Plusnet

Plusnet Outage Report in Wellington, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wellington, Somerset, England 12/15/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wellington, Somerset, England

The most recent Plusnet outage reports came from the following cities: Wellington.

Loading map, please wait...
City Problem Type Report Time
United KingdomWellington Internet
United KingdomTaunton Wi-fi
United KingdomTaunton Phone
United KingdomTaunton Internet
United KingdomTaunton Internet
United KingdomChard Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • JohnBeardon John Beardon (@JohnBeardon) reported from Oake, England

    @Plusnet 2 days ago, I tweeted @plusnethelp. No response. Your support chat is permanently unavailable and I am not prepared to waste another half hour of my life in a call queue (unless of course I can bill you my std hourly rate). Please provide an efficient contact method.

  • MrAndrewHopkins Andrew Hopkins (@MrAndrewHopkins) reported from Taunton, England

    @Plusnet @plusnethelp Are there any connection issues in TA1 at the moment? I have lost all access to my broadband 🙁

  • JohnBeardon John Beardon (@JohnBeardon) reported from Oake, England

    @Plusnet 7 days ago, we enabled call diversion. Not active, not working. Service unavailable. Support requested @OpenreachHelp apply settings again last Thursday 'you'll get an email'. Guess what. No email and this service is not jolly well available 4 days later.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • helensurridge32 Helen Surridge (@helensurridge32) reported

    @plusnethelp I need internet to do my NHS job. 9 working days without internet is really poor! Not how you keep loyal customers @plusnethelp @Plusnet

  • arbronsious Cidrufdiamond 🇬🇧🇵🇹🇮🇱 (@arbronsious) reported

    @OurAsh1066 @Plusnet I'm a new customer for two months now and the last two days has been iffy,had to re enter codes etc

  • OurAsh1066 Our Ash™️ 🇬🇧 (@OurAsh1066) reported

    What ******** is going on with @Plusnet? Has it reinstalled dial up in to my home without knowing it? It has been an absolute pile of salty dog **** for the past few days.

  • OurAsh1066 Our Ash™️ 🇬🇧 (@OurAsh1066) reported

    @gordon_dudgeon @Plusnet It can't even do itself proud at the moment. Never mind anything else.

  • billyalexander0 Billy Alexander (@billyalexander0) reported

    @Plusnet deeply disappointed deal of 20G for £10 & unlimited text/calls ONLY AVAILABLE TO NEW CUSTOMERS. Not the customer service I’ve known from @Plusnet nor encouraging loyalty #poorvalues 👎🏻👎🏻👎🏻 Looks like a change in provider

  • walksmimi ElizaW (@walksmimi) reported

    @steve87540247 @Plusnet Might ask the Neighbours if they are down too. Cannot be just this house in the road!!

  • Capperisms Graham Capper (@Capperisms) reported

    @lizpusey @plusnethelp @Plusnet That's attrocious service. Might be worth talking to Money Saving Expert, or even You and Yours. They'll bump Plusnet into action and maybe reduce the chances of it happening again.

  • JustinBaileyart 𝐉𝐮𝐬𝐭𝐢𝐧 𝐁𝐚𝐢𝐥𝐞𝐲 🎨 🖌️ 🌳 🐈‍⬛👽🌝🚲💙 (@JustinBaileyart) reported

    When we had dial-up, there were hundreds of different companies to choose from. Now with broadband it's been whittled down to about 5. Next it will be just BT if they overcharge other providers for connections via OpenReach. Already EE and Plusnet are BT owned. #r4today

  • Amber_DennyLGfL Amber Denny (@Amber_DennyLGfL) reported

    @Plusnet Upgraded my plan, told sometime in next 10 days my internet will switch. Sat at my desk today ready for another work day from home to find I have no internet and won’t until midnight. Where was the warning? If I had known I would have warned my colleagues! Poor form PN.

  • ChloesPJs Chloe (@ChloesPJs) reported

    My parents are still without internet almost 3 weeks after @Plusnet said @OpenreachHelp needed to “test something”. This is some really **** customer service for us being new customers. And to think we moved away from @virginmedia because they weren’t able to fix their line.