Plusnet Outage Report in Tonbridge, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Tonbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at Plusnet
Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Tonbridge, Kent, England
The most recent Plusnet outage reports came from the following cities: London and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rev Karen Sethuraman
(@KarenSethuraman) reported
@joefmurphy18 Thank you, Joe. Nope our phones STILL not fixed .. absolutely disgraceful customer service from @Plusnet … they told us to check with our neighbours if they use EE to see if their phones are working?!? Unbelievable. Aye, like we’ll knock doors. We are moving networks..
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Rev Karen Sethuraman
(@KarenSethuraman) reported
@joefmurphy18 Thank you, Joe. Nope our phones STILL not fixed .. absolutely disgraceful customer service from @Plusnet … they told us to check with our neighbours to see if their phones are working?!? Unbelievable. We are moving networks..
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Swift by Nature & Name
(@VivienneSwift) reported
@Jackson93439084 @Plusnet So many of us experiencing the same poor connections it’s got to be them not all of us! Getting cheesed off with the interruptions and slow speeds. Been going on for days now!
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Ed
(@edfoggin_ed) reported
@Plusnet hi I wish to cancel my mobile contract but I’m not going to another provider - how do I cancel without ringing you
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Plusnet
(@Plusnet) reported
@edfoggin_ed Hi Ed, thanks for getting in touch. I'm afraid to cancel the account without transferring the service means you've need to give us a call in. Our mobile support team who can assist you with this can be reached on 0800 079 1133 or 500 (From a Plusnet Mobile) - Benj - Sheffield
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Rev Karen Sethuraman
(@KarenSethuraman) reported
@Plusnet He’s been in touch several times - you know this. He was told to switch phone on and off .. then told to contact on Sunday?!? Stop putting this on us as the customer Anyway.. We got the PAC code & will be moving networks. @Plusnet is the worse network we’ve ever experienced.
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Andrew Kendrick
(@AndyKendrick_UK) reported
How the hell @Plusnet keep winning awards 4 broadband customer service is beyond me, basically just been told that my router which only allows 10 devices 2 connect 2 it is used by other customers so put up with it or buy another router at ur own cost!
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TaxiPaul
(@taxi_paul) reported
@Plusnet hi, my BB keeps dropping, is there an issue? LE67 9WL
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David Best
(@WLF_Quake) reported
@Plusnet Yeah I’ve ran speed tests, I’ve done everything, everyone else in the house turns off wifi because it is that bad web pages taking 5-10mins to load but I can’t when I’m on PC
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Plusnet
(@Plusnet) reported
@PScotfree I just need to ask your permission to do that first as it will cause the wireless signal to drop out for about two minutes, please feel free to message us with your username so I can do that for you. 2/2 - Adam - Plusnet Sheffield