O2 Outage Report in Peterborough, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Peterborough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Peterborough, England
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Spidermeldrew
(@finspiders) reported
from
Stamford, England
Finally @O2 have support for the Apple Watch, unless of course you are a Business account holder, the ones who spend the most!
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Neil Dines
(@Dines_11) reported
from
Crowland, England
@O2 can you advise on the best way to cancel an order. Tried calling but can’t get through and the website pushes me to the app that tells me to call
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Helen Johns
(@helenjohns74) reported
from
Peterborough, England
@O2 Absolutely appalled at my experience this week with O2... Customer for over 20 years, 6 devices on account... Offered a particular deal, they confirm they have the recording to prove it but still refusing to honour it! #appalling #badservice #timetoswitch
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Chris Wilcox
(@wilcochris) reported
from
Peterborough, England
@O2 Hi team, is Montenegro considered part of Europe for roaming? Having trouble finding it on the website. Thanks.
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Marc! The Herald Angels Sing 👼
(@MarcHasNoFilter) reported
from
Peterborough, England
Anyone else having 5G issues on @O2 tonight? I’ve had to switch back to 4G as 5G won’t do a bloody thing.
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Chris Wilcox
(@wilcochris) reported
from
Peterborough, England
@O2 Hi, why do you make your online shop so inaccessible when ad blockers are used. Tried to upgrade yesterday but couldn’t because of that and how slow it was and it crashed too. Fix it please.
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“Bonsoir, my Breeteesh chuurms…”
(@JeSuisEurotrash) reported
from
Peterborough, England
@O2 Had a call this morning from 0333 344 6972, claiming to be from you doing an account check. Gave his name as Jordan. Never had such a call before yet he claimed you do them every 6 months. Didn’t give him any details and declined the call. I’m guessing not legitimately you?
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 have they turned the chat off in there app as can’t seem to get though to anybody, poor customer services!
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 I want to speak to customers service, can’t get though, chat on 02 app not working either!
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V 🐝
(@msvnoir) reported
from
Peterborough, England
@O2 got my sim and there’s still no service, it’s been over 24 hours and still nothing. I’ve upgraded another one of my phones a few months back and didn’t need to activate anything. obviously can’t ring up the helpline since i don’t have the signal
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Terry Harris
(@TerryPix) reported
from
Peterborough, England
@O2 It’s an absolute ***** ache to try and cancel a sim I use for data only, currently paying for not using it, no answer on phones. Do I have to go to @Ofcom to get a refund for 3 months. Why cant these companies make it as simple to cancel as they do to sign up?
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Andy Reinis
(@andyreinis) reported
from
Peterborough, England
@O2 It's not the upgrade I am particularly bothered about. When it comes it comes. It's the £50 my wife is out of pocket for that is the issue.
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Andy Reinis
(@andyreinis) reported
from
Peterborough, England
@O2 service continues to be laughable. Looks like I'll be seeing you in a few months @VodafoneUK
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Caroline Harmer
(@harmer_caroline) reported
from
Peterborough, England
@O2 I and a colleague have no telephone service in Peterborough - please can you advise the problem and when it will be fixed - thanks
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Damian Kinsella
(@damiankinsella8) reported
from
Stamford, England
Looking forward to leaving @EE - what became one of the best networks, has become the worst in all departments. And I certainly won’t be stonkin up £10 extra a month for 5G. Why can’t you be like @o2 @VodafoneUK keeping prices affordable & the same @EE 😡
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gazzzaaa
(@gareth_lemonade) reported
from
Peterborough, England
@O2 Just had an iPhone XR for 5 weeks O2 refusing to exchange it saying that I have to have it repaired. Spent 1 hour 30 minutes on live chat to be kept told no, we have to repair. Great customer service 👍👍👍
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 Totally disgusted in you and your customer service team!!
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 answer your direct messages on twitter or on the 02 App please, very poor service at present!
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V 🐝
(@msvnoir) reported
from
Peterborough, England
upgraded my phone a while ago but only put the new sim in yesterday but can’t even use it because apparently there’s “no signal”. turning off and on didn’t help, neither did putting on and off the airplane mode. what the hell @O2
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
from
Peterborough, England
Hi @O2 Trying to sign in to my account but it’s telling me it has to send a code to continue with my password reset request. This is not what I’m trying to do. Issues with the website or a breach you’re keeping quiet about?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Clarke
(@ajaner3) reported
Trying to get Disney plus this morning @O2 but there seems to be a problem with loading the page. Was the same last night. Is the offer not on anymore?
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Sarah @ Pencil me in
(@pencilmeinshop) reported
@O2 hey 👋🏼 can you help me? My old mother was with o2, BT persuaded her to change (sim only) - they then asked her to text a couple of numbers and that would be the end of her contract / is this how it works now? I’m a bit suss at the advice she has been given
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Pedro Cat
(@ElPedroCat) reported
@O2 @ThreeUK @ThreeUKSupport Hi o2, I already am on o2 with an eSim that I had to get coz I never get any decent data signal. The frst speedtest was your network the other 2 fails were Three
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Phil
(@tiatto1) reported
@O2 And the tone of your reply is not exactly the way to speak to customers new or old, which is why I have replied the way I did previously. If you want to treat customers with contempt, then carry on. You’ve already been forced in to a 1 huge fine.
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Jon Murphy #2020KWAhousechamps #stayinghomeagain
(@TheMurphy2806) reported
@O2 Ys, as per usual with brilliant customer service on e we got through
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Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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Benkins ⚽️🔴
(@benjenkers) reported
Anyone else having problems with @O2? All my family has no signal! #O2down
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Keely Jones
(@keelywyn) reported
@O2 DMd after weeks of shambles with your telephone "helpline" - please help 🦸
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SAM
(@OfficialSam1234) reported
@O2 hi 02 Not happy trying to get my phone contract changed to a new contract been on the phone for over an hour and a half operator picked up and slammed the phone down on me and been trying to call back and no one is picking up can you request a call back tomorrow afternoon 👍
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⎊ C ♡
(@sweetsxtan) reported
@O2 last night when you wanted my money you replied straight away. And now something you've provided me isn't working you won't reply? I've tried to call your service and there is no one to talk to?