O2 Outage Report in Peterborough, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Peterborough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Peterborough, England
The most recent O2 outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Total Blackout | |
| Peterborough |
Phone | |
| Peterborough |
Internet | |
| Peterborough |
||
| Stamford |
Phone | |
| Peterborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Peterborough, England
Latest outage, problems and issue reports in Peterborough and nearby locations:
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gazzzaaa
(@gareth_lemonade) reported
from
Peterborough, England
@O2 Just had an iPhone XR for 5 weeks O2 refusing to exchange it saying that I have to have it repaired. Spent 1 hour 30 minutes on live chat to be kept told no, we have to repair. Great customer service 👍👍👍
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 I want to speak to customers service, can’t get though, chat on 02 app not working either!
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Helen Johns
(@helenjohns74) reported
from
Peterborough, England
@O2 Absolutely appalled at my experience this week with O2... Customer for over 20 years, 6 devices on account... Offered a particular deal, they confirm they have the recording to prove it but still refusing to honour it! #appalling #badservice #timetoswitch
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V 🐝
(@msvnoir) reported
from
Peterborough, England
@O2 got my sim and there’s still no service, it’s been over 24 hours and still nothing. I’ve upgraded another one of my phones a few months back and didn’t need to activate anything. obviously can’t ring up the helpline since i don’t have the signal
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Chris Wilcox
(@wilcochris) reported
from
Peterborough, England
@O2 Hi team, is Montenegro considered part of Europe for roaming? Having trouble finding it on the website. Thanks.
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V 🐝
(@msvnoir) reported
from
Peterborough, England
upgraded my phone a while ago but only put the new sim in yesterday but can’t even use it because apparently there’s “no signal”. turning off and on didn’t help, neither did putting on and off the airplane mode. what the hell @O2
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Spidermeldrew
(@finspiders) reported
from
Stamford, England
Finally @O2 have support for the Apple Watch, unless of course you are a Business account holder, the ones who spend the most!
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Andy Reinis
(@andyreinis) reported
from
Peterborough, England
@O2 It's not the upgrade I am particularly bothered about. When it comes it comes. It's the £50 my wife is out of pocket for that is the issue.
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 answer your direct messages on twitter or on the 02 App please, very poor service at present!
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Terry Harris
(@TerryPix) reported
from
Peterborough, England
@O2 It’s an absolute ***** ache to try and cancel a sim I use for data only, currently paying for not using it, no answer on phones. Do I have to go to @Ofcom to get a refund for 3 months. Why cant these companies make it as simple to cancel as they do to sign up?
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 have they turned the chat off in there app as can’t seem to get though to anybody, poor customer services!
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Damian Kinsella
(@damiankinsella8) reported
from
Stamford, England
Looking forward to leaving @EE - what became one of the best networks, has become the worst in all departments. And I certainly won’t be stonkin up £10 extra a month for 5G. Why can’t you be like @o2 @VodafoneUK keeping prices affordable & the same @EE 😡
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Andy Reinis
(@andyreinis) reported
from
Peterborough, England
@O2 service continues to be laughable. Looks like I'll be seeing you in a few months @VodafoneUK
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Chris Wilcox
(@wilcochris) reported
from
Peterborough, England
@O2 Hi, why do you make your online shop so inaccessible when ad blockers are used. Tried to upgrade yesterday but couldn’t because of that and how slow it was and it crashed too. Fix it please.
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Neil Dines
(@Dines_11) reported
from
Crowland, England
@O2 can you advise on the best way to cancel an order. Tried calling but can’t get through and the website pushes me to the app that tells me to call
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 Totally disgusted in you and your customer service team!!
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Caroline Harmer
(@harmer_caroline) reported
from
Peterborough, England
@O2 I and a colleague have no telephone service in Peterborough - please can you advise the problem and when it will be fixed - thanks
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
from
Peterborough, England
Hi @O2 Trying to sign in to my account but it’s telling me it has to send a code to continue with my password reset request. This is not what I’m trying to do. Issues with the website or a breach you’re keeping quiet about?
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“Bonsoir, my Breeteesh chuurms…”
(@JeSuisEurotrash) reported
from
Peterborough, England
@O2 Had a call this morning from 0333 344 6972, claiming to be from you doing an account check. Gave his name as Jordan. Never had such a call before yet he claimed you do them every 6 months. Didn’t give him any details and declined the call. I’m guessing not legitimately you?
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Marc! The Herald Angels Sing 👼
(@MarcHasNoFilter) reported
from
Peterborough, England
Anyone else having 5G issues on @O2 tonight? I’ve had to switch back to 4G as 5G won’t do a bloody thing.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Loz
(@L_Smartt) reported
@O2 struggling to get my complimentary cinema ticket from o2 priority for Monday. Can you help?
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Graeme Weir
(@WEIR333) reported
@nicmul84 @O2 My wife’s O2 has been terrible for the last 5 months the shop is terrible for customer service and the phone line is awful. Struggling to cancel the contract
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Siiinaed
(@SinaedDavis) reported
@O2 service in TD14 area is still shocking and pretty much non existent most of the time. Website just says engineers likely aware. It's been weeks, what is going on and when will it be fixed?
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Jamie Dixon
(@JDUNITED777) reported
@O2 customer services what a shambles. 5th call trying to correct a mistake on my upgrade. Not called back. Hung up on and wrongly transferred by an agent clearly still in bed. Finally now cancelled and I am looking elsewhere
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Paul Renowden
(@cornishcarspots) reported
last weekend, upgraded two new phones, received one of them and experienced totally disappointing customer service for the other - not for the first time, either. Care to actually help this time @O2, as the people in the call centre yesterday seemed very reluctant.
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A S
(@As23155486A) reported
@O2 hey! If I wanted to preorder the iPhone 14 Pro on a new O2 plan, would you do a new credit search? I’m already a customer on SIM only.
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Ashley Farrell
(@johnfash86) reported
@cerimiles @O2 Oh mate I did the same. They had awful Internet speed and customer service. I went with Voxi in the end and cancelled within the 14 days. They're awesome and have some deals on atm
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Connor 🏳️🌈
(@ConnorTPHockley) reported
@alexcreepldn @O2 Hey Alex, I got to New York yesterday and I’m having the exact same issue. Signal is patchy and then when there is signal, there’s no internet connection. Did you manage to figure it out?
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• C L E O •
(@xo_CL30_ox) reported
@O2 my contract ends tomorrow, can I have some help cancelling my airtime plan, please?
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Eira
(@milese37) reported
@cerimiles @O2 Cancel it