O2 outages and service status in Peterborough, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Peterborough, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Peterborough come from postal codes PE3 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Peterborough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Peterborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Peterborough, England
The most recent O2 outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough
|
Phone | 29 days ago |
|
Peterborough
|
Wi-fi | 2 months ago |
Community Discussion
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O2 Issues Reports Near Peterborough, England
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Andy Reinis (@andyreinis) reported from Peterborough, England@O2 service continues to be laughable. Looks like I'll be seeing you in a few months @VodafoneUK
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Spidermeldrew (@finspiders) reported from Stamford, EnglandFinally @O2 have support for the Apple Watch, unless of course you are a Business account holder, the ones who spend the most!
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England@O2 I want to speak to customers service, can’t get though, chat on 02 app not working either!
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England@O2 Totally disgusted in you and your customer service team!!
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Helen Johns (@helenjohns74) reported from Peterborough, England@O2 Absolutely appalled at my experience this week with O2... Customer for over 20 years, 6 devices on account... Offered a particular deal, they confirm they have the recording to prove it but still refusing to honour it! #appalling #badservice #timetoswitch
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V 🐝 (@msvnoir) reported from Peterborough, England@O2 got my sim and there’s still no service, it’s been over 24 hours and still nothing. I’ve upgraded another one of my phones a few months back and didn’t need to activate anything. obviously can’t ring up the helpline since i don’t have the signal
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“Bonsoir, my Breeteesh chuurms…” (@JeSuisEurotrash) reported from Peterborough, England@O2 Had a call this morning from 0333 344 6972, claiming to be from you doing an account check. Gave his name as Jordan. Never had such a call before yet he claimed you do them every 6 months. Didn’t give him any details and declined the call. I’m guessing not legitimately you?
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gazzzaaa (@gareth_lemonade) reported from Peterborough, England@O2 Just had an iPhone XR for 5 weeks O2 refusing to exchange it saying that I have to have it repaired. Spent 1 hour 30 minutes on live chat to be kept told no, we have to repair. Great customer service 👍👍👍
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Damian Kinsella (@damiankinsella8) reported from Stamford, EnglandLooking forward to leaving @EE - what became one of the best networks, has become the worst in all departments. And I certainly won’t be stonkin up £10 extra a month for 5G. Why can’t you be like @o2 @VodafoneUK keeping prices affordable & the same @EE 😡
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England@O2 have they turned the chat off in there app as can’t seem to get though to anybody, poor customer services!
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Chris Wilcox (@wilcochris) reported from Peterborough, England@O2 Hi team, is Montenegro considered part of Europe for roaming? Having trouble finding it on the website. Thanks.
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Andy Reinis (@andyreinis) reported from Peterborough, England@O2 It's not the upgrade I am particularly bothered about. When it comes it comes. It's the £50 my wife is out of pocket for that is the issue.
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Neil Dines (@Dines_11) reported from Crowland, England@O2 can you advise on the best way to cancel an order. Tried calling but can’t get through and the website pushes me to the app that tells me to call
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V 🐝 (@msvnoir) reported from Peterborough, Englandupgraded my phone a while ago but only put the new sim in yesterday but can’t even use it because apparently there’s “no signal”. turning off and on didn’t help, neither did putting on and off the airplane mode. what the hell @O2
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Daniel Hillman-McDonald (@DanielLincs68) reported from Stamford, England@O2 answer your direct messages on twitter or on the 02 App please, very poor service at present!
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Chris Wilcox (@wilcochris) reported from Peterborough, England@O2 Hi, why do you make your online shop so inaccessible when ad blockers are used. Tried to upgrade yesterday but couldn’t because of that and how slow it was and it crashed too. Fix it please.
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Terry Harris (@TerryPix) reported from Peterborough, England@O2 It’s an absolute ***** ache to try and cancel a sim I use for data only, currently paying for not using it, no answer on phones. Do I have to go to @Ofcom to get a refund for 3 months. Why cant these companies make it as simple to cancel as they do to sign up?
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Caroline Harmer (@harmer_caroline) reported from Peterborough, England@O2 I and a colleague have no telephone service in Peterborough - please can you advise the problem and when it will be fixed - thanks
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Marc! The Herald Angels Sing 👼 (@MarcHasNoFilter) reported from Peterborough, EnglandAnyone else having 5G issues on @O2 tonight? I’ve had to switch back to 4G as 5G won’t do a bloody thing.
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Chris Wilcox 🌻🇺🇦 (@wilcochris) reported from Peterborough, EnglandHi @O2 Trying to sign in to my account but it’s telling me it has to send a code to continue with my password reset request. This is not what I’m trying to do. Issues with the website or a breach you’re keeping quiet about?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Sutherland (@andews134) reported@O2 @ChechuzM Hi - I took a montly o2 contract 8 days ago. It worked well until you ported the number from vodafone. Since then I cannot connact at all. I contacted help, bit it just ‘logged a complaint’. How do I cancel. It is within 14 days.
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Alasdair Hubbard ⚫ (@dralhubb) reported@TheHewman @EnglandRugby @O2 You might need to have someone help you, it has some big words like "and" and "it"
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Altrincham HQ - Social Media Marketing in Manc (@altrinchamhq) reportedI've had terrible coverage from @O2 - Can't get a signal most of the time in Liverpool City Centre - At the castlefield bowl gigs - every other network my friends were on was ok, O2 failed Generally can't trust it for any coverage
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Al. 🐝🚒🏴 (@technical2626) reported@O2 a freeing of mine was sold a phone from your shop in bury a few mths ago but has had problems with it time and time again eventually going bk to o2 in Trafford centre to have it looked at only to find there is no record of this phone anywhere in records . Police investig
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iz (@iz__zy) reported@VickiMilly @O2 I’ve had the same issue and they are useless and just can’t seem to help
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MissNads22 🇱🇨💋 (@MissNads22) reported@O2 @O2 whats the point of the O2 app if it doesn't let you sign in. Stuck in a painful loop of hell
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mysteriousgal (@mysteriousgal) reported@TangoNcherry @O2 I am having the same issue and @O2 customer service doesnt seem to have any clue. Have you managed to get this resolved yet?
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Ran (@mister___ran) reportedWhat an absolute **** show it is at @O2! The customer service is appalling, simply rude & not helpful in any way, shape or form. @O2 , you need to have a word with Archana, rude **** (NC358582122)
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Bekah (@BekahShona) reportedSeriously fed up with @O2 - constantly sending me back and forth, with making a payment, one minute it’s not on their system, the next I receive letters asking for payment, and when you get in contact, they don’t help and brush you off - this has been going on for months!!
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Chris Morrow (@chr_morrow) reportedHey @O2 been trying to view my mobile bill online and via the app for a couple of days now and just keep seeing “Uh-oh… Oops… Something’s gone wrong.” Any chance you could fix that something? Your virtual assistant is worse than useless!