Plusnet Outage Report in Tonbridge, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Tonbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Tonbridge, Kent, England
The most recent Plusnet outage reports came from the following cities: London and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@March_Hare82 Hi there Nick, I'm so sorry that the engineer advised that when you're not even using WiFi, apologies too for the delayed response. I've just checked your account and logs show that you've been online for 6 days, is there still an issue? - Adam - Plusnet Sheffield
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Iain Boatman
(@MesolithicMe) reported
@Plusnet No the issue hasn't been resolved. Norton says that the order is 'on hold', so haven't even been able to download the software. Apparently it's becoming a common problem, what info do you need?
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Richard Roe
(@Richard40102393) reported
@Plusnet @C_Gaskell why haven't you replied to my 2 messages, Wednesday and today, service still down, it is a joke
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Tom
(@tpb1984tpb) reported
@OfficialPrest Never eaten a mr Tom bar. Don’t eat chupa chups. Did unfortunately have a spell where we used plusnet and that was bad. The guilt but also the horrendous reliability and service issues
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Simon Burn
(@smsburn) reported
@Plusnet No problem Emily. Someone at Plusnet found the account and an engineer from Openreach fixed it at the cabinet this morning.
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Jenny
(@JennyGill15) reported
@Plusnet still waiting for a reply from my dm I sent a couple of days ago about poor Internet connection
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Plusnet
(@Plusnet) reported
@drummerwhitey Hi Steve, I'm terribly sorry you're not having the greatest experience with us, I'm really disappointed in hearing this and the service we offer is something we're really proud of at Plusnet.
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Plusnet
(@Plusnet) reported
@aaron24wood Hi Aaron, sorry for the issue and I'm sure we can help with that. Apologies for the delayed response too by the way, can you send us a DM with your username please if that's still a problem? - Adam - Plusnet Sheffield
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Stu
(@dr_smithy) reported
@plusnet Morning. I've had an email to say "Unfortunately, we've been unable to take your Direct Debit payment this month". My account says a DD is in place. Help please.
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Scott Heaton
(@Scottaeon) reported
@PaulHusband_ @Plusnet we had the same issue with bt for months. continuous call outs then they told us they’d moved the line half a mile up the road and that led to the signal dropping so we switched. Find out whos in the nearest green box to your home and go with them