Plusnet

Plusnet Outage Report in Tonbridge, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Tonbridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Tonbridge, Kent, England 01/31/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Tonbridge, Kent, England

The most recent Plusnet outage reports came from the following cities: London, Sevenoaks and Maidstone.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Tonbridge, England

Latest outage, problems and issue reports in Tonbridge and nearby locations:

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlunRichards11 Alun Richards (@AlunRichards11) reported

    @Plusnet, can you tell me why we are paying over £60 for our Internet when on your website i could have the service for £34 amonth????

  • Philllb49Phill Phill Bunton 🇺🇦💙👑🇬🇧 (@Philllb49Phill) reported

    @StuartLussi @Plusnet I AM a paying customer, answer me/us!!!

  • AlunRichards11 Alun Richards (@AlunRichards11) reported

    @Plusnet 4 days i contacted you via Facebook, X and Instagram and nothing is thus the way you treat loyal customers? Why am I paying over £60 a month for my Internet when I can get it with virgin for £25?

  • divadarlings1 Diva🇪🇺🇬🇧💙🐝NHS (@divadarlings1) reported

    @Plusnet I telephoned your sales department to enquire about broadband deals and your representative refused to provide any information because I wouldn’t give me date of birth. Stated he needed to get into the system to provide any information re at all. Disgusting service.

  • dcarlson13 DAVID (@dcarlson13) reported

    @Plusnet it really hasn’t been ‘straightforward’ to sign up a new account online. You’ve taken payment, but no account set up and page said no payment taken. Spoke to your customer services and told I need to wait 5-10 days to get a refund, and to call back if I haven’t received!

  • jamesga31646934 James m Gallagher (@jamesga31646934) reported

    @Plusnet Absolute RUBBISH COMPANY ROGUES threatening discontinued and restricted service if I don't pay what the say .which is more than my contract

  • ianbillmorris Ian Morris (@ianbillmorris) reported

    Hey @plusnet what is going on with FTTP connections in the midlands and north? I can see loads of us posting on X have all had repeated disconnects overnight the last few days and today I have almost no bandwidth starting about 5:30pm. Support tell me there is a geographic issue?

  • Philllb49Phill Phill Bunton 🇺🇦💙👑🇬🇧 (@Philllb49Phill) reported

    @Plusnet I live in Southampton, SO16 8DB, my wifi is slow at best and keeps dropping are there local issues?

  • lozphie Lauren Hurford (@lozphie) reported

    @Plusnet are you aware of any signal/wifi issues in the Putney area. Our WiFi has been dropping in and out for a few days now

  • Plusnet Plusnet (@Plusnet) reported

    @CreativityFW Hi, Sorry for the delay. You would need to speak with our customer options team, as they are the best team to help with this. Their number is 0800 432 0080 and their opening hours are: 08:00 - 20:00 Monday to Friday 09:00 - 19:00 Saturday 09:00 - 18:00 Sunday Plusnet