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O2

O2 Outage Report in Antrim, Northern Ireland

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Antrim, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Antrim, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, and Newtownabbey.

CityProblem TypeReport Time
Belfast Internet 9 days ago
Belfast Phone 22 days ago
Belfast Internet 29 days ago
Belfast Phone 1 month ago
Newtownabbey Phone 1 month ago
Belfast Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

  • apallan
    ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland

    @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

  • GarethAJMiller
    Gareth (@GarethAJMiller) reported from Belfast, Northern Ireland

    @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

  • RunRosyRyanRun
    Bacon From Heaven (@RunRosyRyanRun) reported from Belfast, Northern Ireland

    @O2 I won an instant prize from Greggs but no voucher appeared, can you help?

  • catherine271076
    Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

  • McGuinnessKevin
    Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

  • liznangel3
    Liz Cullinane (@liznangel3) reported from Balmoral, Northern Ireland

    @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

  • roryg2009
    Rory Gallagher (@roryg2009) reported from Belfast, Northern Ireland

    @o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...

  • padraigmc1988
    padraig mc crory (@padraigmc1988) reported from Belfast, Northern Ireland

    Is it just me or has @O2 phone signal went to the absolute dogs?

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • billyjatkins
    billy (@billyjatkins) reported from Belfast, Northern Ireland

    @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

  • ThomasJStewart
    Tommy Stewart (@ThomasJStewart) reported from Ballymena, Northern Ireland

    @O2 once again no / very poor 4G signal in Ballymena town centre - when oh when will this be sorted.

  • thebaldfather
    Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • paulmcerlane
    www.paulmcerlane.net (@paulmcerlane) reported from Crumlin, Northern Ireland

    @O2 are there network issues in N.Ireland??

  • UberGeekFanboy
    Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

  • internetsense
    Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @LauraJ2803 @SarahSherry1 @O2 This is criminal activity I was charged £2 per day by #Three Which is bad enough Truth is like petrol/oil/electric/tv you can't change as they're all at it!

  • Watsonmydear
    Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • TheRealJackieJ
    Jackie Johnston (@TheRealJackieJ) reported from Belfast, Northern Ireland

    @O2 Hi. Can someone help me please? Tried ringing but losing the will with the wait times. Basically placed 3 orders yesterday. 2 have been despatched but 1 hasnt - ms-221212349. Can someone check whats happening?

  • JeremyAdamsNI
    Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

  • PcConlon
    P Conlon PC (@PcConlon) reported from Belfast, Northern Ireland

    @DPDgroup_news @O2 your service is a joke

  • Watsonmydear
    Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported from Belfast, Northern Ireland

    💡 check your Tesco clubcard account - vouchers for restaurants, Denby dining sets & more - I’ve enjoyed 3 course meals for 2 for like £1.13! 💡 check your topcashback account could be £££ for a M&S voucher for example 💡 If @O2 customer make sure you download free priority app

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bykerh
    Henrietta Evans (@bykerh) reported

    @O2 @O2 I have had the most appalling service from your alleged cust serv! Your CS is argumentative and very unfriendly. I have been waiting for a refund for a service I cancelled but am told I won't get two of those months back. Approx 6mnths this has been ongoing -:4984077

  • GalliShep
    Bearfaced biscuit burglar♿ (@GalliShep) reported

    @fatedfox @O2 Getting brash now saying they're part of telecoms companies but I guess they've played so long with pretending to be Microsoft! I'll never get why they're not traced and raided.

  • Cont_y_Llan
    Mатт Томпсон 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 #FBIW (@Cont_y_Llan) reported

    @O2 Really, really poor customer service tonight from O2. I’ve called five times and been disconnected four. The one in which I made contact was proven to be spinning yarns. Not good.

  • RichardMichie
    RichardMichie (@RichardMichie) reported

    Because I’ve been working from home I’m not even denting my 30gig mobile data plan. Have you checked yours? @o2 must have been making money hand over fist while everyone uses home WIFI. Just dropped mine right down saving £6 a month @MartinSLewis

  • TracyTMStroud
    Tracy Stroud (@TracyTMStroud) reported

    @O2 I’m having problems with contacting o2 can someone please contact me before I cancel my contract with you

  • misha_patel_89
    Misha (@misha_patel_89) reported

    @O2 Hi o2, sorry, the guide hasn’t helped... it’s becoming a hinderance as my mum is unable to receive calls and when making calls the voice quality is terrible.

  • AyUpMaDuck
    H #FBPE 🌹#GTTO (@AyUpMaDuck) reported

    @O2 hi can someone DM me please, you’ve sent me an email to ring you only it seems to be the PAYG top up line! Need help ASAP!

  • merennaw
    Merenna Wilson (@merennaw) reported

    @O2 hi, I’ve recently joined O2 with my PAC from a previous provider, so I could keep the same phone number. With my O2 SIM, the number my phone is calling from is not my previous number. Please can you help? I can’t get through on the phone

  • eLoadsilloader
    Neil Loader (@eLoadsilloader) reported

    @O2 how the hell do I get to talk to somebody???? Absolutely poor customer service!!!

  • NicVig
    Nicky Vignoli (@NicVig) reported

    When you start off wanting to call @O2 to get old phone unlocked, then decide to leave during the call because of how bad the automated phone system is, then when your call gets answered they immediately hang up. Trying to talk to @O2 is like banging your head against a wall. 🤬