Plusnet Outage Report in Tonbridge, Kent, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Tonbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Tonbridge, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Sevenoaks and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
-
Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
-
Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
-
James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Sam's Fire Systems
(@SparkTheProto) reported
@v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.
-
HelleneObserver
(@HelleneObserver) reported
@Plusnet can you fix the broadband problems we have been experiencing since last night 19/11/25? Also, your systems appear to be down. What's going on?
-
Deryl Lynn on stranger’s island
(@DerylLynn) reported
@Carl_Portman @WeAreOpenreach Plusnet are already talking about that but right now I just want a service
-
Sam's Fire Systems
(@SparkTheProto) reported
@v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.
-
Sam's Fire Systems
(@SparkTheProto) reported
@v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.
-
HelleneObserver
(@HelleneObserver) reported
@M_Kingscott71 @Plusnet @Plusnet can you fix the broadband problems we have been experiencing since last night 19/11/25? Also, your systems appear to be down. What's going on?
-
Sam's Fire Systems
(@SparkTheProto) reported
@v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.
-
MKingscott
(@M_Kingscott71) reported
@Plusnet Already called, awaiting a call back as your systems are down...
-
Sam's Fire Systems
(@SparkTheProto) reported
@v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.
-
el necio
(@elnecio69) reported
@Plusnet service outage S14 area. Is it a known issue?