Plusnet

Plusnet Outage Report in Willington, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Willington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Willington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Willington, County Durham, England 12/07/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Willington, England

Latest outage, problems and issue reports in Willington and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • SeanHadland Sean Hadland (@SeanHadland) reported from Darlington, England

    @plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • spacegondola Colin Middleton (@spacegondola) reported

    @Plusnet morning Plusnet, any update on the problem in the PO12 area please? Your text bot says it's a local issue but your service status page says nothing wrong.

  • Ben21591102 Ben (@Ben21591102) reported

    @virginmedia your customer service has been absolutely appalling. A month past the agreed contracted installation date, still no broadband. Countless calls to @virginmedia, false promises of compensation and lies of installation dates. Sort it out! Should have gone with @Plusnet.

  • johniley John Iley 💙 (@johniley) reported

    @Plusnet Is there a problem with your service? My connection has cut out several times today, and I have reset my router as well

  • MrAlgolagnist 🌈🦖Mark🌈🦖 (@MrAlgolagnist) reported

    @_banquos_ghost_ Plusnet tossed me off the network for using the internet too much not long after they launched which was hilarious considering I was paying for unlimited, Never considered them again

  • Harpes1 David harper (@Harpes1) reported

    @Plusnet It definitely wasn't use the Internet that u supply to my address and do work or use social media because it was down again Or answer the message sent to u within an acceptable time frame to help Plusnet top provider .. pure dung

  • dvdmike Dvdmike 🏳️‍🌈 (@dvdmike) reported

    I know all broadband in the UK sucks, but @Plusnet are just making them all look better by being the worst

  • localcrowboy Anger issues 💢 (@localcrowboy) reported

    @Plusnet not to worry, I've heard that it was BT doing works but that they didn't bother to inform anyone so the whole street was down. I understand that if they don't tell you there's not much you can do about it.

  • Plusnet Plusnet (@Plusnet) reported

    @localcrowboy Please let me know if you're still having any problems or if there's anything else that you'd like to discuss. Regards, Emily Plusnet Leeds 🌞

  • hj81111 hj (@hj81111) reported

    @Plusnet appealing customer service, no compassion or empathy. Exploiting peoples vulnerability

  • AnnMSinnott Ann Sinnott (@AnnMSinnott) reported

    @PuppyMonsterBo1 @Virgin You have just blinded me with science! Never heard of plusnet and as for a "roku device" 🙃