Plusnet

Plusnet Outage Report in Winsford, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Winsford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Winsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Winsford, Cheshire West and Chester, England 12/01/2025 20:50

December 01: Problems at Plusnet

Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Winsford, England

Latest outage, problems and issue reports in Winsford and nearby locations:

  • cathmcgovern1 Cath McGovern (@cathmcgovern1) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • ukpayrollserv Duane James (@ukpayrollserv) reported from Frodsham, England

    Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • JayneyBarnes Jayne Barnes (@JayneyBarnes) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Katy_OT87 Katy Ellen Livingstone (@Katy_OT87) reported

    @plusnethelp @Plusnet still waiting for a reply 15 hours later! Your call centre couldn’t help me last night after being on the phone for 1 hour 18 minutes! Somebody needs to call me today!

  • Hallysworld Kris Hall (@Hallysworld) reported from Thame, England

    @Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.

  • AlisonFoster79 Alison Foster (@AlisonFoster79) reported

    @Plusnet can’t get through to customer services on hold for 20mins then cut off rang back and now saying the are too busy and to ring later !! Not good when we have family of 5 ,no internet , husband working from home and it’s the weekend coming up !!!!

  • Kuffdam Kuffdam (@Kuffdam) reported

    Hey @VodafoneUK - this is yet another day of getting 3-6mbs from my 500mbps connection... what’s going on.... what the hell am I paying for? This is a joke.... @Plusnet take me back, I’ve made a terrible mistake

  • KateGibbon KG 1000 (@KateGibbon) reported

    @Sophtwin2 @KateSlaterPR @Plusnet They are awful, currently on my second set of 30min holds having been cut off after the first. A month in, still no internet and I’m working from home..... So so so upset by this

  • yvonne99970389 yvonne (@yvonne99970389) reported

    @Plusnet several times i've been promised a cheque- blaming royal mail yet I've had mail from everyone else- resolution please

  • toshkerr Jonathan kerr (@toshkerr) reported

    @plusnethelp @Plusnet I've been a customer for years, but the service I got when trying to get my new house set up was a bit of a joke :( I can barely get enough speed to load this website just now. The engineer didn't come despite you telling me on the phone he was coming..

  • DrewsterV Andrew V (@DrewsterV) reported

    @Plusnet absolute farve of an organisation, disconnect me with a breach of contract and try and compensate me less than you charge as early termination with notice @plusnethelp no help

  • gracemaggysmith Grace Smith (@gracemaggysmith) reported

    can’t get over the fact I’ve been having problems with PlusNet and their solution was to plug my laptop in with the Ethernet cable into the box they installed into my sons nursery, that their WiFi doesn’t work with Apple devices and have I tried turning it off and back on again?

  • DaviesPieface77 Gareth Davies (@DaviesPieface77) reported

    @Plusnet seems the WiFi not working any advise Wrexham?