Plusnet

Plusnet Outage Report in Northwich, Cheshire West and Chester, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Northwich, Cheshire West and Chester, England 11/23/2024 00:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent Plusnet outage reports came from the following cities: Manchester, Warrington, Crewe, Sale and Altrincham.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • ShawnLorenzoo Shawn-Lorenzo (@ShawnLorenzoo) reported from Manchester, England

    @trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet your service sucks!!

  • micahscotttt mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

  • cathmcgovern1 Cath McGovern (@cathmcgovern1) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • ukpayrollserv Duane James (@ukpayrollserv) reported from Frodsham, England

    Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.

  • trilok_chandra Trilok Chandra Jha 🇮🇳 (@trilok_chandra) reported from Manchester, England

    Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • csogilvie Colin (@csogilvie) reported

    Hmm... @Plusnet - if you’re going to email me telling me I can get broadband cheaper from you, saying “Sorry, the offer you selected doesn't apply.” when I try and do it is NOT a great customer experience. It could even be a negative as I may look elsewhere!

  • keithjcorrigan Keith Corrigan (@keithjcorrigan) reported

    @AMaryHughes @Plusnet I’d try and cancel. You get 14 days I believe. I’m stuck with super fast broadband that keeps dropping 5-6 times daily. I’m currently trying to resolve but not having much joy at the moment and having to use my mobile data to allow my kids to work from home.

  • santosmadhouse paulo santos (@santosmadhouse) reported

    @beccagroves @virginmedia #plusnet never let me down #yet

  • keithjcorrigan Keith Corrigan (@keithjcorrigan) reported

    @Madfuncreative @Plusnet @plusnethelp Yes, we are the same. Broadband drops out 5-6 times daily. Making working or home schooling impossible. In the process of trying to sort, but apparently plusnet can find no issues so want to charge me £65 minimum for an engineer visit. Never had a issue with my previous supplier

  • DukeGledhill Dr Duke Gledhill (@DukeGledhill) reported

    @Plusnet How do I cancel my fathers account as he passed away? Thanks.

  • pinkflamingo82 vikki williams (@pinkflamingo82) reported

    @Plusnet have you got connection issues in Manchester? My internrt keeps going on and off

  • cheeseban Nathan (@cheeseban) reported

    @Plusnet @OakNational I am not a mobile customer but I have to say this is a great move. Well done Plusnet!

  • Ed57700909 Ed (@Ed57700909) reported

    @plusnethelp I’ve just sent an email to plusnet support. Question number: 209395642. I look forward to hearing from you.

  • joshmcwaters1 Josh Mcwaters (@joshmcwaters1) reported

    @plusnethelp help regarding mobile coverage. Just joined plusnet mobile and cannot even call to complain the signal is that bad.

  • DrolNacul Nacul Drol (@DrolNacul) reported

    @johnste79721428 @LozzaFox @virginmedia Their router is crap, always dropping out. Use my old BT router with Plusnet and that works fine.