Plusnet Outage Report in Tonbridge, Kent, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Tonbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
E-mail (9%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Tonbridge, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Sevenoaks and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
||
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
-
Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
-
Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
-
Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
-
Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Barryb
(@Barrybs1) reported
@BTGroup any chance you could sort my porting issue with Plusnet? 9 days, no calls, texts, data, nothing. I've written to Mr Jansen but maybe you could sort it.
-
Paul
(@joners8) reported
@Plusnet any ideas on the issue and how long the Internet will be down in CW2 area?
-
Dunn
(@Tweeter1804) reported
@pIusnethelp can anyone at plusnet help with my porting issues?
-
Sir Rachel Marks
(@rachelgmarks) reported
@MsEmmaChaplin @Plusnet I'm with @OriginBroadband - very few issues and good service when setting up (real humans!). Strong signal on all floors (including attic room) and in courtyard garden. No need for separate phone line which appealed to me.
-
TIFO5I
(@TIFO5I) reported
@Plusnet Yes. But I'm at wrk today until 8pm. Busy is a good thing, but not at a customer service expense.
-
Jacaranda Girl
(@JacarandaGirl72) reported
Hands down, worst customer service experience ever. #Plusnet owe me over £100 in credits but can't process their own billing service so have restricted my broadband until I pay £20. Which I have done - just in order to keep WFH etc but I will be leaving them as ASAP. Inept.
-
Stuart Fraser
(@Felix_of_Mars) reported
@Plusnet Great, wasn't sure if you were still doing support this way. Thanks.
-
Sludge Life
(@Wobbington) reported
@Plusnet I've tried to verify my email to get on the forums about 10 times but the confirmation email isn't being sent. What's going on? You lot are having a bad day and I want to complain via every possible avenue.
-
James
(@stagetechuk) reported
@bigstompyboot @Plusnet Perhaps? Mine came back up at 00:48 (router time stamp) I’d given up and gone to bed by that point. So nearly an hour long outage @plusnet…?
-
r
(@RyanHeywood18) reported
@Plusnet hi plusnet. Can you check my Internet connection and see what the issue is please? The Internet symbol keeps coming up red on the router, no Internet all night last night. Thankyou Ryan.