O2 outages and service status in Antrim, Northern Ireland

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Antrim, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Antrim, Northern Ireland

The most recent O2 outage reports came from the following cities: Belfast, and Newtownabbey.

City	Problem Type	Report Time
Belfast	Internet	14 days ago
Belfast	Phone	27 days ago
Belfast	Internet	1 month ago
Belfast	Phone	1 month ago
Newtownabbey	Phone	2 months ago
Belfast	Total Blackout	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

• 
  Fanboy (@UberGeekFanboy) reported 34 seconds ago from Belfast, Northern Ireland

  @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

• 
  billy (@billyjatkins) reported 2 minutes ago from Belfast, Northern Ireland

  @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

• 
  Rory Gallagher (@roryg2009) reported 10 minutes ago from Belfast, Northern Ireland

  @o2 I resorted to emailing the CEO today @LutzSchueler because no one will help me with refunding me for an order I cancelled and didn't receive...

• 
  Christine #StaySafe #SaveLives Watson 💙 (@Watsonmydear) reported 13 minutes ago from Belfast, Northern Ireland

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Bacon From Heaven (@RunRosyRyanRun) reported 15 minutes ago from Belfast, Northern Ireland

  @O2 I won an instant prize from Greggs but no voucher appeared, can you help?

• 
  ANN P V ALLAN (@apallan) reported 16 minutes ago from Belfast, Northern Ireland

  @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

• 
  Em (@EmGymMum) reported 19 minutes ago from Belfast, Northern Ireland

  @O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!

• 
  Liz Cullinane (@liznangel3) reported 23 minutes ago from Balmoral, Northern Ireland

  @EmmandJDeSouza Burnfoot, Donegal house in Derry UK Workshop Donegal, Irl @O2 flicking from roaming to home constantly, useless turning it off roaming I'd never get any work done👿

• 
  Tommy Stewart (@ThomasJStewart) reported 24 minutes ago from Ballymena, Northern Ireland

  @O2 once again no / very poor 4G signal in Ballymena town centre - when oh when will this be sorted.

• 
  Brendan Bonner (@BrendanB2) reported 28 minutes ago from Belfast, Northern Ireland

  @O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).

• 
  Jeremy Adams (@JeremyAdamsNI) reported 28 minutes ago from Belfast, Northern Ireland

  Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.

• 
  Jeremy Adams (@JeremyAdamsNI) reported 31 minutes ago from Belfast, Northern Ireland

  Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

• 
  Kevin McGuinness (@McGuinnessKevin) reported 33 minutes ago from Belfast, Northern Ireland

  @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

• 
  Gareth (@GarethAJMiller) reported 39 minutes ago from Belfast, Northern Ireland

  @O2 how can I get in touch about my last bill? Recently left o2 so not letting me start a live chat as I can’t login

• 
  kierankane (@kkanecelt) reported 40 minutes ago from Belfast, Northern Ireland

  @o2 is the worst shittiest network I've ever been on in my life

• 
  padraig mc crory (@padraigmc1988) reported 41 minutes ago from Belfast, Northern Ireland

  Is it just me or has @O2 phone signal went to the absolute dogs?

• 
  Catherine Dwyer (@catherine271076) reported 43 minutes ago from Jordanstown, Northern Ireland

  @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

• 
  Hugh Pollock (@thebaldfather) reported 47 minutes ago from Belfast, Northern Ireland

  @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

• 
  Gareth Thompson (@gareth_thmpsn) reported 56 minutes ago from Belfast, Northern Ireland

  @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

• 
  Jeremy Adams (@JeremyAdamsNI) reported 57 minutes ago from Belfast, Northern Ireland

  @O2 AirPods and 🎅 is looking after them! Again fantastic service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John 🇨🇾 (@johnski2000) reported 2 minutes ago

  You’re supposed to be a communications company @O2 Why is it so hard to speak to a real person and not a stupid AI ?

• 
  Samantha Bull (@Sammiebutler88) reported 5 minutes ago

  @o2 sick of these signal issues!!! Text message just received saying had missed call at 342pm today!!! Absolutely ridiculous supposed to have 5g, completely unacceptable!!! They don't provide signal but if we missed a bill they'd be a huge issue, double standards

• 
  Lois (@lois_mae96) reported 6 minutes ago

  @O2 The issue is why did you say you had stock online? When you don’t? And my phone is delayed.. I don’t mind I understand there’s issues but the website should really be more up to date.

• 
  Tom Yeo (@ThomasYeo876) reported 7 minutes ago

  Absolutely dreadful customer service from @O2. Miss advised on multiple occasions. What a joke...

• 
  The Attic Man 🇬🇧Sir Tricky Dicky Ricky Hicky (@TheAtticMan) reported 9 minutes ago

  @O2 you’ve let me down, again.

• 
  Anton (@mixedraceman) reported 10 minutes ago

  A total of 70 minutes and counting and 4 advisors spoken to and still no closer to getting any help for a faulty phone I've been sent! @O2

• 
  ODEON Help (@ODEONHelp) reported 13 minutes ago

  @buzzmatt @O2 Hi Matthew, Apologies for the delayed reply, we've been rather busy recently. Do you still need help with this? Please DM me with the details if so. - Kie

• 
  SAF (@The1LikeSaf) reported 15 minutes ago

  Great service from @O2. Me and the Mrs out of contract, on exact same tariff and price. She gets offered a cheaper upgrade deal with the same tariff, but when I call to upgrade, that deal can’t be offered to me. Wonderful customer service! 👍🏼

• 
  Richard L Hicken. (@trickyhicky73) reported 20 minutes ago

  @O2 your customer service is terrible tonight. I was expecting a replacement phone today and you’ve let me down and now your customer service is messing me about. Disgusting and disappointing.

• 
  Lou Böhmer 🏳️‍🌈 (@littlemy77) reported 26 minutes ago

  @O2 any help available to return an item please - cannot get any assistance from anyone