Plusnet Outage Report in Bassingham, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Bassingham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bassingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bassingham, England
Latest outage, problems and issue reports in Bassingham and nearby locations:
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Damien Buttimer
(@rebelomen666) reported
from
Lincoln District, England
@plusnethelp broadband speed really bad today. Impossible to stream. Getting a reading of 2.2mbps. Becoming a a regular occurrence with plusnet😡😡😡
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heidi thompson
(@Tinkerbell0575) reported
from
Bassingham, England
Wow @Plusnet your customer service is amazing! 3 times I’ve spoken to your advisors about the router your supposed to be sending! Not one has actioned it till today! That’s 10 days I’ve had no internet, I actually need it for work!
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Sophie Brown 🏳️🌈
(@easyqueenie) reported
from
Thurlby, England
@Plusnet Any known issues around Lincoln? Our internet speed is bouncing up and down like a yo-yo this afternoon but struggling to get over 5mb instead of our usual 50. Kiddo is very concerned he’ll miss tonight’s Fortnite event!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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A742321
(@HarbourAdam) reported
@virginmedia management …..thank you to your uk staff! There are some real good people who work for you but they are severely let down by your telephone system and “overseas” staff. Take a leaf from @Plusnet and use uk staff to provide all your customer service.
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Luke Rackstraw
(@LRackstraw) reported
@EE @darren_cullen Also, were customers of BT Mobile, Plusnet Mobile and Utility Warehouse also able to use this mast (given that they share network infrastructure with EE customers)?
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Plusnet
(@Plusnet) reported
@Psymonkee Thanks Simon, it's great to hear that the work at the cabinet seems to have resolved this. Hopefully there won't be any further problems but please don't hesitate to get back in touch if there is. Regards, Emily Plusnet Leeds
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Charlotte McLean
(@cmclean_cm) reported
@Plusnet Hi, thanks for getting back in touch… signal is still poorer than it was. Only one bar on my phone now where I used to get three
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Breeze
(@14will14) reported
@PaulDAFC @Plusnet I remember there were multiple threads on their forums about this. It's annoying to have to expense a router to resolve their issues though but I'd wanted a dedicated router anyway. I'd probably still recommend phoning them and reporting a fault on your line first
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Virginie Hamill
(@VHAM2020) reported
@MartinSLewis The extremely poor (i.e. non-existent) customer service and support is too high a price to pay for 'cheap' broadband. Try John Lewis and Plusnet instead!
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Paul 🇺🇦
(@B0bDylanBlues) reported
@Plusnet could you check for a fault in S75 (Darton Exchange) as my broadband has been down since around 7pm Wednesday. Router reports LCP down.
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Eve Marie Ginever
(@theginbeaver) reported
@Plusnet hello! I want to donate some money to charity via text message, but the message won't send. They never have done. Why?! What can I do to rectify this?! I can't donate. Or enter competitions. Or anything thats an additional' cost. Help Me!
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Plusnet
(@Plusnet) reported
@greacct updates on our service status page. I'll pass on feedback about your experience here. Are you still unable to receive calls and texts or are things back to normal now? Regards, Emily Plusnet Leeds
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Charlotte McLean
(@cmclean_cm) reported
@Plusnet Sure, and really appreciate you trying to help. Which address do I DM?