Plusnet Outage Report in Tonbridge, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Tonbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Tonbridge, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Sevenoaks and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Ridd
(@martinridd) reported
@Plusnet could you please provide an email address for customer service please -- thanks :)
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OAK77uk
(@OAK77uk) reported
@Plusnet @plusnethelp Drop (again) is now evident from a high of 13+Mbs down now into the 9Mbs slowly dropped over 4wks: Same every time I raise issue. Pls check that Limiting Cap again at Glastonbury Exchange: We're off of Cabinet 8 Godney- you know the rest. Pls Chk
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Simon
(@Simon_dttia) reported
@Plusnet #poorcustomerservice shockingly poor customer service from plusnet followed by rude customer service from your call centre.
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Greg
(@MrGregoryThomas) reported
@Plusnet hi, is there a broadband service outage in HA2 at the moment? I work from home and currently struggling to get any work done.
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Iain Darnbrough
(@Druffeh) reported
@Plusnet Had to move house twice in the last 3 months. The first move my broadband was 2 weeks late in getting activated, reps never call back. Now 5 days into ordering new move and have a Broken Move? So they are unable to place order with Openreach. Awaiting Response Nightmare!
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thatbloodywomanreads
(@datbloodywoman) reported
@Plusnet Hey 👋 I’ve recently moved home and the previous owner had Wi-Fi with you. Her account closes tomorrow (19th) and she has left the router behind. Is there an easy way for me to continue the service or do I have to sign up from scratch as a new customer?
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RickC13722
(@RC13722) reported
@Plusnet I can't seem to DM you. My data, texts and calls are no longer working. Seems to be an issue with the SIM.
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STEPHEN QUICK
(@StephenQuickArt) reported
@Plusnet no mobile signal, Bristol, any news?
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Jill Collier 🟥
(@JillCollier16) reported
@Plusnet Morning! I have a migraine, my daughter is doing a *very* important job from home and my internet keeps dropping out. I am getting stick for not having sorted it before. 😬 Can you help? DMs open.
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Mark Wigmore
(@MarkAWigmore) reported
@EE The last I heard from Plusnet was, "Thanks for getting back to us Mark, our network doesn't actually support WiFi calling, however that is something we're hoping to introduce in the future."