O2 Outage Report in Peterborough, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Peterborough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Peterborough, England
The most recent O2 outage reports came from the following cities: Ramsey.
| City | Problem Type | Report Time |
|---|---|---|
 Ramsey |
Wi-fi | |
| Peterborough |
Total Blackout | |
| Peterborough |
Phone | |
| Peterborough |
Internet | |
| Peterborough |
||
| Stamford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Peterborough, England
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Andy Reinis
(@andyreinis) reported
from
Peterborough, England
@O2 service continues to be laughable. Looks like I'll be seeing you in a few months @VodafoneUK
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 answer your direct messages on twitter or on the 02 App please, very poor service at present!
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Andy Reinis
(@andyreinis) reported
from
Peterborough, England
@O2 It's not the upgrade I am particularly bothered about. When it comes it comes. It's the £50 my wife is out of pocket for that is the issue.
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Spidermeldrew
(@finspiders) reported
from
Stamford, England
Finally @O2 have support for the Apple Watch, unless of course you are a Business account holder, the ones who spend the most!
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Terry Harris
(@TerryPix) reported
from
Peterborough, England
@O2 It’s an absolute ***** ache to try and cancel a sim I use for data only, currently paying for not using it, no answer on phones. Do I have to go to @Ofcom to get a refund for 3 months. Why cant these companies make it as simple to cancel as they do to sign up?
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gazzzaaa
(@gareth_lemonade) reported
from
Peterborough, England
@O2 Just had an iPhone XR for 5 weeks O2 refusing to exchange it saying that I have to have it repaired. Spent 1 hour 30 minutes on live chat to be kept told no, we have to repair. Great customer service 👍👍👍
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 have they turned the chat off in there app as can’t seem to get though to anybody, poor customer services!
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V 🐝
(@msvnoir) reported
from
Peterborough, England
upgraded my phone a while ago but only put the new sim in yesterday but can’t even use it because apparently there’s “no signal”. turning off and on didn’t help, neither did putting on and off the airplane mode. what the hell @O2
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Damian Kinsella
(@damiankinsella8) reported
from
Stamford, England
Looking forward to leaving @EE - what became one of the best networks, has become the worst in all departments. And I certainly won’t be stonkin up £10 extra a month for 5G. Why can’t you be like @o2 @VodafoneUK keeping prices affordable & the same @EE 😡
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Helen Johns
(@helenjohns74) reported
from
Peterborough, England
@O2 Absolutely appalled at my experience this week with O2... Customer for over 20 years, 6 devices on account... Offered a particular deal, they confirm they have the recording to prove it but still refusing to honour it! #appalling #badservice #timetoswitch
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Caroline Harmer
(@harmer_caroline) reported
from
Peterborough, England
@O2 I and a colleague have no telephone service in Peterborough - please can you advise the problem and when it will be fixed - thanks
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
from
Peterborough, England
Hi @O2 Trying to sign in to my account but it’s telling me it has to send a code to continue with my password reset request. This is not what I’m trying to do. Issues with the website or a breach you’re keeping quiet about?
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Marc! The Herald Angels Sing 👼
(@MarcHasNoFilter) reported
from
Peterborough, England
Anyone else having 5G issues on @O2 tonight? I’ve had to switch back to 4G as 5G won’t do a bloody thing.
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 I want to speak to customers service, can’t get though, chat on 02 app not working either!
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Neil Dines
(@Dines_11) reported
from
Crowland, England
@O2 can you advise on the best way to cancel an order. Tried calling but can’t get through and the website pushes me to the app that tells me to call
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 Totally disgusted in you and your customer service team!!
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Chris Wilcox
(@wilcochris) reported
from
Peterborough, England
@O2 Hi, why do you make your online shop so inaccessible when ad blockers are used. Tried to upgrade yesterday but couldn’t because of that and how slow it was and it crashed too. Fix it please.
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Chris Wilcox
(@wilcochris) reported
from
Peterborough, England
@O2 Hi team, is Montenegro considered part of Europe for roaming? Having trouble finding it on the website. Thanks.
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“Bonsoir, my Breeteesh chuurms…”
(@JeSuisEurotrash) reported
from
Peterborough, England
@O2 Had a call this morning from 0333 344 6972, claiming to be from you doing an account check. Gave his name as Jordan. Never had such a call before yet he claimed you do them every 6 months. Didn’t give him any details and declined the call. I’m guessing not legitimately you?
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V 🐝
(@msvnoir) reported
from
Peterborough, England
@O2 got my sim and there’s still no service, it’s been over 24 hours and still nothing. I’ve upgraded another one of my phones a few months back and didn’t need to activate anything. obviously can’t ring up the helpline since i don’t have the signal
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ursula kocharian
(@makocharian) reported
from
Keighley, England
@O2 just been told my code isn’t working.A flippant ‘sorry’ and no free burger. Poor customer service @McDonaldsUK
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ibrahim
(@ibrahim_gts) reported
@onlyslightlybsd @O2 I got through to customer complaints and they’re going to speak to Cust Service. Thats bad of them not to follow that one up for you. I’ll mention to them I’m not the only one that has experienced this.
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Rajinder Gupta
(@rajgupta292611) reported
@O2 Very poor customer service
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Trish Gordon
(@TriciaGordon) reported
@O2 There is no response on phone they hang up on you if you are not reporting a lost or stolen phone. And no webchat advisors on very poor service
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kerrie
(@NeverEverLearn) reported
@O2 It’s showing signal but no E, 3G or 4g next to it no one is answering phones or chat option on app anyway you can look?
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holly
(@holly10616025) reported
@O2 Can you please reply to my message! I set up a promise to pay for the 10th of December why can I ask has my phone been cut again! I am becoming very annoyed ment to be there to help but I can’t even call o2
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Kes
(@kaceboogie_) reported
Is anyone else having any @O2 signal issues — it’s being saying No Service for the last 5 hours
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Rajinder Gupta
(@rajgupta292611) reported
@O2 I bought two products on 2/12/21. Yesterday received email that your products are ready to be pick. When I went there there is just leaflet in Courier. I called customer care he said that I collected the order. Then he rang o2 store he confirmed it’s leaflet. Still no deliver
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IAACCTV Limited
(@iaacctvuk) reported
@O2 don’t bother sending McDonald’s codes out. Internal error at Mcds #greatbridge and was told not valid when scanned. Said I had 25 minutes to use. Leon the staff member. Absolute shower of ****
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K1ngDev538
(@K1ngDev538) reported
@O2 After being on the phone for ages, O2 decided to abruptly hang up on me. Congratulations O2 you win the award for worst customer service in the whole wide world.