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O2 outages and service status in Peterborough, England

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  • O2 generated 0 outage signals in the last 24 hours around Peterborough, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Peterborough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Peterborough, England

Latest outage, problems and issue reports in Peterborough and nearby locations:

  • msvnoir
    V 🐝 (@msvnoir) reported from Peterborough, England

    @O2 got my sim and there’s still no service, it’s been over 24 hours and still nothing. I’ve upgraded another one of my phones a few months back and didn’t need to activate anything. obviously can’t ring up the helpline since i don’t have the signal

  • DanielLincs68
    Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England

    @O2 I want to speak to customers service, can’t get though, chat on 02 app not working either!

  • harmer_caroline
    Caroline Harmer (@harmer_caroline) reported from Peterborough, England

    @O2 I and a colleague have no telephone service in Peterborough - please can you advise the problem and when it will be fixed - thanks

  • DanielLincs68
    Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England

    @O2 Totally disgusted in you and your customer service team!!

  • damiankinsella8
    Damian Kinsella (@damiankinsella8) reported from Stamford, England

    Looking forward to leaving @EE - what became one of the best networks, has become the worst in all departments. And I certainly won’t be stonkin up £10 extra a month for 5G. Why can’t you be like @o2 @VodafoneUK keeping prices affordable & the same @EE 😡

  • gareth_lemonade
    gazzzaaa (@gareth_lemonade) reported from Peterborough, England

    @O2 Just had an iPhone XR for 5 weeks O2 refusing to exchange it saying that I have to have it repaired. Spent 1 hour 30 minutes on live chat to be kept told no, we have to repair. Great customer service 👍👍👍

  • wilcochris
    Chris Wilcox (@wilcochris) reported from Peterborough, England

    @O2 Hi team, is Montenegro considered part of Europe for roaming? Having trouble finding it on the website. Thanks.

  • wilcochris
    Chris Wilcox (@wilcochris) reported from Peterborough, England

    @O2 Hi, why do you make your online shop so inaccessible when ad blockers are used. Tried to upgrade yesterday but couldn’t because of that and how slow it was and it crashed too. Fix it please.

  • andyreinis
    Andy Reinis (@andyreinis) reported from Peterborough, England

    @O2 It's not the upgrade I am particularly bothered about. When it comes it comes. It's the £50 my wife is out of pocket for that is the issue.

  • wilcochris
    Chris Wilcox 🌻🇺🇦 (@wilcochris) reported from Peterborough, England

    Hi @O2 Trying to sign in to my account but it’s telling me it has to send a code to continue with my password reset request. This is not what I’m trying to do. Issues with the website or a breach you’re keeping quiet about?

  • DanielLincs68
    Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England

    @O2 answer your direct messages on twitter or on the 02 App please, very poor service at present!

  • andyreinis
    Andy Reinis (@andyreinis) reported from Peterborough, England

    @O2 service continues to be laughable. Looks like I'll be seeing you in a few months @VodafoneUK

  • DanielLincs68
    Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England

    @O2 have they turned the chat off in there app as can’t seem to get though to anybody, poor customer services!

  • finspiders
    Spidermeldrew (@finspiders) reported from Stamford, England

    Finally @O2 have support for the Apple Watch, unless of course you are a Business account holder, the ones who spend the most!

  • Dines_11
    Neil Dines (@Dines_11) reported from Crowland, England

    @O2 can you advise on the best way to cancel an order. Tried calling but can’t get through and the website pushes me to the app that tells me to call

  • JeSuisEurotrash
    “Bonsoir, my Breeteesh chuurms…” (@JeSuisEurotrash) reported from Peterborough, England

    @O2 Had a call this morning from 0333 344 6972, claiming to be from you doing an account check. Gave his name as Jordan. Never had such a call before yet he claimed you do them every 6 months. Didn’t give him any details and declined the call. I’m guessing not legitimately you?

  • helenjohns74
    Helen Johns (@helenjohns74) reported from Peterborough, England

    @O2 Absolutely appalled at my experience this week with O2... Customer for over 20 years, 6 devices on account... Offered a particular deal, they confirm they have the recording to prove it but still refusing to honour it! #appalling #badservice #timetoswitch

  • TerryPix
    Terry Harris (@TerryPix) reported from Peterborough, England

    @O2 It’s an absolute ***** ache to try and cancel a sim I use for data only, currently paying for not using it, no answer on phones. Do I have to go to @Ofcom to get a refund for 3 months. Why cant these companies make it as simple to cancel as they do to sign up?

  • msvnoir
    V 🐝 (@msvnoir) reported from Peterborough, England

    upgraded my phone a while ago but only put the new sim in yesterday but can’t even use it because apparently there’s “no signal”. turning off and on didn’t help, neither did putting on and off the airplane mode. what the hell @O2

  • MarcHasNoFilter
    Marc! The Herald Angels Sing 👼 (@MarcHasNoFilter) reported from Peterborough, England

    Anyone else having 5G issues on @O2 tonight? I’ve had to switch back to 4G as 5G won’t do a bloody thing.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kierangpim
    Kieran (@kierangpim) reported

    @O2 I have been trying for about a fortnight to sort out a new SIM only contract and each time I am met with the attached. I've tried multiple cards, different browsers and I can't do anything. I can't log in and talk through the app as well because I'm not a customer.

  • TWeller96
    Tom Weller (@TWeller96) reported

    Avoid using @O2 for your phone! Issue raised over 5 months ago and still not sorted. So much for O2 Priority. Look elsewhere!

  • djsteeley
    Steeley (@djsteeley) reported

    Email from @O2 did I need satellite coverage, great if bagging munros in Scotland, or alternatively trying to get a phone signal in Kirkintilloch, Chryston, @glasgowfort or @hyatt hotel in Stratford. 📱

  • J4God
    JaG (@J4God) reported

    @O2 I’m IT literate. Have done all this countless times. Local O2 shop confirms that I have this issue. A common complaint in this area where they say the mast doesn’t work/is getting fixed, and/or whatever else. The problem is endemic and I feel that I am paying O2 for 0

  • PTMLambey
    PTMXI93 🪩🐎🌹 (@PTMLambey) reported

    @O2 please help me, I have a query regarding my bill, the chat feature just bounces me off the my O2 app and I can’t get through on the phone

  • grandestrife
    kaya (@grandestrife) reported

    @O2 did all of this and not working ! i need to log in for tmrw:,(

  • SteNug10
    Ste Nugent (@SteNug10) reported

    @O2 I have never been with another provider but your lack of signal and data is criminal. For what i pay monthly i shoukd expect a service....shocking

  • Andrewislington
    Andrew (the *****) (@Andrewislington) reported

    @JohnTillUK @O2 I’M HAVING THE EXACT SAME ISSUE I literally do not have the time to pick up the phone every time

  • privatepilotuk
    Sekret Machines (@privatepilotuk) reported

    and still @o2 have done nothing about this disaster of a sign in process with @virginmedia Fire your developers. #Clueless

  • londonlaraine
    Laraine Kempster (@londonlaraine) reported

    Beyond Disgusting and Disgraceful cus service. 3 days trying to sort out SIM NOT PROVISIONED.Just spent £17 on Landline and guess what? We'll call you within 3 days. If you're thinking of coming over to o2. Just DON'T @O2