Plusnet Outage Report in Tonbridge, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Tonbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Tonbridge, Kent, England
The most recent Plusnet outage reports came from the following cities: London and Snodland.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Seán 😷 I live on a racist island. #EatTheRich
(@SDM_Photography) reported
@Plusnet another disconnect despite your tech team saying it has been sorted out. Apparently one or two a day is acceptable. No it isnt it!!! I am so done with your service. How do I say enough is enough and move to another provider without a penalty?
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Kat Maurice
(@KatMaurice1) reported
@Plusnet our WIFI and phone signal has cut out twice at the same time for the last 2 nights. Can't contact you as phone line closed at 8 and techbot useless. Can anyone help?!
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Emma Lewis
(@EmmaLew76188336) reported
@Plusnet my internet is hardly working, it is so slow it can hardly load the speed test page and when it does it’s saying download speed 1.5 mbps. Is there anything I can do to fix this? I start work in an hour and can hardly load my systems. Thanks
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Peter Gould
(@QualityIsKing) reported
@OpenreachHelp Hi. My parents moved from @Plusnet FTTC to @bt_uk FTTP. It was due for install today, but BT got the dates wrong. Plusnet was cut off today and BT isn't live until mid-August. They've moved back to Plusnet, but it's ~10 days to reactivate. Can you help please?
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Matthew wears a mask
(@reesmf) reported
I really do not understand @bt_uk; their Fibre 2 package is £33/month for new customers but an eye watering £58/month for existing customers. So I’ve become a new customer at @Plusnet instead.
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TheSpectreAngel
(@ThespectreAngel) reported
@Plusnet what is going on with your 5ghz connections i can't use my computer at all and i'm getting no internet errors
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jaggy thistle
(@jaggythistle50) reported
@Ofcom Thank you . Wish I'd copied you in weeks ago with my @Plusnet account. An absolute nightmare and stressful 8 weeks. But they closed the contract yesterday. I'm guessing because I involved you. Dreadful company who think we are all stupid
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Peter Marnick
(@virgin747) reported
@Plusnet Just wanted the team for your excellent customer service. Had a fault caused by @OpenreachHelp. You have kept me informed every step of the way, no chasing from me and then today offered me compensation for the trouble. Really impressed and wanted to let you know.
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McGeorgeOfTheJungle
(@McGeorgeOfTheJ1) reported
@Plusnet Another month and more problems apart from the usual random resets by the hub, blocked packets constantly forcing speeds down to absolute rubbish levels. Hope you have a different type of hub, cause this hub is absolutely old rubbish.