O2

O2 Outage Report in Antrim, Northern Ireland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Antrim, Northern Ireland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Antrim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Antrim, Northern Ireland 03/12/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Antrim, Northern Ireland

The most recent O2 outage reports came from the following cities: Ballymena, Belfast, Newtownabbey and Antrim.

Loading map, please wait...
City Problem Type Report Time
United KingdomBallymena Phone
United KingdomBelfast Total Blackout
United KingdomBallymena Phone
United KingdomBelfast Phone
United KingdomBelfast Phone
United KingdomNewtownabbey Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Antrim, Northern Ireland

Latest outage, problems and issue reports in Antrim and nearby locations:

  • UberGeekFanboy Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @O2 trying to phone through to return a phone and keep getting cut off? Wtf.

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Belfast, Northern Ireland

    @O2 you guys got a number to your payments team? I need to speak to someone. Automated IVR is poor.

  • leannereid1988 leane reid (@leannereid1988) reported from Castlereagh, Northern Ireland

    @O2 in o2 shop in newtownards the 3 fellas in the shop couldn't have bin any nicer and very helpful even when the problem was my own fault! Saved me a trip to Samsung! Def need a pay rise!! Thank you =)

  • Utter_Dil_Emma Mad Madame Em (@Utter_Dil_Emma) reported from Belfast, Northern Ireland

    I assume my bus home crashed and I died because hell is surely dealing with @O2 customer service chat for a ******* hour and a half.

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    @O2 AirPods and 🎅 is looking after them! Again fantastic service.

  • columcoyle Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland

    @angelcosta78 @DPDgroup_news @O2 @AppleSupport Just checked and its now saying the same for me! Apparently it takes a full 26 hours to get from Birmingham to Down 🙄

  • jtoal James Toal (@jtoal) reported from Belfast, Northern Ireland

    @O2 Yes of course it is, but not when I needed it last night. It is *invariably* down when I try to use it late at night. I raised this issue a few months ago also.

  • McGuinnessKevin Kevin McGuinness (@McGuinnessKevin) reported from Belfast, Northern Ireland

    @o2 any chance you can sort out the masts in Belfast.. really slow connections and dropped connections, I’m even with o2 (was with you when it was BT Cellnet) I’m with sky who use your network but I know of o2 customers having the same issues. #o2network

  • apallan ANN P V ALLAN (@apallan) reported from Belfast, Northern Ireland

    @Girlzmum Very poor service from @O2 especially to a front line worker in the NHS #NHS who needs her phone.

  • thebaldfather Hugh Pollock (@thebaldfather) reported from Belfast, Northern Ireland

    @O2 I am amazed by the lack of support from your network. Trying for a week now to get help and your help and advice is pathetic when you eventually answer.

  • columcoyle Colum Coyle (@columcoyle) reported from Castlereagh, Northern Ireland

    @angelcosta78 @DPDgroup_news @O2 @AppleSupport I’ve sent a complaint to O2 asking for a refund of the three days I’m missing out on my device plan. They’ve already charged me!

  • billyjatkins billy (@billyjatkins) reported from Belfast, Northern Ireland

    @seanp280 @O2 Where are you in Belfast? I live beside city hospital and I get full bars all over the city, 5G too! Only when I venture into the depths of County Down does it deteriorate lol

  • kkanecelt kierankane (@kkanecelt) reported from Belfast, Northern Ireland

    @o2 is the worst shittiest network I've ever been on in my life

  • catherine271076 Catherine Dwyer (@catherine271076) reported from Jordanstown, Northern Ireland

    @O2 I need to escalate a complaint re. a member of staff who refuses to to 1) process my upgrade and 2) who has just terminated my call. Who can I talk to? Your staff say it’s not possible to talk to a manager.

  • Jay_McB Jason Brown (@Jay_McB) reported from Newtownabbey, Northern Ireland

    @virginmedia come on I have 4 Sims with VM. Even put something together online. Will @virgin customers be getting any rewards or paybacks like @O2 had to do when they kept getting network problems 😜

  • AskkeithInfo askkeith.info (@AskkeithInfo) reported from Castlereagh, Northern Ireland

    @O2 Reece in your forestside store was a legend I ran through door cut off from world and all sorted for phone and lap top in 12 mins a credit to public service he’ll be snapped up by someone soon give him a pay rise and pat on back

  • EmGymMum Em (@EmGymMum) reported from Belfast, Northern Ireland

    @O2 @KLogan1977 Update: So @O2 asked me to DM details of the issue. I sent it hours ago, yet still no response. I wonder if there is an intention to help or it is an illusion of good customer service. Nor have I got promised call back after 22 hours from the CS phoneline. Not good!!

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Kudos to @O2 for customer service today. Recommend going via app ‘Start a Conversation’ section.

  • BrendanB2 Brendan Bonner (@BrendanB2) reported from Belfast, Northern Ireland

    @O2 I wouldn’t recommend anyone buying online and redeeming your phone. Go to the store, you can’t trust any of the online and virtual services. Was a handling getting phone set up, getting help and they only give you 50% of the value they say (no matter how good your phone is).

  • JeremyAdamsNI Jeremy Adams (@JeremyAdamsNI) reported from Belfast, Northern Ireland

    Great customer service @O2. Placed an online order at 6.30pm last night and arrived 4.45pm in Belfast.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Hathor32563459 Hathor (@Hathor32563459) reported

    @O2 never contact complainants, and never take complaints seriously. Cue the sneer of 'sorry you feel that way' as a dismissal, from O2.

  • emmafrmgla emma (@emmafrmgla) reported

    Hey @O2 I was supposed to be expected to collect my iPhone from store today, however woken up to an email about a delay. How long will this be? I'm a new customer and got less than a week remaining on my current contract! Please help!

  • spacecxwbxy HEN (@spacecxwbxy) reported

    @O2 what’s going on with the network?

  • Lordrikki Rikki Lord (@Lordrikki) reported

    Is it just me or is @O2 signal being really temperamental atm. Saying I’ve got 4G/5G but still cuts out constantly when on the phone 🙄😒

  • Elainemumof3 Elaine WILSON (@Elainemumof3) reported

    @O2 yet again going back.on what you say will happen, told one thing then left with no service 2 weeks before I was told I would, absolutely disgusting

  • aimee81731462 aimee (@aimee81731462) reported

    @O2 i love how you can be a loyal customer for over 20 years but when things get hard there NO help for customers after being transferred 3 times my mum who is a pensioner was basically told jog on !!!! lovely 👍🏽

  • pmedranoviz Pablo Medrano-Vizcaíno (@pmedranoviz) reported

    @O2 Hi! 24 hours without mobile signal in Birmingham. Horrible service, I was expecting an important call today but could not get it because of these problems

  • Miss_SophieLA Miss Sophie Lou 〰️ (@Miss_SophieLA) reported

    @O2 I’ve asked for this to logged as a complaint, however I don’t have much confidence it will be. Very disappointed

  • JoshPeet6 Josh Peet (@JoshPeet6) reported

    @O2 Shocking service for last 2 months. Your ‘advisor’ said there was nothing up however, my local shop says different, say you’re working on masts over the north west. Just been into the Apple Store to make sure it wasn’t my phone and they said they have been inundated with o2 fault

  • JD82__ JD (@JD82__) reported

    I genuinely thought @O2 were the pits of customer service. @monzo have just asked them to hold their beer.