Plusnet

Plusnet Outage Report in Tonbridge, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Tonbridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Tonbridge, Kent, England 01/22/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Tonbridge, Kent, England

The most recent Plusnet outage reports came from the following cities: London, Sevenoaks and Maidstone.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSevenoaks Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Tonbridge, England

Latest outage, problems and issue reports in Tonbridge and nearby locations:

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Guy_Middleton Guy Middleton (@Guy_Middleton) reported

    @BillyNineLives If you want price, then I would go Plusnet. It will be £25/month for what BT are offering you. That is including phone. They seem to be reliable and easy to contact if an issue.

  • IAmMikeBuckley Mike Buckley (@IAmMikeBuckley) reported

    @Plusnet Used to be so good at customer service, this is why I switched back but it’s now dreadful. No online chat support anymore and the Twitter account makes funny posts but are no help whatsoever

  • AFZOK P Stone (@AFZOK) reported

    @Plusnet My last Plusnet contract ended well over a year ago. If I take out a mobile sim, I would qualify as 'new Plusnet customer' for deals, correct? BT, Sky, Voda etc do. Quidco suggest that if I've ever had a product from you, I likely wouldn't qualify for any cashback?

  • dvdmike Dvdmike 🏳️‍🌈 (@dvdmike) reported

    @Plusnet Same my connection has been up and down and slow for 24hrs...

  • SolEnergy8 Sol Energy (@SolEnergy8) reported

    @Plusnet why can't I provide cancellation notice via email? Or better, through your website? I shouldn't have to call to cancel, that's ridiculous!

  • mistermemoryman Clive Wright (@mistermemoryman) reported

    @Plusnet I sent you a DM yesterday as well as a public tweet but had no response. I was also hanging onto the phone for over 1 hour. This morning seems to be the same. Just what is happening with your service?

  • shamelessly_vip David Young (@shamelessly_vip) reported

    @Plusnet Can i ask why my contract end date has been moved from june 2022 to March 23rd 2022? I never consented to that and will not be paying the out of contract price.

  • nahlaafrin nahla (@nahlaafrin) reported

    remote for the main tv is the sky remote so if sky isn't you're service provider then what do you call it? virgin remote? talk talk remote? PLUSNET REMOTE?

  • mistermemoryman Clive Wright (@mistermemoryman) reported

    @PraisethesunT @Plusnet You are lucky to get a response. I have been trying all day and since yesterday with calls, tweets, texts. Appalling service. #plusnet

  • v31orc VEIØRC (@v31orc) reported

    @Plusnet fix my Sim please. You're not answering phone calls, I was 45min waiting on line for you to pick up my phone. On 1 April 2022 I change mobile provider and from there side all working fine, I transferred my mobile number and I'm able to make calls but not receiving calls