Plusnet Outage Report in Tonbridge, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Tonbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Tonbridge, Kent, England
The most recent Plusnet outage reports came from the following cities: London and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Lomax
(@AndyLomax1) reported
@Plusnet I am calling now been on hold 15 mins what about good customer service
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Matt Regan
(@MattRegan) reported
@Plusnet I've ordered a new SIM from you, transferring my number over from my current provider. I'm going away and not sure the SIM will arrive before then, what will happen if my SIM arrives whilst I am away - will my current provider cancel my SIM?
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joe
(@yusufwba) reported
@ThevoiceofSL A functional port wow progress indeed nasha you do us proud. That is sarcasm for the fellow Landers. Plusnet in the UK is a shockingly bad internet provider but they will do you proud.
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Rosamund Lupton 🇺🇦💙🧡
(@Rosamundlupton) reported
Hey @Plusnet please help! Elderly parents Wi-Fi down till 6th September - so I can’t work from their house to take care of seriously ill father
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BrianSJ
(@BrianSJ3) reported
@Plusnet suspect email problems - worth a check.
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mariegriffiths
(@mariegriffiths) reported
My plusnet internet is down when I try to ring the official support line number it says number unavailable. shambles.
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Iain Hallam
(@iainhallam) reported
If you have award-winning customer service, @Plusnet, would you mind explaining why you've cancelled my 94-year-old grandmother's broadband with no notice? Surely even your monthly rolling contract requires notice of termination?
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karen delahunty
(@karendonaghey24) reported
@Plusnet well after about 16-17 days my broadband/phone has finally come on you think a good will payment of 24£ is generous. I personally think it’s an insult!! My mobile bill is between 7-50£ an 10£ a month. It’s 27.50£ terrible I have to pay that!! NOT you THANKS!!
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Wondra Vanian
(@wondravanian) reported
Okay, not happy with the way we have to log problems with @Plusnet but it WAS fast. Got a date for an engineer within minutes with an acknowledgement of a problem - couldn't get that with @VodafoneUK after MONTHS of trying. I'm impressed.
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Schrödinger's Boy
(@nerdychocobo) reported
@JimSterling @virginmedia I've been waiting for almost 2 months for @Plusnet to activate my internet after they falsely flagged our apartment as a new account instead of an existing one and automatically shut it down