Plusnet

Plusnet Outage Report in Northwich, Cheshire West and Chester, England

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The latest reports from users having issues in Northwich come from postal codes CW8.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Northwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Northwich, Cheshire West and Chester, England 04/13/2025 19:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Northwich, Cheshire West and Chester, England

The most recent Plusnet outage reports came from the following cities: Manchester, Warrington, Sale, Northwich and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomWarrington Wi-fi
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Northwich, England

Latest outage, problems and issue reports in Northwich and nearby locations:

  • ukpayrollserv Duane James (@ukpayrollserv) reported from Frodsham, England

    Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • trilok_chandra Trilok Chandra Jha 🇮🇳 (@trilok_chandra) reported from Manchester, England

    Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

  • micahscotttt mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • cathmcgovern1 Cath McGovern (@cathmcgovern1) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • aracoroneld Araceli Coronel (@aracoroneld) reported from Manchester, England

    @Plusnet your service sucks!!

  • ShawnLorenzoo Shawn-Lorenzo (@ShawnLorenzoo) reported from Manchester, England

    @trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Mossflorist Moss (@Mossflorist) reported

    @Plusnet send an email confirming cancellation of account in December then don’t cancel and continue to charge! #plusnet

  • Yvette_64 Yvette Gregory (@Yvette_64) reported

    @Plusnet Apparently ‘Award Winning Phone & Broadband’ that’s the biggest joke and I’d love to know how they got that as they can’t provide any kind of service, no phone, no internet and no help! Constant chase ups and still no service and can’t answer the simplest of questions 🤬

  • luie_88 Luie (@luie_88) reported

    @Plusnet Hello. It seems like broadband has been impacted by the weather but your website service status is reporting no cases nationwide? Internet has been down here since last night. Thank you

  • MorganLilyGray1 Morgan Gray (@MorganLilyGray1) reported

    @dresdeb @Plusnet Yep! It’s typical, happens when no one can help. It’s really annoying too cause I was waiting for a phone call 🥲

  • MAEvans60808861 *maetrix* (@MAEvans60808861) reported

    @Plusnet are there any reports of internet problems in the SA312LU area?..internet been off/intermittent/very very slow over the last 24 hrs..openreach were working in this area a couple of days ago,have they disrupted anything to your knowledge? #plusnet

  • MANDARINLEISURE Martin Thomas (@MANDARINLEISURE) reported

    @Plusnet Good afternoon, I contacted you earlier today it haven’t had a reply yet. I have a new sim from you, I supplied my pac code to keep my phone number but you have issued a new number. I need my old number so I need the error correcting ASAP. Can you help please

  • woolcycle Su Lacy (@woolcycle) reported

    @Plusnet Absolutely zilch. Strapband with emergency calls only.

  • Plusnet Plusnet (@Plusnet) reported

    @scousemanblue Some offer wireless routers running on 4G/ 5G which wouldn't require a fixed line. A full fibre service also doesn't require a traditional phone line, but unfortunately this isn't a product we offer just yet! - Cal, Plusnet Leeds

  • MartynBainbrid1 Wiggy (@MartynBainbrid1) reported

    @patricksamuel23 @Plusnet Did you cancel before your fixed date mate?

  • JulieGrigg1 Julie Grigg (@JulieGrigg1) reported

    @Plusnet come on what’s with the appalling service late night?? This is not what we pay for