Plusnet

Plusnet Outage Report in Thurlby, Lincolnshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thurlby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thurlby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thurlby, Lincolnshire, England 11/11/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thurlby, England

Latest outage, problems and issue reports in Thurlby and nearby locations:

  • easyqueenie Sophie Brown 🏳️‍🌈 (@easyqueenie) reported from Thurlby, England

    @Plusnet Any known issues around Lincoln? Our internet speed is bouncing up and down like a yo-yo this afternoon but struggling to get over 5mb instead of our usual 50. Kiddo is very concerned he’ll miss tonight’s Fortnite event!

  • Tinkerbell0575 heidi thompson (@Tinkerbell0575) reported from Bassingham, England

    Wow @Plusnet your customer service is amazing! 3 times I’ve spoken to your advisors about the router your supposed to be sending! Not one has actioned it till today! That’s 10 days I’ve had no internet, I actually need it for work!

  • rebelomen666 Damien Buttimer (@rebelomen666) reported from Lincoln District, England

    @plusnethelp broadband speed really bad today. Impossible to stream. Getting a reading of 2.2mbps. Becoming a a regular occurrence with plusnet😡😡😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkWylie Mark Wylie (@MarkWylie) reported

    @Plusnet did contact me to say my phone is now with them. I tried to add Call Barring, assuming my broadband was on its way. Instead they removed Voicemail. They did that while I was on hold on the phone to ask them not to! So far, 0/10 for customer service, @Plusnet

  • lenathehyena Lorn Dey wear a mask 💜🤍💚🇺🇦 (@lenathehyena) reported

    I'm taking time out of complaining about everyone and everthying to give a 👍 to Plusnet. Excellent customer service and I've just had an amusing and beneficial virtual conversation with one of their team. That's not anything I could say about other broadband companies. Well done

  • jcdcaldas Júlia Caldas (@jcdcaldas) reported

    @Plusnet hiya, any outages in leyton? Router’s red light is flashing and not working. Tried to restart about 5 times already and nothing. Thanks

  • sophie_ogilvy Sophie Ogilvy (@sophie_ogilvy) reported

    @Plusnet we’ve been on hold for over an hour and our internet still hasn’t been connected 3 days after you said it would be. No one is answering us. Please help us.

  • JodieMurchison Jodie Murchison (@JodieMurchison) reported

    @Plusnet absolute disaster of a connection, router is useless regardless of the 37 mbps we’re supposed to get. Useless if you can’t actually use it without devices struggling to connect. Only solution apparently is to pay to upgrade and sign a new contact, what a joke.

  • pogoajnkzk Antonia (@pogoajnkzk) reported

    @Plusnet your wifi is beyond a joke now. It’s constantly going off despite two engineers having been to ‘fix’ it. When will it just work properly?!!

  • MrDanielPearson Daniel Pearson (@MrDanielPearson) reported

    @Plusnet 2 and a half hours on the phone and nothing, beyond unacceptable! Disgusting ‘service’

  • MarkWylie Mark Wylie (@MarkWylie) reported

    So, made the mistake of switching broadband to @Plusnet, or at least I tried. My old provider disconnected today, but nothing from Plusnet about my new service.

  • AlisonJayne72 Alison Jayne (@AlisonJayne72) reported

    Come on @Plusnet I sent you a DM a few days ago now about my account and no reply!! Please help!! #CustomerService #NOTokay #stressed

  • richbradshaw Rich Bradshaw (@richbradshaw) reported

    @Plusnet internet down again for 6th time since Friday 5th. Any idea why/what’s going on?