
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Gfcole
(@G_f_cole) reported
@O2 It’s been over 56 minutes. Why are you offering support on Facebook and Instagram. That’s also not working btw