O2 Outage Report in Peterborough, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Peterborough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 13: Problems at O2
O2 is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Peterborough, England
The most recent O2 outage reports came from the following cities: Peterborough and Stamford.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Peterborough |
||
| Stamford |
Phone | |
| Peterborough |
Phone | |
| Peterborough |
Phone | |
| Peterborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Peterborough, England
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Terry Harris
(@TerryPix) reported
from
Peterborough, England
@O2 It’s an absolute ***** ache to try and cancel a sim I use for data only, currently paying for not using it, no answer on phones. Do I have to go to @Ofcom to get a refund for 3 months. Why cant these companies make it as simple to cancel as they do to sign up?
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Chris Wilcox
(@wilcochris) reported
from
Peterborough, England
@O2 Hi, why do you make your online shop so inaccessible when ad blockers are used. Tried to upgrade yesterday but couldn’t because of that and how slow it was and it crashed too. Fix it please.
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Spidermeldrew
(@finspiders) reported
from
Stamford, England
Finally @O2 have support for the Apple Watch, unless of course you are a Business account holder, the ones who spend the most!
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Damian Kinsella
(@damiankinsella8) reported
from
Stamford, England
Looking forward to leaving @EE - what became one of the best networks, has become the worst in all departments. And I certainly won’t be stonkin up £10 extra a month for 5G. Why can’t you be like @o2 @VodafoneUK keeping prices affordable & the same @EE 😡
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 Totally disgusted in you and your customer service team!!
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Caroline Harmer
(@harmer_caroline) reported
from
Peterborough, England
@O2 I and a colleague have no telephone service in Peterborough - please can you advise the problem and when it will be fixed - thanks
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
from
Peterborough, England
Hi @O2 Trying to sign in to my account but it’s telling me it has to send a code to continue with my password reset request. This is not what I’m trying to do. Issues with the website or a breach you’re keeping quiet about?
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Andy Reinis
(@andyreinis) reported
from
Peterborough, England
@O2 It's not the upgrade I am particularly bothered about. When it comes it comes. It's the £50 my wife is out of pocket for that is the issue.
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Chris Wilcox
(@wilcochris) reported
from
Peterborough, England
@O2 Hi team, is Montenegro considered part of Europe for roaming? Having trouble finding it on the website. Thanks.
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“Bonsoir, my Breeteesh chuurms…”
(@JeSuisEurotrash) reported
from
Peterborough, England
@O2 Had a call this morning from 0333 344 6972, claiming to be from you doing an account check. Gave his name as Jordan. Never had such a call before yet he claimed you do them every 6 months. Didn’t give him any details and declined the call. I’m guessing not legitimately you?
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Marc! The Herald Angels Sing 👼
(@MarcHasNoFilter) reported
from
Peterborough, England
Anyone else having 5G issues on @O2 tonight? I’ve had to switch back to 4G as 5G won’t do a bloody thing.
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V 🐝
(@msvnoir) reported
from
Peterborough, England
upgraded my phone a while ago but only put the new sim in yesterday but can’t even use it because apparently there’s “no signal”. turning off and on didn’t help, neither did putting on and off the airplane mode. what the hell @O2
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 have they turned the chat off in there app as can’t seem to get though to anybody, poor customer services!
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Helen Johns
(@helenjohns74) reported
from
Peterborough, England
@O2 Absolutely appalled at my experience this week with O2... Customer for over 20 years, 6 devices on account... Offered a particular deal, they confirm they have the recording to prove it but still refusing to honour it! #appalling #badservice #timetoswitch
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gazzzaaa
(@gareth_lemonade) reported
from
Peterborough, England
@O2 Just had an iPhone XR for 5 weeks O2 refusing to exchange it saying that I have to have it repaired. Spent 1 hour 30 minutes on live chat to be kept told no, we have to repair. Great customer service 👍👍👍
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Andy Reinis
(@andyreinis) reported
from
Peterborough, England
@O2 service continues to be laughable. Looks like I'll be seeing you in a few months @VodafoneUK
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V 🐝
(@msvnoir) reported
from
Peterborough, England
@O2 got my sim and there’s still no service, it’s been over 24 hours and still nothing. I’ve upgraded another one of my phones a few months back and didn’t need to activate anything. obviously can’t ring up the helpline since i don’t have the signal
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 answer your direct messages on twitter or on the 02 App please, very poor service at present!
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Neil Dines
(@Dines_11) reported
from
Crowland, England
@O2 can you advise on the best way to cancel an order. Tried calling but can’t get through and the website pushes me to the app that tells me to call
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Daniel Hillman-McDonald
(@DanielLincs68) reported
from
Stamford, England
@O2 I want to speak to customers service, can’t get though, chat on 02 app not working either!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Moscha
(@TheRealMoscha) reported
@virginmedia is there any perks or benefits to being a virgin media customer and an @O2 customer? Iv seen some deals like double data and double broadband package, would I get these perhaps?
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jazzy
(@Thikc_Kevin) reported
@O2 Hi, yes I do already have damage insurance and would really like to make a claim on it! I can use a family member's phone to contact you
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Damiyah Stan Account ✨
(@adebongaa_ox) reported
@O2 are thieves charging me £351.43 for an early cancellation fee that I DID NOT ask for & have now taken me to debt collectors. I’ve been paying my contract every month so I’m not sure as to why they decided to cancel my contract early.
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Chris
(@AmericanPie88) reported
@O2 Hi @O2 yes it has been referred to credit file referrals over two weeks ago and no response. The check had issues because call handler tried it twice in short space of time. Have been told to try again but don’t want to damage score further. No response from anyone. Have sent DM
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Moscha
(@TheRealMoscha) reported
@virginmedia is there any perks or benefits to being a virgin media customer and an @O2 customer? Iv seen some deals like double saga and double broadband package, would I get these perhaps?
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Mark Cornelius
(@cornelius_mark) reported
@liIkirby @O2 It is the same in Plymouth city centre too Signal seems ok but 4g is non existent. It has been like that for years , nothing gets done ever! Go a mile out of city centre It is fine but still sloe compared to Vodafone, BT or 3
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Sharon Hunter
(@sharonhunter72) reported
from
Ashington, England
Disgraceful service yet again with @O2 3 separate staff sorting refund within 7 days it’s now two weeks and guess what both call handlers HAVE NOT processed the refund 😡this is a phone was meant to have been cancelled in January but again this wasn’t done either hence refund😡
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andrew cattanach
(@cattanach1974) reported
@spanglykoala @GreggsOfficial @O2 Never seen bacon
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James_paymentsconsultant
(@jamesharper_PS) reported
@O2 Don’t complain to o2 when you are cut off with bad phone signal they don’t call you back. Simply not interested .
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Caroline Apichella
(@cfaapichella) reported
Hello @dhlexpressuk - a parcel from @O2 has been lost in transit and I’ve been trying to get a replacement for a week (before going away on a solo trip for 3 weeks). Please can you help as I would like to take a fully functioning phone along with me. Thanks