O2 Outage Report in Bethersden, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bethersden, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Bethersden, Kent, England
The most recent O2 outage reports came from the following cities: Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Total Blackout | |
| Maidstone |
Wi-fi | |
| Ashford |
Wi-fi | |
| Tenterden |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bethersden, England
Latest outage, problems and issue reports in Bethersden and nearby locations:
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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- leanne🦄
(@minimarwood_) reported
@O2 Thank you! I work for your phone customer service through Capita so I’ll be looking at staff plans when I can switch 🥰
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Sarah BB
(@sarahbb1) reported
@2WeekTraveller @O2 Just super inconveninent & often dangerous as cutting me off when travelling solo and leaving me with no form of contact with the outside world isn’t great. Always happens at the worst time. If I sign off no data limit & pay all my bills would be nice to be treated like an adult
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Hayley Thornton
(@HayThorn89) reported
@O2 I was just in the middle of an important phone consultation with my doctor and thanks to your poor service we got cut off and there's now no way for us to get in touch with eachother. FIX YOUR SERVICE! #Angry #ServiceDown #O2Down
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Sarah BB
(@sarahbb1) reported
@2WeekTraveller @O2 I’ve signed out of data cap but need to call a UK call centre every time which never answers - even when I lift the cap they still cut me off automatically periodically until I pay ahead of my bill falling due. Can’t override & leaves me stuck. There must be a better way to deal
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David Smith
(@DavidSm12327782) reported
@O2 @OakNational If by supporting you mean ignoring customers and not caring at all about the issues they are having with O2, then you are right. I am going to campaign everyone leaves O2, they are shocking.
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Florence #Ambassacat for the Democrats
(@Florenc00526929) reported
.@O2 Must congratulate #o2 for great customer services. Made a total mess of finances this month and had to speak to o2. Very helpful, very understanding & managed to resolve it all in one call. I’m so used to rubbish cust ser that it makes a nice change when they are great!
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Craig Jones
(@CraigJo05680334) reported
@O2 Basically @dpd_support have delivered the wrong parcel to my property which I signed for but ironically claim I wasn't home to sign for my delivery 😱 there customer service is lacking @MPD_Online are also looking into this but I can't take another day off to wait in for a 3rd d
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Phill Kearney
(@Phill_Kearney) reported
Fantastic advice from @O2, turn off your phone & turn it back on again when it’s obviously a nationwide network problem #o2network 👏
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CARPETBEAST
(@carpetbeast) reported
@HayThorn89 @O2 Yep my service is down as well
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sianbrig
(@sianbrig) reported
@O2 Update, it is very intermittent and I keep losing full network connection; no calls data or texts, happened three times in total now