O2 outages and service status in Peterborough, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Peterborough, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Peterborough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at O2
O2 is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Peterborough, England
The most recent O2 outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough
|
Phone | 2 months ago |
|
Peterborough
|
Wi-fi | 3 months ago |
Community Discussion
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O2 Issues Reports Near Peterborough, England
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Spidermeldrew (@finspiders) reported from Stamford, EnglandFinally @O2 have support for the Apple Watch, unless of course you are a Business account holder, the ones who spend the most!
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V 🐝 (@msvnoir) reported from Peterborough, England@O2 got my sim and there’s still no service, it’s been over 24 hours and still nothing. I’ve upgraded another one of my phones a few months back and didn’t need to activate anything. obviously can’t ring up the helpline since i don’t have the signal
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V 🐝 (@msvnoir) reported from Peterborough, Englandupgraded my phone a while ago but only put the new sim in yesterday but can’t even use it because apparently there’s “no signal”. turning off and on didn’t help, neither did putting on and off the airplane mode. what the hell @O2
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Helen Johns (@helenjohns74) reported from Peterborough, England@O2 Absolutely appalled at my experience this week with O2... Customer for over 20 years, 6 devices on account... Offered a particular deal, they confirm they have the recording to prove it but still refusing to honour it! #appalling #badservice #timetoswitch
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Damian Kinsella (@damiankinsella8) reported from Stamford, EnglandLooking forward to leaving @EE - what became one of the best networks, has become the worst in all departments. And I certainly won’t be stonkin up £10 extra a month for 5G. Why can’t you be like @o2 @VodafoneUK keeping prices affordable & the same @EE 😡
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Andy Reinis (@andyreinis) reported from Peterborough, England@O2 It's not the upgrade I am particularly bothered about. When it comes it comes. It's the £50 my wife is out of pocket for that is the issue.
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England@O2 Totally disgusted in you and your customer service team!!
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Neil Dines (@Dines_11) reported from Crowland, England@O2 can you advise on the best way to cancel an order. Tried calling but can’t get through and the website pushes me to the app that tells me to call
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Chris Wilcox (@wilcochris) reported from Peterborough, England@O2 Hi, why do you make your online shop so inaccessible when ad blockers are used. Tried to upgrade yesterday but couldn’t because of that and how slow it was and it crashed too. Fix it please.
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England@O2 answer your direct messages on twitter or on the 02 App please, very poor service at present!
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Marc! The Herald Angels Sing 👼 (@MarcHasNoFilter) reported from Peterborough, EnglandAnyone else having 5G issues on @O2 tonight? I’ve had to switch back to 4G as 5G won’t do a bloody thing.
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Andy Reinis (@andyreinis) reported from Peterborough, England@O2 service continues to be laughable. Looks like I'll be seeing you in a few months @VodafoneUK
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Chris Wilcox (@wilcochris) reported from Peterborough, England@O2 Hi team, is Montenegro considered part of Europe for roaming? Having trouble finding it on the website. Thanks.
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Caroline Harmer (@harmer_caroline) reported from Peterborough, England@O2 I and a colleague have no telephone service in Peterborough - please can you advise the problem and when it will be fixed - thanks
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gazzzaaa (@gareth_lemonade) reported from Peterborough, England@O2 Just had an iPhone XR for 5 weeks O2 refusing to exchange it saying that I have to have it repaired. Spent 1 hour 30 minutes on live chat to be kept told no, we have to repair. Great customer service 👍👍👍
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“Bonsoir, my Breeteesh chuurms…” (@JeSuisEurotrash) reported from Peterborough, England@O2 Had a call this morning from 0333 344 6972, claiming to be from you doing an account check. Gave his name as Jordan. Never had such a call before yet he claimed you do them every 6 months. Didn’t give him any details and declined the call. I’m guessing not legitimately you?
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Chris Wilcox 🌻🇺🇦 (@wilcochris) reported from Peterborough, EnglandHi @O2 Trying to sign in to my account but it’s telling me it has to send a code to continue with my password reset request. This is not what I’m trying to do. Issues with the website or a breach you’re keeping quiet about?
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England@O2 have they turned the chat off in there app as can’t seem to get though to anybody, poor customer services!
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England@O2 I want to speak to customers service, can’t get though, chat on 02 app not working either!
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Terry Harris (@TerryPix) reported from Peterborough, England@O2 It’s an absolute ***** ache to try and cancel a sim I use for data only, currently paying for not using it, no answer on phones. Do I have to go to @Ofcom to get a refund for 3 months. Why cant these companies make it as simple to cancel as they do to sign up?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Rawlings (@ThePaulRawlings) reported@TakeThatClouds @O2 Exactly the same issue with EE in the past - I was atempting to switch from physical SIM to eSIM. Process got stuck in the middle, so neither SIM was working. Call up, explain, ask for replacement SIM - Nope, not without a working phone. Had to go into the local EE store. Even there I had to go with ID, which was uploaded on an app, along side me taking a "selfie" even though I'm stood there in the store!
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Karen (@KarenLancs) reported@O2 @virginmedia had no internet since 7am - intermittent signal! Now says no broadband issues, but still cannot connect - PR5 area - please sort it out!
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Christine (@cuttstweeted) reported@O2 do you want to explain to me how I can have 5G and 2/3 bars and not be able to send an iMessage or use my internet based apps please? Why is my signal appalling when it shows it should be working
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Sparky (@Sparkyisared) reported@SteveJoyce14 @O2 @TheGillsFC I live not far from the ground and the signal has been very bad over the last two days for some reason. So could be an area issue. The problem people keep moaning about the masts and stop them being installed so will never improve.
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Chris Ennis (@EnnisCpfc) reported@O2 My Daughters phone broke and o2 have been messing her about for 3 weeks now. Can someone please DM me so I can try and get this sorted ? Customer service has been awful, £80 a month to be treated so badly absolutely disgusting service.
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Lisa Robertson 🇬🇧 🏴 (@daisy_poppy) reported@O2 Just want to say a massive thank you to Leonie (I hope I've spelled that right) in your Redhill, Surrey branch. I had a problem with my phone and she fixed it in about a minute. I'm a carer for my mum so really need my phone so it was a huge relief. Thank you again.
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Liesl_ (@_lliesl_) reported@jmellling1895 @O2 @davehpayne That's very interesting. I have had problems for months with the O2 app, periodically not letting me log in. Won't let me upgrade my tariff. When I tried to submit a complaint it failed Call centre suggesting I was the problem. I'm leaving them now. I have had enough.
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M🍏Cintosh (@MCintosh1954) reportedNetwork service from @O2 has fallen dramatically over the last few months. It's absolutely appalling in central London. Once my contract expires I'm off. Unfortunately I still have a year and a half left and they've said it'll cost over £234 to break the contract. 😡
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JF 🇩🇲 (@fevrier_justin) reported@O2 I think our 20 year relationship is due to end now. 🥃 service is in the floor
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N Rose (@NRose_N5) reported@bombdiggy__ @O2 I’m in the exact same sitaution as you. Nearly most of North London, I either get extremely slow coverage & a lot of time, I have ZERO coverage. I’m trapped rn too & got offered a great deal from EE as well💔 gonna try fight to get the deal back once I’m free from O2 shackles!