Plusnet

Plusnet Outage Report in Tonbridge, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Tonbridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Tonbridge, Kent, England 01/30/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Tonbridge, Kent, England

The most recent Plusnet outage reports came from the following cities: London, Sevenoaks and Maidstone.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Tonbridge, England

Latest outage, problems and issue reports in Tonbridge and nearby locations:

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jeskaowen Jeska (@jeskaowen) reported

    @OpenreachHelp Well they are refusing to do it. But thanks for trying to help at least. Absolutely no response from @Plusnet !

  • bluesbarbers Wendy KL Martini 🌈🇬🇧 (@bluesbarbers) reported

    @Plusnet @plusnethelp worse customer service still!! Switch to fibre & they admitted forgetting to post modem but cut off my broadband no internet for a week & I need it for my job!! have to wait another week Still won’t send one out next day say I have to buy one elsewhere FFS

  • cashbey C Ashbey (@cashbey) reported

    @Plusnet @plusnethelp FYI before you send a stupid reply, my laptop is in the same room as the office and I'm connected over ethernet not wifi! Also computer support is my profession so I actually qualified to know what I am doing 🙄

  • Tweet_Belle Isobel M (@Tweet_Belle) reported

    @Plusnet Doesn't work. My rent and council tax are 50%. The remaining bills/food takes up 40-45% so lucky if I have £100 for the month after bills and food are taken care of. Oh and I work full time 40hrs a week

  • Ladthaks_k kriti lad (@Ladthaks_k) reported

    @plusnethelp A joke to give £10 for elderly people as faulty line. What are elderly suppose to do know, cannot go out as of Corona, watching tv all day is boring as rubbish on tv. Plusnet is terrible waited just over 30mins on phone just to hold

  • the1975bird D🐄 (@the1975bird) reported

    Worst mistake going to Plusnet omg 😫

  • jeskaowen Jeska (@jeskaowen) reported

    @turkishtabs @Plusnet @WeAreOpenreach they have left my 81 year old mum without internet for months refuse to send a engineer and instead expect her to deal with their broken tech, bloody disgraceful service

  • jeskaowen Jeska (@jeskaowen) reported

    @Plusnet disgraceful service, my 81 year old mum has no internet, hasn't had an for months yet you refuse to send an engineer and expect her to fix your broken tech. Definitely leaving your atrocious company.

  • WakeySpur Wakey Spur (@WakeySpur) reported

    @plusnethelp Hello. I was just wondering if Plusnet mobile only customers can sign up for new customer only deals for your broadband? Thanks.

  • Justabator Justin Godfrey (@Justabator) reported

    Multiple missed dates of completion (told it’ll be fixed 9pm that day 3 times) to be then told Friday 19th 9pm latest. That has been and gone with no service. To be fair plusnet can only work with what they’ve got but every agent telling me an outage of this length is unheard of.