Plusnet

Plusnet Outage Report in Bassingham, Lincolnshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bassingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bassingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bassingham, Lincolnshire, England 01/12/2026 05:25

January 12: Problems at Plusnet

Plusnet is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bassingham, England

Latest outage, problems and issue reports in Bassingham and nearby locations:

  • MichaelBratley Michael Bratley (@MichaelBratley) reported from Lincoln District, England

    @Plusnet I've now been switched to your service. When will I receive details about claiming the £75 reward voucher?

  • Tinkerbell0575 heidi thompson (@Tinkerbell0575) reported from Bassingham, England

    Wow @Plusnet your customer service is amazing! 3 times I’ve spoken to your advisors about the router your supposed to be sending! Not one has actioned it till today! That’s 10 days I’ve had no internet, I actually need it for work!

  • rebelomen666 Damien Buttimer (@rebelomen666) reported from Lincoln District, England

    @plusnethelp broadband speed really bad today. Impossible to stream. Getting a reading of 2.2mbps. Becoming a a regular occurrence with plusnet😡😡😡

  • easyqueenie Sophie Brown 🏳️‍🌈 (@easyqueenie) reported from Thurlby, England

    @Plusnet Any known issues around Lincoln? Our internet speed is bouncing up and down like a yo-yo this afternoon but struggling to get over 5mb instead of our usual 50. Kiddo is very concerned he’ll miss tonight’s Fortnite event!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeHar75956227 Mike Hardy (@MikeHar75956227) reported

    @abigailtaylor45 Yeah, I feel like I lost 3-1 this past few days. Thanks Lloyds Bank, Sainsbury's and particularly Plusnet who claim to have award winning customer service. What a joke!!

  • ppearce1235 Philip 🌸 (@ppearce1235) reported

    @Plusnet Worse broadband company ever. Have had nothing but problems since day one.

  • DarthRider4 Darth Rider (@DarthRider4) reported

    @Plusnet after numerous issues not being able to connect calls we have worked out the problem, your crappy network just cuts off the call if the phone is engaged, what a load of rubbish.

  • Cathgroom1 Cathgroom (@Cathgroom1) reported

    @Plusnet @YorkshireTea Youve taken over our broadband but we have no equipment which leaves us with no hot water or heating and I think 5 days to respond is really unacceptable, I have tried ringing but don’t have relevant account details as I’m on holiday so can’t pass security. Will tea help!!!!

  • Simone_Anderson Simone 🇯🇲🇻🇨🇰🇳 (@Simone_Anderson) reported from Nottinghamshire, England

    @Plusnet hi my internet and phone service has been abysmal for months please get back to me ASAP

  • Steven_Thurso Stevie080 (@Steven_Thurso) reported

    @Plusnet my broadband has been down since 5pm yesterday. I had quite a few drop outs prior but since 5pm yesterday off completely

  • SigKanners sigkanners (@SigKanners) reported

    @Plusnet my broadband has been down in the South West since Wednesday 00:30. I've had an engineer call to say it was a major incident in the morning. No update or service since. No mention of it on your status page. Terrible transparency of your service status.

  • guyrbailey 🎃Canon AlBailey's Scrapbook🎃 (@guyrbailey) reported

    @TeessideLive Given how much Mayor Plusnet pours into an airport that will never make a penny, this would be a far better use of our money

  • PiperPark4 Melissa Park (@PiperPark4) reported

    @Plusnet I urgently need to use my mobile abroad. Despite my data being switched off I have reached my SmartCap so can’t make calls - including calling you to sort this out! Please help!

  • deborahjstevens Deborah Stevens (@deborahjstevens) reported

    @Plusnet I spoke to Hasan last week about an unexpected charge, he was hoping to get it sorted for us but it has come out of the account, are you able to help?