Plusnet outages and service status in Northwich, England

Problems in the last 24 hours in Northwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Northwich, England

The most recent Plusnet outage reports came from the following cities: Widnes.

City	Problem Type	Report Time
Widnes	Phone	25 days ago
Sale	E-mail	5 months ago

Community Discussion

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Plusnet Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

• 
  Sam Bennett (@sam_benne) reported 8 minutes ago from Northwich, England

  @plusnet internet is down in the CW8 area.

• 
  Sally O’Shea (@sweetiesal) reported 8 minutes ago from Sale, England

  @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

• 
  Trevor Williams (@trevos01) reported 9 minutes ago from Sale, England

  @plusnethelp I’ve been in contact with your help desk about my Emails being blocked by Plusnet from my Domain (123reg). Apparently you are aware of this issue & have a team working on this problem. Could you pls let me know when the problem is resolved.

• 
  Duane James (@ukpayrollserv) reported 14 minutes ago from Frodsham, England

  Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

• 
  Richard Marsden (@Delicaboy) reported 18 minutes ago from Partington, England

  @360Chambers Unknown BT down, Plusnet down, 3 down for internet, thank goodness Kevin Bacon isn’t launching planes or shaving men across the network

• 
  Jayne Barnes (@JayneyBarnes) reported 35 minutes ago from Widnes, England

  @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

• 
  Cath McGovern (@cathmcgovern1) reported 36 minutes ago from Widnes, England

  @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

• 
  Chris. Bracken (@ChrisBr41449425) reported 36 minutes ago from Warrington, England

  @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

• 
  Sally O’Shea (@sweetiesal) reported 37 minutes ago from Sale, England

  @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

• 
  Sally O’Shea (@sweetiesal) reported 45 minutes ago from Sale, England

  Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

• 
  Kate Ravenscroft (@KateRav66) reported 51 minutes ago from Wilmslow, England

  @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TU_Crypto_News (@TU_Crypto_News) reported 3 minutes ago

  BT Group said eGain has helped convert its complex knowledge base into AI-ready infrastructure for customer support across EE, BT and Plusnet. The move targets better knowledge delivery at scale for more than 25 million customers.

• 
  Rob Shelley (@ITVRobShelley) reported 5 minutes ago

  @Plusnet I'm sorry it took so long - waiting for a call to be answered. I was starting to have 2nd thoughts about whether fate was telling me to sack you off. But as I say - the 2 colleagues of yours who helped me were lovely and got stuff done By the way, your hold music is awful

• 
  🇰🇪 (@MrLewisVuitton) reported 6 minutes ago

  @NtantuNow @virginmedia Switch to @Plusnet . Haven’t had a single outage in 2 years sine watching. With Virgin it happened twice in 6 months of joining lol

• 
  Nigel Hurneyman (@Nigelh7n) reported 8 minutes ago

  @WeAreOpenreach My provider will probably be #BT, because I have to switch from #Plusnet to keep my home phone number. I know you own the network and I believe you do all BT-related updates, but do you allow other broadband providers to do their own updates on it?

• 
  Dog off the leash. (@paulturner2012) reported 11 minutes ago

  Plusnet asking for my home phone number as security after they have already withdrawn home phone service. Are they ***************? Now realise they are owned by BT. That explains it.

• 
  KewCogs (@KewCogs) reported 12 minutes ago

  @ArmchairAdml He could switch to plusnet which is actually owned by BT and gives a similar service, but as a new customer, he gets the introductory rates.

• 
  𝒌𝒆𝒍𝒍𝒊𝒆 ✨ (@kelliemufc) reported 15 minutes ago

  plusnet sucks *** honestly

• 
  Heena Modi Ⓥ 🌱 (@PlantShift) reported 21 minutes ago

  @Plusnet I've texted help to 07800008121 as my internet keeps dropping out. I look forward to hearing from someone soon.

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 22 minutes ago

  @Plusnet my full fibre was supposed to be installed yesterday afternoon but nobody showed up. I called at 6pm and waited 30 mins to get through to be told they didn't know what was going on. Can you help?

• 
  Jay (@Jason87r) reported 22 minutes ago

  @JoshCF_ Go plusnet alot cheaper and had no issues at all