Plusnet

Plusnet Outage Report in Tonbridge, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Tonbridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Tonbridge, Kent, England 12/31/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Tonbridge, Kent, England

The most recent Plusnet outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Tonbridge, England

Latest outage, problems and issue reports in Tonbridge and nearby locations:

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • James___UK James Ⓥ (@James___UK) reported

    @daddydoombunny I've always had good service and customer service with Plusnet, but I had to keep calling them when I first got it

  • CatsAreLoud Astrophic (@CatsAreLoud) reported

    Wow @Plusnet are absolute garbage. They've removed their online customer service chat- the ONLY reason I signed up with them, as I'm disabled and can't use a phone. My bill is £10 more than it should be, I need to discuss renewal options with someone, and I can't. Appalling.

  • CatsAreLoud Astrophic (@CatsAreLoud) reported

    Plusnet claim that they will do everything to support disabled customers but their only webchat service is for sales only, so there's no accessibility for customers who can't use a phone. Their webchat sales team told me it could be days before someone would reply to email

  • Robert_Norman Robert (@Robert_Norman) reported

    @ejselley @Plusnet I use Plusnet but not their router, haven’t had any issues for several years

  • shurensjuren71 Shuren Suthanthiran (@shurensjuren71) reported

    @Plusnet Trying to call regarding connection issues but both numbers listed on your website aren't working? What number do I call please?

  • ejames500 💕Elle J 💕#JustSaying (@ejames500) reported

    @Plusnet I'm absolutely sick to death of this do called service!

  • VeganMummi Vegan Mummi 🌱 (@VeganMummi) reported

    @Plusnet Please note my service with you is as of joe cancelled. It’s so nice to have a proper working service again from BT after 12 months of problems with Plusnet

  • cursormundi Brian McMahon (@cursormundi) reported

    Outage continues intermittently in Boxmoor. I currently have no internet. Local convenience store / post office has no internet to operate Chip & Pin.@Plusnet

  • K1t_Law Kitčaniklić (@K1t_Law) reported

    My internet is so slow I can’t even open a webpage to do a speed test. I’m way below my stay fast speed. Had to disconnect Wi-fi just to tag you o. Twitter. Sort it out @Plusnet @plusnethelp .

  • HassHaseeb Hass (@HassHaseeb) reported

    @Plusnet do we have some issues this morning with the service..? My speed ad dropped to 20mb and is fluctuating from 18-22mb. Should be getting 60mb which is what I have had for months