Plusnet

Plusnet Outage Report in Tonbridge, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Tonbridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Tonbridge, Kent, England 02/06/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Tonbridge, Kent, England

The most recent Plusnet outage reports came from the following cities: London, Sevenoaks and Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Tonbridge, England

Latest outage, problems and issue reports in Tonbridge and nearby locations:

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HollyDunn1 holly anne (@HollyDunn1) reported

    Nothing but problems with @Plusnet and my internet hasn’t even been activated yet. Customer service seems to only reply or answer the phone when it suits them 😡

  • beonix460 Tony Gibbs (@beonix460) reported

    @plusnet no mobile network yesterday and still today.. Carmarthen SA33 area

  • hartcharlotte CH (@hartcharlotte) reported

    Yet again no help from @Plusnet - a misunderstanding on my behalf…. Maybe get your employees to make it clearer when taking to customers! Vile company with poor customer service. #avoidplusnet #CustomerService #vile

  • NickRixy Nick (@NickRixy) reported

    @Plusnet Please may I have some answers to extremely slow speeds. My office cannot function when web pages aren’t loading.

  • lizcrippinmusic Liz 🎶 (@lizcrippinmusic) reported

    @Plusnet I was told that I’d have broadband with you from today, and my old service has ended so I’ve got no broadband, but the email you sent says I’m not getting broadband with you until 21/3! I can’t manage a month without wifi please can you help? Thanks.

  • andygsteele Andy Steele (@andygsteele) reported

    @Plusnet another price increase on a telephone that I neither want nor use? How do you justify CPI + 3.9% increase? Lining your shareholders pockets, steal from the poor and give to the rich.

  • OzolaKrista Krista Ozola (@OzolaKrista) reported

    @NicolaCarle2 @Plusnet Had same issue in Dec and Jan. Plusnet were the worst to coming to fix this, engineer availability times are horrendous. Also was promised refund for downtime(around 20 days in total) but they did not do it too and billed in full both months. Better change suppliers when you can

  • AKalamIT Martin Miller (@AKalamIT) reported

    @Plusnet Hi. My mum hasn't had your service for last 3 years, but you've been taking £17.51 from her bank every month. She can't remember her login details and she registered with an email address she no longer has access to. I have DD details only. How do I cancel/get refund?

  • Plusnet Plusnet (@Plusnet) reported

    @peel76 Hi Jimmy. Sorry to hear that you wish to cancel. We are unable to send your PAC from here. To request this, please text 'PAC' to 65075 or give our Customer Options team a call on 0800 079 1133. Regards, Emily Plusnet Leeds 🌞

  • rayoneill1985 Ray Oneill 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇪 (@rayoneill1985) reported

    @spudlling @Plusnet @TalkTalk Talk talk are shite lol.... I've never had an issue with plustnet just need to find out where my new router is lol