Plusnet outages and service status in Upton, England

Problems in the last 24 hours in Upton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Upton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Upton, England

Latest outage, problems and issue reports in Upton and nearby locations:

• 
  Sophie Brown 🏳️‍🌈 (@easyqueenie) reported 7 minutes ago from Thurlby, England

  @Plusnet Any known issues around Lincoln? Our internet speed is bouncing up and down like a yo-yo this afternoon but struggling to get over 5mb instead of our usual 50. Kiddo is very concerned he’ll miss tonight’s Fortnite event!

• 
  Mahala (@ThisIsMahala) reported 23 minutes ago from Mansfield Woodhouse, England

  Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

• 
  Simone 🇯🇲🇻🇨🇰🇳 (@Simone_Anderson) reported 29 minutes ago from Nottinghamshire, England

  @Plusnet hi my internet and phone service has been abysmal for months please get back to me ASAP

• 
  heidi thompson (@Tinkerbell0575) reported 39 minutes ago from Bassingham, England

  Wow @Plusnet your customer service is amazing! 3 times I’ve spoken to your advisors about the router your supposed to be sending! Not one has actioned it till today! That’s 10 days I’ve had no internet, I actually need it for work!

• 
  Michael Lenehan (@MichaelLeneha12) reported 48 minutes ago from Mansfield Woodhouse, England

  @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Freedom Valley (@VRvalley) reported 8 minutes ago

  @AlisonMLees @Plusnet Plusnet have broken the terms of your contract. Ofcom rules state that if a provider makes a change to your contract that is of "material detriment" (meaning it makes you worse off), they must allow you to leave the contract early without paying a cancellation fee.

• 
  Alison Lees (@AlisonMLees) reported 10 minutes ago

  @Plusnet I just phoned one of your other numbers, and the lady who answered was completely useless. Your customer service has gone downhill.

• 
  Seffuel Bloodmoon | Béta (@Seffuel) reported 10 minutes ago

  @AethyrUlf @Plusnet Just noticed it didnt send the first post.... But you get the idea :P I worked at the largest internet company where I live, know a big thing or two on how it all operates. there's probably an issue with your COAX, DSL or FIBER. going into your place. it all depends... where..

• 
  Mark Crowther (@MarkTWIC) reported 11 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Kyle Ralph (@KyleRalphtdtr) reported 12 minutes ago

  @Plusnet hi, been doing some bandwidth speed test lately as I feel my internet has slowed down and the most I’ve seen is 400mb/s when I’m paying for a 1000mb/s

• 
  Anneli Lort (@annelilort) reported 15 minutes ago

  @Plusnet another weekend, another two days of my wifi dropping out constantly. I’ve gone through the help text service, twice now, and still no difference. It’s gone beyond a joke.

• 
  david eckley (@galalaxyquest) reported 16 minutes ago

  @Plusnet Plusnet please respond to my PM complaint

• 
  Flower Pot (@FlowerP79667758) reported 17 minutes ago

  @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.

• 
  Gary Vince (@garyvince1981) reported 18 minutes ago

  @Plusnet is your broadband service down in the Swanley area? As I've had no internet for an hour.

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 21 minutes ago

  @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?