Plusnet Outage Report in Tonbridge, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Tonbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Tonbridge, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Sevenoaks and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Hooper
(@RKHooper) reported
@Plusnet it would appear that you are making it impossible to cancel BT sport subscription
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Sarah Marsden
(@GaslingSarah) reported
@Plusnet please help. My partner is trying to work from home and over the last 7 days or so our connection has become abysmal. Dropping out all the time. It’s becoming a real problem!
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lynsey hughes
(@NotaTrueNorthen) reported
@plusnet having trouble with my router, internet light is red - phone line is ok and I’ve tried everything
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steve letford
(@steveletford) reported
@Plusnet Im having to reset my router multiple times each day. Also extremely disappointed it is as a deaf person to get help from you
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Emma Wilson
(@misssheepy) reported
@Plusnet Been there, done that, updated, changed settings, spoke to customer services. Still poor Internet and and and I have to pay when I've gone to another provider to get what I pay for!n
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Holly Dey
(@HolD83) reported
@Plusnet *****BEWARE***** DO NOT USE THIS COMPANY!!!! THEY CUT ALL POINT OF COMMUNICATION AND THEN HAVE THE WORST AFTERCARE SERVICE
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Anna
(@anzmaraz) reported
@Plusnet A reboot worked, thank you. How do we go about claiming compensation for the 4 days it was down?
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Snakeskin
(@SnakeskinServer) reported
@Plusnet Thank you for reply, however I have gone though these with no improvement. In fact my connection has got worse with random disconnects as well as the significant latency and slow speeds. I submitted a ticket on the website on Wednesday but have not yet received a response.
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Drink Lermanade
(@DrinkLermanade) reported
@Plusnet Message me, please. Thank you. I need help to end my contract.
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Emily
(@ThatEmilyK) reported
@Plusnet hello. I’m having pretty bad issues with my connection speed and have done for the best part of a week. I’ve done all your troubleshooting with no change. Can someone help, please?