Plusnet Outage Report in Tonbridge, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Tonbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Tonbridge, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Sevenoaks and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Conor Kerr
(@_Bythar) reported
@KennedyDiarmuid @Plusnet Sorry to hear about your troubles. I've heard a few horror stories about their service.
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Jabber 👉🏻💥
(@unogemini) reported
@Plusnet Hi there, I've just received an email about this bill and pending payment: 'We'll soon be taking a payment of £15.81 for your service. This will leave your account on or after 26th July 2021.' Would you mind confirming? I was told the first month would be free. Thanks!
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Natalie Morgan
(@nat1811) reported
@Plusnet Just so you are aware, I never received any phone call either yesterday or today.
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Valerie Law
(@ValerieLaw15) reported
@Plusnet no mobile signal for the third day running. This is happening regularly. What is the issue?
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Longboat Gaming® #BLM
(@LongboatGaming) reported
@Plusnet it says on your end everything is working fine and well yet from 4:05pm my net went down we reset router 10 times switched the router off at the back left off for 10 minutes and also from the plug yet still not connecting we get the first blue bar then goes solid orange
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Chris Smith MCCT
(@csmith87uk) reported
And again @Plusnet. Why is your service so temperamental? It goes off for 30-60 seconds then comes back on fine but it interrupts anything you are doing!
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Rebecca Broadhead
(@beckyfrain) reported
@Plusnet internet been down all afternoon in S36 can’t find how to log an issue? Can you tell me if there is an outage and how long until fixed?
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Rach Reeve
(@kernowrach) reported
@sarahdal You can report spam texts by forwarding to 7726 (spells SPAM). It'll ask you what number it came from. The sender will be blocked and providers investigate when they get enough reports. I can't do this on Plusnet as they don't support texting short numbers but most providers do
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miles
(@itzmilxs) reported
@Plusnet my internet has been terrible for the last 3-4 days can you look in dms
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A.H.M.
(@teamjohntee) reported
@Plusnet OK - why have you billed me for this month's mobile service when I have left your network last month (PAC code used to transfer service to another provider)? #plusnet #robbingmoney #ukmobile @Ofcom