Plusnet

Plusnet Outage Report in Bassingham, Lincolnshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bassingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bassingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bassingham, Lincolnshire, England 11/22/2025 22:05

November 22: Problems at Plusnet

Plusnet is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bassingham, England

Latest outage, problems and issue reports in Bassingham and nearby locations:

  • Tinkerbell0575 heidi thompson (@Tinkerbell0575) reported from Bassingham, England

    Wow @Plusnet your customer service is amazing! 3 times I’ve spoken to your advisors about the router your supposed to be sending! Not one has actioned it till today! That’s 10 days I’ve had no internet, I actually need it for work!

  • rebelomen666 Damien Buttimer (@rebelomen666) reported from Lincoln District, England

    @plusnethelp broadband speed really bad today. Impossible to stream. Getting a reading of 2.2mbps. Becoming a a regular occurrence with plusnet😡😡😡

  • MichaelBratley Michael Bratley (@MichaelBratley) reported from Lincoln District, England

    @Plusnet I've now been switched to your service. When will I receive details about claiming the £75 reward voucher?

  • easyqueenie Sophie Brown 🏳️‍🌈 (@easyqueenie) reported from Thurlby, England

    @Plusnet Any known issues around Lincoln? Our internet speed is bouncing up and down like a yo-yo this afternoon but struggling to get over 5mb instead of our usual 50. Kiddo is very concerned he’ll miss tonight’s Fortnite event!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cookson_lee Lee Cookson (@cookson_lee) reported

    @Plusnet as a customer I want to say your customer service was amazing when dealing with my broadband needing to be fixed on two occasions in November. Thank you to the support on phone and the engineers after. Cheers.

  • daniellenichols Danielle Nicholls (@daniellenichols) reported

    @Plusnet I need access to my old bills - can someone help?

  • Plusnet Plusnet (@Plusnet) reported

    @thereadersroost I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • bickypeg Peggy Breckin 🇸🇾 🇵🇸 (@bickypeg) reported

    @Plusnet I did wonder. And EE have got terrible customer service reviews. I must say you've always been prompt answering queries. What's the answer then? 😢

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet Yeah this happened after in game a remote signal from plusnet forced my router to restart, when fully restarted trying to log back in resulted in problems at that point, and the logs of the router showing data from the EU datacentre being blocked. Lets not shift blame shall we.

  • JMbangor John M (@JMbangor) reported

    @MarcAllera Definitely a lot to do. @Plusnet help on Twitter refusing to assist me in identifying why my address is not showing for the FTTC product when I am looking to switch from BT FTTC to Plusnet.

  • Baino_63 Mark Bainbridge (@Baino_63) reported

    @Plusnet Shocking customer experience. My elderly in-laws have now been without phone or internet for a week as you’ve apparently messed up/duplicated their number. Still no idea when service will be restored. Anyone considering plusnet as a provider - JUST DON’T.

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • Divideandattack TheWatcher (@Divideandattack) reported

    @guardian Phone them, it might be a question of a payment mix up I have PLUSNET with no problems after switching from another provider

  • bickypeg Peggy Breckin 🇸🇾 🇵🇸 (@bickypeg) reported

    @EE really fed up with phone/internet service provided by Plusnet in our new house and also our previous one. Someone local recommended you but I gather you're also part of BT. Would you be any better?