O2

O2 Outage Report in Bury St. Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St. Edmunds, Suffolk, England 04/28/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bury St. Edmunds, Suffolk, England

The most recent O2 outage reports came from the following cities: Stowmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomStowmarket Total Blackout
United KingdomStowmarket Internet
United KingdomBury St Edmunds Phone
United KingdomHaverhill Phone
United KingdomThetford Phone
United KingdomThetford Total Blackout

Community Discussion

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O2 Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

  • garethrcooper Gareth Cooper (@garethrcooper) reported from Stowmarket, England

    @O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Alex83838395 Alex (@Alex83838395) reported

    @O2 Dm you and you don't even open it or reply? Nearly as bad as your call centres

  • Superkat24 Katherine Reese (@Superkat24) reported

    @O2 is there a problem with your app? Cannot login, password correct but keep getting login failed....want to check my tickets for upcoming concert....is it down?

  • Selecta_BA Bradley (@Selecta_BA) reported

    @O2 Yes text and calls are find. I was in Belgium last week and it was fine. iPhone 13 Pro. That’s fine but this is awful if you can not offer a service you should use it as a selling point. I would of move to re or stayed with 3 where roaming speed were decent.

  • pepperoni_mike ⚽️Mike Pepperoni🍕 (@pepperoni_mike) reported

    @virginmedia @TheBHF @O2 I need one trying to get in touch with your uselesss customer service!!!

  • Investradez NJ (@Investradez) reported

    Have to admit @O2 customer service support is the worst i have ever come across here in the UK

  • outragecouture AMP (@outragecouture) reported

    @O2 Any advice on how to get help with changing my DD? Nobody can help me on chat or phone. If you can’t help me, I can’t pay my bill!

  • R4V11 . (@R4V11) reported

    I take it no one bothers about customer service on here as you know your service has been appalling? @O2 @virginmedia

  • SheilaHarries Mrs.H. (@SheilaHarries) reported

    I cannot get help with a problem @o2 Very frustrating to keep getting texts about something I cannot access, when o2 help is a machine & does not understand the problem.

  • RyanF_88 Ryan Foulkes (@RyanF_88) reported

    @O2 Home of terrible customer service

  • rwhd81 Richard Woods (@rwhd81) reported

    @O2 hi, I’ve sent you a DM. Please can you help? Have been trying to talk to you via your WhatsApp service for days but your agents just aren’t resolving my problem at all and are they just coming back with repeated standard responses. Thanks