O2

O2 Outage Report in Berwick-Upon-Tweed, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Berwick-Upon-Tweed, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Berwick-Upon-Tweed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Berwick-Upon-Tweed, Northumberland, England 01/13/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (20%)

    Internet (20%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SWDataNet SW Data Networks (@SWDataNet) reported

    @O2 So having upgraded with Volt all my previous invoices are gone so I can't download them. Your automated help system is worse than useless and won't let me speak to a human so any suggestions?

  • GavinBarwell Gavin Barwell (@GavinBarwell) reported

    So @O2 have cut my phone off four times in the last 36 hours. Spent hours trying to get through to customer services, been to an O2 store twice. Appalling customer service Now at Roy Keane with Harry Maguire levels of rage

  • DJKatyHarriz 𝗗𝗝 𝗞𝗔𝗧𝗬 𝗛𝗔𝗥𝗥𝗜𝗭 (@DJKatyHarriz) reported

    @O2 the priority app isn’t working for cardiff Sean Paul? Can you help?

  • modtl11 Steven Tattum #KeepWalesSafe 💙 (@modtl11) reported from Connah's Quay, Wales

    @O2 hi. I have messaged many times about transferring my dad's payg number to his new contract. The page on the app is STILL offline, the o2 shop couldn't do it and 202 just tells us to use the app which doesn't work. I'm getting rather angry now about this.

  • AllThat_Jazz__ AllThatJazz___ (@AllThat_Jazz__) reported

    @o2 have taken £495 of my money and sent me a bag with a leaflet in. I have sent video evidence of me opening the delivery which they claim was my full delivery. As I don't have a phone with them the only way I can contact is twitter. Worst service I have ever received. Appalling

  • bearchefs @bearchefs (@bearchefs) reported

    @O2 Joke.....I can’t even connect to customer service

  • immycha Immy Cha (@immycha) reported

    @tezvalli @O2 Glad I listened to you. Porting not even booked for today and wouldn’t have gone through unless I phoned. Raised complaint as won’t port until tomorrow now! Also complained about these useless ignorant b******s on Twitter.

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

  • tom_fenning Tom Fenning (@tom_fenning) reported

    @O2 I seem to no longer be able to access old bills for my mobile. Any chance you can help? Thanks.

  • NeilCusack Neil (@NeilCusack) reported

    @jakeellisbcfc @O2 Any news? I have only just joined and ported a phone number over yesterday so thought It could be that.. No service for about 24hrs now.