Plusnet

Plusnet Outage Report in Tonbridge, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Tonbridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Tonbridge, Kent, England 02/06/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Tonbridge, Kent, England

The most recent Plusnet outage reports came from the following cities: London, Sevenoaks and Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Tonbridge, England

Latest outage, problems and issue reports in Tonbridge and nearby locations:

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mourneshiker Mournes hiker (@mourneshiker) reported

    @Plusnet Email still not working! That's 24 hours now. Thought it was to be fixed by this morning?

  • donnasemmens Donna (@donnasemmens) reported

    @Plusnet and now we have email - except I can’t send any as the server is down and any sent during your 27 hour outage are missing. Beyond ridiculous for an ISP #hopeyoureproud #nocustomerservice

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @plusnet please can you stop with the standard copy and paste answer. I recieved my last email at 5pm on Tuesday and haven’t received anything on my pc since and webmail doesn’t work. I did get 3 emails on my phone at 3am this morning but nothing more. HELP!

  • Alan_B_Cross Alan Cross (@Alan_B_Cross) reported

    @Plusnet email still unusable. Over 24hrs now. can log on to webmail but it's slow & unusable. Missing emails and the ones that arrive are unreadable due to 'internal server errors' or show "we'll be right back" web pages instead of the mail content. Resilience?

  • NickMoyes NickMoyes (@NickMoyes) reported

    @outagedetect It was a 24 hour email outage for most people, not 10 minutes. And problems are still ongoing as I type this. Appalling time delay by #PlusNet to fix this.

  • NickMoyes NickMoyes (@NickMoyes) reported

    @StephBirdArt @outagedetect If this had been a bank's cash machine, it'd be all over the media. But who needs email to do business, eh? Over the years, #PlusNet has twice deleted my entire email Inbox through their failure to communicate properly that I'd exceeded their 1Gb limit. Terrible way to treat folk

  • FisherPeter Peter Fisher (@FisherPeter) reported

    @Plusnet After yesterday's outage, I am missing email that should have arrived yesterday. Is the incident recovered now, or should I expect the emails to arrive later?

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    Morning @Plusnet any idea when your email system will be up and running after the +24hrs outage? I have received 3 emails during the night but that’s it and it isn’t working at present…also I haven’t received any of my emails from yesterday!

  • annselah Ann Selah (@annselah) reported

    @Plusnet What’s happening to your customer service today. I’ve been on hold for over 20 mins?

  • jayengee35 John Green (@jayengee35) reported

    @owls1956 A lot of my daily messages are late and it still isn't going from my phone. #Plusnet #Email problems.