O2

O2 Outage Report in Peterborough, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Peterborough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Peterborough, England 12/21/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Peterborough, England

Latest outage, problems and issue reports in Peterborough and nearby locations:

  • msvnoir V 🐝 (@msvnoir) reported from Peterborough, England

    @O2 got my sim and there’s still no service, it’s been over 24 hours and still nothing. I’ve upgraded another one of my phones a few months back and didn’t need to activate anything. obviously can’t ring up the helpline since i don’t have the signal

  • DanielLincs68 Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England

    @O2 I want to speak to customers service, can’t get though, chat on 02 app not working either!

  • wilcochris Chris Wilcox (@wilcochris) reported from Peterborough, England

    @O2 Hi team, is Montenegro considered part of Europe for roaming? Having trouble finding it on the website. Thanks.

  • wilcochris Chris Wilcox 🌻🇺🇦 (@wilcochris) reported from Peterborough, England

    Hi @O2 Trying to sign in to my account but it’s telling me it has to send a code to continue with my password reset request. This is not what I’m trying to do. Issues with the website or a breach you’re keeping quiet about?

  • wilcochris Chris Wilcox (@wilcochris) reported from Peterborough, England

    @O2 Hi, why do you make your online shop so inaccessible when ad blockers are used. Tried to upgrade yesterday but couldn’t because of that and how slow it was and it crashed too. Fix it please.

  • DanielLincs68 Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England

    @O2 Totally disgusted in you and your customer service team!!

  • msvnoir V 🐝 (@msvnoir) reported from Peterborough, England

    upgraded my phone a while ago but only put the new sim in yesterday but can’t even use it because apparently there’s “no signal”. turning off and on didn’t help, neither did putting on and off the airplane mode. what the hell @O2

  • MarcHasNoFilter Marc! The Herald Angels Sing 👼 (@MarcHasNoFilter) reported from Peterborough, England

    Anyone else having 5G issues on @O2 tonight? I’ve had to switch back to 4G as 5G won’t do a bloody thing.

  • helenjohns74 Helen Johns (@helenjohns74) reported from Peterborough, England

    @O2 Absolutely appalled at my experience this week with O2... Customer for over 20 years, 6 devices on account... Offered a particular deal, they confirm they have the recording to prove it but still refusing to honour it! #appalling #badservice #timetoswitch

  • DanielLincs68 Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England

    @O2 answer your direct messages on twitter or on the 02 App please, very poor service at present!

  • gareth_lemonade gazzzaaa (@gareth_lemonade) reported from Peterborough, England

    @O2 Just had an iPhone XR for 5 weeks O2 refusing to exchange it saying that I have to have it repaired. Spent 1 hour 30 minutes on live chat to be kept told no, we have to repair. Great customer service 👍👍👍

  • damiankinsella8 Damian Kinsella (@damiankinsella8) reported from Stamford, England

    Looking forward to leaving @EE - what became one of the best networks, has become the worst in all departments. And I certainly won’t be stonkin up £10 extra a month for 5G. Why can’t you be like @o2 @VodafoneUK keeping prices affordable & the same @EE 😡

  • JeSuisEurotrash “Bonsoir, my Breeteesh chuurms…” (@JeSuisEurotrash) reported from Peterborough, England

    @O2 Had a call this morning from 0333 344 6972, claiming to be from you doing an account check. Gave his name as Jordan. Never had such a call before yet he claimed you do them every 6 months. Didn’t give him any details and declined the call. I’m guessing not legitimately you?

  • Dines_11 Neil Dines (@Dines_11) reported from Crowland, England

    @O2 can you advise on the best way to cancel an order. Tried calling but can’t get through and the website pushes me to the app that tells me to call

  • finspiders Spidermeldrew (@finspiders) reported from Stamford, England

    Finally @O2 have support for the Apple Watch, unless of course you are a Business account holder, the ones who spend the most!

  • andyreinis Andy Reinis (@andyreinis) reported from Peterborough, England

    @O2 service continues to be laughable. Looks like I'll be seeing you in a few months @VodafoneUK

  • andyreinis Andy Reinis (@andyreinis) reported from Peterborough, England

    @O2 It's not the upgrade I am particularly bothered about. When it comes it comes. It's the £50 my wife is out of pocket for that is the issue.

  • TerryPix Terry Harris (@TerryPix) reported from Peterborough, England

    @O2 It’s an absolute ***** ache to try and cancel a sim I use for data only, currently paying for not using it, no answer on phones. Do I have to go to @Ofcom to get a refund for 3 months. Why cant these companies make it as simple to cancel as they do to sign up?

  • harmer_caroline Caroline Harmer (@harmer_caroline) reported from Peterborough, England

    @O2 I and a colleague have no telephone service in Peterborough - please can you advise the problem and when it will be fixed - thanks

  • DanielLincs68 Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England

    @O2 have they turned the chat off in there app as can’t seem to get though to anybody, poor customer services!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jannertone TONY BATTY (@jannertone) reported

    @O2 what is going on with your coverage. I speak to people on the same network and have to call them back 4/5 times per conversation. Trying to have a conversation with someone is painful! #rubbishsignal

  • JamesJansson85 James Jansson (@JamesJansson85) reported

    @O2 no service on phone, iPad or watch since end of October 2022. Not refunded as promised 3 separate times. No call back as promised as promised 3 separate times. Why do you hate disabled people?

  • cyber_unicorn The Cyber Unicorn (@cyber_unicorn) reported

    @CuriousJane_x @O2 answer: **** all

  • nicxakn ℕ 𝔼 𝔸 ❤️‍🔥 (@nicxakn) reported

    @O2 I’ve replied if you’d like to take a look? Your online chat service via the app has been pretty useless so far.

  • 1989kopite askandyouwillfindout (@1989kopite) reported

    @O2 @giffgaff @tescomobile why is there very limited coverage both phone and data on the network, 3 different devices all have same issue. Liverpool area

  • JamiePayner22 Jamie (@JamiePayner22) reported

    @O2 genuine question , how come I had 4g+ , 2 bars and nothing loads up I.e Internet , and yet my work phone which is on EE has the same 4g+ same 2 bars and is a older phone , works straight away no loading problems what so ever ??

  • JamiePayner22 Jamie (@JamiePayner22) reported

    @O2 How come I had 4g+ and 2 bar signal and nothing loads up ? I.e Internet, what's app app etc....and yet my work phone on EE had same 4g+ same 2 bar signal and Is a older phone load up perfectly no issues at all ????

  • PaulParryHome Paul Parry (@PaulParryHome) reported

    @O2 Third week on the trot ‘Thirsty Thursday’ out of stock at my local, even at 5:30? Come on O2, honour the offers that you advertise please!? Poor show… #ThirstyThursday

  • Chris8839 ChrisP (@Chris8839) reported

    @O2 Oh Look - O2 have let down Priority Ticket customers AGAIN. 😡

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @O2 you think it’s ******* acceptable for staff members to laugh at you on the phone and then terminate the call, your a ******* joke of a network!!!