Plusnet Outage Report in Northwich, Cheshire West and Chester, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Northwich, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Northwich, Cheshire West and Chester, England
The most recent Plusnet outage reports came from the following cities: Runcorn, Widnes, Manchester and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Internet | |
| Widnes |
Wi-fi | |
| Manchester |
||
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Northwich, England
Latest outage, problems and issue reports in Northwich and nearby locations:
-
John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
-
Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.
-
Trilok Chandra Jha 🇮🇳
(@trilok_chandra) reported
from
Manchester, England
Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.
-
Duane James
(@ukpayrollserv) reported
from
Frodsham, England
Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet
-
mary queen of thots 🥦Ⓥ
(@micahscotttt) reported
from
Manchester, England
Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
-
Kate Ravenscroft
(@KateRav66) reported
from
Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
-
Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet your service sucks!!
-
nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
-
Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?
-
Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
-
Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.
-
Sam Bennett
(@sam_benne) reported
from
Northwich, England
@plusnet internet is down in the CW8 area.
-
Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
-
Shawn-Lorenzo
(@ShawnLorenzoo) reported
from
Manchester, England
@trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling
-
nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
-
Sally O’Shea
(@sweetiesal) reported
from
Sale, England
Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!
-
Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
-
Cath McGovern
(@cathmcgovern1) reported
from
Widnes, England
@Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer
-
Gareth Stachini
(@stachini82) reported
from
Manchester, England
@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.
-
Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Phil Howard
(@Gadgetoid) reported
@shane_dillon @edent Plusnet stating they’ll continue accruing charges on an account I told them to cancel - and canceled the direct debit for - would probably go down like a lead balloon had I bothered to legally challenge them. That’s some shady ****. Specially when their T&Cs indicate otherwise.
-
Laura Cawley
(@DocCawley) reported
@OpenreachHelp @Kittygrizzle Seems a very big coincidence that multiple providers all go down at the same time??? EE, plusnet , Vodafone....all been contacted. I think the issue lies with @OpenreachHelp but I’m no expert 🧐
-
lori sutton
(@lori_sutton) reported
@Plusnet how do I send you a direct message I’ve got serious problems.......with my connection
-
Light-chaser
(@Lightch83327909) reported
@plusnethelp Name - Zoohouse. Phil Knott. Can you please tell me why you have removed my £4 a month discount without having the courtesy to at least tell me? I've been a loyal Plusnet (broadband and mobile) customer for many years. Seems that might have to change when I move soon
-
Luchla💫
(@luchlaOnYt) reported
plusnet internet is the worst thing to ever exist
-
Rehan Kayani
(@rehankayanii) reported
@Plusnet @Plusnet your service is so rubbish and it's been almost year now you been promising to come and fix but it's all just talk and talk your advisor promised me that u will send an engineer but still nothing and then you closed my case my internet keep crashing and I hate you now
-
69Pixels
(@JohnGPlays) reported
@MarcAllera @bt_uk Do you think it is OK for Plusnet customer service to behave in a disgusting way to a customer with throat cancer?
-
Ben Cooper ‘BC1’
(@bpcooper36) reported
@OpenreachHelp First Christmas and Boxing Day off for over 10years. My job is a more stressful than ever at the moment. Kids presents WiFi dependant. No WiFi since Xmas eve. S10. Kids home schooling first week of January. Broadband with @Plusnet. Please help.
-
Moira Shepherd
(@Kittygrizzle) reported
@OpenreachHelp About 50 people have already done so for every different service provider, including BT, EE, Talk talk, Plusnet, Vodafone.Not all the service providers can have crashed simulataneously. There was a big local fb conversation about it. Is this just a delaying tactic?
-
Alex James
(@A1exB) reported
Been 2 months and have never received my plusnet reward card. Can you help please @plusnethelp