O2 outages and service status in Peterborough, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Peterborough, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Peterborough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Peterborough, England
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England@O2 have they turned the chat off in there app as can’t seem to get though to anybody, poor customer services!
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Chris Wilcox (@wilcochris) reported from Peterborough, England@O2 Hi, why do you make your online shop so inaccessible when ad blockers are used. Tried to upgrade yesterday but couldn’t because of that and how slow it was and it crashed too. Fix it please.
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V 🐝 (@msvnoir) reported from Peterborough, Englandupgraded my phone a while ago but only put the new sim in yesterday but can’t even use it because apparently there’s “no signal”. turning off and on didn’t help, neither did putting on and off the airplane mode. what the hell @O2
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Spidermeldrew (@finspiders) reported from Stamford, EnglandFinally @O2 have support for the Apple Watch, unless of course you are a Business account holder, the ones who spend the most!
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England@O2 answer your direct messages on twitter or on the 02 App please, very poor service at present!
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Neil Dines (@Dines_11) reported from Crowland, England@O2 can you advise on the best way to cancel an order. Tried calling but can’t get through and the website pushes me to the app that tells me to call
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Chris Wilcox 🌻🇺🇦 (@wilcochris) reported from Peterborough, EnglandHi @O2 Trying to sign in to my account but it’s telling me it has to send a code to continue with my password reset request. This is not what I’m trying to do. Issues with the website or a breach you’re keeping quiet about?
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England@O2 Totally disgusted in you and your customer service team!!
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V 🐝 (@msvnoir) reported from Peterborough, England@O2 got my sim and there’s still no service, it’s been over 24 hours and still nothing. I’ve upgraded another one of my phones a few months back and didn’t need to activate anything. obviously can’t ring up the helpline since i don’t have the signal
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Helen Johns (@helenjohns74) reported from Peterborough, England@O2 Absolutely appalled at my experience this week with O2... Customer for over 20 years, 6 devices on account... Offered a particular deal, they confirm they have the recording to prove it but still refusing to honour it! #appalling #badservice #timetoswitch
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gazzzaaa (@gareth_lemonade) reported from Peterborough, England@O2 Just had an iPhone XR for 5 weeks O2 refusing to exchange it saying that I have to have it repaired. Spent 1 hour 30 minutes on live chat to be kept told no, we have to repair. Great customer service 👍👍👍
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“Bonsoir, my Breeteesh chuurms…” (@JeSuisEurotrash) reported from Peterborough, England@O2 Had a call this morning from 0333 344 6972, claiming to be from you doing an account check. Gave his name as Jordan. Never had such a call before yet he claimed you do them every 6 months. Didn’t give him any details and declined the call. I’m guessing not legitimately you?
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Damian Kinsella (@damiankinsella8) reported from Stamford, EnglandLooking forward to leaving @EE - what became one of the best networks, has become the worst in all departments. And I certainly won’t be stonkin up £10 extra a month for 5G. Why can’t you be like @o2 @VodafoneUK keeping prices affordable & the same @EE 😡
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England@O2 I want to speak to customers service, can’t get though, chat on 02 app not working either!
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Chris Wilcox (@wilcochris) reported from Peterborough, England@O2 Hi team, is Montenegro considered part of Europe for roaming? Having trouble finding it on the website. Thanks.
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Caroline Harmer (@harmer_caroline) reported from Peterborough, England@O2 I and a colleague have no telephone service in Peterborough - please can you advise the problem and when it will be fixed - thanks
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Andy Reinis (@andyreinis) reported from Peterborough, England@O2 It's not the upgrade I am particularly bothered about. When it comes it comes. It's the £50 my wife is out of pocket for that is the issue.
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Marc! The Herald Angels Sing 👼 (@MarcHasNoFilter) reported from Peterborough, EnglandAnyone else having 5G issues on @O2 tonight? I’ve had to switch back to 4G as 5G won’t do a bloody thing.
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Terry Harris (@TerryPix) reported from Peterborough, England@O2 It’s an absolute ***** ache to try and cancel a sim I use for data only, currently paying for not using it, no answer on phones. Do I have to go to @Ofcom to get a refund for 3 months. Why cant these companies make it as simple to cancel as they do to sign up?
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Andy Reinis (@andyreinis) reported from Peterborough, England@O2 service continues to be laughable. Looks like I'll be seeing you in a few months @VodafoneUK
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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KopiteinPoland (@KopiteinPoland) reportedI never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain
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Shoukat Ali Kharal (@ShoukatAliKhar2) reported@O2 @giffgaff I kindly request you not to deactivate my SIM +44 7935 828383. I’m currently in Pakistan, but this UK number is very important to me because several of my official accounts are linked to it. Please help me keep the number active. I would really appreciate your suppo
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JaG (@J4God) reported@danjaydubya @mattstingray @O2 Me too. I’ve had some compensation for it but now on full tariff and worse than ever. Won’t load anything and on the odd occasion that it does, slow as. I’ve come to hate it.
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Michael Curley (@Mcurley40Curley) reported@KinkygroovyHez @EE @O2 are a nightmare as well nine weeks to cancel a sim only contact!!
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neni♡ 🌷 (@agb_ayline) reportedHow I wish what happened yesterday had never happened. My arm hurts so much, even though I’m so happy to see Ariana; my back hurts, my feet hurt, my whole body hurts because of the sick people who did this to me. My wrist hurts a lot. 💔 Just thinking about it makes me cry @O2 I hope you can read my email.
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jmcconville710 (@jmcconville710) reported@O2 @O2 could someone contact me please about a charge for an O2 SIM card we never requested , received , used or needed . Jim
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Charlie’s Haus (@HausofCharlie) reportedCan you fix the Adela O2 priority presale? @O2
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Chris (@cwbmufc) reported@willyepp @O2 Regularly get these issues too @O2
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Wing Tsang (@wtsang_) reported@willyepp @O2 I’m having the same issue and o2 asked where the app and my phone was “up to date” 😢
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JB (@ozzybn1989) reportedAnother dreadful morning to be on @O2 - can’t even listen to Apple Music because the connection is so unstable! £65 a month….. #O2