Plusnet Outage Report in Tonbridge, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Tonbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Tonbridge, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Sevenoaks and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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S h a u n
(@shaunmwood) reported
@Plusnet @bertnotbob same in Odiham, Hampshire. Seems to be a national outage. Can you confirm this Plusnet? We understand that things happen. We know its not your fault personally. We'd just like it acknowledged and to be advised what you are doing to fix and when you hope to have it fixed.
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Itziar
(@MsItzi) reported
@Plusnet @bertnotbob Same in London. It looks line a national outage. Any plans on giving an update?
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Gavin
(@noisygavin) reported
@Plusnet anything wrong? No connection for an hour & service status page won’t load on my phone. Used the text tool but no response yet.
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Duckie
(@DuckieDull) reported
@SoProJanet @Plusnet Mines down as well, has been for around 20 minutes
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Andrew Frampton
(@BigRatMedia) reported
@chrishainstock @Plusnet They were having problems at least half an hour before that.
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Jean-Rémy Duboc ن
(@JeanRemyDuboc) reported
@xxChoz0079zz @Plusnet yep, having the same issue in the South.
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Berry
(@BerryandEmmett) reported
Hi @Plusnet Adding to everyone else's comments, my internet is not working and hasn't been for over an hour now. Really not idea when I'm trying to work from home.
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David Plant
(@Bigdave151985) reported
A bit of information would be nice @Plusnet . Looks like a national outage and no acknowledgement from you guys yet. Totally get your priority is to get things back online, but I'm also sure you have a separate social media team to keep us updated.
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Peter Keery
(@pkeery) reported
@Plusnet what is going on today? No internet for nearly an hour today. Your Service Status webpage is down too. It seems widespread and no messaging from you?
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simonthepieman
(@RealLifeAccoun1) reported
@Plusnet issues with home broadband and not had a response from customer service. Cannot connect my call. What's going on? #plusnet