Plusnet

Plusnet Outage Report in Tonbridge, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Tonbridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Tonbridge, Kent, England 12/30/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Tonbridge, Kent, England

The most recent Plusnet outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Tonbridge, England

Latest outage, problems and issue reports in Tonbridge and nearby locations:

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Deadbob76 Robert Aitken (@Deadbob76) reported

    @Plusnet Can’t keep wi fi signal on tech that uses wi fi why is this?

  • geordiechris48 Chris Johnson (@geordiechris48) reported

    @Plusnet Hello, does your mobile service support eSIM?

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet Another night of slow Internet and still not solved !!!!

  • The40Something the 40 something (@The40Something) reported

    @MSE_Deals Don't bother. My connection was supposed to transfer from PlusNet last Thursday. Still no connection and customer services are completely powerless to help. Also not part of ofcom compensation scheme. I'll be looking for alternatives from tomorrow.

  • BerryandEmmett Berry (@BerryandEmmett) reported

    Hi @Plusnet. I've been having problems with my internet for the last 12 months but lately it has been getting worse. I've tried plugging the router into the main socket etc but nothing seems to help. Any advice? I will have to change providers if it can't be improved.

  • adi_lenga Adi Lenga (@adi_lenga) reported

    @Plusnet seriously unhappy with my connection..keeps kicking devices off Wi-Fi and slow speeds this isn’t what I am paying for

  • o4Z5v3ZFSYOKg8A 1001 (@o4Z5v3ZFSYOKg8A) reported

    @Plusnet Had the worst day because of plusnet mobile, transfer over to them and they cancel your number but dont send you a new sim, you cannot phone them, cannot email them, only send a letter with a 10 working days response - its a disgrace

  • t0m_tc Tom Collins (@t0m_tc) reported

    @Plusnet The transfer of my phone line to Plusnet was supposed to take place yesterday but I haven't heard anything to say it's completed, and it's still showing as pending in my account - are you able to help, please?

  • Chris55858897 Chris (@Chris55858897) reported

    VIRGIN MEDIA has ZERO CUSTOMER SERVICE which is IMPOSSIBLE to communicate with via the telephone. SKY has heaps more customers but OFCOM receives heaps more complaints from Virgin Media customers which does indicate something. PLUSNET MEDIA ANSWERS CALLS WITIN 60 SECONDS.

  • Plusnet Plusnet (@Plusnet) reported

    @cyber_leon_g I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.