Plusnet outages and service status in Tonbridge, England

Problems in the last 24 hours in Tonbridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Tonbridge, England

Latest outage, problems and issue reports in Tonbridge and nearby locations:

• 
  James Galpin (@jimjam_arch) reported 6 minutes ago from Ticehurst, England

  @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

• 
  Clive Slade (@the_lazy_ferret) reported 21 minutes ago from Seal, England

  Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 25 minutes ago from Biggin Hill, England

  . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 52 minutes ago from Biggin Hill, England

  @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GM Mark Howitt (@MarkHowitt) reported 8 minutes ago

  I actually should have called up @Plusnet aka BT sooner. Might have to cancel my direct debit... shocking way to treat a shareholder.

• 
  Citizen #376894 (@yidsnee) reported 12 minutes ago

  @biggle1908 With Virgin your internet speed will drop drastically when kids are on school holidays - the contention ratio they use is horrible. I'm very happy with @Plusnet for my full fibre internet - in the many years I've been with them, it's been hassle-free.

• 
  Mike (@mcnux) reported 12 minutes ago

  @Plusnet For the past two weeks I’ve been having trouble accessing website with lots of server not responding and very long load times and timeouts. What’s going on?

• 
  New Forest Dog 🌈 and Her Indoors (@NewForestDog) reported 12 minutes ago

  @Jemima114 Thanks. Yes. Plusnet come out top for customer support in my online searches. But always good to get views from actual users too!

• 
  Jake (@jakehumphrys) reported 14 minutes ago

  @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed

• 
  gazza (@ShaunGaz) reported 14 minutes ago

  @FreeviewTV yet again i lose my apps now lost bbc1 bbc2 - wtf is going on ? U blame plusnet they blame you !! Co1 area - i will await ur non answer

• 
  Mark Bush (@mjb8028) reported 18 minutes ago

  @Plusnet we were without internet for best part of 2 weeks at the end of June going into July, was fixed 6th July… was told we would be entitled to retrospective compensation off the bill (which was never properly explained) so I phoned up

• 
  Jason F (@jasonFr54781642) reported 24 minutes ago

  @Plusnet I cant get through on this number its not working give me a private message and I will tell you my email address

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 25 minutes ago

  @Plusnet my full fibre was supposed to be installed yesterday afternoon but nobody showed up. I called at 6pm and waited 30 mins to get through to be told they didn't know what was going on. Can you help?

• 
  Karen Kelly (@karencerrig) reported 27 minutes ago

  @Plusnet Hi. I've had a letter saying my broadband and phone service will be transferred to EE soon. As there is not fibre option (only copper) how is this going to work? Many thanks.