Plusnet Outage Report in Northwich, Cheshire West and Chester, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Northwich, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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            Internet (67%) 
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            Wi-fi (15%) 
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            Total Blackout (11%) 
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            E-mail (5%) 
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            Phone (2%) 
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            TV (1%) 
Live Outage Map Near Northwich, Cheshire West and Chester, England
The most recent Plusnet outage reports came from the following cities: Manchester and Wilmslow.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Northwich, England
Latest outage, problems and issue reports in Northwich and nearby locations:
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 nebzy 
    (@nebzy17) reported 
    
        from
            Manchester, England nebzy 
    (@nebzy17) reported 
    
        from
            Manchester, England@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩 
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 Trevor Williams 
    (@trevos01) reported 
    
        from
            Sale, England Trevor Williams 
    (@trevos01) reported 
    
        from
            Sale, England@plusnethelp I’ve been in contact with your help desk about my Emails being blocked by Plusnet from my Domain (123reg). Apparently you are aware of this issue & have a team working on this problem. Could you pls let me know when the problem is resolved. 
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 Cath McGovern 
    (@cathmcgovern1) reported 
    
        from
            Widnes, England Cath McGovern 
    (@cathmcgovern1) reported 
    
        from
            Widnes, England@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer 
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 Sally O’Shea 
    (@sweetiesal) reported 
    
        from
            Sale, England Sally O’Shea 
    (@sweetiesal) reported 
    
        from
            Sale, EnglandZero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?! 
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 Gareth Stachini 
    (@stachini82) reported 
    
        from
            Manchester, England Gareth Stachini 
    (@stachini82) reported 
    
        from
            Manchester, England@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper. 
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 Miguel Gilbert 
    (@MiguelGilbert24) reported 
    
        from
            Manchester, England Miguel Gilbert 
    (@MiguelGilbert24) reported 
    
        from
            Manchester, England@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ... 
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 Kate Ravenscroft 
    (@KateRav66) reported 
    
        from
            Wilmslow, England Kate Ravenscroft 
    (@KateRav66) reported 
    
        from
            Wilmslow, England@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router. 
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 Duane James 
    (@ukpayrollserv) reported 
    
        from
            Frodsham, England Duane James 
    (@ukpayrollserv) reported 
    
        from
            Frodsham, EnglandOver the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet 
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 Chris. Bracken 
    (@ChrisBr41449425) reported 
    
        from
            Warrington, England Chris. Bracken 
    (@ChrisBr41449425) reported 
    
        from
            Warrington, England@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution? 
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 Trilok Chandra Jha 🇮🇳 
    (@trilok_chandra) reported 
    
        from
            Manchester, England Trilok Chandra Jha 🇮🇳 
    (@trilok_chandra) reported 
    
        from
            Manchester, EnglandHey @Plusnet all ok with your Mobile network.. Calls are not getting connected. 
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 Shawn-Lorenzo 
    (@ShawnLorenzoo) reported 
    
        from
            Manchester, England Shawn-Lorenzo 
    (@ShawnLorenzoo) reported 
    
        from
            Manchester, England@trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling 
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 Sally O’Shea 
    (@sweetiesal) reported 
    
        from
            Sale, England Sally O’Shea 
    (@sweetiesal) reported 
    
        from
            Sale, England@altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates. 
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 Sam Bennett 
    (@sam_benne) reported 
    
        from
            Northwich, England Sam Bennett 
    (@sam_benne) reported 
    
        from
            Northwich, England@plusnet internet is down in the CW8 area. 
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 Jayne Barnes 
    (@JayneyBarnes) reported 
    
        from
            Widnes, England Jayne Barnes 
    (@JayneyBarnes) reported 
    
        from
            Widnes, England@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer 
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 John Baxendale 
    (@Siftah) reported 
    
        from
            Manchester, England John Baxendale 
    (@Siftah) reported 
    
        from
            Manchester, England@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL! 
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 Nicholas Hornby 
    (@nickhornbee) reported 
    
        from
            Manchester, England Nicholas Hornby 
    (@nickhornbee) reported 
    
        from
            Manchester, England@Plusnet hi my internet has been down since midday. Is there an outage? 
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 mary queen of thots 🥦Ⓥ 
    (@micahscotttt) reported 
    
        from
            Manchester, England mary queen of thots 🥦Ⓥ 
    (@micahscotttt) reported 
    
        from
            Manchester, EnglandBit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed. 
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 nebzy 
    (@nebzy17) reported 
    
        from
            Manchester, England nebzy 
    (@nebzy17) reported 
    
        from
            Manchester, England@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩 
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 Miguel Gilbert 
    (@MiguelGilbert24) reported 
    
        from
            Manchester, England Miguel Gilbert 
    (@MiguelGilbert24) reported 
    
        from
            Manchester, England@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call 
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 Sally O’Shea 
    (@sweetiesal) reported 
    
        from
            Sale, England Sally O’Shea 
    (@sweetiesal) reported 
    
        from
            Sale, England@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it? 
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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 Plusnet Help 
    (@plusnethelp) reported Plusnet Help 
    (@plusnethelp) reported@theslowdog Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield 
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 David Neal 
    (@ozric42) reported David Neal 
    (@ozric42) reported@FrameshiftShark I was with Plusnet for the best part of 20 years, great service and good prices. I only switched to Virgin myself last year because I could finally afford fibre, but I'm so close to the exchange I'm not on a cabinet and Virgin are the only company who use their own cabinets. 
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 Leonard Harvey 
    (@LeoH77) reported Leonard Harvey 
    (@LeoH77) reported@plusnethelp Thanks for the response. Its the same response I had when it first started and didnt change a thing when I tried all these options. Why does your company stop me accessing my plusnet account on day 1 of billing? Its an insane way to run things and to treat your poorer customers. 
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 Richard Longden 
    (@ivywindows) reported Richard Longden 
    (@ivywindows) reported@plusnethelp Hi can you help, I have still not received my Plusnet reward. 
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 Chris 
    (@olops) reported Chris 
    (@olops) reported@Plusnet I see there are better mobile deals than the one I am on with you nowadays. Is it easy to switch up or do I have to cancel and buy the new one? Diolch. 
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 🇬🇧😷 🆂🅷🅰🅼 😷🇬🇧 
    (@RobinRichings) reported 🇬🇧😷 🆂🅷🅰🅼 😷🇬🇧 
    (@RobinRichings) reported@plusnethelp @Plusnet Hope I will still get the excellent service that I’ve received when I’ve had to 👍 
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 Chris Cooke 
    (@CookeChris) reported Chris Cooke 
    (@CookeChris) reported@plusnethelp My broadband service from Plusnet has been solid for five years but for the last three weeks connection has been dropping out regularly. How do I raise a support ticket? 
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 Leonard Harvey 
    (@LeoH77) reported Leonard Harvey 
    (@LeoH77) reported@plusnethelp @Plusnet So I'm guessing you are going to ignore my issue then and I'll have to go through it all again tomorrow with @Plusnet ? 
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 Kyle Dickson 
    (@Minidicdoc) reported Kyle Dickson 
    (@Minidicdoc) reported@Plusnet are you having Auth issues? Router is not accepting correct username and password 
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 Ben Law 
    (@benjaylaw) reported Ben Law 
    (@benjaylaw) reported@Plusnet why is your internet service nothing short of horrific? Nothing but slow speeds since joining you, may as well upgrade my 4G data #shocking