Plusnet Outage Report in Tonbridge, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Tonbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Tonbridge, Kent, England
The most recent Plusnet outage reports came from the following cities: London and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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The Watchman
(@TheWatc47403040) reported
@Plusnet @PixieJo Think it’s a bit more than that. Considering I have connection issues on O2 cell network too suggests a bigger issue
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Hamish Perks
(@HamPerks) reported
@Plusnet can you please acknowledge the nationwide outage I've just been told about by your phone support team? Never had any issues like this in the 5+ years we've been with you. Hoping that it's back up by 6PM, in time for the #ModernWarfare2 Beta! #Plusnetdown
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Deadlight
(@karlwilliams) reported
@TheWatc47403040 @Plusnet @PixieJo Plusnet are lying to you. It seems like most - maybe all - of their broadband network is down. They're refusing to announce it so your best bet is searching for "plusnet" on twitter and seeing updates from other customers.
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mark north
(@marknor77656578) reported
@Plusnet @DeliciousLegacy Plusnet customer support team meeting. "Everythings fecked. Just lie to save face"
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lysanne
(@lys136) reported
@fannyanne93 Searched on Google and Sun newspaper are reporting the issue before plusnet have even woken up.
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Deadlight
(@karlwilliams) reported
Pretty disgusting that @Plusnet has been down for most (all?) customers across the UK for at least a couple of hours and they've refused to acknowledge it.
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Mike Pattenden
(@MikePattenden) reported
Hi @Plusnet you might like to use your Twitter feed to tell us customers your service is down? It's only been a couple of hours! #Plusnetdown
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Amar Karia
(@amar_karia) reported
@Plusnet James - would be nice if you prioritised comms on the whole country having issues accessing EVERYTHING online through your services. Been down for 2 hours now and no acknowledgement
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Deadlight
(@karlwilliams) reported
@Plusnet @PixieJo Why are corporate refusing to allow you to acknowledge the national outage, James? Are you ok?
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Nirav Joshi
(@njoshi09) reported
@Plusnet , when will I get my 'net' back? 'plus' keeping your customers updated of major issue issue like this will support your claim of good customer care.