O2 outages and service status in Peterborough, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Peterborough, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Peterborough come from postal codes PE3 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Peterborough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Peterborough, England
The most recent O2 outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough
|
Phone | 23 days ago |
|
Peterborough
|
Wi-fi | 2 months ago |
|
Peterborough
|
Internet | 5 months ago |
Community Discussion
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O2 Issues Reports Near Peterborough, England
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England@O2 I want to speak to customers service, can’t get though, chat on 02 app not working either!
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“Bonsoir, my Breeteesh chuurms…” (@JeSuisEurotrash) reported from Peterborough, England@O2 Had a call this morning from 0333 344 6972, claiming to be from you doing an account check. Gave his name as Jordan. Never had such a call before yet he claimed you do them every 6 months. Didn’t give him any details and declined the call. I’m guessing not legitimately you?
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Damian Kinsella (@damiankinsella8) reported from Stamford, EnglandLooking forward to leaving @EE - what became one of the best networks, has become the worst in all departments. And I certainly won’t be stonkin up £10 extra a month for 5G. Why can’t you be like @o2 @VodafoneUK keeping prices affordable & the same @EE 😡
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Caroline Harmer (@harmer_caroline) reported from Peterborough, England@O2 I and a colleague have no telephone service in Peterborough - please can you advise the problem and when it will be fixed - thanks
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England@O2 have they turned the chat off in there app as can’t seem to get though to anybody, poor customer services!
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Andy Reinis (@andyreinis) reported from Peterborough, England@O2 It's not the upgrade I am particularly bothered about. When it comes it comes. It's the £50 my wife is out of pocket for that is the issue.
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Chris Wilcox (@wilcochris) reported from Peterborough, England@O2 Hi, why do you make your online shop so inaccessible when ad blockers are used. Tried to upgrade yesterday but couldn’t because of that and how slow it was and it crashed too. Fix it please.
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Terry Harris (@TerryPix) reported from Peterborough, England@O2 It’s an absolute ***** ache to try and cancel a sim I use for data only, currently paying for not using it, no answer on phones. Do I have to go to @Ofcom to get a refund for 3 months. Why cant these companies make it as simple to cancel as they do to sign up?
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gazzzaaa (@gareth_lemonade) reported from Peterborough, England@O2 Just had an iPhone XR for 5 weeks O2 refusing to exchange it saying that I have to have it repaired. Spent 1 hour 30 minutes on live chat to be kept told no, we have to repair. Great customer service 👍👍👍
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Andy Reinis (@andyreinis) reported from Peterborough, England@O2 service continues to be laughable. Looks like I'll be seeing you in a few months @VodafoneUK
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Chris Wilcox (@wilcochris) reported from Peterborough, England@O2 Hi team, is Montenegro considered part of Europe for roaming? Having trouble finding it on the website. Thanks.
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V 🐝 (@msvnoir) reported from Peterborough, England@O2 got my sim and there’s still no service, it’s been over 24 hours and still nothing. I’ve upgraded another one of my phones a few months back and didn’t need to activate anything. obviously can’t ring up the helpline since i don’t have the signal
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England@O2 answer your direct messages on twitter or on the 02 App please, very poor service at present!
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Chris Wilcox 🌻🇺🇦 (@wilcochris) reported from Peterborough, EnglandHi @O2 Trying to sign in to my account but it’s telling me it has to send a code to continue with my password reset request. This is not what I’m trying to do. Issues with the website or a breach you’re keeping quiet about?
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Helen Johns (@helenjohns74) reported from Peterborough, England@O2 Absolutely appalled at my experience this week with O2... Customer for over 20 years, 6 devices on account... Offered a particular deal, they confirm they have the recording to prove it but still refusing to honour it! #appalling #badservice #timetoswitch
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V 🐝 (@msvnoir) reported from Peterborough, Englandupgraded my phone a while ago but only put the new sim in yesterday but can’t even use it because apparently there’s “no signal”. turning off and on didn’t help, neither did putting on and off the airplane mode. what the hell @O2
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England@O2 Totally disgusted in you and your customer service team!!
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Marc! The Herald Angels Sing 👼 (@MarcHasNoFilter) reported from Peterborough, EnglandAnyone else having 5G issues on @O2 tonight? I’ve had to switch back to 4G as 5G won’t do a bloody thing.
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Spidermeldrew (@finspiders) reported from Stamford, EnglandFinally @O2 have support for the Apple Watch, unless of course you are a Business account holder, the ones who spend the most!
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Neil Dines (@Dines_11) reported from Crowland, England@O2 can you advise on the best way to cancel an order. Tried calling but can’t get through and the website pushes me to the app that tells me to call
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Comfort (@andycomfort) reported@daviddunninguk @O2 No signal in much of Beverley. Poor in parts of central Hull and I’m on 2 bars of signal in Barton-upon-Humber. I’ve been with them since they were Cellnet when O2 was just dioxygen.
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Brandon McFarlane (@BMcFarlaneUK) reported@O2 Thanks. I've downloaded the app and trying to run a speed test, but it says "you currently do not have network connectivity". I'm very much aware that's what the problem is. I'll leave it to you to find a solution.
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Mark Bloomfield (@ExNHSorthopod) reported@O2 Your agent just tried to tell me that RECEIVING International Call (I.e. from outside UK) whilst in UK (I.e. NOT roaming) on my O2 registered mobile (UK domestic customer) is chargeable. What?! No, should NOT need any ‘bolt on’! Charging me as described above is ILLEGAL!
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John Burrows (@John34968211) reported@o2 What an awful company to deal with Can’t even complain online Been trying for days Love a DM though Still won’t fix your problem 2 months and counting Happy to take my daughters money though🤮
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John Burrows (@John34968211) reported@O2 Phone and internet work Wats app works Text and I messages don’t Whether sending or receiving Been trying to fix for over 2 months Slowly losing my head
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Skimo (@SkimoBeats) reported@O2 literally spent two days trying to buy a new smart watch via O2 app. Fails everytime at the payment stage at the end. Call centre having same issue. What's going on?
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Jordan J MacGeever (@j_macgeever) reported@DelBoy80s @EnglandRugby @O2 Facts. **** him off
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Benjamin Webster (@benjaminlfc) reported@CherryBooBopper @O2 If submitted to the complaint review service email address you’ll be lucky if you hear anything what you will get is an automated email after 4 weeks telling you they’re still looking into the complaint, you’ll then get one after 8 weeks stating you can go to CISAS and only after going to them will you get a response from O2
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Dan Collins 🏴🇬🇧 (@DanCollins658) reported@kaznyemh @dbcxptures @O2 When I was in Cornwall the other week, I got really good signal, in fact I got the fastest speed test done using mobile data that I’ve ever had.
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Alasdair Hubbard ⚫ (@dralhubb) reported@TheHewman @EnglandRugby @O2 You might need to have someone help you, it has some big words like "and" and "it"