O2 Outage Report in Peterborough, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Peterborough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (29%)
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Total Blackout (13%)
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Wi-fi (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Peterborough, England
Latest outage, problems and issue reports in Peterborough and nearby locations:
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“Bonsoir, my Breeteesh chuurms…” (@JeSuisEurotrash) reported from Peterborough, England
@O2 Had a call this morning from 0333 344 6972, claiming to be from you doing an account check. Gave his name as Jordan. Never had such a call before yet he claimed you do them every 6 months. Didn’t give him any details and declined the call. I’m guessing not legitimately you?
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Marc! The Herald Angels Sing 👼 (@MarcHasNoFilter) reported from Peterborough, England
Anyone else having 5G issues on @O2 tonight? I’ve had to switch back to 4G as 5G won’t do a bloody thing.
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Neil Dines (@Dines_11) reported from Crowland, England
@O2 can you advise on the best way to cancel an order. Tried calling but can’t get through and the website pushes me to the app that tells me to call
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Chris Wilcox 🌻🇺🇦 (@wilcochris) reported from Peterborough, England
Hi @O2 Trying to sign in to my account but it’s telling me it has to send a code to continue with my password reset request. This is not what I’m trying to do. Issues with the website or a breach you’re keeping quiet about?
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Chris Wilcox (@wilcochris) reported from Peterborough, England
@O2 Hi, why do you make your online shop so inaccessible when ad blockers are used. Tried to upgrade yesterday but couldn’t because of that and how slow it was and it crashed too. Fix it please.
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V 🐝 (@msvnoir) reported from Peterborough, England
@O2 got my sim and there’s still no service, it’s been over 24 hours and still nothing. I’ve upgraded another one of my phones a few months back and didn’t need to activate anything. obviously can’t ring up the helpline since i don’t have the signal
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V 🐝 (@msvnoir) reported from Peterborough, England
upgraded my phone a while ago but only put the new sim in yesterday but can’t even use it because apparently there’s “no signal”. turning off and on didn’t help, neither did putting on and off the airplane mode. what the hell @O2
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Chris Wilcox (@wilcochris) reported from Peterborough, England
@O2 Hi team, is Montenegro considered part of Europe for roaming? Having trouble finding it on the website. Thanks.
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Terry Harris (@TerryPix) reported from Peterborough, England
@O2 It’s an absolute ***** ache to try and cancel a sim I use for data only, currently paying for not using it, no answer on phones. Do I have to go to @Ofcom to get a refund for 3 months. Why cant these companies make it as simple to cancel as they do to sign up?
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England
@O2 I want to speak to customers service, can’t get though, chat on 02 app not working either!
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England
@O2 answer your direct messages on twitter or on the 02 App please, very poor service at present!
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England
@O2 have they turned the chat off in there app as can’t seem to get though to anybody, poor customer services!
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Damian Kinsella (@damiankinsella8) reported from Stamford, England
Looking forward to leaving @EE - what became one of the best networks, has become the worst in all departments. And I certainly won’t be stonkin up £10 extra a month for 5G. Why can’t you be like @o2 @VodafoneUK keeping prices affordable & the same @EE 😡
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Helen Johns (@helenjohns74) reported from Peterborough, England
@O2 Absolutely appalled at my experience this week with O2... Customer for over 20 years, 6 devices on account... Offered a particular deal, they confirm they have the recording to prove it but still refusing to honour it! #appalling #badservice #timetoswitch
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Spidermeldrew (@finspiders) reported from Stamford, England
Finally @O2 have support for the Apple Watch, unless of course you are a Business account holder, the ones who spend the most!
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England
@O2 Totally disgusted in you and your customer service team!!
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Andy Reinis (@andyreinis) reported from Peterborough, England
@O2 service continues to be laughable. Looks like I'll be seeing you in a few months @VodafoneUK
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Andy Reinis (@andyreinis) reported from Peterborough, England
@O2 It's not the upgrade I am particularly bothered about. When it comes it comes. It's the £50 my wife is out of pocket for that is the issue.
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gazzzaaa (@gareth_lemonade) reported from Peterborough, England
@O2 Just had an iPhone XR for 5 weeks O2 refusing to exchange it saying that I have to have it repaired. Spent 1 hour 30 minutes on live chat to be kept told no, we have to repair. Great customer service 👍👍👍
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Caroline Harmer (@harmer_caroline) reported from Peterborough, England
@O2 I and a colleague have no telephone service in Peterborough - please can you advise the problem and when it will be fixed - thanks
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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kef (@siltanu) reported
@SajButt9070 @O2 @virginmedia Virgin Media Outage UpdatVoice and TV fault F011861578. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 27/06/2025 13:15:00. The Virgin Media Team.- ID: F011861578. Best wishes, the Virgin Media Team.
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Saj butt (@SajButt9070) reported
@virginmedia @O2 It's been 2 months I am reaching out with @O2 but they are fail totally 👎-👎
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James Madeley (@JamesMadeley) reported
@JohnMoo99882213 @EnglandRugby @O2 Had a terrible time at Racing but can hopefully rebuild his career at Bath
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Estelle Keeber (@Estelle_Keeber) reported
My @O2 priority codes for a cinema showing have been sent to an old email address, how can I get the code resent? #help #o2priority
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Dolivercar (@dolivercar1986) reported
@O2 your customer service is awful. Containment team has not replied to any emails per our resolution, all this after waiting on the phone for 2 hours and countless emails and phone calls, what a joke!! Please action our complaint it has been almost 3 months!! C-1905251528
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Ryan (@Ryansteve06) reported
@rohouk @EnglandRugby @O2 Can only think to add experience for the young lads. Otherwise both awful Picks
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Jayu (@Jayu4456) reported
@O2 thanks for charging £28 roaming charges unnecessarily, yet you don't help. If for one day roaming charges I can get a plan for 2 months with 2GB/day why as a consumer would I opt for expensive roaming charges.
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Ian (@Banzai1970) reported
@O2 mobile data really doesn't work still in Godalming, checker says "good" as always but actual data speed available is awful
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Roger Howe (@rohouk) reported
@EnglandRugby @O2 Two headscratchers for me. Dombrandt and Isiekwe. Never done it at international level.
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David Pacitti (@davidpacitti) reported
@O2 Thanks for the generic rubbish reply, hasn’t worked in this area for months and has gotten worse since the mast nearby was removed, didn’t want to have to quote the staff in the local o2 shop, but the service in this area is nothing short of a disgrace, if only you would own it