O2 Outage Report in Peterborough, England
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The latest reports from users having issues in Peterborough come from postal codes PE1 and PE4.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Peterborough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Peterborough, England
The most recent O2 outage reports came from the following cities: Peterborough and Ramsey.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Peterborough |
Internet | |
| Ramsey |
Wi-fi | |
| Peterborough |
Total Blackout | |
| Peterborough |
Phone | |
| Peterborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Peterborough, England
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 Totally disgusted in you and your customer service team!!
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V 🐝
(@msvnoir) reported
from
Peterborough, England
upgraded my phone a while ago but only put the new sim in yesterday but can’t even use it because apparently there’s “no signal”. turning off and on didn’t help, neither did putting on and off the airplane mode. what the hell @O2
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 have they turned the chat off in there app as can’t seem to get though to anybody, poor customer services!
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Caroline Harmer
(@harmer_caroline) reported
from
Peterborough, England
@O2 I and a colleague have no telephone service in Peterborough - please can you advise the problem and when it will be fixed - thanks
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Marc! The Herald Angels Sing 👼
(@MarcHasNoFilter) reported
from
Peterborough, England
Anyone else having 5G issues on @O2 tonight? I’ve had to switch back to 4G as 5G won’t do a bloody thing.
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Helen Johns
(@helenjohns74) reported
from
Peterborough, England
@O2 Absolutely appalled at my experience this week with O2... Customer for over 20 years, 6 devices on account... Offered a particular deal, they confirm they have the recording to prove it but still refusing to honour it! #appalling #badservice #timetoswitch
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Neil Dines
(@Dines_11) reported
from
Crowland, England
@O2 can you advise on the best way to cancel an order. Tried calling but can’t get through and the website pushes me to the app that tells me to call
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
from
Peterborough, England
Hi @O2 Trying to sign in to my account but it’s telling me it has to send a code to continue with my password reset request. This is not what I’m trying to do. Issues with the website or a breach you’re keeping quiet about?
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Andy Reinis
(@andyreinis) reported
from
Peterborough, England
@O2 It's not the upgrade I am particularly bothered about. When it comes it comes. It's the £50 my wife is out of pocket for that is the issue.
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Chris Wilcox
(@wilcochris) reported
from
Peterborough, England
@O2 Hi, why do you make your online shop so inaccessible when ad blockers are used. Tried to upgrade yesterday but couldn’t because of that and how slow it was and it crashed too. Fix it please.
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V 🐝
(@msvnoir) reported
from
Peterborough, England
@O2 got my sim and there’s still no service, it’s been over 24 hours and still nothing. I’ve upgraded another one of my phones a few months back and didn’t need to activate anything. obviously can’t ring up the helpline since i don’t have the signal
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gazzzaaa
(@gareth_lemonade) reported
from
Peterborough, England
@O2 Just had an iPhone XR for 5 weeks O2 refusing to exchange it saying that I have to have it repaired. Spent 1 hour 30 minutes on live chat to be kept told no, we have to repair. Great customer service 👍👍👍
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Chris Wilcox
(@wilcochris) reported
from
Peterborough, England
@O2 Hi team, is Montenegro considered part of Europe for roaming? Having trouble finding it on the website. Thanks.
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“Bonsoir, my Breeteesh chuurms…”
(@JeSuisEurotrash) reported
from
Peterborough, England
@O2 Had a call this morning from 0333 344 6972, claiming to be from you doing an account check. Gave his name as Jordan. Never had such a call before yet he claimed you do them every 6 months. Didn’t give him any details and declined the call. I’m guessing not legitimately you?
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 I want to speak to customers service, can’t get though, chat on 02 app not working either!
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 answer your direct messages on twitter or on the 02 App please, very poor service at present!
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Andy Reinis
(@andyreinis) reported
from
Peterborough, England
@O2 service continues to be laughable. Looks like I'll be seeing you in a few months @VodafoneUK
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Spidermeldrew
(@finspiders) reported
from
Stamford, England
Finally @O2 have support for the Apple Watch, unless of course you are a Business account holder, the ones who spend the most!
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Damian Kinsella
(@damiankinsella8) reported
from
Stamford, England
Looking forward to leaving @EE - what became one of the best networks, has become the worst in all departments. And I certainly won’t be stonkin up £10 extra a month for 5G. Why can’t you be like @o2 @VodafoneUK keeping prices affordable & the same @EE 😡
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Terry Harris
(@TerryPix) reported
from
Peterborough, England
@O2 It’s an absolute ***** ache to try and cancel a sim I use for data only, currently paying for not using it, no answer on phones. Do I have to go to @Ofcom to get a refund for 3 months. Why cant these companies make it as simple to cancel as they do to sign up?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Leo
(@Leo89826702) reported
@O2 I appreciate your response. But the duration for the fix is beyond acceptable. I don't have WIFI as cannot afford it in this area. I look forward to the notification saying it's fixed rather than the 5 weeks of 'Just to let you know we’re still working hard to fix your issue'.
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Jenn Matthews🇮🇪🇪🇺🇵🇸☘
(@jennymatt73) reported
@O2 Have only just joined O2 & have been chastised by O2 customer service for complaining that keeping my old number will not take 24hrs as stated online but it will now take at least 48hrs!!! What an awful start with O2.
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Briony Lumpkin 🏴🇪🇺🏳️🌈
(@brionytheliony) reported
Hey @O2 why is your signal in Brundall so poor? I keep getting emails saying you’ll fix it in two weeks, then another email in two weeks with a new date, etc. Is this being fixed?
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Craig McDonnell
(@CraigMcDonnel16) reported
@jxs606 @EnglandRugby @O2 Horrible thing! #ifitaintbroke
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Paul Palmer
(@LiongolferPaul) reported
@O2 can you explain why you've cut me off when I've paid the outstanding bill? And is showing on MyO2 as paid?? I had service until I made the payment
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LulliGang
(@lulli_gang) reported
@SimonTCAP @O2 Oh so I’m not the only one am I i got the phone put down on me 5times yesterday and they still owe me £168 and told me 3 different dates everytime Iv called and lied and said it’s been processed when it hasn’t now they said wait till the 25th amazing wonder what’s next
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Jen Collinge
(@collinge_j) reported
@O2 Still awaiting message from O2, the customer service on sorting out a data protection breech is unbelievably slow
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Neil G
(@granth1974) reported
@giffgaff Who can actually help me here? Clearly nobody working for giffgaff. Should I complain to @O2?
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stewart hartland
(@stewarthartland) reported
@O2 Hi o2 I’ve been unable to log into my account EVER and am just going round in circles on your website, select help but it goes back to the main page. I can’t log in anywhere, enter the code you send, still won’t work. You are literally useless. Does anyone test your site? 😤
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James Rogers
(@james_rogers) reported
from
Poplar, England
@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!