Plusnet

Plusnet Outage Report in Thurlby, Lincolnshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thurlby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thurlby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thurlby, Lincolnshire, England 02/01/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thurlby, England

Latest outage, problems and issue reports in Thurlby and nearby locations:

  • MichaelBratley Michael Bratley (@MichaelBratley) reported from Lincoln District, England

    @Plusnet I've now been switched to your service. When will I receive details about claiming the £75 reward voucher?

  • rebelomen666 Damien Buttimer (@rebelomen666) reported from Lincoln District, England

    @plusnethelp broadband speed really bad today. Impossible to stream. Getting a reading of 2.2mbps. Becoming a a regular occurrence with plusnet😡😡😡

  • easyqueenie Sophie Brown 🏳️‍🌈 (@easyqueenie) reported from Thurlby, England

    @Plusnet Any known issues around Lincoln? Our internet speed is bouncing up and down like a yo-yo this afternoon but struggling to get over 5mb instead of our usual 50. Kiddo is very concerned he’ll miss tonight’s Fortnite event!

  • Tinkerbell0575 heidi thompson (@Tinkerbell0575) reported from Bassingham, England

    Wow @Plusnet your customer service is amazing! 3 times I’ve spoken to your advisors about the router your supposed to be sending! Not one has actioned it till today! That’s 10 days I’ve had no internet, I actually need it for work!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • paulculshaw Paul Culshaw (@paulculshaw) reported

    Plusnet also down in Manchester. Looks like l’ll be using using my rolled over Sky mobile data for work.

  • JFW_Harry Lonely Ewok (@JFW_Harry) reported

    @Plusnet I have no internet connection and work from home. I've tried ringing multiple numbers, all tell me via an automated message youre busy and to ring back then hang up, the live chat person told me to message twitter....I've been trying for 2 hours, can someone help?

  • philip_jewer ⚫ Phil Jewer #FBPE (@philip_jewer) reported

    @Plusnet @OVLHSSociety 'Some customers'. It's all of us. Progress though - it's only taken Plusnet 9 hours to admit there's a problem at all... Final straw for me.

  • Tecton18 Tecton (@Tecton18) reported

    @Plusnet @OVLHSSociety Only some? Seems like a massive outage. Be honest, please.

  • NeilHerbert Neil Herbert (@NeilHerbert) reported

    @thinkplaymake @Plusnet @RainbowsEnd69 Yeah can't even ping an IP address. Was hoping it would just be a DNS issue and switch to 8.8.8.8 or something, but no. Can't even ping that!

  • JFW_Harry Lonely Ewok (@JFW_Harry) reported

    @Plusnet I'd just like to add it's funny that someone answered the chat when i clicked on 'new customer' yet as an existing customer I get an automated message then it hangs up.....!!!

  • Green_Windmill GreenWindmill (@Green_Windmill) reported

    @plusnet services down nationwide for 9 hours or so now and they’re yet to even acknowledge a problem, this is madness

  • Tecton18 Tecton (@Tecton18) reported

    @Plusnet I'm missing work now, and just got a "we may take longer than 20 minutes to get back to you text" a full hour after being told that the problem is within my home network. Which it is not Useless.

  • anniesbellamy Annie Bellamy (@anniesbellamy) reported

    @Plusnet there are no updates from yourselves regarding the outage and with no way of contacting you I will now have to pay for a co-working space in order to do my job…will Plusnet cover this cost?

  • FumigatedSpace rach who? (@FumigatedSpace) reported

    @Plusnet is down, which is just brilliant as I work from home. Customer service line isn’t taking calls, and the Text Fault service doesn’t reply. Also anyone from Plusnet is yet to acknowledge there is a problem despite lots of people reporting the same thing. Ridiculously bad