Plusnet Outage Report in Tonbridge, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Tonbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Tonbridge, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Sevenoaks and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Arctic Panda Popz
(@ArcticPandaPopz) reported
@Plusnet Once again the Internet is going slow. The service this last year has been appalling. #Plusnet
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sixtyde
(@sixtyde) reported
@WeAreOpenreach can you please send someone to SW18 4GA to fix our landline please, so we can finally use the broadband from Plusnet?! I‘m wfh so I need internet asap @OpenreachHelp @plusnethelp
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sixtyde
(@sixtyde) reported
@OpenreachHelp Hi Gareth Plusnet raised it few times with you but none of your engineers ever came to my house to fix the landline. I had 4 openreach appointments but no one ever showed up. so what shall I do?
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Shura
(@Shurawesome) reported
@Plusnet Whoops! Forgot all about that. I can never fault the Customer Service with you folks!
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Michael Corbett
(@kobb) reported
@Plusnet Hi, I'm getting really good ping times from UK servers but US servers are at about 90msecs. That means that many services (including twitter) are very slow. Have you changed your backbone network arrangements recently?
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Plusnet
(@Plusnet) reported
And we're back! If we didn't hear from you over the weekend, I hope you had a good one. We're back at our desks here to help with any Plusnet-related questions. -Anoush
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Plusnet
(@Plusnet) reported
@brianwinteruk Hi there Brian, that can happen if someone calls but then hangs up before leaving a message. If you give the number a call from another line, leave a quick message then delete it that should clear the issue for you. - Adam - Plusnet Sheffield.
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ian curry
(@socialsemtex) reported
@mouthwaite @EE EE is BT after all. Tried to rip off my partner. Would never give any money to EE/BT. Liars too. Tried telling us we could only get a max BB speed of 4Mb/s and no other company could do anything as that was the limitations of the cable in our area. Getting 27 with plusnet...
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Challinor Designs
(@ChallinorTSC) reported
@Plusnet Hi, I need help with cancelling my BT subscription. Can't seem to do it online.
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Peter Brommer
(@pbro48) reported
@2_Wheeled_Wolf @Plusnet @PostOffice It was definitely there when I made my annual renewal check last autumn. It's ****** of them to do this obviously, and as I wasn't a customer at that point, I cannot comment on how transparent they were about it, but for me as new customer it was a red flag.