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O2

O2 Outage Report in Antrim, Northern Ireland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Antrim, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 31% Internet (31%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Antrim, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, and Newtownabbey.

CityProblem TypeReport Time
Belfast Internet 5 days ago
Belfast Phone 18 days ago
Belfast Internet 25 days ago
Belfast Phone 1 month ago
Newtownabbey Phone 1 month ago
Belfast Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

  • JeremyAdamsNI
    Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

  • internetsense
    Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @LauraJ2803 @SarahSherry1 @O2 This is criminal activity I was charged £2 per day by #Three Which is bad enough Truth is like petrol/oil/electric/tv you can't change as they're all at it!

  • RunRosyRyanRun
    Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland

    @O2 I won an instant prize from Greggs but no voucher appeared, can you help?

  • catherine271076
    Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

  • TheRealJackieJ
    Jackie Johnston (@TheRealJackieJ) reported from Belfast, Northern Ireland

    @O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?

  • padraigmc1988
    padraig mc crory (@padraigmc1988) reported from Belfast, Northern Ireland

    Is it just me or has @O2 phone signal went to the absolute dogs?

  • McGuinnessKevin
    Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

  • thebaldfather
    Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • PcConlon
    P Conlon PC (@PcConlon) reported from Belfast, Northern Ireland

    @DPDgroup_news @O2 your service is a joke

  • kkanecelt
    kierankane (@kkanecelt) reported from Belfast, Northern Ireland

    @o2 is the worst shittiest network I've ever been on in my life

  • billyjatkins
    billy (@billyjatkins) reported from Belfast, Northern Ireland

    @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

  • liznangel3
    Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland

    @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

  • GarethAJMiller
    Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • apallan
    ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland

    @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

  • Watsonmydear
    Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app

  • ThomasJStewart
    Tommy Stewart (@ThomasJStewart) reported from Ballymena, Northern Ireland

    @O2 once again no / very poor 4G signal in Ballymena town centre - when oh when will this be sorted.

  • UberGeekFanboy
    Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

  • roryg2009
    Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland

    @o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...

  • Watsonmydear
    Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sargeant_gail
    beijinggail (@sargeant_gail) reported

    @O2 When is someone going to sort out my ongoing issues with context - 4 weeks now - no response to my emails to resolution centre #o2 #verypoorcustomerservice #isthishowyoutreatlongstandingcustomers

  • SueOwenBailey
    Sue Owen Bailey (@SueOwenBailey) reported

    @O2 Thanks so much, I have just tried that, spent ten minutes jumping through hoops to speak to someone only for them to hang up on me as soon as they answered. I will DM you - can you arrange for someone to call me please

  • nirave
    Nirave 尼拉夫 (@nirave) reported

    @Heidivel @VodafoneUK Don’t change to O2 – trust me on that, they’re the worst UK network possible and their customer service is ATROCIOUS. You’ll be waiting a day for a single message in response from @O2 as well.

  • onlyslightlybsd
    Onlyslightlybiased (@onlyslightlybsd) reported

    @O2 Have been waiting on hold for about half an hour now, is there any other way of organising a return? Either in store or through a webchat service

  • RakeshSagu1
    Rakesh Sagu (@RakeshSagu1) reported

    @O2 Terrible service. Experienced issues porting my number for nearly 3 weeks, during which I haven't been able to use my 02 SIM. The team have no idea how to resolve. I want to cancel but am outside the 14 day period, so will incur your cancellation fee! Please can you resolve??

  • SueOwenBailey
    Sue Owen Bailey (@SueOwenBailey) reported

    Hi @O2 can I have a number to call you on from a non-02 phone as I do not have enough signal to get a connection (on-going issue of several years) and would like to terminate my contract.

  • sololatolulope
    beehem (@sololatolulope) reported

    @O2 , you do not care about your customer and am very upset about this. @O2 isn’t taking any responsibility and it seems like @RoyalMail isn’t too. How do I get my phone back or my money in this case.

  • Sadlybrokeboy
    Matt Morris (@Sadlybrokeboy) reported

    @o2 stupid question for you. Can I switch an existing SIM card to an esim connection?

  • GiveUpTheJosh
    Forty-Nine Sea Horses (@GiveUpTheJosh) reported

    @O2 Love how you dont respond after you're so rude to me. You wont be seeing my custom again. Cancelling said new 24 month contract, cya.

  • GiveUpTheJosh
    Forty-Nine Sea Horses (@GiveUpTheJosh) reported

    **** @O2 so much. Upgraded yesterday so it would be on the same sim, go to work today and i have no data??? Great