Plusnet Outage Report in Tonbridge, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Tonbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Plusnet
Plusnet is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (68%)
-
Wi-fi (14%)
-
Total Blackout (12%)
-
E-mail (5%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Tonbridge, Kent, England
The most recent Plusnet outage reports came from the following cities: London and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
-
James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
-
Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Raymond Hurst
(@RaymondHurst20) reported
@Plusnet Still no resolution to my speed problem, you promised in your deal a certain speed and have never reached it !!
-
La Kernow 🌱 3.5% BLM Anti-oppression &speciesism
(@Rawk002) reported
@Plusnet Actually having a laugh that you only have customer service until 8pm. So peed off, you’ve just turned our broadband off 23 days early, both of us work from home & I work until late evening! So not happy 😡😡😡
-
Hywel Mallett
(@hmallettuk) reported
The Plusnet service was 3.5 Mbps when we moved to the house 3 years ago, but it disconnected when it rained. So Openreach replaced lots of line but it still disconnects and speeds are slower, not faster.
-
Hywel Mallett
(@hmallettuk) reported
@Plusnet With respect, don’t bother trying to fix it via a Twitter conversation. I have a ticket open, and we’ll go through the same tedious rigmarole as every other time, and at the end you might reset a profile and we get back to “normal”, then some time later it’ll revert to 0.5 Mbps.
-
Julia Judd
(@JuliaJudd62) reported
@Plusnet Still not working. I am not there but have logged into my account. The person who is there has texted: No still not working. Lights up green, then flashing green, then goes blue, then flashes orange and then the broadband light starts flashing red.
-
Antony Nomis
(@antony_nomis) reported
@Plusnet I’ve sent you a message - the issue is with total dropouts of Internet regardless of where the router or I am.
-
Antony Nomis
(@antony_nomis) reported
@Plusnet been having a lot of connection issues since Friday. Voice/video calls drop out, ping skyrockets and upload speed drops to zero for an hour or two at a time.
-
Tim Donovan #FBPE 🔶💙
(@DonovanTim) reported
@UB5simon @Kezza101064 Plusnet crap too.
-
Bernio74
(@bernio74) reported
@Plusnet changed to plusnet as better deal but useless as EE signal in Carnoustie is terrible. Waste of time, back to Vodaphone.
-
Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
@Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...