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O2 outages and service status in Peterborough, England

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  • O2 generated 0 outage signals in the last 24 hours around Peterborough, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Peterborough, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Peterborough, England

Latest outage, problems and issue reports in Peterborough and nearby locations:

  • helenjohns74
    Helen Johns (@helenjohns74) reported from Peterborough, England

    @O2 Absolutely appalled at my experience this week with O2... Customer for over 20 years, 6 devices on account... Offered a particular deal, they confirm they have the recording to prove it but still refusing to honour it! #appalling #badservice #timetoswitch

  • gareth_lemonade
    gazzzaaa (@gareth_lemonade) reported from Peterborough, England

    @O2 Just had an iPhone XR for 5 weeks O2 refusing to exchange it saying that I have to have it repaired. Spent 1 hour 30 minutes on live chat to be kept told no, we have to repair. Great customer service 👍👍👍

  • msvnoir
    V 🐝 (@msvnoir) reported from Peterborough, England

    upgraded my phone a while ago but only put the new sim in yesterday but can’t even use it because apparently there’s “no signal”. turning off and on didn’t help, neither did putting on and off the airplane mode. what the hell @O2

  • damiankinsella8
    Damian Kinsella (@damiankinsella8) reported from Stamford, England

    Looking forward to leaving @EE - what became one of the best networks, has become the worst in all departments. And I certainly won’t be stonkin up £10 extra a month for 5G. Why can’t you be like @o2 @VodafoneUK keeping prices affordable & the same @EE 😡

  • DanielLincs68
    Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England

    @O2 I want to speak to customers service, can’t get though, chat on 02 app not working either!

  • wilcochris
    Chris Wilcox (@wilcochris) reported from Peterborough, England

    @O2 Hi team, is Montenegro considered part of Europe for roaming? Having trouble finding it on the website. Thanks.

  • DanielLincs68
    Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England

    @O2 Totally disgusted in you and your customer service team!!

  • MarcHasNoFilter
    Marc! The Herald Angels Sing 👼 (@MarcHasNoFilter) reported from Peterborough, England

    Anyone else having 5G issues on @O2 tonight? I’ve had to switch back to 4G as 5G won’t do a bloody thing.

  • DanielLincs68
    Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England

    @O2 have they turned the chat off in there app as can’t seem to get though to anybody, poor customer services!

  • andyreinis
    Andy Reinis (@andyreinis) reported from Peterborough, England

    @O2 It's not the upgrade I am particularly bothered about. When it comes it comes. It's the £50 my wife is out of pocket for that is the issue.

  • andyreinis
    Andy Reinis (@andyreinis) reported from Peterborough, England

    @O2 service continues to be laughable. Looks like I'll be seeing you in a few months @VodafoneUK

  • harmer_caroline
    Caroline Harmer (@harmer_caroline) reported from Peterborough, England

    @O2 I and a colleague have no telephone service in Peterborough - please can you advise the problem and when it will be fixed - thanks

  • DanielLincs68
    Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England

    @O2 answer your direct messages on twitter or on the 02 App please, very poor service at present!

  • wilcochris
    Chris Wilcox 🌻🇺🇦 (@wilcochris) reported from Peterborough, England

    Hi @O2 Trying to sign in to my account but it’s telling me it has to send a code to continue with my password reset request. This is not what I’m trying to do. Issues with the website or a breach you’re keeping quiet about?

  • TerryPix
    Terry Harris (@TerryPix) reported from Peterborough, England

    @O2 It’s an absolute ***** ache to try and cancel a sim I use for data only, currently paying for not using it, no answer on phones. Do I have to go to @Ofcom to get a refund for 3 months. Why cant these companies make it as simple to cancel as they do to sign up?

  • Dines_11
    Neil Dines (@Dines_11) reported from Crowland, England

    @O2 can you advise on the best way to cancel an order. Tried calling but can’t get through and the website pushes me to the app that tells me to call

  • JeSuisEurotrash
    “Bonsoir, my Breeteesh chuurms…” (@JeSuisEurotrash) reported from Peterborough, England

    @O2 Had a call this morning from 0333 344 6972, claiming to be from you doing an account check. Gave his name as Jordan. Never had such a call before yet he claimed you do them every 6 months. Didn’t give him any details and declined the call. I’m guessing not legitimately you?

  • msvnoir
    V 🐝 (@msvnoir) reported from Peterborough, England

    @O2 got my sim and there’s still no service, it’s been over 24 hours and still nothing. I’ve upgraded another one of my phones a few months back and didn’t need to activate anything. obviously can’t ring up the helpline since i don’t have the signal

  • wilcochris
    Chris Wilcox (@wilcochris) reported from Peterborough, England

    @O2 Hi, why do you make your online shop so inaccessible when ad blockers are used. Tried to upgrade yesterday but couldn’t because of that and how slow it was and it crashed too. Fix it please.

  • finspiders
    Spidermeldrew (@finspiders) reported from Stamford, England

    Finally @O2 have support for the Apple Watch, unless of course you are a Business account holder, the ones who spend the most!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mattieroberts94
    Matt Roberts (@mattieroberts94) reported

    Hey @O2, what’s up with phone and 5G signal lately? Can’t make a phone call without sounding like a darlek, keeps cutting off when talking and nothing loads on the internet despite saying 5G and showing full signal?

  • Jes_Squirrell
    Jeremy Squirrell (@Jes_Squirrell) reported

    @wheat_daddy @O2 Could be the coms mast itself. We’ve had trouble with Vodafone signal for a few weeks, then all of a sudden we have got upgraded to 5G and a decent phone signal. Hopefully you’ll get the same soon? 🤞

  • JohnTillUK
    John Till (@JohnTillUK) reported

    My saga with @o2 just gets better and better. Raise a complaint and asked to be contacted by email, receive an acknowledgement of my preference… So what do they do, try calling me instead. Getting sick of it now.

  • KopiteinPoland
    KopiteinPoland (@KopiteinPoland) reported

    I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

  • imperfectforagb
    jodie ꕤ saw ari x5 (@imperfectforagb) reported

    @O2 @O2 i already sent formal complaints by email to the access team and the arena, over a week ago, and they never replied.

  • iammajof
    maria met camila ♰ (@iammajof) reported

    @agb_ayline @andreamfloresss How can people be like that? Ariana has never encouraged hate, so seeing some of her fans treat other fans like that is just so sad💔. @O2

  • Paulc2nd
    Paul Curry (@Paulc2nd) reported

    @BillCockaCha @O2 I am having issues with it as well. They ask the same dumb questions when it's a problem with the app.

  • kath_moonlight
    Kath Moonlight (@kath_moonlight) reported

    @O2 @O2 It’s the MyO2 app/account. I’m currently in Mexico with my UK O2 Pay As You Go SIM. my mobile number appears to be linked to a different email address, so I can’t link it to my Virgin Media O2 ID or top up. I can’t sign in because the O2 website/app blocks access from Mexico.

  • Paulc2nd
    Paul Curry (@Paulc2nd) reported

    @willyepp @O2 I am experiencing the same issues

  • shade1964
    pete (@shade1964) reported

    @O2 ME19 and ME20 areas are shocking their seems to be no point being with o2 if you can’t make and receive calls or get online it’s 2026 ffs you report it and it’s the same excuse we aware of a problem and we are trying to fix it but it never seems to happen !!!!!