Plusnet outages and service status in Bassingham, England

Problems in the last 24 hours in Bassingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bassingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Bassingham, England

Latest outage, problems and issue reports in Bassingham and nearby locations:

• 
  Sophie Brown 🏳️‍🌈 (@easyqueenie) reported 8 minutes ago from Thurlby, England

  @Plusnet Any known issues around Lincoln? Our internet speed is bouncing up and down like a yo-yo this afternoon but struggling to get over 5mb instead of our usual 50. Kiddo is very concerned he’ll miss tonight’s Fortnite event!

• 
  Michael Bratley (@MichaelBratley) reported 26 minutes ago from Lincoln District, England

  @Plusnet I've now been switched to your service. When will I receive details about claiming the £75 reward voucher?

• 
  Damien Buttimer (@rebelomen666) reported 40 minutes ago from Lincoln District, England

  @plusnethelp broadband speed really bad today. Impossible to stream. Getting a reading of 2.2mbps. Becoming a a regular occurrence with plusnet😡😡😡

• 
  heidi thompson (@Tinkerbell0575) reported 50 minutes ago from Bassingham, England

  Wow @Plusnet your customer service is amazing! 3 times I’ve spoken to your advisors about the router your supposed to be sending! Not one has actioned it till today! That’s 10 days I’ve had no internet, I actually need it for work!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Greg Ingham (@GregIngham1) reported 4 minutes ago

  @Plusnet Because of this, we'll be looking for 6 months free no charge of our bills with plusnet, customer service and service in general has been shocking.

• 
  Jacqui Langstead (@mizpah68) reported 5 minutes ago

  @Plusnet I’ve been with you for years yet to switch to full fibre broadband I’ve got to pay more than a new customer. This is so wrong. I’m disabled and internet is my contact with the outside world yet penalised because I choose to stay with you

• 
  Mike_White (@MikeWhi29270353) reported 10 minutes ago

  @Matt_Q_OnX No, not all broadband suppliers support landlines numbers: PlusNet doesn't, for example.

• 
  Rob Baillie (@BobaliciousBob) reported 11 minutes ago

  @Plusnet Thanks. I'll do that. Now, please ponder on the absurdity of the fact that in order to ask a simple question one needs to go to the "Make a Complaint" section - and that someone who works as a software engineer building end-user systems couldn't find it on their own...

• 
  exe | @terminate (@terminate) reported 15 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  Sarah (@WriteMindedPub) reported 18 minutes ago

  Warning to anyone thinking of switching to @EE - I’m switching to @plusnet on the same plan, £30 a month cheaper. Paid my final bill and an £86 exit fee on Friday. They cut me off the next day - six days b4 the switch. Still can’t get an explanation. Terrible service @EE

• 
  Pete Jackson #FBPE🐟🌻🇺🇦💙🐝🇪🇺🐾🍻👋 (@PeteJ134) reported 21 minutes ago

  @Plusnet Disgusting practice fining my 91yo mother for cancelling her phone service early due to moving home for health reasons. No sympathy shown by your staff either. Cold heartless company.

• 
  Jude Elms (@JudeElms) reported 21 minutes ago

  @Plusnet Sky routers used to connect to my WiFi extender and work just fine Your Plusnet routers are awful, spotty connection at best, at least 2-3 times I have to wait 10+ minutes to reconnect. Was promised same speed yet I received slower less reliable internet.

• 
  Clareq12.bsky.social- REAL socialists wear masks😷 (@ClareQ12) reported 21 minutes ago

  @Plusnet @EE Also, the internet speeds are pretty pathetic. About 120mbps rather than the 500 they promised. So @Plusnet I have 2 questions for you: 1) how good is your "award winning" customer service? 2) what's your contract cooling off period, and do you know other companies exist?

• 
  Matt Quinn - The Caledonian Television Company. (@Matt_Q_OnX) reported 25 minutes ago

  @MikeWhi29270353 I never said they did, I said they can. - If you're on such a supplier you simply go to the likes of Vonage and get your telephone service from them; it then runs on the Plusnet (or whatever) internet connection. Plusnet CHOSE not to provide the service - their loss.