O2

O2 Outage Report in Bethersden, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bethersden, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bethersden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bethersden, Kent, England 02/15/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bethersden, England

Latest outage, problems and issue reports in Bethersden and nearby locations:

  • Scott_Tanfield Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • ChloeCProducer ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽‍♀️ (@ChloeCProducer) reported from Weavering, England

    Anyone else got rubbish phone signal and 4g just not working lately? @O2

  • BadgerOfSteel Keith #0168 (@BadgerOfSteel) reported from Tenterden, England

    Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    @O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends

  • laurenjean23 Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted

  • porter_a2m Adam | Lewis (@porter_a2m) reported from Maidstone, England

    Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.

  • Simon_Bates_ Simon Bates (@Simon_Bates_) reported from Bethersden, England

    @O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • StuartWelsh4 Stuart (@StuartWelsh4) reported

    @BBCNews No alerts @O2 phones same household here in Fareham So don’t say there were no errors

  • bobbymakepeace Bobby | Voice & Speaking Coach (@bobbymakepeace) reported

    The UK is a first world country And you can’t get signal anywhere in the countryside. Yes @O2 insist on extortionate network rates You’ll be out of business soon with EE’s coverage which is far superior.

  • Kal_Ajimal Kal Ajimal (@Kal_Ajimal) reported

    @O2 My service has been down since 25th August due to a fraud issue. My SIM was reactivated but I’m still stuck on 3G only — no 4G/5G at all. I’ve raised a complaint but nothing has been resolved. I’ve already been without proper service for 12 days. Please sort this out urgently

  • SoMoonstruck Lyn Tracy 🍒 (@SoMoonstruck) reported

    @O2 so as someone who never uses on average 2gb of data I was advised my 10gb was used in 15days and interesting 4gb, your customer service advised me, disappeared completely in 1 night, and you couldn’t give me any answer. I’m really rather concerned my data can disappear 1of 2

  • Graeme24 Graeme Morgan (@Graeme24) reported

    @O2 I asked for a voucher last week for Tastecard promo but allocation was exhausted before I used. This week I tried but was advised voucher had been used. Can you help?

  • Steven25998040 Steven (@Steven25998040) reported

    @O2 I just won a years magazine subscription. I chose Empire magazine but it’s saying the code is invalid can you help please. Thanks

  • WilliamOak37452 William Oakley-Grant (@WilliamOak37452) reported

    Ever since @O2 joined @virginmedia their call centre and customer service has become shocking, on call number 7 of a simple cancellation of contract (after 24 months) which you messed up and no one it taking an ounce of responsibility! On hold 1hr and 1 minute…

  • JohnKel63359311 John Kelly (@JohnKel63359311) reported

    @O2 shocking customer service. Trying to remove a fraud bar for 3 weeks. Customer services non existent, pay minimum wage get minimum brains!!!

  • sangeeta_5 Sangeeta Lakhani (@sangeeta_5) reported

    @O2 I’ve had an issue with redeeming my tastecard - it doesn’t seem to work and is now showing expired

  • Being_Grandpa David (@Being_Grandpa) reported

    @O2 My phone makes outgoing calls, but can't receive incoming calls. Can you help?