Plusnet

Plusnet Outage Report in Northwich, Cheshire West and Chester, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Northwich, Cheshire West and Chester, England 02/13/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent Plusnet outage reports came from the following cities: Manchester, Runcorn and Widnes.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester E-mail
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • trilok_chandra Trilok Chandra Jha 🇮🇳 (@trilok_chandra) reported from Manchester, England

    Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

  • cathmcgovern1 Cath McGovern (@cathmcgovern1) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • trevos01 Trevor Williams (@trevos01) reported from Sale, England

    @plusnethelp I’ve been in contact with your help desk about my Emails being blocked by Plusnet from my Domain (123reg). Apparently you are aware of this issue & have a team working on this problem. Could you pls let me know when the problem is resolved.

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • ukpayrollserv Duane James (@ukpayrollserv) reported from Frodsham, England

    Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • JayneyBarnes Jayne Barnes (@JayneyBarnes) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • ShawnLorenzoo Shawn-Lorenzo (@ShawnLorenzoo) reported from Manchester, England

    @trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

  • micahscotttt mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AstonBoy6 Aston Boy 🇬🇧🇯🇲 (@AstonBoy6) reported

    @Plusnet Help, ordered broadband 2 day ago. Had txt say it delayed, website say it processing. Nobody answer phone for 1.5 hours 😳

  • christoffski82 Chris Devlin (@christoffski82) reported

    @Plusnet direct debit cancelled, quite possibly the worst company I’ve ever paid for a service from.

  • jplumbum John Pulman (@jplumbum) reported

    Hi @Plusnet, there's a fault on my landline, there are no other written contact details except this. Can you help with it please?

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet any chance of any help with the poor broad band I have with you today ? As its slow .. under 5meg...?

  • 1of1Mull 1 /1 Mull™® 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺❤️🇺🇦❤️ (@1of1Mull) reported

    @AndyWoodturner Same issues … moved from BT to Plusnet, broadband was capped at 1Mb (!), went back to BT who refused to remove the cap!! Moved again to John Lewis, who removed the cap. JL is a Plusnet wrapper, BT own Plusnet, so own JL service. It absolutely stinks !!!

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet no one has replied to me for over 3 hours !#CustomerService bad Can I get a refund

  • GailBarry15 Gail Barry (@GailBarry15) reported

    @Plusnet my broadband is fibre to green phone box then copper wires it's slow,often fails saw a man who was connecting my neighbour to new full fibre so it's available could I get it too

  • jeremyhead jeremyhead (@jeremyhead) reported

    Hi @Plusnet I can’t roam in Indonesia. Just getting ‘no service’. I can only use WiFi. No phone at all. Any ideas why please? Thank you.

  • shaughnessy_bob Bob Shaughnessy (@shaughnessy_bob) reported

    @Plusnet Hi, what are the estimated wait times on your customer service phone line at the moment. Have currently been waiting for connection to an advisor for over half an hour now?

  • heathrown Scott Barkla (@heathrown) reported

    @jondcarroll @OpenreachHelp Same here in RG19 with PlusNet. They say its a major openreach issue