O2

O2 Outage Report in Bury St. Edmunds, Suffolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Bury St. Edmunds, Suffolk, England 06/21/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

  • LesleyEm Lesley Smart (@LesleyEm) reported from Elmswell, England

    @O2 you’ve sent me code to login on app 3 times and each one says there’s a problem. Is there an issue with the app?

  • garethrcooper Gareth Cooper (@garethrcooper) reported from Stowmarket, England

    @O2 is there a problem with app or are your currently not answering the in app chat function. Posted one message a week ago and another a few days ok but nothing back

  • DbSuffolkbuh Dale (@DbSuffolkbuh) reported from Woolpit, England

    So @dhlexpressuk are attempting delivery tomorrow even though I have have told them I won't be here as that was my reason for arranging collection today. @O2 wasn't any help either. 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MarilynLeask Prof. Marilyn Leask (@MarilynLeask) reported

    Nightmare with UK telecom provider O2/Virgin media @O2 @virginmedia Day14 into a 30 day holiday they are unable to provide the roaming service promised. As an elderly solo traveller relying on taxis/public transport & a phone to make arrangements I have been left stranded.

  • RachT234 RachT234 (@RachT234) reported

    Would never recommend @ThreeUK - poor network (often getting <10mbps + poor call quality), poor customer service and even when leaving to change network again, they managed to mess up my number port to the point my temporary number doesn't work! @EE and @O2 highly recommended

  • PresenterChris Chrissy K (@PresenterChris) reported

    @O2 have spoken to 5 people about a credit that was due to be applied to my account. Assured that it had been done end shock horror it hasn’t. Ridiculous service @EE @VodafoneUK any good deals on?

  • Emma_Meerkat Emma 🖤🤍 (@Emma_Meerkat) reported

    My @O2 data is running so slow. Which doesn't help that my @SkyHelpTeam broadband is down.

  • Benn_Sanderson Benn Sanderson (@Benn_Sanderson) reported

    @O2 I’m up for contract renewal shortly. Are there any good deals as I am an O2 and Virgin Media customer?

  • TonyDackombe Tony Dackombe (@TonyDackombe) reported

    @virginmedia @O2 @O2 - haven’t heard from you on this. Are you able to help?

  • KebabPeppe98393 Pepper Kebab (@KebabPeppe98393) reported

    Two years down the line from becoming a widow, O2 is affecting my credit score you never noted missed payment from my late husband’s account as he lay in hospital, dying. Shame @O2 @virginmedia @o2breavementsupport Bereavement & Critical illness Team (KMM134555427V81287L0KM

  • RangoTheGrump Rango (@RangoTheGrump) reported

    @O2 @Brian_McLachlan So it’s busy for data where he is? So why are you not increasing the bandwidth? This increase in demand can’t have magically happened, this is over time. So why do you continually fail to adapt to these demands? Your coverage everywhere is increasingly getting worse.

  • RangoTheGrump Rango (@RangoTheGrump) reported

    @dshensmith @ThreeUK - I’ve been considering leaving @O2 due to their continually declining network coverage in towns and cities, so looking for an alternative. However what you’ve been doing here is a massive red flag, so you’re off my list for sure.

  • princessmurray kirst-123 (@princessmurray) reported

    @O2 2 hours on hold to try and pay you money, pushed from pillow to post because of your system errors. Waited 6 weeks for a manager to call. Absolutely shocking. Might as well buy a pay as you go chip 😡